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CXP are looking for a dedicated individual with a desire to grow in the Business Intelligence Space, to join us in a Real Time role. The purpose of this role is to ensure that work schedules are adhered to, and that performance KPIs and NET FTE requirements are met, by real time and intraday management of resources.
No prior practical experience is required, however our ideal candidate should have completed a Bachelors Degree in Computer Science, Information Science or a related field
Role Accountabilities:
Drive increased and sustained levels of productivity in the team. Through reporting, engaging with leaders, and direct engagement with the team, drive appropriate levels of efficiency.Intraday scheduling of offline activity for the coaching and training of advisors.Ensure all reporting and insight is detailed, accurate and meets business requirements.
Minimum Requirements:
Relevant University Degree - Bachelor Degree in Computer Science, Information Science or a related field1 year of general work experience (even if part-time while studying)
Technical Requirements:
Advanced report writing skills (proficiency in Excel)High levels of analytical capability
Candidate Competencies:
SupportiveHighly OrganizedTeam PlayerSelf ManagedDelivers great insights
Please ensure that all fields are complete when applying online for this role. Ensure that you have attached an updated CV and any supporting documentation to your profile as incomplete profiles could lead to our team overlooking your application.
Shortlisted applicants could be required to take a technical/behavioral assessment as part of the application process.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDMzMjMyODU1P3NvdXJjZT1ndW10cmVl&jid=275972&xid=2033232855
2d
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CXP are looking for exceptional individuals who are highly skilled in sales with the ability to provide world class customer service, to join our team in insurance who service UK clientele.
Requirements:
Covid19 Vaccination Certificate Original ID DocumentTax NumberBank Account registered in own nameNational Senior CertificateCompleted tertiary qualification/ studying towards a qualification *PreferredClear Credit and Criminal recordComputer literate2 years’ experience in Outbound Sales or Cold Calling EnvironmentAbility to upsell & cross sell international products/ servicesProven experience in the insurance/ financial spaceProven track record of high performanceExcellent command and use of English, both written and VerbalAttention to detailStrong analytical and numeric skillsAble to navigate through various systems at onceGood attendance and performance recordReliable transport to Umhlanga
Duties Include:
Upselling and cross selling products via telephone.Handling customer enquiries via email and telephonically.Proactively identify issues and problems before they arise.Assist with escalated calls and complaints in line with procedures.Providing world class customer service to international clients.Working with various parts of the business to resolve issues.
Working Hours
Monday to Sunday on a shift rotation (the rotation can be confirmed if successful to next stages but is subject to change from the client).
Full Time (45 hours per week, 40 operating hours) Shift times will fall between 9am to 9pm with the opportunity for over-time.
*Shortlisted candidates will be required to complete a game based assessment as part of our recruitment process. This process will require you to download an application onto your chosen device. The game requires stable internet connection throughout the duration being played.
Successful Candidates should be prepared to commence work 24/01/2022.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMzA1NTYyNDc1P3NvdXJjZT1ndW10cmVl&jid=803438&xid=2305562475
2d
1
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Job purpose:
To proactively record and process claims in accordance with our principles and procedures and to maintain files within our service standards. To deal with allocated claims as speedily and efficiently as possible from outset to conclusion within FCA regulations, and legislative and policy guidelines.
Job responsibilities:
To proactively record, process and settle claims in accordance with our principles and procedures and to maintain files within our service standardsTo ensure that all files are reserved accurately and promptly within our reserving philosophy.To be personally responsible for ensuring the reserves fully reflect the level of damages on each fileTo process cheques on claims files as required and in accordance with your authoritiesTo identify and champion potential fraudulent claims and action as per guidelinesEnsure liability is agreed within existing case law and accident circumstancesEffectively negotiate with customers, suppliers all relevant third party representativesTo adhere to and consider all regulatory requirements at all times, including TCF, DPA, AML and Anti Bribery principles, and ensure all direct reports are compliant.Comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all timesEnsure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times,Any other reasonable duties
Experience & knowledge
Please refer to Grading Matrix
Skills & Qualifications
FAIS (150 Credits)Regulatory Examination (RE5) *PreferredExcellent communication skills, both verbal and writtenNegotiation and influencing skillsGood time management and organisation skills with the ability to prioritise workProblem solving skills with the ability to adopt a logical approach to resolving problemsStrong customer service skillsGood numeracy and literacy skillsComputer literate
Behaviours
Customer focusedEmbrace, embed and incorporate the Company ValuesEmphasis on attention to detail and accuracyAble to work on your own initiative and as part of a teamSelf-motivated and enthusiasticAn organised and proactive approachAbility to work on own initiative and as part of a teamA flexible approach and positive attitudeStrives to drive business improvements to contribute to the success of the business
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTI2MDAzNzE5P3NvdXJjZT1ndW10cmVl&jid=1169471&xid=4126003719
2d
1
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Liberty is honoured to be a high-quality provider
within the insurance industry and is focused on growing our business. We are
currently hiring talented Financial Advisers to proactively identify and sell a
broad array of products to our VALUED customers.
As a
Financial Adviser your primary responsibilities include:
Go above
and beyond for customers: Aspire to deliver world-class customer service
Drive sales through service:
Analyse the customer's needs and achieve sales and referral goals by developing
a positive customer experience
Build a book of business:
Proactively seek ways to develop and expand customer relationships to
contribute towards our success as a whole
Maximize personal productivity:
Desire to maximize personal productivity through attention to detail, self-motivation,
and adaptability to achieve company and personal goals
Grow your capabilities: Actively
participate in opportunities to expand knowledge, influencing, and
interpersonal skills
Qualifications
and Skills:
Matric
Tertiary qualification
(recommended)
Regulatory Exam (beneficial)
Strong communication and
presentation skills
Ability to handle multiple tasks
and complete in a timely manner
Ability to work with a team, yet
be a self-starter
A high degree of determination
Exceptional problem-solving and decision-making
ability
Good negotiation skills
Ability to manage client
relationships
Good, creative, and innovative
ability
Requirements:
Laptop
Clear credit record
Clear criminal record
Vehicle
Benefits:
Training,
supervision, and mentorship
Competitive commission structure
Passive income creation
Flexible working hours
Why Work with Us
At
Liberty, you'll find a customer-centric culture built around helping our
customers and giving back to our communities. When you join our team, you are part
of a supportive and collaborative workforce, with access to training and tools
to accelerate your potential and maximize your career growth.
As a
Liberty professional, you'll be part of a recognised, respected company. Our
mission is to provide you with the necessary resources to help you launch a
successful, ethical, and self-sufficient financial practice.
Our work
environment is fast-paced, energetic, and enthusiastic. If you have an
entrepreneurial mindset and are not looking for "just a job", then
this is the place for you.
If you want
to be the best you need to work with the best.
Liberty is not just our name. It's what we do
APPLY
NOW
5d
ATTENTION EMPLOYERS :If you are looking for a
nanny,,caregivers,,garderners ,general workers and domestic workers /helpers
just call or WhatsApp us on 084 363 2892. We have a database of reliable candidates that
you can select for interview .Ages
range from 20 to 49,Traceable references
provided, Part-time and fulltime ,Live-in and live-out
7d
1
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Are you struggling to get a suitable caregiver? Look no further, I have professional caregivers who are flexible for day or night, stay inn or stay out even part time
Send whatsp to 0849642583
20d
1
All busy mommies, I can help you with pantual and reliable professional nannies. I have Malawians, Zimbabweans, Lesotho and South Africans available for part time/ full time . Send whatsp to 0849642583
2mo
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