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1
Account Manager - Fleet Tracking - Westville Durban
Our client seeking a dynamic and customer-oriented individual to join their team as an Account Manager. As an Account Manager, you will play a crucial role in maintaining and nurturing relationships with valued clients. You will be responsible for ensuring client satisfaction, promoting products and services, and driving business growth.
Responsibilities:
• Oversee the smooth running of assigned accounts, including financial aspects and resolution of operational issues.
• Conduct regular client visits to establish and maintain strong relationships.
• To manage assigned accounts, addressing customer inquiries and resolving any issues or concerns.
• Collaborate with internal teams, including sales, Bureau Services, operations, and technical support, to ensure seamless customer experience and effective account management.
• Identify and pursue opportunities for upselling and cross-selling additional products or services to existing clients.
• Proactively address any potential account risks and implement strategies to mitigate them.
• Demonstrate self-motivation and drive to achieve targets and exceed expectations.
• Pay meticulous attention to detail, ensuring accuracy and quality in all aspects of client interactions and account management.
Qualifications and Skills:
• Previous experience in account management or a related customer facing role is preferred.
• Excellent communication and presentation skills, both verbal and written.
• Proven ability to build and maintain strong relationships with clients.
• A self-motivated individual with a positive attitude and strong interpersonal skills.
• Demonstrated attention to detail and accuracy in managing client accounts and information.
• Possess a humble, friendly, and kind demeanor, creating a positive and welcoming atmosphere for clients and colleagues alike.
• Proficiency in using various software applications and tools for client management and reporting.
• Valid driver’s license and access to own transportation for client visits.
Joining our client as an Account Manager offers an exciting opportunity to work with a leading company in the industry. You will have the chance to showcase your client management skills, build lasting relationships, and contribute to the growth and success of the organization.
Please forward your CV and salary expectation to Pieter: careers@servicesolutions.co.za
Salary: RBasic + BenefitsConsultant Name: Marlene Smith
5h
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Storefront Operations ManagerResponsibility:Storefront Operations Manager. R32 000 CTC. Hillcrest.
Matric with relevant experience in the technical/hardware environment. Fully bilingual in English and Afrikaans. Able to manage small team of staff and ensure a proactive and high energy approach to customers. Responsible for daily running of the store and ensuring that targets are met. Responsible for managing and ordering of stock. Opening and closing up of the store as well as handling all reporting to HO. Stable background with no ITC or Criminal Records. Saturday work required.
If you do not hear back from us within 2 weeks of applying - please assume that your application was unsuccessful.Salary: R32 000 CTCConsultant Name: Nicki Bigham
2d
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Position: Operations Manager
Location: Pinetown, New Germany
Purpose of the Job:
The Operations Manager is primarily an Operations support function which is responsible to create operations excellence across all functions within the KZN branch, the aim is to enable the Warehouse and Operations teams to deliver exceptional service to customers.
The KZN branch is a strategic component of the organisation within the Supply chain, it is a key link to all our DC’s and branches within and all its affiliated customers. The KZN Branch facilitates the importation and flow of strategic commodities and other goods for the business as well as supporting the branch’s customer requirements.
The satisfaction of customer needs through world class products and services is the main priority of this key role.
Qualification and Skills Level:
Strong leadership and demonstrated change management abilityBCom or similar Qualification,Formal qualification in Logistics//Operations/Supply Chain Management and a minimum 5 years’ experience within an Operations/Supply Chain Environment or equivalent experience.Excellent knowledge of Microsoft packages: Excel, Word, Power Point and Outlook.Excellent knowledge of ERP systems – SYSPRO, SAP, WMS or similar.Minimum of 10 Years’ experience in an operations environmentProject Management Skills and experienceMember of SAPICS or other Professional Supply Chain associations
Demand Planning and Procurement
Manage Demand and Replenishment for the branch in conjunction with Factory MRP processesManage Procurement operations in line with Group PolicySupport Central Procurement initiatives at Head office
Warehouse
Allocate resources in warehouse to cover receiving, put-away, pick, dispatchDesign and implement SOP’s for all aspects of the warehouseManage the adherence to SOP’sManage 3rd Party Warehouse operationsMeasure the overall warehouse and review the scorecard with the teamSupport Food Safety Culture and Sustainability
Distribution
Manage the allocation of fleet resources (own and out-sourced) to serve customersDesign a fleet “mix” which suits the customer baseDesign route plans that optimise the fleet without compromising customer serviceManage fleet costs within budgeted levels and against best practice
Stock Management and Process Control
Become the custodian and process owner relating to stock managementImplement systems to manage stock proactively and to limit stock lossesMeasure the adherence to stock manag...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDgyMzM4ODA2P3NvdXJjZT1ndW10cmVl&jid=376735&xid=3482338806
3d
1
CARtime, a national franchise company is looking for an Executive Personal Assistant /Office Manager
This is an in-house position based at our Pinetown office.
