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SALT EB is seeking to appoint a candidate who is results-driven, passionate about service delivery and thrives under pressure to lead, manage and control the activities of the administrator’s complaints and queries resolution unit within the Legal Risk & Compliance Department.
RESPONSIBILITIES
Oversee and manage the administrators’ complaints and queries unit within the Department;Oversee and manage the administrators’ reconstruction and determination unit within the Department;Handle all complaints and enquiries referred to the Department;Manage the processes of referral of matters to internal and external stakeholders;Ensure timeous filing of responses on behalf of funds administered by SALT EB in accordance with the SLA’s;Enhancement of the complaints management process flow;Attend to administrative and managerial responsibilities of the team as directed by the Head of Department;Prepare monthly, quarterly and annual reports on matters handled by the Unit;
RECORD KEEPING AND FILING
Ensure all documentation relating to umbrella funds are saved in the member profile on the systemEnsure appropriate notes are recorded in the member profile on the systemFull fund administration system filing
REPORTING
Prepare, analyse and present ad hoc reports as and when requestedOversee and manage the administrators’ complaints and queries unit within the Department;Oversee and manage the administrators’ reconstruction and determination unit within the Department;Handle all complaints and enquiries referred to the Department;Manage the processes of referral of matters to internal and external stakeholders;Ensure timeous filing of responses on behalf of funds administered by SALT EB in accordance with the SLA’s;Enhancement of the complaints management process flow;Attend to administrative and managerial responsibilities of the team as directed by the Head of Department;Prepare monthly, quarterly and annual reports on matters handled by the Unit;
RECORD KEEPING AND FILING
Ensure all documentation relating to umbrella funds are saved in the member profile on the systemEnsure appropriate notes are recorded in the member profile on the systemFull fund administration system filing
REPORTING
Prepare, analyse and present ad hoc reports as and when requested
QUERY RESOLUTION
Attend to queries or inquiries by members within the required timelinesProvide assistance to Employers or service providers where necessary
INNOVATIVE & TEAM PLAYER
Be able to work independently with minimal supervisionAbide by audit findings as directed by the Head of Administration o...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDg1MzM3MjE5P3NvdXJjZT1ndW10cmVl&jid=1285767&xid=1485337219
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The primary purpose of the role is to Prospect new business clients. This will be for direct business and broker business. Further it is expected that the incumbent will present the company to potential clients (direct business or broker business).
Responsibilities:
Building and developing new business introductions and relationships.Opportunities need to be recognised and developed to the advantage of the organisation.Develop engagement strategies. These strategies need to be documented and followed – up by regular meetings and communication. Feedback needs to be given to all relevant departments within the organisation to provide answers or follow-ups.Finalise new fund or review documents and sign proposals.Submit abovementioned documents to the relevant departments within the organisation for them to be able to execute implementation.Achievement of approved targets. Targets will be set as agreed and monitored.Request risk quotations from different service providers and establish SLA’s with the providers. This must be done accurately and within the necessary SLA as agreed.Follow-up and liaise with different risk providers regarding outstanding quotations. The SLA must be used as guideline to secure that risk providers act within certain periods.Compile cost comparisons for clients regarding different risk providers and benefits. These comparisons must be of such a standard that it can be presented to the client to make an informed decision.Complete proposal document and member summary for SALT UMBRELLA FUNDS within 48 hours after receiving all the necessary information. Any queries regarding outstanding requirements should be dealt with in 24 hours after receiving information.Ensure the attendance list is completed and filed according to the FAIS requirements and that the parties meet all FAIS requirements.Manage team members diaries and arrangement of travelling logisticsAttendance of industry events and networking sessions, as approved by the executivesIntroduce client relations consultant to client. Explain process to client and define the different roles each individual plays within managing the fund.Member presentations with client relations consultant. This should took place at least annually but preferable bi-annually with each client.Follow up with client relations consultant regarding finalisation of member booklets and any outstanding issues relating to any funds under administration.Establish relationships with all major unions and representatives and present company’s products and services. Provide written feedback to management regarding the progressParticipate in work forums created by the employer such as Occupational Health and Safety and Employment Equity
New Business Acquisition
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https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85MTc1NDEyNTA/c291cmNlPWd1bXRyZWU=&jid=1466160&xid=917541250
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To manage company wide-risks and track compliance status considering the changes in the regulatory landscape for retirement funds and benefit administrators introduced by the Financial Sector Conduct Regulatory Act (FSCA); and To embed and promote a compliance culture within SALT EB business units to enhance corporate governance and to ensure that standard operating procedures in all business units are robust and meets SLA obligations with clients.
