Please note that our Terms of Use and Privacy Notice are applicable.
On Promotion in Jobs
Filter & refine
Clear All
Results for debt collection in General Worker Jobs in Durban
1
SavedSave
Call Centre Sales and Customer Service Agents Make 2022 your year with a fulfilling career! For candidates living in and around Durban Requirements: Call Centre Sales, Customer Service, Lead Gen or Debt Collection experience 1 Year Retail Experience 6 Months Face to Face Sales 6 Months Promotions Reliable Transport to Umhlanga Excellent Command of the English Language Computer Literate What do we offer? Basic Salary Attendance Bonus Uncapped Commission Internal Growth Medical Aid R6000 Incentive after 6 months just for being an employee To apply Whatsapp your Name and Surname to
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc5OTkxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1205822&xid=1109_79991
2y
1
Duties:Performing the following tasks and assuming the following responsibilities:Making journal entries for all receipts, payments, and other financial transactions.Obtaining all source documents from the various parties for processing.Able to maintain a fully integrated accounting system comprising Sales orders, purchase orders, delivery notes, supplier invoices and customer invoices that is integrated with an inventory system.Filing source documents for all journal entries recorded.Posting journal entries to ledger accounts.Preparing trial balances.Performing bank reconciliations.Processing creditor invoices.Preparing creditor reconciliations for paymentDepositing money received by the organisation.Issuing invoices to customers for money that is owed to the organisation.Preparing and distribution of customer statements.Experience and successful in debt collection processes.Preparing and possibly paying accounts on behalf of the organisation.Performing payroll administration duties.Performing other duties as required. OTHER INFO: Work hours are Monday to Friday 8am 5pm with an hour lunch.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY3NTY1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1167023&xid=1109_67565
2y
1
FINANCIAL ADMINISTRATOR WITH PAYROLL EXPERIENCEWe are looking for a FINANCIAL ADMINISTRATOR with payroll and bookkeeping experience to provide support to the financial department by managing daily accounting tasks and payroll processing. We use pastel Accounting ( Partner) so it important that you gave good knowledge of Pastel. KEY RESPONSIBILITIES - Experience with payroll and payroll processing - Processing of Customer and Suppliers on Pastel - Cashbook Processing - Maintenance of manual invoice book and invoicing - Debt Collection - Processing of VAT and other statutory requirements - SARS Administration - Stock Management MINIMUM REQUIIREMENTS - Financial Degree or Diploma or relevant qualification on the field - Grade 12 ( Certificate Required ) - 2 + years minimum experience - Use Pastel systems and Pastel Accounting - Knowledge of VAT, Inventory , fixed assets , debtors , SARS- Cash book reconciliation - Highly Computer Literate and advanced Ms Excel Skills - Attention to detail Interested Individuals can send their comprehensive CV and certified copies of certificates, registrations, qualifications and Identity Documents to the email Address: Hr@towertrading.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzU0MTY3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1202594&xid=1266_54167
2y
1
SavedSave
Credit ControllerOne of our long-standing clients in the Pharmaceutical Industry is currently looking for an Insurance Credit Controller/ Debt Collector, based at their offices in Springfield Park, Durban.Education And Experience Required:· Matric/ Relevant qualification· 5 years’ experience in Insurance Credit Control/ Debt Collection· Pharmaceutical experience would be advantageousSalary: R10k - R12kp/mPlease send your CVs to anansa.c@tmskpi.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ4NzU2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1184116&xid=1266_48756
2y
1
SavedSave
TENANT LIAISON OFFICER- DURBAN Role Purpose: To oversee the management of the building complex, including management of relationships with tenants, rental collection, leasing of units and management of service providers and maintenance of the building. Minimum Requirements: Grade 12 educationRelevant qualification in built environment, i.e. building/property management3 years building management, property management and/or tenant liaison experience2 years administration experienceBasic accounting knowledge and experienceComputer literacy is essential.Drivers License and Own Transport Key Performance Areas : Marketing – Engage in marketing activities by participating in formal and informal networking activities, ensure signage on site is visible and well kept. Furnish prospective tenants with product service offering. Marketing activities ensure optimal occupancy levels.Pre-take on assessment – new applicants/credit checks/interviews/affordability/vetting of applicationsTake on, handover and record keeping – inspection of units prior to tenant taking occupation. Show new tenant /s around the unit and complete a handover checklist together with the tenant (snag check) . Provide Snag list to tenant informing them that faults must be reported within seven (7) days. Discuss house rules with new tenants ensuring that the tenant fully understands the conditions Welcome and formally induct new tenants. Generate happy letter. Accounts – Check every existing tenants water account . Capture overdue accounts and forward to municipality for blocking. Closing off and transferring ex tenants water accounts with the municipality where applicable. Health & Safety – perform internal health & safety inspection, issue work to contractors, follow safety regulationsDebt Collection – manage rental collection process, distributing rental statements, participate in debt collection as directed by the line managerTenant relationships – Deal with complaints between parties and facilitate an amicable resolution, Monitor and report any illegal businesses operating on the premises, Network and establish contacts with social workers and welfare agencies, for use by tenants. Manage tenant relationshipsAnnual Works Program - Audit of tenants and units done annually. Community development tasks initiated.Management of Service Providers – Common areas and grounds inspected regularly (At least weekly)Maintenance inspections of units completed annuallyComplex is neat and tidy at all timesBuilding appropriately maintained, with unit maintenance completed within 10 days.Security and maintenance incidents reported immediately to the managerWeekly meetings with SP’s convenedCreate and immediately send works order for any maintenance request that Sohco should attend to.Send SM
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc4NTUyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1201684&xid=1109_78552
2y
1
SavedSave
*Reference: FRP002098-SP-1*
Durban
Our client in the Medical Sector is looking for an Accounts Supervisor to join their team!
*Purpose:*
Provide a comprehensive overall management of the accounts department. This includes accounts, bookings and authorization departments.
*Task and Responsibilities:*
*People Management*
- Managing employee’s attendance and leave.
- Engage clear communication amongst employees.
- Monitoring employee productivity and providing constructive feedback and coaching.
- Detailed assessment of employee’s performance to ensure compliance
- Measure & Monitor staff performance on a regular basis.
*Finance*
- Accountable for the overall practice collections in line with set targets.
*Strategy*
- Setting payment collection goals and targets for the department.
- Creating and implementing a strategy to improve the collection of outstanding credit.
- Review the monthly age analysis with remedial steps for improvement
*Operations*
- Organizing Workflow and ensuring that employees understand their duties or delegated tasks.
- Preparation & Sampling of Monthly Write-offs and submit for approval.
- Sampling of Refunds to ensure compliance
- Sampling of adjustments & journals.
- Setting Goals for performance and deadlines in ways that comply with the company’s mission and Vision.
- Implementation of pilot projects and provide feedback to Management.
*Risk Management*
- Submission of a weekly compliance register to mitigate the financial risk for the business
- Implement controls to current processes to protect the organisation from any other risks.
*Qualifications:*
- Matric
- Credit management diploma or any equivalent qualification
- Computer literacy Ms Office( advanced Excel, Word, Outlook, PowerPoint)
*Experience*
- Minimum of 5 years and more in a debt collection environment of which at least 3 years minimum must be in managerial position
**Please note that only short-listed candidates will be contacted***
R 10000 - 36000 - Monthly
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU3MDE4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1245421&xid=1555_57018
2y
Ads in other locations
1
SavedSave
Overview:
Our client caters to a wide spectrum of clients spanning government, medical, recreational, hospitality, and corporate sectors. Their commitment to excellence is reflected in their seamless online platform, ensuring convenient access to a comprehensive range of our clients products and services.
Job Purpose:
As a Credit Controller, your role is pivotal in maintaining financial stability and ensuring effective cash flow management within our organization. Your primary responsibility will be to oversee and manage all aspects of credit control, ensuring timely collection of outstanding debts and minimizing credit risk exposure.
Responsibilities:
• Collection of outstanding money on the debtors book
• Reconciliation of customer accounts as needed
• Reconciliation of all control accounts
• Preparation of credit and debit notes
• Preparation of journals
• Credit vetting according to company policy
• Follow up on account queries
• Inter branch reconciliations and confirmations
• Import CATS and great plains debit order files
• Daily processing of new and cancelled debit orders
• Daily printing and coding of efts from CATS (Standard bank)
• Phoning and updating customer notes on IT system
• Manage and control the debtors process
Requirements:
• 3 years experience in a credit management position
• Certificate / Diploma in credit management or equivalent experience
• Admin skills
• Basic Understanding of debtors
• Communication skills
• Computer literate
• Knowledge of the national credit acts
• Comply with O.H.S.A.
