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Quality Engineering Manager- SedibengMechanical or Electrical Qualification with minimum 3 years , post qualification experienceResponsible for Quality Assurance and the ongoing development of an ISO 9001 based Quality Management SystemManaging maintenance of the equipment and the facility in Production as well as Safety and Health ComplianceOversee multiple areas within the company ensuring productivity and efficiencyProcess ExcellenceCommitment to QualityMaintenance ManagementSafety and environmentTracking & reportingSales Process adherenceSelection and procurement of manufacturing related raw materials and servicesBudgeting & ForecastingComputer LiteracyHelp develop SOPsDeadline Driven
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The position of Project Manager: Supplier Development Projects consists of planning,
initiating, and managing the allocated Supplier Development Projects. It also consists of
leading and guiding the work of staff, serving as liaison between the client and the
implementation team. This includes planning project stages and assessing business
implications for each stage, and monitoring progress to assure deadlines, standards, and cost
targets are met.
Develop and manage work breakdown structure (WBS) of Supplier Development
Projects;
• Develop implementation plans that include analyses such as cost-benefit or return on
investment (ROI);
• Ensure timeous delivery of project deliverables at the right quality.
• Develop or update project plans for Supplier Development Projects including
information such as project objectives, sub-functions required, stakeholders,
schedules, staffing and risks;
• Assign duties, responsibilities, and spans of authority to project personnel;
• Coordinate recruitment or selection of project personnel;
• Develop and manage budgets for Supplier Development Projects;
• Prepare project status reports by collecting, analysing, and summarizing information
and trends.
• Present progress reports to clients
• Review project documents
Enforce compliance to project management best practices, and usage of approved
software solutions.
• Establish and execute a stakeholder management plan;
• Establish and execute a project communication plan;
• Develop, manage and communicate the risk log.
• Manage project execution to ensure adherence to budget, schedule, and scope;
A Bachelors Degree in in a Business Studies or equivalation
• At least 3 years’ experience in Management of Small business development projects
• Corporate work experience
• Experience in the small business development environment
• Ability to give full attention to what other people are saying, and to use logic and
reason to identify the strengths and weaknesses of alternative solutions
• Ability to identify complex problems and reviewing related information to develop and
evaluate options and implement solutions
• Ability to monitor or assess performance of yourself, other individuals, or organization
to make improvements or take corrective action.
Negotiable
A Bachelors Degree in in a Business Studies or equivalation
• At least 3 years’ experience in Management of Small business development projects
• Corporate work experience
• Experience in the small business development environment
• Ability to give full attention to what other people are saying, and to use logic and
reason to identify the strengths and weaknesses of alternative solutions
• Ability to identify complex problems and reviewing related information to develop and
evaluate options and implement solutions
• Ability to monitor or assess performance of yourself, other individuals, or organization
to make improvements or take corrective action.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1MDE4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1242919&xid=1555_55018
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Purpose: To drive production stability of business systems. Including, but not limited to custom java developed applications, .Net developed applications, AS400 RPG developed applications and application virtualisation platforms like docker.Minimum Requirements: National Diploma in IT10 Years Relevant experience IT Applications Production SupportKnowledge and exposure to RPG/AS400 skillsGood understanding of the systems development life cycle (SDLC) frameworkProgramming & ScriptingSQL SkillsPlanning, Research, Reporting & Presentation SkillsKey Performance Areas: Incident & Problem management(Treat Your Customer Fairly)Collaborate with Change Management, Quality Assurance QA and Development on requirements to resolve/stabilize or improve application platforms.Configuration ManagementImplementation managementDocumentation (SOP)Reporting GenerationTechnical CapabilitiesCustomer experience
