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Are you an energetic individual, that is able to lead, guide and coach a diverse team. Analtical minded, ready to roll up up your sleeves and get involved. We are looking for an experienced general manager that understands financial accum, P&L analysis, OHS act, training & development, business development and creativity. Looking after a Minimum of 70 Team members, in various departments. Understands the 5 Pillars of business, worked in a franchise environment. Able to do stock takes, FOH, BOH and bar, understands food cost, labour margins, variences etc.The superstar we are looking for will have been in the industry for a minimum of 10 years, with a good track record and contactable references. Hotel school or any formal culinary, hospitality education will be advantageous.Own transport, clear criminal record.Please if you are interested send cv to gavin@primi-world.comNB: We, will only consider cvs sent through to the above e-mail address only.This position is in the bedforview, Eastgate area.
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We are looking for a creative, independent, dynamic, enthusiastic, service driven team player to join the Reservations Team in JHB. The successful candidate will report to Direct Reservations Manager.
KEY OUTPUTS:
Calm and professional interaction with both suppliers and travel planners, telephonically & via email· Creative and out of the box planning and designing of itineraries· Handling reservation requests either email or telephonic· Processing of reservations from quote to finalising, including reservations, invoicing and travel documents· Professional servicing of our dynamic direct guests · Proactive selling of our products and services ensuring the best possible safari for the guest· Saturday duty and cell phone duty on a rotation basis· Public holiday duty and cell phone duty on a rotation basis· Working hours – shift work required (07:00 – 15:30 & 09:30 – 18:00) on rotation basis· Backup for colleagues when they are away from the office· Expanding product knowledge through attending training sessions· An independent, curious and “can do it” nature· Upholding the cornerstones of the company ... Care of the people, Care of land, Care of the wildlife
KNOWLEDGE REQUIRED:
A good knowledge on any of the destinations that the company promotes – Tanzania, Kenya, Zanzibar, Zambia, South Africa, Botswana, Zimbabwe, Namibia, Mozambique, Rwanda, Uganda, Seychelles · A good knowledge on FIT and Groups policies and procedures· A good knowledge of company Safari Offers· Communication skills and a good command of the English language· Tourplan reservations system, added advantage
SKILLS & ECPERIENCE REQUIRED:
Time & desk management· Computer aptitude· Understanding of travel industry· Attention to detail· Elaborating in writing explanations or descriptions · Exceptionally customer focused · Creativeness, flexibility, high energy and patience· An independent, curious and “can do it” nature· A good knowledge on any of the destinations that the company promotes – Tanzania, Kenya, Zanzibar, Zambia, South Africa, Botswana, Zimbabwe, Namibia, Mozambique, Rwanda, Uganda, Seychelles · Tourplan reservations system· Creativeness, flexibility, high energy and patience· Must have at least 5 years reservations experience preferably in a tour operating environment, no hotel, car rental reservations
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODExMjcwMDM/c291cmNlPWd1bXRyZWU=&jid=1503283&xid=281127003
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We have an exciting job opportunity for Dutch, German and French speaking Customer Service Representatives to join a prestigious International Hotel brand at their offices in Cape Town, South Africa. This position requires an action-orientated, flexible problem-solver who will assist in resolving any customer facing problems. They offer market related salary, career advancement, in house training. Join this multi-cultural work environment with colleagues from all over the world today!Your key job responsibilities as the Dutch, German and French speaking Customer Service Representative in Cape Town, South Africa:• Strong problem-solving, interpersonal and time management skills• Strong customer service ability• Effective written and verbal communication• Assist passengers by confirm & re-schedule client bookings• Daily interactions with clients with queries and compliments• Required to meet specific key performance indicators and meet expected client service levels before going live.• Native/Advanced level in Dutch, German or French language: Verbal & Written skills essential• Computer literacy skills• Fully paid product and systems training provided• Daily interactions with international passengers with queries and compliments• Required to meet specific key performance indicators and meet expected client service levelsRequirements for this Dutch speaking Customer Service Representative job in Cape Town, South Africa:• Native/Advanced level in Dutch, German or French language: Verbal & Written skills essential• Permanent residence permit or South African ID holders only• Flexibility to work shifts. Weekends may apply• Excellent customer service skills essential. Experience in call centre or travel & tourism industry preferred but not necessary.• Excellent Computer literacy & technical skills• Own transportIf you meet the above requirements for this Dutch, German or French speaking Customer Service Representative Job in Cape Town, South Africa, we would like to hear from you! Please send your CV through to: kim@callforce.co.za