• Valid Drivers license
Hours: 08:00am to 16:30 / Monday to Friday / Onsite
Salary: Between R16 000 to R18 000 CTC depending on experience with Provident Fund
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202666 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za.Job Reference #: 202666
15h
1
SavedSave
Collections Agent (JB1252)Pinetown, Durban, KZNR5000 per month plus commission6 Month Contract only Must be available to start immediateMust Reside in Kwa Zulu Natal Must have experience as a Collections AgentGrade 12Previous contact/call centre experiencePrevious experience in a collections roleReliable transportworking hours: Mon - Fri and 2 Saturdays a monthGood command of EnglishExcellent communication, listening and reading skillsPC literate, MS OfficeDuties and responsibilities:Outbound callsCollectionsWorking and capturing on debt collection softwarePlease do not forward a scanned CV, CVs should be submitted in Word or PDF format ONLY
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzUzNjY4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1126017&xid=1109_53668
2y
1
SavedSave
Our Pinetown based client is looking for a Debtors / Creditors Clerk to join their team. Requirements: Grade 12At least 5 years experience in a similar roleKnowledge of Accpac would be advantageousMS Office proficiency essentialDuties: Must have a good working knowledge and understanding as well as strong reconciling skills of the following:Full knowledge of debtors system from invoicing, reconciling, debt collection and receipting of payments onto debtors accounts in accounting systemMust have full knowledge of creditors system from processing orders, invoicing, reconciling to statements and making payments to suppliers. Follow up of queries and processing of payments onto cash books in accounting systemReconciling of cash booksDealing with banks on queriesProcessing of payments on banking systemPetty cash control and reconciling thereofOther office duties / support
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY4MTAzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1168148&xid=1109_68103
2y
1
SavedSave
Core Connect boasts state-of-the-art contact centres with a highly experienced collections workforce. Our goal is to manage and facilitate debt recovery for businesses while ensuring brand sentiment is preserved. We strive to maintain the dignity of the debtor while negotiating a payment plan that is both sustainable and fair for both our client and the debtor, whilst streamlining the process for everyone involved.
What makes us a great organisation to work for?
We are a remarkable, caring, and focused team of people led by energetic and inspirational leaders who are excited and driven by our business niche, our people, and our cause.
*PURPOSE OF THE JOB: *
*The Team Leader is responsible for leading a team of call centre agents through guidance, development, motivation, and support. The Team Leader must ensure optimal efficiency and effectiveness in the Collections Business by driving the team to target achievement. The Team Leader must comply with all provisions of the Labour Relations Act in his/her dealing with the call centre agents. *
*KEY TASKS *
* Monitor and manage agent time and adherence
* Drive agent performance to their agreed Performance Development Plans
* Develop a High-Performance Collections team
* Identify areas of improvement in processes and systems
* Monitor the quality of the teams interactions with internal and external stakeholders
* Workforce and capacity planning
* Ad-hoc tasks
*REQUIREMENTS / QUALIFICATIONS:*
* NQF Level 4 - matriculation
* Studying towards a Management Diploma (Advantageous)
*EXPERIENCE:*
* 3 - 5 Years Debt Collections experience
* Call Centre & debt recovery
* Computer Literacy
* Microsoft Office
* PC Numerical Skills
* Leadership and / or Supervisory skills would be advantageous
* Excalibur (advantageous)
*KNOWLEDGE:*
• Telephone and negotiation skills
• Good knowledge of debt collection
• Basic understanding of debt review
• Legal collections
*SKILLS AND ABILITIES:*
• Strong analytical and problem-solving skills
• Ability to work under pressure
• Strong interpersonal and good communication skills, interacting with support employees and other internal / external parties
• Deadline orientated
• Negotiation and relationship building skills
• Computer skills (MS Office)
• Written communication skills – correspondence to clients and suppliers etc.
• Cross-skilling between portfolios
• Good planning and organizational skills to balance and priorities work
• Driver’s license and own transport essential
Market related.