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Qualification and Experience: 3 Years IT related degree Postgraduate qualification (advantageous) 5-10 years of experience and understanding in designing and developing data warehouses according to the Kimball methodology. Experience within Retail, Financial Services, and Logistics environments. Design and development of ETL processes.SQL development experience, preferably SAS data studio and AWS experienceThe ability to ingest/output CSV, JSON, other flat-file types, and any related data sources.Proficient in Python or R or willingness to learn. Key Performance: Systematic solution design of the ETL and data pipeline in line with business user specificationsDevelop and implement ETL pipelines aligned to the approved solution designEnsure data governance and data quality assurance standards are upheldDeal with customers in a customer-centric mannerEffective Self-Management and TeamworkTO APPLY: Only if you do meet the minimum job requirements and experience as mentioned above, you may submit a detailed updated CV. Please Apply Online and complete your registration on Ditto Hire (our application tracking system) to enable and protect you as a candidate to accept the new POPIA terms and conditions. This will then create your permanent profile with which you can apply for all jobs as advertised by AJ PERSONNEL. However, you may remove your profile from AJ PERSONNEL when you are no longer in the job market. AJ Personnel is fully POPIA Compliant. Please take note that the applicants who do not adhere to the above criteria will not be considered for the respective position. Note our clients may expire jobs at their own discretion. AJ PERSONNEL will only respond to shortlisted candidates. If you have not received a response within two (2) weeks from applying, your application was most likely unsuccessful. In accordance with our Employment Equity goals and plan, preference will be given to suitable applicants from designated groups as defined in the Employment Equity Act 55 of 1998 and subsequent amendments thereto
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Responsibilities include: Day-to-day supervision of contractors carrying out O&M work on sites; ensuring SLAS, OLAS, KPI, due dates and specifications are strictly adhered to set objectives.Conduct spot check inspections, job completion assessments, end-to-end maintenance schedule supervision and quality assurance.Complete physical on-site inspections of all sites in assigned cluster within given timelines.Community liaison as applicable.Take ownership of all planned work activities on assigned sites.Recommend new processes where needed to improve quality or on-time delivery.Receive diesel supply from vendor, sign off way bill and site log book.Ensure diesel supply to the site is adequate for every cycle and alert RM on diesel levels on any shortfall.Ensure diesel waybills are delivered to the regional office within stipulated time.Perform vendor warehouse visits at the beginning of every cycle to ensure availability of PPM materials.Confirm daily PPM activities in line with the validation plus using the approved checklist and give feedback to the Regional Maintenance Planner by carrying out spot checks using the PPM Live.Validate snag fixing and provide feedback as appropriate.Identify the need for a non-routine maintenance work and provide detailed information on the site status.Follow up with non-routine maintenance work being carried out and ensure quality and schedule compliance.Coordinate all site cut-over activities and escalate all RMS and Solar Solution issues on sites.Identify the need for asset replacement on site and present business case for the request.Escalate all site access/restriction issues and theft cases as appropriate.Perform integrated site audit on allocated sites.Fill an ATD per decommissioned asset highlighting count and status of assets and forward physical copy to ROM after obtaining vendor sign off.Sign off Job Completion Certificate (JCC).Report Preliminary Acceptance Testing (PAT) status on a daily basis.Escalate issues on site post-takeover to the ROM. General Duties Promote communication between colleagues for the benefit of information flow and to curb any problems that arise.Write and submit reports to the ROM in all matters relating to the regional unit.Manage relationships with partners/vendors.OperationsPerform TSS design analysis and communicate the results with the vendor to generate design drawing.Notify warehouse to source alternative tower from vendors if required.Manually perform TSS design analysis and enter the results in the Design Analysis Tracker database. Maintain up to date Design Analysis Tracker and any other trackers assigned.Analyze pictures and additional documentation sent by the Field Service Engineer.Conduct preliminary analysis of upgrade request.Identify if a site visit is needed from preliminary analysis conducted.Perform site evaluation a