https://www.ditto.jobs/job/gumtree/3058383006?source=gumtree
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PURPOSE OF THE JOBThe purpose of this job is to provide FINANCIAL and ACCOUNTING support to the conferencing teams as part of the service delivery to clients focusing specifically on the following key deliverables to the client is responsible for:• Planning and Budgeting for all Conferenceso Ensure relevant and accurate financial/accounting input during Bid Preparationso Develop the Conference Budget and ensure accurate Monitoring and Reporting thereof during the event• Registration and Administrative Serviceso Accurate and professional monitoring of all expenditure relating to Online Registration, Abstract Management, Speaker/Presenter Management.• Venue and Accommodation Serviceso Accurate and professional monitoring of all expenditure relating to Venue and Hotel Site Visits, Contract Negotiations with all suppliers, Food and Beverage Management, Audio Visual Management and all other onsite Logistics• Exhibitions Management Serviceso Accurate and professional Monitoring of exhibitor deposits, exhibitions supplier costs,etc.• Sponsorship Management Serviceso Professional financial/accounting input towards sponsorship packages to be offered to potential sponsorso Accurate and professional Monitoring and Reporting of Sponsorship Budgets• DMC Serviceso Accurate and professional monitoring of all expenditure relating to all logistics including gala dinners, special events, tour and companion programs, transport logistics, supplier commisions and other co-ordination.o Use of Conferencing Technology to ensure timeous Reportingo Innovative use of conferencing technology in use by the client to produce comprehensive, accurate and professional reporting and reconciliations after each event.
MONTH END REPORTING? All recons must be accurate and will be reviewed by the appropriate parties and approved.? Compile month – end reports for all Conferences and submit directly to clients
? Compile detailed reconciliations of all Balance Sheet accounts
MANAGEMENT FEE? Invoice management fees timeously and follow up with Client General Manager (CGM) and client with regards to payments.? Calculate & review monthly management fee provision, based on individual agreements at the beginning of each month, in arrears? Completing the Client Income Statement as soon as the management fee calculations are done? Raising invoices in General Ledger (GL) where payment is due to the client & ensuring the payment received thereof.? Ensure monthly fixed fees and matching fees are invoiced and payments received? Follow up and collection of outstanding Conference dues (registration, sponsorship, exhibition, accommodation, tours and transfers)
FEES? Ensure contracts and fee schedules received for all new and current clients received? To be saved in U:\Finance\Accountants\Contracts and...
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To manage and successfully complete all aspects of projects for the Leisure and Entertainment Customers i.e. Hotels. Projects will include but not be limited to the new installations, ad-hoc training, stationery changes and implementations, and system upgrades of the Opera, Materials Control and Point of Sale Systems.
Primary Responsibilities for the Role
Prepare all project documentation after signed quote received from Sales department i.e. Scope; Project Plan, Risk Plan, Communications Plan, resource briefs, daily updates, project close and sign off and all relevant project artefacts.Liaise will customer on project requirements, procedures and processes and update project plan on all aspects agreed upon.Arrange and coordinate project meetings.Liaise with Installation Managers for resources, project issues and resource requirements.Liaise with 3rd party vendors for integrations with Opera.Daily updates to all project stakeholders.Manage and coordinate any changes of the projects i.e. live dates, resources, venues, travel etc.Escalate any critical issues to Specialists and Operations Managers.Complete and reconcile all project administration which will include but not be limited to resource time sheets, invoicing, delivery notes, meeting minutes and project dashboards.Regular meetings with Sales and Operation Managers to discuss future projects, feedback on projects in progress and urgent outstanding issues.
Minimum Qualification and Experience Requirements
Grade 12/MatricQualification in Fundamentals of Project Management essentialPMBOK qualification will be advantageousProject Management Professional Certification (PMP) will be advantageousPrince2 qualification will be advantageous3-5-year experience in a Project Management Role
Desired Skills and Qualities
Demonstrate aptitude or competence for assigned responsibilitiesDemonstrate ability to take initiative and carry our assigned tasks to completionManage time, resources well and demonstrate good planning and organisational skillsCommitted, motivated and able to achieve tasks in line with deadlinesAble to prioritise importance tasks and adhere to deadlinesBe proactive and customer focusExcellent communication skills, both oral and writtenMeticulous, with high attention to detailGood inter-personal skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzUyNzc4MjY2P3NvdXJjZT1ndW10cmVl&jid=1209356&xid=1352778266
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An exceptional, experienced Food & Beverage Manager is sought for this high volume, full-service hotel.
