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Our Outbound Call Center has now expanded we are giving you the oppurtunity of joining our exciting team at our new offices in Rivonia .Basic salary of r6000 plus great commision structure and incentives.Daily go home targets No weekend workPlease send your cv to recruitmentrivonia@jamnetworksolutions.co.za
3d
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A great opportunity to join the process excellence team focusing on driving a continuous improvement culture at IG. You will be working with operations teams across the business, to coach and mentor them to adopt a mindset of process excellence. This would involve setting up frameworks and best practices, delivering Lean and Six Sigma trainings as well as driving key continuous improvement projects in the organization.
We are looking for an upbeat and enthusiastic, and the applicant has to have an open mind and a curious, can-do attitude. You, like us, understand the importance of collaboration and are driven to be the best in what you do. the applicant will embody our three core values – to champion the client, learn fast together and raise the bar and be part of a proudly carbon-neutral company that will prioritise ones wellbeing and that of the world around you, helping to create a brighter future for all. We are a company that embraces diversity and welcomes everyone with respect, regardless of race, age, sexual orientation, gender, identification, faith or culture. If you’re inspired by our way of working and can bring something new to our team of top-notch people, then you’ll find a home here.
We’re looking for tenacious, curious, eager and open-minded people to help us maintain our industry leadership.
Responsibilities include:
- Lead company’s Continuous Improvement Program in the region.
- Design and deliver in-house training on CI tools and methodologies and guide employees.
- Offer technical expertise to company on statistics, Six Sigma methodology, tools and practices
- Set up standard work on best practices and update system on identified enhancements.
- Review company’s business processes for enhancing effectiveness and benchmark with Industry Best Practice.
- Facilitate continuous improvement workshops and process deep dives - Coordinate and lead continues improvement projects
- Train and mentor on Lean concepts to employees throughout organization.
Find out more about working here at *iggroup.com/careers*
Relevant tertiary degree or equivalent
Six Stigma, and Green/Black belt.
Experience within Finance industry is an added advantage
Experience with process improvement.
Relevant tertiary degree or equivalent
Six Stigma, and Green/Black belt.
Experience within Finance industry is an added advantage
Experience with process improvement.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzQ2NDE4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1234838&xid=1555_46418
2y
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Say goodbye to the 9-5 grind. Start a profitable
online business from scratch & start receiving 100% commission payments
directly into your bank account. You learn how to work from home and generate $600
per day on autopilot. Get step-by-step digital marketing training, pre-made
tools and an awesome community with awesome support! No
monthly expenses, no tech skills, no experience.
Imagine… no more debt, comfortable home, exotic holidays, good schools
for the kids, you name it…!
Must have a smartphone or laptop and WiFi.
Must have at least 2hrs a day to work.
10d
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Investment Portfolio Analyst If you are an investment graduate, achieving in all senses of the word, with excellent communication skills, and have a strong general investment background and interest, you may have just found your next “home”.The client is a global investment manager, constructing high conviction portfolios and helps preserve and expand wealth for their clients. With offices across the world and has operated for centuries in some of those, they boast true global investment wisdom.This role forms part of the Investment Management Team based in the Johannesburg office and has a strong working relationship with the Investment team in Cape Town. Other working relationships include general Relationship Managers, external investment managers, and linked investment service providers.The primary purpose of the role is to support Portfolio Managers in Johannesburg to manage client investment portfolios by taking the client’s specific situation, the agreed mandate and the investment team’s views and preferred vehicles into account. Qualifications and Experience Business, Economics or Investment related degree, preferably with HonoursInvestment-related postgraduate qualification (or studying towards) such as CFP or CFA advantageous2-3 years of relevant experience in the finance/investment industry Competencies and Behaviours Planning & Organizing: Schedules & manages workload effectively, think ahead, sets plans to achieve goalsTeamwork: Supports & works towards team goals, shares information, is helpful & cooperative, works effectively with people outside the immediate team and within the wider groupCommunication skills: Communicates clearly and concisely, listens effectively, written communication is well presentedClient orientated: Understands and satisfies client needs at all times, takes full responsibility & accountability for all client matters including delegated tasks, is able to work with a sophisticated client baseTechnical Knowledge: Demonstrates required technical investment knowledge and keeps technical knowledge up to dateProblem-solving & Decision making: Considers the wider consequences of each decision, gathers and analyses information to find creative solutionsResearch & Analysis Skills: Displays analytical, objective and thorough approach to information gathering, considers and questions all scenarios and identifies the most important factors, presents an analysis in a clear manner reaching logical conclusions Key Responsibilities Portfolio Management Ensure proper take-on of new clients, collecting FICA and liaising with client service teamConducts suitability assessment of clients and analysis of client affairs (fact find)Prepare new client reviews and proposalsPrepare and oversee client implementation plansMaint
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzUxMjk1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1186950&xid=1108_51295
2y
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CSi Properties provides well-established rental management and sales services to property investors. Our vast client base enables us to provide prospective tenants with a wide variety of high quality accommodation which includes:
* Full Title Houses in Lifestyle Estates
* Sectional Title Units in Security Complexes
* Retirement Village Houses and apartments
We currently manage a great variety of properties in numerous residential developments/estates across the greater Gauteng, Witbank and Ellisras.
