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Our Client is a leading provider of financial wellness solutions through its Right Track Financial Wellness Programme. With a team of experienced professionals dedicated to developing tailored solutions, they pride themselves on being the preferred partner for their clients financial wellness needs. As specialists in the field, they offer unparalleled expertise and a commitment to championing consumer financial wellness and they are looking to recruit an experienced Project Manager to join their team.
Job Purpose:
The Project Manager will be someone who is motivated and experienced who can handle complex projects from start to finish. The perfect candidate will have a history of leading well, communicating effectively, and being organised. The position will involve planning, carrying out, and keeping an eye on projects within budget and on time. Will also need to work well with different groups involved and make sure project outcomes meet high standards.
Responsibilities:
• Develop and manage project plans, timelines, budgets, and resources
• Identify and mitigate project risks and issues proactively
• Manage project scope, ensuring it aligns with project objectives and stakeholders expectations
• Lead and collaborate with cross-functional teams, including internal and external stakeholders
• Monitor project progress, track key metrics, and provide real-time updates
• Communicate effectively with stakeholders at all levels, ensuring clear and concise communication
• Manage project documentation and ensure adherence to all relevant policies and procedures
• Identify and implement process improvements to enhance project efficiency and effectiveness
• Conduct project post-mortems and identify lessons learned for future projects Qualification and Experience:
• Bachelors degree in business administration, Finance, or a related field (BCom preferred)
• Minimum of 5 years experience in project management, preferably within the Finance Insurance industry (Essential)
• Proven working experience within a Call Centre / BPO environment (Essential)
• Proven track record of successfully managing and delivering complex projects on time and within budget
• Strong understanding of project management methodologies (e.g., Agile, Waterfall)
• Excellent organisational, communication, and interpersonal skills
• Ability to prioritise tasks, manage multiple deadlines, and work effectively under pressure
• Proficient in project management tools (e.g., Microsoft Project, Asana, Jira)
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team Salary: R35,000 to R40,000 pm CTC, depending on the level of experience
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202656 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining di...Job Reference #: 202656
19h
1
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Surgo (PTY) Ltd. has partnered with one of South Africas fastest-growing pharmaceutical retail groups with operations in South Africa, Botswana, and Namibia. The group was founded in 1978 and has its Head Office based in Midrand, Johannesburg.
Our client has since grown to over 200 stores to date, employing over 18 500 full-time and part-time employees and is now looking to recruit an Organisational Development Manager to join their team.
Job Purpose:
Strategic implementation of organisational development activities through research, design, development, and facilitation of OD interventions to optimise the alignment of the workforce and key business strategies and initiatives.
Responsibilities:
Organisation Design:
• Strategic organisational design through understanding organisational structures and job specific requirements to contribute to the HR Strategy of the company
• Conduct job analysis and evaluations and development of job profiling
• Implement and maintain job grading system
• Create competency model Performance Appraisals and Management
• Identify performance targets and link with job profile
• Develop methods of measuring if performance management aligns with organisational goals
• Develop, review, and implement performance management policies and procedures
• Guide management on performance appraisal and management principles
• Assist management to create project timelines and deadlines Workforce and Succession Planning:
• Design and implementation of succession planning in line with companys talent management framework
• Guide management on succession and career development to ensure the sustainability of the business
• Provide input into employee risk movement and develop strategic plan to ensure higher retention rate
• Develop, review, and implement succession planning policies and procedures
• Evaluate job satisfaction and corporate culture through climate surveys and develop and implementation action plan to prevent high employee turnover
• Design and implement competency-based assessment and analyses
• Compile appropriate test batteries for different assessment purposes and according to competency requirements
• Obtain quotes from suppliers when required and consider costing when suggesting assessments
• Interpret results obtained from assessments and utilise information in an ethical manner
• Provide feedback on assessment results to relevant members of the HR team, Department Heads as well as respondents
• Utilise the information obtained from assessments in order to suggest and implement relevant HR interventions Leadership Strategy: (Wellness)
• Facilitate team building, group forming, strategic planning, and training sessions to ensue cohesive functioning of teams
• Diagnose potential organisational problem areas and liaise with management to implement strategies counter concerns
• Conflict Management within teams
• Design and implement leadership strategies in line with business obje...Job Reference #: 202621
19h
1
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A multi-discipline creative agency that specialises in through-the-line marketing solutions for some of the biggest brands has an exciting opportunity for a Search and Web Specialist to join their team.
