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Results for no experience needed call centre in Jobs in Umhlanga
2
Do you have a flair for International Inbound Sales?
Ignition Group is seeking charismatic Sales Experts to work on an International Inbound Sales Campaign. If you feel like you have the talent of talk and conversation, then this new role might be the one for you!
What you get:
- Competitive basic salary
- Lucrative commission structures
- Access to medical aid
- Tenure increases – the longer you stay, the more you earn!
- Nightshift allowances
- Attendance allowances
- Paid training
And so much more!
All you need is:
- 6 Months Sales Experience within a Contact Centre
- Excellent communication skills
- Computer literacy
- The ability to work flexible shifts
That’s it! If you meet these requirements, apply via this link - https://bit.ly/3KNJLDB (you will have to copy and paste this into your web browser) or send us a message.
Job Reference #: INT-DBN-SALES-2
6h
2
Are you currently in sales and looking for a company that pays you what you deserve? Join our CX team. A global company (this looks great on your CV, by the way) that puts its people first.
With monthly incentives, a positive work culture and unlimited commission to be made, Ignition Group is the company that has it all.
Ignition Group offers a complete package that includes:
- Competitive basic salary
- Medical aid and pension fund
- Employee rewards
- Bonuses and Allowances
Awesome benefits such as:
- Free airtime
- Free banking
- Access to retailer discounts
All you need is:
- 6 months of Contact Centre sales or face-to-face sales experience
- Excellent communication abilities
- Computer literacy
That’s it! If you meet these requirements, apply via this link - https://bit.ly/3qGTCUU (you will have to copy and paste this into your web browser) or send us a message.
Job Reference #: LCL-DBN-SALES-2
6h
1
To design and deliver training/facilitation in line with the company and client objectives. To learn and continuously develop the content and delivery styles required to train new and existing employees. Be able to confidently deliver required courses with exceptional product and skills knowledge passed on to all training groups.
* To work with the project manager and relevant Seta to understand the programmes and the project deliverables
* Design, develop, facilitate training programmes based on the needs of the Seta and the company
* Be able to develop, update and arrange material fit for new starters and also existing employees
* Delivery of all required tasks in the specified timescales aligned to business objectives
* On the floor coaching and floor support to the Operation where necessary and when required
* Ensure timeous completion and submission of all Training Documentation (marking registers, reports etc.) to Skills development Manager
* Adhere to all Departmental policies and procedures
* Ensure company values and standards are portrayed through effective management of training groups
* Motivate and develop trainees to perform at the required standards for both existing and new trainees
* Manage training groups aligned to HR policies and procedures
* Communicate feedback on training groups and material effectively
* Work closely with Skills Development Managers to ensure continuous personal development
* Familiarise yourself with all content changes/training design and methodology
* Knowledge of Skills Development Legislation
* Flexibility to accommodate a 24/7 365 day working environment
* Manage and maintain in-house training facilities and equipment
*Competencies, Skills and Abilities:*
* Experience in training facilitation, design and delivery
* Excellent communication skills (in English)
* People Skills & Relationship building skills
* Good command of the MS Office suite
* Public speaking and presentation skills
* Facilitation skills
* Junior Management skills
* Upskill and develop learners who are entering the call centre environment
Market Related
*Competencies, Skills and Abilities:*
* Experience in training facilitation, design and delivery
* Excellent communication skills (in English)
* People Skills & Relationship building skills
* Good command of the MS Office suite
* Public speaking and presentation skills
* Facilitation skills
* Junior Management skills
* Upskill and develop learners who are entering the call centre environment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzY5MDQ3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1264071&xid=1555_69047
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2y
1
To design and deliver training/facilitation in line with the company and client objectives. To learn and continuously develop the content and delivery styles required to train new and existing employees. Be able to confidently deliver required courses with exceptional product and skills knowledge passed on to all training groups
*Key Responsibilities: *
* To work with the project manager and relevant Seta to understand the programmes and the project deliverables
* Design, develop, facilitate training programmes based on the needs of the Seta and the company
* Be able to develop, update and arrange material fit for new starters and also existing employees
* Delivery of all required tasks in the specified timescales aligned to business objectives
* On the floor coaching and floor support to the Operation where necessary and when required
* Ensure timeous completion and submission of all Training Documentation (marking registers, reports etc.) to Skills development Manager
* Adhere to all Departmental policies and procedures
* Ensure company values and standards are portrayed through effective management of training groups
