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Front of House
Manager
Location: New York Bagels
Overview: Join our
team as a Front of House Manager at our bustling city eatery! We're searching
for a seasoned professional to oversee daily operations, ensure exceptional
customer service, and lead our dynamic team. If you have a passion for
hospitality, strong leadership skills, and thrive in a fast-paced
environment, we want you on board!
Key Responsibilities:
Operations Management:
Conduct daily cash-ups and reconcile
delivery service transactions.
Coordinate daily housekeeping schedules
to maintain cleanliness and organization.
Manage daily stock levels and inventory.
Handle daily administrative tasks
efficiently.
Oversee daily, weekly, and monthly
maintenance tasks.
Execute opening and closing procedures
with precision.
Prepare monthly shift schedules for FOH
staff.
Customer Service:
Ensure exceptional customer service
standards are maintained at all times.
Address customer inquiries, feedback,
and complaints promptly and professionally.
Lead by example in delivering
outstanding service to our guests.
Team Support:
Provide training, support and
supervision to FOH and BOH staff as needed.
Foster a positive and collaborative work
environment.
Lead and motivate the team to achieve
performance targets and exceed customer expectations.
train, and supervise front of house staff.
Additional Duties:
Collaborate with the kitchen team to
ensure seamless communication and operations between FOH and BOH.
Assist with monthly financial reporting
and budget management.
Implement strategies to optimize
efficiency and productivity.
Stay updated on industry trends and best
practices.
Requirements:
Minimum 3 years of hospitality
experience, with at least 1 year in a managerial or supervisory role.
Reliable transportation to the CBD.
Valid references from previous employers
demonstrating strong leadership and management skills.
Flexibility to work weekdays, weekends,
and public holidays as required.
Proficiency in Microsoft Excel.
Excellent communication and
interpersonal skills.
If you're ready to take on the challenge
of managing a busy city eatery and have what it takes to deliver exceptional
service, apply now to join our team as a Front of House Manager. Let's create
memorable experiences together!Please email all CV's to: 1940nyb@gmail.com
15d
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Ability to take up the position within 1-2 weeks time should your application
be successful.• Have own reliable transport• Fluent in English & Afrikaans•
At least 2-3 years previous experience in a similar position.• Have 2-3
contactable references.• Need to have managed a restaurant with sit down &
take away customers• Be honest, reliable, energetic and results driven.Must be a peoples person, with excellent guest communication skills.• Take
control and responsibility for the management of the FOH & BOH restaurant
staff.• Ensure all guests needs, complaints are responded to quickly and
efficiently.• Co-ordinate and prepare Staff Shifts.• Manager fully responsible
for Kitchen (BOH) but not limited to BOH only, to operate Front of house as
well• Manage FOH & BOH stock take• Oversee POS, cash ups and produce sales
reports• To ensure that foodstuffs are used correctly so that wastage is kept
to a minimum, and staff are trained to effect good portion control.• To ensure
that the preparation of food is hygienic and that a "clean as you go"
discipline is adhered to.• An intermediate understanding of Pilot Point of Sales
System and Microsoft office (Word & Excel)would be an advantage• Vibrant
personality that thrives on customer satisfaction and not be confined to
Kitchen (BOH) only.Preference consideration for employment will be given to individuals with proof of permanent South African ID and understanding of halal principles
• Own reliable transport and driver's license. Please mail your CV to info@hotchefs.co.za please no calls.
If you have not heard back from us within 14 days, please consider your
application to have been unsuccessful.”R8000 to R10000 depending on experience
25d
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