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Our client is a company specializing in software solutions to the property industry, based in the Somerset West area.Our client is seeking an experienced Customer Support / Rental Administrator to join their team. Please note that this is an office-based position.The role would suit an individual with a genuine passion for people, customer service and with excellent training and administration skills.The successful candidate must be a very energetic person who likes to communicate with people and to assist them. The person must also have the ability to convey and explain information well.You must have the ability to work independently and harmoniously as part of a team.Responsibilities: Responsible to take new clients through the onboarding process and do all the training that is involved, as well as manage all aspects of the onboarding process.Facilitate set-up and process planning sessions.Facilitate basic training workshop.Facilitate customer success sessions (advanced training).Compile audit.Facilitate weekly training.Facilitate additional training as needed.Attend to support queries (telephone and email).Attend to administration duties.Assist team where needed. Characteristics and Requirements: Must a have a solid working record.2 to 3 years’ previous working experience in rentals and training will count in your favour.Must have excellent administration and training skills.Must be organized and able to stick to deadlines.Able to work in a pressurized environment.Attention to detail.Able to prioritize tasks.Must have a passion for real estate and training.Must be fully computer literate with rental software experience as an advantage.Office based position in Somerset West. Starting date: As soon as possible.Salary offered: Between R15 000 and R18 000 per month – depending on experience.Please apply online if you meet the necessary requirements and believe this is an opportunity you will thrive in.If you have not been contacted within 14 days, please consider your application as unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc3Njc2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1199778&xid=1109_77676
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Maintenance Team Leader / Electrician My client is a well established concern and has a vacancy for a Maintenance Team Leader to maintain the groups assets and supervise a group of Technicians. The successful candidate must be a qualified Electrician or Millwright with 3+ years relevant experience. Duties:Responsible for the diagnosis, troubleshooting, repair, and maintenance of the Group’s assets.Must be able to use technical knowledge to do general maintenance of electrical, plumbing, mechanical systems, tiling, painting and general maintenance of buildingsMust be responsible for the installation of all operational related equipment ensuring an efficient operational process at all times.Performing general renovations on properties, maintaining and general upkeep such as painting, clearing drainpipes, upkeep of landscaped gardensWillingness to work day and or evenings, weekends and extended working hours and will work both indoors and outdoors.Monitors the use and inventories of spare parts, maintenance supplies, and equipment and initiates reordering when necessary.Respond to emergency callsWill be required to deal with sub-contractors for jobs not in his / her field of expertiseShould be highly organized as he or she will be expected to maintain good records of receipts, invoices and tools.Preparing work schedules for the repair technicians.Running and managing the groups preventative maintenance programRequirements:Qualified Electrician or MillwrightWireman’s license (Three phase) will be advantageousMin 6+ years experienceValid drivers licenseOn Offer:Basic salaryStandby allowanceCompany carPension fund Website:http://www.helderbergpersonnel.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ4MTIyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1181553&xid=1266_48122
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*Our client requires the service of a Managing Agent who will be responsible for providing support to Trustees of Sectional Title Schemes and Homeowners Associations by ensuring professional management of their property.*
*Key performance areas:*
Administrative duties:
* Maintain a complete set of accounting books.
* Keep records of each owners levy statements.
* Arrange annual accounting audit with the Auditor of the governing body.
* Preparation of the annual budget for calculating the levies
* Preparation and maintenance of employee contracts, statutory requirements, remuneration and leave
* Handling of all correspondence of the Legal Entity / Association.
* Various secretarial services e.g. sending letters to residents or owners, copies of house rules, etc.
* Record keeping of minutes books, rules, plans, insurance policies, etc.
Meeting Services:
* Arranging trustee / management committee and annual general meetings.
* Take care of proxies, nominations, agendas, etc. for the AGM.
* Taking and sending out of minutes.
* Assist and advise the trustees / management committee on the procedures regarding matters such as general meetings, special general meetings, quorums, proxies, resolutions, voting rights, etc.