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The Role: We are looking for an experienced HR Practitioner for a 12-month fixed term contract for our client in Mpumalanga.We are looking for 3 to 5 years of work experience as an HR Practitioner, working with TES and Labour Broker Employees on Projects for the BU. We require your extensive knowledge of the SAP HR Systems and audit procedures. Will be responsible for the following: Support to all Contractors on the project by facilitating the contractor recruitment processReporting weekly and monthly local labour statsOnboarding reporting and general HR matters Minimum educational level:                                                     National Diploma in Human Resources ManagementBTech in Human Resources Management Skills and Experience: Duties and Responsibilities include the following:      Do quality checks on documentationEnsure data is captured accuratelyEnsure availability of information for client feedback and reporting purposesEnsure that all relevant information is available for capturingExecute responsibilities in a manner that is in accordance to guidelines and standards associated with Human Resources (HR) services within Business Unit (BU) = Projects ER strategy and Recruitment procedureComply with HR metrics, standards and guidelinesEnsure contractor compliance to applicable policies, processes, procedures and applicable statutory laws and regulationsAddress discrepancies/unlawful practices by reporting it to the managerApply ethical principles in the practice and processing of HR relevant dataUnderstand the key business drivers of the business unit, Project team Contractors and theinterrelationships between other functionsMaintain relationships with both internal and external customersAttend to customer requests, complaints, needs and challengesConduct regular follow-ups to ensure problems have been resolvedImplement a customer-centric approach and consistently deliver qualityHR servicesLink up with business partners to ensure that the HR value chainFacilitate the Employee Assistant Programme (EAP) referral process (?) Incl. in comms)Generate and complete Quality Assurance (QA) management reports and recommendations on trend analysisResponsible for quality of SAP HR master dataDistribute information, control and change documentsPrepare and complete management reports and analysisMaintain and ensure a healthy environment and safe operations practicesEnsure compliance with all applicable Safety, Health and Environment (SHE) policies and procedures in line with set standardsEncourage a culture that focuses on safety in all operationsÂ
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Position NameTeam Leader: QA Medicine ManagementPosition PurposeTo effectively manage the Quality Assurance department of Medicine Management. To ensure all departments within Medicine Management followthe highest Quality Assurance Standard Principles to effectively serve both external and internal customersExperienceMinimum of 3 years experience in Managed Healthcare. Previous exposure to managing a team will be advantageous.QualificationsRelevant Clinical Qualification with NICE experience. Registration with the relevant statutory bodies.Operating Model:Ensure best quality work delivered by team in the execution of tasksAssist with implementation and maintenance of Standard Operations ProceduresInvestigate IT queries and escalate where requiredImplement team operational plans and manage that the defined delivery objectives are met through supporting, and being supported by other teams within and linked to the department / projectIdentify opportunities to improve the teams core operational internal processes and internal supply chainResolve team operational conflicts
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POSITION SUMMARY
The DGM is the overall in charge of the Call Centre Operations that support the internal and external clients on a day-to-day basis. The DGM is the first Line management. Directly responsible for 400-1000 FTE’S depending on process requirements. Responsible for ensuring the highest level of service for our clients; promoting development, growth and providing leadership that promotes and encourages teamwork. Responsible to manage all the business function in association with all Internal and External stakeholders.
Meet customers’ expectations by planning and implementing call centre strategies and operations, improving systems and processes and Managing Call Centre staffs.
Experience preferably in Inbound & Outbound onshoring operations.
DUTIES & RESPONSIBILITIES
Determines call centre operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviewsDevelops call centre systems by developing customer interaction and voice response systems, and voice networks; designing user interfaces; developing and executing user acceptance test plans; planning and controlling implementationsMaintains and improves call centre operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgradesAccomplishes call centre human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counselling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.Meets call centre financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actionsPrepares call centre performance reports by collecting, analysing, and summarizing data and trendsMaintains equipment by evaluating and installing equipment; developing preventive maintenance programs; calling for repairs; evaluating and implementing upgradesMaintains professional and technical knowledge by tracking emerging trends in call centre operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional soci...
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This young, dynamic and entrepreneurial organisation within the financial and insurance industry as a vacancy for a Quality Assurance Administrator within the Collections Call Centre.