Working hours are Mon to Fri from 7.30am till 5.30pm. Sat 8am till 1pm.
Responsible for overseeing the general administrative functions and any events or activities in the office.
Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication, key-record keeping, and coordination among departments.
Responsibility:Duties :
Administrative Support:
• Manage calendars, schedule appointments, and coordinate meetings for franchise owners or managers.
• Handle correspondence, emails, phone calls, and other communication on behalf of the franchise leadership.
• Prepare and distribute documents, presentations, and reports as needed.
Travel Arrangements:
• Coordinate travel arrangements including flights, accommodations, and transportation for franchise owners or managers.
• Create detailed itineraries and ensure all travel plans align with business objectives and preferences.
Data Management:
• Maintain accurate records and databases related to franchise operations, including financial documents, inventory, and customer information.
• Assist with data entry, analysis, and reporting as required.
Franchise Communications:
• Serve as a liaison between franchise owners or managers and corporate headquarters, conveying important information, updates, and requests.
• Facilitate communication and collaboration among franchise locations needed.
Event Coordination:
• Assist in planning and organizing franchise events, conferences, and promotional activities.
• Coordinate logistics, vendor arrangements, and attendee registrations to ensure successful events.
Project Assistance:
• Support franchise owners or managers in various projects and initiatives, providing research, analysis and logistical assistance as required.
• Monitor project timelines and milestones to ensure timely completion.
Customer Service:
• Provide exceptional customer service to franchise customers, addressing inquiries, resolving issues, and ensuring satisfaction.
• Handle customer complaints or concerns in a professional and efficient manner.
Confidentiality
• Maintain strict confidentiality of sensitive information relating to franchise operations, personnel, and business strategies.
Excellent communication skills, attention to detail, ability to work in a team are essential attributes.
Previous experience as an Office Administrators essential. Experience with a variety of office software (email tools, spreadsheets, and databases) and be able to accurately handle administrative duties is a must.
English/ Afrikaans bilingual and a Valid driver’s license are essential.
Salary R13 000.00 negotiable depending on experience.
Email cv to hello@cartime.co.zaSalary: R13000
3d
1
*Principal Engineer (Design Engineer: Manager) required by client in the automotive component / accessory manufacturing sector*
* Product engineering
* Process engineering
* Project management
* Problem investigation
* Staff management
* Support production engineering for maximization of efficiency and process uptime
* Ensure hand overs of products, processes and documentation to production are conducted communicating all critical characteristics and quality information appropriately
* New product development to meet customer specification and comply with both internal and external systems requirements within the agreed upon timeline.
* Handle and manage multiple projects
* Ensure that designs are according to client specification
* Manage and or produce BOMs
* Design new mechanical components using Solidworks and AutoCAD
* 2D and 3D modelling
* Sheet metal design
* Design of automotive components and accessories
* Assist the factory with technical information during production builds
* Produce manufacturing specification 2D drawings
* Stress analysis simulations
* Fatigue and life cycle analysis
* 3D component and accessory modelling
* Production ready sheet metal design (Solidworks)
* Product design and development
* Research and development for design improvements
* Creating operation manuals, drawing control, BOMs, fitment instructions, etc
* Competent in MS Office
* Competent in using 3D CAD modeling software
* Manufacturing process knowledge & experience, i.e., CNC tube & plate bending, laser cutting, robotics (welding, plasma cutting, polishing)
* Project management skills
* B Tech: Mechanical Engineering
* 5 years relevant work experience
* Knowledge and experience with IATF core tools
* Competent in MS Office
* Competent in using 3D CAD modeling software
* Manufacturing process knowledge & experience, i.e., CNC tube & plate bending, laser cutting, robotics (welding, plasma cutting, polishing)
* Project management skills
* B Tech: Mechanical Engineering
* 5 years relevant work experience
* Knowledge and experience with IATF core tools
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzMxNjU5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1206772&xid=1555_31659
2y
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Title of Position: Print Studio Manager
Classification: Permanent
Department Name: Print Studio
PRIMARY PURPOSE AND FUNCTION
To Serve the Associations customers by providing a commercially viable Print Studio and graphic design service. Lead the production team to ensure efficient and cost-effective delivery of the Print Studio services.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The Print Studio Managers core responsibility is to manage all aspects of the Print Studio to achieve sales and service level targets and profit and to explore new revenue streams within the business and oversee various projects and tasks.