* Motivate and develop trainees to perform at the required standards for both existing and new trainees
* Manage training groups aligned to HR policies and procedures
* Communicate feedback on training groups and material effectively
* Work closely with Skills Development Managers to ensure continuous personal development
* Familiarise yourself with all content changes/training design and methodology
* Knowledge of Skills Development Legislation
* Flexibility to accommodate a 24/7 365 day working environment
* Manage and maintain in-house training facilities and equipment
* Experience in training facilitation, design and delivery
* Excellent communication skills (in English)
* People Skills & Relationship building skills
* Good command of the MS Office suite
* Public speaking and presentation skills
* Facilitation skills
* Junior Management skills
* Upskill and develop learners who are entering the call centre environment
market related
* Experience in training facilitation, design and delivery
* Excellent communication skills (in English)
* People Skills & Relationship building skills
* Good command of the MS Office suite
* Public speaking and presentation skills
* Facilitation skills
* Junior Management skills
* Upskill and develop learners who are entering the call centre environment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzIxOTgzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1176915&xid=1555_21983
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2y
1
Bidvest Insurance was founded in 1997 and provides niche value added products to customers through its Direct Channel which operates via call centres, as well as its Affinity Channel that partners with distribution networks. Our products are designed to protect consumers and deliver exceptional service levels when our customers need us most, so that we can deliver on our purpose ‘To protect everyday South Africans, against foreseeable events and their financial losses, so that we can all contribute to a better South Africa’.
We have successfully expanded and evolved through our dedicated commitment to our values, customers, partners, and staff. Interested individuals looking to join Bidvest Insurance can expect to join a young and energetic team that challenge convention and who are intent on building long term relationships with all stakeholders.
Being a part of Bidvest, one of South Africa’s leading services, trading and distribution groups, your career aspirations with us are only limited by your own imagination.
The Policy Retentions Consultant will be responsible for timely and effective contacting of all customers who have not paid their insurance premiums or intend cancelling their Bidvest Insurance products, with the aim of arranging alternate premium collection dates or retaining customers.
* The consultant must have strong selling abilities
* Ability to convince customers that products meet their needs
* Must have upsell and Cross sell capabilities
* Ability to accurately assess customer needs and deal with objections that may arise
* Ability to feedback issues of compliance and insurer requirements to sales consultants.
* Must have the ability to re-sell products should customer wish to cancel.
* Liaising with correct departments to resolve any administration issues and following up until resolution.
* Ability to handle a high quantity of policies in an efficient & timely manner.
* Attention to detail necessary.
* Provide feedback to management with regards to any risks posed to the business.
* Maintain and develop professional telephone skills and ensure compliance
* Daily administration.
* Degree Grade 12 /Matric
* RE Qualification Essential
* FAIS Compliant- Minimum 60 Credits
* Minimum 1 Year Retentions Sales Experience
* Minimum 3 years’ successful experience in an insurance/ financial services environment.
* Experience in an inbound/outbound call centre environment
* Excellent telephone selling skills with professional telephone manner and commercial acumen and the capability to communicate with enthusiasm and drive.
* Computer literate – MS Word, Excel, Outlook, and CRM knowledge/experience.
* Motor Industry experience would be an advantage.
* Excellent negotiating and closing skills
* Confident and assertive.
* Ability to work under pressure.
Basic + Commission
* Degree Grade 12 /Matric
* RE Qualification Essential
* FAIS Compliant- Minimum 60 Credits
*
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUyODlfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1135795&xid=1555_5289
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2y
1
Bidvest Insurance was founded in 1997 and provides niche value added products to customers through its Direct Channel which operates via call centres, as well as its Affinity Channel that partners with distribution networks. Our products are designed to protect consumers and deliver exceptional service levels when our customers need us most, so that we can deliver on our purpose ‘To protect everyday South Africans, against foreseeable events and their financial losses, so that we can all contribute to a better South Africa’.
We have successfully expanded and evolved through our dedicated commitment to our values, customers, partners, and staff. Interested individuals looking to join Bidvest Insurance can expect to join a young and energetic team that challenge convention and who are intent on building long term relationships with all stakeholders.
Being a part of Bidvest, one of South Africa’s leading services, trading and distribution groups, your career aspirations with us are only limited by your own imagination.