Purpose of the Role
The Search and Web Specialist is responsible for the strategic direction and management of Search and Web channels, such as Owned and Earned Media, YEXT, etc. In this role you will be responsible for the optimisation of web properties and the ongoing activity of driving qualified traffic to our client’s websites. Being the Search and Web Specialist lead, you will not manage a team of direct report. However, you will be responsible for sharing your knowledge and insight to drive team development as well as ensuring that the cross-channel digital approach is a single, consistent voice across all digital client properties, in order to deliver business growth.
Qualifications
B.Com. Marketing / Project Manager; qualifications in digital monitoring
Experience
7 years experience in client service in a digital marketing agency5 years digital marketing, with a focus on search (owned and earned media) and webExperience developing and executing innovative, integrated digital solutions and strategic roadmapsExcellent understanding of the digital marketing mix, including an understanding of paid media strategy, buying and reportingExperience of working across multiple brands and ability to adapt strategy to eachA team player who can lead projects and who has strong project management skills
Knowledge
Excellent knowledge of project management, delivering in time and on budgetSound knowledge of owned and earned media to deliver integrated digital strategiesTools required for reporting, including but not limited to analytics packagesAn up-to-minute knowledge of digital trends, both locally and internationallyExperience in developing, managing and presenting solutions within a creative environmentShould have a good understanding of social media and content marketing and optimising creative performance across platforms
Responsibilities
SEARCH and WEB CHANNEL STRATEGY
Develop, guide and lead the organic search and web strategy: deliver the strategic framework for each channel as part of clients AO, Campaign and Digital strategy ensuring integration of the companys ecosystemOrganic Model: create comprehensive AO organic strategies for clients, to ensure adherence to search engine best practice and algorithmic updates, including budget recom...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTU0MDg0ODg2P3NvdXJjZT1ndW10cmVl&jid=1222611&xid=3954084886
19h
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JOB PURPOSE
The lead developer reports into the Head of IT. Although the responsibilities are primarily technical, the lead developer generally serves as an interface between the developers and management, have ownership of development plans and have supervisorial responsibilities in delegating work and ensuring that software projects come in on time and under budget.
DUTIES & RESPONSIBILITIES
To ensure that all of the developers in his/her team are adhering to the software quality standards agreed by the team and the wider development team so that work is done to the highest possible quality.To understand and be able to talk about and explain the importance of principles of good software design and development so that they are able to produce software of the highest possible quality in the fastest possible time and will be able to continue to do so in the future.To ensure the features developed by the team are produced to the highest possible quality in the fastest possible time and no less, so that they are able to continue to do so in the future.To show the developers the better ways of doing things and help improve their skills so that they all become better at their jobs.To act as example to all the developers by being the person who most closely follows the principles and practices they have committed to so that the developers feel confident they can too.To act as example to all the developers by advocating learning and taking the time to do so, so that the team feel comfortable they can too.Manage the successful delivery of projects by careful planning and coordinating across the full delivery lifecycle.Work closely with the department’s Project Manager, coordinating business analysts and developers, as well as liaising with key project stakeholders as required.Independently deliver results on both departmental and business projects.Provide regular and effective progress updates to and work closely with the Project Manager/Business owner to ensure the management of any delivery risks or issuesDefine delivery phases of the project including activities, sub-activities, and milestones ensuring these are documented and used as the basis for the project event log, issues and risk log and any subsequent reportingParticipate in reviews and meetings and provide updates on project progressTake responsibility for ensuring that risks and issues are identified and managed closely and drive all stakeholders to deliver on time and to the required quality standardsWork closely with relevant teams internally to ensure alignment and coordination across operations as part of the seamless implementation of existing and new systemsContributing to post implementation reviews helping to demonstrate success or otherwise of projectsSuppo...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjkzODQ1NDE2P3NvdXJjZT1ndW10cmVl&jid=1507624&xid=2693845416
19h
1
GERMAN & ENGLISH - Bilingual position
Brief Job description
Provide 1st level technical supportService restorationFulfilment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systemsFollow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed proceduresExecutes transactions as per prescribed timelines
Requirements
Analytical and Problem solving skills
Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issuesAnalytical problem solvers who will understand issues, evaluate solutions and work with their colleagues to resolve issuesProblem solving skills and quick thinking to own & resolve issues independently, thoroughly & efficientlyDisplay ownership and accountability
Quickly build trust and confidence with customerOwn and resolve customer issues efficiently, effectively and empathetically
Mandatory requirement for experienced candidates:
12-18 months’ work experience in Service Desk/ Tech support process providing remote support for Laptops / Desktops / LAN Issues / Application support/ Small Forms etc.Intermediate knowledge of T/S Small Forms (iOS, Andrioid, Windows)Intermediate knowledge of T/S OS (Windows XP-10), Browsers, MS Office suite, of O365, Messaging, Outlook 2013-19, Skype for Business, Microsoft Teams, SharePoint and OneDrive for BusinessExperience of working within a busy ICT Service Desk environment, showing experience of systems, support, diagnostic and resolution.Intermediate knowledge of Registry Fix, Patch upgrades, Virus T/S, Security, EncryptionsIntermediate knowledge of Network collaborations & VPN T/S, TCP/IP, OSI, Network devices and carriers.Basic networking knowledge
Time Management Skills
Being proactive and show the utmost respect for customer’s timeGood time management, ensuring all contacts with customers add valueAbility to Multitask
Communication & Relationships Skills
To deliver a first line support service via the Service Desk, receiving incidents and service requests from various routes including telephone, web tickets, chat and e mail.Offering advice to end users on all IT related areas. This will include working as part of a team, in order to share knowledge and work together to increase performance standards.