Responsibilities include but are not limited to:
* Offer a full menu of relevant services and products to the customers.
* Manage and respond to queries relating to suppliers and services.
* Manage and supervise all subordinates.
* Prepare and manage the budget for the Print Studio.
* Ensure that revenue and profit targets are met.
* Control expenditure and keep shrinkages/ wastages to a minimum.
* Update Price list annually and ensure all prices are correct.
* Conduct staff appraisals.
* Promote and market the Print Studio.
* Deal with customer queries and complaints.
* Prepare promotional material and displays.
* Create designs, concepts and sample layouts for clients and Association.
* Concept /Design adverts, flyers, magazines, and work on special projects.
* Production Management and Desk top publishing for print.
* Implementation of the relevant aspects of the Associations Strategic Plan.
* Merchandising and stock control.
* Ensure the area is need and tidy.
* Confer with clients to discuss and determine layout design.
* Do Cash-ups and issue requisition for change (money)
* Maintain awareness of market trends.
* Manage account customers and collect outstanding money.
* Customer recruitment & Retention.
* Ensure that machines are maintained/repaired timeously.
* Ordering of all print production consumables.
* Grow customer base.
* Manage operational requests of the Print Studio.
* Ensure systems are in place to meet customer demands and deadlines.
* Establish and maintain a courier service.
* Assist the Executive Director with any specific tasks, projects and programmes as well as any other print studio related tasks for the Association, which may reasonably be expected of an employee in this position.
* Have a valid code B drivers licence.
* Must have own transport.
QUALIFICATIONS, KNOWLEDGE AND SKILLS
* Preferably a Graphic Design Diploma or relevant qualification.
* At least 5 years relevant experience in a retail environment.
* Management experience would be an added advantage.
* Coaching and mentoring staff to overcome weaknesses and shortcomings.
* Knowledge of Coral Draw/Adobe Suite
* Knowledge of Desktop Publishing
* Knowledge of media production, communication and dissemination techniques and methods.
* Intermediate to advance skills in word processing, spreadsheet, database, presentation, software and inter
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU0XzU1NzdfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1147934&xid=1554_5577
2y
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Used Vehicle Sales Manager - PinetownDealership in Pinetown is looking for an experienced used vehicle sales manager. Salary Basic R45 000 - R65 000 CTC negotiable depending on experience, plus incentives. Plus medical aid & pension fund. Plus Company Vehicle and Fuel AllowanceResponsibilities:Monitor departmental customer satisfaction ratings and ensure potential buyer follow up to develop, execute and supervise sales control system. Hold scheduled sales training and meetings to plan and implement automotive sales objectives. Forecast annual dealership sales by estimating total vehicle sales and operating profits and new sales department expenses.RequirementsMust have 4-5 years Used Vehicle Sales Management experienceMust have managed and supervised about 6 staff members or moreMatricMust have a valid drives licenseTraceable references & Clear criminal record & ITCPlease note that the above-mentioned experience is essential.Please don’t apply if you do not have the above-mentioned experience.Please note that your CV will not be considered if you don’t have the above-mentioned experience.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUyMDM3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1196455&xid=1266_52037
2y
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Our client within the logistics industry seeks to appoint a Junior Supply Chain Analyst to join their team based in Durban – Westville. Job Duties Supply Chain Modelling Network- & Transport Analysis: • Provide support in identifying future long-term requirements of the Supply Chain network. • Participate in modelling the long term and medium-term scenarios Data Management & Analytics: • Assist with creation, maintenance & improvement of key analytical models feeding into supply chain design models & adhoc behavioural analysis to drive optimisation. • Identification of data required to meet Supply Chain modelling requirements. • Cleansing, consolidation, transformation & validation of multiple data sources (types & systems) based on analysis requirements. General • Develop and deliver compelling presentations using data and graphics to communicate insights and implications for Supply Chain decision making. • Under the direction of the Supply Chain Solutions Architect, work closely with cross-functional teams from Customer-, Commercial-, Operations-, Planning- and IT departments to deliver innovative Supply Chain solutions and a superior customer experience. • Provide support, analysis, and insight regarding network-, warehouse- and transport optimization and solution design. Job Requirements • Industrial & Systems Engineering Degree (University Level) • Minimum of 1-2 years’ working experience in a Supply Chain environment Transport-, network- and/or warehouse modelling experience is an advantage
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM5MDU4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1131849&xid=1266_39058
2y
1
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International automotive component manufacturer invites the applications of a suitable Production Supervisor.
