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My client in the bulk handling industry is looking for a Section Supervisor to join their team in Durban (Bluff).Duties include, but are not limited to, the following:Monitor the achievement of operating targets and standards and assist management with improvements in work procedures and systems.Monitor safety, health and environmental practices against company standards and ensure that variances are satisfactorily accounted for and dealt with.Will be responsible for supervising one of the Operations Sections i.e.: Road, Stacking and Shipping departments, and will rotate to a new section on a yearly basis.Ability to supervise teams effectively.Ensure correct equipment, materials, and personnel are used to achieve daily operational targets.Know the operation of the relevant machines, especially the use of appropriate brakes for the weight of the load.Know the appropriate machine and/or trailer for a given type of load.REQUIREMENTS:Grade 12National Diploma in Management, Operations or 3 Year Technical related qualificationComputer Literacy (MS Office)5-year supervisory experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM3ODk4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1147217&xid=1266_37898
2y
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PLANT NURSERY ASSISTANT:
Plant
Nursery on the Bluff, is looking for a dedicated, hands on & trustworthy lady
that is passionate about plants, outdoors and has excellent customer service skills. The candidate should be hardworking, friendly and have good work ethics that she is able to sweep, clean and carry a bag of compost, or assist with other products.
DUTIES AND RESPONSIBILITIES: Facebook & WhatsApp
General Nursery work Reception, general
admin & book keeping, stock taking, ordering stock, data capturing.
REQUIREMENTS: MS Office,
excellent communication skills. Drivers license advantageous. Working hours .
(08h00 - 17h00) Wages R850 per week.
Working 5 days, with 2 off. Please send CV
and short paragraph explaining why you feel you would be a good fit for the
position to plantnursery@hotmail.com
NOTE * NOTE * NOTE * NOTE - We work weekends & Public holidays.If transport is a problem do not apply.
25d
1
Our Client, a leader in the Chemical Industry, has a vacancy for an Environmental Health and Safety Practitioner based in Amanzimtoti, Durban.
The key focus of this role is to administer and manage EHS Systems, ensuring that high EHS standards are achieved and maintained. This role requires a minimum of 50% of time spent within the factory, warehouses and offices monitoring EHS standards and engaging directly with the workforce.
Environmental Health and Safety:
* Responsible for the personal health and safety of others.
* Conduct site induction for all visitors and contractors.
* Implement, monitor and review EHS procedures and other EHS aspects.
* Conduct rigorous EHS Risk Assessments (RA) and implement gap closure.
* Implement, review and audit ISO 14001 and ISO 45001 systems.
* Conduct weekly EHS audits and inspections to ensure safe and effective operations.
* Engage the workforce on all aspects of EHS and report any deviation to management.
* Chair the monthly safety meeting and safely maintain records as required.
* Organise annual medical surveillance and update EHS statistics.
* Maintain and update the EHS notice board.
* Timeously report incidents on EHS systems and close them out timeously.
* Coach safety champions on their work, and assist them with inspections.
* Work closely with the Compliance Manager to ensure compliance to legal and regulatory requirements.
* Investigate all EHS incidents and implement the necessary corrective action accordingly.
* Grade 12 (Twelve) Certificate.
* NEBOSH or SHEMTRAC or NDip or BTech Safety Management.
* Registration with Saiosh - Key requirement.
* At least 3 (Three) years of experience in managing the site SHEQ function.
* At least 3 (Three) years of experience in legal audits, ISO 9001, 14001 and 45001.
* Strong leadership skills.
* Result- and deadline-driven.
* Good communication skills.
* Willing to spend 50% of time on shop floor engagements.
* Clear criminal record.
Slightly negotiable: R16 000 to R18 000 monthly.
* Grade 12 (Twelve) Certificate.
* NEBOSH or SHEMTRAC or NDip or BTech Safety Management.
* Registration with Saiosh - Key requirement.
* At least 3 (Three) years of experience in managing the site SHEQ function.
* At least 3 (Three) years of experience in legal audits, ISO 9001, 14001 and 45001.
* Strong leadership skills.
* Result- and deadline-driven.
* Good communication skills.
* Willing to spend 50% of time on shop floor engagements.
