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Results for hr jobs in General Worker Jobs in Free State
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We are looking for a young, dynamic Human Resources and Employment Relations Officer who will be responsible for the implementation of HR strategies, programmes and policies. The successful candidate will also be responsible for maintaining employment relations and the implementation, coordination and adherence to Employment and Labour Laws and processes.
To ensure success you need to multitask effectively in a fast-paced, dynamic environment, and perform your duties in a manner that ensures sound labour relations and ultimate legislative compliance. Top applicants are dedicated, competent and have strong leadership skills.
Minimum Requirements:
* Minimum qualification is a Degree in Human Resources / Law with Labour Law as module;
* A minimum of 3 years’ experience as HR practitioner and Employment Relations Officer with proven experience in chairing and initiating disciplinary processes, grievance management and implementation of Employment Legislation;
* A solid understanding of the BCEA, LRA and Sectoral Determination 9 for the Wholesale & Retail Sector;
* Have strong administrative skills;
* Be articulate and be able to present in-house training on HR and Employment Legislation and policies;
* Proficiency in English and Computer literate (MS Office)
HR, IR, OFFICER, BLOEMFONTEIN
HR, IR, OFFICER, BLOEMFONTEIN
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*Reference: DBN003062-SS-1*
A leading Chemical manufacturing company has a vacancy for an HR Business Partner based in Sasolburg.
*Job Purpose:*
* Partner with the business to facilitate the alignment and integration of HR related strategies, processes and procedures to all Business units.
* Provide advice, solutions and services where required to optimise business efficiency.
*Key Responsibilities:*
Talent Management & Acquisition
* Manage delivery on talent acquisition with the support of relevant Business Unit and HR support
* Drive the talent management and succession planning process of the business
* Assist with the development and implementation of appropriate talent management strategies aligned to the business strategy
Business partnership
* Develop a good understanding of the business in order to partner at the right level and influence HR related decisions
* Provide advice and guidance on complex matters to managers and employees across the business on all HR related matters
Analyse, interpret and conduct a trend analysis on HR data
* Monthly analysis and reporting on key HR trends and provide solutions as required
* Provide input and metrics to relevant Divisional and Group functions
Diversity management & Employment Equity
* Assist in developing EE plan per BU, implement actions, track and achieve milestones
* Ensure execution of all diversity initiatives in line with the BU EE Plan
Performance management
* Facilitate the implementation and maintenance of the performance management process (contracting, appraisals, reporting on trends, informal training)
* Support line management with having the right conversations in terms of differentiating individual performance to business performance/objectives
* Continuous education regarding the performance management process
* Facilitate performance improvement processes for underperforming employees.
Culture and Engagement
* Facilitate and manage any change management interventions within business units.
* Ensure the effective facilitation of engagement survey in respect of completion rates and provide appropriate and strategic feedback to respective business units.
Learning and Development
* Facilitate discussions regarding work-related and employee development learning opportunities.
* Provide input and assistance in the placement of learners, graduates and apprentices as required by business units and in line with learning and development requirements.
* Ensure alignment of training interventions to the talent management and development requirements.
* Facilitate delivery on L&D needs through companywide programmes and putting interventions in place together with the L&D department.
* Pro-actively addressing training needs in consultation with relevant business unit managers and L&D department.