Our Sales Team offers a full range of real estate services. We specialize in high quality Sectional and Full Title properties, as well as affordable, traditional and retirement village housing.
We provide our clients with the valuable information and facts they require before making the decision to purchase a dream home. Due to our unique perspective, knowledge and understanding of the property market, we have been able to develop steady growing clientele we can serve and provide both up to date information and understanding of the market to assist you in realizing all your property requirements.
Our core principles of Ownership, Integrity, Team Work and Efficiency have cemented us as market leader.
Work time Regulations
* Hours are Monday to Friday 08:00 to 17:00 and Saturdays 08:00 to 13:00, including breaks. At the discretion of the General Manager, office days for Facilities Supervisors may be either Monday to Saturday (week 1) and Monday to Thursday (week 2), or Monday to Friday every week.
* Due to the nature of the position the employee may be called upon during hours outside these normal specified times.
* The employee will also be expected to partake in a rotary on-call system as managed between the nominated employees.
Duties - General
* Monitor and respond to any maintenance problems reported at Reception.
* Report to General Manager the outcome of maintenance repairs and ensure he/she is kept informed of any issues that cannot be resolved.
* Transport of residents to and from shopping malls weekly, adhering to company policies and ensuring completion of relevant documentation.
* Collect post at post office weekly.
* Frequently visit all parts of the Village and observe any possible concerns, irregularities, safety hazards or damages. Ensure these are appropriately addressed.
* Be responsible, with the input of the Managing Agent and/or a Director, for establishing a repair and renewal program (‘maintenance plan’) for the Village Service Centre, communal areas and grounds maintenance.
* Assist residents with maintenance emergencies where relevant and when possible.
* Ensure that Conduct Rules are adhered to. Report any misconduct to the General Manager.
* Ensure that stipulated duties and responsibilities, relevant legislation, organizational procedures and codes of practice are adhered to.
Electrical
* Repair/replace/install bulbs and light fittings and repair faulty plug
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzIzNTkwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1184383&xid=1555_23590
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Responsibilities:
1. Efficiently manage and organize administrative tasks, including scheduling appointments, coordinating meetings, and handling email correspondence.
2. Conduct thorough research on various topics.
3. Assist in the creation and editing of documents, presentations, and reports with a keen eye for detail and accuracy.
4. Handle basic bookkeeping tasks, such as invoicing and expense tracking.
5. Act as a liaison between the employer and clients, vendors ensuring effective communication and collaboration.
6. Manage and update social media profiles, ensuring a consistent and professional online presence.
7. Perform data entry.
8. Implement and maintain efficient filing systems for easy access to documents and information.
Requirements:
1. Strong organizational and multitasking skills to handle various responsibilities concurrently.
2. Excellent communication skills, both written and verbal.
3. Ability to work independently and proactively, demonstrating a high level of initiative.
4. Familiarity with social media platforms and basic marketing tasks is a plus.
5. Discretion and confidentiality in handling sensitive information.
6. Reliable internet connection and a dedicated workspace for remote work.
Preferred Qualifications:
1.Matric
2.Must have own laptop and smart phone
3.Previous experience in a remote work environment.
4.Knowledge of virtual communication tools such as Zoom
This position is a work-from-home opportunity, offering a flexible schedule and the chance to contribute to a dynamic and growing team.
Interested candidates should submit their cv
Working hours are 7am to 5pm
The position pays R25 an hour for first 6 months(probation)then pays R30 an hour after probation.