The Policy Retentions Consultant will be responsible for timely and effective contacting of all customers who have not paid their insurance premiums or intend cancelling their Bidvest Insurance products, with the aim of arranging alternate premium collection dates or retaining customers.
* The consultant must have strong selling abilities
* Ability to convince customers that products meet their needs
* Must have upsell and Cross sell capabilities
* Ability to accurately assess customer needs and deal with objections that may arise
* Ability to feedback issues of compliance and insurer requirements to sales consultants.
* Must have the ability to re-sell products should customer wish to cancel.
* Liaising with correct departments to resolve any administration issues and following up until resolution.
* Ability to handle a high quantity of policies in an efficient & timely manner.
* Attention to detail necessary.
* Provide feedback to management with regards to any risks posed to the business.
* Maintain and develop professional telephone skills and ensure compliance
* Daily administration.
* Degree Grade 12 /Matric
* RE Qualification Essential
* FAIS Compliant- Minimum 60 Credits
* Minimum 1 Year Retentions Sales Experience
* Minimum 3 years’ successful experience in an insurance/ financial services environment.
* Experience in an inbound/outbound call centre environment
* Excellent telephone selling skills with professional telephone manner and commercial acumen and the capability to communicate with enthusiasm and drive.
* Computer literate – MS Word, Excel, Outlook, and CRM knowledge/experience.
* Motor Industry experience would be an advantage.
* Excellent negotiating and closing skills
* Confident and assertive.
* Ability to work under pressure.
Basic + Commission
* Degree Grade 12 /Matric
* RE Qualification Essential
* FAIS Compliant- Minimum 60 Credits
*
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUyODlfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1135795&xid=1555_5289
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2y
2
SUPPORT AGENT VACANCY: We are a dynamic and passionate team of individuals specialising in Digital Solutions since 2008; and we need someone equally energised to join our team. The successful candidate will be based at our Umhlanga head office, working Monday - Friday 08h00 - 16h30. SUPPORT AGENT ROLE: Our customers deserve service excellence and that is each Support Agent's primary goal - providing excellent service to our clients. Support Agents are assigned a Network or Multiple Networks based on network size and complexity.
They are individually responsible andaccountable for the overall support management of their network/s. Support Agent Responsibilities includes: Using and maintaining various Software CMS programs
Calling stores to remotely troubleshoot
Communicating with on-site technicians to troubleshoot.
Adhering to the network budget for on-site technicians. Support Agents will be required to provide feedback on amounts spent per month on technicians. Support Agents will be required to provide feedback on stores with repeated calls and call-outs. Support Agents will be required to provide feedback and suggestions regarding "problem" stores. Support Agents will be required to keep network/s details up to date on the various software CMS programs, Asana, Freshdesk and Vodacom Spend Manager. Key Performance Indicators will be based on the Freshdesk ticketing system SLA and the maintenance of network details. The Company's SLA is currently in line with the Freshdesk ticketing system SLA. APPLICANT REQUIREMENTS: A Matriculant senior certificate (mandatory) Min. 2 years of work experience Computer literate (mandatory) Excellent telephone skills Well-spoken and well-written Systematic way of workingHigh level of efficiency Work well under pressure Capable of handling tasks without micro-management Ability to speak Zulu or Afrikaans is advantageous Call centre experience advantageous Experience with Freshdesk, Asana software is advantageous Email CV to: Hello@bbmdigital.co.zaWebsite: www.bbmdigital.co.za
25d
Ads in other locations
1
A Dialler administrator is responsible for managing and
maintaining
The auto/manual dialler system, including its setup,
configuration, and
Optimization, which must align with business needs and comply
with regulatory
Standards. They monitor the performance of the dialler
system and make necessary
Adjustments to enhance its efficiency and productivity.
Another part of their role is coordinating with different
Departments, such as IT and operations, sometimes even
liaising with external
Vendors, to troubleshoot technical issues. They are also
responsible for
Managing call lists, ensuring they are up-to-date and
compliant with all rules
And regulations relating to telemarketing and call
distribution. In addition,
They are responsible for analysing and reporting on call
centre metrics and the
Effectiveness of different dialler strategies.
Requirements:
• Grade 12
Months experience in working on predictive and manual dialler
systems (VICIDIAL)
Dial proven track record.
• Must be able to work under pressure.
• Teamwork Essential
• Data Analysis
• Must have a proven track record for programming,
scripting, loading, mapping, and reporting.
To apply send your CV to recruitment@icallgroup.com
1mo
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