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Results for debt collections jobs in General Worker Jobs in Pretoria / Tshwane
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Introduction:A medical technology situated in Pretoria East is seeking a Debt Collector with a minimum of four years’ experience within a similar role to join their team.
Job purpose:To collect outstanding amounts for Lexie Hearing clients. Have at least 50 conversations with clients in arrears per shift.
REQUIREMENTSMinimum education (essential):National Senior Certificate
Minimum applicable experience (years):• 4 years• Required nature of experience:• Debt collection• Experience in an international call centre is beneficial
Skills and Knowledge (essential):• Accounting Software (ie Pastel / Xero)• Microsoft Excel• Google Suite
Other:• 5 days a week; 9 hours a day with an hour lunch.• Hours: 16h00 - 01h00
COMPETENCIESEssential Competencies:Examining InformationEstablishing RapportShowing ComposureResolving ConflictMeeting TimescalesChecking ThingsFollowing ProceduresUpholding Standards
Important Competencies:• Interpreting Data• Developing Expertise• Adopting Practical Approaches• Thinking Positively• Embracing Change• Inviting Feedback• Understanding People• Valuing Individuals• Managing Tasks• Producing Output• Taking Action
KEY PERFORMANCE AREAS, WEIGHTS AND OBJECTIVES
Debtors liaison 90%• Follow debtors collection process.• Suggest optimisations to debtors collection process.• Ensure proper and clear correspondence with customers including via phone, email and text.• Ensure proper record is kept of all communication with debtors on relevant platforms.• Ensure Salesforce is updated with activities in the debtors process.• Ensure customer contact details in Salesforce are correct after confirming details with the customer.• Update and maintain customer contact details in Salesforce.• Compile weekly feedback of debtors outstanding and communicate with Financial Manager on a regular basis.• Meet all relevant debtors deadlines.• Plan and structure daily work to meet deadlines efficiently.• Negotiate payment arrangements with customers to increase debt collection.
Stripe administration 10%• Process payments on Stripe.• Update credit card details on client accounts.• Maintaining records of the above on relevant platforms.• Process credit notes on Stripe.• Compile letters of demand.
QMS• Follow relevant processes in line with the dictated QMS processes
Salary offered:Market related
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTAyNTI3NDAyP3NvdXJjZT1ndW10cmVl&jid=782226&xid=2102527402
10h
1
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BUSINESS ANALYST (Finance)
Introduction:A forward thinking and innovative med-tech company situated in Pretoria East is seeking a dynamic Business Analyst with at least 3 years’ experience to become an integral part of the team.
Job purpose: The Business Analyst will take ownership of assigned products in the financial department. They will be responsible to handle project aspects including business models, specifications, budgets and financial models, progress tracking, management of resources and team capacity. They will increase company profitability by driving success by designing efficient and scalable systems/initiatives and ensuring on-time and on-budget delivery thereof.
REQUIREMENTS
Minimum education (essential):• BCom Financial related Degree /• Bsc Information Technology /• BEng Industrial Engineer
Minimum applicable experience (years):• 3-4 years minimum
Required nature of experience:• Business Analysis and project management within the financial services/debt collecting/finance industry• Development of projects, initiatives and system specifications• Business intelligence• Reporting on data• Requirement gathering and documentation• Project Management
Skills and Knowledge (essential):• Excellent computer proficiency (especially in MS Office Excel).• Report and proposal writing skills.• Business Process design.