Minimum Requirements:
MatricDiploma in Hospitality ManagementAt least 4 years of experience in the same position within a high end 4 or 5* hotel - International experience will be preferableComputer literate with back and front experience in a recognized POS systemGuest Service driven, thinking out of the box to make the guests’ experience exceptional and memorableManagerial and organizational skillsSound financial acumen with strength in stock and cost controlHighly energized and well presentedStrong leadership skills Be willing to work shiftsMust have own transport with a valid drivers licenseClear work and criminal record
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDgzODIzNjM/c291cmNlPWd1bXRyZWU=&jid=1244239&xid=348382363
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We are looking for a Professional Supply Chain Manager who is willing to join our clients Supply Chain team, with a motivation to work within an international and challenging environment. You will be required to travel often and needs someone who is highly flexible to do so, meaning visa applications, flight bookings and hotel bookings will be covered by the client.Your role will be:Planning and executing Global Local Procurement management strategies to optimize the profit potential for the company through strategic sourcing actions in accordance with agreed upon business plans. Managing the commodity management and supplier performance activities to achieve overall business objectives, including contribution to marketing tenders and proposals.Ensuring compliance with logistics standards and requirements during manufacturing and delivery processes, including satisfying documentary contractual obligations.Execution of travel related processes and procedures by facilitating day-to-day arrangements for all travel related activities, including flight arrangements, visa applications, vendor negotiations and contracts.Supply Chain Management and/or Technical Engineering degree/diploma.MBA or NQF 8 will be advantageous.Active procurement logistics management experience in engineering (metal and mining industries)Managing people (will be managing a team of 3).Contracts knowledge experience.International Trade Terms, you will deal with many international suppliers, rules and regulations etc.Sourcing Strategies and sources.Incoterms 2020.Commodity Market trends.Customs Legislation and Industry Cultures.MS Excel, Word and Outlook intermediate level.Responsible for managing the processes applicable to the supply chain activities equipment. Liaise with the Global Supply Chain Office other Procurement Departments.Scout new suppliers globally locally in accordance with global guideline and strategy. Coordinate technical teams to qualify suppliers for the manufacturing of products.Manage supply risk.Develop global manufacturing capability in low-cost countries for standard and non-standard products, bringing the most project-suitable competitive array of worldwide offers.Manage and update procedures relative to procurement logistics travel with the aim of reducing costs and time and increase the quality of the outputs.Drive global local procurement policies and procedures, by ensuring all procurement activities comply with company procedures and principles and code of conduct.Support projects in collaboration with legal entities with appropriate interface, providing information about suppliers, alternatives and commercial conditions to remain competitive.Align procurement plan with project plans to enable execution in line with appropriate procurement strategies and approvals in line with procurement procedures.Liaise with suppliers and provide support as required to all stakeholders during the project life cycle.Responsible for the procurement proce
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Job PurposeResponsible for creating and updating wine lists, making recommendations on food and wine pairings, and advising guests on wines based on their personal tastes. The role will also include developing controls to monitor stock, supervising wine service and collaborating with winemakers to renew our selections and monitor pricing. Education3-year Hospitality Management DiplomaCertification as a sommelier (adv)ExperienceMinimum of 5 years’ experience in food and beverage with 3 years as a wine stewardPrevious experience as a sommelier is an advantage Skills and KnowledgeStrong English communication skillsWine product knowledgePassion for wineKnowledge of food and beverage pairingsWine pricing and cost controlInventory & OE control proceduresBusiness & financial acumenProficient computer skills – MS Office and F&B software systemsStakeholder management Key Performance AreasWork with the F&B Operations Manager to develop F&B SOPs for wine service and ensure these are embedded in operationsCreate and update the wine menu in coordination with chefs and the Food and Beverage Operations ManagerRecommend food and wine pairingsAdvise guests on wines based on their personal tastes and food choicesInform guests about different varieties of wines and prices,Ensure wines are served at the right temperature and within the proper glasswareStore open bottles properly to maintain strong tasteManage the wine cellar and ensure par levels of stock available on guests’ requestsTrain waitrons on available wines, and how these should be servedNegotiate purchase prices with vendorsOversee all wine purchased and cost management in line with budgetsOrganise wine tasting days or “wine of the month” eventsPresent results on wine product performance including recommendations for improved opportunities for revenueResponsible for monthly wine stock takes to minimise stock loss and ensure stock on hand balances with monthly sales and in line with hotel budgeted beverage cost%Count, care and store all specialized Operating Equipment needed for wine display, serving and storage (bottle stoppers; decanters; sable; thermometers etc.)Oversee that the wine cellar is neat, clean and stocked for customer usageComply with all health and safety regulationsMonitor standards in wine cellar; fridges and stores in line with hotel FCS ensuring that audit target are achieved.
