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We are looking for a competent Voice L2 Engineer to provide fast and useful technical assistance on Call Centre Voice Setup (On-premise and Cloud). Experience on Avaya, Genesys, Cisco, Asterisk, Voice Trunks(E1, SIP, SS7 etc.), assistance to the CCT OEM/Support will be preferred. The successful candidate will answer queries on basic technical issues and offer advice to solve them. The candidate must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. Must be customer-oriented and patient to deal with difficult customers. The goal is to create value for clients that will help preserve the company’s reputation and business.
Responsibilities
Serve as the first point of contact for customers/OEM/Support provider/Vendor/NOC for the remote support for the new installations/project and for the planned/planned maintenance/troubleshooting activities over the phone or emailSupport the remote troubleshooting through diagnostic techniques and pertinent questionsDaily monitoring of system health check for the alarms, hard/soft phone status, trunk status/utilization, status of the call recordings space etcUnderstanding of the ACD and Dialler reportsCreation of the skills-sets, IP station IDs, Agent IDsRegistering/troubleshooting new/existing IP end-points(hard/soft phone)Daily Voice/ACD/Dialler/Trunks Incident tickets handling for the End-Users/CC agentsProvide guidance to end users on phone usage / features / configurationsAssist troubleshooting and analysis of any major issues (as directed by L3 SME)Support for any onsite voice projects and initiativesDocumentation of relevant issues and processes for future reference
Requirements and skills
Good Understanding of the voice PBX, Call Centre solutions, ACD and Outbound DiallersMinimum 1 year of experience administering some or all of the following platforms - Avaya PBX and/or Cisco Call manager and/or Aspect UAD and/or Asterisk X-LiteProven experience as a Voice help desk technician or other customer support roleGraduate with specialization in Information Technology/Telecom/Computer ScienceAt least 2 years of work experience with minimum 6 months of relevant exposureAbility to work independently with minimum supervision
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTYwMzY5Njg3P3NvdXJjZT1ndW10cmVl&jid=1495751&xid=1160369687
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Role Description
This position is responsible for specialist, high-level technical output for the installing, testing, tuning, optimising, diagnosing problems, repairing, upgrading and maintaining both externally and internally supplied hardware and system software. This person will be responsible for high-level troubleshooting and system security, and ensuring repairs are undertaken in accordance with organisational policy and standards and required to prepare progress reports for all work performed.
Daily Responsibilities include:
Telephonic & remote 2nd line technical support to internal 1st line as well as customersIT technical solution design, deployment, maintenance, administration, troubleshootingTeaming and Communication skillsWork in a teamCommunicate Successfully
Risk & Compliance Responsibilities
Adhering to the conflicts of interest and confidentiality policies and advising management of any possible issues.Being alert to possible and actual breaches of procedures and regulators rules and reporting them to management.Maintaining client confidentiality, and ensuring that client data is protected, encrypted, transported securely and is stored away each evening and if sensitive information, that it is locked away.Ensuring keeping up to date on procedures and best practice relevant to job responsibilities, to avoid operational losses from crystallizing.
Person Specification
Mandatory Qualifications:
6 to 8 years related experienceMS-500 Microsoft 365 Security Administration,MS-100 Microsoft 365 Identity and Services,MS-101 Microsoft 365 Mobility and Security
Preferred Qualifications:
Degree/Diploma in Computer Support/IT/similarAZ-103 Microsoft Azure AdministratorWindows Server
Skills Required:
Communication SkillsWilling to learn / Adaptable / Problem SolvingEffective Time Management / Planning skillsWilling to work with a team & mentoring skillsSelf-motivator
Technical Skills Required:
Deployment, maintenance, administration, troubleshooting of (latest solution versions where applicable):
Windows server & workstationMicrosoft Active DirectoryMicrosoft ExchangeMicrosoft 365 tenants, AD Connect AD synchronization, licensingMicrosoft Azure VMsMail content filteringMail flowBackup/restoreAntivirus/endpoint protectionEthernet networking (switch, VLAN)Firewallhttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzk4NDQxNDM2P3NvdXJjZT1ndW10cmVl&jid=1152709&xid=1398441436
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Our client based in Midrand, Johannesburg, is looking to employ a Workshop Sales & Consulting Team Leader (Automotive Market).
JOB DESCRIPTION
An opportunity exists for a Team Leader in the Workshop Sales & Consulting department. The purpose of the role is to drive the team to expand and develop the growth of workshop concepts.