KEY PERFORMANCE AREAS
Identifying, analysing and mitigating of company-wide risks applicable to the retirement funds and benefit administratorsDeveloping the regulatory universe and the risk-based compliance plans for SALT EB business units for approval by the executive managementProvide compliance and regulatory training and/or guidance and general assistance to all business unitsEnsure all business units and employees remain informed of regulatory, legislative and best practice changes and their obligations under the FSRAEstablishing and co-ordinating the internal risk committee with risk and compliance champions from all business unitsProvide guidance and support to risk and compliance champions in proactively identifying risks within the business units and mitigating them timeouslyResolving issues of non-compliance efficiently and effectively identified in the business unitsBusiness Continuity Management including the review, update and tracking of Business Continuity Plan for the organisationDeveloping and reviewing Risk and Compliance Manuals for SALT EBDeveloping compliance monitoring plans and tools to track both organisation and respective departments’ complianceManaging and monitoring Ethical Compliance of SALT EB including whistle-blowing mechanism and staff ethics trainingBBB EE ComplianceMonitoring SALT EB’s adherence to SLA agreements by consolidating information from different departments that feed into the reporting on performance information to SALT EB’s board and executive managementReporting on legislation, compliance, risks, plan progress and all instances of non- compliance and corrective action to the SALT EB’s board and executive managementManagement of representatives for Salt EB and the register with FSCA.Managing Moonstone – our compliance provider.
RECORD KEEPING AND FILING
Ensure all documentation relating to umbrella funds are saved in the member profile on the systemEnsure appropriate notes are recorded in the member profile on the systemFull fund administration system filing
REPORTING
Prepare, analyse and present ad hoc reports as and when requested
QUERY RESOLUTION
Attend to queries or inquiries by members within the required timeli...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODYxMTU2NzQyP3NvdXJjZT1ndW10cmVl&jid=1287742&xid=3861156742
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Ads in other locations
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Consult to a portfolio of clients including both umbrella and stand-alone clientsProvision of appropriate advice, excellent client service and project management to ensure the smooth running of the client baseEstablish a relationship with key decision makers and Trustees/ management committee membersEnsure Service Level Agreements are on file for all clients and services are provided in line with SLADevelop an annual year plan for each client and ensure adherence to deliverablesReview agendas for trustee/management committee meetings and ensure distribution in line with SLAAttend trustee/management committee meetings and other adhoc meetings as requiredReview minutes of meetings and ensure that they are distributed in line with SLAEnsure matters arising from meetings are actioned timeouslyReview and present risk and administration re-brokesProcure Fidelity Guarantee Insurance for trustees, where necessaryAttend regular meetings with administrators/service providers regarding status of fundsNegotiate with insurers/service providersIdentification of cross-sell and up-sell opportunities within client baseAttend regular meeting with team to discuss workflow and problem areasCoaching and development of junior team membersAssist in formulation and implementation of best practiceMinimum Qualification A three year related qualificationFurther studies an advantageExperience Minimum five years experience in a retirement fund consulting role preferably with exposure to stand alone fundsOther requirements Drivers licence and own transportSkills required Interpersonal skillsProblem solvingConflict managementPlanning and organising skillsMS Office with Word, Excel and PowerPoint skillsPassion for technical issues and industry developmentsGood attention to detail
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzQzMTkxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1161557&xid=1108_43191
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Consult to a portfolio of clients including both umbrella and stand-alone clientsProvision of appropriate advice, excellent client service and project management to ensure the smooth running of the client baseEstablish a relationship with key decision makers and Trustees/ management committee membersEnsure Service Level Agreements are on file for all clients and services are provided in line with SLADevelop an annual year plan for each client and ensure adherence to deliverablesReview agendas for trustee/management committee meetings and ensure distribution in line with SLAAttend trustee/management committee meetings and other adhoc meetings as requiredReview minutes of meetings and ensure that they are distributed in line with SLAEnsure matters arising from meetings are actioned timeouslyReview and present risk and administration re-brokesProcure Fidelity Guarantee Insurance for trustees, where necessaryAttend regular meetings with administrators/service providers regarding status of fundsNegotiate with insurers/service providersIdentification of cross-sell and up-sell opportunities within client baseAttend regular meetings with team to discuss workflow and problem areasCoaching and development of junior team membersAssist in formulation and implementation of best practiceMinimum Qualification A three year related qualificationFurther studies an advantageExperience Minimum five years experience in a retirement fund consulting role preferably with exposure to stand alone fundsOther requirements Drivers licence and own transportSkills required Interpersonal skillsProblem solvingConflict managementPlanning and organising skillsMS Office with Word, Excel and PowerPoint skillsPassion for technical issues and industry developmentsGood attention to detail
