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OPERATIONAL MANAGEMENTEnsure store sales objectives are metMaximise incomes streams for the store (Add-ons, GP etc.)Stores PerformanceEnsure effective implementation of merchandising standardsEnsure effective implementation of marketing initiativesAttraction and retention of customer base INVENTORY MANAGEMENTFunctional areaJob CompetenciesEnsure store sales objectives are metMaximise incomes streams for the store (Add-ons, GP etc.)Stores Performance CUSTOMER SERVICEEnsure Customer Expectations are exceededReview Mystery shopper reportsEnsure immediate acknowledgement and timeous finalisation of product and retail / buy shop related complaintsReinforce a culture of service minded staff to ensure Customer satisfaction PEOPLE MANAGEMENTFacilitate the training and development of employees to ensure correct competencySuccession PlanningEnsure consistent, effective performance managementManage and enhance employee relations and satisfaction ADMINISTRATIONEnsure implementation and adherence to all relevant Company Policies, Procedures, System Requirements, Standing instructionsCash-ups’Safe checksAlarm ChecksAdmin Files
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NDA2OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1779274&xid=1109_184068
4h
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We are interested in hiring
qualified female sales Assistants with experience in sales to work for our
store in Johannesburg North
Applicants must email or WhatsApp
their CV to 0764010567
WE-Nuts
10h
2
We are interested in hiring
qualified female sales Assistants to work for our store in Johannesburg North
Applicants must email or WhatsApp
their CV to 0764010567
WE-Nuts
10h
Extended Warranty Sales ConsultantsJob type: SalesPeriod: Permanent positionRequirements:Must have matric and South African IDExcellent sales and customer services will be beneficialWork retail hours and weekendsMust be fluent in EnglishSalary: Performance allowance and Commission basedClient base providedWalk - in customersYou may email your CV to malcolm@ssure.co.zaYou will be shortlisted and contacted for an interview.
10h
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We are an exciting and rapidly growing retail company with stores in Melrose Arch, Morning Glen, Greenstone just to mention a few. We are looking to hire confident, energetic and hungry for success female sales assistants to work in our retails space on a high commission structure. We have uniquely exciting products that are relatively easy to sell that keep our clients coming back for more. If you think you have what it takes please send me a copy of your updated CV to alex.zimbizi@gmail.com or whatsapp 083 923 8312 asap. You need to be residing within the Johannesburg, Randburg, Fourways, Sandton Rivonia sort of areas
13h
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My client is seeking to employ an experienced Supervisor for their retail store based in the East Rand area. The ideal candidate must possess high energy levels, provide exceptional customer service delivery, meet, and exceed sales objective and be passionate about the retail industry.
* Provide support and assist the Store Manager in all key result areas
* To develop oneself and the team through training, knowledge and having a full understanding of key result areas with the goal of advancing
* In the absence of the Store Manager, to be responsible for all operations of the store
* To ensure compliance in all areas of operational activity and drive sales and profitability through the performance and development of all staff in the store, whilst managing within agreed budgets
* To continually raise the standard of customer service delivery in the store
* Reduce the occurrence of stock loss in the store whilst maximising on sales
* Matric
* Minimum of 1 year Retail Management experience required
* Computer literacy
* Matric
* Minimum of 1 year Retail Management experience required
* Computer literacy
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1NTEyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243130&xid=1555_55512
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vivo is looking for a Service Operations Manager with 5-9 years experience in telecoms
* Th 3rd Party Repair center (incl network operator’s repair center and authorized repair center ) development & Official service center construction & Service Image management
* Monthly operation performance and Goal formulation and operation result management
* Relationship maintenance and management both 3rd party repair center and vivo
* Abnormal escalation Complaints Cases dealing
* Co-ordinate with distributer and retailer and company internal dept and HQ
* Relationship maintenance both vivo authorized repair center and vivo
* Service image promotion and service info promotion
* Call center supporting
* Team skills improvement
* Be subject to superior arrangement
* MS office skills :Above average
* Team management and Training skills
