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Criminal Record Check Services:
Results delivered by SAPS within 7 days to 2–8 weeks.
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Quick results in as little as 4-48 hours.
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Note that we provide three distinct services within specific timeframes.
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Support for the procedure of expunging criminal records.
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Receive the final result.
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Contact Numbers:
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Email Addresses:
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11d
3
Is Your Spouse Having An Affair Whatsapp Us Now On 0780071412 Same Cellphone # 0824121149 Since 1994
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SSICONSULTANTS EST.1995 STRATEGIC IN-DEPTH INVESTIGATIONS NATIONAL #0875503007ALL HOURS WHATSAPP 0780071412EMAIL CBREEDT111@SSI-CONSULTANTS.CO.ZA OUR VODACOM CELLPHONE NUMBER 0824121149 HAS REMAINED THE SAME SINCE 1994WE ARE REGISTERED PRIVATE INVESTIGATORS WITH PSIRA #3042599 THE SECURITY REGULATORY AUTHORITY ATTACHED FIND A PHOTO OF ONE OF OUR DOMESTIC CHEATING SPOUSE BILLBOARDS BACK IN 1997 25 YEARS AGO SAPI NO1 CHEATERS INVESTIGATORS SSICONSULTANTS EST.1995 HAS THE ABILITY TO MOBILIZE A TEAM OF BESPOKE PRIVATE INVESTIGATORS AT A VERY SHORT NOTICE. NATIONALLY AND INTERNATIONALLY. OUR ENTIRE TEAM IS MADE OF FORMER COMMERCIAL BRANCH DETECTIVES. EX MILITARY INTELLIGENCE COVERT SURVEILLANCE OPERATIVES. CRIMINAL LAWYERS INCORPORATED 24HOUR BAIL APPLICATIONS. CORPORATE FORENSIC FRAUD INVESTIGATORS SA. A UNIQUE SELECTION OF PRIVATE INVESTIGATORS AND TOP SPECIALISTS DETECTIVES. CRIME INTELLIGENCE OFFICERS. WE CONDUCT OURSELVES AND SPECIALIZE IN THE FOLLOWING INVESTIGATIONS DEBT RECOVERY OF INDIVIDUALS AND COMPANIES TRACE AND LOCATE OF INDIVIDUALS MURDER AND ARMED ROBBERY INVESTIGATORS HIGHJACKING OF CARGO IN TRANSIT INVESTIGATORS FRAUD THEFT AND CORRUPTION INVESTIGATORS IN THE WORKPLACE MISSING PERSONS KIDNAPPINGS AND ABDUCTION CASES 24/7EXTORTION BLACKMAIL AND INTIMIDATION INVESTIGATORS EXTORTION AND BLACKMAIL OF BUSINESSMEN INVESTIGATIONSSEXTORTION CASES EXTORTION OF MONIES FACEBOOK AND WHATSAPP ROMANCE SCAMS INVESTIGATIONS INDECENT ACTS ON MINOR CHILDREN INVESTIGATING PEDOPHILES SOCIAL MEDIA SCAMSTERS AND FRAUDSTERS INVESTIGATORS FINANCIAL BACKGROUND INVESTIGATIONS IDENTIFYING ASSETS MOVABLE AND IMMOVABLE PROPERTY BANKING ACCOUNTS POLICIES INVESTMENTS ETC.CORPORATE FORENSIC FRAUD INVESTIGATORS INDUSTRIAL ESPIONAGE AND INFILTRATIONS INTELLIGENCE GATHERING OPERATIONS ALL OTHER FORMS OF INVESTIGATIONS UNDERTAKEN
1mo
1
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A well-established organization in Johannesburg South is seeking a Credit Control Manager to join their team. Salary will be discussed in interview.