KPA - To supervise the safe execution of all activities in the Manufacturing processes
and to ensure the achievement of production and quality targets.
KPAs : -
Production Management:
• Supervise the work unit to achieve objectives
• Investigate and resolve manufacturing related problems and sub-standard performance
• Set and adjust manufacturing/production equipment conditions to produce quality finished products
• Control the manufacturing process
• Plan, Lead, Organise and Control resources in work unit
• Ensure optimal plant efficiencies to achieve demand output.
• Meet daily/weekly and monthly targets.
• Management of WIP on areas in accordance with max. a shift worth of work.
• Generate CIP ideas and drive this concept with teams.
• Plant efficiency must be continually reviewed to ensure optimal usage of resources.
Materials:
• Conduct the monthly stock take
• Identify and process waste
• Effectively manage minimal usage of raw materials, consumables and PPE.
Maintenance:
• Anticipate and troubleshoot machine functioning
• Monitor maintenance of manufacturing equipment, tooling and services
• Ensure predictive and preventative maintenance is carried out when required
Reporting:
• Update the Shift Production results
• Manage visual management boards daily
• Report on production and machinery downtime
People Supervision:
• Ensure an enabling climate/culture
• Effective and efficient communication to staff, peers and management.
• Supervise the team to achieve work unit objectives.
• Coach and counsel people to ensure improved performance levels
• Ensure discipline is maintained in the department (absenteeism, lateness, overtime, misconduct)
• Resolve grievances and disputes
Education = (3 years completed) National Diploma or
Degree (completed): Production or Operations Management
Experience
• Minimum 5 Years’ experience in a supervisory role in a manufacturing environment
R25,000 ctc
Education = (3 years completed) National Diploma or
Degree (completed): Production or Operations Management
Experience
• Minimum 5 Years’ experience in a supervisory role in a manufacturing environment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzIzMTkzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1181827&xid=1555_23193
2y
1
Express Durban North is currently seeking for a* Material **Handler* for a client based in *New Germany, Durban*
* Load and unload incoming and outgoing materials and products
* Move materials to and from loading docks, delivery trucks, storage areas, and manufacturing areas
* Identify and label materials, and record their locations in the warehouse/on the shelves to maintain inventory
* Prepare finished products for shipment by identifying their location, then pulling, packing, and loading them
* Operate trucks, forklifts, cranes, and other equipment to move freight
* Perform and report cycle counts
* Comply with all warehouse safety rules and guidelines
* 2-5 years of experience working in a warehouse setting or in logistics; experience in operating material handling equipment preferred
* Valid forklift lift license
* Must be able to work well in a team
* Ability to read, write and to follow instructions, and work independently with little guidance
* Ability to stand or walk for extended periods of time; ability to bend and to lift heavy materials
* Ability to operate computers and relevant warehouse management computer software
* 2-5 years of experience working in a warehouse setting or in logistics; experience in operating material handling equipment preferred
* Valid forklift lift license
* Must be able to work well in a team
* Ability to read, write and to follow instructions, and work independently with little guidance
* Ability to stand or walk for extended periods of time; ability to bend and to lift heavy materials
* Ability to operate computers and relevant warehouse management computer software
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI2OTM1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1192759&xid=1555_26935
2y
1
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Our company is seeking Call Centre Agents to join our growing team.