* Mobile phone after-sales industry
* Creative thinking and unique perspective
* Benfen and Better Attitude & Better Moral Quality
* MS office skills :Above average
* Team management and Training skills
* Mobile phone after-sales industry
* Creative thinking and unique perspective
* Benfen and Better Attitude & Better Moral Quality
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU0OTA2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1242851&xid=1555_54906
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Responsibilities: Exceed customer expectations by practicing customer selling techniques.Adhere to stock loss controls in storeEnsure individual targets are met consistentlyAbility to maximise and drive sales by identifying opportunities to increase turnover.Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.Create an inspiring environment. Have fun. Behavioural requirement: Honesty in dealing with cash and financesBuilding and maintaining relationshipsInnovation and change managementThinking adaptabilityTaking ownership Minimum requirements: Six months of retail experienceMatric or equivalentClear criminal recordMicrosoft – Computer ProficiencyAbility to communicate effectively.Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)Please note: The Cape Union Mart Group is committed to transformation. Appointments and promotions will be made based on candidates who best meet the requirements for the position. Candidates that enhance the diversity of the team will be given preference, in line with our Employment Equity plan.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE2NTY4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1242733&xid=1320_16568
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Sales Representative (FMCG) (JB1643) Industria West; JohannesburgR15 000 18 000 CTC per month+ monthly commissionDuration: PermanentOverviewFMCG (perishables) entity requires an experienced Sales Rep to join their growing organization.You will be responsible for managing merchandisers within the retail sector; ensure that relationships with stores are maintained and build on new opportunities.Minimum Requirements: Completed Grade 12Completed tertiary qualification relating to business; sales, marketing or retail would be advantageous3 + years sales experience within an FMCG environmentValid drivers licenseDuties and Responsibilities: Ensure a good working relationship with all internal and external stakeholdersEnsure that you and the merchandisers follow the call cycleCalculate rate of sale and negotiate orders with buyersMonitor and communicate pricing to key accountsNegotiate promotional activity and implement promo plansEnsure shelf health is maintained by effective management of stock levels, expiry dates and in store returnsEnsure that customer records are updated and maintainedEnsure that the merchandiser attendance register is up to dateEnsure that all reports are completed on time (returns record, price surveys, company equipment and assets etc)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzczOTg3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188339&xid=1109_73987
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OPERATIONAL MANAGEMENTEnsure store sales objectives are metMaximise incomes streams for the store (Add-ons, GP etc.)Stores PerformanceEnsure effective implementation of merchandising standardsEnsure effective implementation of marketing initiativesAttraction and retention of customer base INVENTORY MANAGEMENTFunctional areaJob CompetenciesEnsure store sales objectives are metMaximise incomes streams for the store (Add-ons, GP etc.)Stores Performance CUSTOMER SERVICEEnsure Customer Expectations are exceededReview Mystery shopper reportsEnsure immediate acknowledgement and timeous finalisation of product and retail / buy shop related complaintsReinforce a culture of service minded staff to ensure Customer satisfaction PEOPLE MANAGEMENTFacilitate the training and development of employees to ensure correct competencySuccession PlanningEnsure consistent, effective performance managementManage and enhance employee relations and satisfaction ADMINISTRATIONEnsure implementation and adherence to all relevant Company Policies, Procedures, System Requirements, Standing instructionsCash-ups’Safe checksAlarm ChecksAdmin Files
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NDA1MF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1779214&xid=1109_184050
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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Johannesburg, Gauteng Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202371 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves th...Job Reference #: 202371
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This business is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single employee makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason, we choose our employees very carefully – they are the strength and the future of this company.