To apply send CV to virtualassistantjhbza@gmail.com
17d
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We are looking for a self driven IT engineer proficient in the following areas:End user support.Cloud migration. Server management and maintenance.Data backups and disaster recovery planning.Cyber security.Office 365 and share Point development.Networking (install, QoS, etc)Individual will be assessed on a practical level. This is a work from home position and will only require you to go to site if a client requires it.This is a part time position, however, we are looking to make it full time based on knowledge and performance.Please email CVs to careers@tellurium.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ3ODcyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1181332&xid=1266_47872
2y
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Unemployed?
Seeking a career change?
Covid got you down?
My client is looking for Recruiters in their Sandton Offices.
We are looking for Trainee, Junior and Seasoned recruiters to work a very lucrative UK market.
Working hours 9.30am to 7pm Mon to Friday.
This is an office based opportunity, with the ability to work from home (Hybrid)
Excellent basic salary and very rewarding commission structure.
Top class training provided.
Requirements:
* Strong sales ability,
* Previous recruitment experience advantageous
* Excellent written and verbal communication skills.
* Critical thinking and ability to work under pressure a must.
Interested, or know someone who may be, please email your CV to (c.steyn@humres.co.uk)(mailto:c.steyn@humres.co.uk)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI0MjYyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1184642&xid=1555_24262
2y
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iStore has an exciting opportunity in our Marketing department. We are looking for a talented and passionate Marketing Executive.
iStore – The home of everything Apple, iStore is Africa’s largest Apple Premium Reseller. With a retail footprint of more than 29 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
As our iStore Marketing Executive you will be responsible for:
Marketing Strategy & Business Development:
Provide quarterly strategic direction on Marketing Plans for iStore, specifically focusing on key Customer Acquisition initiatives
Manage through-the-line marketing plan with internal team and external partners
Focus on ROI-based marketing plans & strategies and ensure all activities are aligned to meet business goals
Work with the iStore CCO on developing the above as well as other Business Development strategies
Marketing Planning & Messaging:
Manage marketing planning for iStore key initiatives - included but not limited to the below elements:
Messaging (work collaboratively with Creative Head)
ATL Media selection
Digital media excellence & best practice
Digital media planning
Digital media ROI
Overall Best practice guidance
Supplier negotiations & contracts
Team Mentorship:
Provide Mentorship & guidance to the various senior marketing managers & team members (6 direct reports, overall team of 20)
Work collaboratively with Group Creative Head on key projects and drive prioritisation of creative work Experience required:
Completed relevant tertiary degree
Minimum of 10 years experience working with premium brands in a fast paced environment
Experience managing senior team members
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNDE5XzMxODVfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1166649&xid=1419_3185
2y
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The Senior Payroll Administrator will be ensure accurate payroll processing in a timely manner for +/- 1500 employees and be second in charge as well as support to the Groups Payroll Manager.
The main businesses that make up the Core Group:
iStore – The home of everything Apple, iStore is Africa’s largest Apple Premium Reseller. With a retail footprint of more than 28 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
Other brands: Nintendo, MyDrone, fitbit, Xiaomi
As a market leader in the consumer electronics distribution space, we strategically align our services and values with our global partners – some of the most valued and loved brands in the world – to ensure that we deliver world-class solutions to both the retail and enterprise industry we service across the African continent. Title of the position
Senior Payroll Administrator
Reports to
Payroll Manager
Required qualification
Minimum Matric
National higher diploma relevant to field is recommended
Experience required
Minimum of 5 years Sage 300 People Payroll experience
Key Performance Areas
Manage the payroll workload to meet operational requirements
Ensure on-time and accurate pay-runs for the area of responsibility
Ensure that all approvals and governance steps are complied with before payroll payments are made.
Ensure that all financial capturing and processing is done in compliance with all relevant legislation and internal policies
Ensure all payroll information and employee records are maintained in accordance with statutory requirements
Prepare relevant monthly, quarterly and annual reports – ie. summaries of earnings, taxes, deductions, leave and non-taxable salaries.
Resolve payroll related issues and queries
Balance payroll accounts by resolving payroll discrepancies
Prepare various EFT files for payment
Oversee and audit the processing of payroll changes (e.g. engagements, terminations, promotions and movements)
Performing payroll checks and audits after pay-runs
Review and recommend improvements to existing payroll procedures.
Coordinate with HR and finance teams to carry out payroll processing.
Assist in audit operations and implement audit recommendations.