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1d
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We are looking for an allrounder chef. Must have hotel background
2d
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Salary: Negotiable with live in benefitsArea: Mpumalanga Kruger National ParkPosition Overview: The main purpose of the assistant lodge manager is to assist the lodge manager in managing the lodge and, by doing so, creating a profound guest experience, which is in line with the service, vision and creative concepts of the lodge. This position is accountable to the Lodge Manager for this.It is the responsibility of the assistant lodge manager to monitor the hospitality service, maintenance, gardening and housekeeping standards within the lodge.In this capacity, guest expectations regarding the standard of service should be exceeded. In addition, the lodge needs to be monitored so that it operates in a cost effective manner, remaining within the agreed budget; as well as in a manner which is conducive to positive inter-personal relationships between staff and at a superior level of efficiency.The assistant lodge manager is also responsible for ensuring that the morale of the lodge staff is kept at a high level and that staff are developed on an ongoing basis.Finally, the assistant lodge manager must provide a written hand over of responsibilities in his/her absence and ensure that a full handover is received on his/her return.Requirements: A minimum of 4 years work experience ideally 2 years as a trainee and in a well-recognized five star hotel or world class lodge, as an assistant managerExceptional Food and Beverage knowledgeFinancial management abilityA hardworking, co-operative mannerHigh standards of service excellence and a passion for the industryAttention to detailExceptional English and a second language would be preferableGood computer literacyExcellent management ability and communication skillsA clear understanding of basic labor law and disciplinary proceduresA developmental approach to staffAssertiveness, patience and good organizational skillsUnderstanding of housekeeping and maintenance proceduresAn awareness of developments within the food and lodge industries, as well as international trends in hospitalityPosition Overview: Management and training of the lodge staff in line with the a Standard of ExcellenceEnsure ultimate guest relations in the lodge and that the at home personal attention levels are maintained Maintain the highest standards of housekeeping and maintenance and ensure that style and design is not eroded Effective financial management through the administration of orders and effective stock controlEffective communication and maintenance of lodge relationsManagement of the night porters (SL) Availability: Immediately
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzkzNTAwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1239087&xid=1109_93500
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Posting Date Mar 11, 2022Job Number Job Category Event ManagementLocation Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, South Africa, South Africa VIEW ON MAP Brand Marriott Hotels ResortsSchedule Full-TimeRelocation? NPosition Type ManagementLocated Remotely? NMarriott International portfolio of brands includes both JW Marriott and Marriott Hotels.Marriott Hotels, Marriott Internationals flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. JW Marriott is part of Marriott Internationals luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if youre happy, our guests will be happy. Its as simple as that. Our hotels offer a work experience unlike any other, where youll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. Thats The JW Treatment™. POSITION SUMMARY Our jobs arent just about setting up tables and chairs for our guests to use during a banquet or meeting. Instead, we want to create an atmosphere that is memorable and unique. Our Event Support Experts take the initiative and deliver a wide range of services that allow our events to go off without a hitch. Whether setting up and breaking down materials, transporting supplies, stocking bars and action stations, or anything in between, the Event Support Expert plays a key role in making our events run flawlessly. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Event Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance). Doing all these things well (and other reasonable job duties as requested) is critical - to get it right for our guests and our business each and every time. CRITICAL TASKS General Food and Beverage Services Communicate additional meal requirements, allergies, dietary needs, and spe