*PLEASE NOTE: *
*Should you apply for this vacancy and your skills and experience DO NOT match the inherent REQUIREMENTS of this position, YOUR APPLICATION WILL BE IMMEDIATELY DELETED. Please ensure that you READ and understand this advertised position BEFORE sending your CV to us, or otherwise you will just be wasting YOUR time and ours*
*Disclaimer:*
*Please note that only short listed candidates will be contacted. Therefore, if you have not received any correspondence within two weeks of your application, you have been unsuccessful*
* Ensuring that the Credit Policy for the company is relevant, in line with Best Practice and fully implemented;
* Working with the Group Credit Manager to ensure that ALL necessary Standard Operating Processes (SOPS) within Receivables, are up-to date and in line with Best Practice;
* Successfully manage the company Credit Control team, ensuring implementation of all SOPS;
* To drive Customer satisfaction by Leading Service Excellence to both Internal and External customers;
* Implement a high level of credit assessment, providing sound decision making when approving credit limits and terms – whilst ensuring all such approvals comply with the company Limits of Authority;
* Ensure that ALL necessary administrative functions are completed on time and accurately;
* To negotiate payment settlements that include proper legally binding documentation;
* To work closely with the Group Credit Manager and Attorney’s relating to debtors where legal action has become necessary, preparing the correct documentation for the attorneys. The key objective is to recover capital, legal costs and interest from these default debtors;
* To evaluate and report monthly on the Receivable results, with a pro-active approach to all problems, developing and driving plans that will resolve and improve results and then providing guidance, where applicable, training and then consistent followup, to ensure success;
* To personally manage the company major debtor accounts, ensuring that at all times their statement of accounts and risk assessment are accurate and if concerned, meet with these debtors to obtain a clear understanding of their problem, providing as much support as possible and where necessary implement actions/security, attempting at all times to retain good relationships whilst protecting the company; With the support of the Group Credit and General Manager, present your departments work and results at a Quarterly review meeting, to the Group Managing, and Financial Directors;
* Have a minimum of 5 years’ experience Managing a team of Controllers
* Must have a Credit Management Level 4 Diploma or above
* Must have a Matric Certificate with Math & Accounting as a subject
* Be computer literate in MS Office
* Excellent communication & confli
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzEwNzMzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1141004&xid=1555_10733
2y
1
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We offer the following services, Family law, wills and Estates, Debt collecting, Wills and Estate management Civil litigation.
1mo
1
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Need a Virtual Assistant?We provide professional virtual services to any company.Contact/Whatsapp 066 156 3266
1mo
1
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We assist in administration of deceased estates.Contact / Whatsapp 066 156 3266
1mo
1
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Hyundai H1 minibus available for hire & R2300 daily rental
*Our transport is reliable,safe & comfortable. *over 3 years experience of transporting international and local guest.*Can be hired for any legal purpose only e.g..airport transfers, Family trips,business trips, Road trips, Safaris, weddings,music & sports events, school trips, and others.No self drive, we have our own professional drivers.
FOR QUOTES. Whatsapp /call 067 213 2427.
