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The Section 37C, Disability and Funeral Claims specialist administrator is responsible to accurately and timeously perform all Section 37C related activities through the coordination of death, disability and funeral claims information as per agreed service levels between SALT EB and the Fund and support the trustees with the death, disability and funeral claims process whilst meeting production standards. The purpose of this role is to provide efficient administration and verification service in respect to quality assurance of risk claims that results in the improvement of client service and to minimize financial risk. Specialist Requirement : Perform all Section 37C related activities which include the complete death claim processing cycle of all death claims, all death related enquiries and complaints.Liaise with members, beneficiaries, employers and/or relevant stakeholders in a professional manner in order to obtain and clarify details regarding the claims (both verbal and written).Quality assure and review the death claim documentation in order to ensure the documentation is accurate, complete and compliant with relevant legislation.Liaise with the relevant affiliations in order to resolve issues around incorrect or incomplete documentation.Prepare investigation report detailing findings together with motivation for the distribution of the benefit for the Trustees to verify and approve at the Death Benefit Disposal Sub-Committee meeting.Prepare a report on death cases for presentation to Trustees at the Death Benefit Disposal Sub- Committee meeting on a monthly basis.Report on inflow and outflow of death claims statistics for Fund.Process payment of death once approved by Trustees within the agreed service levels.Keep abreast of all requirements in the retirement industry as set out by the FSCA and the relevant legislation.Process Section 37C claims according to the rules, policies, legislation, administration procedures and the service level agreement.Provide accurate information to clients in order to ensure that they receive appropriate service.Build and maintain relationships with internal and external stakeholders.Deliver on service level agreements agreed between internal and external stakeholders in order to ensure that expectations are managed with beneficiaries.Make recommendations to improve client service and fair treatment of clients within area of responsibility.Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.Meet production standards in terms of quantity and quality.Provide regular reports on the delivery of services against agreed service level agreements and in terms of overall customer targets. Devote the whole of yo... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMjczMjc3NDg5P3NvdXJjZT1ndW10cmVl&jid=1459236&xid=3273277489

Johannesburg CBD

Business Consultant – Property Specialist

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Business Consultant Position: Full time, Hybrid (Office based) Location: Johannesburg Please send your latest CV to Michelle - kindo.m@abcworldwide.com COMPANY PROFILE Our client is one of the largest South African FX intermediaries, and they are proud that some of the biggest names in Financial Services have chosen them as their preferred foreign exchange provider. In addition, they give their clients access to the best pricing and service available in the market. They offer expert advice coupled with fast, reliable, and secure currency transfers with preferential exchange rates, so that your money goes further. Our client is licensed by the FSCA as an authorized Financial Services Provider and authorized by the SARB to act as a Foreign Exchange Intermediary. About the role This role is for a business consultant that will focus on the Wealth industry and assist financial advisors, asset managers and other financial institutions, and their clients, to move funds in and out of South Africa. Key Responsibilities Delivery of both annual and monthly sales targets in coordination with the company´s sales strategy to ensure sustainable growth and business developmentLead and develop relationships with key clients to build long term sales opportunities and an effective distribution network of regional contacts and influences in the foreign exchange marketMaintains, influences, and develops senior level relationships with all key FX Partners and introducing advisors for business development opportunitiesDevelops and maintains a strong business pipeline for Regional Accounts and expands on activitiesResponsible for generating and closing a consistently high level of sales opportunities with clients by identifying needs, developing FX relationships, and providing appropriate FX solutions and servicesAssisting Introducing Partners and Corporate Clients from the point of inquiry to trade completion by facilitating registration, gathering KYC documentation, and managing the client to the point of trade readiness Core Competencies Adhering to good practice and ethical Principles and ValuesDemonstrates consistent usage of ethics and values; raises potential violations in othersDelivering results and Meeting Customer ExpectationsModifies approach in the face of new demands helps others (both internally and externally)Supports change initiatives, adjusting their actions appropriately when presented with additional informationDemonstrates ability to relate well to people at all levelsMakes timely decisions and accepts accountability for own actions https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDY4MzA4MTM/c291cmNlPWd1bXRyZWU=&jid=1545840&xid=246830813

