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Real Promotions is looking to expand and employ Vodacom Sales Agents.
The Vodacom Sales Agents role is to provide quality professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations. The position is directly responsible for creating, maintaining, and improving customer relationships while interacting with customers on a daily basis during sales and product inquiry transactions. Position is also directly responsible for meeting and/or exceeding sales, individual service quality and various related department goals
Due to a large volume of response, only successful applicants will be contacted for preliminary interviews.
Requirements:
* Excellent telephone etiquette
* An exciting personality.
* Computer literate.
* Goal driven.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzY4NTMwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1263277&xid=1555_68530
2y
SavedSave
SALES CONSULTANTS: VODACOM SHOPS
One
of South Africa’s leading Vodacom Franchises are recruiting
Sales
Consultants
Requirements
2
Years cellular sales experience
Computer
Literate
Good
communication skills
Duties
and Responsibilities
Achieving
sales targets
Customer
service driven
Maximize
on sales opportunities
Good
basic PLUS an excellent incentive commission structure.
If
you have previous cellular / sales experience and look forward to a challenge,
then
forward your cv to:
5d
We are looking for a Data/Techzone Consultant to join our team in Stellenbosch Square. 1 year experiance needed in cellular industry.
R6000 Basic + good comms
Please send cv to anton@datacall.co.za
If the add is still on this site it is still available.
To start asap
7d
1
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Role Purpose:
The VodaPay Customer Care Close Loop Consultant is responsible for recovering poor service experiences for Vodapay customers that rate Vodapay service surveys on the App, Tobi and also live chat. These consultants will be responsible for initiating contact with all Vodapay TNPS detractors, passives and not limited to these, by contacting them to recover the service experience and resolve their query, where a query cannot be resolved immediately on the close loop call it will be logged to the respective area of resolution and theClose Loop Consultant will case manage the query until resolved.
Knowledge & Education:
Matric:Preferred Subjects:
Maths/Maths LiteracyAccountingBusiness StudiesKnowledge of telecoms / Technology /Digital industry desirableNumeracy
Experience:Min 6 months call centre experiencePrevious Call Centre, Retail, customer facing experience highly recommendedGeneral understanding of complex billing and payment concepts, credits and rebates and re billing calculationsSkills & Competencies:Ability to multi-task between digital and frontline communication channels (chat, inbound and outbound)Multi-Screen NavigationOral and Written Communication Business writing chat skill requiredCustomer Service OrientationAttention to Detail (Generic)Problem SolvingAdaptabilityResilienceBe able to apply effective listening, questioning & probing skills to develop and comprehensively understand the customer’s requirementsIdentify areas that impact customer experience and provide insight to internal and Vodacom Improvement teams to drive Improvement opportunities.
Language:English proficientClear well-articulated
Working Hours: (subject to change based on operational requirements) Monday – Friday ( 08:00- 17:00) (subject to change based on operational requirements
https://www.ditto.jobs/job/gumtree/1076293714?source=gumtree
8d
1
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Were looking for a Tech Support Team Leader to join our professional team of technical support agents for Vodacom FTTH in Cape Twon CBD.
The objective of this role is to provide guidance and support to the team with regards to setting up, measuring and meeting performance targets.
We are aiming for speed, efficiency, increase in quality service delivery that makes a positive impact on our customers in a collaborative, supportive environment that drives a people-first culture.
