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Overview Unison Guarantee Acceptances (Pty) Ltd has over 36 years of expertise in the insurance guarantee industry. As an independent Underwriting Manager for Renasa Insurance Company Limited, we offer unparalleled stability and assurance. Our reinsurers are some of the biggest and most secured reinsurance brands in the world and have partnered with Unison for many years. We believe great companies are built from exceptional people and amazing clients, because of our growth, we are seeking a Junior Guarantee Underwriter to join our dynamic team. Key Responsibilities: Analysing and interpreting Financial Data from Clients. Qualitative research of Clients in various Industries in SA. Producing comprehensive reports for our Underwriting Committee. Various Engagements with Brokers and Clients. General Reporting to Management. Requirements: Bachelor of Commerce in Accounting or Finance.Proficiency in Microsoft 365.Excellent verbal and written communication skills in English.Must possess strong analytical skills. Must live within a 5km – 10 km radius from the office. We are in Ferndale, Randburg. Salary: Market-Related, to be discussed at the Interview How to Apply: Interested candidates are invited to email their Curriculum Vitae to applications@anslow.co.za Please note that copies of qualifications and/or references will be requested. For more information please contact Nthabiseng on 010 880 8729

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Randburg

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R 34,799

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HP Designjet T630 Wi-Fi Thermal inkjet Colour Large Format PrinterThe worlds smallest wide-format printer with a built-in stand, is designed to fit your office, budget, and the way you work. Print multi-size projects with ease. Print your A1 plot as fast as 30 seconds. 1 GB memory.This printer is intended to work only with cartridges that have a new or reused HP chip, and it uses dynamic security measures to block cartridges using a non-HP chip. Periodic firmware updates will maintain the effectiveness of these measures and block cartridges that previously worked. A reused HP chip enables the use of reused, remanufactured, and refilled cartridges.Extreme simplicity Print multi-size A3 and A1 projects automatically, without manually switching the media source. Save time with the worlds easiest job submission—send multiple files in one click with HP Click. Print with confidence youll get the results you expect with an intuitive driver and true print preview.Fits the way you work Avoid waiting by the printer with high-speed printing as fast as 30 seconds per A1 plot. Be more productive save time from job prep to final print by printing your projects up to 2X faster. Print your jobs and manage your plotter from virtually anywhere, anytime with the HP Smart app.Fits your office and budget Save space with the worlds smallest plottersdesigned to fit your office, including a built-in stand. Use up to 95% less ink for routine maintenance vs competitor and get up to 100 extra A1 pages per month. More sustainable design reduces CO2e up to 7.3 tons/year by units sold by using up to 30% recycled plastic.Specifications Functions: Print Model size: 610 mm Print speed: 30 sec/page on A1, 76 A1 prints per hour Print technology: HP Thermal Inkjet Printer drivers included: Raster driver for Windows and macOS Print quality color (best): Up to 2400 x 1200 optimised dpi Print languages: HP-GL/2, HP-RTL, CALS G4, JPEG, URF Number of print cartridges: 4 (C, M, Y, K) Ink types: Dye-based (C, M, Y); pigment-based (K) Line accuracy: ±0.1% Maximum optical density (black): 8 L* min/2.10 D Connectivity, standard: Gigabit Ethernet (1000Base-T), Hi-Speed USB 2.0, Wi-Fi 802.11a/b/g/n, Wi-Fi Direct Memory: 1 GB Internal Storage: None Finished output handling: Sheet feed, roll feed, automatic sheet feeder, media bin, automatic horizontal cutter Media sizes standard (metric rolls): 279 to 610 mm Media sizes, custom: Auto sheet feeder: 210 x 279 to 330 x 482 mm; manual feed: 210 x 279 to 610 x 1897 mm Media types: Bond and coated paper (bond, coated, heavyweight coated, plain, bright white, blueprint), technical paper (natural tracing), film (clear, matte), photographic paper (satin, gloss, semigloss, polypropylene), self-adhesive (adhesive, polypropylene) Media weight, recommended: 60 to 280 g/m² (roll/manual feed); 60 to 220 g/m² (auto sheet feeder) Roll external diameter: 100 mm Media thickness: Up to 11.8 mil Power: In...Stock Code: 5HB09AItems Available: 1Stock ID: 5HB09A