.MAIN PURPOSE OF THIS POSITION
To assume responsibility for:
Quality Assurance for the Group
MAIN TASKS AND RESPONSIBILITIES:
Implement and Monitor the QA process (Internal Call Centre QA)Conduct all assessmentsMonthly reportingTrend ReviewsCoach Staff for QA/Performance ImprovementStaff Training
REQUIREMENTS:
Matric and Qualification in Call Centre Management3 Years’ Experience in Call Centre ManagementMust be able to interpret Most South African LanguagesAttention to detail. Logical Thinker. Problem Solver. Good Communication SkillsAbility to work to tight deadline
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An exciting career opportunity exists for a Clinical Facilitator within the Pretoria East area.
If you have the following experience, we look forward to receiving your application.
Duties include the following, but not limited to:
• Co-ordinate and assist Unit Managers with supervision and training of all learners
•To assist with quality assurance and maintenance of nursing standards
•To facilitate a continuous in-service training program in the units
•To assist with the formulation and implementation of policies and procedures
•To promote the recruitment of prospective learners, basic and post basic, through the use of excellent clinical practice, illustrated by sound clinical facilitation
•To place and rotate learners in the various disciplines to gain clinical competence as required by their program
•To liaise with unit managers / management regarding learner placement without causing a negative impact on the functioning of the various units
•To provide clinical facilitation for learners and permanent staff, both at the bedside and in a structured format, be it: one on one at the bedside, group discussion, on the spot teaching, demonstration, correlation, congruence or problem solving to complement theoretical teaching
•To identify the learning needs within the various disciplines, to ensure that facilitation / teaching is appropriate for the current practice and circumstances
•To prepare for and present a structured learning program where learners are seen in a class environment to consolidate theoretical knowledge and augment clinical application
•To maintain accurate records, as required by the tertiary institution for registration purposes, allowing the learner complete the basic program
•To plan evaluation of the learner’s and permanent staff’s clinical competencies at a regular basis
•To, on a monthly basis, plan the completion the various clinical components of the learners’ program ensuring timely completion of the prerequisites
•To liaise with tertiary education institution through scheduled meetings to plan examinations / evaluations and identify problem areas
•To remain updated on new developments / learning opportunities as they may arise within the clinical practice environment in order to be able to convey up-to-date information to the learners ensuring they remain at the forefront of clinical practice
•To facilitate good working relationships with unit managers / management and other health professionals to ensure optimal patient care and sound management of staff within the units
Requirements:
•Five years post- basic clinical experience currently working in a nursing unit
•Nursing Education Qualification will be advantageous
•Must be registered with SANC
•Must have good clinical knowledge & skills
Salary:
Market Related
Application Process:
It is imperative that when applying for this position you make use of the reference number otherwise your application will not be considered
Closing Date: 30 October 2020
To apply for the above mentioned position, please e-mail your CV to: Joburg@medxstaff.co.za
If you don’t hear from us within 3 weeks of your application
Job Reference #: Clinical Facilitator within the Pretoria East areaConsultant Name: Michelle Seyfried
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The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center quality processes and procedures; as well as making recommendations for enhancements to training materials as needed to enhance the overall Callforce customer’s experience.
Experience and skills required:
2-3 years experience in a similar roleExcellent verbal, written and interpersonal communication skillsOutstanding customer service skills and dedication to providing exceptional customer careMust be self-motivator and self-starterFocus on quality and customer serviceExceptional listening and analytical skillsSolid time management skillsMust be able to effectively deal with people at all levels inside and outside of the CompanyCreative ability & writing proficiencyAbility to multitask and successfully operate in a fast paced, team environmentMust adapt well to change and successfully set and adjust priorities as needed
Responsibilities:
Participates in design of call monitoring formats and quality standards.Performs call monitoring and provides trend data to site management team.Uses quality monitoring data management system to compile and track performance at team and individual level.Monitors customer care email responses.Participates in customer and client listening programs to identify customer needs and expectations.Provides actionable data to various internal support groups as needed.Coordinates and facilitates call calibration sessions for call center staff.Provides feedback to call center team leaders and managers.Prepares and analyzes internal and external quality reports for management staff review.Perform other duties as assigned.
