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Results for general jobs in All Categories in KwaZulu-Natal
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The purpose of the job is to optimise the CMT, Converting and Fabrication production processes in order to achieve the BU objectives. The incumbent will be reporting to the General Manager.Requirements for Applicants Educational:• Industrial EngineeringExperiential:• 5 years’ in Production Management experienceKey Performance Areas Associated Tasks Strategy:• Implement new equipment/technology/processes in accordance with the Manufacturing Strategic Plan• Achieve/exceed the annual Manufacturing Operational Plan in accordance to set targets.Planning:• Plan, schedule and monitor production (Sales requirements, stock levels, maintenance requirements, machine changes, etc.)• Approve Production Plans.Production Management:• Monitor plant utilisation and efficiencies and action non-conformances.• Optimise the manufacturing processes and maintain manufacturing efficiencies.• Ensure optimal and efficient use of resources.• Ensure correct start-up procedures are complied with and that machinery is running at the start of the shift.• Balance the production lines (manning levels).• Assist with ad-hoc projects.• Ensure all planned maintenance schedules are adhered to.• Analyse daily variances and identify opportunities for improvements.• Investigate and resolve manufacturing related problems and sub-standard performanceSHE:• Conduct continuous Risk Assessments in the workplace• Conduct Planned Task Observations in the workplace• Identify potential hazards and critical safety issues in the workplace• Address workplace hazards and risks• Apply safety, health and environment practices and legal requirements when working on machinery and equipmentQuality Management System:• Improve employee awareness of Quality Targets and Objectives• Achieve PPM targets• Notify the Quality Department of any non-conformances which may lead to product rejectionsPolicies and Procedures:• Develop and update Manufacturing Policies, Procedures, Protocols, Work Instructions, Codes of Practice, etc.Financial Management:• Provide input into the budgeting process• Monitor performance against budget (expense controls, variances, etc.)• Initiate requests for CAPEX/Disposal/Transfers• Participate in the Audit process• Adhere to Financial Policies and Procedures• Protect company assets (working capital & fixed assets)• Detect and prevent fraud• Promote good Corporate GovernancePeople Management:• Ensure an enabling climate / culture• Manage individual, team and departmental performance to achieve organisational objectives• Manage labour complement and stability in line with budget• Participate in the implementation and utilisation of equity related processes• Achieve targets for the Department• Obtain approval for and recruit and select employees in the area of responsibility• Plan, organise and monitor work in own area of responsibility• Compile and update Performance Contracts and Individual Development Plans and facilitate individual career path planning• Determine the training needs of t
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NjU2OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1774966&xid=1108_176568
2min
12
R 2,500
SavedSave
Single medium room that has access to onsite gym at R2500 for 1 person. OUR AMAZING STUDENT COMMUNES ALSO HAVE CURFEWWHATSAPP Rich on 082-900-2209 ROOM PRICINGa) 2 and 3 Share Room from R2000 to R2350 per personb) Single Room at R2, 700 and R3, 500 for 1 person only. Godsolve Rooms Where Legends in Christ, live! Equipping Saints and Extending the Kingdom. We have Protection, Pleasantness, Peace and a 27 years Experienced Godly Landlord Team. Each room, generally, has a bed, study table, cupboard / draws. Each room also has access to a mini Gym and study area which has Free Wifi. You also have access to a kitchen with fridge and gas stove. We have successfully accommodated over 1000 tenants since 2000.This is a Once in A Life Time Opportunity – Fully Sponsored Study Skills & Life Empowerment Program with Godsolve Landlord Success Mentors and Spiritual Teachers (Christian). Become Unstoppable & Unshakeable SUMMARYGodsolve Property Rentals is a Specially Designed System of Peace, Safety and Pleasantness with Tenants based on a 25 years Experience.Once a week Praise, Worship, Prayer, and Scripture.Lifetime Goals & Dreams Strategy (Worth R200, 000 sponsored by Godsolve Masters). These are at our commune, weekly. Success Sessions Teach Personal, Emotional, Spiritual and Financial (Business &Investment) Skills, Saving you Decades in time, effort and moneyWith this Value, There is Simply no other Choice!Our Godsolve Legacy, Does not permit on the property... 1)drinking, 2)smoking, 3)Visitors (visitors do not know our policies that serve our tenants) WHATSAPP 082-900-2209, We do weekly Praise & Worship Sessions, Live Success & Personal Power & Study Skills Mentorship, Fully Sponsored by The Godsolve Husband & Wife Team (Married 27 years). Pictures & Video Testimonies at www.Godsolve.com Learn How To Achieve Your Dreams, Desires and Goals at Our Once a Week Free Program fully sponsored.The Simple Godsolve Personal, Business and Investment Transformation Program is Fully Sponsored by Richard & Ingrid ….YOUR FUTURE POWER, FREEDOM STRATEGIES AND TOOLS Once a week for 1 hour only, Learn How To:Use Principles on Successful Investing & BusinessGrow Millions With Property as a Business and InvestmentGet The Edge In Getting A JobBecome Unstoppable & UnshakeableSave Yourself Tons Of Time, Money And EnergyPosition Yourself To Aid Mankind, Our Purpose On EarthOperate In The Supernatural Power Of GodIncrease Your Value and Attract Your Best Life PartnerEngage Your Mind And Tap Into More Of Your PotentialOutsmart Life’s Problems and see the unseen.Take Control Of Your LifeEnjoy The Journey Of Life, Whilst Being Extremely ProductiveBreakthrough Into SuccessUnderstand People, The Most Complicated SpeciesUnderstand Yourself, Your Most Valuable Asset Richard has spent 3 Decades & hundreds of thousands to learn, apply and get real results in his life and he, with his wife, can impart this to you.Property Reference #: 37AAAgent Details:Richard DaguiarGod SolveRichard Daguiar314 Oliver Lea Drive, DBNDurban