Employee Relations
* Provide sound advice to ensure the organisation complies to best practice and legislative issues
* Provide support t
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PURPOSE OF THE JOB: The FOH provides energetic and professional reception services and administrative support , with contagious energy and a “can do” attitude. As the FOH you must exhibit Values of professionalism, focus, responsibility and passion in everything they do. Reporting to the Purchasing Manager, the Office Coordinator is responsible for the productive maintenance of FOH and office related items. The role is to ensure 100% professional service delivery and execution across the board. Ensure execution of all maintenance related issues, manage supplier/vendor orders and relationships and provide support to regions. Assist with on/off boarding of staff, e-signatures and business cards. Assist with the Travel Portal andallocation of free stock.KEY RESPONSIBILITIES: FOH • 100% compliance with the Perfect Call Process and 100% of all are directed to the correct person in a timelyand professional manner.• 100% of visitors experience a positive, energetic and professional greeting.• Develop and maintain a high level of awareness of the organization’s activities.• Proactively identify general administration issues and suggest effective solutions.• Ensure reception area is always kept clean and tidy.• Greet and announce visitors with energy and professionalism.• Keep a record of all visitors signing in and out of the building.• Manage and Coordinate courier services and mail distribution within HQ using an online tool.• Assist the Brand Team with the online Consumer Handling Tool and ensure all requests are responded to within48 hours of receipt.• Assist Defensive Lines with internal staff functions and with Company Conferences.• Provide office supplies (stationary, kitchen supplies, Monday Lunches & bar stock) for staff and maintain• adequate stock levels.• Review, update and circulate the staff contact and birthday lists when required.• Send out communication of staff birthdays as well as any other staff celebrations.• Assist HR in the induction of new employees.• Create e-signatures and business cards.• Coordinate building security passes, issuing new and replacement cards.• Coordinate car parking register, allocating spaces.• Build and maintain relationship with key service providers.• Assist Operations Manager with general administration.• Facilitate training of new FOH staff members when required.• Ensure timeous delivery of services and consumables at agreed pricing/free stock whilst maintainingtransparency on all transactions (Supercare, Nespresso, Clover, Bidvest etc.) as per agreements.• Consistent updates to respective FOH Handbooks.• Express courier requests are actioned upon receipt.• Standard courier requests are actioned by 15:00 on selected days with managements approval for anyexceptions.• All postal mail is distributed by 12:00 daily• Email transmissions are forwarded to the correct per
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To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.
*Job Objectives:*
* To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
* To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
* To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
* To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
* To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
* To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
* To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
* To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
* To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
*Knowledge:*
* SAPC and relevant legal knowledge
* Ethical working practice and compliance
* Knowledge of stock, cost, risk and compliance management procedures
* Knowledge of patient care, professional counselling
* Knowledge of customer service excellence
* Knowledge of labour legislation and IR practices
* Sound understanding and application of financial management principles
* Knowledge of competency based interviewing
*Skills:*
* Sound managerial, tutorship and coaching skills
* Results and target driven
* Planning and organizing skills
* Problem-solving skills
* Strong customer orientation
* Interpersonal skills (Customer service orientation and effective patient care)
* Comput
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Careers Inc is expanding and is looking to employ a dynamic and vibrand young person with the following:
- Min Grade 12 ( Tertiary qualification will be an strong recommendation)
- Own transport and a valid drivers licence
- Min 2 years experience in Recruitment, HR and / or Marketing
- Must be target driven and able to use own initiative
- Must be fluent in Afrikaans and English (because of Client Base)
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Area: Qwaqwa, Free State Administrative Assistant Job Responsibilities: Provides administrative support to ensure efficient operation of office.Answers phone calls, schedules meetings and supports visitors.Carries out administrative duties such as filing, typing, copying, scanning etc.Exhibits polite and professional communication via phone, e-mail, and mail.Supports team by performing tasks related to organization and strong communication.Provides information by answering questions and requests Education and Experience Requirements:Matric / Grade 12 High school diploma or equivalent education desirable2 year of administrative assistant experienceFully Computer LiterateStrong Excel SkillsStrong Admin skillsPetty cash handlingCapturing Pay SlipsChecking Clocking CardsAssist with all admin in office to feed other department
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The following:Qualifications:Post Graduate Degree in Financial Planning with CFP status.RE5.Experience: Min of 5 years experience in the financial services industry.Minimum of 3 years training experience.Minimum of 3 years management experience.Minimum of 3 years experience with internships and INSETA programmes.Thorough understanding of training processes.will enable you to:Duties including but not limited to: Present a framework for training of interns that want to have a career in the financial services industry.Create a curriculum (internship program) to facilitate strategic training based on the organizations goals.Ensure that training materials and programs are current, accurate, and effective.Propose and implement development plans together with HR in terms of IDP of employees.Oversees and supervise the daily activities of trainers and trainees in the Training Academy.Conducts performance evaluations that are timely and constructive.Maintain knowledge of new methods and techniques for training, and training requirements applicable to the organization and/or industry.Identify problems and opportunities such as operational changes or industry developments that training could improve.Researching new training supplies and materials that can enhance the organizations training procedures while providing value to employees.Monitor and evaluate training programs effectiveness and success periodically and report on them.Designing and developing relevant documentation, procedures, and systems to support trainees.Developing productive working relationships with colleagues and clients throughout the financial services environment, both within and outside of the organization.Keep up to date with financial product information.Interns to be placed under the supervision of the training manager at the FSCA to gain experience.Assist in promoting the training program.Research and articles.