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ROLES AND RESPONSIBILITIESThe role will include a broad range of responsibilities including administration support to the office of the CEO Team.Anticipate needs, think critically and offer solutions to problems with a high level of professionalism and confidentiality.Act as the primary source of contact for all local and international stakeholders by building and maintaining relationships with the stakeholders to support the CEO and his office on a day to day basis.Represent the company and the CEO in a positive light by ensuring CEO is informed of upcoming commitments and responsibilities through great follow-through skills and sound judgment.Perform comprehensive Executive Assistant functions both personal or work related to allow the CEO to effectively lead the company. Some examples include but not limited to; (maintaining executive files, monitoring and screening calls, reconciliation of corporate credit cards and management of petty cash, maintenance of professional qualifications and managing/coordinating special projects) effectively.Co-ordinate internal and external meetings, delegations and events. Responsible for creating well organized, error free and professional documents, including board agendas, meeting packs, meeting minutes and evaluating venues, arranging transportation, meals for the relevant meeting, delegation or event.Responsible for all travel requirements e.g. flight reservations, hotel accommodation, forex, car hire, appointment schedules.Other adhoc functions as required.This is a unique opportunity for someone who is adaptable and is looking for a position in a fast-paced, global and energetic environment. The successful incumbent must not be uncomfortable with taking on a lot of responsibility quickly and must want to participate actively in the organizations overall success.EDUCATION AND EXPERIENCE: Minimum of 10 years experience within an Executive role supporting C-Suite Level Executives in a multinational environment.Relevant admin/PA qualification.Undergraduate advantageous.High degree of accuracy and attention to detail of all secretarial responsibilities.Working knowledge of computer packages: Windows; MS outlook; MS word; MS Excel; MS PowerPoint; MS Office and MS Project, MS Teams and Zoom.Knowledge of business and management principles involved in coordination of people, projects, events and resources.Experience with various meeting formats (Zoom, Teams and other electronic conferencing media).
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzgxNDg5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1209939&xid=1109_81489
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Requirements: Electrical Qualification an added advantagePrevious Maintenance experience for a 5 Star Hotel /Lodge / AccommodationPool Maintenance, Garden Maintenance experience 5 star housekeeping experienceBy submitting any Personal Information to MPRTC in any form you acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the processing and storing of such Personal Information by MPRTC and/or MPRTCs clients and/or verification information suppliers. You voluntarily consent that for the purposes of potentially gaining future employment opportunities, thorough background screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful. You have the right to Opt-Out of electronic communications from us at any time and you also have the right to request us to delete your personal information by contacting us.
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Looking for 30 housekeeping candidates, Must be South African , age between 24-53 , must have more then 3 years experience in hotel.Email CV , ID and Reference letter from previous employer ( if you do not have a reference letter do not even bother to apply Client based in Pretoria Email: admin@ukurhulaservices.co.za
5d
We are seeking to employ the service of Receptionist who will be responsible for greeting our visitors and providing exceptional customer service assistance.DutiesServe visitors by greeting, welcoming, and directing them appropriately.Notifies company personnel of the arrival of visitors.Maintains the security and telecommunications system.Inform visitors by answering or referring queries.Directs visitors by maintaining employee and department directories.Requirements and QualificationsVerbal and written communication skills.Customer service.Multitasking and prioritization.Trust.Familiarity with Microsoft Office.Problem resolution.Capacity to work under pressure.Attention to details.Interested persons must send their CV / Curriculum Vitae by email.beccalopez.jobs@gmail.com
11d
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Senior Interior Designer with Extensive Hospitality Experience with International Hotels and strong in Revit!An established Interior Design Company based in Sandton, Johannesburg is looking for a Senior Interior Designer to join their team. Great opportunity to join an exclusive and well known design Company with National & International projects.Requirements:Bachelor’s degree or other tertiary qualification in Interior Design, Architecture or related disciplineAt least 5-10 years experience in Interior design, high-end hospitality projectsProficiency in Revit is a must as well as AutoCAD and related design programsStrong conceptual skills and a flair for creativity!Ability to communicate design ideas and direction efficientlyStrong client presentation skillsHighly organised with a keen eye for detailDemonstrate commitment to excellence in design & design executionDemonstrate advanced understanding of the architectural design process and integration of interior architecture with the ability to develop interior design element componentsRequired to manage own multiple complex projects through all phases from proposal through to constructionStrong abilities in drawing up costings, schedules and other project documentationExcellent written and verbal communication skillsBuild positive client relationshipsOwn car and licenseAbility to travel for projects
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2y
We are looking for a strong candidate with good plating
presentation skills in ala carte
Must have hotel experience.
Whatsapp only-0825006574
NO CHANCERS
Whatsapp your food photos to me.
