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Job Summary:
An operational leader who ensures growth for clients, customers and Smollan by proactively influencing and managing relationships between the client, customers and employees; spotting opportunities and providing insights; managing the resources required to ensure efficient and effective day-to-day operations; and acting as a Smollan people custodian, leader and people manager.
Key Responsibilities and Deliverables:
Manage promotional activity
Facilitate the implementation of promotion grids
Ensure informed about time frames for promotions
Communicate promotional activities to field force
Ensure understanding of objectives of various promotions
Ensure POS material to stores
Ensure sufficient stock has been ordered within required timeframes
Ensure promotional activities have been implemented and maintained
Provide feedback to relevant stakeholders
Monitor competitor’s new innovations
Analyses and manage data integrity (Field comms)
Achieve POP objectives
Ensure generic Planograms are implemented
Ensure store-specific planograms and category flows are implemented and maintained
Provide feedback to Clients with regards to forward share changes
Ensure forward share is reflected on shelf as per rate of sale
Ensure market share is reflected in the category
Ensure shelf health is implemented and maintained
Effective and efficient achievement of targets
Communicate sales targets to the Field Force
Increase volumes in stores
Identify in-store cross-merchandising opportunities
Ensure stock pressure is applied
Ensure forward share is a reflection of ROS
Monitor in-store pricing
Ensure out-of-stocks are limited
Ensure sufficient ordering of stock on NOD
Ensure delivery of stock as per NDD
Minimise credit notes
Monitor sales to ensure sales targets are achieved
Drive ad-hoc promotions to increase sales
Develop alternative strategies to increase sales
Ensure timeous promotional activities implemented
Control expenses
Control cell phone/telephone expenses
Monitor and control:
fuel expenses
vehicle expenses
training expenses
travel expenses of staff
overtime
stationary expenses
Pro-active operational excellence
Managing the resources required to ensure efficient and effective day-to-day operations of store execution including flexible people and resource allocation
Continuous monitoring of service delivery
Ensure implementation of systems to promote efficiency
Implementation of sales initiatives and value-adding store operations
Ensure all company assets are maintained according to company policy
Manage staff in-store book com
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