* Clear criminal record.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzcxNDIxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1268483&xid=1555_71421
2y
Ads in other locations
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The Reverse Logistics Supervisor helps customers and internal departments return products to the manufacturing department. The role will oversee and process damaged or defective merchandise, coordinate the reverse logistics schedule, prepare reports.
Qualifications:
MatricMinimum of 2-3 years related work experience in a similar roleCertificate/Qualification in the relevant field or studying towards oneMicrosoft Office - knowledge and application is essential.
Key Performance Indicators:
Customer Liaison Duties
Resolving National customer queries via telephone or email timeously.Resolving National driver collection queries by liaising with the customer.Providing collection dates to the customer when required.Assisting with daily and monthly stock counts of Samsung stock in cages.Communicate failed collections to the customer.Following up on 9000# requests and communicating with the KIC team to have the 9000#’s released.
Administration Duties
Maintaining the Client Collection Request Smartsheet with delivery dates and collection statuses.Following up with the responsible XDocks for collection statuses/dates/updates.Updating Samsung’s Aging Report with Collection Statuses and emailing to the customer daily with information captured on the Smartsheet, obtained from Freightware and XDocks for all collections nationally.Update Samsung’s original waybill number to returned status on Freightware once a Return Order Number is received and creating a collection request with the return order number to ensure that the returned unit is scanned in the warehouse reflects on Freight ware under the return order number.Checking the Freight on Floor Report daily to confirm pending claims on floor and preparing Samsung’s MB52 Report and emailing daily to the customer.Capturing Collection requests on Freight ware when required.Compiling SSA Billing Report Monthly.Updating 9000# Smartsheet when stock has been received from other branches and credits have been closed on Accellos.Preparing collection documentation for Centurion collections – Printing collection documents and manual labels and handing over to planning.Distributing Samsung Collection Notes to the responsible XDocks via email.Check SSA Return documents received from XDocks and collected in Centurion when returns arrive on site and hand over to Planning for units to be delivered to Value Logistics.Compile a list with serial numbers for Dispatch to check stock before delivering to Value Logistics.Sending a second’s order list to KIC to capture an order for credited stock that needs to be delivered to the Second-hand dealer and follo...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDMzNzM3NzA3P3NvdXJjZT1ndW10cmVl&jid=377523&xid=2433737707
6min
1
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Introduction
Our client requires the services of a Direct Business Sales Consultant at their head office based in Johannesburg. To grow their core business portfolio by engaging and on-boarding new business clients whilst ensuring that the customer is placed at the heart of all sales and commercial decisions in line with all customer experience strategic objectives.
Job description
To source leads or potential clients by hunting and cultivating strong relationships with third parties, partner companies and existing clients.Generation and conversion of self sourced leads through referrals, networks and research.Pro active mining defined sources of business to acquire new subscriptions.Development of a pipeline to work from through referrals, marketing online, word of mouth, networking with current clients.Present, promote and sell products to existing and potential customers, while ensure the offering meets the needs of clients.Follow up on leads provided and regular engagement with existing and prospective customers.Ensure accuracy of client documentation and manage our requirements.Maintain a high level of relevant product knowledge in order to have a meaningful conversation with customers.Report on sales activities to management on a weekly basis.Provide feedback to management on ways to enhance sales, improve the Tracker Brand, and opportunities to deliver greater value to customers by extending the customer offerings.Interact with clients according to client first principles and conduct a needs analysis to assist clients to better understand their requirements.Implement a sales approach in line with the Customer Value Proposition (CVP) framework, but also apply individual sales techniques, approaches and methods to conduct the needs analysis and proactively engage prospective customers to acquire the sales.Plan and execute work to achieve service level agreements, standards and turnaround times in line with value proposition i.e. efficient client service in line with SLAs.Follow sales and other processes (dependent on the product/s sold) to accurately and efficiently process customer documentation requirements for products sold.Understand and remain up to date with FAIS complete disclosure to clients in terms of accreditation, service fees and commission as outlined in terms of the Financial Advisory and Intermediary Services Act (FAIS).Ensure record keeping requirements as outlined by FAIS and the Financial Intelligence Centre Act (FICA) are implemented and adhered to.Ensures compliance to all applicable legislative requirements such as the Code of Banking Practice, National Credit Act, Companies Act, Consumer Protection Act, etc.Ensure implementation and adherence to all internal risk related policies and gu...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODc2ODYzNTA/c291cmNlPWd1bXRyZWU=&jid=1545807&xid=187686350
14min
1
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Looking for a commercial Accountant in Durban with honours and at least 2 years experience.