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R 19,999

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HP Color LaserJet Enterprise M480f A4 Multifunction Business PrinterEasy to use, simple to manageHP FutureSmart firmware can be updated with the latest features[1] to optimise your investment for years to come.Centralise control of your printing environment with HP Web Jetadmin – and help build business efficiency.[2]Easily enable workflows across your fleet with a consistent user experience and intuitive, tablet-like icons.Set up this MFP fast, and easily manage device settings to help increase efficiency.The world’s most secure printing[3]The operating code (BIOS) is automatically checked during startup and repairs itself if compromised.Common Criteria certified[4] to continually monitor memory activity to detect and stop attacks in real time.Firmware is automatically checked during startup to determine if it’s authentic code – digitally signed by HP.The printer’s outgoing network connections are inspected to stop suspicious requests and thwart malware.Simplify collaboration and productivity with a streamlined MFP that supports how people work today: fast, nimble, and connected. Print premium colour documents businesses need to look professional day in and day out, plus scan and copy with ease.Enhanced productivity to empower work teamsGive workgroups what they need to succeed with hundreds of HP and third-party solutions and card reader support.Optimise workflows, reduce steps and errors, and support mobile workers with optional MFP apps that meet your specific business needs.Help ensure the security of confidential information with PIN/Pull printing to retrieve print jobs.Stay connected with an optional accessory for wireless,[6] Bluetooth® Low Energy, and NFC touch-to-print.Easily manage projects directly at the MFP with a customisable 10.9 cm (4.3 inch) colour touchscreen.Sustainability is smart businessHelp save paper right out of the box. Two-sided (duplex) printing is set at default for automatic savings.[7]Help reduce wasted paper and toner by only printing jobs that are truly needed, using HP Secure Print.[8]Save energy without sacrificing performance – this MFP is ENERGY STAR® and Blue Angel certified.Remove barriers and help meet compliance and accessibility standards with the HP Accessibility Kit (includes Braille overlay and tactile adhesives, an HP Access Handle, and BigKeys LX Keyboard) and compatibility with HP Accessibility Assistant.SpecificationsProduct: HP Color LaserJet Enterprise MFP M480f, Color, Printer for Business, Print, copy, scan, fax, Compact Size; Strong Security; Two-sided printing; 50-sheet ADF; Energy Efficient.Print technology: Laser,Printing: Colour printingMaximum resolution: 600 x 600 DPIPrint speed (colour, normal quality, A4/US Letter): 29 ppm.Copying: Colour copyingMaximum copy resolution: 600 x 600 DPI.Scanning: Colour scanning,Optical scanning resolution: 600 x 600 DPI.Faxing: Colour faxing.Maximum ISO A-series paper size: A4. Direct printing.P...Stock Code: 3QA55AItems Available: 1Stock ID: 3QA55A

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Job & Company Description: As an Applications developer you will need to translate software requirements into workable programming code and maintain and develop programs for use in business. The role involves writing specifications and designing, building, testing, implementing and sometimes supporting applications using programming languages and development tools.You will work as part of a team with other IT professionals, such as software engineers and systems analysts, and write programs according to their specifications.You may also work on generic products or for individual clients providing bespoke solutions. Primary purpose of the role: The Application Developer contributes to the development of software, web, and multi-media applications that facilitates the achievement of business outcomes and improves business efficiencies and processes through leveraging technology. Duties and Responsibilities will include: Work as part of a project team, reporting to a I.T managersWork closely with business staff to ensure solutions adhere to client standards and fit their strategic enterprise architectureDefinition and management of non-functional requirements, including working with others to ensure these requirements have been metDefinition and organization of development tasks and accurate estimation of these tasksWork closely with members of the development team to ensure that the software design and implementation meets the architectural goals and quality standardsProvide support to the business analysts, and other project team members, during functional requirements definition to ensure that functionality is both technically achievable and feasible within the project constraintsIdentify and take ownership of technical project risks and issues, including owning mitigation activities and resolution of issuesActing as a focal point of expertise on key technologies or skills Education: Grade 12Computer Science or other relevant technical degree Job Experience & Skills Required: Essential Experience and Knowledge: Experience of the full software development lifecycleExperience of architecting software solutions with demanding non-functional requirements such as performance, high availability, reliability, security, etc.Extensive development experienceExcellent knowledge and understanding of object oriented design techniques and patternsKnowledge of several standard software development methodologiesKnowledge of integration patterns and technologiesExperience working in an agile environmentKnowledge and/or experience with SOA architecturesBack-End Skillset (Minimum): C#Web API or MVC ( 3,4,5 )ASP.NETWorking knowledge of RDBMS like MSSQL (2008 and up)and MongoDB (Advantageous) Back-End Skillset (bonus) Securing web applicationsDependency Injection , IOCT https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzU4MzE5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1213119&xid=1108_58319