Key Competencies & Skills
Drive operational and technological efficiencies within the teamManage daily operations Monitor team performance against target on a day-to-day basis, and implement changes where appropriate Ensure the individual team members service standards are adhered to e.g. meeting and exceeding targets, team productivity, data conversions, talk interactions captured etc.Handle difficult customer complaints or enquiries Drive quality control and ensure corrective actions are taken where requiredManage administrative workloads and outbound projectsProactively encourage high performance Coach low performers within the teamAdhere to all HR policies and procedures Ensure adherence to Health, Safety and Environmental legislature
Qualifications & Experience
MatricAt least 3 years experience in a leadership role, in contact centre Must be technologically savvy Certificate in supervisory management, ideal but not essential Willingness to work shifts Willingness to work Saturdays and overtime, as requiredUnderstanding of IR and HR policies Ability to handle escalations and take ownership
Working Hours
06h00 – 22h00 Monday to Sunday
https://www.ditto.jobs/job/gumtree/3811782397?source=gumtree
8d
1
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Join us in enabling productive societies across Africa. About the company Mezzanine designs and builds digital technology solutions for customers across Africa in order to create productive societies. Founded in 2012, Mezzanine has market-leading expertise in the agricultural, health, financial inclusion and education spaces and works with mobile network operators to bring about positive change in the lives of people through the benefits of the digital dividend. Mezzanine is a home-grown African company delivering value to the people of Africa.Mezzanine is a subsidiary of the Vodacom Group.About the role The Chief Commercial Officer (CCO) will lead the commercial success of the company across all verticals and markets. The individual will develop new sales channels, build and lead effective regional sales teams, build and lead a team of industry experts responsible for their respective industry commercial performance, and manage distributors. Through the commercial team, the CCO will deliver annual sales targets against the company and product portfolio long range plan and commercial success metrics e.g. contribution margin, EBIT and cash.The direct reports of the CCO will include the regional Head of Sales; Head of SaaS Commercial; Channel Manager; industry Managing Executives (Health, Agriculture, Utilities and Financial Services), as well as the Marketing Manager.The ideal individual will be a rainmaker (have an ability to bring in new business by association) and have an excellent system-, lateral thinking and deal making ability. The individual will be a leader that is able to generate results through the commercial team. The individual will have strong digital and Software-as-a-Service (SaaS) commercial knowledge and experience within sub-Saharan Africa in an ICT solutions environment. Requirements 10+ years of experience in successful digital solution sales and commercialsGood presentation skills and comfortable in professional discussions and complex solution sales negotiations with 3rd parties on C-LevelLeadership - build and lead effective sales teams and cross-functional teams in a high-growth sector Sub-Saharan Africa work experience in an ICT solutions environment and proven track record in working with multinational corporates with matrix organizationsHigh proficiency in Microsoft Word, PowerPoint and Excel Be willing to travel extensively across Africa - channel- and customer engagements Advantageous EE candidateMasters degree - science or commerceExperience in the social impact and innovation, ICT4D or social enterprise environmentExperience in a start-up environmentStarting date: February 2022Location: South AfricaOnly shortlisted candidates will be contacted. Should you not hear from us after 30 days you may consider your application unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yOTJfMTg5MzU0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1165125&xid=292_189354
2y
1
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Cape Town - As a L2 Network Engineer, you’ll be responsible for helping to maintain and upgrade the company’s networks. You will perform regular network monitoring and have access to technical knowledge that is not generally available within the IT department. You will also be expected to conduct routine hardware checks on all equipment in order to ensure it is working properly.Requirements:Technical troubleshooting for issues such as:RD gatewayAudio issuesAbsa applications (workspace)Other applicationsVPN connectivity (Vodacom)Forti Client connectivityQualifications:Three years of experience in software engineering, networking or related field requiredExperience with TCP/IP networking, LAN/WAN connectivity and packet delivery required.Must have a background in troubleshooting network problems, especially over the Internet.Bachelor’s degree in computer science or related field required
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ2NDQ0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1175034&xid=1266_46444
2y
1