Skills & Knowledge https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDA5MzMxNzUxP3NvdXJjZT1ndW10cmVl&jid=1345371&xid=3409331751
19h
1
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Description
Helping customers implement innovative cloud computing solutions by using the latest, secured cloud computing technologies for Data Security, Data backup and storage, Improved Collaborations, Excellent Accessibility, Low maintenance cost, Mobility, Services in Pay-Per-Use and Unlimited Storage Capacity.
Preferred Qualification
Matric plus undergraduate or graduate technical degree required in Information Science / Information Technology, A+ and N+ Highly desirable
2 – 3 years Sales Experience
Core Responsibility
Business to Business Sales ability
Ensures that service level agreements are met within the agreed time frame
Leads management
Target and Sales driven
Strong negotiating, building rapport and selling skills.
Complete all compliance training within laid down timelines
Be well-groomed and presentable.
Strong computing skills.
Have excellent people skills and intuitive to client’s needs.
Be bilingual (with a third African language being beneficial).
Giving professional presentations, virtually (G-Meet/Skype/Teams) and in writing.
Not buckling under pressure and be very target driven.
Being computer literate in software such as Microsoft Office/Word/Excel/PowerPoint/.
Being calm when dealing with customer complaints and issues.
Working well as part of a bigger sales team but also be able to deliver and work independently.
Account Management skills
Fair knowledge of cloud products like Data Migration backup and/or storage, Domain, Server, etc.
Ability to cross-sell added Value products (Fiber, LTE, Office 365, Teams Voice, etc).
https://www.ditto.jobs/job/gumtree/1627013689?source=gumtree
19h
1
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Sales Team Leader
CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as an Outbound Sales Consultant and be part of a thriving team with many career development opportunities.
Responsibilities
To guide and support team membersSetting, measuring and meeting performance targets for speed, efficiency, sales and quality for the teamDriving operational and technological efficiencies within the teamHandling difficult customer complaints or enquiriesDrive quality control and ensure corrective action are taken where requiredAnalyze performance statistics of teams, e.g. number of calls per team, number of successful contacts, wrap up codes and ensure that appropriate action is taken.Forecasting capacity against plan on a weekly/monthly basisEnsure adherence to the operational policies and proceduresParticipating in the recruitment and selection of staffMonitor performance on regular basis and provide constructive feedbackPro-actively encourage high performance at all timesEnsure all staff issues are dealt with appropriately and within a timely fashionEnsure all daily, weekly and monthly workloads are completedMotivating, developing and retaining staffIdentifying staff training needs and planning of training sessionsAdhering to all HR policies and proceduresMonitor performance on regular basis and provide constructive feedback
Requirements
Min 2+ years sales team leader experience Strong sales ability & ability to handle client objectionsProven track record of meeting sales targetsExcellent communication skills in English & 1 other languageBackground in telecommunications will be an advantageClear criminal records
You will earn Basic of R10 000 to R15000 per month, plus lucrative commission and incentives. Must be willing to work additional hours and 2 Saturdays to meet targets.
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/107283811?source=gumtree
19h
1
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At CallForce, we are dedicated to creating a positive, collaborative, and engaging workplace. We believe that our HR professionals are instrumental in achieving this vision. If youre passionate about HR, eager to make a difference, and excited to be part of a team that values your contributions, we want to hear from you!
Our Ideal candidate would have experience with Human Resources functions within the BPO sector, including recruitment, onboarding, training, employee relations, and compliance.
