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This is a full-time role for an Restautant Manager for a restaurant in the Blouberg areathe RM will be responsible for overseeing the day-to-day operations of the restaurant, managing staff, ensuring customer satisfaction.Hours will be normal shifts and weekends.Minimum of 2 years' experience in this position.Own transport is a bonus.Able to communicate fluently in English and AfrikaansSalary is market related anything for 10-12k per month depending on salary
18d
Ads in other locations
4
We are looking for a competant Floor manager to join our small team.
Must have at least 3 years experience in a similar role, in a similar environment.
Must be ambitious and driven with an eye for detail.
Good food, wine, and service knowledge required with some experience in BOH operations and admin as well.
Good growth opportunities for the right candidate and remuneration package will depend on experience.
Please attach a CV with contactable references to be considered.
6h
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KEY OUTCOMES
Customer Service
• Deliver superior service and maximize customer satisfaction.
• Address concerns and discover lasting solutions while upholding customer satisfaction as the
priority.
• Respond efficiently and accurately to customer complaints.
Operations
• Accountable to ensure equipment is working, and if not to report it.
• Control operational costs and identify measures to reduce and eliminate waste.
• Coordinate daily Front of the House restaurant operations.
• Check daily access & movement security checks and stock management.
• App/Aggregator maintenance and execution
• Manage restaurant’s good image and suggest ways to improve it.
Adherence to Shopkeeping disciplines
• All regulatory practices pertaining to compliance with health and safety regulations.
• Ensure compliance with sanitation and safety regulations.
• Regularly review product quality.
Minimise Shrinkage
• Identify and manage all shrinkage hotspots within the department according to company systems
and processes.
People management
• Assist with development and coaching of the team within your department.
Page 3 of 2
KEY COMPETENCIES (6-8 key competencies per job including personal, business and technical/
functional – this information would be housed centrally in a competency database)
• Strong interpersonal skills
• Excellent communication skills
• Ability to work independently.
• Able to manage and work in a team.
• Able to effectively demonstrate product knowledge relative to job function.
• Able to follow and adhere to processes, policies, and procedures.
• Able to communicate clearly and listen effectively
• High level of attention-to-detail
• Ability to work in a fast-paced environment.
• Strong organisational skills
• Numerate
• JOB REQUIREMENTS
• A matric certificate and relevant management experience are essential for this position.
• Hospitality diploma or degree an advantage.
• Minimum 2 years previous experience in a FOH Supervisor Role.
• Proven customer service experience as a manager.
• Extensive food and beverage (F&B) knowledge,
• Strong leadership and people management skills
ADDITIONAL CRITERIA
• Able and flexible to work different shifts - flexi shift roster which may be changed to suit the needs of
the operation.
• Weekends, evenings and Public Holiday workdays and times is Weekends, evenings and Public Holiday workdays and times is mandatory.
• 6 Day a week worker.Email now your cv: ericmaqwele@woolworths.co.za• JOB REQUIREMENTS
• A matric certificate and relevant management experience are essential for this position.
• Hospitality diploma or degree an advantage.
• Minimum 2 years previous experience in a FOH Supervisor Role.
• Proven customer service experience as a manager.
• Extensive food and beverage (F&B) knowledge,
• Strong leadership and people management skills
7d
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Front of House
Manager
Location: New York Bagels
Overview: Join our
team as a Front of House Manager at our bustling city eatery! We're searching
for a seasoned professional to oversee daily operations, ensure exceptional
customer service, and lead our dynamic team. If you have a passion for
hospitality, strong leadership skills, and thrive in a fast-paced
environment, we want you on board!
Key Responsibilities:
Operations Management:
Conduct daily cash-ups and reconcile
delivery service transactions.
Coordinate daily housekeeping schedules
to maintain cleanliness and organization.
Manage daily stock levels and inventory.
Handle daily administrative tasks
efficiently.
Oversee daily, weekly, and monthly
maintenance tasks.
Execute opening and closing procedures
with precision.
Prepare monthly shift schedules for FOH
staff.
Customer Service:
Ensure exceptional customer service
standards are maintained at all times.
Address customer inquiries, feedback,
and complaints promptly and professionally.
Lead by example in delivering
outstanding service to our guests.
Team Support:
Provide training, support and
supervision to FOH and BOH staff as needed.
Foster a positive and collaborative work
environment.
Lead and motivate the team to achieve
performance targets and exceed customer expectations.
train, and supervise front of house staff.
Additional Duties:
Collaborate with the kitchen team to
ensure seamless communication and operations between FOH and BOH.
Assist with monthly financial reporting
and budget management.
Implement strategies to optimize
efficiency and productivity.
Stay updated on industry trends and best
practices.
Requirements:
Minimum 3 years of hospitality
experience, with at least 1 year in a managerial or supervisory role.
Reliable transportation to the CBD.
Valid references from previous employers
demonstrating strong leadership and management skills.
Flexibility to work weekdays, weekends,
and public holidays as required.
Proficiency in Microsoft Excel.
Excellent communication and
interpersonal skills.
If you're ready to take on the challenge
of managing a busy city eatery and have what it takes to deliver exceptional
service, apply now to join our team as a Front of House Manager. Let's create
memorable experiences together!Please email all CV's to: 1940nyb@gmail.com
15d
1
Assistant restaurant manager required for a
successful Italian eatery in Hout Bay.