Key competencies
-Advanced level of computer literacy and the ability to work under pressure and
multi-task
-Advanced Excel
-Strong leader, team player, energetic, self-motivated and assertive
-Strong analytical minded, problem solving orientated and extremely accurate
-In-depth knowledge and experience of payroll calculations and processing
-Meticulous attention to detail and high level
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNDE5XzMxOTRfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1166659&xid=1419_3194
2y
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Our Client a Global tech firm is seeking a Full Stack Developer to join their team in Sandton on a contract basis for 3 to 6 months with possible extension. They offer stability, exposure, competitive rates and a great working environment.
As a Full Stack Developer, youll be involved in all aspects of the development process. You will have an understanding of our business and the customer experience we are aiming to deliver. You should ideally have some knowledge of programming languages such as Python or JavaScript, with a solid foundation in Object Oriented Programming (OOP). Your ability to work on multiple projects at once is essential, as well as good time management skills and strong problem solving abilities. In addition, you must also be comfortable working remotely from your own home office or anywhere else within Australia if required.
*Requirements*
The Developer works as part of an agile team to implement and develop digital tools, to make best use of existing data and to digitize work flows and processes. The developed digital solutions will be based on the developers strong expertise in frontend and backend design (Django, Python, ReactJS) as well as information retrieval capacity (SQL, SAP). The developed systems shall integrate into existing systems and data infrastructure (Kubernetes, Docker) thus a broad experience and programming skills are key.
• Develop digital tools (front-end and back-end) using Django, ReactJS, Python, Html, Git, Restful APIs
• Apply and sustainably implement analysis results, e.g., through interactive dashboards, software solutions and interactive reporting techniques.
• Gather information from various data sources (SAP, SQL), integrate and prepare datasets of varying structure and complexity, architect data models, and design specialized database solutions
• Collaborate with product owner and business stakeholders to implement and deploy scalable solutions in an agile way of working; actively participate in scrum processes and meetings with the team
Develop according to best practices
*Qualifications*
* Experience with NodeJS and/or React is preferred.
* Bachelor’s degree in Computer Science, Information Technology or related field required
* 3+ years of experience in a professional software development environment with a focus on back end and web application development.
* Must have experience with PHP and/or C#
* 5+ years of experience in the full stack development environment with PHP, MySQL, JavaScript, CSS3 and RESTful APIs
Senior, Full, Stack, Developer, Senior Full Stack Developer, Full stack developer, Applications, Django, Python, ReactJS, SQL, SAP, Kubernetes, Docker, front-end and back-end, Django, ReactJS, Python, Html, Git, Restful APIs, SAP, SQL, Agile, NodeJS, React, software development , back end Development, web application development, PHP, C#, PHP, MySQL, JavaScript, CSS3, RESTful APIs
Senior, Full, Stack, Developer, Senior Full Stack Developer, Full stack developer, Applications
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzkyMjBfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1137543&xid=1555_9220
2y
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Our Client a Global tech firm is seeking a Nutanix and VMWare / VRealize Specialist to join their team in Sandton on a contract basis. They offer stability, growth, attractive rates and an excellent working environment.As a VMWare and Nutanix specialist, youll be tasked with supporting the implementation of virtualization in both VMware environments as well as Nutanix environments.Requirements Audit Visit each MM Datacenter and document each cabinet individually, adding all information to MS Visio (Per Cabinet and 3D environmental drawing)Main DC x2 physically audited on build/scope document vs actual build. Report to be submittedMain DC x2 checked and audited on Netbox vs physical check reportAssess all EOL assets and reportVerify all VMware / Nutanix licensing and report end datesLocation: Gauteng, KZN, Western CapeVRealize Assess newly setup VR Ops / Automation vs industry & vendor standards. Recommend specific areas of concern and/or improvement if / where neededEngage with MM Support Vendor on daily / weekly / monthly reporting that will benefit the DC team and present report to DC ManagerLocation: Gauteng Home OfficeHypervisor / Clusters Audit the HV environment based on industry and vendor standards. Recommend specific areas of concern and/or improvement if / where neededInclude licensing audit in reportAssess access on all clusters / Hypervisors, confirm defaults removed/changedEngage with PM team on DC Consolidation and growth planningGeneral Business hours onlyOnsite for remote locationsWeekly feedback session with the DC teamLocation KZN 1 WeekWestern Cape 3 daysGauteng Remainder of contractQualifications Bachelors degree or Diploma in Computer Science, Mathematics or a related fieldVMWare ESXi (4+ Years)Nutanix / AHV (4+ Years)VRealize Suite (2+ Years)DC Operations (2+ Years)Environmental Auditing (2+ Years)Documentation (2+ Years)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzcyNzMyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1265767&xid=1108_72732