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I am looking for a Senior Human Capital Officer to be based at Peter Place. Responsibilities will include but may not be limited to:Strategic HR Planning:Collaborate with business leaders to understand organizational goals and develop HR strategies that support the achievement of these objectives.Contribute to the development and execution of HR initiatives aligned with business needs.Employee Relations:Act as a liaison between employees and management to address employee concerns, resolve conflicts, and promote a positive work environment.Conduct investigations and recommend appropriate actions to resolve workplace issues.Talent Management:Work with hiring managers to identify staffing needs, participate in the recruitment process, and ensure the onboarding of new employees.Support talent development initiatives, including training, performance management, and succession planning.Organizational Development:Partner with business units to identify opportunities for organizational improvement and implement change management strategies.Facilitate employee development programs and initiatives to enhance skills and competencies.HR Compliance:Ensure compliance with local employment laws and regulations.Provide guidance on HR policies, procedures, and best practices.Data Analysis and Reporting:Analyze HR metrics to identify trends, assess the effectiveness of HR programs, and make recommendations for improvement.Prepare regular reports on key HR metrics for management review.Qualifications:Bachelors degree in Human Resources, Business Administration, or a related field.5+ years of experience in HR roles, with at least 2 years in an HRBP or similar position.Strong knowledge of HR principles, practices, and employment laws.Excellent communication and interpersonal skills.Demonstrated ability to build effective relationships with all levels of the organization.Strategic thinking and problem-solving skills.Proven experience in talent management, organizational development, and change management.Skills:Business acumenRelationship managementConflict resolutionProject managementData analysisChange managementPresentation and training skills
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Data Capturers Salary level: R 9 900.00 per monthRequirementsGrade 12 N6 certificate in Financial /Business ManagementComputer Literacy (word, excel, powerpoint)Key Performance AreasAnalysis of collected project dataCapturing of the dataProjects progress and expenditure reporting in the systemRegistration of new projects on the systemReconciliation of expenditures between finance and tech deptApplication Procedure:Detailed CV - motivation letterCertified copy of identity documentCertified copies of qualificationsBackground verification including:Criminal checkCredit checkCitizenship checkContact hr@mphoandbunye.co.za
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TALENT ACQUISITION SPECIALIST / EAST LONDON – To take charge of planning and guiding talent sourcing needs and goals specifically related to where and how to source talent. Create and execute on a sustainable talent attraction and acquisition tactical plan to appoint top talent and execute the end-to-end talent sourcing and attraction process. Must have matric and valid driver’s license. Flexibility is crucial for this role as it will involve travelling to various different stores Nationally when required.
Requirements:
Matric/Grade 12
HR Diploma advantageous
Minimum 3 years’ experience in similar role or in a recruitment agency
Highly proficient in Pastel & Microsoft Office (Excel, Word, Outlook)
Attention to detail and ability to use own initiative
Strong problem-solving skills with excellent numeracy skills, accuracy and attention to detail
Ability to communicate effectively and USE OWN INITIATIVE
Valid Driver’s license
Well Organized, Good Social skills and able to work in open office environment
Duties:
Recruitment process and policy
Recruitment needs analysis
Sourcing, attract and select talent.
Brand Ambassador
Reporting
Undertakings:
Criminal / Credit Check
Qualification verification
Computer and Psychometric assessments
Salary: Market related
Application Process:
Online applications will receive preference, https://www.dittojobs.com/jobs/view/3061544783 ensure you upload a head and shoulder photo, alternatively e-mail CV with matric & qualifications, recent head and shoulder photo and most recent payslip to solutions@workafrica.co.za, ensure you use the Job Title “TALENT ACQUISITION SPECIALIST” as a reference in the subject field. Please deem your application as unsuccessful if you receive no feedback after 4 weeks.
