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National Operations Assistant Group of Lodges

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Compliance LodgesMaintain ongoing communication with each General Manager and Annerien to ensure all liquor, firearm (where applicable), operating, and tourism licences are valid and compliant per property.Conduct regular spot checks with General Managers to ensure all critical compliance documentation (operational files, certificates, permits, and licences) is current, securely stored, and audit-ready.Coordinate with Warwick on legal compliance matters as required, ensuring no direct engagement with town councils occurs outside agreed channels.Monitor and confirm that General Managers are maintaining full legal and regulatory compliance across all provinces.B-BBEETrack the B-BBEE scorecard in collaboration with Division 1 (Meagan) and Division 3 (Jason).Work closely with the CEO to review and reconcile quarterly B-BBEE spend with Accounts (Jason and Arthur), ensuring alignment with projected turnover.Assist with administration and coordination of the Group of Lodges Dragons Den initiative, including documentation, tracking, and follow-ups.Insurance LodgesWork with each General Manager to ensure all fixed assets, vehicles, and business operations are adequately insured.Maintain accurate, up-to-date asset registers verified by General Managers, supported by photographs and video records stored on the central server.Track insurance claims submitted by lodges, monitoring progress and escalating delays or issues where necessary.Verify that CAR policies are in place prior to any construction and that required documentation is provided to banks where applicable.Coordinate annual renewals of group vehicle and liability insurance policies in collaboration with Gaenor.Quarterly Marketing Plan Distribution & InputsSupport the CEO and Marketing team with distribution of the quarterly marketing plan to all stakeholders (Sales, Marketing, Communications, GMs, and Graphics).Gather inputs in advance to support an informed plan, including social media performance, newsletters/email marketing, stakeholder communication, campaigns, and marketing/media/sales trips to properties.Track that updated plans and feedback points are shared timeously and that owners and stakeholders have the latest version.Specials & PackagesCollaborate with GMs, Creative, Sales, and Reservations to develop unique special offerings.Support Sales in shaping creative and engaging specials, packages, promotions, and voucher offers.Use guest feedback and performance insights to refine offers where appropriate.Confirm that PR & Marketing shares approved specials and packages with Group of Lodges staff and external consultants (e.g., Paul Steyn, Janie, Andria).Promotional Material Follow-ThroughFollow up that https://www.jobplacements.com/Jobs/N/National-Operations-Assistant-Group-of-Lodges-1252506-Job-Search-01-16-2026-04-06-27-AM.asp?sid=gumtree

Job Placements

Adelaide

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We are looking for a Service Supervisor/Wine Steward who has a deep love for South African viticulture and a natural gift for leading a team. This establishment is set on a 23,000-hectare private concession, with various accommodation offerings. You will manage a cellar that services distinct environments, ensuring that whether a guest is in a group of 30 or a couple in the mountains, the wine and service are impeccable.Core Criteria:Cape Wine Academy 2-year diplomaGrade 12 and a qualification in Travel and Tourism will be an added advantage.A minimum of 1 years experience in a similar positionA valid Drivers LicenceSound Knowledge of TallOrder (advantage)Sound knowledge of the highest level of F&B customer service in a luxury environment.Sound knowledge of local, regional, and international wines, and other beverages.Sound knowledge of food and cooking methods, product and supplies.Good knowledge and understanding of stock procedures and control.Good knowledge on the operation of all appliances and equipment.Good knowledge of hygiene and all cleaning products used.Basic knowledge of planning, budgeting and departmental administration.Maximising your impact:Excellent attention to detail.Guest focus philosophy, living the brand and driving the brand experience.Excellent communication skills (written and verbal), practicing honest communication.Team player with positive attitude, enthusiasm, and emotional control.Excellent time management and self-discipline, interpersonal & solution seeking skills.Proactive, use initiative and creative flair when required.Committed and loyal, adaptable, and flexible.Must work accurately under pressure.People skills tolerance, patience, and care, ability to receive constructive feedback openly.Key Focus areas:Ensure consistency in services and products offered.Monitor staff and patron activities to ensure that liquor regulations are obeyed.Perform beverage preparation or service tasks, including presentation and sales of beverages and training thereof, ensuring that the required profit margins are met.Assist in developing and implementing specialty drinks, including welcome, morning and evening drinks.Promote optimal communication between the Kitchen and the Service team, including daily service meetings and appropriate pass management.Investigate guest complaints where required.The primary focus of this position is on Guest Service, yet stock control and financials form a crucial part of the duties.Estimate consumption according to forecasts and schedule beverage and service equipment orders, checking delivery contents to verify quality and quantity.Maintain par levels for crock https://www.jobplacements.com/Jobs/S/Service-Supervisor-Wine-Steward-1248612-Job-Search-01-06-2026-04-09-35-AM.asp?sid=gumtree

18d

Job Placements

Adelaide