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Intellitech Systems is looking for a candidate to perform support and administration for one of their Vereeniging based clients. The role will include all on-site technical support & implementation tasks for a combined manufacturing and admin site with approximately 50 users, as well as maintaining records and inventory for all equipment and software. Management of 3rd party suppliers is also included as well as occasional overtime and after hours support where required.
This position reports to the company Technical Lead.
*Day to Day*:
o Perform resolution of customer issues as directed by the customer or company superiors
o Successfully execute all 1st and 2nd line support tasks
o Be the single point of contact for all projects running in our area on a customer site
o Maintain a good working relationship with customer teams
o Ensure logging of all support requests within a ticketing system (either ITS or customer owned)
o Perform routine administration for day to day IT procurement requirements at the client
o Advise site management on IT impact and requirements for their initiatives
o Communicate with customer upstream IT teams to ensure flow of information into local organisations
o 3rd party management / engagement
o Receive and act upon customer escalations
o Maintain technical/deliverables relationship with allocated customers
o Proactively ensure a high level of availability for all supported services
o Participate in the company standby schedule
*Long-term customer management:*
o Maintain network and infrastructure documentation within a defined and reasonable cycle.
o Ensure resolution of escalated tickets in the ticketing system and monitor ticket ageing for lower level resources
* Matric or NQF5 qualification mandatory
* IT certifications in MS Infrastructure (On-prem or Azure) advantageous
* ITIL certification Advantageous
* 5 years experience in the IT field
* Must be able to self-manage, problem solve independently and focus on client needs with attention to detail. Own transport mandatory.
* Must be able to self-manage
* Strong problem-solving and troubleshooting abilities
* Quick and willing learner
* Must not be intimidated by new technologies and rapid change
* Team player able to interact up and downstream with technical peers in a collaborative manner
* Must have high energy levels - be able to work under pressure and handle several tasks at once
* Focus on customer needs and satisfaction
* Adapt to changing circumstances
* Must be able to effectively monitor own performance against deadlines and milestones
* Keen attention to detail
* Valid unendorsed driving licence
* Own transport mandatory
* Must be able to easily assimilate into and out of customer project teams
Market Related
* Matric or NQF5 qualification mandatory
* IT certifications in MS Infrastructure (On-prem or Azure) advantageous
* ITIL certification Advantageous
* 5 years
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzIyMDY5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1179179&xid=1555_22069
2y
1
SavedSave
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
*Job Objectives:*
* To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
* To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
* To ensure the safe handling of cash at all times.
* To proactively promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
* To make customers aware of promotions in order to positively affect sales and to ensure customers feel good and pay less.
* To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
* To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
* To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
*Knowledge:*
* Basic maths calculations
* Retail/FMCG background and understanding of merchandising and promotions principles
* Understanding of stock management procedures
* Knowledge of customer service excellence
*Skills:*
* Planning and organising skills
* Problem-solving skills
* Strong customer orientation
* Good communication skills
* Computer literacy
* Numeracy skills
*Competencies:*
Essential:
* Relating and networking
* Following instructions and procedures
* Delivering Results and Meeting Customer Expectations
Desirable:
* Working with people
* Persuading and Influencing
* Planning and Organising
* Coping with Pressures and Setbacks
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to: (CLK0541MGR@clicks.co.za)(mailto:CLK0541MGR@clicks.co.za)
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to: (CLK0541MGR@clicks.co.za)(mailto:CLK0541MGR@clicks.co.za)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUzMDg1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1240967&xid=1555_53085
2y
1
SavedSave
