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Our Outbound Call Center has now expanded we are giving you the oppurtunity of joining our exciting team at our new offices in Rivonia .Basic salary of r6000 plus great commision structure and incentives.Daily go home targets No weekend workPlease send your cv to recruitmentrivonia@jamnetworksolutions.co.za
1d
1
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Helping customers implement innovative cloud computing solutions by using the latest, secured cloud computing technologies for Data Security, Data backup and storage, Improved Collaborations, Excellent Accessibility, Low maintenance cost, Mobility, Services in Pay-Per-Use and Unlimited Storage Capacity.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg2MDg3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1216966&xid=1109_86087
2y
Earn Monthly Basic + Commission as well as weekly top up commission.Top call center in in Rivonia has a second product to take to the market.If you know how to sell, we know how to pay.call / whatsapp Megan directly on 0718986150act fast, limited seats available.Note: previous time share experience will be an advantage.
7d
1
Our Client a Global tech firm is seeking a Cisco Collaboration Engineer L4 (Collab Engineer) to join their team in Sandton on a permanent basis. They offer stability, growth, exposure, benefits, and a great working environment.Note: These resources will be reporting into the management team in Bangalore and will be ringfenced working in the Eastern Time Zone The Collaboration (Collab) Engineer (L4) is a Tech Lead position in the Collab Engineers job family. The expertise required, should span across deployment and support for mainly the Cisco Suite of Telephony and Contact CentreJob Responsibilities Deployment The engineer must have solid experience with complex Cisco Webex Calling and Contact Center deploymentsSupport From a support point of view, the engineer should be proactive in identifying, investigating and resolving technical incidents and problems, and restoring service to clients as dictated by the applicable Service Level Agreement. Ensuring client infrastructure is not vulnerable to external attacks and ensuring version control for voice and VC infrastructure is N1/Cisco supported Role Requirements Responsible for IPT Voice and Analog Gateways, maintenance, upgrades, refresh and troubleshooting, etc.Responsible for technical support of the Organizations Cisco Unified Collaboration related technologies. Updating of as-built documents of infrastructure and work instructionsGeneration and activation of security certificates for the relevant Cisco products as per vendor best practiceIdentification of risks prior, during and after implementationOn time Certification of relevant products supported.Knowledge sharing with L2-L3 engineers on a regular basis.Drafting and sharing of best practice documents.Strong verbal and written communication.Presentation skillsThe ability to work overtime when requiredThe ability to work outside of South Africa for short periods when requiredOwn reliable transportA Valid drivers licenseThe ability to work in a team or aloneRequired Qualifications: To qualify you must have work experience in complex organizations.10 - 15 years of relevant experience. CCIE Collaboration Certification desired.Extensive experience with Cisco Unified Communications Manager, Cisco Webex Calling, Cisco Unity Connection/ Unity in enterprise deployments, including bulk administration, provisioning and management of endpoints and user accounts in large-scale systemsSolid experience with voice gateways: MGCP, SIP, H.323, SCCP, digital PRI/E1, analog FXO/FXS, Cisco UnifiedSolid experience with Border Element, media resources, SRST/SRSV.Solid Experience with Cisco Unified Contact Center Express and Webex Contact Center, including but not limited to UC Manager integration, basic scripting, high availability clustering.Solid experience with traditional PBX and voicemail system integrati
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzUyNzA5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1125955&xid=1109_52709
2y
1
DataFin was established in 1999. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat business.
ENVIRONMENT:
A dynamic FinTech company in Joburg seeks to fill the role of a Consultant for its 1st Line Risk Operations Division. You will join a small team focused on first line Risk defense and validations through internal verification steps, operating within defined guardrails, reacting to new trends and adapting risk validations to reduce client and company risk. You will have contact with internal or external parties for validations to prevent fraud, ensuring professionalism and efficiency through the process and maintaining high levels of productivity, completeness and accuracy. You will require a suitable Degree with 5 years’ work experience within an Outbound call function, a Risk Management qualification and prior experience in a Risk Management/Audit/Compliance team.
DUTIES:
* Represent the First Line of Defense, identify, manage and mitigate potential risks within the processes and environment.
* Interface with business partners and 2nd line risk \ defense to operate within defined risk mitigation strategies.
* Make contact with internal or external parties to conduct appropriate validation and checks.
* Alert direct reporting line of potential or emerging risks.
* Actively address control failures and related issues.
* Work according to defined processes and in compliance with all applicable regulatory requirements.
* Adhere to internal governance processes and controls for existing and new risk strategies.
* Constantly evaluate risk to ensure highest level of control environment is maintained.
* Promote a culture of risk awareness and accountability, constantly upskilling and consulting.