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German Senior Technical Support Executive - Helpde

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GERMAN & ENGLISH - Bilingual position Brief Job description Provide 1st level technical supportService restorationFulfilment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systemsFollow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed proceduresExecutes transactions as per prescribed timelines Requirements Analytical and Problem solving skills Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issuesAnalytical problem solvers who will understand issues, evaluate solutions and work with their colleagues to resolve issuesProblem solving skills and quick thinking to own & resolve issues independently, thoroughly & efficientlyDisplay ownership and accountability Quickly build trust and confidence with customerOwn and resolve customer issues efficiently, effectively and empathetically Mandatory requirement for experienced candidates: 12-18 months’ work experience in Service Desk/ Tech support process providing remote support for Laptops / Desktops / LAN Issues / Application support/ Small Forms etc.Intermediate knowledge of T/S Small Forms (iOS, Andrioid, Windows)Intermediate knowledge of T/S OS (Windows XP-10), Browsers, MS Office suite, of O365, Messaging, Outlook 2013-19, Skype for Business, Microsoft Teams, SharePoint and OneDrive for BusinessExperience of working within a busy ICT Service Desk environment, showing experience of systems, support, diagnostic and resolution.Intermediate knowledge of Registry Fix, Patch upgrades, Virus T/S, Security, EncryptionsIntermediate knowledge of Network collaborations & VPN T/S, TCP/IP, OSI, Network devices and carriers.Basic networking knowledge Time Management Skills Being proactive and show the utmost respect for customer’s timeGood time management, ensuring all contacts with customers add valueAbility to Multitask Communication & Relationships Skills To deliver a first line support service via the Service Desk, receiving incidents and service requests from various routes including telephone, web tickets, chat and e mail.Offering advice to end users on all IT related areas. This will include working as part of a team, in order to share knowledge and work together to increase performance standards. Skills & Knowledge https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDA5MzMxNzUxP3NvdXJjZT1ndW10cmVl&jid=1345371&xid=3409331751

Johannesburg CBD

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This business is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, and have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single employee makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason, we choose individuals very carefully – they are the strength and the future of this business. The Senior Back Office Engineer will report to the IT Manager. The Senior Back Office Engineer fulfils a multifaceted role and is responsible for maintaining the company’s Systems and ICT Infrastructure. KEY OUTPUTS Configure, Monitor and Maintain the VMware ESX and core infrastructure storage environmentConfigure, Monitor and Maintain hardware including switches, routers, Servers, Firewalls, Telephone systemsDesign and build-out Head Office, Regional Office, and Lodge infrastructure to meet business requirementsMonitoring systems and services to ensure system availability and sufficient capacity existsMitigate risks in the server, storage, and network environmentApply operating system patches, hotfixes, service packs, and hardware updatesIdentify opportunities for increased reliability, availability, supportability, performance, and securityInvestigate higher tier incidents and resolve problemsImplement, maintain, and monitor IT security standards and best practicesBuild out and maintain Backup\Disaster Recovery and High Availability capabilitiesContribute to developing, documenting, implementing and upholding IT policies and proceduresContribute to maintaining an accurate asset register of physical and digital IT assets and maintain a replacement planContribute to maintaining ICT technical documentation REQUIRED KNOWLEDGE, SKILLS AND ABILITIES (AT LEAST 5 YEARS) Architecting, planning and implementing complex IT systemsFirewalls (Palo Alto and/or SonicWALL preferred)Virtualisation technologies (VMWare preferred)Enterprise Security Services (Endpoint and Server protection)Extensive experience with MS Windows and MS Office product implementations and support including Active Directory, LDAP, Exchange Remote Desktop Services and IISMessaging fundamentals (Mimecast SMTP, DMARC, DKIM, SPF)Enterprise storage management (EMC, EqualLogic. iSCSI, LUN, Load balancing)Network Design – Routing, Switching (VLAN, STP PoE), IPv4 (DHCP, DNS, Subnet)Strong documentation and policy writing skills DESIRED EXPERIENCE AND QUALIFICATION VMWare, MCSE, CCNP, ITIL, Microsoft 365, AzurePr... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODUzMjI2NDIzP3NvdXJjZT1ndW10cmVl&jid=377550&xid=1853226423