Johannesburg CBD

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A global pharmaceutical company has an opportunity for a Finance Manager to join the team. Main Purpose of Job To ensure accurate financial results are prepared and presented at the end of each monthPreparing cash flow forecasts and monitoring working capital movementsCoordinating year end auditsResponsible for all tax and VAT calculations and submissionBudget preparationsOverseeing the debtors collections Key Performance Areas · Responsible for the full finance function of large trading entities and smaller property companies · Preparation of the monthly management reporting pack o Processing of all monthly journals for finalisation of monthly pack o Monthly processing of payroll journals o Ensure that all balance sheet reconciliations are produced on an accurate and timely basis and to include bank reconciliations. Debtors, creditors, and all inter-company accounts o Monitoring actual vs budget spend and analysing the variances o Review of credit card pastel processing and allocations o Responsible for system integrity checks · Review of monthly supplier reconciliations for foreign and local suppliers · Review and authorise of all local and foreign payments · Responsible for loading new products on pastel · Responsible for maintaining the chart of accounts on pastel · Debtors o Overseeing the debtors team and ensuring that collection are inline with the forecasts and debtors days are managed within the provided targets for public and tender · Company Taxes o Follow up on SARS correspondence o Reconciliation and completion and submission of VAT 201 o Completion and submission of EMP 201 o Reconciling and submission of EMP 501 o Attend to VAT and PAYE queries for all companies o Income tax calculations for all companies o Provisional tax calculations for all companies o Drafting of letters for SARS objections, audits queries, provisional taxes · Financial Audit o Collation of all supporting documents for annual financial statements o Preparation and review of annual financial statements o Manage annual financial audits for all companies and liaising with auditors · Conducting daily huddles with staff · Liaising with banks on queries where necessary · Weekly and daily analysis for debtors’ collections · Stringent and detailed cash flow management including weekly cash flow forecasts · Annual budget preparation · Implement, maintain, and improve financial controls, policies and procedures and systems where necessary. Mapping processes on sweet process. Minimum Requi... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTI1MTgzOTQ1P3NvdXJjZT1ndW10cmVl&jid=1302637&xid=2125183945

Johannesburg CBD

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A software development company is looking for an experienced Account Manager to join their team. Key deliverables• Ensure client is sufficiently enabled to maximise solution utilisation• Ensure client is satisfied with services received and drive improvements on areas where dissatisfied• Effectively partner with the rest of the services team to ensure the overall teams success• Effectively partner with the business development manager team to ensure optimization opportunities are realized• Develop and maintain excellent product knowledge to ensure the benefits and value of all products are understood, communicated and ultimately well represented in the market• Act as the main point of contact in all matters relating to client concerns and needs• Build and strengthen client relationships to achieve long-term partnerships• Maintain accurate client records, keeping track of any contract updates and renewals• Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients• Take inquiries and requests from customers and address their needs• Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs• Meet regularly with other members of the team to discuss progress and find new ways to improve business• Generate progress reports to give to clients and higher-ups within the organisation• Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly Technical knowledge, skills and abilities• Management of customer communications• Understanding of Internal Audit and Risk Management• Problem solving skills and ability to deal with potentially difficult clients• Mature individual with high level of emotional intelligence• Proven track record of meeting or exceeding quotas and receiving positive customer feedback• Proficiency with common customer success and customer relationship management software, such as Salesforce Behavioural, soft competencies and skills• On the ball• Highly accurate• Strong communicator• Sense of humour• Accountability• Detail-orientated• Driven• Financially literate• Success-orientated Education and qualifications• Matric certificate• Completed Business Degree / similar is highly preferable Details of experience• Proven work experience as an Account Manager or Key Account Manager focusing on the African Market• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation, including executive and C-level• S... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTMzOTg4MjgwP3NvdXJjZT1ndW10cmVl&jid=1184962&xid=2133988280