· First call response on inbound tickets
· Network performance analysis
· Network availability monitoring and reaction
· Provide Level 1 helpdesk support for customers
· Fault logging with relevant service providers
· Cisco/Meraki configuration and troubleshooting
· Perform post-resolution follow ups to support requests
· Reinforce SLAs to manage end-user expectations
· Take ownership and responsibility of an issues from start through to a successful resolution
· Escalations external as well internal
* Matric
* 2+ years similar Call Centre experience
* 2+ years IT experience
Salary range : R6 000 – R10 000 pm
Office based and be required to work shifts and some weekends (24/7 operations)
* Matric
* 2+ years similar Call Centre experience
* 2+ years IT experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1NTAxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189933&xid=1555_25501
2y
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Our company is looking for a suitably qualified and experienced *Counter Sales *vacancy.
* Manage the counter sales operations at the Branch
* Identify and provide feedback on cost saving initiatives within area of control.
* Provide inputs into costing of quotations, tenders and or projects.
* Accurately interpret the clients’ technical requirements.
* Ability to read, interpret and understand technical drawings from customers
* Accurately calculate and capture all relevant sales orders
* Accurately calculate and provide quotations whenever requested by clients
* Create and issue Purchase Orders.
* Capture Sales Orders
* Communicate product requirements to the warehouse.
* Liaise with warehouse and distribution to ensure on time delivery.
* Ensure customer is kept well informed on order.
* Implement corrective action when required.
* Buyouts and local purchases.
* Issue Credit and Debit notes as per procedure.
* Ensure sales targets are maintained or exceeded as set by the Branch.
* Ensure GP margins are maintained as per Branch requirements
* NQF Level 4 - 5 Grade 12+ / Higher certificate in Sales essential
* Minimum 2 years sales experience essential
* Knowledge of in-house systems advantageous
* Proficient in MS Office – Excel, Word, Outlook, Powerpoint
* Strong Telesales, Counter Sales and Admin Skills
* Proficient in hardware products
* Proficient in Product Knowledge
Market Related
* NQF Level 4 - 5 Grade 12+ / Higher certificate in Sales essential
* Minimum 2 years sales experience essential
* Knowledge of in-house systems advantageous
* Proficient in MS Office – Excel, Word, Outlook, Powerpoint
* Strong Telesales, Counter Sales and Admin Skills
* Proficient in hardware products
* Proficient in Product Knowledge
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI5OTU5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1203835&xid=1555_29959
2y
1
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A Manufacturing Company in Pinetown has a vacancy for an experienced Factory Manager. JOB PURPOSE: Manages and controls the functions / tasks associated with the operations of the Factory (Technical, Production and Inventory) by planning the workflow sequence, efficiently and effectively utilizing resources to its maximum, implementing procedures, systems and controls to achieve maximum production levels, supervising and managing the key performance indicators and objectives of subordinates - evaluating and documenting details of the status, quality and standard of the manufactured goods produced, and minimize the need to produce goods for stock but strive to produce for order.To lead and direct the company on key responsibility areas, including developing and implementing a comprehensive strategic plan targeting Productivity, Staff Skills Development & Training, Reducing Costs, Managing Costs to operate within budget set.Identifying key performance indicators and value drivers, essential for strengthening Competitive Productive Operating principals and practices. Job Requirements:INVENTORY MANAGEMENT• Develop strategic, tactical, and operational production plans to effectively and efficiently convert inputs into outputs at the most economical cost and the quality required.• Manage the Technical Department and the plant and machinery to achieve the maximum output possible – thereby establishing production capabilities of both manpower and machinery.• Expenditure on technical resources to be managed economically, without compromising on quality, standards and safety. Historical data I.T.O Expenditure is to be examined and objectives set to ensure plant & maintenance programmes are maintained cost effectively and considering all existing measures already in place.• Responsible for quality control, from quality of input raw material to quality of finished products – all outputs must be in accordance with specifications laid down.• Preparation and presentation of reports to assist in the process of decision making – as required by the CEO.• Formulate Cost Reduction Programmes for:• WAGE EXPENSES• OVERTIME EXPENSES• PLANT MAINTENANCE COSTSTo Achieve this by studying current costs & reports and together with the CEO -set up targets to reduce with time frame within which to achieve.• Manage Production - Must be achieved in terms of Maximum Production Capability of machinery as per machinery specification / output.• Responsible and Accountable for Stock Control: Raw Material Stock, Work in Progress and Finished Goods stocks - which may be in external physical locations and on the ERP system.• Responsible for Stock Take and Variances.• Maintain ISO 9001 QUALITY• MANAGEMENT SYSTEM (QMS) Standards with objective of continual Improvement.• Waste Management: Quantify, monitor and reduce waste. Reducing Waste and maintaining a low waste output will result in higher ProductivityPRODUCTION OUTPUT / MEASUREMENTManages the activities, outcomes