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Sandton - Sales Representative Commercial Accounts or EnterpriseSummaryOur client is a pioneer in data security and analytics, specializing in software for data protection, threat detection and response, and compliance. Their products protects enterprise data by analyzing data activity, perimeter telemetry, and user behavior; prevents disaster by locking down sensitive data; and efficiently sustains a secure state with automation.We work in a flexible home-office hybrid model, allowing you to work from wherever you like and choose the right balance for you.The Sales Representative is responsible for selling products and services to current and net-new prospective enterprise accounts.The successful candidate will be aligned with a local Sales Engineer. The goal, as a team, will be to build a strong business justification for the end-user, while ensuring that the given annual quota is met/exceeded.ResponsibilitiesProspect, identify key decision-makers, create new customers meetingsPresent and sell ’ products and services to current and potential clientsDemonstrate the value of solutions to the customers and identify the pain pointsManage all phases of the sales process, starting from the first meeting, through product evaluation and deal closingNew partners onboarding – identify and onboard new value-added partners to promote solutions.Collaborate internally with different departments – sales operations, finance, legal, etc.RequirementsExperience of minimum 3-5 years in selling cyber security solutions in South AfricaProven track record in closing South African enterprise customer deals as account/sales representative (enterprise – starting from 500 users)Good knowledge and understanding of the cyber security landscape, solutions, and vendorsGood presentation skillsGood negotiation skillsAbility to work independently and team collaboratively in a fast-paced environmentGood level of written and spoken EnglishRemuneration - $5.500 - $6500 per month BasicGreat Commissioned plan with IncentivesExpense / Travel reimbursable through company expense systemMobile phone/Internet AllowanceLaptop provided
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM2MDUyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1105887&xid=1266_36052
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*Who we are*
We’ve been changing the financial services game since we were founded in 1974, when we invented
a whole new category of trading. Today, we’re the world’s No.1 spread betting and CFD provider, with
operations in 20 countries across five continents and over 400,000 active clients worldwide. But we
know our success is only possible because of our people, who we encourage and empower to be
brave, determined and inventive.
Join us if you’d like to work in an inclusive, collaborative team that will recognise your talent and allow
it to shine.
*Who you are*
You’re upbeat and enthusiastic, and you have an open mind and a curious, can-do attitude.
You, like us, understand the importance of collaboration and are driven to be the best in what you do.
You embody our three core values – to champion the client, learn fast together and raise the bar.
You want to be part of a proudly carbon-neutral company that will prioritise your wellbeing and that of
the world around you, helping to create a brighter future for all. A company that embraces diversity
and welcomes everyone with respect, regardless of race, age, sexual orientation, gender, identification,
faith or culture.
If you’re inspired by our way of working and can bring something new to our team of top-notch
people, then you’ll find a home here.
What you will need is a genuine interest in working in financial markets, along with motivation levels as impressive as your aptitude for numbers and attention to detail – plus:
* A degree-level education
* Fluency in English (written and spoken)
* Excellent interpersonal and communication skills
* The ability to work well under pressure
* A logical and analytical approach to problem solving
* Confident to employ basic maths skills, particularly mental arithmetic.
* Strong organisational and time management skills
* Literacy in MS Office
* Desirable: experience of working within a financial environment
*Benefits at IG Group*
As well as having the chance to attend regular social events, get funding for your charitable endeavours and join a range of special interest groups, you’ll receive an attractive selection of benefits working with IG:
*What we offer*
* Competitive salary
* Contribution to medical aid for you, your children and spouse
* Life insurance
* Contribution to gym memberships
* Comprehensive global and local onboarding process – to the company and to your role
* Unlimited access to LinkedIn Learning Platform
* Funding for trainings or studies relevant to your role
* Employee-led LGBTQ+, Women’s, Black and Parents & Carers networks with annual budget for organizing events & projects that foster an open, diverse and inclusive culture
* Option to participate and create ESG initiatives based on IG Brighter Future Fund
* 2 additional days off a year for voluntary work
* 1 additional day off to celebrate your Birthday
*Current Office benefits *
* Work from home o
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzcxOTAwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1268964&xid=1555_71900
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IG’s Service Desk team are the first point of contact between end users and IT, the team are responsible for recording incidents and service requests within IG, and work to either restore service as quickly as possible, also where required, alert and / or escalate to the specialist support team. The position requires technical troubleshooting abilities and excellent customer service skills.
