Kagiso Online Classified Ads | Gumtree Classifieds Kagiso

Clear All

Results for Kagiso in Kagiso

Save

Main Purpose of RoleTo drive loyalty and engagement across customer base by designing, implementing and managing a data-driven, multi-platform loyalty and rewards strategy. The role focuses on enhancing the customer experience from casual players to VVIP patrons across online betting, land-based casinos, hotels and other entertainment offerings, by rewarding customer loyalty with features, benefits and added value through third party collaborations. The ultimate objective is to maximise customer lifetime value and brand affinity through relevant rewards, segmentation and innovative campaigns.Key Performance AreasGrow the Rewards membership across online betting, hotels, casinos and entertainment businesses.Increase the registrations across online betting, hotels, casinos and entertainment businesses.Increase customer engagement Seek and manage third parties to collaborate and add value to the programmes.Continuously enhance and innovate programme into functionality and benefits.ActivitiesSegmentation and analysis membership into behaviour. Develop a holistic customer segmentation strategy in partnership with CRM and BI teams. Use this to tailor communications, promotions and experiences across all platforms.Formulate and implement campaigns to acquire, retain and grow share of wallet and App penetration into offers, benefits and communication plans.Enhancements. Continuously review and enhance the current rewards structure and benefits based on customer data, usage and competitive benchmarks. Ensure cross-functional integration with hospitality and gaming.Negotiate third party collaborations.Monitoring and management of progress through reporting, ie brief the Digital team to extract behavioural insights from digital platforms. Use findings to influence loyalty campaigns and content strategies.Cross-functional collaboration. Work closely with Marketing, CRM, Gaming, F&B, VIP, IT and Operations to execute loyalty initiatives and drive business alignment.If you have these qualifications, join our team: Matric (NQF 4) , degree in Marketing, Business, or Consumer Behaviour, Minimum 5 years in loyalty program or App management experience, ideally in the casino or hospitality industry.Technical skills & Competencies: campaign planning, implementation and management expertise, app management and testing experience CRM systems and loyalty programme expertise, strong data analytics and campaign performance evaluation, Microsoft Office proficiency (Excel, PowerPoint, Word, Outlook), familiarity with compliance and Gaming Board regulations, sound knowledge of brand and rewards strategy, Gaming Board compliance, analytical reporting and presentation development, budget and campaign management, working knowledge of IGS system and BI tools, strong understanding of custom https://www.executiveplacements.com/Jobs/L/Loyalty--Rewards-Manager-1271570-Job-Search-03-13-2026-04-29-38-AM.asp?sid=gumtree

18d

Executive Placements

Kagiso

Save

Our successful Social Media Co-ordinatorWill be responsible for fostering and managing online relationships with the community, ensuring customer satisfaction, and maintaining a positive and engaging brand presence across social media platforms and other digital channels. This role will also include administrative tasks such as uploading rewards tier databases and managing customer queries in the companies mailbox.Our Social Media Co-ordinator will mainly focus on:Community Engagement:Monitor and respond to community interactions across social media platforms, forums and other digital spaces.Develop and maintain relationships with followers, influencers and online communities.Proactively engage with the community to drive conversations and increase brand visibility.Customer Support:Respond to all customer queries on the companies mailbox in a timely and professional manner.Resolve issues and escalate to relevant teams when needed.Ensure a positive customer experience and maintain a professional tone in all interactions.Database Management:Upload rewards tier databases weekly, ensuring that all information is accurate and up-to-date.Collaborate with internal teams to ensure seamless integration of rewards program data with community managementefforts.Content Creation:audience.Work closely with the Social and Paid Media Specialist to create and curate engaging content that resonates with the targetAssist in developing community-focused campaigns to increase interaction, loyalty and brand awareness.Analytics and Reporting:Track community engagement metrics and provide regular reports on growth, sentiment and engagement.Use insights to improve content strategy and community interactions.Event and Campaign Management:Assist with the planning and execution of online events, contest and community-building initiatives.Promote company campaigns and initiatives within the community to drive participation.Brand Advocacy:Advocate for the communitys voice, providing insights on trends, feedback and sentiments to help improveproducts/services.Identify key influencers within the community and collaborate to promote brand initiatives.Best Practices and Knowledge Sharing:Stay updated on the latest trends, strategies and best practices in community management and social media.Implement community management best practices to ensure a positive and productive community environment.Share insights and knowledge with the team to continuously improve engagement strategies. If you have these qualifications, join our team: Matric (NQF 4), Excellent verbal and written communication skills, with the ability to engage and respond to a wide variety of people1-3 years in https://www.jobplacements.com/Jobs/S/Social-Media-Coordinator-1271572-Job-Search-03-13-2026-04-29-38-AM.asp?sid=gumtree

18d

Job Placements

Kagiso

Save this search and get notified

when new items are posted!

...

Kagiso

Kagiso in Kagiso (196 results)

Results for Kagiso in Kagiso