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ1MzYwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1167447&xid=1266_45360
2y
1
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Purpose of role: The Partner Assistant is required to support the Financial Planning Partner(s) in providing high levels of client services to our clients, as well as to the Region as a whole. The incumbent takes responsibility for overseeing the administrative, operations and client services support to the Financial Planning Partner and is the liaison person between the practice and the regional office / head office.Knowledge: Knowledge of the Financial Services IndustryFAIS and FICA knowledge required.Competencies Computer literacy: Microsoft Office, xPlan would be an advantage.Customer centricity – passionate about client serviceExcellent organising and planning abilityProblem solving skillsDeadline drivenQualifications and Experience Qualification in investments/financial planning/business management would be an advantage.2-4 years’ experience in a client services environment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzUxMTgyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1125886&xid=1109_51182
2y
CARtime, a National franchise company is looking for an experienced personal assistant and office administrator to join our Head Office.
This is an in-house position based at our Pinetown office.
Working hours are Mon to Fri from 7.30am till 5.30pm. Sat 8am till 1pm.Key duties.
Duties
:
Administrative
Support:
·
Manage calendars, schedule appointments, and coordinate meetings
·
Handle correspondence,
emails, phone calls, and other communication on behalf of the franchise
leadership.
·
Prepare and
distribute documents,
presentations, and
reports as
needed.
Travel
Arrangements:
·
Coordinate travel
arrangements including flights, accommodations, and transportation Data Management:
·
Maintain
accurate records and databases related to franchise operations, including
financial documents, inventory, and customer information.
·
Assist
with data entry, analysis, and reporting as required.
Franchise Communications:
·
Serve
as a liaison between franchise owners or managers and corporate headquarters,
conveying important information, updates, and requests.
·
Facilitate
communication and collaboration among franchise locations needed.
5. Project Assistance:
·
Support
franchise owners or managers in various projects and initiatives, providing
research, analysis and logistical assistance as required. ·
Coordinate
logistics and vendor purchases and procurement.
·
Monitor
project timelines and milestones to ensure timely completion.
6. Customer Service:
·
Provide
exceptional customer service to franchise customers, addressing inquiries,
resolving issues, and ensuring satisfaction.
·
Handle
customer complaints or concerns in a professional and efficient manner.
7.Confidentiality
·
Maintain
strict confidentiality of sensitive information relating to franchise
operations, personnel, and business strategies.
English/ Afrikaans bilingual and a Valid driver’s license are essential.
Salary R15 000.00 negotiable depending on experience.Email CV: justinw@cartime.co.za
14d
1
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Essential Duties and Responsibilities: Primary duties as DTP will be to prepare and setup jobs for print, including but not limited to: Client’s artwork for printClothing jobsCreation of visualsSetup Procedures All jobs need to be processed from scratch as artwork may differ from a previous similar job.Artwork must be cross checked between the job card and the visual ie:- Sizing is correct- Artwork placement is correct- Template setup is correct- Information/details and delivery date are correct and valid- Colours are provided in either the CMYK, Pantone or sample included- Correct substrates are chosen (as per your knowledge) and visual and job card matchAny queries or concerns with regards to the above needs to be brought to management.Job card must be signed on completion of setup.Setup Checklist Test prints are to be done and signed off by the designer setting up, before bulk is printedTemplate must be checked - if using a previous setup, check if it is correct in relation to the new job cardPantones, CMYK or samples need to be checked against the artwork and/or samples providedChecking procedures must be followed to ensure that:- Nothing has dropped off the artwork- Clipping masks have not opened- There are no banding lines and/or glitches- Text is correct and in place- There is no transparency Ad Hoc General Administration where necessaryEnsure work station is kept in a clean and tidy conditionAssist Management when requiredPerform related duties as assigned by managementMaintain compliance with all company policies and procedures
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY3MzI1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1166169&xid=1109_67325
2y
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This
role is responsible for the safe and efficient operation of a company vehicle.