*REQUIREMENTS / QUALIFICATIONS:*
* NQF Level 4 - matriculation
* Studying towards a Management Diploma (Advantageous)
*EXPERIENCE:*
* 3 - 5 Years Debt Collections experience
* Call Centre & debt recovery
* Computer Literacy
* Microsoft Office
* PC Numerical Skills
* Leadership and / or Supervisory skills would
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI2OTk1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1192784&xid=1555_26995
2y
1
SavedSave
Our Pinetown based client is looking for a Debtors / Creditors Clerk to join their team. Requirements: Grade 12At least 5 years experience in a similar roleKnowledge of Accpac would be advantageousMS Office proficiency essentialDuties: Must have a good working knowledge and understanding as well as strong reconciling skills of the following:Full knowledge of debtors system from invoicing, reconciling, debt collection and receipting of payments onto debtors accounts in accounting systemMust have full knowledge of creditors system from processing orders, invoicing, reconciling to statements and making payments to suppliers. Follow up of queries and processing of payments onto cash books in accounting systemReconciling of cash booksDealing with banks on queriesProcessing of payments on banking systemPetty cash control and reconciling thereofOther office duties / support
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY4MTAzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1168148&xid=1109_68103
2y
1
SavedSave
Collections Agent (JB1252)Pinetown, DurbanR5000 per month plus commission6 Month Contract only Must be available to start immediateMust reside in KZNMust have experience as a Collections AgentGrade 12Previous contact/call centre experiencePrevious experience in a collections roleReliable transportworking hours: Mon - Fri and 2 Saturdays a monthGood command of EnglishExcellent communication, listening and reading skillsPC literate, MS OfficeDuties and responsibilities:Outbound callsCollectionsWorking and capturing on debt collection softwarePlease do not forward a scanned CV, CVs should be submitted in Word or PDF format ONLY
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzUxNjIyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1125902&xid=1109_51622
2y
1
SavedSave
Core Connect boasts state-of-the-art contact centres with a highly experienced collections workforce. Our goal is to manage and facilitate debt recovery for businesses while ensuring brand sentiment is preserved. We strive to maintain the dignity of the debtor while negotiating a payment plan that is both sustainable and fair for both our client and the debtor, whilst streamlining the process for everyone involved.
What makes us a great organisation to work for?
We are a remarkable, caring, and focused team of people led by energetic and inspirational leaders who are excited and driven by our business niche, our people, and our cause.
To support the Collections Call Centre by attending to all queries and requests from Debtors and clients:
• Attend to all queries and debtor status changes received through all media
• Action emails from debtors, clients and call centre agents within 48 hours of receipt
• Support the Collections Call Centre Agents so that they can achieve client targets
• Contact any third parties acting on behalf of the debtor in a status change to obtain the required documents for submission to client
• Investigating, rectifying, and reporting on payments and disputes
• Record the details of each interaction with the debtor on the collections system
• Use the prescribed codes when recording interactions as determined
• Obtain and record full details of the nature of any query that the debtor may have on the account and request any required documentation from the debtor
• Verify that all information captured on collections system is accurate and error free
• Ensure that all documentation is attached to the collections system as it is received
• Report any suspicious actions, activities or transactions whether by clients or colleagues
• Attending to ad hoc administration requests
*QUALIFICATION:
• NQF Level 4 – matriculation*
*EXPERIENCE:
• Extensive admin
• Strong Computer Literacy
• Excellent PC Numerical Skills
• Excalibur (Advantageous)
• Call Centre & Debt collections (advantageous)*
*KNOWLEDGE:
• Basic understanding of debt review
• Debt Collection*
*SKILLS:
• Advanced communication and influencing skills
• Problem solving and decision-making skills
• Conflict handling skills
• Negotiation and relationship building skills
• Computer skills (MS Office)
• Written communication skills*
*ABILITIES:
• Positive, pro-active, results-driven individual
• Creative and innovative
• Highly ethical and principle-driven
• Committed, dedicated
• Self-starter and follow-through
• Energy, drive, courage, and tenacity
• Cross-cultural awareness and sensitivity*
Market related - would be discussed at interview.
*QUALIFICATION:
• NQF Level 4 – matriculation*
*EXPERIENCE:
• Extensive admin
• Strong Computer Literacy
• Excellent PC Numerical Skills
• Excalibur (Advantageous)
• Call Centre & Debt collections (advantageous)*
*KNOWLEDGE:
• Basic understanding of debt review
•
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzEzMjkyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1152169&xid=1555_13292
2y
1
SavedSave
Collections Agent (JB1252)Pinetown, Durban, KZNR5000 per month plus commission6 Month Contract only Must be available to start immediateMust Reside in Kwa Zulu Natal Must have experience as a Collections AgentGrade 12Previous contact/call centre experiencePrevious experience in a collections roleReliable transportworking hours: Mon - Fri and 2 Saturdays a monthGood command of EnglishExcellent communication, listening and reading skillsPC literate, MS OfficeDuties and responsibilities:Outbound callsCollectionsWorking and capturing on debt collection softwarePlease do not forward a scanned CV, CVs should be submitted in Word or PDF format ONLY
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzUzNjY4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1126017&xid=1109_53668
2y
1
A small private dental practice in the Pinetown area is looking to fill the position of Bookkeeper/PA.