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/1370446644?source=gumtree
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The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center quality processes and procedures; as well as making recommendations for enhancements to training materials as needed to enhance the overall Callforce customer’s experience.
Responsibilities:
Participates in design of call monitoring formats and quality standards.Performs call monitoring and provides trend data to site management team.Uses quality monitoring data management system to compile and track performance at team and individual level.Monitors customer care email responses.Participates in customer and client listening programs to identify customer needs and expectations.Provides actionable data to various internal support groups as needed.Coordinates and facilitates call calibration sessions for call center staff.Provides feedback to call center team leaders and managers.Prepares and analyzes internal and external quality reports for management staff review.Perform other duties as assigned.
https://www.ditto.jobs/job/gumtree/2392142811?source=gumtree
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CallForce is a prominent Business Process Outsourcing (BPO) known for delivering exceptional outsourced solutions to our clients. We are seeking a highly skilled and results-driven Campaign Manager for our Outbound Sales division. As a Campaign Manager, you will be responsible for planning, executing, and optimizing outbound sales campaigns to drive revenue growth and exceed client expectations.
Key Responsibilities:
Campaign Strategy and Planning:
Develop comprehensive campaign strategies aligned with client goals and industry best practices.Define campaign objectives, target audience, and key performance indicators (KPIs).Create and manage campaign budgets and timelines.
Team Leadership:
Lead a team of team leaders, sales agents, trainers, and support staff to ensure campaign success.Ensure team leaders performance reviews are conducted regularly, and constructive feedback is given for performance improvement.Foster a collaborative and high-performance culture within the team.
Campaign Execution:
Oversee the execution of outbound sales campaigns, ensuring adherence to scripts and compliance standards.Monitor campaign performance, analyse data, and make data-driven decisions to optimize results.Implement strategies to increase sales conversion rates and achieve revenue targets.
Reporting and Analysis:
Generate and analyse campaign reports to track KPIs, identify trends, and recommend improvements.Provide regular reports to clients and internal stakeholders, summarizing campaign performance and actionable insights.
Compliance and Quality Assurance:
Ensure that all campaign activities comply with industry regulations and client-specific requirements.Implement and maintain rigorous quality assurance processes to uphold service quality.
Qualifications and Requirements:
5+ years of experience as a Campaign Manager in an outbound sales environment within the BPO industry.Strong leadership and team management skills.Excellent communication and client-facing abilities.Analytical mindset with the ability to interpret data and make strategic decisions.Knowledge of outbound sales processes, techniques, and compliance standards.
Why Join CallForce:
Competitive salary and performance-based bonuses.
Opportunities for career advancement within a growing BPO organization.
Collaborative and supportive work environment.
Access to ongoing training and development programs.
Engage with a diverse client portfolio and exciting sales campaigns.
https://www.ditto.jobs/job/gumtree/796378588?source=gumtree
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CallForce is a prominent Business Process Outsourcing (BPO) known for delivering exceptional outsourced solutions to our clients.We are seeking a dedicated and experienced Claims Team Leader to lead our claims department effectively. As a Claims Team Leader, you will play a pivotal role in supervising a team of consultants, ensuring efficient and accurate claims processing while providing mentorship and guidance to team members. If you have a strong background in claims, leadership skills, and a commitment to delivering excellent service, we invite you to apply for this position.
Responsibilities:
Team Supervision
Claims Processing
Coaching and Development
Quality Assurance
Customer Servicer
Performance Metrics
Reporting
Policy Adherence
Qualifications:
Matric / Grade 12/ SAQA Accredited Equivalent (Essential)
Regulatory Exam 5
Relevant FAIS Qualification
Minimum of 2 years of experience in claims management or a related role
Knowledge of insurance policies, claims procedures, and regulatory requirements.