Key Responsibilities:
Recruitment and Staffing:
Collaborate with hiring managers to identify staffing needs and create job descriptions.Source, screen, and interview candidates for senior level positions.Conduct reference checks and background screenings.Manage the end-to-end recruitment process, including offer letters and onboarding.
Onboarding and Training:
Develop and implement onboarding programs for employees.Ensure that new hires have access to necessary resources and tools for success.
Employee Relations:
Address employee inquiries, concerns, and conflicts in a timely and professional manner.Promote a positive and inclusive work environment.Conduct exit interviews and analyse data to identify areas for improvement.
Performance Management:
Implement performance management processes, including setting goals, conducting evaluations, and providing feedback.Recognize and reward exceptional performance.Identify opportunities for coaching and development.
Compliance and Policy Enforcement:
Ensure compliance with HR policies, labor laws, and regulations.Monitor attendance, leave requests, and timekeeping.Investigate and resolve issues related to employee conduct and performance.
Data Management:
Maintain accurate and organized employee records.Generate HR reports and analyse data to inform decision-making.Keep up-to-date records of training and certifications.
Qualifications:
Human Resources, business administration qualification, or a related field.1 year experience in HR functions, preferably in a BPO or similar environment.Knowledge of HR policies, labor laws, and best practices.Ability to handle sensitive information with confidentiality.Proficiency (HR)software.Familiarity with BPO operations and the unique HR challenges in this environment is a plus.
Ready to embark on this exciting journey with us? Submit your applications today. We look forward to getting to know you and learning about the unique skills and experiences you can bring to our team.
https://www.ditto.jobs/job/gumtree/2872999621?source=gumtree
20h
1
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A leading manufacturer seeks a passionate Sales Representative to become part of their dynamic team. The success of this role will rely on maintaining and developing their market share is dependent on the ones ability to offer product solution and levels of service that exceed those offered by their competitors.
Key Responsibilities:
Sales responsibilities:
Identifying, analysing & ranking existing & new customers in designated area in terms of their class (end user or OEM) application; current and future business potential.Setting up medium & short term call plans to ensure effective management of customers in designated area on an “A,B,C” basisIdentification of new business opportunities on an ongoing basis with specific focus on developing new OEM business.Executing assigned call plan, ensuring existing customers are actively serviced and new opportunities & sales leads are properly followed up.Carries out sales visits to customers in accordance with the sales plan and provides advice/support to customers on a range of Company products, attempting to match customer needs with engineered solutionsActively following up sales performance to ensure sales budgets are met.Carrying out after hour on call duties in terms of the Division’s 24 hour service programAttending marketing & sales functions as required from time to time
Technical responsibilities:
Understanding power transmission formulae and being able to use them as a tool for the selection of our equipment.Acquiring an in depth knowledge of the company’s products, use of its catalogues and criteria for selection.Acquiring a knowledge of applications and understanding their impact on the selection of equipmentCarrying out site meetings in order to evaluate applications and or solve operating problems.Carrying out necessary calculations for the sizing, recommendation & selection of equipmentCarrying out on-call duties in respect of afterhours back up & breakdowns.Acquiring a knowledge of SAP informatics system in order to be able verify the status and availability of stocks
Administration responsibilities:
Preparation & submission of call plans and call reports.Maintenance of your customer data base to ensure master file data is accurate and activity description and classifications are correct.Preparation of quotations using Sales force, ensuring both technical and commercial terms are understood and can be met.Enquiring into & confirming the delivery status of equipment offered.Processing of sales orders onto the Company computer system.Actively following up processed sales orders to ensure delive...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTA1Mjg5NzM2P3NvdXJjZT1ndW10cmVl&jid=1480330&xid=3905289736
20h
1
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We have an exciting position for an ICT Sales and Marketing Specialist to be based in Sandton, Johannesburg.
Present and profitably sell the company’s products/services and solutions to potential customersMeet and exceed set targets and customer expectationsRetain clients
Identify business opportunities and continuously monitor short and long-term opportunities,Convert appointments and new business opportunities/leads to new business salesDevelop product and market knowledge, stay abreast of industry trends and best practicesTake part in preparing detailed revenue forecasting and budgeting in a timely and accurate manner on a regular basis
Requirements
A motivated go getterMarketing or equivalent QualificationA minimum of five years’ experience in a similar role within the ICT sectorGood presentation and interpersonal skillsConfidence to interact with Managing Directors, Supply Chain Managers, Chief Operations OfficersWell-spoken and presentableMust have own vehicle with a valid drivers license
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82NzQ5OTExMjA/c291cmNlPWd1bXRyZWU=&jid=1173166&xid=674991120
20h
1
SavedSave
At CallForce, we are dedicated to creating a positive, collaborative, and engaging workplace. We believe that our HR professionals are instrumental in achieving this vision. If youre passionate about HR, eager to make a difference, and excited to be part of a team that values your contributions, we want to hear from you!