2mo
4
R 47
NEGOTIABLE
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whatshapp or call chingy for more infor and location of tyres and rims : 0672362825delivery and courier availableGOOD QUALITY TYRES. We specialize in all kinds of car and bakkie tyres of 80%to90%thread life run-flat and non Runflat tyres, bakkie tyres performance tyres and all sizes of commercial tyres..mag&steel rims at a good price. We have brands like Pirelli, Goodyear, BFGoodrich,Continentals, Bridgestone, Michelin and many more .......fitting and balancing is freeOur prices are very friendly and affordable.We offer free fitting and wheel balancing.Be rest assured to receive the best services possible. Delivery/Courier can be arrange for extra cost depending on your location.whatshapp or call chingy for more infor on 0672362825The above tyres have been previously used but remain in good condition with sufficient tread remaining ( 80% tread) to comply with the seller’s local legal requirements for on-road use. whatshapp or call chingy for more infor and location on 0672362825We are selling quality used and brand-new tyres at affordable prices, with fitting and balancing included. Our tyre has about 75 to 90% percent life tread left . We also do alignment, brake pads and suspension. We have good brands such as bf Goodrich, Continental, Bridgestone, etc for more details185/70/14 195/40/17 195/45/16 195/45/15 195/45/16 195/50/15 195/50/16 195/55/15 195/55/16 195/60/13 195/60/14 195/60/15 195/65/14 195/65/15 195/65/16 195/70/14 195/70/15 195/75/16 195/80/15 205/55/16whatshapp or call chingy for more infor on 0672362825
4mo
3
R 10
NEGOTIABLE
SavedSave
whatshapp or call chingy for more infor and location of tyres and rims : 0672362825delivery and courier availableGOOD QUALITY TYRES. We specialize in all kinds of car and bakkie tyres of 80%to90%thread life run-flat and non Runflat tyres, bakkie tyres performance tyres and all sizes of commercial tyres..mag&steel rims at a good price. We have brands like Pirelli, Goodyear, BFGoodrich,Continentals, Bridgestone, Michelin and many more .......fitting and balancing is freeOur prices are very friendly and affordable.We offer free fitting and wheel balancing.Be rest assured to receive the best services possible. Delivery/Courier can be arrange for extra cost depending on your location.whatshapp or call chingy for more infor on 0672362825The above tyres have been previously used but remain in good condition with sufficient tread remaining ( 80% tread) to comply with the seller’s local legal requirements for on-road use. whatshapp or call chingy for more infor and location on 0672362825We are selling quality used and brand-new tyres at affordable prices, with fitting and balancing included. Our tyre has about 75 to 90% percent life tread left . We also do alignment, brake pads and suspension. We have good brands such as bf Goodrich, Continental, Bridgestone, etc for more details185/70/14 195/40/17 195/45/16 195/45/15 195/45/16 195/50/15 195/50/16 195/55/15 195/55/16 195/60/13 195/60/14 195/60/15 195/65/14 195/65/15 195/65/16 195/70/14 195/70/15 195/75/16 195/80/15 205/55/16whatshapp or call chingy for more infor on 0672362825
4mo
Ads in other locations
25
R 77,148
SavedSave
Immaculate office space measuring approximately 857.2sqm at R90/sqm per month excluding VAT and utilities. The space has an open plan floor layout with partitioned/individual offices available as well as boardrooms. The offices components comprise of carpeted flooring, surrounded by lengthy windows throughout the space. Semi-white boxed, ready for tenant specifications. The offices come built in with standard office lighting and air-conditioning. Ample amount of natural light and fast fibre connectivity. Situated near many main roads and highways, there is ample means of transportation, with public transport and Gautrain services.Disclaimer: All amounts exclude VAT and while every effort will be made to ensure that the information, including but not limited to only DEPOSIT AMOUNTS, contained within all our listings are accurate and up to date, we make no warranty, representation or undertaking whether expressed or implied, nor do we assume any legal liability, whether direct or indirect, or responsibility for the accuracy, completeness, or usefulness of any information. Prospective purchasers and tenants should make their own enquiries to verify the information contained herein. Deposits are subject to change without prior notice. Usefulness of any information. Prospective purchasers and tenants should make their own enquiries to verify the information contained herein. Deposits are subject to change without prior notice.Property Reference #: MD857.2ASRAgent Details:Mitch DunnOfficeplaceAPI HouseGround floor85 Wessel RoadRivonia
6mo
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202428
2d
15
R 4,876
SavedSave