Benefits:
Competitive salary and performance-based bonuses
Opportunities for professional development and career advancement.
Collaborative and supportive work environment.
https://www.ditto.jobs/job/gumtree/1489286419?source=gumtree
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The Quality Assurance Manager will monitor process implementation, manage QA teams in various campaigns within the business & reporting to the Head of the Training & Quality Assurance department.
The Quality Assurance Manager will ensure that quality & compliance standards across the business are consistently met & engineer strategies followed by implementation, to continuously better the performance of the business according to the policies and procedures of the business. This individual will be responsible for client communication regarding all matters Quality Assurance as well as regular briefings with senior management on the progress of the Quality Assurance teams & work done across all campaigns.
Duties & Responsibilities
Ensure compliance with the companys quality systems & processesEvaluate daily feedback from all quality assurance & compliance teamsDevelop and maintain thorough knowledge & understanding of products, including performance and functional requirements of the contact centreEnsure campaign KPIs are met regarding quality standardsContinuously upskill quality assurance personnelProvide weekly quality assurance reports to the business & to clients as per SLA requirementsEnsure on-going optimisation across all campaigns within the businessTeam management
Requirements
Ability to work and complete projects without supervision, self-motivatedAbility to communicate with discretion and professionalism, understanding when confidentiality is neededAnalytical approach to problem solving & solution driven strategy developmentCritical attention to detailCapable of always working on multiple campaignsStrategy implementation with excellent organisational skillsQuality control astutenessStrong knowledge of customer care processes and techniquesDemonstrated ability to work well in a team environmentMust be a critical thinker
Qualifications & Experience
Data AnalysisAt least 3-5 years in Quality Assurance/Quality Control/Compliance at management level (BPO industry preferred)At least 3-5 years of Managing a QA TeamMS Excel proficiency advancedCustomer Centric Report building
https://www.ditto.jobs/job/gumtree/1568607316?source=gumtree
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The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center quality processes and procedures; as well as making recommendations for enhancements to training materials as needed to enhance the overall Callforce customer’s experience.
Experience and skills required:
2-3 years experience in a similar roleExcellent verbal, written and interpersonal communication skillsOutstanding customer service skills and dedication to providing exceptional customer careMust be self-motivator and self-starterFocus on quality and customer serviceExceptional listening and analytical skillsSolid time management skillsMust be able to effectively deal with people at all levels inside and outside of the CompanyCreative ability & writing proficiencyAbility to multitask and successfully operate in a fast paced, team environmentMust adapt well to change and successfully set and adjust priorities as needed
Responsibilities:
Participates in design of call monitoring formats and quality standards.Performs call monitoring and provides trend data to site management team.Uses quality monitoring data management system to compile and track performance at team and individual level.Monitors customer care email responses.Participates in customer and client listening programs to identify customer needs and expectations.Provides actionable data to various internal support groups as needed.Coordinates and facilitates call calibration sessions for call center staff.Provides feedback to call center team leaders and managers.Prepares and analyzes internal and external quality reports for management staff review.Perform other duties as assigned.
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/334739193?source=gumtree
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The incumbent of this role will provide the role of a facilitator and instructional designer, primarily focused on Travel Management Solutions and ICT. The facilitator will be required to facilitate learning using a variety of methodologies, in a variety of contexts. The facilitator must facilitate learning to achieve foundational, practical and reflexive competence in learners within their scope of expertise against unit standards using pre-designed and newly designed learning material. Facilitator will also need to create specialised and customised training interventions pertaining to the field of specialisation and design manuals to complement.