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COMPETENCIES
Essential Competencies:• Examining information• Documenting facts• Providing insights• Making decisions• Managing tasks• Producing output• Taking action• Pursuing goals
Important Competencies:• Adopting practical approaches• Exploring possibilities• Convincing people• Articulating information• Directing people• Conveying self-confidence• Showing composure• Resolving conflict• Embracing change• Inviting feedback• Meeting timescales• Checking things
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KEY PERFORMANCE AREAS, WEIGHTS AND OBJECTIVES
Business Analysis 60%• Collections portfolio analysis and monitoring (incl. roll rates, LGD’s and PD’s, propensities, forecasting of collections and cash flows.• Craft and implement financial collections strategies and processes.• Data management, integration and architecture to enable rapid and accurate reporting across multiple systems.• Agent performance, efficiency and effectiveness analysis and reporting.• Multi-task on a suite of projects and strategies, all within different stages of development and implementation.• Create SOP and be...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDQxMjg4NDEwP3NvdXJjZT1ndW10cmVl&jid=1244772&xid=2441288410
10h
1
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DEBTORS ADMINISTRATOR Introduction A medical device company located in Pretoria is seeking a Debtors Administrator with 6 years’ experience within a similar position and exposure to accounting software to join their team. Job purpose: Real-time financial support for the Hearing Hub, in addition to collecting outstanding amounts for Lexie Hearing clients. REQUIREMENTS Minimum education (essential): National Senior CertificateMinimum education (desirable): Bookkeeping DiplomaMinimum applicable experience (years): 6 yearsRequired nature of experience: Debtors collection Customer service Creditors General bookkeepingSkills and Knowledge (essential): Accounting Software (ie Pastel / Xero) Microsoft Excel Google Suite Debtors processes Other: 5 days a week; 9 hours a day with an hour lunch. Hours: 15h00 – 24h00COMPETENCIES Essential Competencies: • Examining Information• Establishing Rapport• Showing Composure• Resolving Conflict• Meeting Timescales• Checking Things• Following Procedures• Upholding Standards Important Competencies: • Interpreting Data• Developing Expertise• Adopting Practical Approaches• Thinking Positively• Embracing Change• Inviting Feedback• Understanding People• Valuing Individuals• Managing Tasks• Producing Output• Taking Action KEY PERFORMANCE AREAS, WEIGHTS AND OBJECTIVES Debtors’ liaison 50% • Follow debtors’ collection process.• Optimise debtors’ collection process.• Ensure proper and clear correspondence with customers including via phone, email and text.• Ensure proper record is kept of all communication with debtors on relevant platforms.• Ensure Salesforce / XERO is updated with debtors’ process.• Ensure customer contact details in Salesforce / XERO are correct after confirming details with the customer.• Update and maintain customer contact details in Salesforce / XERO.• Manage handover of Debtors to lawyers / debt collection agency.• Collect all the necessary documentation for handover to lawyers / debt collection agency.• Compile weekly feedback of debtors outstanding and communicate with internal stakeholders on a regular basis.• Meet all relevant debtors’ deadlines.• Plan and structure daily work to meet deadlines efficiently.Debtors’ administration 30% • Process new invoices.• Issue invoices accurately and timeously.• All credit notes issued accurately and timeously.• Send invoices and statements.• Do corrections on account allocation.• Conduct reconciliations of all debtors.• Ensure customer payment allocations are correct.• Negotiate paym
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzgwMDk3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1205902&xid=1109_80097
2y
1
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Salary: R261 372 per annum
CENTER: Compensation Fund, Pretoria
REQUIREMENTS: LLB/Bcom Law qualification 1-year functional experience in third party/ debt collection environment. Knowledge: Compensation Fund business strategies, policies and procedure. Customer service principles (Batho Pele Principles). Understanding audits processes, principles and practices. Understanding financial risk. Understanding public sector revenue and receivable processes. Debt collection internal controls. COIDA Legislative requirements: PMFA. National treasury regulations. Promotion of Access to information Act. Skills: Computer literacy. Technical proficiency. Business writing skills. Analytical thinking. Decision making. Communication (verbal and written). Managing inter-personal conflict and problem solving. Planning and organising. Team leadership. External environment awareness.
DUTIES: Review validity of claims against the RAF. Prepare claims against Road Accident Fund. Prepare finalisation on the status of 3rd party claims. Review and finalise offers from RAF.
ENQUIRIES: Elri Boewer Tel:082 782 8609 Note: Coloureds, Indians Whites and Persons with disabilities are encouraged to apply.
direct your applications to: Jobs-CF15@labour.gov.za
It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post with a candidate whose transfer / promotion / appointment will promote representivity in line with the numeric targets as contained in our Employment Equity plan.