Our Ideal candidate would have experience with Human Resources functions within the BPO sector, including recruitment, onboarding, training, employee relations, and compliance.
Key Responsibilities:
Recruitment and Staffing:
Collaborate with hiring managers to identify staffing needs and create job descriptions.Source, screen, and interview candidates for senior level positions.Conduct reference checks and background screenings.Manage the end-to-end recruitment process, including offer letters and onboarding.
Onboarding and Training:
Develop and implement onboarding programs for employees.Ensure that new hires have access to necessary resources and tools for success.
Employee Relations:
Address employee inquiries, concerns, and conflicts in a timely and professional manner.Promote a positive and inclusive work environment.
Performance Management:
Implement performance management processes, including setting goals, conducting evaluations, and providing feedback.Recognize and reward exceptional performance.Identify opportunities for coaching and development.
Compliance and Policy Enforcement:
Ensure compliance with HR policies, labor laws, and regulations.Monitor attendance, leave requests, and timekeeping.Investigate and resolve issues related to employee conduct and performance.
Account Management:
Build and maintain strong, long-lasting client relationships.
Qualifications:
Human Resources, business administration qualification, or a related field.1 year experience in HR functions, preferably in a BPO or similar environment.Knowledge of HR policies, labor laws, and best practices.Ability to handle sensitive information with confidentiality.Proficiency (HR)software.Familiarity with BPO operations and the unique HR challenges in this environment is a plus.
Ready to embark on this exciting journey with us? Submit your applications today. We look forward to getting to know you and learning about the unique skills and experiences you can bring to our team.
https://www.ditto.jobs/job/gumtree/3428195136?source=gumtree
20h
1
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Our client, a homegrown South African fintech company is looking for a Customer Success Advocate to join their dynamic team in Johannesburg.
Requirements;
2-5 Years of experience as a Sales Consultant/Customer Success Consultant, Marketing consultantFintech experience is preferablStrong business acumen skillExperience with the Payment productAbility to interact with MerchantRetail and/or hospitality experience is preferableKnowledge and familiarity of the surrounding areas retail/business offeringsAbility to work remotely
Competencies;
Excellent communication skills.Strong negotiation and closing abilities.Self-motivated and goal-oriented with a track record of meeting and exceeding sales targets.Effective time management skillsKeeps abreast of industry best practicesAbility to work independently and as part of a collaborative team.Strong ability to identify, analyse and problem solve
Should this fit your skill-set, please apply via this Job Ad.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjg3ODc0NzQ4P3NvdXJjZT1ndW10cmVl&jid=1728983&xid=2687874748
20h
1
A property company that has seen exceptional growth in the past few years would like to hire an Accountant to form part of their dynamic team. The newly created role is available to an experienced Accountant within the industry.
Qualifications:
BCom/NDip in Finance or related
Experience:
3 to 5 years experience in Finance
Duties:
Allocation of owner receiptsAccurately capturing all new tenant leases and processing any changes timeouslyProcessing monthly billing for rent and utilitiesReview of income statement and trial balance to ensure correct allocation of transactionsBilling and transferring management fees and penalty fees to the managing agentProcess relevant journals and refunds when requiredControlling and monitoring building cashflowMonitoring building and company loansMonthly bank reconciliations and reportingAttending to owner queries via email and telephoneAttending to trustees/owners queries with regards to their monthly reports, payments and cashflowProcessing refunds and deposits to old owners of transferred units and billing new ownersCapturing supplier invoicesProcessing supplier payments on the bankMonitoring of supplier accounts and age analysis, ensuring payment plans are maintained and suppliers paid on timeSupplier reconciliationsLiaise with suppliers regarding queries and paymentsComplete new building ‘take-ons’ communicating with trustees and previous managing agents to ensure smooth handoversAssist with allocating money paid to previous managing agentsAssist the portfolio manager with whatever they require
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTY5NTE0ODQ0P3NvdXJjZT1ndW10cmVl&jid=1559057&xid=2169514844
20h
1
SavedSave
Purpose of the Job:
The purpose of this role is to perform the duties of a Oracle Junior Architect within the Clients Advisory Business Unit locally and as part of the wider global Clients Global Delivery Network (GDN). The successful applicant will be a platform Architect and a Subject Matter Expert (SME) in Oracle solutions. This is a key role and the applicant would be accountable for the delivery of a robust and scalable Enterprise-wide platform architecture that will deliver on clients strategic objectives and will ensure that solution architecture is developed in alignment with the Enterprise Architecture and Functional design of client requirements. As part of the Clients GDN, successful candidates would be working on projects with the Clients member firms in many different countries. Initially the majority of the work would be remote, although the ability to travel for client projects across Africa, in Europe and further afield will be expected in the future. Candidates should have a passion for exploring how Oracle can solve our clients practical business problems in a cost-effective way. Candidates should also be committed to working with the Clients teams to help ensure that the envisioned Oracle solution is delivered on time, on budget and at the required level of quality.