POSITION AVAILABLE: Millwright Section 13 QUALIFICATION: Millwright/Diesel Mechanic MUST BE Section 13 Qualified Artisan EXPERIENCE: MIN 4 years DUTIES:Responsible for maintenance, process, production and management of PlantAC/DC VSD (Variable Speed Drive)PLC (Programmable Logic Control) Super-userPumo pump experienceGeneral Electrical and Mechanical Maintenance and repairsInspection, Replacement and Overhaul of Motors and GearboxesConveyor-maintenance e.g., Photocell, Proximity Switches, Bearings and Limit SwitchesInspect Electrical System, equipment, and components to identify hazard, Defect and the need for adjustment or repair/ replace and to ensure compliance with codes. Prepared specifications of electrical systems and topographical maps to ensure that installation and operations conformed to standards and customer requirements.Developed controlling system for 3-phases electric motor.Identified and solved electronic design problems, resulting in more efficient and cost-effective products.Operating machinery efficiently on a day-to-day basisInspect, operate, and test machinery and equipment to diagnose machine malfunctions.Assist with breakdowns and services on equipment Qualifications:Qualified Millwright (Section 13 ONLY) Red Seal4 x Years of FMCG ExperiencedStrong Mechanical Experience on Gearboxes and Bearings BENEFITS:Permanent Position13th ChequeMedical AidProfit SharePhone allowance
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc0NTQxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1190642&xid=1109_74541
2y
Ads in other locations
1
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Control room operator tracking fleet vehicles
a car rental company based in boksburg is looking for experienced control room operators with prior experience in tracking fleet, you must be willing to work shifts
skills and experience:
tracking of vehicles locations by g p s tracking system
monitoring vehicle driver performance
answering calls, handling customer queries
send out road side assistance
identifying on road exceptions and taking immediate remedial action
co ordinating and responding to emergency situations
liaising with drivers, operations personnel and management
constantly focus and monitor the site activities via c c t v
strong understanding of maps and giving accurate directions
report the incident location and persons to the communication operators or directly to the supervisor
developing and presenting daily management reports
be vigilant to further safety and security threats during the ongoing incident
an intermediate knowledge of microsoft products is essential and tracking systems
planning & organisational skiils with experience of time management prioritising
a “can do” and flexible attitude
experience of time management prioritising
previous fleet tracking control room experience
excellent communication skills
+3 years experience is essential ( not negotiable)
registered with psira would be an advantage
willing to work shifts
please note this is not a control room position within the security sector
salary r10 000 to r12 000 + overtime per month depending on experience
salary not negotiable
kindly do not respond to the advert should you not meet the job requirements!!
mail a detailed updated c v through in word format to sakeenah adam@yahoo com
0768935439
only shortlisted candidates will be contacted.
5h
VERIFIED
1
Overview:
Our client caters to a wide spectrum of clients spanning government, medical, recreational, hospitality, and corporate sectors. Their commitment to excellence is reflected in their seamless online platform, ensuring convenient access to a comprehensive range of our clients products and services.
Job Purpose:
As an Internal Business to Business (B2B) Sales Consultant, your primary role is to drive revenue growth by effectively promoting and selling our products and services to other businesses. You will be responsible for developing and maintaining strong relationships with prospective and existing B2B clients, understanding their needs, and offering tailored solutions that align with their business objectives.
Responsibilities:
• Selling skills and people skills Basic admin
• Product skills and knowledge
• Build customer base and maintain good relations with clients
• Focus on specific market areas
• Closing sales, quoting and surveys
• Sales driven and ability to reach set targets
Requirements:
• 5 years sales experience, preferably in the Hygiene or Medical supply industry would be an advantage
• Valid Drivers License
• Grade 12
• Tertiary qualification in Sales or Marketing would be an advantage
• High Energy Drive
• Target Driven
• Based in Sandton
• Extremely well groomed and well spoken
• Able to sell in Sandton Hub, dealing with Blue ship clients
Hours: Will be from 8:00 to 16:30,no flexi arrangements
Salary: CTC of R25k,providentd fund,100-120% commission on sales achieved with a target of R21k per month, quarterly and annual sales incentives
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202665 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za.Job Reference #: 202665
6h
1
We invite suitable experienced and qualified candidates to apply for the Aftersales Product and Planning Manager position for our client in the Automotive Industry. The position is based in Sandton.