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzYyNzQ1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1220598&xid=1108_62745
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Employee Benefits ConsultantSandtonResponsibilitiesA vacancy exists for an employee benefits consultant. The incumbent will be responsible to manage a portfolio of clients(standalone and umbrella fund). The key responsibilities will include the following:1. Assist the Principal Consultant in managing, retaining a portfolio of clients and ensuring deliveries in terms of SeshegoBenefit Consulting standards;2. Supervision of junior consultant;3. Provision of employee benefits, investment, governance and compliance and risk advice;4. Build and maintain a strong relationship with the clients;5. Attend to and resolve problems of clients and members;6. Proactively identify client issues and solutions;7. Conducting presentations and workshops for clients;8. Successfully manage assigned projects as and when required;9. Generate profitability and new business for the Company 10. Monitoring of fees including but not limited to ensuring that the correct fees are being charged and that work outsideof the retainer is billed for;11. Attend trustee meetings and ensuring that the agendas are drafted, accurate minutes are taken and matters arisingfrom the meetings are actioned timeously;12. Administration including but not limited to ensuring statutory deadlines are met, conducting market tests, managingthe overall administration of funds, compilation and distribution of member communication and etc;13. Monitoring and act as the interface between the client and its service providers.Requirements:1. B Com (econometrics, investments, finance etc) or LLB2. Passed RE5 exams3. FAIS compliant4. CFP® (an advantage)5. At least 3 years Employee Benefit Consulting experience1. Strong knowledge of Employee Benefit Industry2. Excellent verbal and written communication skills3. Problem Solving4. Ability to multi-task and delegate where appropriateAdditional Information:Preference will be given to EE candidatesSalary:+/- R500,000 pa total cost to company. The remuneration will be a total cost to company, which includes employercontributions to the provident fund, group disability income insurance premium, medical aid contributions and traveland cell allowance, if applicable.Additional commission is payable in terms of the commission incentive structure that is agreed between the candidateand the employer from time to time.Bonus: There is an annual bonus, which is discretionary it is based on the candidates performance and the overallprofitability of the business.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzcxNjM2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1181283&xid=1109_71636
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Our client a Global Tech firm is seeking a Security Automation Engineer to join their team in Johannesburg. Our client offers great benefits, stability, excellent working environment growth and an attractive salaryAs an Intermediate Security Automation Engineer, you will be responsible for creating innovative detection and automated response strategies, by leveraging diverse sources of data and intelligence. You understand web application development and security principles well enough to design and implement scalable, extensible, and secure client-specific solutions across different markets. You collaborate with your colleagues and operation teams to create and maintain custom automation scripts, use cases, and workflows that can be adopted and integrated into a wide range of use cases and industries.RequirementsMainExperience with Linux administrationExperience with programming using JavaScript, PowerShell, Python, REST APIs, GIT, HTML, CSS, DatabasesExperience with container services, including DockerExperience with one of the following areas: security operations, incident response, threat management, or security engineeringKnowledge of general cybersecurity products and servicesAdvantageous CompetenciesSOAR Technology (xSOAR Palo Alto)Any cybersecurity qualificationsExperience in log management platforms experience, including, Elasticsearch, Logstash, Kibana - ELKCertification: PCSAECertification: Any public/private cloud related certification. Azure, AWS and others.ResponsibilitiesCreate Playbooks and Uses Cases for SOC/SOAR investigation and integrated into Cortex XSOAR Solutions. Integrate and build solutions through automation, orchestration, and coding, using 3rd party software. Build applications (Python, JavaScript, Django, jQuery) to assist with the build and install process of security managed services Craft, build and debug large scale cloud-based and on-premise distributed systems Write, update and maintain technical program, end-user documentation and operational procedures Utilize knowledge of various cybersecurity product ranges to build integrated solutionsQualificationsBachelors degree in Computer Science or related field requiredExperience with Linux , including scripting language and command line experience preferred.Hands on experience with Security Automation tools.Minimum three years of experience in the IT field with abackground in software developmentCurrent tech stackxSOAR (SOAR)AWSMcAfee ESMMicrosoft ATP, AIP, Sentinel, AzureSymantecFortigate, FortiSIEM, FortiAnalyzer, FortiManagerCheckpointCisco Tetration, Umbrella, ASA, AMPSolarWindsServiceNowLogRhythmSecurity Information and Event Management (SIEM)Endpoint Detection Response (EDR)Python, DjangoHTML, CSS, JavaScriptLinux, Bash, Ubuntu, CentOsJSON, YAMLELKDockerGITRESThttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc3MzE0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1198654&xid=1109_77314
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