REQUIREMENTS:
* Relevant Degree and at least 5 years work experience within an Outbound call function.
* Risk Management qualification.
* Previous experience in a Risk Management, Audit or Compliance team, supporting related programs.
* Exposure to Outbound Contact Center processes.
ATTRIBUTES:
* Excellent attention to detail.
* Self-managed.
* Accountable.
* High degree of accuracy and speed.
* Strong problem-solving skills.
* Solution-orientated.
* Proactive.
* Team player.
* Flexible and adaptable to change.
* Ability to work under pressure.
*While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.*
COMMENTS:
When applying for jobs, ensure that you have the minimum job requirements. *Only*SA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Please e-mail a word copy of your CV to (wendy@datafin.com)(mailto:wendy@datafin.com) and mention the reference numbers of the jobs. We have a list of jobs on (http://www.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI4OTUyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1199510&xid=1555_28952
2y
SavedSave
Our client in the Financial Industry is seeking a Customer Service Agent with a call-center background in client service and retention. This position will be based at their HQ in Sandton. SALARY: R18K per month cost-to-company. Duties:Manage a large number of incoming calls.Generate red alerts and escalation to management within a reasonable time frame.Building sustainable relationships and trust with customers through interactive communication.Obtain accurate valid and complete information by using the correct tools supplied.Meet customer team targets.Keep records of customer interactions, process customer complaints and file documents.Follow communication procedures, guidelines, and policies set by the Company.Handle customer complaints and provide appropriate solutions and alternatives within the time limits.Follow up and ensure the case is resolved within the time frame.Go the extra mile to engage with the customers to resolve their complaints.Requirements:Matric or higher tertiary qualificationMinimum 2 years in similar roleRead, Write and Speak EnglishProven customer support experience or experience as a Client Service RepresentativeStrong phone contact handling skill and active listeningExcellent communication skillsKindly email your CV, together with copies of your ID, academic qualifications and Driver's License to jobs@careernet.co.zaOnly shortlisted Candidates will be contacted. Should you not hear from us within a period of 30-days from date of advertisement, please consider your application as unsuccessful.
19d
1
SavedSave
Minimum requirements: MatricMinimum of 3 to 5 Years Experience as a Call Centre Supervisor Hands-on experience with supervising all tasks involved in running a call centreStrong communication and people skillsExcellent multitasking, time management and leadership skillsMust be able to work independently Consultant: San-Mari Combrinck - Dante Personnel Midrand
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzU4NjY5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1126364&xid=1109_58669
2y
1
Our Client a Global tech firm is seeking a Cisco Collaboration Engineer (Collab Engineer) to join their team in Sandton on a permanent basis. They offer stability, growth, exposure, benefits, and a great working environment.Note: These resources will be reporting into the management team in Bangalore and will be ringfenced working in the Eastern Time Zone The Collaboration (Collab) Engineer (L2) is a Senior-level position in the Collab Engineers job family. The expertise required, should span across deployment and support for mainly Cisco Telephony and Contact CenterJob Responsibilities Deployment Engineer must have prior experience with deploying Cisco Webex Calling and Contact Center and be able to do deployments with some guidance from senior engineersSupport The engineer should be proactive in identifying, investigating and resolving technical incidents and problems, and restoring service to clients as dictated by the applicable Service Level Agreement. Ensuring client infrastructure is not vulnerable to external attacks and ensuring version control for the voice infrastructure is N1/Cisco supportedRole Requirements Responsible for IPT Voice and Analog Gateways, maintenance and troubleshooting, etc.Updating of as-built documents of infrastructure and work instructionsGeneration and activation of security certificates for the relevant Cisco products as per vendor best practiceIdentification of risks prior, during and after implementationOn time Certification of relevant products supported.Knowledge sharing with L1engineers on a regular basis.Strong verbal and written communication.Presentation skillsThe ability to work overtime when requiredThe ability to work outside of South Africa for short periods when requiredOwn reliable transportA Valid drivers licenseThe ability to work in a team or aloneRequired Qualifications: To qualify you must have work experience in complex organizations.4+ years of relevant experience. CCNP Collaboration Certified. Voice desired.Experience with Cisco Unified Communications Manager, Cisco Webex Calling, Cisco Unity Connection/ Unity in enterprise deployments, including bulk administration, provisioning and management of endpoints and user accounts in medium-scale systemsSolid experience with voice gateways: MGCP, SIP, H.323, SCCP, digital PRI/E1, analog FXO/FXS, Cisco UnifiedExperience with Border Element, media resources, SRST/SRSV.Intermediary experience with Cisco Unified Contact Center Express and Cisco Webex Contact CenterExperience with traditional PBX and voicemail system integration to a UC environment.Experience with CME/CUE.Experience with Cisco Unified Presence, Cisco Jabber, Cisco Unified Personal Communicator, Microsoft S4B Communicator, etc.Experience with IP routing/switching and QoSExperience with virtualization, specifically VMware
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzUyNzE0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1125958&xid=1109_52714
2y
1
DataFin was established in 1999. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat business.