A Manufacturing company is looking for a Commercial Accountant in their Durban office.
In this role you will assist the Regional Exec with cost and sales analysis and reports, prepare forecasting estimates, prepare and analyse monthly sales reports and estimates, prepare costings and maintain them on the system and assist the Regional Exec with other duties and assignments.
In order to be shortlisted, you must have:
BCom/BCompt with honours (Accounting subjects needed)
2+ years experience in an accounting environment
Manufacturing Cost Accounting will be advantageous
SAP experience
Advanced Excel and MS Office skills
Auditing experience will be beneficial
Job Reference #: KZN000254/LM
15min
1
A new vacancy is available for a Junior HR & Payroll Administrator for our client in the Chemical and Hygiene Industry. The position is based in Durban.
This Junior HR and Payroll Administrator function consists of the payroll processing function for one company having three divisions on the payroll system.Requirements:
Office support and Communication
Assist with procurement of HR consumables/office items.
Filing kept up to date and easily accessible for others to gain access to information.
Use of Microsoft Office 365 Suite for written verbal and video communication.
Assist with effective communication related to various stakeholders through sharing/receiving applicable information/instructions through informal/formal meetings and keeping minutes thereof.
Assist with translation and circulation of notices on notice boards to ensure upward/downward communication. Maintain notice boards to ensure they are current/updated regularly.
Payroll Data Administration
Assist with payroll data (+-180employees), including but not limited to the following:Processing of weekly payroll.
Assistance with monthly payroll.
Maintain and update attendance management system – full function:
Monitor and report absenteeism to management.
Load/remove employee info (Name, Surname, ID Number, EMP code, Dept and Shift) onto the system and sync with facial recognition.
Correct verified clocks if necessary.
Liaise with staff where queries are concerned.
Human Resources Administration (Providing support and assistance)
Employee / Operational Files
Utilise internal HR-related software programs competently.
Provide a range of clerical and general HR Administration duties including filing, scanning (correct format), photocopying, maintenance of both paper and electronic (SMP) filing systems, and any other clerical support to assist in the efficient operation of the HR Department.
Maintain manual and electronic staff files (i.e. SMP / Share drives / OneDrive etc.) – ensure all relevant supporting documentation and information within the sphere of HR is kept up to date.
Comply with HR Calendar deadlines related to
HR admin functions only
and ensure SMP files are updated as specified.
Discipline and Performance related items:
Assist with administration related to Discipline, Probation, and Performance-related meetings – coordination, booking, minutes and related items.
Attend meetings where required for interpretation purposes.
Ensure administration and or preparations for discipline processes are collated and submitted to HR Officer for review.
Training and Development
Arrange training where required and ensure service providers are within approved BBBEE levels.
Health and Safety
Provide support with IOD administration where necessary.
Assist with loading of IOD on DEL system with oversight from HR / Payroll officer. This task to be issued at a future date.
Ensure medical assessment register is rec
SECTOR: Admin, Office & Support
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMjAwMy9BSw==&jid=1804369&xid=E.L002003/AK
24min
1
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Our clients in the Petroleum Oil and Gas sector is looking for a Fleet Controller to join their team based in Empangeni KZN.
Qualifications and Requirements:
Matric
Preferably newly acquired diploma in logistics
Ability to work under pressure to meet deadlines
Knowledge and Skills:
Advanced knowledge of all Microsoft Office applications (Word / Excel / PowerPoint), in particular
Excel
Must be computer literate
Excellent communication skills
Must be able to think on your feet
Goal-driven, no time wasters
Team-player
Able to work and thrive under pressure
To go the extra mile, whether expected of you or not.
Duties:
Preparing drivers paperwork with stops, load release etc.
Overseeing and managing all drivers and assistants
General fleet management
Briefing of drivers
Scanning in drivers paperwork to the de briefing hub every morning.
Vehicle monitoring and checking for suspicious stops
Tracker and trip sheet analysis
Maintain driver discipline .
Maintain truck turnaround time
Capture all drivers log sheets with overtime and night-outs
Keep record of all inhouse training and arrange for days for in-house training
Issuing of warnings
Preparing of cases for hearings
Assist with filling up trucks to get urgent orders out.