Job Reference #: RecruitmentSpecialistConsultant Name: Claire OReilly
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Main purpose: To develop and implement the SIUs remuneration strategy and processes while maintaining effective and efficient remuneration administration and management principles.Minimum qualification and experience: NQF Level 8 Honours Degree in HR management or equivalent. SARA accreditation as a Reward Specialist and /or Global Remuneration Professional) GRP) an added advantage. Six to Eight years of proven experience as a Remuneration Specialist, of which, four years must be at a management level.Key performance areas (Include but not limited to): Remuneration analysis. Remuneration structuring. Remuneration coordination. Provide advisory services. Benefits coordination. Budget management. Staff management.Technical skills: Policy development skills. Implementation skills. Research skills. Report writing skills. Presentation skills. Planning and organising skills. Computer literacy in MS Office packages.Required knowledge and Behavioural (include but not limited to): Knowledge of remuneration policies, practices as well as Human Capital strategy, technologies, and systems. Knowledge of relevant legislation (e.g. basic Conditions and Employment Act). Knowledge of Corporate Governance requirements. Sound knowledge of the applicable HR legislation. Agile thinking. Change management. Team Player. Attention to detail. Deadline driven. Collaborative. Customer focused. Work under pressure. Results-oriented. Confidentiality. PLEASE NOTE:The appointment of candidates will be at the Units sole discretion and the Unit reserves the right not to make an appointment.The SIU is an Anti-Corruption Investigating Unit and requires applicants to make a full and frank disclosure in their application form.Fraudulent qualifications or documentation will automatically disqualify candidates.All candidates will be subjected to integrity screening procedures and a favourable end report is essential.Other critical positions may be subjected to vetting procedures after appointments.The SIU does not relocate any candidates on a fixed-term contract.Correspondence will be limited to shortlisted candidates only. Please be advised that applications received mean that processing may take some time. Candidates who have not been contacted within three (3) months of the closing date should consider their applications unsuccessful.POPIA disclaimer: In line with the Protection of Personal Information Act, 4 of 2013 by applying for this position it is accepted that you have consented to your personal information being used and kept to process your application. The SIU will ensure the protection and safeguarding of personal information and all information collected will not be shared with any third parties or be used for purposes other than for the purpose it was intended.The SIU is committed to equality, employment equity and diversity. Preference will be given to persons from designated groups in particular Africans and people with disabilities in line with the SIU Employment E
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Global HR Manager (Oracle/ERP), Randburg, Rneg Grade 12Batchelor’s Degree in Human Resources 5 Years of experience in progressively responsible HR roleKnowledge of Federal, State and Local lawsExperience as a point of contact with local and regional regulatory organizationsExperience facilitating trainingsExperience working with HR systems. Workday knowledge is a plusDUTIES:Organizational Diagnostics & DevelopmentTalent Management & DevelopmentTalent AcquisitionPerformance ManagementCompensation ManagementEmployee RelationsCompliance, Policies & ProceduresPayroll administration and preparationNew joiner administrationB-BBEEChange ManagementReporting & AnalyticsGeneral HR SupportSeparationsHow many employees WEEKLY on payrollHow many employees MONTHLY on payrollClocking systems
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Our client, a nonprofit housing institution established in 2004, offers affordable transitional and communal housing in Johannesburgs inner city and Cape Town - fully accredited by the Social Housing Regulatory Authority (SHRA). They are currently recruiting for a Housing Manager to Join their team based in Cape Town.
Job Purpose:
Rent collection and management of vacancies. Management of client relationships. To oversee the maintenance management of the buildings and the grounds. Management of visiting stakeholders, staff, and service providers.
Responsibilities:
Client Services Management
• Manage vacancy levels in the buildings by assisting prospective tenants, facilitating viewing of vacant units, sourcing new tenants, and conducting information and leasing workshops.