KEY OUTPUTS
Creative planning and designing of itinerariesManaging the reservations process for bookings in a manner which ensures guest budget is achievedHandling of bookings from quote to finalising, invoicing and travel documentsConsistent and clear communication with agents, sales teams, preferred supplier partners and colleaguesEmergency duty will be on a rotational basis as per the DMC Emergency BOPWorking hours early and late shift on a weekly rotational basisCalm and professional manner of servicing agents and guestsProactive selling of our products and services ensuring the best possible safari for the guestsAn independent, curious and “can do it” natureUpholding the values of the company... Care of the people, Care of land and Care of the wildlife
KNOWLEDGE REQUIRED
A passion for delivering service excellenceAn in-depth knowledge of Tourplan advantageousA good knowledge of South Africa, Southern and East Africa preferableA willingness and aptitude to learn
KEY SKILLS REQUIRED
Good understanding of terms and conditions, product knowledge, third party and company Product destinationsUnderstanding of travel industry channelsExcellent computer skills including:Tourplan advantageousESS is essentialMS Office applications such as Word, Excel, PowerPoint and OutlookWETUUnderstanding of quantitative and qualitative data analysis and being able to make decisions based on these analysesUnderstanding and knowledge of the different markets in which the company operates inRelevant understanding of Business to create and formulate a strategy and make commercial decisionsSales process and methodologiesProblem-solving skillsExperiential Creativity (Crafting Experiences)Guest / Client Delight
PERSONAL CHARACTERISTICS
Good interpersonal skillsSense of urgencyPassionate about guest delightDiligence and self-motivation to meet deadlines and keep on top of your jobWillingness / ability to share information and teach and inspire others
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDUzNjA4Mjc2P3NvdXJjZT1ndW10cmVl&jid=1503266&xid=3053608276
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JOB DESCRIPTION
The purpose of the Key Account Manager – Power Tools, is to help develop sales opportunities with key account customers. The KAM’s authority include:
Develops new business segments and new customersDecides on customer and market processing strategyNegotiates terms and contracts with the major customers
Duties may include but are not limited to:
Responsible for the turnover and profit of the assigned accountsResponsible for the customer P & LNegotiation of terms and contracts with the major customersSales and listing, such as innovations and promotionsNegotiation on local, customer-specific advertising activities, promos etc.Implementation of trade fairs and support catalogue creationTasks in the field of logistics and finance (credits, open receivables, etc.)Information flow (internal – Retail Marketing Managers, Business Units, logistics and external service, external - customers etc.)Control of relevant KPIs and compliance with budgetsTransfer of local requirements and questions to Country Business Director (CBD)Responsibility for customer and market processing strategyDevelopment of new business segments and customersPlanning of turnover, profit and quantity as well as commenting to CBDStrong coordination with all other business unit KAM’s for respective customersDeveloping customers online sales activities, potential of developing online pure players as wellOrganizing product sales trainings to customers
Experience Required
5 years+ Work experience in sales in a similar role and sectorSolid track record in having managed large customer accounts successfullyStrong strategic and analytical skillsFully competent on MS Office packagesAbility to communicate on all levels, fluent in English speak / read & write and Afrikaans speak / read & write
Personal Characteristics
Willingness to learn and broaden knowledge and keep up with the industry requirementsCustomer service centric mind-setEntrepreneurial thinking, ability to work self-directedTeam player but independent where requiredAbility to work under minimal supervision & high pressureEnjoys working with data i.e., analysisDeadline, target & process drivenCourageous and able to challenge status quoGood presenter and communicatorAttention to details and analyticsWillingness to travel regularly away from homeGood command of the Afrikaans language
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTkwMDA1MDk4P3NvdXJjZT1ndW10cmVl&jid=1323901&xid=2590005098