ENVIRONMENT:
A dynamic FinTech company in Joburg seeks to fill the role of a Consultant for its 1st Line Risk Operations Division. You will join a small team focused on first line Risk defense and validations through internal verification steps, operating within defined guardrails, reacting to new trends and adapting risk validations to reduce client and company risk. You will have contact with internal or external parties for validations to prevent fraud, ensuring professionalism and efficiency through the process and maintaining high levels of productivity, completeness and accuracy. You will require a suitable Degree with 5 years’ work experience within an Outbound call function, a Risk Management qualification and prior experience in a Risk Management/Audit/Compliance team.
DUTIES:
* Represent the First Line of Defense, identify, manage and mitigate potential risks within the processes and environment.
* Interface with business partners and 2nd line risk \ defense to operate within defined risk mitigation strategies.
* Make contact with internal or external parties to conduct appropriate validation and checks.
* Alert direct reporting line of potential or emerging risks.
* Actively address control failures and related issues.
* Work according to defined processes and in compliance with all applicable regulatory requirements.
* Adhere to internal governance processes and controls for existing and new risk strategies.
* Constantly evaluate risk to ensure highest level of control environment is maintained.
* Promote a culture of risk awareness and accountability, constantly upskilling and consulting.
REQUIREMENTS:
* Relevant Degree and at least 5 years work experience within an Outbound call function.
* Risk Management qualification.
* Previous experience in a Risk Management, Audit or Compliance team, supporting related programs.
* Exposure to Outbound Contact Center processes.
ATTRIBUTES:
* Excellent attention to detail.
* Self-managed.
* Accountable.
* High degree of accuracy and speed.
* Strong problem-solving skills.
* Solution-orientated.
* Proactive.
* Team player.
* Flexible and adaptable to change.
* Ability to work under pressure.
*While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.*
COMMENTS:
When applying for jobs, ensure that you have the minimum job requirements. *Only*SA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Please e-mail a word copy of your CV to (tamlin@datafin.com)(mailto:tamlin@datafin.com) and mention the reference numbers of the jobs. We have a list of jobs on (http://ww
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1Xzk2MzRfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1139376&xid=1555_9634
2y
1
ENVIRONMENT:A dynamic FinTech company in Joburg seeks to fill the role of a Consultant for its 1st Line Risk Operations Division. You will join a small team focused on first line Risk defense and validations through internal verification steps, operating within defined guardrails, reacting to new trends and adapting risk validations to reduce client and company risk. You will have contact with internal or external parties for validations to prevent fraud, ensuring professionalism and efficiency through the process and maintaining high levels of productivity, completeness and accuracy. You will require a suitable Degree with 5 years work experience within an Outbound call function, a Risk Management qualification and prior experience in a Risk Management/Audit/Compliance (URL Removed) the First Line of Defense, identify, manage and mitigate potential risks within the processes and environment.
* Interface with business partners and 2nd line risk \ defense to operate within defined risk mitigation strategies.
* Make contact with internal or external parties to conduct appropriate validation and checks.
* Alert direct reporting line of potential or emerging risks.
* Actively address control failures and related issues.
* Work according to defined processes and in compliance with all applicable regulatory requirements.
* Adhere to internal governance processes and controls for existing and new risk strategies.
* Constantly evaluate risk to ensure highest level of control environment is maintained.
* Promote a culture of risk awareness and accountability, constantly upskilling and consulting.
REQUIREMENTS:
* Relevant Degree and at least 5 years work experience within an Outbound call function.
* Risk Management qualification.
* Previous experience in a Risk Management, Audit or Compliance team, supporting related programs.
* Exposure to Outbound Contact Center processes.
ATTRIBUTES:
* Excellent attention to detail.
* Self-managed.
* Accountable.
* High degree of accuracy and speed.
* Strong problem-solving skills.
* Solution-orientated.
* Proactive.
* Team player.
* Flexible and adaptable to change.
* Ability to work under pressure.
*While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.*COMMENTS:When applying for jobs, ensure that you have the minimum job requirements. *Only*SA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Please e-mail a word copy of your CV to (Email Address Removed) and mention the reference numbers of the jobs. We have a list of jobs on (URL Removed) Datafin IT Recruitment - Cape Town Jobs. *Desired Skills: *
* Consultant
* 1st
* Line
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU0XzQ5NjNfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1139321&xid=1554_4963
2y
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