Johannesburg CBD

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This business is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, and have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single employee makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason, we choose individuals very carefully – they are the strength and the future of this business. KEY OUTPUTS Managing the Creditors TeamAssisting with improving financial controls and policiesMonitoring and clearing aged credit reportsMonitoring the Prepayments InboxReviewing recons and paperwork for all supplier payments – Accounts, PP and non-touring paymentsReconciliation of supplier statements to invoices received for term and non-term creditorsPreparing and processing pre-payments for term and non-term creditorsProcessing payments against vouchers on TourplanUpdating cash flow with approved payments dailyWeekly preparation of the weekly Creditors Review Report for the Product TeamPreparing the payment due report for all Touring paymentsFirst release for all Touring and non-touring payments on online bankingSending remittance advices to all parties concerned (suppliers and/or consultants)Liaising with suppliers and reservations team and all other relevant parties to resolve any queriesMonthly closing of creditors function on Tour PlanPreparing monthly bank reconsAssisting with year-end auditsProcessing Third Party Barters KNOWLEDGE REQUIRED Creditors processing and management – accurate reconciliation to supplier statementsTourplanSound accounting knowledge, i.e. General Ledger, Journals and Bank ReconciliationMS Windows, MS Office - Extensive knowledge of ExcelForeign Currency SKILLS REQUIRED Attention to detailDeterminationPatienceVery good time managementExcellent communication skillsExcellent organization skills The successful candidate must be: Deadline driven!Able to work independentlyAble to work under pressureHighly organised, flexible & be a team playerEnergetic and fun Should you wish to apply for this position, please email your latest CV and motivation to carla@abcworldwide.com https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzE0OTUzMjIyP3NvdXJjZT1ndW10cmVl&jid=1144196&xid=2714953222

Johannesburg CBD

Location Operations Head (Deputy GM) – South Afric

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POSITION SUMMARY The DGM is the overall in charge of the Call Centre Operations that support the internal and external clients on a day-to-day basis. The DGM is the first Line management. Directly responsible for 400-1000 FTE’S depending on process requirements. Responsible for ensuring the highest level of service for our clients; promoting development, growth and providing leadership that promotes and encourages teamwork. Responsible to manage all the business function in association with all Internal and External stakeholders. Meet customers’ expectations by planning and implementing call centre strategies and operations, improving systems and processes and Managing Call Centre staffs. Experience preferably in Inbound & Outbound onshoring operations. DUTIES & RESPONSIBILITIES Determines call centre operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviewsDevelops call centre systems by developing customer interaction and voice response systems, and voice networks; designing user interfaces; developing and executing user acceptance test plans; planning and controlling implementationsMaintains and improves call centre operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgradesAccomplishes call centre human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counselling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.Meets call centre financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actionsPrepares call centre performance reports by collecting, analysing, and summarizing data and trendsMaintains equipment by evaluating and installing equipment; developing preventive maintenance programs; calling for repairs; evaluating and implementing upgradesMaintains professional and technical knowledge by tracking emerging trends in call centre operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional soci... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjM1MzQyNzY3P3NvdXJjZT1ndW10cmVl&jid=1163879&xid=2635342767