Must have proven record of training initiatives within team/organisationMust assist with needs analysis and programme developmentsAbility to troubleshoot and assist consultants remotely and on the job via remote accessAdministration and end-to-end coordination of learning interventions utilising an LMSEnd-to-end coordination of training courses and programsComplete all reporting of monthly training completedCollection of attendance registers and follow up on non-attendanceAssistance with upkeep of records to ensure compliance with CATHSSETA, NERA and SAQA related legislationsResearches, designs, publishes and facilitates curriculums for internal clientsSupports and coaches learners using learning technologies to deliver skillsConsults with management regarding the training needs of the organization and then follows up to ensure training was effectiveEnsures that associates are aware of the training requirements and that the training materials are readily availableAnalysis and projection of trainingCo-ordinate and deliver technical training as neededProvide reporting on technical trendsMaintains appropriate records of learner development and resource allocationStays abreast of new training methods and determines relevancy to clientsPerforms other responsibilities and duties as neededDesigns and delivers formal training programs and workflows for internal clients, including hand-outs, manuals, and learning exercisesRevising training material to ensure its in line with the current trends in the tourism industryAdministers written and practical examsWrites performance reports to evaluate trainee’s performance and identify gaps between current and desirable skill setsTraining material must be in line with the NQF and SAQA requirementsQuality assure all training materialAnalyse training needs of learnersEnsure professional delivery of all trainingEnsure training rooms are prepared prior trainingsEnsure all manuals and documents are kept up to date and in supplyTrain, mentor, coach and provide examples of when they u...
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LetsLink recruitment is currently seeking a Technical Manager to join the team of a private hospital in Pretoria. The Technical Manager will take charge of all technical and related services at the hospital, including risks related to infrastructure and assets, all plant and equipment (both clinical and non-clinical).
The successful candidate will be responsible for managing all hospital facilities, clinical infrastructure, and assets, as well as ensuring proper planning of resources in accordance with ISO. Being accountable for managing all staff in the Technical Department, training nursing, pharmacy, admin and management staff on technical related issues, and enforcing Group policies and procedures to staff members as well as contractors to ensure the mitigation of all risks.
Responsibilities:
Management of all hospital facilities, clinical infrastructure and assetsManagement of all staff in the Technical DepartmentEnsure proper planning of resources in accordance with ISO 55000 principlesEnsure the correct skills are provided for the specific jobTraining of nursing, pharmacy, admin and management staff on technical related issuesManagement of technical related purchasing and expenditureManagement of contractor’s performanceImplementation of Group policy and procedures to manage and maintain the hospital facilities and assetsEnforcement of Group policies and procedures to staff members as well as contractors to ensure the mitigation of all risksEnsure compliance with the Occupational Health and Safety Act and other related legislationEnsure quality and safety assurance during and after completion of contracts as the safety custodianResponsible for project management and engineering services of all small building projects at siteResponsible for the financial performance and budget of the Technical DepartmentCustodian of the asset management database on the CMMS (Computerised Maintenance Management System) ensuring reliability and validity of all dataManagement of the maintenance management system, ensuring that all equipment risks are managed and that all repairs and maintenance is conducted, as and when required.
Requirements:
A Bachelors Degree (BTech) or related qualification equivalent to an NQF level 7.A Certified Engineer (Certificate of Compliance – GCC)A minimum of five (5) years applicable technical and managerial experienceExperience in Asset Management and Financial ManagementExperience in both the electrical and mechanical engineering in the hospital and hospitality industry would be advantageousPrevious experience in project managementHospital or hospitality experience will be an added advantageIntermediate computer literacy in MS OfficeConversant with the...
