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We are currently seeking a meticulous and detail-oriented Cash and Recons Officer to join our team. The ideal candidate must be ITC clear and possess contactable references.Job Description:As a Cash and Recons Officer, your main responsibilities will include:Performing cash reconciliation functions for various Trading desks post Settlement date (S+1).Thorough investigation of outstanding cash items.Monitoring outstanding cash items and ensuring resolution within 2 days, except for interest, reserving costs, and other exceptions.Escalating outstanding items when necessary.Collating all cash data for MI reporting once reconciliations are prepared.Forwarding Reconciliation reports to the required audiences.Keeping all process documents current and up to date.Providing excellent customer service to all internal and external clients.Standing in for staff as required.Requirements:Must have matriculated.Must have at least 3 years experience in a similar positionMust be ITC clear.Must have contactable references.Attention to detail and accuracy.Strong organizational and time-management skills.Excellent communication and interpersonal abilities.Ability to work well under pressure and meet tight deadlines.Proficiency in relevant computer applications.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3ODIyNl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1778417&xid=1108_178226
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We are looking for a competent Voice L2 Engineer to provide fast and useful technical assistance on Call Centre Voice Setup (On-premise and Cloud). Experience on Avaya, Genesys, Cisco, Asterisk, Voice Trunks(E1, SIP, SS7 etc.), assistance to the CCT OEM/Support will be preferred. The successful candidate will answer queries on basic technical issues and offer advice to solve them. The candidate must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. Must be customer-oriented and patient to deal with difficult customers. The goal is to create value for clients that will help preserve the company’s reputation and business.
Responsibilities
Serve as the first point of contact for customers/OEM/Support provider/Vendor/NOC for the remote support for the new installations/project and for the planned/planned maintenance/troubleshooting activities over the phone or emailSupport the remote troubleshooting through diagnostic techniques and pertinent questionsDaily monitoring of system health check for the alarms, hard/soft phone status, trunk status/utilization, status of the call recordings space etcUnderstanding of the ACD and Dialler reportsCreation of the skills-sets, IP station IDs, Agent IDsRegistering/troubleshooting new/existing IP end-points(hard/soft phone)Daily Voice/ACD/Dialler/Trunks Incident tickets handling for the End-Users/CC agentsProvide guidance to end users on phone usage / features / configurationsAssist troubleshooting and analysis of any major issues (as directed by L3 SME)Support for any onsite voice projects and initiativesDocumentation of relevant issues and processes for future reference
Requirements and skills
Good Understanding of the voice PBX, Call Centre solutions, ACD and Outbound DiallersMinimum 1 year of experience administering some or all of the following platforms - Avaya PBX and/or Cisco Call manager and/or Aspect UAD and/or Asterisk X-LiteProven experience as a Voice help desk technician or other customer support roleGraduate with specialization in Information Technology/Telecom/Computer ScienceAt least 2 years of work experience with minimum 6 months of relevant exposureAbility to work independently with minimum supervision
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTYwMzY5Njg3P3NvdXJjZT1ndW10cmVl&jid=1495751&xid=1160369687
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Looking for an IT Service Analysts who can provide fast and useful technical assistance on computer systems.
Duties:
Serve as a first point of contact to internal customers seeking technical assistancePerform remote trouble shooting through diagnostic techniques and pertinent questionsDetermine the best solution based on the issues logged by the internal customerBasic AD user account and Google account administrationNB: Candidate would need to deliver an after hour first line support service to end users on a rotational basis
Minimum Requirements:
Diploma or certification in IT2 years experience as an IT Service Desk Analysts serving customersTech savvy with working knowledge of operating systemsITIL experience advantageousExperience with CRM system
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDk1MTIwMjc1P3NvdXJjZT1ndW10cmVl&jid=948487&xid=1495120275
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We are looking for a creative, independent, dynamic, enthusiastic, service driven team player to join the Reservations Team in JHB. The successful candidate will report to Direct Reservations Manager.