Johannesburg CBD

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We are looking for an excellent Portfolio Manager Role Purpose The Agile Portfolio Manager will provide oversight to portfolio level value-driven governance for agile product deliveries across Momentum Insure. The position will play a crucial role in ensuring that all initiatives are aligned to the business strategy and meet short/long term business needs and value expectations. This person will also drive portfolio-level information delivery and provide value risk oversight by partnering with product owners, product managers and project managers to define, analyze, and report on portfolio-level initiatives and business risks, metrics, and information related to value delivery Responsibilities and work outputs Portfolio management • Ensure that the organization’s business and financial objectives and strategic goals are clearly articulated and accessible. • Investigate the feasibility of initiatives in support of business strategy and objectives • Facilitate, with the business executive team, initiative selection/approval and strategic prioritization to ensure maximum value to the business and prioritization of risk and compliance initiative. • Maintain the overall business portfolio, with timeous inclusion of initiatives being implemented in the product/agile delivery teams. • Ensure cross-product dependencies are managed • Establish and implement metrics to measure the effectiveness of initiatives in line with goals and key performance indicators • Ensuring the portfolio is meeting the stated goals and objectives and delivering on the expected return on investment • When needed, highlight initiatives that could be terminated/stopped that are no longer contributing to the overall business strategy and objectives • Creating reporting documentation to communicate progress and other portfolio metrics. • Resource Management: Collaborate with line managers to ensure the team is properly staffed with the right capacity and competencies to deliver on initiatives and when needed facilitate the (re-)allocating of resources throughout the life cycle of the portfolio. • Oversee the achievement and risk “blockers” related to product deliveries • Partner with product teams to review lean business cases, linking business benefits to investments for funding and allocation requests • Ensure agile principles and practices are applied consistently • Oversee the creation and review of key metrics, outcomes, and reporting related to key milestones and objectives • Assess and report the health of product deliveries with objectivity, accuracy, and transparency • Ensure that appropriate stakeholders are engaged in risk identification and mitigation • Predict and identify risks/opportunities from interdependencies of product deliveries • Support the iden... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzEzODMzNjQ2P3NvdXJjZT1ndW10cmVl&jid=1481595&xid=3713833646

Johannesburg CBD

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Main Responsibilities Assist communications team by providing information and content relevant for publishing in print and online media.Be responsible for OEM and company’s branding of sites (in conjunction with group comms team, CI, direction, and approval)Manage and analyse sales promotions in a tool called mailchimp (a plus)Provide all admin/purchasing for marketing eventsManage website updates and provide information for the company, its brands and the SharePoint siteManage website, social media enquiries and Research DatabasesPartner with the communications team on events, public relations, media, and internal and external communication campaignsAssist with sales reports by tracking product line sales and costs by analysing and collecting sales and new business dataMonthly regional sales reports on product line, identifying sales risk areas and future opportunitiesSupport the sales staff by providing sales data, market trends, forecasts, account analyses, new product information, relaying customer services requestsResearch competitive products by identifying and evaluating product characteristics, market share, pricing, and advertisingAssist with Sales presentation, Trade shows, by identifying, assembling, and coordinating requirements, establishing contacts, developing schedules and assignments, co-ordinating mailing listGeneral support to the national sales team regarding marketing activities, customer relationship management, competitive pricing, and sales statsAssist with arranging of VOLVO Day trips, special visits from VOLVO, events and promotionsAssist with building strong and sustainable relationships with all customers, including suppliers involved in targeted campaignsSupport the company and VOLVO protocols and procedures to protect brand managementAnd all other instruction within the Sales and Marketing scope Main Purpose of Job To analyse sales statistics and data, compile and produce sales reportsAssist in Marketing and Promotional activitiesBuild customer relationships, research market conditions and competitor data Key Competencies/Skills Matric Grade 12, BCOM Marketing Management, BA Communications or National Diploma in Sales and Marketing or similarPrevious experience analysing raw data and sales Stats to produce reports in line with data is a must, Financial Acumen, EXCEL and PowerPoint skillsExperience working on a CRM system, SAP, VOLVO dealer network would be advantageousPresentable and able to promote the companyPrepared to travel and work additional hoursComputer literate in MS packages with SAP experience preferred https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDA1NjU2NDY2P3NvdXJjZT1ndW10cmVl&jid=1405021&xid=2005656466

