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The CSC role is a Call Centre based role, Excellent English and French needed, coupled with advanced computing capabilities, willingness to work shifts and a keen interest in the medical industry.
The WorkSafe Centre of Excellence provides global medical compliance management of essential health screening and vaccination support services to multinational organisations with expatriate populations (employees and dependents) who are required to travel frequently or are assigned to work in foreign countries and frequently in remote locations.
Main duties:
Provide telephonic support to clients regarding medical issues/queries.Provide the day-to-day operational and administrative work effort required to deliver the WorkSafe services in line with client service agreements, while adhering to the WorkSafe policies and procedures.Manage Health Checks cases for specific client programmes in line with the relevant operations procedure documentation.Issuing of Health Passports and Fitness Certificates.Get to know emergency procedures and the location of the first aid kit and AED.Ask questions to check or clarify any issues relate to OH&S training, tasks or any issue that may affect safety in the workplace.
Must have the following:
HSC or equivalentTertiary Qualification preferable.Demonstrated understanding of working within a professional/general Customer Service focused environment – 1-2 years experience, preferably in a medical/healthcare environmentExperience within International SOS advantageous.Fluent, written and spoken English and French is an explicit requirement of the role.Portuguese or Spanish a requirementShift work in accordance with a pre-published duty roster (24 hours a day, 365 days a year).
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzI2NTcyNDMxP3NvdXJjZT1ndW10cmVl&jid=1413831&xid=1326572431
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We are recruiting Registered Nurses for this exciting role.
The WorkSafe Officer is responsible for general management and review of allocated cases and/or clients within the WorkSafe platform.Liaising with members (to provide general, travel and advice), the client and the WorkSafe team.
This role will be Call Centre based, telephonic assistance to clients accross Africa so will need Advanced Computer Abilities, excellent English and French and Nursing Diploma.
the WorkSafe Officer’s role is to facilitate the smooth and efficient delivery of WorkSafe products and services, and specifically to drive individual cases to conclusion.
The WorkSafe Officer escalates to the medical doctor team as well as the client medical team as per set procedure .
Must have the following:
Working in an occupational health setting for at least 2 years will be highly advantageous.• Nursing degree (B.Cur) or diploma.• Relevant qualification(s) in Occupational Health (including audiometry and spirometry) – will be highly advantageous:• Should you not be in the possession of the relevant Occupational Health qualifications, it will be a job requirement for you to complete the occupational health course during the course of your employment. This must be completed then within an acceptable time frame following commencement of employment.• Current registration with the Nursing Council of Mauritius (NCM).
• European languages would be an advantage and excellent written and spoken English
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDI3MTMxNjIwP3NvdXJjZT1ndW10cmVl&jid=1413830&xid=2027131620
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