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Key Account ManagerMarket-related Salary plus commission structureJohannesburg, GautengRequirements4-5 years key account management experience in retail industry working with sports electronics (non-negotiable)Has strong products knowledge in the retail industry & strong relationships with chain storesCan help business develop new range or expand the existing products rangeAble to multitask, prioritize & manage time efficientlyEncouraging to team & stuffSelf- motivated & self - directedAble to work under pressure to reach monthly targetsExcellent interpersonal relationship skillsStrong negotiation skills with ability to follow - through on commitments and orders from customersEager to expand company with new sales & customersBasic computer skills and experience with the Microsoft Office Suite with emphasis on superior Excel and PowerPoint skillsAble to analyse data and sales statistics & translate results into better solutionsExcellent verbal and written communication skills, must be a listener, a presenter & a people-personAbility to multitask and manage more than one customer accountProven results of delivering customer solutions and the meeting of sales goals Duties & Responsibilities:Reach a monthly sales target that is set out by the companyMaintain and improve the allocated business relationships to grow the sales revenue for these accountsResolving key client issues and complaintsSource new customers for the business by means of meetings, visits, cold calling, referrals etc.Manage new accounts ensuring consistent sales growth according to set targetsDevelop a trusted advisor relationship with customersBuild full knowledge of all products sold so they can be sold effectively based on features and benefitsMonthly forecast of orders & track key account metrics, example stock levels, sales figures achievedCommunicate clearly the progress of monthly/quarterly initiatives to internal and external departmentsArrange monthly promotions of company products with customers. This includes all tasks required ensure that the promotion is a successProduct research and presentation preparationListing new products with customersMaintain high customer satisfaction ratingsComplete contact reports for all meetings held Please consider your application unsuccessful if you are not contacted within two weeks.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3ODIzM19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1778421&xid=1108_178233
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Department: Retail Sales
Reporting To: Head of Retail Sales and Distribution
Location: Durban Central, KZN
JOB PURPOSE
Responsible for developing and managing business operations to increase sales, profitability, market share, customer and employee satisfaction by directing, coordinating and monitoring all sales, branch operations and personnel development activities.
FORMAL QUALIFICATION REQUIRED
Business Degree and FAIS Compliant. RE qualifiedPassed RE1 and Registered as a K1, an advantage
WORKING REQUIREMENTS AND KNOWLEDGE
6 to 12 years’ experience in Sales of Insurance products2 to 5 years’ experience in managing and motivating a Sales team
KEY RESPONSIBILITES
Formulate Sales strategies and roll-out campaigns across the regionDrive the Sales of all Insurance productsEnsure maximum penetration of Insurance products across all channels and clientsBuild strong relationships with key stakeholders in the Group and externallyParticipate in relevant Provincial events and deliver best practicesAnalyse data on competitors, pricing, trends and identify gapsCompile up-to-date Sales Reports on the ProvinceLead, motivate and manage a team to achieve and exceed sales targetsFoster a great team environment. Manage all HR, Recruitment and Performance aspectsEnsure that Compliance and regulatory aspects are adhered to
BEHAVIOURAL COMPETENCIES, SKILLS & ATTRIBUTES
Customer Focus, Customer ServiceVerbal Communication, Informing OthersProcess Improvement, Problem SolvingPeople Skills, Teamwork, People ManagementManaging Processes, Emphasizing Excellence
Should you wish to apply for this position, please email your latest CV and motivation to miriam@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDU2Njc0NTQ5P3NvdXJjZT1ndW10cmVl&jid=1250318&xid=3056674549
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GENERAL RESPONSIBILITIES
Consultation with customers by phone with the objective to generate sales. Provides product, promotion & price information to clarify customer requests.Maintain customer database by inputting/updating customer dataProcessing orders as per work procedureLead follow-up & creation of quotationsQuote follow-upsReceiving shipmentsAssisting with sending statementsMaintaining stock control, stock taking and the stock roomAssisting external sales & director with sales related queriesAssists with inbound and outbound logisticsOn time completion of online academy learning path
KEY RESPONSIBILITIES
Ensuring that incoming calls are answered timeously in a friendly professional mannerWritten & telephonic sales enquiries on the company’s food and calibration products as well as following up on existing quotes for all productsProcessing client orders, arranging calibrations orders with the lab and dispatch of ordersUpskilling themself on the company’s products to a level deemed competent by their managerEnsuring that the PO’s, Proof of payment, customers, other requests and repair inbox is dealt with promptly and attended to daily including statement requestsEnsuring that all items for calibration/repair are booked into the system and handed over to the relevant technical people within a 24 hour period from receiving the itemFilling in of vendor formsFiling of POD’s and order confirmation
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDczMDk5NzM3P3NvdXJjZT1ndW10cmVl&jid=1144195&xid=3073099737
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Who are we? A multifaceted destination offering a truly remarkable space that serves as a vibrant hub for leading retail brands, social interaction, and exciting events.
