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PURPOSE OF THE JOB: The FOH provides energetic and professional reception services and administrative support , with contagious energy and a “can do” attitude. As the FOH you must exhibit Values of professionalism, focus, responsibility and passion in everything they do. Reporting to the Purchasing Manager, the Office Coordinator is responsible for the productive maintenance of FOH and office related items. The role is to ensure 100% professional service delivery and execution across the board. Ensure execution of all maintenance related issues, manage supplier/vendor orders and relationships and provide support to regions. Assist with on/off boarding of staff, e-signatures and business cards. Assist with the Travel Portal andallocation of free stock.KEY RESPONSIBILITIES: FOH • 100% compliance with the Perfect Call Process and 100% of all are directed to the correct person in a timelyand professional manner.• 100% of visitors experience a positive, energetic and professional greeting.• Develop and maintain a high level of awareness of the organization’s activities.• Proactively identify general administration issues and suggest effective solutions.• Ensure reception area is always kept clean and tidy.• Greet and announce visitors with energy and professionalism.• Keep a record of all visitors signing in and out of the building.• Manage and Coordinate courier services and mail distribution within HQ using an online tool.• Assist the Brand Team with the online Consumer Handling Tool and ensure all requests are responded to within48 hours of receipt.• Assist Defensive Lines with internal staff functions and with Company Conferences.• Provide office supplies (stationary, kitchen supplies, Monday Lunches & bar stock) for staff and maintain• adequate stock levels.• Review, update and circulate the staff contact and birthday lists when required.• Send out communication of staff birthdays as well as any other staff celebrations.• Assist HR in the induction of new employees.• Create e-signatures and business cards.• Coordinate building security passes, issuing new and replacement cards.• Coordinate car parking register, allocating spaces.• Build and maintain relationship with key service providers.• Assist Operations Manager with general administration.• Facilitate training of new FOH staff members when required.• Ensure timeous delivery of services and consumables at agreed pricing/free stock whilst maintainingtransparency on all transactions (Supercare, Nespresso, Clover, Bidvest etc.) as per agreements.• Consistent updates to respective FOH Handbooks.• Express courier requests are actioned upon receipt.• Standard courier requests are actioned by 15:00 on selected days with managements approval for anyexceptions.• All postal mail is distributed by 12:00 daily• Email transmissions are forwarded to the correct per
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