CLOSING DATE: 16 May 2022 at 16:00
NOTE: Applications quoting the relevant reference number must be submitted on the new form Z83, obtainable from any Public Service Department or on the internet at www.gov.za/documents. Received applications using the incorrect application for employment (old Z83) will not be considered. Each application for employment form must be fully completed, duly signed and initialled by the applicant. Failure to sign this form may lead to disqualification of the application during the selection process. A recently updated comprehensive CV as well as copies of all qualification academic transcripts including Senior Certificate, ID-document and a Driver’s license where applicable should accompany a fully completed, initialled and signed new form Z83. Applicants must submit copies of qualifications, ID document and other relevant documents as indicated. Such copies need not be certified when applying for a post. The communication from the HR of the Department regarding the requirements of the certified documents will be limited to shortlisted candidates. Therefore, only shortlisted candidates for the post will be required to submit certified documents on or before the day of the interview following the communication from HR. Non-RSA Citizens/Permanent Resident Permit Holders must attach a copy of their Permanent Residence Permits to their applications. Should you be in possession of a foreign qualification, it must be accompanied by
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2y
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BUSINESS INTELLIGENCE (BI) ANALYST - 12 MONTHS FIXED TERM CONTRACT
DO YOU HAVE EXPERIENCE WORKING ON THE EXCALIBUR SYSTEM?
Location: Centurion
Duration: 12 Months Fixed Term Contract
Salary - R 554 948 CTC PA
Closing Date -4 March 2022
Qualifying Questions: QUALIFICATIONS
Do you have a National Diploma?
EXPERIENCE
Do you have 3 years experience in collections, IT functions and developing computer programs?
Do you have experience in administering the Excalibur Debt Collection System?
MAIN PURPOSE OF THE JOB
Work closely with PIMS departments and IT teams to turn data into critical information and knowledge that can be used to make sound business decisions. Act as the Administrator of the PIMS workflow systems (Excalibur). Develop and manage BI solutions
QUALIFICATIONS & EXPERIENCE
* National Diploma
* Business Intelligence certification
* 3 years experience in IT related functions
* 3 years working knowledge of the Collections environment
* 3 years practical experience developing computer programs
CRITICAL COMPETENCIES
* SQL Server skills including SQL objects development, performance tuning, data analysis and integration
* Workflow Administration (preferably Excalibur) and campaign Development
* Business Analysis & Business process engineering
* Microsoft Office Applications
* Business Intelligence software (preferably Power BI)
DUTIES AND RESPONSIBILITIES
* Workflow System Support, Maintenance and Changes to Business Solutions and Processes
* Collaborate with business users
* Identify development needs in order to improve and streamline operations
* Business Intelligence Solutions development and execution
* Provide reports, processes and Excel VBA solutions
*Desired Skills: *
* Excalibur Debt Collection System
* collections
* IT functions and developing computer programs
* Business Intelligence Tools
* Microsoft Power BI
* Power BI
* SQL Server skills including SQL objects development performance tuning data analysis and integration
*Desired Work Experience: *
* 5 to 10 years
*Desired Qualification Level: *
* Diploma
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU0Xzc4NDhfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1167702&xid=1554_7848
2y
1
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Job & Company Description: Are you a strategic financial leader with a proven track record in debt collection and commercial credit functions? My client is on the lookout for a dynamic Chief Financial Officer to drive their financial success to new heights! If you are ready to make a significant impact in a challenging and rewarding role, seize this opportunity to be an integral part of this journey! Duties:Develop and execute comprehensive operational strategiesIdentify and implement initiatives to enhance operational processesEnsure compliance with risk management policies and proceduresManage operational costs, budget allocations and financial performanceStrategic engagement with external stakeholders Do not miss this opportunity and apply with Adalise today!Job Experience & Skills Required:Qualifications: Completed B.Com Degree neededCompleted SAICA or SAIPA articles required Experience:Minimum of 10-12 years commercial experience mandatoryMinimum of 6-8 years in a managerial role necessaryMinimum 3-5 years banking operations, risk management, compliance and regulatory frameworks experience required
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE2OTY4OV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1758226&xid=1108_169689
5mo
1
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You will be a part of a professional team of developers who are building South Africas leading Debt Collection Software. There is ample space for growth within the company and the position is fully remote. My client is looking for a self-motivated, critical thinkers. Education: MatricBachelors degree, preferably in Management Information Systems, Computer Science, or a related qualification Job Experience & Skills Required: Python, PHP and JavascriptMySQL and PostgreSQLLaravel and DjangoGraphQL, Restful API and SOAPHTML, CSS, Ajax and JQueryApply now!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4Xzk5MzUxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1372597&xid=1108_99351