https://www.ditto.jobs/job/gumtree/1209804378?source=gumtree
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LetsLink Recruitment is seeking a Nursing Manager to work at a private hospital in the Western Cape. The successful candidate will be responsible for ensuring the provision of quality patient care through the leadership of a multidisciplinary team. Additionally, the Nursing Manager will be responsible for motivating, supporting, and optimizing staff performance, as well as managing all related nursing services and activities in accordance with the policies, procedures, philosophy, and objectives of the Hospital.The ideal candidate will have a relevant nursing qualification, registration with the South African Nursing Council as a Registered Nurse, and a minimum of 3 years management experience within the private sector.Key Responsibilities:
Coordinating all functions and activities related to the provision, promotion, and assurance of quality patient care.Understanding local demands and supply dynamics and aligning tactical plans accordingly.Identifying and implementing areas of improvement through benchmarking and auditing hospital nursing practices.Managing all related nursing services and activities according to policies, procedures, philosophy, and objectives.Ensuring that nursing standards, quality assurance, and risk management are maintained within the hospital.Implementing and managing clinical governance.Managing the nursing budget and driving business unit profitability.Developing talented nursing leaders and promoting sound staff, patient, and doctor relationships.Facilitating effective change and conflict management.
Skills and Qualifications:
Diploma in General Nursing (NQF level 6) or B Cur Degree (NQF level 7).Registration with the South African Nursing Council as a Registered Nurse.A relevant business management qualification is preferable.A minimum of 3 years management experience within a private sector is beneficial.Deputy Nursing Manager experience is preferable.Strong stakeholder relationship management and negotiating skills.Proficient understanding of legislative and business climate pertaining to nursing.Ability to manage own energy, and intra-personal and inter-personal skills functioning.Resilience within a complex, challenging environment.Sound financial knowledge and ability to implement financial and business management principles.An intermediate level of computer literacy.Knowledge and experience in healthcare-related quality management and improvement.Research proficiency.Sound knowledge of activity reporting for various requirements.
If you meet the qualifications and are interested in this exciting opportunity, please submit your application today to vacancy at letslink dot co dot za or contact Gary on 011 02619...
https://www.ditto.jobs/job/gumtree/2808441303?source=gumtree
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LetsLink recruitment is currently seeking a highly motivated and experienced Night Manager to work at a private hospital in Pretoria. The Night Manager will take overall responsibility for the hospital at hand and ensure a safe environment for all patients, staff, and stakeholders. The Night Manager will also be accountable for coordinating capacity building, mentoring, and training of our nursing staff.
Key Responsibilities:
Ensure that nursing standards, quality assurance, and risk management are maintained in the hospital.Determine acuity and workload of all wards/units and allocate staff appropriately.Identify quality improvement opportunities and ensure appropriate strategy and quality improvement initiatives are developed and measured.Ensure the principles of infection prevention and all standard precautions are adhered to.Investigate all negative incidents and ensure appropriate capturing on IMS.Monitor safety standards in accordance with the Machine and Occupational Safety Act (Act 6 of 1983).Ensure compliance with protocols, policies, and Acts.Ensure that all equipment is in working order and properly maintained.Co-ordinate and monitor all nursing activities in the hospital.Conduct regular checks of emergency equipment.Facilitate patient referrals where required.Liaise with treating doctors and ensure their orders are carried out.
Skills Profile:
A relevant nursing qualification - Diploma in General Nursing (NQF level 6) or B Cur Degree (NQF level 7).Registration with the South African Nursing Council as a Registered Nurse.A relevant business management qualification is preferable.A qualification in BLS/ALS is beneficial.A minimum of 3 years management experience within a private sector is beneficial.Experience in clinical leadership.Strong leadership and interpersonal skills.Excellent communication and problem-solving skills.Ability to work effectively in a team.Results-driven and able to meet deadlines.Ability to maintain alignment with hospital Nursing Strategy.
If you are passionate about nursing and looking for an opportunity to take on a challenging role in a dynamic and growing organization, we would like to hear from you. Please submit your CV to vacancy at letslink dot co dot za or contact Gary on 011 0261907.
Please view our website: letslink dot co dot za and contact Gary.
Closing date: 19 April 2023
By applying for this position and providing us with your CV and other personal information, you are consenting to the information being used for the specific purpose for which it was provided, which is recruitment purposes and possible appointment purposes (Should you be successful). Please note that your information will be processed...
https://www.ditto.jobs/job/gumtree/2061035375?source=gumtree
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