KEY OUTPUTS:
Calm and professional interaction with both suppliers and travel planners, telephonically & via email· Creative and out of the box planning and designing of itineraries· Handling reservation requests either email or telephonic· Processing of reservations from quote to finalising, including reservations, invoicing and travel documents· Professional servicing of our dynamic direct guests · Proactive selling of our products and services ensuring the best possible safari for the guest· Saturday duty and cell phone duty on a rotation basis· Public holiday duty and cell phone duty on a rotation basis· Working hours – shift work required (07:00 – 15:30 & 09:30 – 18:00) on rotation basis· Backup for colleagues when they are away from the office· Expanding product knowledge through attending training sessions· An independent, curious and “can do it” nature· Upholding the cornerstones of the company ... Care of the people, Care of land, Care of the wildlife
KNOWLEDGE REQUIRED:
A good knowledge on any of the destinations that the company promotes – Tanzania, Kenya, Zanzibar, Zambia, South Africa, Botswana, Zimbabwe, Namibia, Mozambique, Rwanda, Uganda, Seychelles · A good knowledge on FIT and Groups policies and procedures· A good knowledge of company Safari Offers· Communication skills and a good command of the English language· Tourplan reservations system, added advantage
SKILLS & ECPERIENCE REQUIRED:
Time & desk management· Computer aptitude· Understanding of travel industry· Attention to detail· Elaborating in writing explanations or descriptions · Exceptionally customer focused · Creativeness, flexibility, high energy and patience· An independent, curious and “can do it” nature· A good knowledge on any of the destinations that the company promotes – Tanzania, Kenya, Zanzibar, Zambia, South Africa, Botswana, Zimbabwe, Namibia, Mozambique, Rwanda, Uganda, Seychelles · Tourplan reservations system· Creativeness, flexibility, high energy and patience· Must have at least 5 years reservations experience preferably in a tour operating environment, no hotel, car rental reservations
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODExMjcwMDM/c291cmNlPWd1bXRyZWU=&jid=1503283&xid=281127003
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KEY OUTPUTS:
Creative and out of the box planning and designing of leisure FIT tailor-made itinerariesManaging the reservations process including handling of bookings from quote to finalising, including invoicing and travel documentsEnsuring turnaround times are strictly adhered to according to standard operating practicesProactive selling of products and services ensuring the best possible itinerary for the guestsConstant, consistent interaction and clear communication with colleagues, agents, operators guests and suppliersUpholding the values of &Beyond; Care of the people, Care of land and Care of the wildlife
KNOWLEDGE REQUIRED:
Good understanding of delivering excellent service to agents/guestsAn in-depth knowledge of Tourplan or a similar booking systemAn in-depth knowledge of WETUAn in-depth geographical, logistical and product knowledge of South, Southern and East AfricaA willingness and aptitude to learnFluent in both verbal and written Spanish preferably South American Spanish
SKILLS REQUIRED:
Communication skills and an excellent command of the English language (spoken and written)Fluent in both verbal and written Spanish preferably South American SpanishTime & desk management including working in an orderly focused mannerThe ability to work under pressure and show initiativeUnderstanding of the travel industry - inbound Tour Operating specifically would be preferableAttention to detailElaborating in writing explanations or descriptionsExceptionally client/guest focusedMust be computer literate and have an in-depth knowledge of Word and ExcelCalm and professional manner of servicing agents/guestsAn independent, curious and “can do it” nature
EXPERIENCE REQUIRED:
Must have at least 3 - 5 or more years inbound tour operating experienceExtensive DMC knowledge of at least 2 of the 3 regions that we work i.e. South Africa, Southern Africa or East Africa
The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, ability to accept routine and mundane tasks, have high energy level, be flexible, and have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMDU1MTAyMTk/c291cmNlPWd1bXRyZWU=&jid=1503281&xid=105510219
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our client in the IT sector is looking for a Technical Support Engineer who will be responsible for providing technical solutions to new and existing on Learning Management Solutions and Learning Content Development, LMS Plugins and application programmable interface (API), learning management system (LMS) Infrastructure configuration, (hosting and bespoke solutions).