Duties may include but are not limited to:
Drive and develop, implement and maintain quality standards in accordance with relevant audit guidelinesSupport the team with regional audits of dealer and wholesaler warranty claimsEnsure the team supports the drive of sales to the workshops with test equipment & software and enforce support from the team to the workshopsDrive the team to enforce compliance standards through the networkDrive the team to support technical training to the workshopsSupport the development and lead concept strategySupport the formulation and implementation of growth strategiesTNS, QTY and EBIT responsibility for the departmentDevelop and lead network expansion accordingly to mid- and long-term business planLead the team to analyse competitors’ activities and assess opportunities for business developmentFormulate and implement specific recruitment and consultancy strategy in defined focused countries in alignment with the workshop concepts & service department and relevant supporting departmentsOrganize, lead, & participate in regular and Ad Hoc meetings
MINIMUM REQUIREMENTS
5 years+ experience in workshop sales and consultancyFully proficient in English (Speak, read, and write)Computer literate with excellent skills in MS Word, Excel, PowerPoint, and OutlookSAP knowledge and experience advantageousTechnical understanding of the automotive industry, specifically the workshop environment, is mandatoryValid Drivers License is mandatory
PERSONAL CHARACTERISTICS
Self-motivated and disciplinedDetail orientedInterpersonal skillsAbility to take initiativeWillingness to learnAnalytically inclinedAbility to build sustainable relationships
QUALIFICATIONS
Grade 12 / Matric Certificate and a Diploma / Degree in Marketing, Business Administration or related fieldWorkshop Technician Qualification
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODA1ODc2NjAzP3NvdXJjZT1ndW10cmVl&jid=1139851&xid=1805876603
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LetsLink Recruitment is assisting a Private Hospital based in Gauteng to employ a Clinical Engineer
The successful candidate will be responsible managing and maintaining medical equipment and health technology relations.
Key work output and accountabilities:
Management of all clinical equipmentMaintenance of all clinical related equipmentInteraction of and training of all on medical equipmentPurchasing and motivating for purchasing of medical equipmentInteraction will all relevant stakeholdersPlanning of executing regular equipment services to comply with health and safety regulations and maintenance specifications.
Education, knowledge, and work experience required:
National Diploma in Electrical Engineering is essential Member of the SA Association of Clinical Engineers (CEASA) is essential Eligible for professional registration as a Technician at the Engineering Council of SA (ECSA)Clinical Engineering experience is essential Experience in the maintenance, training and management of medical equipment in a hospital environmentKnowledge in the Occupational Health and Safety ActKnowledge in Health Act RegulationsComputer literateSAP PM (CMMS) knowledge and experience is an advantageOrder CO is an added advantage
Interested candidates who meet the above criteria are requested to e-mail a detailed CV to vacancy at letslink dot co dot za
Please view our website: letslink dot co dot za and contact Gary on 0110261907
Closing date: 15 February 2023
By applying for this position and providing us with your CV and other personal information, you are consenting to the information being used for the specific purpose for which it was provided, which is recruitment purposes and possible appointment purposes (Should you be successful). Please note that your information will be processed for recruitment purposes only or for such purposes relating to assessing the establishment of the employment relationship with yourself, and this will be done in accordance with the applicable data protection and privacy legislation. We confirm that such information will not be used for any other purpose without your prior consent.
If your application is not successful, we retain your CV and other information provided for a period of 24 months after which it will be destroyed in a secure manner. If you object to your information being used in accordance with the aforementioned clauses, please indicate your objection and we will immediately destroy your personal information in a secure manner.
https://www.ditto.jobs/job/gumtree/4290589975?source=gumtree
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Looking for a Business Analyst in Brynston/Centurion
Requirements
• 4 - 6 years proven work experience as a business analyst is a must
• Demonstrated track record of building products that excite users and drive high impact results
• A strong sense of design and UI/UX, as well as experience and can demonstrate prior work
• Experience and sound knowledge of Agile methodologies and continuous delivery models
• Ideally but not essential in all tools, proficiency working with Visio, Figma, Azure DevOps and Microsoft Office (Excel, Word, Outlook)
• Role related certifications advantageous o Business Analysis certification (IIBA Certificate)
• User experience design certification o Agile certification
• IT or Computer Science Degree or related IT Diploma an advantage but not essential
If you meet the requirements email CV to bernadette@prrrecruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84MDIyMTIwMzc/c291cmNlPWd1bXRyZWU=&jid=1500759&xid=802212037
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Job Description/Duties:
Full IT support function at non-IT clients including but not limited to? Servers, desktops, laptops, printers.? Networking – cable and wireless –maintenance, fault finding, design.? Microsoft – all OS’s for Servers and Desktops up to Windows 11 and Server 2021 (exposure to iOS beneficial).? Anti-Virus.? Firewalls – Fort iGATE.? Backups – Acronis and Ultrabac.? Cloud computing.? Azure.? AWS.? SharePoint.