This premium second floor office space measuring 53sqm is available to Let immediately. Situated close to Eastgate Shopping Centre, facing Albertina Sisulu Road and in close proximity to the highway.Rate: R92 per sqm excluding utilities.Up to 3 year leases.*Affordable parking - updated rates: Basement: R395/per bay. Open/Covered: R290/per bay.*Storage (as per availability).*Generator and water back-up.*Plans of office space available on request.*Braai facilities.*Owner managed.*Secure and well maintained with 24/7 security alarm and linked-up armed response.Extras:*Air conditioning and fumigating services for tenants own account. All utilities eg. Water, electricity and sewer for tenants own account.Disclaimer: All amounts exclude VAT and while every effort will be made to ensure that the information, including but not limited to only DEPOSIT AMOUNTS, contained within all our listings are accurate and up to date, we make no warranty, representation or undertaking whether expressed or implied, nor do we assume any legal liability, whether direct or indirect, or responsibility for the accuracy, completeness, or usefulness of any information. Prospective purchasers and tenants should make their own enquiries to verify the information contained herein. Deposits are subject to change without prior notice.Property Reference #: AF53VDGAgent Details:Adele FergusonOfficeplaceAPI HouseGround floor85 Wessel RoadRivonia
14h
14
R 4,508
SavedSave
This ground floor unit measuring 49sqm is available to Let immediately. Situated close to Eastgate Shopping Centre, facing Albertina Sisulu Road and with easy to the highway.Rate is R92 per sqm excluding utilities.Up to 3 year leases.*Affordable parking - updated rates: Basement: R395/per bay. Open/Covered: R290/per bay.*Storage (as per availability).*Generator and water back-up.*Plans of office space available on request.*Braai facilities.*Owner managed.*Secure and well maintained with 24/7 security alarm and linked-up armed response.Extras:*Air conditioning and fumigating services for tenants own account. All utilities e.g. Water, electricity and sewer for tenants own account.Disclaimer: All amounts exclude VAT and while every effort will be made to ensure that the information, including but not limited to only DEPOSIT AMOUNTS, contained within all our listings are accurate and up to date, we make no warranty, representation or undertaking whether expressed or implied, nor do we assume any legal liability, whether direct or indirect, or responsibility for the accuracy, completeness, or usefulness of any information. Prospective purchasers and tenants should make their own enquiries to verify the information contained herein. Deposits are subject to change without prior notice.Property Reference #: AF49VDGAgent Details:Adele FergusonOfficeplaceAPI HouseGround floor85 Wessel RoadRivonia
14h
13
R 184,932
SavedSave
Well located A-Grade office park with easy access onto William Nicol.This is a fitted unit located on the first floor. There are shared bathrooms on the floor. There is 24/7 security on the property. Tenants are able to partition off the space to suit there business needs. There is generator and water backup. Open parking is free and basement parking is R675 per bay per month. There is a tenant installation allowance available on 3 and 5 year deals. Gross rental is R198 per sqm excluding Vat, utilities and parking.The office park has the following amenities:1. Full back-up power and Ups to allow for no disruption in power. 2. Reception and concierge service.3. Events & conferencing.4. Wellness, sports facilities, golf course, gym and cricket oval.Disclaimer: All amounts exclude VAT and while every effort will be made to ensure that the information, including but not limited to only DEPOSIT AMOUNTS, contained within all our listings are accurate and up to date, we make no warranty, representation or undertaking whether expressed or implied, nor do we assume any legal liability, whether direct or indirect, or responsibility for the accuracy, completeness, or usefulness of any information. Prospective purchasers and tenants should make their own enquiries to verify the information contained herein. Deposits are subject to change without prior notice.Property Reference #: MR934CMPAgent Details:Marques RutterOfficeplaceAPI HouseGround floor85 Wessel RoadRivonia
6mo
25
R 13,000
SavedSave