• Manage the rental collection process by distributing rental statements, reviewing arrears reports, following up on tenants in arrears, distributing arrears letters, and implementing credit control procedures
• Manage and facilitate the intake and exit process for new tenants, including welcoming and inducting them, discussing house rules, and completing take-on snag lists with both new and existing tenants while also managing the tenant exit process Service Provider Management
• Review the performance of relevant staff and service providers such as cleaners, maintenance personnel, security, garden services, refuse removal, and MES, by conducting meetings and providing feedback on their performance HR / Staff Management
• Identify, recruit, interview, and select suitable candidates for vacant positions on site; induct, train new staff, and facilitate the probation period process.
• Conduct performance appraisals, derive action plans to improve performance, identify training opportunities, conduct disciplinary processes when required, motivate teams, and hold weekly meetings Maintenance and Security
• Review overall maintenance and security of the building, liaising with the maintenance manager on identified concerns
• Address maintenance requirements reported by tenants by investigating work needed, requesting work orders, attending to minor maintenance, overseeing the in-house maintenance team, and reporting on service provider performance
• Manage the buildings condition by inspecting the premises, identifying concerns, investigating and reporting security or maintenance incidents, and ensuring the cleaning team is well-equipped and trained to maintain cleanliness Administration
• Complete weekly and monthly reports accurately and on time, attend meetings with Internal Influencers.
• Process and send all documentation to the head office Social Climate Management
• Review the social climate in the building, address minor social issues, and refer them to the MES social worker when necessary
• Report any major social issues and encourage tenant participation
• Address tenant behavioral issues promptly, issuing warnings as needed for violations of ...Job Reference #: 202655
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The purpose of the role is to support the business through consultation, provide advice and guidance, improve efficiency, build and maintain excellent relationships between management and employees.
Key responsibilities:
Payroll Administration
Payroll Reconciliations
Registration of new employees
Payroll Queries and Reports
Job Profiling
Business Partnering
Employee Engagement
HR Administration
Qualifications and Experience:
4 - 5 Years HR Generalist Experience with strong experience in payroll working on VIPExtensive knowledge of relevant South African legislation (UIF, SDF, PAYE, WCA).Sound knowledge and experience in SA Labour Legislations (BEE, EE, BCEA, LRA),Related experience in all HR component areas e.g. compensation and benefits, employee relations, etc.Proficient in MS office Suite (Excel, Word, Power point)Ability to use database for recording and reporting.
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A well organized Organization in Centurion is Looking for a Dominant Digital Marketing Manager, who will be responsible for the Companys end to end digital Marketing capability in order to enable the Business growth and achieve strategic objectives.
Roles and Responsibilities:
Conceptual, development and implementation of company’s brand’s digital marketing strategySet up a best of breed digital marketing capability distinctive to the companyMedia planning and buying, search optimization, as well as data and analytics to support future business growth.Liaise with Senior Stakeholders in the organization, marketing team, and business unit to develop digital presence that translates into business growthMeasure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)Maximize limited digital marketing budget to create maximum impactLead and drive execution of digital marketing campaigns to drive brand awareness and generate leadsDraft compelling website and social media content in line with marketing, UX, and Search Engine Optimization (SEO) best practicesDevelop web pages, marketing landing pages and other web properties to optimize user experiencePlan, execute, and measure experiments and conversion testsDesign and manage paid and organic search strategies, including SEOCo-ordinate and integration of digital marketing content through a digital marketing schedule and calendar that aligns to the broader marketing schedule
Requirements
Qualification in Marketing, Digital, Communications, Media, or a related discipline preferred10+ years of relevant experience supporting integrated digital Marketing brand presence (social Media/Marketing, web, design, and email)Proficient web content development and social media marketing expertiseStrong grasp of digital marketing best practices across websites, landing pages, social media marketing, email, mobile, banner ads, online video, paid search, SEO, etc. to drive and support both brand awareness and lead generation campaignsExpertise in performance marketingDeep understanding of digital analytics and the ability to translate data into actionable insights; experience using analytics tools to communicate outcomes and ROIUnderstanding and use of major social media marketing platforms, including LinkedIn, Twitter, YouTube, Facebook, Instagram, etc. as part of integrated marketing campaignsTeam management experience crucial.