Primary Responsibilities for the Role
Moodle Learning Support
First line support for Moodle and other e-learning solutions dedicated for our clients.To attend to tickets created by users and stakeholders on the internal e-ticketing system related to relevant digital platforms;Working to keep within the service level agreement (SLA) - to monitor ticket responses and channel or engage relevant staff members responsible for queries or with supervisory persons to facilitate provision of responses to user queriesPerforming root cause analysis of customer issuesEnsuring all tasks are completed within SLAs - To monitor other communication platforms such as designated communication spaces and attend to queries where possible;Ensuring adherence to Information Technology Infrastructure Library (ITIL) processes and guidelines pertaining to Service Desk, Incident, Problem, Change and Request Fulfilment Management
Moodle End User and Technical Application Support
Moodle End User Support: trouble shooting troubleshoot questions and technical issues that arise, from resetting a password to completing a course;Assistance with Moodle software upgrades, software errors, server performance and plugin installation.
eLearning Systems Training
To attend to lecturer queries on the use of Moodle and other eLearning platforms and tools;To direct lecturers and other clients to suitable eLearning support staff;To offer low level training or walk through support to lecturers on the use of Moodle tools such as creating online assessment activities (quizzes and assignments);To offer training or walk through support to lecturers on the creation and/ uploading course content onto Moodle for online and blended courses;
MINIMUM QUALIFICATION AND EXPERIENCE REQUIREMENTS
Competencies
At least one year working with Moodle or other e-learning applicationsAt least five years in Higher Education sectorExcellent communication skills and customer service skillsGood organisational and problem solving skillsExperience in HTML and CSS in an e-learning environment
Minimum Qualification and Experience Requirements
BTech: IT/Computer science degree or diplomaITIL Foundation certificate in IT Service ManagementITIL Service Desk Analyst certificationExperience in...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTE2MzY1Mzk3P3NvdXJjZT1ndW10cmVl&jid=377771&xid=1916365397
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A top bank is looking for a creative, analytical, self-motivated born leader to join their Global Markets Operations Processing division.
Duties
Ensure that outgoing confirmations in respect of Foreign Exchange Derivatives (FXD) and (IRD) and Africa Desk are confirmed timeously and accurately.Matching incoming and outgoing confirmations for various FXD, IRD and Africa Desk products timeously and accuratelyAttend to all queries for FXD, IRD and Africa Desk products.reconcile the Murex to Calypso recon.Reconcile the Murex to Xceptor recon.Reconcile the MW/ Murex and DB clear recons.
Requirements
Must have Matric.BCom degree, or SAFEX will be advantageous.Must have at least 2 years of banking experienceMust have knowledge of Derivative processing, Derivative Product and Foreign Exchange
Skills
Computer LiteracyVerbal and Written CommunicationSelf-Motivation AdaptabilityDecision MakingCreativityPlanningdata analysisleadership
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMjM0NTg1NTYxP3NvdXJjZT1ndW10cmVl&jid=1690140&xid=3234585561
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A leading bank in South Africa is looking for a Confirmations Officer
Experience
Have at least 2 years’ banking experience or Have suitable knowledge of:Suitable knowledge within Derivative ProcessingDerivative Product knowledgeForeign Exchange knowledgeBe computer literate and have a good working knowledge of MS Office suite, Internet & MS Outlook.Is able to communicate verbally and in writing at all levels.