Assist with getting rid of preloads and checking in with customers if they are satisfied or if they need product
Processing of drivers leave and managing fleet to ensure there are enough drivers to trucks
Assist with planning and scheduling
Managing drivers’ hours worked
Liaising with gantries on renewing safeloads and driver inductions
Accident investigations
Communicate with customers late deliveries.
Daily speeding and tracking reports
Ensuring that drivers and customers calls are answered in a timeous manner-after hours included
Assist with HSSE – Safety manager to guide you.
Spot checks (HSE)
Near miss (HSE)
PPE Issue
Updating files (hard and soft copy)
Loading of trucks (safeloads, Hazchem’s, DGP and medicals. So, they can update on their side)
Maintaining of driver files
Maintaining of medicals Hazchem’s and DGP
Capturing all incidents and accidents on (QM) quality manager
Ensure toolbox talks are done on a weekly Basis
KPA on a monthly basis
Harbour permits(yearly) assist
Fire permits (yearly) assist
Liaising with the mechanics on trucks that need to be serviced and breakdowns and planning to get
defects sorted out
Alternating standby
Retrieve footage
Communication with Tracker and Truck assist
SECTOR: Petroleum, Oil and Gas
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPVBFMDA1ODkxL0tC&jid=1805339&xid=PE005891/KB
25min
1
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Our client in the manufacturing sector is looking for a Creditor Controller to join their team in Riverhorse Valley Kwazulu-Natal.
Duties:
Allocates receipts to open items on a specific line-item basis.
Performs testing on SAP, when required.
Investigates unallocated receipts by liaising with the banks.
Performs account reconciliations.
Distributes monthly statements.
Supplies customers with reprints of the · Testing performed on SAP. · Investigations performed – outcomes followed up.
Accounts reconciled – outcomes followed up.
Monthly statements available, accurate and distributed in a timely manner.
Customer satisfaction index – feedback original tax and / or billing documents.
Maintains accurate customer master data in the system.
Resolves account queries with the customers.
Conducts weekly account reviews with the sales representatives.
Assists with the process of applying for and maintaining credit limits from insurers.
Conducts age analysis reports after month-end. Operates within controls and procedures in
order to ensure the integrity.
Reports risks or areas of concern to management within area of responsibility.
Promotes compliance with all relevant regulations and procedures to prevent fruitless, wasteful and irregular expenditure.
Supports the effective and transparent use of financial and other resources.
Limits expenditure, reduces costs and ensures deviations from budgetary limits are reported to direct Manager.
Maintains effective working relationships with employees and customers to render highest quality of services.
Identifies and solves problems whilst demonstrating a high level of integrity in line with company core values.
Qualifications:
Certificate in Credit Control/Administration or related fields (NQF 5).
Experience:
Up to 3 years’ experience in Credit Control or in a similar role within a Manufacturing environment.
Computer Literacy (MS Office Suite; SAP)
SECTOR: Manufacturing
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPVBFMDA1ODM5L0tC&jid=1775610&xid=PE005839/KB
31min
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Latin Spanish Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Latin Spanish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the le...Job Reference #: 202651
1d
1
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This incumbent is responsible for fulfilling the role of a liaison officer between the members of the Fund and the Fund’s service providers, the functions include but are not limited to:
· Host Fund presentations for members, union officials, employers, and other identified stakeholders at approved site.
· To ensure end to end service delivery on behalf of members and employers for all queries.
· To ensure communication and engagement to employers, members, and stakeholders of the Fund.
· To resolve all queries and actively monitor service delivery on the Fund, take appropriate steps to ensure that SLA is delivered.
Walk in Members
Receive members and help them with submission of their claims and all queries.Ensure that all due diligence is completed in processing the claims and all other queries.Check that all claim documents are available: Viz. ID, forms tax numbers etc.Act as a service rep to ensure that all forms are completed fully to ensure timeous payment. Guide the member ito education and completion of all paperwork to prevent come backs. Viz, To Advise member of any outstanding documentation or what will affect the delay of the claim.Attend to members and beneficiaries who are submitting and following up on their claims (withdrawal, funeral, disability, death, unclaimed benefits, retirement, trust fund).Escalate claims that are outside the service level agreement.Assist with all walk in queries to ensure end to end service and delivery eg. Advising members who come to enquire about their membership on their statusLiaise with various departments/stakeholders wrt member claims eg to the relevant CLO/MCLO for further investigation.Provide members with benefit statements, contribution history and quotations where available.Educate members on benefits of the fund and process.Ensure reporting daily to the manager for consideration and review.