Apply now!
Email your profile to hr@solicited.co.za
If you meet the above requirements upload your profile to:
https://www.dittojobs.com/company/view/3445125994?join=true&u_id=863515212
Or visit our website for more Opportunities: www.solicited.co.za
Solicited Recruitmen...
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2d
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NAMIBIAM RESIDENTS ONLY - NO WORK VISA FOR THIS POSITION
Remote lodge in Namibia, requires general lodge manager to oversee both front of house and back of house, operations, including maintenance.
Proven track record of at least 5 years in a similar position essential with contactable references.
FRONT OF HOUSE
Service orientated ensuring excellence in both the product and the guest experience – the guest always comes firstAttention to detail in respect of service and overall presentation of lodge experience and assetsStrong leadership and management skills to coordinate and direct the lodge staffStrong organizational skills to ensure all policies and procedures are strictly adhered to and enforcedComprehensive knowledge of HR and Labour Law practices and the ability to resolve potential employees’ dispute and carry out disciplinary procedures where necessaryOverseeing of daily, weekly and monthly lodge administration and stock controls and reporting to Head Office at month end
BACK OF HOUSE
Responsible for maintenance and repairs of all assets including buildings, vehicles, sewerage system, borehole and solar installation, roads maintenance etc.Ability to coordinate all daily logistics and plan ahead to ensure smooth running of all operations including direct procurement with suppliersSound preventative maintenance skills and ability to proactively identify new maintenance projects and action plans accordinglyGood knowledge of sustainability concepts and eco-friendly practices to be enforcedPosition requires ability to drive 4x4 in sandy and rocky terrainsDriver’s license, PDP and Tax Identification Number are compulsorySolid track record with contactable referencesFluency in German and/or French an advantageFlexible and adaptable to deal with any unforeseen circumstances in a very remote locationThe candidate must be willing to work flexible and long hours according to operational requirements.Remuneration will be market related
Closing date for submissions: 28.02.2023
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We are looking to employ an Internal Resourcer for our busy East London office.
The ideal Candidate would have recently completed their studies in Human Resources Management and now wanting to gain experience within the HR / Recruitment Sector.
Must be self-driven and energetic as we operate in a fast-paced highly pressurized environment.
Exposure to various aspects of HR, LR, IR and Recruitment processes and procedures will provide valuable experience for anyone wanting to pursue a career in the HR field.
The position will entail the following criteria:
Advertising positions on our Online Database, and the various Social Media portals available, to handle ad responseInterviewing candidates according to APSO and Company standards, for suitability based on the JobspecAdherence to the minimum Stat requirements as stipulated by the Director(s)Ensuring all candidates interviewed are loaded on to the Online Database, and Candidate Folders completed and filedEnsuring all relevant verifications have been processed for the Candidate, according to law and Company SOPReferring shortlisted, correct, updated and quality-checked CV to the Client in the Abantu Typed FormatProviding Candidates to be interviewed with correct Interview Information and relevant JobspecRegretting Candidates not suitable on application, or unsuccessful or not shortlisted by the ClientSet up call cycle system to ensure that potential candidates are followed up with on a regular basisDirect support structure to other Abantu branches as and when neededCompletion of Candidate Placed Front Covers with correct billing information and submitted to Accounts Dep.Follow-ups with placed Candidates and applicable Clients throughout the Guarantee PeriodFollow-up Feedback captured into the Perm Follow-Ups spreadsheet and submitted to Directors every monthFollow up with new Starters 1 week prior to their start date to ensure no issues with placementEnsure the Online and Internal Databases are updated with new Candidate’s information and documentsUpdating the Online Database with Job Status, closing positions and placed CandidatesAdherence to APSO regulations and processes, BCEA and LRA Legislation and Company SOP at all timesAny other required administration tasks required for the recruitment process
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDczMDUxNzgwP3NvdXJjZT1ndW10cmVl&jid=1511261&xid=3473051780
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At CallForce, we are dedicated to creating a positive, collaborative, and engaging workplace. We believe that our HR professionals are instrumental in achieving this vision. If youre passionate about HR, eager to make a difference, and excited to be part of a team that values your contributions, we want to hear from you!