Education
Must have Matric certificateBComm degree or SAFEX is an advantageStudies in Financial Market advantageous
Job Description
Ensure that outgoing confirmations in respect of Foreign Exchange Derivatives (FXD), Interest Rate Derivatives (IRD) and Africa Desk are confirmed timeously and accurately.Matching incoming and outgoing confirmations for various FXD, IRD and Africa Desk products timeously and accurately.Monitoring all reports relating to FXD, and Africa Desk products via Intellimatch ,swift or manual confirmations received from counterpartiesAttend to all queries for FXD, IRD and Africa Desk productsReconcile the Murex to Calypso reconReconcile the Murex to Xceptor reconReconcile the MW/ Murex and DB clear reconsTo report and update Management Information accuratelyTo provide excellent customer service to all internal and external clients.To update procedure manuals and controls regularly.To assist management with requests and queriesTo maintain and enhance the team spirit and work well in a team
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80NDk5OTY4OTQ/c291cmNlPWd1bXRyZWU=&jid=1690143&xid=449996894
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If you are an experienced banking fanatic with foreign exchange and derivatives processing experience / knowledge, and open to work on a 1-year contract with one of the TOP banks in S.A, please read further.
Responsible for all incoming and outgoing confirmations that must be processed
Risk mitigation
Update statistics via SharePoint
Resolve queries in a timeous manner - FXD, IRD, Africa desk products
Responsible for DB clear reconcilaition
Responsible for Murex / MW / Calypso / Xceptor reconciliations
Liaise with stakeholders - dealers, traders, local and foreign banks, trade support, FX confirmations
Must have:
Clear ITC (Credit), fraud and criminal record
Contactable references
Available immediately for new employment
Must have worked at the bank for at least 2 years recently
Computer literate - MS Office Suite, Outlook
Must have a Matric
BComm degree - Financial market or SAFEX
Great verbal and written communication
Flexible
Decision maker
Strong analytical skills
Great planner
Numerical
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDI1ODc1ODgyP3NvdXJjZT1ndW10cmVl&jid=1688602&xid=3425875882
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For further information please contact carole@torohc.co.za or call 074 839 8100
Delivering an exceptional customer service across all cus-tomer channels
Act as a subject matter expert regarding all related matters
Adhere to company processes, procedures, and codes of conduct.
Report to Head of Customer Care
Strive to resolve 90% of Channel Partner cases at first point of contact
Ensure the highest quality of service to all Channel Partners at all times
Requirements:
Knowledge, qualifications, and experience1. Call Center or Help desk experience2. Tele-sales experience is advantageous3. Minimum at least 2 years center experience.4. Multi-lingual is advantageous5. Computer literate, intermediate proficient in Microsoft office.6. Demonstrate that they are wired into the Digital world and understand technical processes
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82ODAzNzQ1NjM/c291cmNlPWd1bXRyZWU=&jid=375604&xid=680374563
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Job Overview:
As a Temporary Receptionist, you will serve as the first point of contact for visitors and callers to the organization. Your role is vital in creating a positive impression and ensuring smooth front desk operations during temporary staff shortages or busy periods.
Key Responsibilities:
Greeting Visitors: Warmly welcome and assist visitors, ensuring they sign in and directing them to the appropriate personnel or location.
Answering Calls: Professionally handle incoming calls, routing them to the relevant individuals or departments and taking messages when necessary.
Front Desk Management: Maintain a clean and organized reception area, including managing the distribution of mail and packages.
Appointment Scheduling: Schedule and confirm appointments for employees, clients, and visitors, coordinating with team members when needed.
Customer Service: Provide excellent customer service by addressing inquiries, assisting with general information, and helping resolve visitor or caller issues.
Administrative Support: Assist with various administrative tasks, such as data entry, filing, and photocopying, as requested.
Security Awareness: Monitor access to the premises, ensuring the security and safety of employees and visitors.
Communication: Keep colleagues informed of the arrival of visitors and incoming deliveries or packages.
Technology Proficiency: Utilize office equipment, such as multi-line phone systems and computer software, to carry out receptionist duties efficiently.
Qualifications:
High school diploma or equivalent.Previous experience as a receptionist or in a customer-facing role is a plus.Excellent verbal and written communication skills.Polite and professional demeanor, with strong interpersonal skills.Ability to handle multiple tasks and work in a fast-paced environment.Proficiency in using standard office equipment, including phone systems and computer software.Attention to detail and a strong sense of responsibility.Reliability and punctuality.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODI3NDYzNjA4P3NvdXJjZT1ndW10cmVl&jid=1715927&xid=3827463608
2d
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If you are an experienced banking fanatic with foreign exchange and derivatives processing experience / knowledge, and open to work on a 1-year contract with one of the TOP banks in S.A, please read further.