Key job duties or responsibilities:
Implementation / Project Delivery: Owns the functional and technical end-to-end solution: ? Ensures end-to-end solution cohesion and correctness.
Designs and takes responsibility of the governance for an integrated system that meets the product-owners vision.
Assesses the systems architecture currently in place and works with technical staff to continually improve it.
Provides leadership and guidance to the team throughout the implementation to ensure accurate delivery of project plans.
Owns the specifications and requirements into the systems architecture.
Assists the Product Owners / functional resources with requirements gathering and provides design guidance.
Facilitates discussions with business and technical stakeholders to translate the critical business requirements and present a technical vision and solutions in the form of software products, customizations, and integrations.
Provides regular updates on any developments in systems architecture projects.
Assist GDN Leadership to design and present high-impact messages to customers senior level management
Ability to successfully communicate complex topics regarding solutions and related projects to audiences both with and without deep technical skills.
Provides current best practices and solution alternatives as part of functional or technical design documents.
Communicates effectively with clients, leads meetings and workshops.
Presales and Sales Support
Devises scope and owns...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjU3OTQxNjMyP3NvdXJjZT1ndW10cmVl&jid=1280355&xid=1257941632
20h
1
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You will be responsible for supporting the Head of Credit Control, this role will be responsible for reducing debt, handling queries, and working with the team to streamline processes. Leading an evolving credit process and policy will be a key part of this role, as will the management and development of the credit controllers.
Key Responsibilities:
Managing and developing MEA AR team and own customer ledgerHandling daily management process to track the cash collection throughout the month, with clear notesMaintain customer master data and customer credit checks using the DoA to obtain approval before setting the new customer profileHandling customer queries, making sure they are rooted to the correct department to investigate and resolveEnsure customer accounts are reconciled, including withholding tax /exchange rate/ bank chargesManaging the month end process and reportingIdentifying and escalating potential bad debts to managementLeading the daily, weekly, and monthly catch meetings with customers and internal customersAccount escalations and legal processingPut customers on stop where necessary and communicate this to relevant departmentsAssisting the Head of Credit EMEA and SEA with the development and implementation of policies and processes including but not limited to, credit policy, payment terms, credit balance processes, bad debt provision and other process documents
Background and Skills:
Background in credit control essentialCICM Qualification or studying towards / desire to studyEffective management and communicationAbility to manage a large debtors listCustomer focused individual who is self-motivated and results drivenAbility to build strong trusted relationshipsTime management and prioritisation skillsAbility to use own initiative and think ‘outside the box’Excellent face to face and telephone manner, with strong written and oral communication skillsIs adaptable and able to respond to business needs in a fast-paced environment.Can look for continuous improvement of reporting and controls.Must be a self-starter who can work independently and as part of a team.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzYzOTE5OTgxP3NvdXJjZT1ndW10cmVl&jid=1394261&xid=3763919981
20h
1
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Purpose of the Job:
Microsoft Junior D365 F&O Architect The purpose of this role is to perform the duties of a Junior Microsoft D365 F&O Architect within the Clients Advisory Business Unit locally and as part of the wider global the Clients Global Delivery Network (GDN). The successful applicant will be a platform Architect and a Subject Matter Expert (SME) in Microsofts D365 F&O Platform solutions. This is a key role and the applicant would be accountable for the delivery of a robust and scalable Enterprise-wide platform architecture that will deliver on clients strategic objectives and will ensure that solution architecture is developed in alignment with the Enterprise Architecture and Functional design of client requirements. As part of the Clients GDN, successful candidates would be working on projects with the Clients member firms in many different countries. Initially the majority of the work would be remote, although the ability to travel for client projects across Africa, in Europe and further afield will be expected in the future. Candidates should have a passion for exploring how D365 F&O can solve our clients practical business problems in a cost-effective way. Candidates should also be committed to working with the Clients teams to help ensure that the envisioned D365 solution is delivered on time, on budget and at the required level of quality.