1mo
1
SavedSave
Responsibilities Supervise manufacturing processes to ensure the production of high-quality work in an efficient and safe manner.Collaborate with other engineers to enhance equipment designs, providing better services while optimizing costs.Identify and address issues in the production line, proposing effective strategies for improvement.Prioritize environmental considerations, developing strategies to reduce carbon emissions in line with industry standards.Enforce safety protocols and procedures to maintain a secure working environment.Guide and instruct new workers, facilitating their understanding of organizational processes.Schedule and conduct regular meetings with various departments to stay informed about ongoing projects and challenges.Prepare and submit regular reports detailing the progress of systems and production lines. Skills and Qualities Tech qualification in Engineering or related field.Strong analytical and problem-solving skills.Excellent communication and collaboration abilities.Commitment to sustainability.Proven experience in manufacturing processes and equipment optimization (advantageous)Familiarity with safety protocols and procedures.Strong organizational and time-management skills.Energetic with an eagerness to learn
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NzU5Ml9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777123&xid=1108_177592
43min
1
SavedSave
MINIMUM REQUIREMENTSBachelor’s degree in Human Resources Management/Business AdministrationProficiency in English, both verbal and writtenProficiency in isiZulu and any other South African languages, both verbal and written,will be an added advantage. MAIN JOB FUNCTIONS Manage the entire recruitment lifecycle, from job requisition to candidate on-boarding.Prepare and draft advertisements for vacant staff positions to be advertised internally and externally.Work closely with recruiting managers to understand staffing needs and support creating effective job descriptions.Ensure the strategic alignment of our human capital with organisational goals (workforce planning).Utilise various recruitment channels to source and attract qualified candidates.Implement targeted outreach and recruitment strategies to attract candidates from underrepresented groups from the Employment Equity goals.Conduct initial screenings and interviews to assess candidates qualifications and job requirements.Ensure a smooth and efficient interview process.Provide timely and constructive feedback to candidates and hiring managers.Provide strategic recommendations based on talent insights to enhance recruitment strategies and workforce planning.Focus on delivering an exceptional candidate experience throughout the recruitment process.Contribute to the development and execution of employer branding initiatives.Maintain/Develop accurate and up-to-date records/databases in the applicant tracking system.Generate recruitment reports and metrics to track the effectiveness of the hiring process.Ensure compliance with all relevant employment laws and regulations.Promote diversity and inclusion in the recruitment process. Collaborate with HR and hiring managers to facilitate a seamless on-boarding process for new hires.Conduct orientation sessions to introduce new employees to the company culture and policies
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3Nzc5MF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777701&xid=1108_177790
1h
9
R 2,200
SavedSave
OUR AMAZING STUDENT COMMUNES ALSO HAVE CURFEWWHATSAPP Rich on 082-900-2209 ROOM PRICINGa) 2 and 3 Share Room from R2000 to R2350 per personb) Single Room at R2, 700 and R3, 500 for 1 person only. Godsolve Rooms Where Legends in Christ, live! Equipping Saints and Extending the Kingdom. We have Protection, Pleasantness, Peace and a 27 years Experienced Godly Landlord Team. Each room, generally, has a bed, study table, cupboard / draws. Each room also has access to a mini Gym and study area which has Free Wifi. You also have access to a kitchen with fridge and gas stove. We have successfully accommodated over 1000 tenants since 2000.This is a Once in A Life Time Opportunity – Fully Sponsored Study Skills & Life Empowerment Program with Godsolve Landlord Success Mentors and Spiritual Teachers (Christian). Become Unstoppable & Unshakeable SUMMARYGodsolve Property Rentals is a Specially Designed System of Peace, Safety and Pleasantness with Tenants based on a 25 years Experience.Once a week Praise, Worship, Prayer, and Scripture.Lifetime Goals & Dreams Strategy (Worth R200, 000 sponsored by Godsolve Masters). These are at our commune, weekly. Success Sessions Teach Personal, Emotional, Spiritual and Financial (Business &Investment) Skills, Saving you Decades in time, effort and moneyWith this Value, There is Simply no other Choice!Our Godsolve Legacy, Does not permit on the property... 