Responsible for all incoming and outgoing confirmations that must be processed
Risk mitigation
Update statistics via SharePoint
Resolve queries in a timeous manner - FXD, IRD, Africa desk products
Responsible for DB clear reconciliation
Responsible for Murex / MW / Calypso / Xceptor reconciliations
Liaise with stakeholders - dealers, traders, local and foreign banks, trade support, FX confirmations
Must have:
Clear ITC (Credit), fraud and criminal record
Contactable references
Available immediately for new employment
Must have worked at the bank for at least 2 years recently
Computer literate - MS Office Suite, Outlook
Must have a Matric
BComm degree - Financial market or SAFEX
Great verbal and written communication
Flexible
Decision maker
Strong analytical skills
Great planner
Numerical
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODA1NDIwODg1P3NvdXJjZT1ndW10cmVl&jid=1690610&xid=3805420885
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The purpose of the job is to:
Ensure that outgoing confirmations in respect of Foreign Exchange Derivatives (FXD), Interest Rate Derivatives (IRD) and Africa Desk are confirmed timeously and accurately.Matching incoming and outgoing confirmations for various FXD, IRD and Africa Desk products timeously and accurately.Monitoring all reports relating to FXD, and Africa Desk products via Intellimatch, swift or manual confirmations received from counterparties.Attend to all queries for FXD, IRD and Africa Desk products.Reconcile the Murex to Calypso recon.Reconcile the Murex to Xceptor recon.Reconcile the MW/Murex and DB clear recons.To report and update Management Information accurately.To provide excellent customer service to all internal and external clients.To update procedure manuals and controls regularly.To assist management with requests and queries.To maintain and enhance the team spirit and work well in a team.
Requirements:
Candidate should have at least 2 years banking experience.Have suitable knowledge of: derivative processing, derivative product knowledge, foreign exchange.Must be computer literate and have a good working knowledge of MS Office suite, Internet & Outlook.Must be able to communicate verbally and in writing at all levels.
Additional requirements:
Valid matric certificateBcom degree or SAFEX an added advantage
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODcxNjM0Mjc4P3NvdXJjZT1ndW10cmVl&jid=1690141&xid=3871634278
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Front Desk Coordinator / Guest Relations Officer URGENTLY needed in Sandton.2-3 year Beauty qualifications.3-4 years of working experience in a busy Spa / Salon environment as a Front Desk Coordinator / GROMUST know Beauty Therapy Treatments ESP Systems/ Chi Desk hands-on experience and knowledgeMUST be Computer Literate with excellent Administration skillsMUST have strong verbal and written communication skills and be able to fully converse in EnglishMUST be eloquently spoken and well-groomed to represent the brandMUST have great retail abilities with a friendly personality and excellent customer serviceMUST be a confident and a punctual individual with a positive attitude
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzkzMDg4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1238821&xid=1109_93088
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We are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems.ResponsibilitiesServe as the first point of contact for customers seeking technical assistance over the phone or emailPerform remote troubleshooting through diagnostic techniques and pertinent questionsDetermine the best solution based on the issue and details provided by customersWalk the customer through the problem-solving processDirect unresolved issues to the next level of support personnelProvide accurate information on IT products or servicesRecord events and problems and their resolution in logsFollow-up and update customer status and informationPass on any feedback or suggestions by customers to the appropriate internal teamIdentify and suggest possible improvements on proceduresRequirementsTech savvy with working knowledge of office automation products, databases and remote controlGood understanding of computer systems, mobile devices and other tech productsAbility to diagnose and resolve basic technical issuesProficiency in EnglishExcellent communication skillsCustomer-oriented and cool-temperedQualification in IT, Computer Science or relevant field
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzczNTQ5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1186357&xid=1109_73549