Who are we looking for? A hospitality manager with strong leadership and sales abilities who has a keen awareness of current trends in the food and beverage industry.
What will you do?
The primary roles of the Hospitality manager are being responsible for organising and overseeing the daily operations within the retail environment. The Hospitality manager will also be required to drive sales of the eventing spaces as well as promote the eventing spaces through various channels (Events companies/Agencies/Event space platforms)
What do you need?
BSc/BA in hospitality management (preferable)5 years previous work experienceHospitality & Service training experienceSales experience and track recordCompetency with Microsoft programs (Excel and PowerPoint)Business Negotiation, closing, relationship building and Presentation SkillProven track recordExcellent organisational skillsOutstanding communication skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTA0NTc1NzY3P3NvdXJjZT1ndW10cmVl&jid=1736979&xid=1504575767
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Store Operations Manager - Floor required for a reputable Retail company based in Gauteng
Requirements :
Retail industry experience essential (Management level)Degree/Diploma in Retail advantageousGrow market share through interaction with customers, community, suppliers and trading partners;Ensure that daily sales budget is monitored very closely and achievedAttend to customer queries and resolve them as promptly as possibleLead by example and Motivate staff dailyComply with all systems and proceduresAssist in the performing of stock take preparations
Should you wish to apply please email your CV through to Kerry O’Hagan at Kerry@profilepersonnel.co.za
Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjQxNjU1NjY3P3NvdXJjZT1ndW10cmVl&jid=1574149&xid=2241655667
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Store General Manager required for a reputable Retail company based in Gauteng
Requirements :
Stores Performance & MeasurementAchievement of agreed Gross Profit % Budget;Stock Management & Buying ControlsEnsure that the store is well merchandised and according to rate of sale and that top 250 lines are in stock at all times & ticketedBuild supplier relationship through interaction and dealings.Daily Budgeting, Sales, Reports, and TargetsDaily floor walks and Actioning- set targets daily, weekly and monthly. Follow up daily and increase store standardsEnsure that losses of all kinds are under control. (Minimize damages, expired stock etc)Attend to customer queries and resolve them as promptly as possibleEnsure that the store adheres to all safety and health laws. (Occupational Health and Safety Act.)Ensure that all staff understands what is expected from themEnsure that all Cash safety procedures are followed daily e.g. Cash pick-ups, Cash Drops, Cash Pay-outs and Cash Collections
Should you wish to apply please email your CV through to Kerry O’Hagan at Kerry@profilepersonnel.co.za
Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTUzODYxMzE5P3NvdXJjZT1ndW10cmVl&jid=1574150&xid=2953861319
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Main Purpose of Job
Manage customer support and service and assume overall responsilbity for the success of the branch, including budgets and revenue targets as assigned.
Responsibilities:
Management of all the DAF retail branch activities ( inventory, parts sales, workshop and customer satisfaction)Develop and maintain customer relationships.Report on non-compliances and implement remedial actions.Implementation of policies and procedures.Jointly develop and train branch staff for future growth.Ensure profitability with monthly targets are achieved.Compile monthly branch reports and forecasts.Ensure compliance to strategic plans.Financial targets are achievedAchievement of regional sales targetsImplementation of effective control measuresCompliance to minimum CSI targets set for divisions on sales, workshop and parts.Health, Safety, Environment and Quality targets are achieved and enforced.
Key Competencies/Skills
Good leadership to drive a team towards achieving set targets.Good interpersonal skillsMust be competent to lead a diverse team of technical and sales staff.Staff motivation.Team development.Innovation in organisation, business and opportunity developmentCustomer-focused service orientated individual with a solid trucking background.Must have knowledge of DAF systems.Communication – Ability to work with people at different levels within the organization.Problem solving – Ability to solve problems independently.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85NjAwMTU1MTY/c291cmNlPWd1bXRyZWU=&jid=1319517&xid=960015516
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