* Triage incidents and service requests via phone, e-mail, communicator, ServiceNow.
* Troubleshoot end user incidents and where possible resolve upon first contact.
* Accurately record and document all details of the incident or service request, including categorization and priority into ServiceNow
* The primary base of this role is to proactively work with the global Service Desk team to support the EMEA region with various aspects of the role supporting local office during periods of absence.
* This role encompasses all areas of technology used within the desktop environment including Microsoft, Apple, and a range of bespoke applications supporting both the trading desk and general IT infrastructure.
You will need experience in:
* Windows 10 and MacOS support desktop infrastructure within a large financial (or similar) organisation.
* Active Directory administrative experience within a medium / large organisation.
* Application deployment and maintenance, including testing and documentation.
* Practical understanding of computer hardware and software.
* Experience working with Call logging systems e.g. ServiceNow.
* Experience of Java in a desktop environment
Desirable Skills:
* Supporting a mobile workforce within a secure enterprise environment
* Experience of general administration of Office 365 or similar
* Microsoft System Centre Configuration Manager (SCCM) or similar enterprise software delivery & management application
* Endpoint protection products e.g. Lumension.
* Experience with Video Conference solutions e.g. Polycom and presentation systems.
* Microsoft System Centre Configuration Manager
* Mobile Device support.
* VPN support e.g. Zscaler
* A strong interest in computers and technology outside of work.
* MCP or Network Plus
As well as having the chance to attend regular social events and join special-interest groups, you get an attractive selection of benefits working with IG:
- Matched giving for your fundraising activity
- Flexible working hours and work-from-home opportunities
- Performance-related bonuses
- Pension, insurance and medical plans
- Career-focused technical and leadership training
- Contribution to gym memberships and more
- A day off on your birthday
- Two days volunteering leave per year
- 2 days monthly for self-development and your innovation ideas
You will need experience in:
* Windows 10 and MacOS support desktop infrastructure within a large financial (or similar) organisation.
* Active Directory administr
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzcxNDg3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1268513&xid=1555_71487
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The Role: The IM Resourcing team is tasked with finding a suitably qualified AIOps Technical Specialist. We are looking for an experienced Technical specialist (AIOps) with a strong technical background and passion for artificial intelligence, observability, platform monitoring, integration, IT Service management tools (Service Now) and collaboration with multiple teams across the organization. This position is available to work from home or offices when required. Skills and Experience: Essential Qualification: IT/Computer Science or Engineering degree. Experience required: Advanced New Relic and Service Now development experience. A proven track record in New Relic and other observability tools. Knowledge of New Relic, SAP Solution Manager, Service Now, IBM Netcool, Azure Monitor, SolarWinds, Systems centre and Splunk. Experience with web applications and APIs. Basic knowledge of various cloud solutions (hybrid, public, private, multi-cloud, on-prem) Ambition to take personal end-to-end responsibility for assigned tasks and projects. Hands-on software engineering experience. Experience in client-facing role building strong, collaborative relationships. Key Accountabilities: Responsibilities: Help in designing solutions and implement in areas of AIOps, Application Performance Monitoring, Application Resource Monitoring, Multi-Cloud Management and others. Design and instrument New Relicâ??s key performance metrics, in partnership with Business Operations and Products. Build self-serve tools and advanced visualizations that democratize access to IT operations data insights. Conduct an in-depth ecosystem to analyse IT platforms that tell the story of what happened and how to improve. Enable the team with the context, vision, skills, and Observability tools they need to succeed Enable New Relic integration with service now for logging of anomalies events to the correct support team. Work closely with platforms and portfolio teams to influence priorities and align on the development roadmap. Internal and external technical escalation to resolve issues in the environment. As needed, drill into the details by reviewing the design, code and help the team to make the right decisions. Plan and implement software development projects within and across teams, being accountable for the execution, quality, and service reliability of the team using strong project management skills demonstrating modern agile and DevOps practices. On-board new team members into observability. Write high-quality, maintainable code that is well-documented with good test coverage. Collaborate with team to rapidly and safely iterate and deploy production systems. Participate in product and architecture reviews to determine project deliverables.Contribute to regular team meetings to plan work on an ongoing basis.Give and receive constructive feedb
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