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Blouberg - Provide effective supervision of team members in respect of policies, procedures and standards on product, administration, hygiene, maintenance, customer service, labour utilization and employee relations and relieve the Restaurant Manager (RM) when required to do so.KEY RESPONSIBILITIES:Assist the Restaurant General Manager (RGM) in the achievement of CHAMPS (Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service) standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations.Manage shifts in accordance with Company policies and procedures including directing the activities of employees in maximising sales, operating efficiency and profitability.Allocate responsibilities to each employee on shift and monitor performance accordinglyEnsure that all employees follow correct maintenance procedures in accordance with the established maintenance roster and advise RGM of any repairs or maintenance requiredEnsure that controls and procedures are implemented to protect the safety and security of employees, customers, property, and company funds are maintained by all employees on all shifts under supervision.Report to the RGM/RM any aspects of employee relations, customer service, health inspection issues that are likely to affect the operation of the restaurant.Assist the RGM/RM to implement restaurant training programmes for staff to enable them to maximise performance and realise their career potential.Support and demonstrate all company culture initiatives & principles acting as a role model and providing leadership as necessary.Drive culture in the restaurant by fostering and building engagement by adopting all Culture initiativesSKILLS & COMPETENCIES:LanguageExcellent command of the English languageStrong communication skillsNumericalStrong numeracy skillsBasic understanding of financial informationComputer literacyIntermediate MS Office skills (Teams, Excel, Word) COGNITIVE COMPETENCIES:Guest OrientationCapacity to focus and achieve standards of service, which comply with the highest expectations of clients.CoachingCapacity to develop followers by providing them with clear and simple instructions, demonstrations and explanations and systematically exposing them to planned but increasingly challenging tasksDelegate and follow-upThe capacity to delegate specific task, not to take control of all tasks, to implement follow up control actions and/ or coaching actions where necessaryExcellence orientationCapacity to focus on and achieve standards of service which comply with the highest expectations of clientsListening and feedbackTo listen and understand what has been heard clearly and objectively, provide positive helpful and productive feedback to the teamAccountability and dependabilityThe ability and capacity to take responsibility for own actions, others can rely on you, loyal and steadfastPeople DevelopmentCapacity to appreciate people’s development needsPlanning and https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQwMzQxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1140652&xid=1266_40341

Blouberg

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Retail Supervisor Vredenburg Growing Clothing Retail Brand requires Supervisors for various Western Cape Stores, Vredenburg being one of them. Minimum Requirements: · 3 – 5 years Supervisory experience with 3 – 5 years experience preferably in the clothing sector. · Must be an effective communicator with strong leadership skills · Strong customer service ethic Job Description: · Develop, implement, and manage sales team and merchandising strategy to achieve profitability and sales targets · Communicate with and motivate employees and customers, resolving issues and initiating corrective action · Ensure a safe and clean work environment · Maintain a clean and safe store environment · Keep open lines of communication with senior management and head office · Maintain stock receiving procedures and administration as indicated by the company · Maintain all staffing schedules · Conduct daily meetings discussing targets, stocks, marketing and resolutions needing to be implemented. · Report all safety, and inventory issues to management and find ways to prevent a reoccurrence. · Maintain and communicate all and any issues that arise in the daily running of the store. · To ensure corrective stock, banking and sales management structures, protocols and procedures are upheld and maintained DAILY · Greet customers within the first 90 seconds of entering the store · Help customers find items in the store and advise on promotional activity currently running – UP SELL · Provide customers with information about items – brand knowledge is a necessity · Ring up purchases at the till point – understanding processes and procedures by reading and studying the handbook provided · Elevate complaints to senior management in a professional and courteous manner if they are unable to rectify the situation at store level · Keep track of inventory. – Weekly hanger counts and bi- annual stock takes are imperative to the success of our business, stock management protocols and procedures are vital to our business Should you be interested in applying, and you meet the minimum requirements, then Dyanne invites you to apply. Email address: dyanne@cjunction.co.za Please note that if you have not heard from us after 14 days to please consider your application as being unsuccessful.

1mo

Vredenburg

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safety officer in West Coast (2 results)

Results for safety officer in Jobs in West Coast