Customer Service and Communication:
* Provide efficient and timely service
* Communicate professionally, friendly and helpful at all times.
* Monthly reporting to trustees
* Work with trustees with all actions to ensure excellent good governance of the legal entity.
Legal and Conflict Resolution Assistance:
* Provide assistance where conflict arises between trustees, owners, tenants, residents and their guests within the Act as well as with the assistance of NAMA and Equillor.
* Assist trustees with exceptional or problem situations with research / investigations to suggest solutions
Financial Management:
* Control of current account as well as investment account at bank.
* Collection of levy fees and overdue levies in collaboration with lawyers where necessary.
* Ensure invoices are sent out on a monthly basis.
* Settlement of all accounts of the governing body / association, e.g. electricity, garden service, maintenance and repairs, UIF, Remuneration Commissioner, tax, VAT etc.
* Deposit of all funds received in the governing bodys own bank account.
* Provision of clearance certificates.
* Maintaining Asset Registers where applicable.
Maintenance and Repair Services:
* Receipt of all matters relating to maintenance of the building and common area.
* Collection of quotations for repairs and giving instructions to contractors for minor repairs.
* Submission of quotations for major repairs and improvements to the Board of Trustees and Management Committee.
* Payment of contractors from the governing bodys own bank account after inspection of the work has taken place by the Board of Trustees or Management Committee or their p
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzE5NTEzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1172341&xid=1555_19513
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Somerset West - My client is a well established concern and has a vacancy for a Maintenance Team Leader to maintain the groups assets and supervise a group of Technicians. The successful candidate must be a qualified Electrician or Millwright with 3+ years relevant experience.Duties:Responsible for the diagnosis, troubleshooting, repair, and maintenance of the Group’s assets.Must be able to use technical knowledge to do general maintenance of electrical, plumbing, mechanical systems, tiling, painting and general maintenance of buildingsMust be responsible for the installation of all operational related equipment ensuring an efficient operational process at all times.Performing general renovations on properties, maintaining and general upkeep such as painting, clearing drainpipes, upkeep of landscaped gardensWillingness to work day and or evenings, weekends and extended working hours and will work both indoors and outdoors.Monitors the use and inventories of spare parts, maintenance supplies, and equipment and initiates reordering when necessary.Respond to emergency callsWill be required to deal with sub-contractors for jobs not in his / her field of expertiseShould be highly organized as he or she will be expected to maintain good records of receipts, invoices and tools.Preparing work schedules for the repair technicians.Running and managing the groups preventative maintenance programRequirements:Qualified Electrician or MillwrightWireman’s license (Three phase) will be advantageousMin 6+ years experienceValid drivers licenseOn Offer:Basic salaryStandby allowanceCompany carPension fund
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQxMDIyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1147611&xid=1266_41022
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Business Development Executive - Property(POS274) Cape Town / Somerset WestR 25 000 to R 35 000 per month (slightly negotiable) About this role We are looking for an enthusiastic and outgoing person who are interested in property management, software solutions, business development and sales. Our position includes a comprehensive training and development programme, but prior property management and sales experience are essential.Experience & education Must come with property management/portfolio/ rental or Estate Manager experienceExperience in a corporate environment will be preferred but not criticalFully Bilingual (English and Afrikaans)Preferably a diploma or degree in finance or extensive knowledge and experienceMature communication skills to present in front of Fortune 500 C-Level clientsMust have own reliable transportClosing Date: 29 April 2022
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc2MjA1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1195270&xid=1109_76205
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*Reference: SW003006-AM-3*
My client is a well established concern and has a vacancy for a Maintenance Team Leader to maintain the groups assets and supervise a group of Technicians. The successful candidate must be a qualified Electrician or Millwright with 3+ years relevant experience.
Duties:
* Responsible for the diagnosis, troubleshooting, repair, and maintenance of the Group’s assets.
* Must be able to use technical knowledge to do general maintenance of electrical, plumbing, mechanical systems, tiling, painting and general maintenance of buildings
* Must be responsible for the installation of all operational related equipment ensuring an efficient operational process at all times.