Our Ideal candidate would have experience with Human Resources functions within the BPO sector, including recruitment, onboarding, training, employee relations, and compliance.
Key Responsibilities:
Recruitment and Staffing:
Collaborate with hiring managers to identify staffing needs and create job descriptions.Source, screen, and interview candidates for senior level positions.Conduct reference checks and background screenings.Manage the end-to-end recruitment process, including offer letters and onboarding.
Onboarding and Training:
Develop and implement onboarding programs for employees.Ensure that new hires have access to necessary resources and tools for success.
Employee Relations:
Address employee inquiries, concerns, and conflicts in a timely and professional manner.Promote a positive and inclusive work environment.
Performance Management:
Implement performance management processes, including setting goals, conducting evaluations, and providing feedback.Recognize and reward exceptional performance.Identify opportunities for coaching and development.
Compliance and Policy Enforcement:
Ensure compliance with HR policies, labor laws, and regulations.Monitor attendance, leave requests, and timekeeping.Investigate and resolve issues related to employee conduct and performance.
Account Management:
Build and maintain strong, long-lasting client relationships.
Qualifications:
Human Resources, business administration qualification, or a related field.1 year experience in HR functions, preferably in a BPO or similar environment.Knowledge of HR policies, labor laws, and best practices.Ability to handle sensitive information with confidentiality.Proficiency (HR)software.Familiarity with BPO operations and the unique HR challenges in this environment is a plus.
Ready to embark on this exciting journey with us? Submit your applications today. We look forward to getting to know you and learning about the unique skills and experiences you can bring to our team.
https://www.ditto.jobs/job/gumtree/3428195136?source=gumtree
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I’m looking for a RECENTLY QUALIFIED individual who is experienced in the following:
Drawing up of employment contractsData handlingCCMA cases and handlingInternal training etcArrangement of external trainingAccreditation (Global Gap, Siza, agricultural accreditations)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzc0NDgzMjQ3P3NvdXJjZT1ndW10cmVl&jid=119241&xid=3774483247
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Scope of position
Customer Service Team Lead acts as the contact point for all team members hence excellent communication skills is required. You need to act proactively to ensure smooth team operations and effective collaboration. You will be responsible for supervising, managing and motivating team members on a daily basis by optimizing group dynamics and team composition. Ultimately, you should lead by setting a good example and engage the team to achieve the necessary KPIs.
Key responsibilities
To motivate, develop and mentor team members in a dynamically changing environmentDrive process performance to achieve and exceed SLA deliverablesLead and deliver complex client engagements that help identify, design and implement creative business solutions for the companyProvide excellent customer service and determine the needs of the client.Implement and oversee the quality of deliverables and manage team relationships effectively to ensure exceptional performanceManage Shrinkage, Productivity and control attritionManage dips in performance with adequate reinforcement plans proactivelyPeople management and associated responsibilities like performance and development managementAbility to communicate well and Manage relationships with internal and external contactsManage & delegate daily volumes within team and coordinate activities to ensure daily BAU delivery is in line to customer KPIsUnderstanding of processes run by team and ability to bring in improvements and efficiencies within operationsCreate a mode of operations to be adhered to by team members in order to maintain good routine and orderlinessConduct Team Huddles to discuss process updates, feedbacks and key focus points for the dayAnswer and manage client queries/complaints across LOBs, rectify issues and liaise with appropriate departments to handle complex issues in a bid to provide more effective solutionsAble to mentor team in process & quality parametersPerform Root Cause Analysis to identify key AFIs and create action plans / goals to improveProvide Direct Customer Support, answer live chats or/and social media from customers to provide quick resolution of issues and questions or may provide assistance to a team member.Create, Publish and Maintain operations related reports on timely mannerDiscover training needs and support in training to provide the necessary coaching on groundCollaborate with the different support groups – Recruitment, Training, Quality, HR, Workforce – to improve agent profiling and performanceAny additional ad hoc tasks that may contribute to a better service to the client or improvement to the KPIAdh...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjI0ODI0ODAyP3NvdXJjZT1ndW10cmVl&jid=370510&xid=1224824802
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