Key job duties or responsibilities:
Implementation / Project Delivery: Owns the functional and technical end-to-end solution: ? Ensures end-to-end solution cohesion and correctness.Designs and takes responsibility of the governance for an integrated system that meets the product-owners vision.Assesses the systems architecture currently in place and works with technical staff to continually improve it.Provides leadership and guidance to the team throughout the implementation to ensure accurate delivery of project plans.Owns the specifications and requirements into the systems architecture.Assists the Product Owners / functional resources with requirements gathering and provides design guidance.Facilitates discussions with business and technical stakeholders to translate the critical business requirements and present a technical vision and solutions in the form of software products, customizations, and integrations.Provides regular updates on any developments in systems architecture projects.Articulate deep knowledge of the Dynamics 365 platform especially Finance and Operations with a particular strength in identifying what can be delivered out of the box and when it is fitting to use custom development.Assist GDN Leadership to design and present high-impact messages to customers senior level managementAbility to successfully communicate complex topics regarding solutions and related projects to audiences both with and without deep technical skills.P...
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20h
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Purpose:
Overall delivery of testing within projects. Responsible for the execution of test cases and when required escalates any defective test cases. Logs and follows through on identified defects. Required to assist development team in the replication of defects and then retesting these defects after fixes have been applied. Responsible for preparing and maintaining documentation relating to systems, programming, operations and procedures which may include user manuals, reference manuals and project documentation.
Principal Duties and Responsibilities
1. Create and manage the test plans for all project types including the project test approach, environment requirements, tools requirements and the processes required to manage and coordinate testing.
2. Create and manage test cases, test scripts and test data for all test types.
3. Manage and coordinate the execution of all testing activities (plan, execute and bug activities for projects).
4. Manage reporting of the Testing Competency to the relevant management levels.
5. Manage the delivery of quality for all solutions, changes and enhancement.
6. Ensure that all solutions delivered have been fully tested, meet the quality required and are fault free.
7. Develop and maintain DocFusion templates.
8. Liaise with Business Analysts in scoping and developing projects.
9. Maintain and enforce the development lifecycle.
Knowledge, Skills and Abilities required
Technical Skills
Develop capacities used to design, operate and correct malfunctions involving application of technological systems.
Test
Conduct tests to determine whether software or procedures are operating as expected.
Interact with Computers
Use computer systems to enter data or process information.
Managing the Job
Analyse
Secure relevant information and identify key issues and relationships from a base of information.
Identify cause-effect relationships.
Attention to detail
Accomplish tasks through concern for all areas concerned, regardless of seeming relevance.
Accurately check processes and tasks.
Maintain watchfulness over a period of time.
Plan and organise
Establish a course of action for self or others to accomplish a specific goal.
Plan proper assignments of personnel and appropriate allocation of resources.
Problem solve
Identify, analyse, organise and solve problems and issues in a timely and effective manner.
Organisational Citizenship
Discretionary behaviour that is not part of your job requirements.
Do more than their usual job duties.
Provide performance that is beyond expectations.
Make constructive statements about your department a...
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20h
1
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Key Responsibilities
To attend meetings with potential Clients to determine technical and business requirements and ensuring that all necessary information is collated prior to producing a solutionProvide technical solutions in a professional manner and to agreed timeframesCreate and confidently deliver technical presentations internally and externallyDeliver training on solutions and provide product support to channel partners and internal stakeholdersCreate internal design configuration documentation including network diagrams with technical explanationsWork with the sales team to provide feedback on issues with current products and provide input around new productsBuilds productive relationships internally and externally, fostering teamwork by keeping colleagues updated on activitiesPerform technical development for bespoke solutions as part of a design and development frameworkAble to understand business drivers and risks involved to the customer and to the organizationSell technical solutions to the customer with professionalism and enthusiasmProvide accurate and timely management information, to include - activity reports, reviews, project forecasts, etc.To structure and produce compelling sales proposals/commercial and technical documentation outlining the cost savings and business benefits to customersInterface with the implementation/project team, articulating customer requirement, to ensure smooth transition from Sale to DeliveryAbility to demonstrate organizations products and technologies effectively to audiences of varied technical knowledge
Minimum requirements:
Minimum three-year diploma (NQF level 6) in Information TechnologyIn-depth working knowledge of TCP/IP v4 and an understanding of TCP/IP v6.Strong interest in Internet technologies (routing, switching and general network infrastructure) including technologies associated with the ISP market.Comfortable working with hosting technologies including Windows and Linux based server systems, network storage systems and data center servicesWorking knowledge of current security issues and technologies concerning the industry, together with a demonstrable interest in keeping abreast with technical developments in this field.Good working knowledge of Internet connectivity methods including xDSL and leased circuit services using copper and fiber presentation.Knowledge of CPE QoS technologies including traffic prioritization and traffic shaping.Understanding of the lower level workings of VPN technologies including IPSEC and MPLS VPNsCisco Certifications CCNA must, CCDA & CCNP an advantageFortinet Certification FCNSA & FCNSP an advantagePrevious experience of requirements gath...