Johannesburg CBD

German Technical Support Executive - Helpdesk

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Brief Job description Provide 1st level technical supportService restorationFulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systemsFollow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed proceduresExecutes transactions as per prescribed timelinesProvide 1st measure analysis of issues and inputs for problem managementLeverages best effort method for issue resolution through cross functional coordinationSupport team lead in training, reviews and escalation handling Requirements Analytical and Problem solving skills Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issuesAnalytical problem solvers who will understand issues, evaluate solutions and work with their colleagues to resolve issuesProblem solving skills and quick thinking to own & resolve issues independently, thoroughly & efficientlyDisplay ownership and accountability Quickly build trust and confidence with customerOwn and resolve customer issues efficiently, effectively and empathetically Mandatory requirement for experienced candidates: 24 months’ work experience in Service Desk/ Tech support process providing remote support for Laptops / Desktops / LAN Issues / Application support/ Small Forms etc.Intermediate knowledge of T/S OS (Windows XP-10), Browsers, MS Office suiteIntermediate knowledge of T/S Small Forms (iOS, Andrioid, Windows)Experience of working within a busy ICT Service Desk environment, showing experience of systems, support, diagnostic and resolution.Intermediate knowledge of Registry Fix, Patch upgrades, Virus T/S, Security, EncryptionsIntermediate knowledge of Network collaborations & VPN T/SBasic networking knowledge Additional Preferred skills: PBX Administration Avaya or similarAnti-Virus & IT Security best practices implementation & administrationProcess compliance Knowledge of the ITIL FrameworkKnowledge of McAfee products Time Management Skills Being proactive and show the utmost respect for customer’s timeGood time management, ensuring all contacts with customers add valueAbility to Multitask Communication & Relationships Skills To deliver a first line support service via the Service Desk, receivi... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODc2MzQxMDI/c291cmNlPWd1bXRyZWU=&jid=1345369&xid=387634102

Johannesburg CBD

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Role Description This position is responsible for specialist, high-level technical output for the installing, testing, tuning, optimising, diagnosing problems, repairing, upgrading and maintaining both externally and internally supplied hardware and system software. This person will be responsible for high-level troubleshooting and system security, and ensuring repairs are undertaken in accordance with organisational policy and standards and required to prepare progress reports for all work performed. Daily Responsibilities include: Telephonic & remote 2nd line technical support to internal 1st line as well as customersIT technical solution design, deployment, maintenance, administration, troubleshootingTeaming and Communication skillsWork in a teamCommunicate Successfully Risk & Compliance Responsibilities Adhering to the conflicts of interest and confidentiality policies and advising management of any possible issues.Being alert to possible and actual breaches of procedures and regulators rules and reporting them to management.Maintaining client confidentiality, and ensuring that client data is protected, encrypted, transported securely and is stored away each evening and if sensitive information, that it is locked away.Ensuring keeping up to date on procedures and best practice relevant to job responsibilities, to avoid operational losses from crystallizing. Person Specification Mandatory Qualifications: 6 to 8 years related experienceMS-500 Microsoft 365 Security Administration,MS-100 Microsoft 365 Identity and Services,MS-101 Microsoft 365 Mobility and Security Preferred Qualifications: Degree/Diploma in Computer Support/IT/similarAZ-103 Microsoft Azure AdministratorWindows Server Skills Required: Communication SkillsWilling to learn / Adaptable / Problem SolvingEffective Time Management / Planning skillsWilling to work with a team & mentoring skillsSelf-motivator Technical Skills Required: Deployment, maintenance, administration, troubleshooting of (latest solution versions where applicable): Windows server & workstationMicrosoft Active DirectoryMicrosoft ExchangeMicrosoft 365 tenants, AD Connect AD synchronization, licensingMicrosoft Azure VMsMail content filteringMail flowBackup/restoreAntivirus/endpoint protectionEthernet networking (switch, VLAN)Firewallhttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzk4NDQxNDM2P3NvdXJjZT1ndW10cmVl&jid=1152709&xid=1398441436