Planning for Travelling
Complete a yearly travel plan split per month.To inform all Client Liaison Officers (CLOs) of planned pending trips and to get a list of employers that needed to be visited from CLOs.To ensure that all administrative tasks relative to the training including full recon, outstanding claims and unallocated contributions have been obtained.To check with the Agents that the employers to be visited have been registered with the NBC and if not to include in the preparation for the visits.To escalate all matters arising from the employer meetings/visits to the relevant departments and ensure that they are acted on.
Reporting and Admin
Submit daily and weekly reports including any ad-hoc reports as and when required by businessAll claims and documents to be uploaded and indexed on Everes...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzU1NzQ3Nzc/c291cmNlPWd1bXRyZWU=&jid=1468526&xid=335574777
35min
1
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We are currently seeking to fill the position of an employee Health and Wellness Officer on a temporary basis for a period of one month in Pietermaritzburg.
Responsibilities:
The duties of the temporary employee health and wellness officer will include, but is not limited to:
Implement and coordinate employee health and wellness service.Conduct employee need assessment and analysis for redress.Implement HIV and AIDS, TB and health promotion programs.Implement a comprehensive and effective occupational health program.Co-ordinate and facilitate the management of COVID19 cases within the province.Provide National office with regular reports and statistics with regards to COVID 19 cases.Assist officials with information and procedures to be followed with regards to quarantine, isolation and adjusted levels in relation to return to work.
Desired Experience:
Minimum 3 year’s supervisory experience in health and wellness environment.
Qualification:
National Diploma in Nursing and registered with a recognized Professional council / National Diploma in Environmental health, Safety Management or Bachelors degree in Human/Social/Behavioral Science.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80Mjc3NjA3NDg5P3NvdXJjZT1ndW10cmVl&jid=1250763&xid=4277607489
36min
1
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We are looking for a Senior Bookkeeper to work at our head office in Pinetown, on a full-time basis. Gross salary R15,000 per month.
A successful candidate must have the following abilities:
· Must have a matric (financial management diploma would be advantage)
· Must have vast experience in Pastel accounting
· Must understand suspense accounts and processing
· Up to trial balance
· Must have strong administration ability
· Must work in a clean and neat manner
· At least 5-10 years’ experience
· Must be a good communicator
· Must have solid references and no criminal record associated to mistrust
· Must have a valid driver’s license and own transport
· Must have e-filing experience and knowledge (VAT, PAYE, IT)
· Must be able to work in a fast and pressured environment
Responsibility:The position includes, but will not be limited to, the following responsibilities:
· Reporting direct to the CEO and CFO
· Reconciliations and project management in pastel
· Excel reporting
· Complex invoicing and inventory management
· Accounting function across different companies
· E-filing
· Accounts process up to trial balance and audit preparation
· Will be required to assist branches in accounting processes
· Will assist and report to the CFO and COO
· Valid drivers license essential
· Reliable transport essential
· Working hours: Monday - Friday - 7:30 - 17:30, Saturday - 8:00 - 13:00
Salary: R15,000.00 per month negotiable depending on experience.
Job Types: Full-time, Permanent
Send CV to hello@cartime.co.zaSalary: R15000
38min
1
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ROLE PURPOSE
Huntswood’s success relies on its IT Infrastructure and End-user facilities being available, effective and efficient.
As a Firstline ServiceDesk Technician, you will be the face of the Technology Team. You, along with the team will handle the initial first point of contact for all technical incidents and requests from the business, offering a professional, courteous, speedy and effective service to ensure disruption to Huntswood’s business processes and clients are kept to a minimum.