Senior Java Developer & Architect (Healthcare solution)My client develops mobile-enabled, cloud-hosted, enterprise software for customers across Africa in order to co-create productive societies. Founded in 2012, the company has market-leading expertise in the agricultural, health, financial inclusion and education spaces and works with mobile network operators to bring about positive change in the lives of people through the benefits of the digital dividend. The company is a home-grown African company delivering value to the people of Africa.The company, a subsidiary of the Vodacom Group.What you will do You will form part of the eLABS team. You will be leading the architectural design and own the technical excellence of the product. You will develop and communicate the use of ‘best practice’ during product development and contribute towards the technical development of junior product developers. The team uses the following technology: Java 1.8, PostgreSQL 11, Git, JavaScript.We are looking for an individual that is a great team player and problem-solver. The ideal individual will be someone who is dependable and dedicated to their work and cares about making a difference in Africa. One of our main drivers, working at the company, is the fact that we build solutions that have a positive impact on people’s lives and with this comes the responsibility of producing work that is of high quality. At the company, we strive to maintain a good balance of working hard and spending time together to build good relationships and celebrate individual and team achievements.What you need• 11+ years of relevant development experience• 4+ years’ experience in Java, JavaScript, HTML, CSS• Strong SQL experience, i.e. strong data processing skills (statistical analysis experience will be beneficial)• Proficiency in Linux operating systemsWhat to expect• Passionate and dedicated team members - We work hard and support each other because we are passionate about what we do and the impact we are making.Senior Java Developer & Architect (Healthcare solution)• Growth opportunities - We have annual personal development discussions to craft out your journey ahead. We have 5 study leave days for those that are pursuing a qualification or certification.• Flexibility - 3 remote workdays with core hours being 10:00 - 15:00. We are output, not input focused. • An energising environment - We celebrate differences and value individuals. We enjoy celebrating successes, having coffee-walks, playing ping-pong and care about each others personal lives.• Income protection & death cover - We care about our staff and their family when unexpected events occur.• Employee Wellness Programme - We are holistic beings and therefore we invest in the health and wellbeing of our staffStarting date:ASAP Location: Stellenbosch, South Africa
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzQ5OTA0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1179913&xid=1108_49904
2y
1
MBR Partners Location Cape Town Rate -Our client, one of the worlds leading suppliers of software to Telecommunications Service Providers is looking for a senior sole contributor Sales Director hunt for new business in Africa with a focus on MTN and Vodacom. The role will involve traveling across Africa to locations like Nigeria, Mozambique, DRC, Angola, and Kenya plus others.The client has a considerable installed base in the region and sells software products BSS (Billing, CRM, Cloud Billing, Loyalty), OSS, Network Automation, NFV, Orchestration, and Cloud Transformation services.This role will involve:- Responsible for growing the business in new domains and/or existing accounts, territories, or domain levels. Partner with third parties and alliance teams to expand business opportunities.You will initiate engagement with targeted accounts and buying centers, and lead the opportunity development process.You will have to establish strong partnerships with key purchasing decision makers, executive sponsors, coaches, and influencers; and develop relationships with third parties to extend the reach of my client beyond the core markets, solutions, and buying centers.You will manage the sales cycles in the different domains, and will take the lead role in positioning and selling my clients Products and Services.You will develop opportunities from the first lead until closure. You will lead resources and matrix manage the designated project team.You will be required to align appropriate sales opportunities to meet business and financial objectives and will be expected to know our customers’ business needs.Requirements:Bachelor’s Degree/ MA in business/marketing or related fields is an advantage.10+ years of sales leadership experience: A minimum of 7 years professional sales, sales management, and/or account management experience in software, technology solutions or system integration sales to the telecom industry.Strong knowledge in Telecom and Network, with knowledge in products and services.Proven experience in sales to the Communications sector - sales record in OSS/BSS domain to Tier 1s.Experience in communication/presenting at the executive level is required.Proven and established relationships with Executives (VP, C Level), or working experience for/or with enterprise companies.You should be a “hunter” with proven experience running long, complex B2B sales cycle processes for large companies and a proven track record of closing large, complex deals. Why you will love this job:This is a unique opportunity for you to take a leading role in positioning and selling Products and Services and be involved in new and exciting domains.You will have the opportunity to work on large-scale deals with leading industry customers, and communicate with C levels and decision-makers in those companies. You will join a leading and driv
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yOTJfMTgzNzM1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1165119&xid=292_183735
2y
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