2y
1
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QUALIFICATIONS AND SKILLS: Grade 12/MatricMinimum 3 - 6 years collections experienceExperience handling large debtor accountsMS Excel advanced not negotiableExperience with ERP system preference will be given to those with Accpac experienceQualification (NQF) level relevant Degree/National Diploma credit management 4Proven knowledge of National Credit and Debt Collectors Act, Consumer Protection Act,Companies Act etc.It is critical for the success of this role that the candidates must be fluent in English and anadditional African Language (Tswana/Zulu). JOB ROLE AND RESPONSIBILITIES: To ensure customers contracts are loaded correctly, ensure detail accuracy, as well as services billed as per sales contractEnsure billing details are reporting correctly to relevant internal departments and that all data correspondsAccuracy paramount to accounts and correspondenceEnsure customers receives invoices, statements, and monthly breakdowns and reconciliationsCorrect payment allocationAll interaction between organization and customers are always documented on the systemRespond promptly and completely to both customer and internal enquiriesAllocate Credit Notes and ensure accurate aged periods for CustomerReduce debtor days according to targets set by managementWrite off irrecoverable receivablesUndertake account reconciliations as requiredAction cancellations, upgrades and new accounts
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzEwMTIwN19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1265986&xid=1109_101207
2y
1
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Introduction: A medical technology situated in Pretoria East is seeking a Debt Collector with a minimum of four years’ experience within a similar role to join their team.Job purpose: To collect outstanding amounts for Lexie Hearing clients. Have at least 50 conversations with clients in arrears per shift.REQUIREMENTS Minimum education (essential): National Senior CertificateMinimum applicable experience (years): • 4 years• Required nature of experience:• Debt collection• Experience in an international call centre is beneficialSkills and Knowledge (essential): • Accounting Software (ie Pastel / Xero)• Microsoft Excel• Google SuiteOther: • 5 days a week; 9 hours a day with an hour lunch.• Hours: 15h00 - -24h00COMPETENCIES Essential Competencies: Examining InformationEstablishing RapportShowing ComposureResolving ConflictMeeting TimescalesChecking ThingsFollowing ProceduresUpholding StandardsImportant Competencies: • Interpreting Data• Developing Expertise• Adopting Practical Approaches• Thinking Positively• Embracing Change• Inviting Feedback• Understanding People• Valuing Individuals• Managing Tasks• Producing Output• Taking ActionKEY PERFORMANCE AREAS, WEIGHTS AND OBJECTIVES Debtors liaison 90% • Follow debtors collection process.• Suggest optimisations to debtors collection process.• Ensure proper and clear correspondence with customers including via phone, email and text.• Ensure proper record is kept of all communication with debtors on relevant platforms.• Ensure Salesforce is updated with activities in the debtors process.• Ensure customer contact details in Salesforce are correct after confirming details with the customer.• Update and maintain customer contact details in Salesforce.• Compile weekly feedback of debtors outstanding and communicate with Financial Manager on a regular basis.• Meet all relevant debtors deadlines.• Plan and structure daily work to meet deadlines efficiently.• Negotiate payment arrangements with customers to increase debt collection.Stripe administration 10% • Process payments on Stripe.• Update credit card details on client accounts.• Maintaining records of the above on relevant platforms.• Process credit notes on Stripe.• Compile letters of demand.QMS • Follow relevant processes in line with the dictated QMS processesSalary offered: R 15 000 – R 17 000
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzUxMTg5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1125887&xid=1109_51189
2y
1
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Call Centre Agent Salary: Up to R8 000 per monthOur client in the financial services industry is seeking a Call Centre Agent for their offices in Silverlakes who has experience within the loans or debt collections industry.Minimum requirements:MatricReliable own transportationPrevious Debt Collection or loans industry experience within a call center environmentComputer literate (MS Office and Excel)Strong customer service backgroundAbility to multi-taskStrong interpersonal skillsExcellent communications skillsFully Bilingual in Afrikaans and English (third language will be beneficial)Working Hours: Monday – Friday 8am – 4pmDuties will include but is not limited to:Telephonic debt collection of outstanding accounts for company providing negotiation to with clients on accounts in arrearsEffective communication and negotiation to ensure successful commitments to payFollow- up daily on progress of the PTP’sUpdating and status management of all clients’ accounts on system softwareTaking inbound callsMaking outbound callsGranting loans through the call centerScreening customers for loan approvals#CallCentreAgent #DebtCollections #FinancialServices #jobsearch #jobopportunity #hiring #lookingforstaff #communicationskill #careeropportuntiy #silverlakesjob #recruitment #recruiting #recruitmentagency #handpickedrecruitmentsaÂ
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2y
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