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Results for call centre jobs monday to friday in Jobs in Umhlanga
Experienced Call Center Agents Required.A Lead Generation company based in Umhlanga is seeking top achieving call center agents for local campaigns. Working hours are Monday to Friday - 8am to 5pm or as per campaign requirements. THIS IS OFFICE BOUND - NOT REMOTECampaign 1:Basic - R4500Attendance Bonus - R500Campaign 2:Basic - R7000Attendance Bonus - R1000Agents will be given an interview which determines the campaign that they are successful to begin. Training is paid for.The ideal candidates must have a proven track record, able to meet expectations and KPI's and deliver quality transfers. Email your cv to: recruitment@dsamarketing.co.zaWhatsapp your cv to: 065 842 8066 No Calls
3d
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SUPPORT AGENT VACANCY: We are a dynamic and passionate team of individuals specialising in Digital Solutions since 2008; and we need someone equally energised to join our team. The successful candidate will be based at our Umhlanga head office, working Monday - Friday 08h00 - 16h30. SUPPORT AGENT ROLE: Our customers deserve service excellence and that is each Support Agent's primary goal - providing excellent service to our clients. Support Agents are assigned a Network or Multiple Networks based on network size and complexity.
They are individually responsible andaccountable for the overall support management of their network/s. Support Agent Responsibilities includes: Using and maintaining various Software CMS programs
Calling stores to remotely troubleshoot
Communicating with on-site technicians to troubleshoot.
Adhering to the network budget for on-site technicians. Support Agents will be required to provide feedback on amounts spent per month on technicians. Support Agents will be required to provide feedback on stores with repeated calls and call-outs. Support Agents will be required to provide feedback and suggestions regarding "problem" stores. Support Agents will be required to keep network/s details up to date on the various software CMS programs, Asana, Freshdesk and Vodacom Spend Manager. Key Performance Indicators will be based on the Freshdesk ticketing system SLA and the maintenance of network details. The Company's SLA is currently in line with the Freshdesk ticketing system SLA. APPLICANT REQUIREMENTS: A Matriculant senior certificate (mandatory) Min. 2 years of work experience Computer literate (mandatory) Excellent telephone skills Well-spoken and well-written Systematic way of workingHigh level of efficiency Work well under pressure Capable of handling tasks without micro-management Ability to speak Zulu or Afrikaans is advantageous Call centre experience advantageous Experience with Freshdesk, Asana software is advantageous Email CV to: Hello@bbmdigital.co.zaWebsite: www.bbmdigital.co.za
18d
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Money Train International recruiting
basic salary package
>0 to 1 cfa r4000
>2 cfas r5000
>3 cfas r6000+free transport
4 cfas r8000+free transport
5 cfas r10000+free transport
all plus r500 attendance bonus
uncapped commission
monday to friday 11am to 9pm
contact 0733558342 or email Alfred@moneytrainintl.com
14d
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