1)drinking, 2)smoking, 3)Visitors (visitors do not know our policies that serve our tenants) WHATSAPP 082-900-2209, We do weekly Praise & Worship Sessions, Live Success & Personal Power & Study Skills Mentorship, Fully Sponsored by The Godsolve Husband & Wife Team (Married 27 years). Pictures & Video Testimonies at www.Godsolve.com Learn How To Achieve Your Dreams, Desires and Goals at Our Once a Week Free Program fully sponsored.The Simple Godsolve Personal, Business and Investment Transformation Program is Fully Sponsored by Richard & Ingrid ….YOUR FUTURE POWER, FREEDOM STRATEGIES AND TOOLS Once a week for 1 hour only, Learn How To:Use Principles on Successful Investing & BusinessGrow Millions With Property as a Business and InvestmentGet The Edge In Getting A JobBecome Unstoppable & UnshakeableSave Yourself Tons Of Time, Money And EnergyPosition Yourself To Aid Mankind, Our Purpose On EarthOperate In The Supernatural Power Of GodIncrease Your Value and Attract Your Best Life PartnerEngage Your Mind And Tap Into More Of Your PotentialOutsmart Life’s Problems and see the unseen.Take Control Of Your LifeEnjoy The Journey Of Life, Whilst Being Extremely ProductiveBreakthrough Into SuccessUnderstand People, The Most Complicated SpeciesUnderstand Yourself, Your Most Valuable Asset Richard has spent 3 Decades & hundreds of thousands to learn, apply and get real results in his life and he, with his wife, can impart this to you.Property Reference #: 81AAgent Details:Richard DaguiarGod SolveRichard Daguiar314 Oliver Lea Drive, DBNDurban
1mo
12
R 2,900
SavedSave
Single medium room with natural wood panelling inside. Direct access to parking in Glenwood at R2700 for 1 person. Godsolve Rooms Where Legends in Christ, live! Equipping Saints and Extending the Kingdom. We have Protection, Pleasantness, Peace and a 25 years Experienced Godly Landlord Team. ROOM PRICINGa) 2 Sharing Room from R1750 per personb) Single Room at R2,300 and R2,700 for 1 person only. SUMMARYGodsolve Property Rentals is a specially designed system of Peace, Safety and Pleasantness with Obedient Tenants based on a 25 years Experienced Property Letting Team. Once a week Praise, Worship, Prayer, and Preach that is Anointed and Supernatural.c) Lifetime Goals & Dreams Strategy (Worth R200, 000 sponsored by Godsolve Masters). These are once a week Onsite Seminar Sessions that Teach Personal, Spiritual and Financial (Business and Investment) Skills, Saving you Decades in time, effort and moneyWith Success, Study, Business & Investment Mentors available, there is Simply no other Choice!Our Godsolve Legacy, Does not permit on the property... 1)drinking, 2)smoking, 3)Visitors (visitors do not know our policies that serve our tenants) WHATSAPP 082-900-2209, This is Your Once in A Life Time Opportunity – Fully sponsored Study Skills & Life Empowerment Program with Godsolve Success Mentors and Spiritual Teachers (Christian). We do weekly Praise & Worship Sessions, Live Success & Personal Power & Study Skills Mentorship at our communes (Worth R200, 000! – Fully Sponsored by The Godsolve Husband & Wife Team (Married 27 years). Pics & Video Testimonies at www.Godsolve.com Each room, generally, has a bed, study table, cupboard / draws. Each room also has access to a mini Gym and study area which has Free wifi. You also have access to a kitchen with fridges and gas stoves. We have successfully accommodated over 1000 tenants since 2005.Learn How To Achieve Your Dreams, Desires and Goals at Our Once a Week Free Program.The Simple Godsolve Personal, Business and Investment Transformation Program is Fully Subsidized (Valued at R200, 000 for FREE!) ….YOUR FUTURE POWER, FREEDOM STRATEGIES AND TOOLS Once a week for 60 minutes Learn How To:Learn Key Principles on Successful Investing &BusinessGrow Millions With Property as a Business and InvestmentGet The Edge In Getting A JobBecome Unstoppable & UnshakeableSave Yourself Tons Of Time, Money And EnergyPosition Yourself To Aid Mankind, Our Purpose On EarthOperate In The Supernatural Power Of GodIncrease Your Value and Attract Your Best Life PartnerEngage Your Mind And Tap Into More Of Your PotentialOutsmart Life’s Problems and see the unseen.Take Control Of Your LifeEnjoy The Journey Of Life, Whilst Being Extremely ProductiveBreakthrough Into SuccessUnderstand People, The Most Complicated SpeciesUnderstand Yourself, Your Most Valuable Asset Property Reference #: 34CCAgent Details:Richard DaguiarGod SolveRichard Daguiar314 Oliver Lea Drive, DBNDurban
1mo
1
SavedSave
Min role requirementsSenior Certificate (Matric / Grade 12/ NQF 4)24 months experience in life insurance sales.Must have a drivers license and own car.Must meet the FAIS Fit and Proper requirements.Regulatory Examination/RE5 essential.Completed FSB recognised qualification (FSB recognised qualification listed or credits pertaining to the date of first appointment in the industry, as listed on the most recently published Board notice as published for recognised qualification by the FSB.)Class of Business (COB) (All applicants that were still under supervision for any competency requirement pre or post 01 April 2018 will be required to have obtained Class of Business prior to appointment.)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4MzU3MF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1778267&xid=1109_183570
