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Sales Coordinator / Project Coordinator - Jet Park

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This is a pivotal role within the department and requires a mature, highly organised individual who can manage multiple priorities with confidence and precision. The Project coordinator coordinates workflow, enables collaboration across departments, and ultimately assumes full accountability for service delivery and client satisfaction reflecting a culture where ownership and responsibility are paramount.Key Outputs and Responsibilities 1. Supplier Management Build and maintain strong relationships with suppliers to secure competitive pricing and reliable availabilityDemonstrate practical understanding of supplier networks and procurement optionsEnsure adequate stock levels of critical spare parts to prevent service delays and maximize repair efficiency2. Customer Service Existing Clients Receive, log, and manage service calls with professionalism and clarityPrepare accurate and commercially sound quotations, balancing labour and spare costsProactively follow up on quotations to secure approvals and close salesProvide regular and transparent updates to customers regarding job status, delays, and completion timelinesConduct courtesy follow-ups to gather feedback, assess equipment condition, and identify future service requirementsEngage confidently with corporate clients, navigating procurement systems and adding value through professional, face-to-face interaction where required3. Internal Collaboration Accounts Department Track supplier invoices and accurately link them to corresponding job cardsEnsure job cards are updated, completed, and compliant with proceduresConvert job cards into sales orders, including accurate costing and consultant approvalsMaintain internal tracking reports to ensure alignment between departmentsCompile and deliver monthly sales and service reports to management4. Business Development New Customers Identify and re-engage lapsed customers with tailored service solutionsMonitor sales histories and warranty periods to proactively offer servicing and maintenanceIdentify, approach, and visit potential large-scale customers to expand client base5. Technical Department Administration Allocate and prioritize technician jobs to ensure punctuality, efficiency, and service excellenceImplement systems to ensure technicians are equipped with the correct tools and spare partsMonitor job progress and follow up on completion to drive accountabilityMaintain ongoing reporting on job card status, technician hours, and departmental targetsAssume ultimate responsibility for job quality, turnaround times, and overall client satisfactionhttps://www.jobplacements.com/Jobs/S/Sales-Coordinator-Project-Coordinator-Jet-Park-Bok-1256272-Job-Search-2-3-2026-10-04-40-AM.asp?sid=gumtree