To develop and implement the Groups Aftersales strategy to realise the Groups Aftersales objectives in the South African Market. This involves deriving and implementing strategies geared towards retaining and attracting new customers to the Brand by ensuring the highest quality service, increasing customer retention and loyalty, conquest lost customers (win back strategy), increasing labour hours sold and parts turnover growth, and overseeing and influencing Dealer Network participation, profitability and performance in underpinning the Aftersales strategy success and results.Tasks:
Plan and achieve National After Sales objectives (Service Quality, After Sales Market Share Growth, Parts Turnover Growth, Dealer Satisfaction) through the After Sales policies and Business Plan for the Brand in South Africa.
Develop and manage team, operational and network initiatives and targets underpinning the strategy which are coordinated, clear, realistic, monitored and reported upon
Secure effective Marketing and Advertising campaigns, promotion of sales, top Service Quality and Customer Satisfaction to increase loyalty and grow After Sales market share in line with After Sales targets (workshop throughputs, labour hours sold and Genuine Parts turnover)
Liaise, strategise and work closely with Group Parts Supply Chain, Group Service and other key role players to ensure a common purpose and the achievement of the strategic KPIs and performance target commitments made to the Group (PC and CV) AG.
Implement prescribed After Sales Programmes and monitor National Audits and Corrective Actions to achieve the required Service delivery outputs.
Develop and implement programmes and initiatives that will improve the Dealers capability and productivity to improve After Sales profitability and meet the set Service Total Cost recovery targets.
Manage the development of After Sales incentive programmes together with the Group Aftersales Field Operations Manager that assist in driving top performance and achievement of targets.
Maintain regular Dealer Network interaction to communicate operational and strategic aspects, support the building of a sound business partnering relationship and together with the Group Aftersales Field Operations Manager as half of the Aftersales Sales Operations team, leverage improved performance e.g. After Sales Road Shows, Dealer visits, Dealer focus groups, National Dealer Advisory Council and Sub.
Qualifications
A recognized 3-year National Diploma/Bachelor’s Degree in Engineering/ Commerce
Experience:
A minimum of 8 years of working experience gained in the motor industry in the following fields:Product Engineering
Service Technical
After Sales Retail Environment
Customer Service
Essential:
Minimum of 5 years manageri
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMjAxOC9BSw==&jid=1806080&xid=E.L002018/AK
6h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Polish Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Polish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:...Job Reference #: 202534
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Hindi Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Hindi and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:
...Job Reference #: 202543
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Swedish Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Swedish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hour...Job Reference #: 202528
3d
1
Sanlam
stands as a leading financial services provider in South Africa. Our focus lies
in fostering enduring connections with our advisors. Rooted in a deep respect
for individuals' inherent value and an understanding of their potential, our
company ethos drives us. Sanlam has a 105-year history of empowering South
Africans and is a trusted adviser to retail and institutional clients across
the continent and beyond.
Requirements:
Financial
services industry experience
Operate
with speed
Attention
to detail
Time
managementSome
duties may include general admin for the business and/or financial advisorsrecruitment, record keeping, filling, secretarial duties etc.
12h
1
Sanlam stands as a leading financial services provider in South Africa. Our focus lies in fostering enduring connections with our advisors. Rooted in a deep respect for individuals' inherent value and an understanding of their potential, our company ethos drives us. In this position, you'll be tasked with delivering competent financial advice to both new and established clients, ensuring their needs are met to nurture enduring relationships.Requirements:Minimum of 2 years experienceMinimum NQF 5 or 120 creditsFAIS Fit and ProperRE5Various remuneration models available for discussionSome benefits include:No cap on your earning potentialTraining allowance13 chequeVesting bonusesFull training and supportNegotiable commission splits for experienced advisorsTraining and development subsidiesPlease contact me should you be interested in joining our team.Email your resume to kimishka@avionwealth.co.za
12h
SavedSave
Valid bike drivers licence and cell phone with maps required.Bike provided by storeMust have relevant experience and reliabilityPlease send CV and referencesmullerbranden@gmail.com
15h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Slovak Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Slovak and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:...Job Reference #: 202537
3d
Did you
know that hundreds of Mr Delivery drivers earn between R350 – R500 per shift or
the equivalent of R7 000 to R12 000 per month?