A-Grade office building consisting of offices in Ferndale. The property already houses many call centres and has the capacity for more. The building and its gardens are well maintained. TI is given for a two or more year lease equivalent to one months rent. Utility costs are separate as tenant will connect with the service provider. Basement parking at R450 excluding Vat.The property is situated off Republic Road, located near amenities such Randburg Square and public transport routes.Disclaimer: All amounts exclude VAT and while every effort will be made to ensure that the information, including but not limited to only DEPOSIT AMOUNTS, contained within all our listings are accurate and up to date, we make no warranty, representation or undertaking whether expressed or implied, nor do we assume any legal liability, whether direct or indirect, or responsibility for the accuracy, completeness, or usefulness of any information. Prospective purchasers and tenants should make their own enquiries to verify the information contained herein. Deposits are subject to change without prior notice.Property Reference #: SD200FRAgent Details:Sihle DambuzaOfficeplaceAPI HouseGround floor85 Wessel RoadRivonia
6mo
23
R 85,320
SavedSave
A prime workshop/warehouse space measuring 711sqm is available to Let immediately. This space has the size and height for all businesses that need to be in a lower LSM dense node with high visibility and signage opportunity. Would be suitable for a butchery, auto service centre, gym, grocery store and hardware store etc. Electricity and water are metered therefore, charged in arrears.Malanshof Shopping Centre is wedged in-between Rhema Bible Church and the Randburg License Testing Station. Located in a residential area that is middle to low LSM. The tenant selection is as follows: Ultra Liquors, a small supermarket, beauty parlour and residential apartments above.Located in close proximity to Malibongwe Drive, shops and other amenities in the area.Disclaimer: All amounts exclude VAT and while every effort will be made to ensure that the information, including but not limited to only DEPOSIT AMOUNTS, contained within all our listings are accurate and up to date, we make no warranty, representation or undertaking whether expressed or implied, nor do we assume any legal liability, whether direct or indirect, or responsibility for the accuracy, completeness, or usefulness of any information. Prospective purchasers and tenants should make their own enquiries to verify the information contained herein. Deposits are subject to change without prior notice.Property Reference #: SD711MSCAgent Details:Sihle DambuzaOfficeplaceAPI HouseGround floor85 Wessel RoadRivonia
6mo
25
R 10,904
SavedSave
This prime Network Space measuring 66,09sqm is available to Let in Rosebank. The office suite is serviced. The offices are spacious and fully carpeted with excellent natural light flowing throughout. Shared use of the boardroom facilities and common areas. Rental is R165 per sqm excluding VAT and utilities. The property is in a great location in the heart of Rosebank with easy access to Rosebank Mall and Gautrain station.Disclaimer: All amounts exclude VAT and while every effort will be made to ensure that the information, including but not limited to only DEPOSIT AMOUNTS, contained within all our listings are accurate and up to date, we make no warranty, representation or undertaking whether expressed or implied, nor do we assume any legal liability, whether direct or indirect, or responsibility for the accuracy, completeness, or usefulness of any information. Prospective purchasers and tenants should make their own enquiries to verify the information contained herein. Deposits are subject to change without prior notice.Property Reference #: CV66,09JRAgent Details:Clinton VerhoogOfficeplaceAPI HouseGround floor85 Wessel RoadRivonia
5mo
25
R 276,420
SavedSave
Old Toyota car dealership facing a busy Bram Fischer Drive with loads of signage opportunities in the heart of automotive central in Randburg, is to Let for immediate occupation.This car dealership has a ground floor showroom and office space measuring 1626m2. The area is spacious with tiled flooring and excellent natural light flowing throughout. The first floor measuring 1626m2 has a service centre workshop with a reception area and parts area. There is customer parking at the front of the building and also yard parking. Electricity and water are metered.The property is in close proximity to Peter Place, Main Road and William Nicol.Disclaimer: All amounts exclude VAT and while every effort will be made to ensure that the information, including but not limited to only DEPOSIT AMOUNTS, contained within all our listings are accurate and up to date, we make no warranty, representation or undertaking whether expressed or implied, nor do we assume any legal liability, whether direct or indirect, or responsibility for the accuracy, completeness, or usefulness of any information. Prospective purchasers and tenants should make their own enquiries to verify the information contained herein. Deposits are subject to change without prior notice.Property Reference #: SD3252RKBAgent Details:Sihle DambuzaOfficeplaceAPI HouseGround floor85 Wessel RoadRivonia
6mo
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• M...Job Reference #: 202431
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202429
2d
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