16d
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Johannesburg - Architectural Technologist/Technical interior designer/Draughtsman – advanced in Revit required by Top Leisure Design Company3–6-month contract to start with, then permanentInternational Turnkey Architectural/Interior/Project Management CompanyLeisure projects worldwideAn established firm based in Johannesburg is looking for an experienced Architectural Technologist/Revit Draughtsman/Technical designer with advanced Revit proficiencyCandidates must have technical design, documentation and detailing experience and preferably experience working on very high-end projectsGreat opportunity to work on hospitality projects: international hotels and leisure resortsRequirements:2-7 years’ experience in Architectural Draughting or Technical Interior Design – Can be an Architectural Technologist/Draughtsman/Technical DesignerEmployees work at the officeDeadline drivenAbility to work under pressure and on multiple projects simultaneouslyJob Description:Technical drawingsWorking and construction drawingsDetailing and layoutsWindow and door schedulesSpace planningDocument coordination and management for assigned projectsCoding plans, elevations and detailed drawingsCompiling and presenting client presentationsDocumentation of specifications and illustration sheetsSourcing general and technical information for documentationSend detailed CVs with all your roles and responsibilities per position, project lists per position and portfolio links or PDF portfolios 10Mbs and under
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DescriptionThe successful candidate will be responsible for the following: Greets guests over the phone in a friendly, courteous manner (within 3 rings).Identify guest reservations needs by asking open ended questions and determine appropriateroom types and maximize room rate.Dealing with incoming enquiries regarding accommodation availability, room types, rates, etc.within the required turnaround time.Process all reservation requests, changes and cancellations received by phone and email.Actively listen and respond positively to guest questions, concerns, and requests using brand orproperty specific process to resolve issues, delight, and build trust.Enrolling guests to be Marriott Bonvoy members.Explain guarantee, special rate and cancellation policies to callers.Verify and record reservation information accurately.Accommodate and document special requests.Answer questions about property facilities/services and room accommodations.Follow sales techniques to maximize revenue by upselling rooms and promoting hotel restaurantsand other services and facilities to guests.Input and access data into reservation systems (Opera and Marsha).Identify and record special billing instructions.Pre-block all special requests or VIP accommodation accurately.Contribute to maximum occupancy of the hotel by assisting in maintaining accurate inventorycontrol for rooms.Acknowledge assigned reservation messages.Following up and conversion of enquiries is of utmost importance.Responsible for tidy administration, including keeping accurate records of all paper transactions,and file all reservations in a systematic order for easy referral.Dealing with pro-forma invoices and following-up on payment and vouchers.Responsible for online bookings (Third Party Websites).Responding to email queries.Responsible for Morning Reports, working out reservations statistics and balancing the hotelinventory.Assisting with Group and Conferencing enquiries and willing to learn the duties of this role.Assisting with Airlines Blocks and splitting of airline reservations.Comply with quality assurance expectations and standards.Protect the privacy and security of guests and coworkers.Maintain confidentiality of proprietary materials and information.Perform other reasonable job duties as requested by Supervisors and Managers.The following are the requirements: One years prior and recent experience in a Protea Hotel would be beneficial.Previous experience in Reservations would be advantageous.Good working knowledge of Opera and Marsha will be a distinctive advantage.Understanding of BAR (Best Available Rate).Experience in MS Word, Outlook & Excel.An excellent telephone manner.A pleasant disposition.Adaptable to change.Be self-motivated and be able to take initiatives.Be committed to the pr
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzU4NzYwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1126384&xid=1109_58760
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FMCG Sales Rep - JHB - R15, 000- R22, 000 per month Italian premium product supplier who distributes its products like canned tomatoes, kinds of pasta, olive oils, olives, premium bottled water, etc to customers through their national distribution network. Experience selling to the Hotel/Restaurant industry is a must. You will conduct market research to identify selling possibilities and evaluate customer needs, actively seek out new sales opportunities through word of mouth or cold calling if needed, set up meetings with potential clients and listen to their wishes, and concerns, prepare and deliver appropriate presentations on products and services, create frequent reviews and reports with sales and financial data, ensure the availability of stock for sales and demonstrations, participate on behalf of the company in exhibitions and conference, negotiate / close deals and handle complaints or objections, collaborate with the team members to achieve better results and gather feedback from customers or prospects and share with internal teams.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzk2NDI3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1252104&xid=1109_96427
2y
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