You can
too!
Join the
MrD team in Centurion!
What you
need:
·
Your own reliable motorcar or motorbike
·
A clear criminal background check.
·
A valid South African drivers license
·
An Android smartphone V6 or higher
·
A South African ID or work permit for foreign nationals.
·
The ability to work Friday evenings (4pm to 10pm) and weekends,
And most
importantly, a great attitude!
We’ll
provide the training!
APPLY
ONLINE AT
www.mrdfood.com/become-a-driver
15h
Logistics Manager (with BMW Client Experience) (R 1M CTC)Logistics Manager urgently required for a leading automotive company in Pretoria. Lead our client's supply chain with your expertise. Ensure seamless operations and optimize logistics processes. R 1M CTC. Client Exp. with BMW essential. They are a global leader with a commitment to innovation and excellence. They partner with leading automobile manufacturers to create cutting-edge solutions that enhance the driving experience.As a Logistics Manager with BMW Client Experience, you will play a pivotal role in optimizing our supply chain and logistics operations, specifically tailored to meet the standards and requirements of my client's client - BMW. You will be responsible for ensuring the seamless flow of materials, parts, and finished products, maintaining high standards of quality, efficiency, and cost-effectiveness.Key Responsibilities:● Develop and implement strategic plans for optimizing the supply chain and logistics operations, aligned with BMW's standards and requirements.● Collaborate with cross-functional teams to forecast demand, plan production schedules, and manage inventory levels effectively.● Negotiate contracts with suppliers and third-party logistics providers, ensuring favorable terms and conditions in line with BMW's expectations.● Monitor supplier performance through regular evaluations, maintaining high standards of quality, reliability, and cost-effectiveness.● Drive continuous improvement initiatives to enhance logistics processes, reduce costs, and increase efficiency.● Ensure compliance with BMW's specific logistics requirements and standards, including packaging, labeling, and transportation regulations.Requirements:● Minimum of 5 years of experience in logistics and supply chain management within the automotive industry, with a strong focus on working with BMW.● Proven track record of success in optimizing logistics operations, improving efficiency, and reducing costs, specifically within a BMW-related context.● Excellent negotiation skills and the ability to build strong relationships with suppliers and third-party logistics providers.● Strong analytical and problem-solving abilities, with a keen attention to detail.● Familiarity with BMW's logistics requirements, standards, and processes is highly preferred.Join our client and be part of a dynamic team dedicated to delivering world-class automotive interior solutions in collaboration with BMW. If you meet the qualifications and are ready to take on this exciting challenge, we invite you to apply and contribute to our success.To apply, please send your CV and cover letter to tinashe4@morphegenix.com or WhatsApp 069 636-8139 with the subject line: "Logistics Manager with BMW Client Experience Application - [Your Name]. S.A. citizens only. No calls pls. Text or emails only.
16h
SavedSave
Assistant Driver required, to start
immediately.
Duties
a. Deliveries
b. Stock to be correctly wrapped and packed on the vehicle to avoid
damages.
c. Deliveries, to be clean at all times.
d. Carrying of stock and stock takes
e. Maintenance checks of stock.
f. Store housekeeping (Pack away supplier deliveries for the day, Stock
cleaning, Store cleaning, Window cleaning)
g. Displaying of stock on floors.
h. Assist with Customer collections.
e. Sales experience will be an advantage
Must reside close to our store in the
Boksburg/Bardine/East Rand area
Competencies
Highly motivated, Passionate, Tenacious, Customer
focused, great communication skills, good planning and organizing skills.Please send your CV to, siphom@furniture-warehouse.co.zacontact number, 011 894 6833/34
17h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Norwegian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Norwegian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working ...Job Reference #: 202525
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Japanese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Japanese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working ho...Job Reference #: 202546
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Czech Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Czech and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:
...Job Reference #: 202531
3d
1
SavedSave
Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Johannesburg, Gauteng Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202371 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves th...Job Reference #: 202371
3d
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