Johannesburg CBD

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We are looking for a competent Voice L2 Engineer to provide fast and useful technical assistance on Call Centre Voice Setup (On-premise and Cloud). Experience on Avaya, Genesys, Cisco, Asterisk, Voice Trunks(E1, SIP, SS7 etc.), assistance to the CCT OEM/Support will be preferred. The successful candidate will answer queries on basic technical issues and offer advice to solve them. The candidate must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. Must be customer-oriented and patient to deal with difficult customers. The goal is to create value for clients that will help preserve the company’s reputation and business. Responsibilities Serve as the first point of contact for customers/OEM/Support provider/Vendor/NOC for the remote support for the new installations/project and for the planned/planned maintenance/troubleshooting activities over the phone or emailSupport the remote troubleshooting through diagnostic techniques and pertinent questionsDaily monitoring of system health check for the alarms, hard/soft phone status, trunk status/utilization, status of the call recordings space etcUnderstanding of the ACD and Dialler reportsCreation of the skills-sets, IP station IDs, Agent IDsRegistering/troubleshooting new/existing IP end-points(hard/soft phone)Daily Voice/ACD/Dialler/Trunks Incident tickets handling for the End-Users/CC agentsProvide guidance to end users on phone usage / features / configurationsAssist troubleshooting and analysis of any major issues (as directed by L3 SME)Support for any onsite voice projects and initiativesDocumentation of relevant issues and processes for future reference Requirements and skills Good Understanding of the voice PBX, Call Centre solutions, ACD and Outbound DiallersMinimum 1 year of experience administering some or all of the following platforms - Avaya PBX and/or Cisco Call manager and/or Aspect UAD and/or Asterisk X-LiteProven experience as a Voice help desk technician or other customer support roleGraduate with specialization in Information Technology/Telecom/Computer ScienceAt least 2 years of work experience with minimum 6 months of relevant exposureAbility to work independently with minimum supervision https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTYwMzY5Njg3P3NvdXJjZT1ndW10cmVl&jid=1495751&xid=1160369687

Johannesburg CBD

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Our client that specialises in the engineering industry requires the expertise of a Cost and Management Accountant. This is an opportunity to be apart of a global company that has a name synonymous with their niche. Key Responsibilities: Daily tracking of costing flow functioning properly and keeping in touch with the involved departments to support corrections.Review of operating margins at product level in order to ensure that margins are being maintained and costing errors are highlighted and resolved.Prepare/ Review product and preliminary costings, specific cost impacts and conduct associated procedures.Maintain financial system integrity to ensure that all costings are applied correctly and timeously, and product costs are complete and accurate.Maintain costing database (i.e. BOM).Implement and review changes to item master.Applied marginal costing where applicable for transfer pricing.Responsible for the annual Hourly rated determination and roll up process in SAP.Manage month-end/year-end closure process and perform all Inventory related balance sheet reconciliations, as required.Monthly management of company COGS including PPV (Purchase price variance including FX impact), Freight variances, Inventory adjustments.All aspects of inventory management including the annual stock counts and reconciliation of variances (FIFO, GAAP, KPI zero cost inventory).Monthly monitoring of obsolescence and slow-moving stock provision in line with Company.Assist with budgets and quarterly forecasts from a COGS (Cost of Goods Sold) point of view. Supply Chain Business partnering with the, Supply Chain and Operations Department.Monthly tracking of all supply chain related cost and challenging the Supply Chain department (Finished goods imports, Import Costs).Follow up with Supply Chain Manager and resolve zero cost inventory. Financial Accounting and Reporting Play an active role in improving internal control processes within the Finance, Supply Chain and Operations environment.Monthly balance sheet responsibility of all Inventory accounts including sub-ledger and obsolescence recons.Consult with HQ controllership on all COGS related matter.Monthly reporting responsibility for Supply Chain related reporting (Inventory/ Freight/Freight recovery & Low Margin report).Preparation and presenting of Ad-Hoc reports or analysis required (Pricing of a specific project, What If analysis, Sales Analysis etc.) Qualifications: A recognized cost accounting or finance qualification from a SA universityCIMA qualification is preferableA detailed knowledge of the SAP informa... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDYxNzIxOTcxP3NvdXJjZT1ndW10cmVl&jid=1476365&xid=1461721971

Johannesburg CBD

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"financial manager" in Johannesburg CBD

financial manager in Johannesburg CBD (221 results)

Results for financial manager in All Categories in Johannesburg CBD