Minimum Requirements:
? Matric.? Minimum of 5 years working experience as an IT Tech.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTM4OTA2OTg0P3NvdXJjZT1ndW10cmVl&jid=1212948&xid=1138906984
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A well known cosmetic company is currently seeking an experienced nail technician to join their team. Please note must have own car.
Must have the stamina to successfully and timeously complete back-to-back nail appointments. 2 out of the 5 working days per week will be in office back-to-back nail appointments.Qualified in Complete Nail Technology including:
Basic manicure and PedicureGel Overlays, Tips & SculptingLiquid & Powder Acrylic Overlays, Tips & Sculpting
At least 5 years’ experience working in the industryWould need to follow strict SOPs, complete training will be provided prior to start date and ongoing. Ongoing training may occur before or after working hours.Must have computer experience – Daily software used: Virtual Academic Centre & Dashboard , One Drive - file share, Outlook emails & online calendar, Excel & WordStrong Nail Art experience and capability, including a POE to show work completedMust be capable of managing their online diary (with support from the admin team)
Hard Skills:
Must be Qualified in complete Nail Technology including:Basic manicure and PedicureGel Overlays, Tips & SculptingLiquid & Powder Acrylic Overlays, Tips & SculptingNail Art Skills
Must have strong advance Nail Art SkillsAt least 3 year experience working in the industryMust have strong computer experience – Daily software used: Excel & Word
Soft Skills
Passionate about the beauty industry & nailsPassionate about sharing knowledgeWell presentedPunctualStaying updated with the latest nail trendsMust be fluent in English. If English is not the first language that is not a problem, however accent must allow for clear communication in EnglishThe position requires strong inter-personal, organisational, admin and multi-tasking skillsTime management essential, with the ability to complete work timeously and ask for support when needed.Ability to work well with a team and assist team members when needed.
Non-Negotiables:
Bi-Monthly instore demo days with a sales consult to promote new products, product launches, troubleshooting (but not instore training).Bi-Monthly AM and PM pre booked internal training does occur and is compulsory. (7.30-8.30Am remote training/ 17.30-18.30 remote training – eg of times, please note they may differ)Working hours: 8am – 5pm @ Academy Hyde Park. Weekend or after hour nail appointments may apply when needed. Will be booked in advance and leave days given accordingly.Would need to follow strict SOPs, complete training will be provided prior to start date and ongoing. ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85MTIxNzc1NDQ/c291cmNlPWd1bXRyZWU=&jid=1521124&xid=912177544
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Looking for a Senior Test Automation Engineer!!!!RosebankQualifications:-Bachelors Degree in Computer Science, Computer Information Systems, or related field-5+ years of experience in using testing toolset-5+ years’ experience with C# (.NET Core), JavaScript, Java, Python programming languages-1-2 years’ experience with relational databasesSalary up t0 R60 000 per monthEmail CV to bernadette@prrrecruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTYzNTk5MTM1P3NvdXJjZT1ndW10cmVl&jid=1523446&xid=2963599135
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Assist staff with installation, configuration and ongoing usability of desktops, laptops, peripheral equipment and software complying with given standards and guidelines.
Participate in varied computer platforms in multi-layered client server environment. Train and guide staff hardware and software usage. Participate in important technological department projects and perform problem diagnosis of network and desktop environment under IT Management direction.
Primary Responsibilities for the Role
Update and maintain computer inventory and surplus equipment. Maintain and resolve issues on LAN/WAN, VoIP telephone, Biometric, Video systems and other computing equipment.Ensure desktop computers interconnect seamlessly with diverse systems.Interact with vendor support contacts to resolve technical problems with desktop computing equipment and software.Recommend and implement upgrades on systems to ensure longevity.Assess functional needs to determine system purchase specifications.Identify and repair hardware and network connectivity issues.Establish VPN access for all remote users.Assist in technical upgrading and maintaining of entire desktop systems.Support in testing and deployment of new applications and systems.