Job description
Ensure that incidents and problems logged on Huntswood’s call logging system are responded to quickly, professionally and courteously, ensuring that calls are correctly prioritised and categorised.Ensure that identified incidents and problems are descriptively logged and kept up to date on Huntswood’s call logging system.Strive to meet the SLA’s defined within the Call logging system.Ensure that all incidents, requests and problems are escalated to the appropriate team if they are not able to be resolved within the agreed timescale.Answering telephone calls and strive to resolve a majority of tickets on first contact and to work with the Head of Customer Support to identify opportunities to further improve the number of tickets resolve on first contact.Managing Client project set-ups to ensure the Client infrastructure is set up on-time and is tested and working.Work alongside 2nd & 3rd Line to learn and carry out escalated tasks (where appropriate)Provide remote support across both Huntswood sites and to home based colleagues.Be a true team player, working professionally and constructively with colleagues offering help and assistance with incidents, user requests, problems and projects.Ensure Huntswood’s computing facilities are kept secure to reduce the risk of breaches of confidentiality, integrity and availability.Writing and reviewing Service Desk Team’s documentation.Carry out manual handling, moving desktop equipment during desk and office moves as well as project set ups.Work positively with the other members of the Technology team to ensure end-to-end customer satisfaction with the technology services to customers.Responsible for Huntswood Assets and ensuring that the CMDB is accurate and kept up to date.
Person Specification *Essential
Excellent Customer facing and Customer Service skills, able to communicate to users at all levels.Thrive in a busy environment with changing priorities and goals.Good level of understanding of a Microsoft Windows Active Directory environment including GPO.Be able to demonstrate a good understanding of the major Microsoft packages namely Microsoft Windows and Office 365.Good l...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTMxMjEyOTcyP3NvdXJjZT1ndW10cmVl&jid=1012492&xid=1531212972
41min
1
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Reporting to: Supervisor
EE Candidate Advantageous
An opportunity has become available for a Junior Accountant at the Umhlanga Office and our Durban South Office.
General Duties and Responsibilities
Drafting of financial statements for various types of entitiesPrepare information for completion of Tax ReturnsAssisting clients with queries and general accounting issuesPrepare calculations for IT14SDsPrepare Tax calculations.
General Knowledge, Skills and Abilities
Caseware knowledgeXero knowledge is advantageousVAT & PAYE knowledgeDrafting financials of various entitiesAttention to detailCommunication skillsGood organizational skills
Educational Requirements:
Bcom AccountingSaipa Articles
Experience:
2 Years
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzQyODk4MzQ0P3NvdXJjZT1ndW10cmVl&jid=1524044&xid=3742898344
43min
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Business Description:Personal Finance provides clients in the entry, middle, affluent and self-employed markets in South Africa with a comprehensive range of financial service solutions to facilitate their long term wealth creation, protection and niche financing needs. Company is looking for experienced life and investment financial advisors to be based in its Kwa-Zulu Natal. Company offers the following:ü Provision of office space and full infrastructure for financial advisorsü Full suite of administration services, i.e. new business finalisation, client services and client retention mechanismsü Telephony services, i.e. internet, email, telephone, voice logging, secure storage of data, full suite of Microsoft accessü Access to business coaching and client advice supportü Assistance with practice managementü Training support, i.e. technical and soft skills trainingü Access to an effective lead generation systems and trainingü Support with succession planningü Support with unlocking of equity from adviser practices Output/Core Tasks:ü Establish long-term relationships with clientsü Financial planning for clientsü Focus on identifying client needs and then offer suitable financial solutionsü Provide excellent service orientation and frequent contact with clients Requirements:Matric or NQF4 equivalent certification (Essential)Tertiary Certificate and or Degree (Essential)Financial qualification and or RE5 accredited (Beneficial)Drivers license with own vehicle (Essential)Sales Experience and Skills (Essential)1 year financial industry experience (Beneficial)Latest 6 Months commissions statements (Beneficial) Remuneration and benefits:Choice of different Sanlam adviser contractsUp to 90% commissionVesting Bonuses for the first 2 yearsPerformance Bonus (13th cheque) in DecemberAssistance with the purchase of technology equipmentMembership of Pension Funds and Group Life SchemesInitial and ongoing training via Sanlams AcademySupport with industry related qualificationsAccess to mobile nurses and doctors for client medicalsAccess to Sales Consultants who can assist with client projects, database segmentation, product advice etc.Access to product specialists i.e. risk, savings, investments, private wealth, loyalty programs etc.Compliance supportMarketing supportAccess to Legal advisorsFinancial planning toolsTraining Allowances offered for Graduate Advisors R5000 R8000 over the first 3 months onlySalary offers to Qualified and Experienced Advisors R8000 R20000pm (Depending on track record)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4MzUwN19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777791&xid=1109_183507
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We are looking to employ an Operations Assistant/Site Supervisor in a Labour Environment with outstanding administrative and communication skills. An Operations assistant is expected to be a conceptual thinker with superb organizational and time management skills. You must be reliable and should accurately follow instructions with the ability to multitask and acclimatize to a fast-paced environment.