Johannesburg CBD

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IT Operations Lead / Manager: We are looking for an IT Manager to be responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines. You will supervise the implementation and maintenance of our company’s computing needs in our sites in Johannesburg, Durban, Cape Town and Gqeberha. The successful candidate must have a proven professional experience and a detailed knowledge of industry’s best practice processes. Responsibilities Compile and manage the technology strategy in alignment with the business strategy.Manage relationships and SLA with all external suppliers.Manage information technology and computer systems.Plan, organize, control and evaluate IT and electronic data operations.Work with internal stakeholders to use new technologies to streamline business process and operational efficiencies while adhering to company policies and processes.Ensure that all areas of the business are operational.Conduct ongoing research to improve the technological assets of the company.Manage efficiencies of the department as well as the effective delivery of services and solutions.Manage information risk to an acceptable level based on risk appetite of the business in line with set goals and objectives.Develop and direct all networking safeguards to reduce risks and apply effective protective mechanisms to secure sensitive internal and external information.Aligning business information security requirements to the business and IT goals thereby supporting an effective security posture.Establish resilience and a highly available network infrastructure environment to address regulatory and business requirements.Consolidate business technology platforms and create plans for each platform.Track, analyse and monitor technology performance metrics.Establish technology standards and communicate technical information to the organisation.Maintain asset register.Maintain IT risk & issue register.Create and implement the organization’s IT policy and best practice standard operation processes and manuals.Performing routine system audits.Running routine system operations reports and sharing them with management.Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance. Send your CV, current salary, updated salary and notice period to James Knoll. James@abcworldwide.com https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjI0MzY0MTIwP3NvdXJjZT1ndW10cmVl&jid=1501509&xid=2624364120

Johannesburg CBD

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We are looking for an IT Manager to be responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines. You will supervise the implementation and maintenance of our company’s computing needs in our sites in Durban, Cape Town and Gqeberha. The successful candidate must have a proven professional experience and a detailed knowledge of industry’s best practice processes. Responsibilities Compile and manage the technology strategy in alignment with the business strategy.Manage relationships and SLA with all external suppliers.Manage information technology and computer systems.Plan, organize, control and evaluate IT and electronic data operations.Work with internal stakeholders to use new technologies to streamline business process and operational efficiencies while adhering to company policies and processes.Ensure that all areas of the business are operational.Conduct ongoing research to improve the technological assets of the company.Manage efficiencies of the department as well as the effective delivery of services and solutions.Manage information risk to an acceptable level based on risk appetite of the business in line with set goals and objectives.Develop and direct all networking safeguards to reduce risks and apply effective protective mechanisms to secure sensitive internal and external information.Aligning business information security requirements to the business and IT goals thereby supporting an effective security posture.Establish resilience and a highly available network infrastructure environment to address regulatory and business requirements.Consolidate business technology platforms and create plans for each platform.Track, analyse and monitor technology performance metrics.Establish technology standards and communicate technical information to the organisation.Maintain asset register.Maintain IT risk & issue register.Create and implement the organization’s IT policy and best practice standard operation processes and manuals.Performing routine system audits.Running routine system operations reports and sharing them with management.Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance. https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzQyMjYyMzgwP3NvdXJjZT1ndW10cmVl&jid=1495753&xid=1742262380