* Performing general renovations on properties, maintaining and general upkeep such as painting, clearing drainpipes, upkeep of landscaped gardens
* Willingness to work day and or evenings, weekends and extended working hours and will work both indoors and outdoors.
* Monitors the use and inventories of spare parts, maintenance supplies, and equipment and initiates reordering when necessary.
* Respond to emergency calls
* Will be required to deal with sub-contractors for jobs not in his / her field of expertise
* Should be highly organized as he or she will be expected to maintain good records of receipts, invoices and tools.
* Preparing work schedules for the repair technicians.
* Running and managing the groups preventative maintenance program
Requirements:
* Qualified Electrician or Millwright
* Wireman’s license (Three phase) will be advantageous
* Min 6+ years experience
* Valid drivers license
On Offer:
* Basic salary
* Standby allowance
* Company car
* Pension fund
R Negotiable
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzM3MzJfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1135111&xid=1555_3732
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*Reference: SW003006-AM-3*
My client is a well established concern and has a vacancy for a Maintenance Team Leader to maintain the groups assets and supervise a group of Technicians. The successful candidate must be a qualified Electrician or Millwright with 3+ years relevant experience.
Duties:
* Responsible for the diagnosis, troubleshooting, repair, and maintenance of the Group’s assets.
* Must be able to use technical knowledge to do general maintenance of electrical, plumbing, mechanical systems, tiling, painting and general maintenance of buildings
* Must be responsible for the installation of all operational related equipment ensuring an efficient operational process at all times.
* Performing general renovations on properties, maintaining and general upkeep such as painting, clearing drainpipes, upkeep of landscaped gardens
* Willingness to work day and or evenings, weekends and extended working hours and will work both indoors and outdoors.
* Monitors the use and inventories of spare parts, maintenance supplies, and equipment and initiates reordering when necessary.
* Respond to emergency calls
* Will be required to deal with sub-contractors for jobs not in his / her field of expertise
* Should be highly organized as he or she will be expected to maintain good records of receipts, invoices and tools.
* Preparing work schedules for the repair technicians.
* Running and managing the groups preventative maintenance program
Requirements:
* Qualified Electrician or Millwright
* Wireman’s license (Three phase) will be advantageous
* Min 6+ years experience
* Valid drivers license
On Offer:
* Basic salary
* Standby allowance
* Company car
* Pension fund
R Negotiable
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzM3MzJfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1135111&xid=1555_3732
2y
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Our client, a leader in the property management industry, is looking for a Migration Data Specialist to join their team in the Helderberg area. Our client is a proudly South African company specializing in developing software solutions (SaaS) for the property management industry.They are committed to develop intelligent software solutions, enable seamless take-on processes, and provide dedicated training and support services. With customer centricity as the backbone of their business they have been able to gain a significant footprint in South Africa.We live in a moment of remarkable change and opportunity. Data and technology are transforming industries, society, and even the workplace–by creating professions that did not exist before the emergence of data, cloud, social, and mobile. As one of the fastest growing software companies in SA, our client is on the forefront of the 4th industrial revolution and just the place to continue your career.Whom is our client looking for? Our client is looking for an enthusiastic, self-disciplined, and dedicated people’s person who is interested in property management and software solutions and has a keen eye for detail and good Excel skills.Job Description: Customer data migration: This involves the export of all customer data from their current software platform and the importing thereof.The timely and accurate migration of data is critical for a seamless migration.An advanced knowledge of Excel and attention to detail is required to be able to fulfill this function.Regular interaction with the clients to ensure accuracy of their data and feedback of the process is paramount. Training: Each client will go through a two months’ hands-holding period where all core functionality is trained to all users based on their role within the company.On-going weekly training on new feature releases or best practice training sessions. Support: Migration Data Specialists must know the company’s products inside out. They are often called upon to provide support to clients to be able to provide additional training on our client’s solutions.They may even help clients plan and understand the best ways to utilise their software on the customer’s business needs.The Migration Data Specialist is not focused on making sales, rather on educating their customers on the flexibility and capabilities of their software so customers are encouraged to continue using their services. Customer success: Analyze customer data to improve customer experience.Hold best practice training seminars for customers.Improve onboarding processes.Evaluate and improve tutorials and other training infrastructure.Mediate between clients and organization.Handle and resolve customer requests and complaints.Mitigate customer churn.Aid in product development.Sustain business gro
