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Responsibilities & duties:Creating marketing goals related to customer acquisition, lead generation and revenue.Conducting market research on competitors to augment marketing efforts.Specifying a companys target audience based on market research.Producing and editing content like social media posts, videos, e-books, infographics, presentation decksand webinars.Cultivating relationships with potential customers—such as prospects and leads—to build the companys clientele.Monitoring social media traffic to measure the publics perception of thecompanys brand.Testing the quality of emails, social media posts and the companys landing page.Analyzing the results of campaigns and making changes to outlast competitors.Potential to expand knowledge by drafting bill of quantities, payment certificates and job costingi.e. assistance to procurement manager when marketing tasks are complete Academic or trade qualifications:Matric (Essential)Compulsory subjects – Maths and AccountingBachelors Degree in Marketing or Business Administration Work experience and skills:± 3 to 5 years’ experience in the shopfitting industry in a similar role.Traceable referencesAbility to read, understand drawings or scope of projects Proficient in the following:ExcelWordPowerPointCommunication skillsQuickBooks (Highly beneficial)Must be:Self-motivatedWilling to learnAble to work in a fast-paced environmentAble to work accurately under pressurePassionateTechno savvy
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzczMjg0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1186276&xid=1109_73284
2y
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KZN’s largest award winning Vodacom Dealer (Est 1996) is in search of a talented, multi-skilled Operations Manager to join our high performance team. With 10 Retail stores located around the greater Durban area, our success has led to the first new expansion out of KZN to the iconic Nelson Mandela Square in Sandton.
We are looking for a vibrant, dynamic, energetic go-getter to oversee 5 Retail Vodacom Stores (Pavilion Superstore, Westwood, Workshop, GSM Direct and Bluff)
This is a great opportunity for an experienced, ambitious individual with a hunger for winning & the accompanying huge financial rewards to join a *vibrant* team!
The ideal candidate must have the following attributes & work experience:
* Strong Retail communications, sales & customer service background in both consumer & enterprise business environments
* Worked in Vodacom structures or other Retail communications environments for a minimum of 5 years
* Familiar with Vodacom systems, including M2 (both front & back-end), VPP, UCS (both front & back-end)
* Experienced in both CBU & EBU mobile & fixed connectivity solutions such as FTTB, LTE, Business Wireless, hosted servers, VoIP, cloud storage, etc
* A passion for innovation, people, technology & educating people to embrace technology
* Ability to absorb pressure, keep a calm head and excel under challenging conditions. Remember: retail is detail
* Mature, exemplary conduct with strong leadership qualities to guide and focus the various Retail teams on common objectives
* A good understanding of the Retail telecommunications landscape, with a strong understanding of where Vodacom finds itself as a brand
* Good interpersonal skills, with the ability to connect & communicate effectively with Retail staff, Managers, OEM representatives, Head Office staff and senior management alike
* Familiar with basic profit & loss statements
* Proficient in advanced Excel & Powerpoint
These include, but are not limited to:
1. Driving & achieving sales & non-sales targets
* *SALES TARGETS*
* New Postpaid connections in both Voice & Data
* Upgrades/Retentions
* Cash Sales – devices, airtime, etc
* Accessories
* Insurance
* TechZone (PSU - Perfect Start Up)
* Connectivity
* FTTH – Fibre To The Home
* LTE (Long term evolution) – wireless internet
* Business Internet Wireless Air
* *NON-SALES TARGETS*
2. Customer service – TNPS (Touch Point Net Promoter Score)
* Qnomy statistics (queue management within the Store)
3.Meeting Customer Service objectives
4. Handling daily operational matters, including
* Housekeeping, cleanliness, branding & marketing elements, Top 10 Table, Corporate identity, planograms, digital screens etc
* Infrastructure maintenance, including shopfitting, IT & store automation
4. Managing on-site marketing & promotions, including
* In-store promotions,
* In-mall promotions
* Out-of-Mall Promotions
* Relationship management of poten
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzEyMjE1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1149504&xid=1555_12215
2y
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