* The candidate will be responsible for handling the fundamental aspects of the practice’s financial recordkeeping, including recording financial transactions, managing accounts payable and receivable, reconciling bank statements, calculation and payment of salaries and completing and submitting SARS tax returns (EMP201, EMP501, VAT).
* This position also entails PA work, as requested by the owner of the practice.
* Financial qualification a must (Certificate in Bookkeeping/Diploma)
* Minimum 5 years’ experience in a financial related position
* Must be experienced in using Pastel – Bookkeeping to Trial Balance
* Experience in debt collection
* Experience in Medemass would be desirable
* Must be fully computer literate
* Experienced with the use of MS Office (Excel, Word and Outlook)
* Must have own transport
* Attention to detail and accuracy
* Attend to any other duties to ensure the smooth operation of the practice
* Proficient in English – speak, read, write and understand
* Good attendance record
Hours of work:
* 08h00 to 13h00 Monday to Friday
Package & Remuneration:
* R 10 000.00 to R 12 000.00 depending on experience
* No benefits
* Financial qualification a must (Certificate in Bookkeeping/Diploma)
* Minimum 5 years’ experience in a financial related position
* Must be experienced in using Pastel – Bookkeeping to Trial Balance
* Experience in debt collection
* Experience in Medemass would be desirable
* Must be fully computer literate
* Experienced with the use of MS Office (Excel, Word and Outlook)
* Must have own transport
* Attention to detail and accuracy
* Attend to any other duties to ensure the smooth operation of the practice
* Proficient in English – speak, read, write and understand
* Good attendance record
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI2NTJfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1134553&xid=1555_2652
2y
1
SavedSave
Revenue Consulting (Pty) Ltd. is a professional, innovative group that is well positioned in the debt recovery industry and is well represented in the credit control and collections market. We offer a wealth of debt management and debt collection experience across various industries in addition to leading edge revenue enhancement processes and technology.
The incumbent is expected to engage, consult and performance manage customer relationships and expectations through building strong, sustainable and profitable relationships, by proactively providing high levels of responsiveness to the needs of our key public sector clients, influencing the adoption of best of breed approaches, mitigating bottlenecks and overcoming client imposed limitations to the advancement of sound collection processes, procedures and Revco’s performance deliverables.
The roles and responsibilities of this position, will entail assuming operational responsibility and accountability for the reporting of all collection activities and account outcomes, ensuring all actions initiated and outcomes pursuant thereof, comply fully with all terms and conditions imposed in terms of all approved SLA’s, and Revco approved workflows and standard operating procedures .
The duties outlined below are minimum requirements which may be varied from time to time after consultation with the incumbent.
*Minimum Specific duties*
*Strategic Account Management*
* Engage, consult and performance manage customer relationships and expectations through building strong, sustainable and profitable relationships, by proactively providing high levels of responsiveness to the needs of our key public sector clients, influencing the adoption of best of breed approaches, mitigating bottlenecks and overcoming client imposed limitations to the advancement of sound collection processes, procedures and Revco’s performance deliverables;
* Confidently engage with public sector clients at operational and senior management level; all engagements with executive management level of CFO, Municipal Manager and Council will be lead by Chief Operations Officer, with the full technical support of the CLO;
* Establish cost effective, efficient and robust communication channels with all Public Sector clients; electronic media and face to face contact meetings must be established and framed to ensure working sessions with project managers and operational staff are conducted at least once per week to provide feedback, solicit approvals and to invoke critical actions and decision making; monthly performance meetings must be established and coordinated to facilitate project level performance feedback and to discuss strategic priorities for implementation;
* Facilitate debriefing session remotely via skype or Microsoft teams with Executive Management Team comprising COO, Public Sector Collections Manager, Legal Manager and External Legal Partners and Field Services Manager on outcomes of meetings,
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzcxOTQ2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1268979&xid=1555_71946
2y
Save this search and get notified
when new items are posted!