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzU0MjEwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1198340&xid=1108_54210
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Maintenance Team Leader / Electrician My client is a well established concern and has a vacancy for a Maintenance Team Leader to maintain the groups assets and supervise a group of Technicians. The successful candidate must be a qualified Electrician or Millwright with 3+ years relevant experience. Duties:Responsible for the diagnosis, troubleshooting, repair, and maintenance of the Group’s assets.Must be able to use technical knowledge to do general maintenance of electrical, plumbing, mechanical systems, tiling, painting and general maintenance of buildingsMust be responsible for the installation of all operational related equipment ensuring an efficient operational process at all times.Performing general renovations on properties, maintaining and general upkeep such as painting, clearing drainpipes, upkeep of landscaped gardensWillingness to work day and or evenings, weekends and extended working hours and will work both indoors and outdoors.Monitors the use and inventories of spare parts, maintenance supplies, and equipment and initiates reordering when necessary.Respond to emergency callsWill be required to deal with sub-contractors for jobs not in his / her field of expertiseShould be highly organized as he or she will be expected to maintain good records of receipts, invoices and tools.Preparing work schedules for the repair technicians.Running and managing the groups preventative maintenance programRequirements:Qualified Electrician or MillwrightWireman’s license (Three phase) will be advantageousMin 6+ years experienceValid drivers licenseOn Offer:Basic salaryStandby allowanceCompany carPension fund Website:http://www.helderbergpersonnel.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ4MTIyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1181553&xid=1266_48122
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Our client, a leader in the property management industry, is looking for a Migration Specialist to join their team in the Helderberg area. Our client is looking for an enthusiastic, self-disciplined, and dedicated people’s person who are interested in property management and software solutions and have extensive rental experience and knowledge.Company Description: Our client’s software enables property managers to manage their property portfolio with one solution that seamlessly integrates all the functions of property management and accounting. It assists managing agents with their day-to-day work and responsibilities.This support includes financial advice for best practice financial processes, best practice industry principals and better business management.Our client is a fast-growing company which provides their staff members with constant new opportunities for growth once an individual is more familiar with the property management industry and with their clients.Qualifications and experience requirements: Financial Degree.Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.A minimum of 3 years previous financial work experience.Previous support experience would be advantageous.Skills: Fully bilingual.Excellent communication and people skills.Must be able to work in a fast-paced environment.Must be able to work under pressure.Must have excellent problem-solving skills.Must have attention to detail.Team player as well as being able to work independently.Key Responsibilities: Responsible for solving customers cases through a variety of customer contact channels which include telephone, emails, and online meetings.Data migration of our client information from a previous financial system onto their financial system.Build client relationships while assisting them with queries.Updating system training documents.System training via zoom to ensure that customer users have adequate basic, intermediate, and advance system knowledge.Job Description: Customer Success Consultant: Analyze customer data to establish client’s usage of functionality and adoption of best practice processes.Engage client in customer success journey and consult with clients on specific system and rental business-related topics.Creating a culture of learning and establish dual accountability with the client.Managing the client’s progress and schedule follow-up consultations as required.Present bulk user-group training sessions covering numerous best practice processes.Evaluate and improve current processes and training infrastructure.Mediate between clients and organization.Handle and resolve customer requests and complaints.Mitigate customer churn.Aid in product development.Sustain business growth by ensuring excellent customer experience.Support: Customer Success Consul
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzQ4Mzk0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1168001&xid=1108_48394
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