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Our client a Global Tech firm is seeking a L1 IT Support Specialist to join their team in Midrand on a Contract basis for 6 to 12 months. Our client offers great benefits, stability, growth and an attractive salary.As an L1 IT Support Specialist, youll be responsible for supporting the companys network infrastructure. You will troubleshoot and resolve issues that arise on servers and workstations. .Requirements Receive requests to assist users with IT hardware and software problems and setupsPrioritize the nature of the problem and schedule corrective actionInvestigate the problem, identify and implement the solution as quickly as possible taking into consideration the urgency of the problemInstall new software systemsProvide infrastructure as necessaryProvide support to the team as requiredKeep updated with new technology developments and trendsUpdate calls on service desk application to meet SLA timesEscalate faults to next tier supportIT asset tracking and documentationTest patches and security updates (e.g. in partnerships with Central)Provide basic network supportAssist with project tasks and rolloutsTrain users on new technologies rolled outPerform tasks as per security incident response planPerform after-hours standby support.Monitor Printers Monitor printers and toner levels dailyEnsure printers are online and resolve issues within SLAEscalate and handover faults IT Support TechniciansFollow-up on calls logged with service providersPrioritize the nature of the problem and schedule corrective actionEnsure availability of printers to meet SLA Daily Checks Inspect server rooms daily and report any issuesInspect meeting rooms, test all equipment and resolve issues or report to the teamComplete daily checks on systems i.e., internet links, etc.Resolve or escalate and report on issuesCommercial Requirements for the service provider We as the customer, the business requirement is IT services, not just one assigned temp worker.The requirement is onsite IT services as per the office hours.No disruptions will be permitted to our daily business operations due to an assigned temp workers unavailability. A replacement should always be available to make sure business continuity is maintained.The service provider should offer technical support of a Senior IT Specialist if the assigned temp worker is struggling technically because our business requirement is a fully functioning IT service.Qualifications Bachelors degree in Computer Science, Information Technology or related field requiredMinimum of 3 years of recent experience in a technical support role.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzczMjUyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1186246&xid=1109_73252
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The Role: We are recruiting a Call Coordinator to join our team on a contract based. We are looking for a candidate who is available immediatly.  Skills and Experience: Qualification Required: Grade 12Soft skillsComputer and MS Office Literate (Administrative Certificate)     Preferred Qualification: ITIL Foundation V3A+N+ Experience Required: 1-2 years of administrative work experiences via Service Desk.Call Coordinating or similar.Key Accountabilities: Duties/Responsibilities: Call ManagementAdministrationReportingQuality controlSLA ManagementDirect User communication verbally and writtenPersonality and Attributes: Good communication skills and fluent in English verbally and writtenAttention to DetailSelf-sufficient.  Other: Work environment: Office Building in Sasolburg, floors with access to stairs. Physical demands: Bound to sitting at a desk. Travel: Require valid drivers license and own transport.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzY0Njg1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1229375&xid=1108_64685
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The Role: Nextec Digital Infrastructure is currently seeking Wireless Technician that will be based from our Head Office in Midrand.The Technician will perform maintenance and repairs on wireless devices such as Point to Point, Two-Way Radio and Mesh networks by fixing or replacing defective parts and install radio equipment to create wireless networks and fix any network problems that arise.Skills and Experience: Qualification Required: Grade: 12A+ and N+CCNA qualificationAdvanced computer literacy. Preferred Qualification: Valid driverâ??s license and own transport (Must have)Passport (Must have)Police clearance (Must have) Willing to travel and work shifts Experience Required: Minimum 3 years post qualification experience Must have Wireless / Telecoms experienceKey Accountabilities: Duties/ Responsibilities: Maintains strong knowledge of all products and services offered by the Company.Maintains Customer wireless networks.Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability.Repair wireless equipment for the purpose of ensuring service is provided timely and appropriately to those customers needing services.Completing paperwork, maintaining repair parts in inventory, maintaining confidentiality regarding information being processed or stored, and performing customer follow up.Checking and dressing all connectors, cables and wires.Checking and inspecting radios and antennas and feed equipment.Checking and monitoring test logs to allow for preventative and pro-active actions.Checking and clearing log files and memory/storage files when needed.Producing statistics and management reports.Provide first level support through taking calls and handling the resulting incidents.Service Requests, using the incident management and request fulfilment processes, in line with Service Desk objectives.Accurately log all tickets using the defined tracking software.Troubleshooting and problem solving of customer issues (local and remote).Hardware and Software â?? setup, repair, configure and troubleshoot.Coordinate the evaluation, installation.Support of corporate LAN environment including but not limited to IP PBX, routers, switches, firewall,server environment, DNS and desktop hardware and software applications.Climb tower, ladders or operates lift equipment to install.Performs signal strength tests and quality tests per guidelines.Safety and Prevention planning and control.IT Service Management processes.Performing periodic maintenance that may include regularly checking all radio settings.Produce accurate monthly, weekly and daily reports for customers with regards to incidents, requests and network performance.Assisting with general tasks and administration or Ad-hoc tasks, incidents requests, changes o
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzY0NTM3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1229055&xid=1108_64537
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Requirements: 3 years experience in a property management environment.Diploma or BTech / Building Science/ Facilities Management will be advantageous. Competencies and Skills: Must be willing to have a hands-on approach electrical, plumbing, HVAC installations, fire regulations an advantage / knowledge thereofGood knowledge of safety, fire and emergency proceduresGood knowledge of the Occupational Health and Safety ActComputer literate.Ability to write reportsBudgeting and cost control experience familiarityFamiliar with service level agreements (SLAs) and lease agreementsStakeholder management skillsProject Management skillsGood verbal and written communication skills especially in communication to clients and suppliers.Must have a valid drivers License and own transport. Responsibilities: To manage and respond timeously to technical complaints and queries received by clients and identify trends in complaints.To manage the relationship with the tenants, including tenant installations and asserting budgetary control.To conduct inspections, including technical, housekeeping, service contracts and take on and take back inspections.To ensure that compliance is maintained with building and statutory regulations, as per the Health and Safety Act and ASIB requirements, as well as internal systems updatingTo manage both hard and soft services, monitoring the quality of services and deliverables provided by suppliers, ensuring they are within budget by negotiating the advantageous pricing structures.To contribute to the SLAs for approved service providers in conjunction with the Procurement team.To implement planned / preventative / emergency maintenance in conjunction with the Facilities Manager, as well as disaster and emergency planning.To ensure that life cycle planning and preventative maintenance plans over a 3-year period are carried out for properties under management.To ensure effective asset control by setting and managing the asset register.To ensure effective asset control by setting and managing the asset register, on the service deskTo implement energy saving programs (green principles), environmental and sustainability methodology in the portfolio, in conjunction with line managers.To manage the technical budget (Capex and R&M) including assisting with forecasts and budget variance reports.To register and monitor insurance processes to finality.Manage and control all maintenance / stock control inventory / spares and toolsTo ensure that compliance is maintained with building and statutory regulations.Management and scrutinise monthly and daily solar performance and reports (if applicable)Manage borehole installations to optimal performance (if applicable).
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzcxNzkwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1182515&xid=1109_71790
2y
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Our Financial Recruitment desk has an opportunity available for a Bookkeeper in Germiston. Our client is the fastest growing storage equipment manufacturer in Southern Africa. If you come from a manufacturing or production background and you are open for an exciting new opportunity, this may be for you. Requirements: Relevant qualification would be advantageousPastel and Syspro experience essentialManufacturing background3-5 years bookkeeping experience (to trial balance)Must be computer literateIntermediate to advanced Excel ERP/Payroll system experienceFriendly and customer focusedIf you meet all the above requirements and you are looking to join a fast paced manufacturing company then email your CV in asap.Kindly note that only short listed candidates will be contacted.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY3OTkyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1168067&xid=1109_67992
2y
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