The Driver will be required to transport passengers (workers) and/or goods to
various destinations. The Driver must be able to follow all traffic laws and
regulations, and must be able to maintain a clean driving record.
Responsibilities:
Must be
flexible due to work demands.Knowledge
of routes in Durban and Johannesburg.Safely
and efficiently operate a company vehicleTransport
passengers and/or goods to various destinationsFollow
all traffic laws and regulationsMaintain
a clean driving recordPerform
other duties as assignedShould have prior 8 ton or larger truck experience.Must be willing to assist in loading and offloading vehicle.
Key Skills:
Honesty,
Integrity & Reliability.Strong
attention to detail.Problem-solving
skills.Self-motivated:
Ability to work with little supervision.A
willingness to learn.Strong
ability to multitask.Open to
change and learning new systems.Able to
work under pressure and meet deadlines and priorities.Good time
management and organizational skills.
Qualifications:
3 5 years
proven driving track record.MatricValid
Code 10 and PDP Drivers Licenses with no endorsements.Must have
good written and verbal communication skills.
15d
1
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The ideal candidate needs to be a great listener - by listening well and to every side of a situation, they will be able to gather the necessary information to make an effective and timely decision. Key responsibilities are to ensure that our clients are satisfied and to provide superb customer service. This is a work from home role with the expectation of meeting in the KZN Westville Office once or twice a week. Applicants are required to have their own internet connection as well as their own computer in order to fulfill the requirements of this role.
* Customer retention: Building and maintaining profitable relationships with all clients. To engage via telephone, email & Whatsapp.
* Manage a large number of calls, messages & emails.
* Oversee the relationship with customers handled by the companys silos.
* Maintain accurate records and document all customer service activities and discussions.
* Respond to customer service issues in a timely manner.
* Create effective customer service procedures, policies, and standards.
* Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.
* Delegate certain customer enquiries to specific teams
* Interact with clients and troubleshoot problems relating to their websites, stock, leads and additional products.
* Regular spot checks on client profiles and online presence to ensure all is kept up to date.
* Carry out client satisfaction surveys and reviews.
* Keep an accurate record of concerns and complaints and be able to translate these into usable data. Concerns and complaints are from internal staff as well as external clients.
* Attend to customer complaints and follow-up corrective actions to feedback clients in a timely manner. Complaints from clients to be addressed within an hour.
* Weekly Key Performance Index meetings to be attended.
* Analyze client cancellations and provide feedback from the clients as to why they have discontinued the service. To ensure that the cancellation process is completed.
* Work with operating staff and team leaders to establish procedures, standards, systems and procedures.
* Determine training needs and liaise with silo team leads.
* Ensure that all teams are following processes put in place. New processes to go through the Customer Care Manager for quality check.
* Customer Care Manager to review all credit notes before it goes to the CEO or COO for approving.
* Monthly reporting to management.
* Gr.12/School leaving certificate is essential
* Proven working experience as a Customer Care Manager or certificates pertaining to the job spec
* 3 - 4 Years customer service experience
* 3 - 4 Years leadership experience
* Outstanding written and verbal communication skills
* Good understanding of management practices and techniques.