Minimum Qualification and Experience Requirements
Grade 12/ Matric CertificateCompTIA A+ or equivalentCompTIA N+ or equivalentITIL FoundationMCP or equivalentMCSE, MCSA Windows 10, MCSA 365 or equivalent2- 4 years practical service delivery experience in the IT industry; as an IT support or desktop support technician.
In accordance with Adapt IT’s Employment Equity plans and goals, preference will be given to suitable applicants from the designated groups as defined by the Employment Equity Act of 55 of 1998 and subsequent amendments thereto.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDUyNDcxNjA5P3NvdXJjZT1ndW10cmVl&jid=1294111&xid=3452471609
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Looking for a Senior Developer in Rosebank!!!
Qualifications and Experience
*BSc Information Technology/Computer Science degree or similar
*Minimum 4 years hands on programming
*Experience in using GIT
*Experience in using Soap, XML, HTTP(S), REST, JSON
*Experience and knowledge of financial interfaces and technologies such as ISO8583, Mastercard, Visa, 3D Secure is essential
Salary up to R960 000 per annum
Email CV to bernadette@prrrecruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84MDg2MjM3NTg/c291cmNlPWd1bXRyZWU=&jid=1517867&xid=808623758
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Our client in the moto industry based in East Rand is currently looking for a National Sales Manager to project and implement functional strategies to increase sales and market share for profitable new business, a leader to manage processes, systems, and people to achieve and ensure targets are met, this role will increase your management skills as well as people management skills.
Responsibilities.
Lead and guide sales team to ensure growth targets and revenue are met for portfoliosProvide accurate forecasting to ensure business capitalizes on new opportunities and meets targetsDevelop and implement new sale strategies and programs to exploit new market opportunitiesIdentify and develop customer base and working with new and existing customers through planning and reviewsMotivate and advise sales team to improve performance and culture accountability at all levels, with customer line of sightOrganize and plan lead salesResponsible for jointly setting strategic direction and execution of strategic business plans into measurable business outcomesDevelopment of the sales management team against defined succession plans strategy.
Requirements:
NQF 7 in Business Management, MBA or equivalent qualification5 + years experience in a Senior Management capacityDrivers license (code B)Advanced computer skillsTrack record of achieving results in sales6+ years of people management experienceKnowledge in Business analysis, strategic development and marketingAbility to lead and build team capabilitiesProven ability to meet deadlines and work under pressureNegotiation skills and understanding of business procurementExceptional capacity for managing and leading peopleSolid understanding of finance, IR and people coaching and hiringService orientation and Customer focus
If you meet the requirements for above position kindly email your profile to: hr@solicited.co.za
To see more career opportunities click link below:
https://www.dittojobs.com/company/view
Should you have any questions regarding the above role or any other vacancies, kindly visit our website: www.solicited.co.za
If you don’t hear from us within 2 weeks from the closing date, please consider your application unsuccessful. Should we have any other roles that match your profile, we will contact you.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMjAwMjY2NTMzP3NvdXJjZT1ndW10cmVl&jid=1225226&xid=3200266533
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Our client in the Tech industry is looking for a Security Support Engineer who will understand the software, hardware risks and requirements to meet and exceed all customer service excellence, this role will improve your testing, evaluating and analysis of security systems and applications.