1h
1
SavedSave
KEY OUTPUTS
Kitchen Hygiene standards setResponsible for training chefs & implementing kitchen standardsAbide by the 7 day Menu set according to Food Styling Guide and approved by the company’s Food FundiWork with the company’s training chef when visits are conducted and be feedback fitPresentation as discussed and according to Styling GuideUp to date with What’s Hot & What’s Not for the company’s FoodThrough the Tummy of the Guest BopsCreative Bush Banqueting according to Food Styling GuideProactive MaintenanceGood communications with:All chefsAll camp managersHeads of DepartmentLodge ManagerSuppliersGood stock controls and stock rotationResponsible for all food orders, storerooms and fridge and deepfreezes in absence of the executive chefAll food going out to guests at any time to be checked in absence of the executive chefChef to check buffets/dinner/breakfasts
PERSONAL CHARACTERISTICS
Good interpersonal skillsSense of urgencyPassionate about guest delightAttention to detailDiligence and self-motivation to meet deadlines and keep on top of your jobWillingness/ability to share information and teach and inspire others
PREVIOUS WORK EXPERIENCE REQUIRED
At least 2+ years Chef experiencePassion for kitchen management – including all kitchen administration, general hygiene and people managementPassion for training staff, creating fabulous food, and new ideas
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTUwOTM3NTM4P3NvdXJjZT1ndW10cmVl&jid=1157608&xid=1550937538
1h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Hindi Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Hindi and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:
...Job Reference #: 202544
1h
1
SavedSave
Overview:
Our client caters to a wide spectrum of clients spanning government, medical, recreational, hospitality, and corporate sectors. Their commitment to excellence is reflected in their seamless online platform, ensuring convenient access to a comprehensive range of our clients products and services.
Job Purpose:
As a Credit Controller, your role is pivotal in maintaining financial stability and ensuring effective cash flow management within our organization. Your primary responsibility will be to oversee and manage all aspects of credit control, ensuring timely collection of outstanding debts and minimizing credit risk exposure.
Responsibilities:
• Collection of outstanding money on the debtors book
• Reconciliation of customer accounts as needed
• Reconciliation of all control accounts
• Preparation of credit and debit notes
• Preparation of journals
• Credit vetting according to company policy
• Follow up on account queries
• Inter branch reconciliations and confirmations
• Import CATS and great plains debit order files
• Daily processing of new and cancelled debit orders
• Daily printing and coding of efts from CATS (Standard bank)
• Phoning and updating customer notes on IT system
• Manage and control the debtors process
Requirements:
• 3 years experience in a credit management position
• Certificate / Diploma in credit management or equivalent experience
• Admin skills
• Basic Understanding of debtors
• Communication skills
• Computer literate
• Knowledge of the national credit acts
• Comply with O.H.S.A.
• Valid Drivers license
Hours: 08:00am to 16:30 / Monday to Friday / Onsite
Salary: Between R16 000 to R18 000 CTC depending on experience with Provident Fund
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202666 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za.Job Reference #: 202666
1h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Dutch and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on th...Job Reference #: 202441
1h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Norwegian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Norwegian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working ...Job Reference #: 202526
1h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Japanese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Japanese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working ho...Job Reference #: 202547
1h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced German Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both German and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202440
1h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Czech Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Czech and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:
...Job Reference #: 202532
1h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• M...Job Reference #: 202443
1h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Mandarin Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Mandarin and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working ho...Job Reference #: 202541
1h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Hindi Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Hindi and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experienc...Job Reference #: 202641
1h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Slovak Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Slovak and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:...Job Reference #: 202538
1h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Latin Spanish Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Latin Spanish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the le...Job Reference #: 202651
1h
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