Johannesburg CBD

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Role Purpose Define the framework and operating principles for application solutions according to industry best practice, to manage the application architecture within the enterprise architecture of the business. Responsibilities and work outputs Internal Process Define the required technology to support the businesss agreed IT Strategy, Philosophy and Enterprise Architecture.Lead system design activities and code development processes as a subject matter expert, to ensure applications solutions exhibit performance, security, scalability, maintainability, appropriate reusability and reliability upon deployment.Translate business requirements into documented application architecture requirements, for application.Proactively mentor peers regarding system knowledge and development technologies and processes, to ensure knowledge transfer and the maintenance of standards.Monitor system performance, relevance and usage and define and maintain key metrics to ensure quality and performance of systems and delivery.Work within the Enterprise Architecture to integrate and propose viable solutions to business.Perform code reviews to ensure compliance with coding standards and best practices.Accountable for technical design and detailed technical specifications, as well as unit testing and support documentation within the relevant business area.Work closely with project teams, vendors and third-party technical contacts regarding technical design, or resolving technical issues, to deliver on the Application Architecture.Accountable for composition of detailed technical specifications, unit testing, and support documentation.Accountable for application development technical processes, from design to application.Define, document and maintain Application Architecture standards within the relevant business area.Collaborate with functional and technical leads from various teams to ensure an integrated and aligned solution and technology approach.Provide process improvement recommendations to the software design/development team, to achieve best practices and high performance.Provide accurate estimates of required effort for design and development, to assist in capacity management. Client Provide authoritative, expertise and advice to clients and stakeholders.Build and maintain relationships with clients and internal and external stakeholders.Contribute to the process of negotiating objective and realistic service level agreements, monitor appropriateness and recommend adjustments.Define service practices which builds rewarding relationships, encourages innovation and allows others to provide exceptional client service.Deliver on ... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTYyOTM3NTQ4P3NvdXJjZT1ndW10cmVl&jid=1501506&xid=3162937548

Johannesburg CBD

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Were looking for an Insurance Sales Team Leader to join our professional team of insurance sales consultants in Sunninghill, Johannesburg. The objective of this role is to provide guidance and support to the team with regards to setting up, measuring and meeting performance targets. We are aiming for speed, efficiency, increase in sales and quality service delivery that makes a positive impact on our customers in a collaborative, supportive environment that drives a people-first culture. Roles & responsibilities Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets are metAbility to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiencyProviding motivation, coaching and feedback to team members to enable them to improve their performanceProvide inputs on process and system to the teamManage teams and ensure customer satisfaction, Transaction/Call Monitoring, quality and ensuring that productivity targets are metMotivate team members and control attritionComplaint and escalation managementProvide coaching and feedback to team members to enable them to improve their performance.Assist new hires such that they are productive on the floor in the shortest possible time frameClient Interaction, where required – Daily/Weekly/MonthlyProductivity Improvement and Employee engagementEnsure compliance with internal policies and procedures, external regulations and information security standardsManagement reporting and oversightMaintain process metrics and reporting on a daily, weekly, monthly and quarterly basisEnsuring accuracy of performance reports and compliance to internal control requirementsAssesses developmental needs and collaborates with others to identify and implement action plans that support the development of high performing teamsEstablish an environment and work style that promotes the concept of teamwork and professional developmentCreate a positive work environment by acknowledging team contributions, soliciting input, and offering personal assistance, when neededAccountable for maintaining compliance with Human Resource policies and procedures and implements them at the employee level Minimum Requirements MatricAt least 2 years experience in a leadership role, in contact centre salesMust be technologically savvyCertificate in supervisory management, ideal but not essentialWillingness to work Saturdays and overtime, as requiredUnderstanding of IR and HR policiesAbility to handle escalations and take ownership Working Hours https://www.ditto.jobs/job/gumtree/1795546671?source=gumtree

Johannesburg CBD

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"security managers jobs" in Johannesburg

security managers jobs in Johannesburg (853 results)

Results for security managers jobs in All Categories in Johannesburg