Responsibilities:
Perform tests, evaluate and research of security procedures and requirementsUnderstand management systems and security applicationsCollaborate and evaluate security programs for organizationConduct business analysis and risks assessments on new systems and technologiesKnowledge of QA Software and hardware security risksTake care of all built in security systems, computer systems, frameworks, datacenter and hardwareList procedures for the delivery of cybersecurity engineering servicesDevelop firewall to secure the network infrastructure and close off security vulnerability in case of attacksAnalyze and monitor attacks and hacks and report to managementDesign and develop security features for system architectureEnsure all information systems are functional and secureEnhance new Technology services and maintain existing
Requirements
Relevant qualification /CompTIA Security +MTA (Microsoft Technology Associate)Cisco Certified Network Associate -Security(CCNA-Security)Cisco Certified Network Associate -Routing and SwitchingCisco Certified Entry Networking Technician Associate
If you meet the requirements for above position kindly email your profile to: link to the job
To see more career opportunities click link below:
https://www.dittojobs.com/company/view
or Visit our Website www.solicited.co.za
Should you have any questions regarding the above role or any other vacancies, kindly contact hr@solicited.co.za
If you don’t hear from us within 2 weeks from the closing date, please consider your application unsuccessful. Should we have any other roles that match your profile, we will contact you.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjIyMDIzNTk3P3NvdXJjZT1ndW10cmVl&jid=1223019&xid=1222023597
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Looking for an IT / Information Technology Job - Fulltime / Part - Time
Personal SummaryA Systems Engineer
graduate with a degree in Information Technology from Richfield Graduate
Institute of Technology. Currently, I am pursuing a Bachelor of Science Honours
in Computing at the University of South Africa. I am actively seeking a
challenging career where I can apply my technical skills and experience. With a
strong analytical and logical approach, I excel at tasks and thrive under
pressure. I am proactive, innovative, and adept at problem-solving, with
meticulous attention to detail. Additionally, I possess excellent teamwork,
relationship-building, initiative-taking, and communication skills. I have a
knack for learning and applying new technologies effectively.
Work HistoryICT Systems Engineer
Global
Micro Solutions, Rosebank, Johannesburg
Installing, configuring, testing,
and maintaining operating systems, application software and system management
tools remotely and onsite using platforms likes 365 partner admin & azure
portal.
Email management &
troubleshooting on Microsoft 365 & Hosted exchange, creating mailboxes,
password reset, mailbox filtering & mail tracing, email hosting, office 365
mailbox license purchasing, domain purchasing & transfer.
Office 365 apps support,
Outlook setup, troubleshooting, creating rules, adding profiles under IMAP,
POP, 365 as well as backing up the pst.
Remote support
telephonically using softwares like screenconnect, anydesk and teamviewer.
Sage app integration
(printing documents from outlook, connecting to company server.)
ICT Support Technician
Matrix Warehouse, Johannesburg
Maintaining,
supporting, and repairing technological equipment (e.g., routers) or
peripheral devices for clients on site and remote.
Installing
and maintaining desktop and laptop operating systems, hardware, and software
packages like Microsoft 365 for clients in store.
Providing
all computer related technical assistance and resources daily to clients.
Building,
replacing, and assembling computer and laptop hardware.
Booking
in computers and laptops for repair and diagnosis using the company
inventory.
Recommending
and selling computer hardware and software to clients
EducationBachelor of Science: Computer Science
University
of South Africa - Johannesburg, South Africa
Bachelor of Science: Information Technology
Richfield
Graduate Institute of Technology - Johannesburg, South Africa
High School Diploma
Northview
High School - Johannesburg, South Africa
20d
6
R 600
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If you have a car, you probably realised by now that taking your car for a diagnostic test costs between R650 and R2000.
If you are a mechanic you realised that you could charge this amount for a diagnostic test just like other mechanics.
Konweii KW901 Bluetooth Diagnostic machine. Contact 072 782 1816 for more info. R600
Product Description
Our KONNWEI KW901 ELM327 Bluetooth Automotive Diagnostic Code (Scanner/Reader) Tool is professionally designed for car owners or DIY users to keep your car in a good condition by using it. It supports Bluetooth technology, which seems to be sophisticated and precise. Made of high quality material and with professional craftsmanship, this auto diagnostic code reader is up to standard and reliable in use. You will quickly and easily find any fault via this machine. Besides, it supports J1850 VPW / J1850 PWM / IS09141-2 / KWP 2000 etc. Give it a try!
New and high quality
You may quickly find out trouble causes (troubleshooter) of electronically controlled systems on your car
Small in size and conveniently fits in your palm
Read live data stream & freeze frame data
Multilingual menu options and code definitions
Safely communicates with the on-board computer
Unexpected strong and stable performance
A useful diagnostic tool for professional technicians or car owners
Specifications:
Operating Temperature0 to 60 ? / 32 to140 ?
Storage Temperature-20 to 70 ? / -4 to158 ?
Dimensions(1.96 x 1.1 x 0.79)” / (5 x 2.8 x 2)cm (L x W x H)
Weight0.71oz / 20g
ColorRed & White
MaterialPC
SupportJ1850 VPW / J1850 PWM / IS09141-2 / KWP 2000 etc.
Package Includes:
1 x Diagnostic Code (Scanner/Reader) Tool
1 x CD
1 x User Manual
2y
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