To ensure success, Operations assistants/Site Supervisors should display remarkable conflict management and decision-making skills with a solid understanding of employee relationships, staffing management, and payroll and benefits administration. Top candidates will be superb at problem-solving, efficient in scheduling, and precise in the recruitment process.
Responsibility:Key Competencies :
• Support all internal and external HR-related inquiries or requests.
• Maintain digital and electronic records of employees.
• Serve as point of contact with clients and operations management.
• Assist with the recruitment process by identifying candidates, performing reference checks, and issuing employment contracts.
• Assist with performance management procedures.
• Coordinate training sessions and seminars.
• Perform orientations and update records of new staff.
• Enforcing of Code of Conduct initiating Disciplinary Process
• Maintaining Disciplinary Matrix
• Produce and submit reports on general HR activity.
• Process payroll and resolve any payroll errors.
• Complete termination paperwork.
• Management of teams on site
Job Requirements:
• Experience in human resources or related (essential).
• Experience in retail operations (advantageous).
• Microsoft Excel (highly competent)
• Highly computer literate with capability in email, MS Office, and related business and communication tools.
• Effective HR administration and people management skills.
• Exposure to payroll practices.
• Full understanding of HR functions and best practices.
• Excellent written and verbal communication skills.
• Works well under pressure and meets tight deadlines.
• Fantastic organizational and time management skills.
• Strong decision-making and problem-solving skills.
• Meticulous attention to detail.
• Ability to accurately follow instructions.
Job Reference #: OPS-StangerConsultant Name: Recruitment Rise Up Management
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Urdu Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Urdu and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experience ...Job Reference #: 202639
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· ASSISTANT TO EXECUTIVE REQUIRED IN OVERPORT
DURBAN·
Minimum
of 5 years experience in a similar role·
Excellent
written and verbal communication skills·
Time-management
skills – MUST MEET ALL DEADLINES·
Ability
to pay attention to detail·
Organization
skills·
Ability
to multitask·
Basic
understanding of frequently used computer software and programs, such as
Microsoft Office·
Providing
administrative assistance, such as writing and editing e-mails, drafting memos,
and preparing communications on the executive’s behalf·
Maintaining
comprehensive and accurate records·
Organizing
meetings, including scheduling, sending reminders, and organizing catering when
necessary·
Answering
phone calls in a polite and professional manner·
Managing
the executive’s calendar, including making appointments and prioritizing the
most sensitive matters. Kindly email your CV to admin@motalaperfumes.com if you meet all of the above requirements.
2h
4
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Housekeeping Co-ordinator:
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5 star standards are maintained
·
Assist and supervise housekeeping
·
Make sure laundry is running efficiently
·
Make sure all housekeeping supplies are
available Must be creative & love housekeeping & cleanliness
· Maintenance Co-Ordinator:·
Co-ordination of maintenance ·
Prioritising maintenance projects·
Planning ahead of maintenance to be done
throughout the lodge·
Make sure all materials are available for any
projects
Front Office & Reservations Assistant:
·
Guest Services; check-in & out procedures
· Promote activities that are offered
·
Good telephone etiquette
· Knowledge of Innkeeper SoftwareGeneral Skills:·
Strong problem-solving abilities·
Very competent with figures & spreadsheets·
Lead by example·
Team player·
Must be conscientious·
Extremely neat, tidy and organized·
Maintain a professional approach ·
Impeccable attention to detail·
Must be able to following instructions Tertiary & Experience:
·
Relevant Degree or Diploma
·
Housekeeping and maintenance experience 3 – 5
years
·
Skilled & experienced with reservations
system
·
At least 3 year working experience at 5-star
properties
·
Excellent computer & software skillsPersonal:·
Fully bilingual·
Strong operational and leadership skills·
Excellent communication skills·
Focussed, creative and passionate about the
hospitality industry·
An excellent track record with contactable
references
·
No bad habits e.g. smoking/drinking/other email CV & supporting documentation to accounts@thegorge.co.za
6h
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