* Excellent
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzExNjc4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1148045&xid=1555_11678
2y
1
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Our client is one of the worlds leading manufacturers of flexible packaging. They are associated with premium positioning, leading technology, customer proximity and highly efficient production facilities both locally and internationally. Our client is currently seeking a skilled Flexographic Operator to join their team. DescriptionPosition: Flexographic Printer operatorLocation: Pinetown, DurbanIndustry: PrintingRole Description:To ensure that all aspects of the job being produced conform to the customer specificationsSetting up and running the printing machine including caring for the assetCoordinating the Print Assistant and Make Ready crew’s activities and ensuring that hygiene and quality standards are maintained.Minimum Educational and Experience Requirements:Flexographic Qualification with City and Guilds Certificate or/RPL (or any Internationally Recognized Qualification)Minimum of four year post qualification experience in a similar printing positionTechnical Skill RequirementsReasonable level of numeracyAccurate record keepingMulti-tasking skillsGood communication skillsAbility to communicate in English including reading and neat handwritingKnowledge of raw materials, mounting, colour-matching including inks solvents and aniloxsLeadership abilitiesBehavioural Skills RequirementsAbility to work under pressure and to deadlinesAbility to give attention to detailTake responsibility for impact of poor workmanshipAbility to solve problems and think analyticallyAbility to work smart and efficientlyBe a team playerPossess a high level of concentrationAdaptability; flexibility; positive self-image; self-control; tenacity; thoroughness;Roles and ResponsibilitiesCoordinate the activities of the Print Assistant and the Make Ready Crew.Ensure all Health and Safety Rules are complied with at all timesEnsure pre make, make ready and set up processes take place in the shortest possible time to produce products that conform to all specifications at all times at the maximum possible speed whilst minimizing waste.Do running quality checks to ensure products consistently conform to all specifications.Ensure the ISO 22000 (where applicable) Environmental Management Systems policies, procedures and SOPs are adhered to at all timesEnsure all events that occur on and / or affect the machine the machine during a shift are logged accurately (duration and description, product and quality)Ensure that the required machine maintenance is reported and carried out.Ensure machines are lubricated as per scheduled standards.Ensure machine and equipment are kept clean at all times and a full clean to required standards is done when scheduled.Ensure that all tasks allocated by the Production Manager / Overseer to you and your assistant are executed effectively.Ensure that efficiencies are maintained at all times
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQzNzc2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1159553&xid=1266_43776
2y
1
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Leading supplier of Industrial Cleaning Equipment, Chemicals and consumables is looking for a suitable and reliable Field technician to join their KZN team in 2022. The successful applicants must have their driver’s license, be a self-starter and ambitious and ideally have experience in the cleaning industry.
To install, maintain and service a range of electronic/ battery operated equipment. The ability to represent the company in a professional manner is essential in maintaining the company’s integrity and ensuring good business relationships with the customers. The successful candidate should be self-motivated and able to work together in a team environment to ensure that problems are resolved speedily and response times are maintained. Essentially – hardworking, teamwork ethic, technically strong, good people skills, willing to work hands on/get hands dirty
* Ability to work unsupervised and troubleshooting experience is essential.
* The ideal candidate must be able to speak English fluently with good communication skills and Zulu as a second language.
* The applicant must be willing to work after hours and weekends when applicable.
* The ideal candidate must be able to open job cards, carry out condition reports on components and must be able to articulate when a condition report needs to be explained.
* Client (on site) visits, locate equipment and diagnose fault, inform service co-ordinator and client of time of completion.
* 100% Customer satisfaction at all times.
* Service department instruction and feedback (Job card completion daily)
* Machine inspections for major repair / services
* Call on new business for labour / parts / rentals
* Medically fit and healthy
* Service and maintain machines in accordance with manufacturer’s specifications.
* Diagnose and repair faults on equipment effectively and efficiently.
* Install equipment and train operators.
* Provide on-site support throughout the Kwazulu Natal, as required.
* Assist colleagues and other departments on technical / development issues.
* Assist sales team with equipment demo’s as and when required.
* Ensure that daily customer queries / problems are resolved promptly.
* Client Liaison with the aim to grow business.
* Assist customers to extract the best possible value from their equipment.
* Willingness to travel, as and when required
* Ability to provide afterhours standby and/or after hours on-site support
* Promote a professional appearance and maintain customer relations and company integrity.
* Perform admin related tasks based on the policies and procedures set by management.
* Perform other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
* Must have a solid understanding and experience in electrical and mechanical fault finding on machinery and control systems
* Solid understanding and experience in machine setup, installation and commissioning
* Solid under
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1Xzk2NzNfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1139398&xid=1555_9673
2y
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