If you wish to work for an establishment with a long
track record of quality and service with a strong community support ethic
please read below.
(reporting to the general manager and owners)
You
MUST meet the following criteria to apply –
Be a
South African citizen or have an up to date work visa
Have
some formal hospitality training or relevant experience in the sector
(hospitality/hotel school)
Have
your own reliable form of transport that is available at all times, including
late at night
We
expect the successful candidate to be energetic and resourceful with a ‘can do’
attitude
A
good standard of written and spoken English and the ability to calculate
weights/measures/costs/invoices/bills/wages (so a good standard of maths)
A
warm and welcoming attitude towards clients and an ability to work with and
support staff
Desirable
qualities
Some
experience in a stressful, busy, hectic working environment
knowledge
of bar, wine, cocktails, food costings
knowledge
of excel and word
knowledge
of Wordpress
knowledge
of traditional Italian food
Non-smoker
preferred (smoking at work policy is in place)
please
email your CV with a letter of motivation and a recent photo to info@massimos.co.za or drop it at the restaurant after 11am any day
Your CV must detail places of work and dates worked
to/from, with contactable references
Job
details -assisting the general manager in ensuring smooth day to day running of
the restaurant – duties will include
·
Opening/closing
procedures
Daily set up of
front of house and kitchen - this
includes supervision of cleaning, etc.
·
Manage & take
bookings, deal efficiently with larger group bookings/events
·
Deal with orders for
take-aways and delivery – a good phone manner is essential
·
Bar stock management,
stock control & ordering
·
Knowledge/experience
of kitchen (mise en place, management of the pass etc)
·
Keep up to date records
relating to the business
·
Operate & manage
the POS system, deal with support issues
·
Have a creative
stance on maximising profit/minimising waste for the business
·
Report and support
management in disciplinary issues for staff
·
training staff in food &
wine service, keeping product knowledge up to date
Ensure Health &
Safety and hygiene standards are set up & maintained in kitchen & front
of house
·
handling complaints
& problems effectively
·
assist with support at
bar or front of house as a waitron when necessary
operating times - we are open 7 days a week for lunch
& dinner, & splits will be worked.
17d
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Ability to take up the position within 1-2 weeks time should your application
be successful.• Have own reliable transport• Fluent in English & Afrikaans•
At least 2-3 years previous experience in a similar position.• Have 2-3
contactable references.• Need to have managed a restaurant with sit down &
take away customers• Be honest, reliable, energetic and results driven.Must be a peoples person, with excellent guest communication skills.• Take
control and responsibility for the management of the FOH & BOH restaurant
staff.• Ensure all guests needs, complaints are responded to quickly and
efficiently.• Co-ordinate and prepare Staff Shifts.• Manager fully responsible
for Kitchen (BOH) but not limited to BOH only, to operate Front of house as
well• Manage FOH & BOH stock take• Oversee POS, cash ups and produce sales
reports• To ensure that foodstuffs are used correctly so that wastage is kept
to a minimum, and staff are trained to effect good portion control.• To ensure
that the preparation of food is hygienic and that a "clean as you go"
discipline is adhered to.• An intermediate understanding of Pilot Point of Sales
System and Microsoft office (Word & Excel)would be an advantage• Vibrant
personality that thrives on customer satisfaction and not be confined to
Kitchen (BOH) only.Preference consideration for employment will be given to individuals with proof of permanent South African ID and understanding of halal principles
• Own reliable transport and driver's license. Please mail your CV to info@hotchefs.co.za please no calls.
If you have not heard back from us within 14 days, please consider your
application to have been unsuccessful.”R8000 to R10000 depending on experience
25d
1
Please forward us your CV and
Personal ID photo to
whatsapp:0739909953
or email:justadsjhbsa@gmail.com,
If you are qualified the position, we will get back to you ASAP.
We offer good salary 20k plus ,based on experience
Description
We seeks an experienced General Manager to run our restaurant along the
Sea Point.Cape Town. The General Manager will be responsible for the management
and overall responsibility of the restaurant. Supervision, performance
management and effective delegation to various junior managers and staff to
ensure an efficient and smooth-running restaurant.
QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED
3-5 years in a similar role.
Experience in dealing with high volume, in a similar environment would be
preferable
Strong Leadership ability;
Ability to delegate and manage down effectively;
Intermediate Microsoft Excel and Word skills;
Strong analytical and problem-solving skills;
High attention to detail and process driven;
Ability to interpret statistical information;
Ability to communicate verbally and in writing with all levels of
management, external customers and third-party service providers;
Self-motivated and deadline oriented;
Ability to multi-task
Discretion and integrity
Problem analysis and problem-solving skills
Stress tolerance
Decision-making
This person will be for employment in a position of trust and honesty and
entails the handling of cash or finances
RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO:
Ensure daily store operational requirements are met
Ensure smooth running of front of house and back of house
Supervision of staff
Ensure store hygiene, maintenance, health and safety requirements are met
Beverage cost, food costs and stock control are within specified range
Be on duty for busy shifts, weekends and all functions.
Ensure effective communication between staff as well as management
Ensure reports are issued timeously
12d
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