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20h
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Identify fraud trends and continuously develop process improvements and mitigation controls to support the Group Business. Proactively engage with key stakeholders both internally and externally to gather intelligence and create and develop relationships with key organisations.
Responsibilities of the Role:
Successfully lead a team of Investigation Officers by providing quality regulatory technical expertise, case direction and excellent operational management to ensure assurance procedures, file and document reviews etc.Maintains an overview of all cases within the team to provide expert technical guidance and case direction and ensure the work is always of high quality and that there is a consistent, timely approach taken with each case.Responsible and accountable for high-quality and timely case progression within the team.Provides regular case updates/reviews to senior managers and key stakeholders, especially in relation to high profile and sensitive matters.Positively and proactively contributes as part of the Investigation leadership team in implementing changes and improvements as appropriate.Ensure that reports and documentation are produced to the highest standards, which will stand up to the scrutiny of the Section 91 Tribunal and Courts - supporting and coaching Investigation Officers as required.Effectively manage and motivates the team/individuals by providing clear communication, robustly managing performance/providing timely constructive feedback (regular reviews) and supporting/coaching individuals to improve and fully engage in their own development and learning.Work collaboratively across the organization and demonstrate a positive and proactive approach to achieving organisational objectives, including providing expertise and taking responsibility for leading on projects and priorities.Investigations are outcomes-focussed, timely and a risk-based approach is developed and executed for each investigationInterpret policy and decisions to stakeholders for effective communicationRepresent the company at various forums and interact with other stakeholdersIdentify and report falsified claims to the Legal Operations for recovery purposesIdentify fraud trends by analysing data and industry alertsIdentify suspicious activity and work with appropriate teams to investigate and thwart the activityProvide statistical data on losses on a regular basisDevelop processes and procedures to prevent or minimise claims fraud lossesEnsure Service Level Agreement and turnaround times of external serviceproviders and internal investigators are adhered to Identify key risk indicators and establish mitigating controlsEnsure that expenditure is incurred within the limits of the sanctioned budgetEnsure that new r...
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20h
1
An exciting opportunity within Energy at Work Projects is now available! We are in search of FAIS Supervisors (1 Long-Term and 1 Short-Term); a highly motivated and organised individual with extreme attention to detail who is looking for a chance to be part of a dynamic organisation that offers an opportunity to establish a dynamic career in outsourced services.
Role and Responsibilities:
Ensure monthly supervision is complete for +- 40 Representatives.Ensure all supervision activities are complete monthly for all allocated representatives working undersupervision.Evidence and document all supervision.Audit calls, Review QA Scores and track and verify the representatives commitment to complete theirQualification.Track and report your representatives FAIS related deadlines, such as, experience requirements, COBrequirements, RE5 requirements, qualification requirements.Apply for exemptions in the event a representative is not tracking to achieve their FAIS related deadlines.Ensure Moonstone website is kept up to date at all times.Issue Supervision contracts.Keep a competency register of your own representatives updated at all times.Provide daily reports and monthly reports to your manager.
Suitable Candidate Specifications:
Strong verbal and written communication skills.Attention to detail.Be self-disciplined and pro-active.Strong administration skills.The ability to work independently.Excellent listening skills.
Competencies:
Strong Excel Skills.Ability to work under pressure and meet deadlines.Excellent telephone and email etiquette.
Qualifications & Experience:
Matric.COB (if applicable).RE5.FAIS Related Qualifications.Minimum experience required for the sub-category.CPD hours.Insurance related experience.Financially sound.
All applications will undergo a preliminary screening process, during which your current performance and workethic will be carefully evaluated.Should you not meet the established standards, you may not advance to the interview stage.
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20h
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