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Retail Supervisor
Growing
Clothing Retail Brand requires a Retail Supervisor for store based in Franchhoek
(Western Cape)Minimum Requirements:
· 3 –
5 years Supervisory experience with 3 – 5 years experience preferably in the
clothing sector.
·
Must
be an effective communicator with strong leadership skills
·
Strong
customer service ethicJob Description:·
Develop,
implement, and manage sales team and merchandising strategy to achieve
profitability and sales targets·
Communicate
with and motivate employees and customers, resolving issues and initiating
corrective action·
Ensure
a safe and clean work environment ·
Maintain
a clean and safe store environment ·
Keep
open lines of communication with senior management and head office·
Maintain
stock receiving procedures and administration as indicated by the company·
Maintain
all staffing schedules·
Conduct
daily meetings discussing targets, stocks, marketing and resolutions needing to
be implemented.·
Report
all safety, and inventory issues to management and find ways to prevent a
reoccurrence.·
Maintain
and communicate all and any issues that arise in the daily running of the
store.·
To
ensure corrective stock, banking and sales management structures, protocols and
procedures are upheld and maintained DAILY·
Greet
customers within the first 90 seconds of entering the store·
Help
customers find items in the store and advise on promotional activity currently
running – UP SELL ·
Provide
customers with information about items – brand knowledge is a necessity·
Ring
up purchases at the till point – understanding processes and procedures by
reading and studying the handbook provided·
Elevate
complaints to senior management in a professional and courteous manner if they
are unable to rectify the situation at store level·
Keep
track of inventory. – Weekly hanger counts and bi- annual stock takes are
imperative to the success of our business, stock management protocols and
procedures are vital to our business
Should
you be interested in applying, and you meet the minimum requirements, then
Dyanne invites you to apply. Email address:
dyanne@cjunction.co.za
9d
Ads in other locations
1
Are you a marketing master poised to create waves in the security and perimeter fencing industries? A dynamic Marketing Demand Manager is needed to join our client's team in South Africa, a top global manufacturer in this field.You will be leading creative strategies and driving demand in international markets as the Marketing Demand Manager. Your knowledge will influence future critical infrastructure propositions and market-specific campaigns, from researching industry trends to developing strong value propositions.
Responsibilities:Lead comprehensive demand generation campaigns tailored to diverse markets.
Stay ahead of the curve by tracking industry trends and analyzing market dynamics.
Develop irresistible value propositions customized for end-users worldwide.
Manage CRM systems to effectively track and nurture leads, implementing strategies for segmentation and automated communication.
Drive the promotion of critical infrastructure propositions, elevating brand presence in key regions.
Develop targeted campaigns for specific markets, including flood defence solutions and life safety propositions.
Champion the creation of engaging online content and optimized digital platforms to reach key audiences.
Constantly refine and improve marketing campaigns, ensuring maximum relevance and effectiveness.
To apply, please email your CV to liza-nelle@personastaff.co.za
Persona Staff (PTY) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant.
SECTOR: Marketing
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004607/LN&source=gumtree
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3h
1
Excellent opportunity to join an international fruit growing concern with farms in the Western Cape. They are offering an exciting opportunity for a dynamic junior Agricultural Graduate to launch their career in quality control and packaging in the table grape industry.
The Role:
Inspecting, testing and evaluate products to ensureproduce-requirements are according to the company's strategic standards. Regular reporting before, during andafter season-end, accompanied with recommendations to enhance quality output, must complete theperformance objective(s). Strong emphasis is placed upon compliance with standards & procedures. Requirements:Degree in agriculture or similar
Quality management knowledge / experience in a typical PPECB or TQM environment
The candidate will be required to travel internationally to visit other growers within the group.
SECTOR: Agriculture; Logistics, Warehouse & Freight
https://www.placementpartner.co.za/wi/application_form.php?id=helderbergpersonnel&VacRef=SW004548/AM&source=gumtree
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3h
1
Junior Bookkeeper Stellenbosch
Our client seeks a Junior Bookkeeper with 1-3 years of bookkeeping experience.
Salary: R10 000.00 - R17 000.00 (Depends on experience and qualification)
Start Date: ASAP
Position Type: Permanent
Requirements:
Matric required
1-3 years of Bookkeeping experience
Strong administrative background
Bookkeeping qualification advantageous
Deadline driven
Team player
Good communication skills ( written and verbal)
Responsibility:Duties:
Performing bookkeeping duties such as recording, posting and processing of day-to-day financial transactions and performing related reconciliations.
Assist in preparing invoices, credit notes and deal with suppliers/clients
Capturing of cashbooks
Assist with month-end closing procedures
General admin tasks relating to the business entity
Please apply online.
FROGG RecruitmentConsultant Name: Quinton Wright
3h
1
Responsible for the recruitment, training and management of sales representatives and brokers
Ensure team reach monthly targets
Performance management of staff
Draft and implement marketing and sales plans
Responsible for business retention
Keep current clients happy
Focus on new business
Negotiation of stop order markets
Oversee and supervise the representatives
Perform financial needs analysis
Offer refresher and new product training
Involved with debarment hearings and forensic investigations
Maintain audit and risk requirements
Must have:
Matric
FSCA related qualification
RE 1 and RE 5
CPD and COB certificates
DOFA
No less than 2 years' working experience in the long term insurance environment, 1 year management and addvice experience (Category A, B 1, B 2, C and retail pension funds)
No less than 2 years' project management experience
Clear criminal record and clean ITC record
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80Mjg3ODY1NDI4P3NvdXJjZT1ndW10cmVl&jid=1080478&xid=4287865428
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3h
1
Our client specialises in consultancy and software solutions for asset and workforce management. Their mobile software simplifies complex situations for organisations with dispersed assets. They serve diverse industries, including notable clients with the likes of the Department of Energy and Eskom South Africa. They are looking for a Product Owner to join their dynamic team.
Job Description:
The Product Owner will be crucial in understanding user needs and market trends to develop the right product features. Focus will be on driving revenue growth by implementing strategies to maximise profitability across their services. This role reports to the CEO and is based at their offices in Stellenbosch.
Job Responsibilities:
• Work closely with UI/UX teams to ensure a seamless and engaging user experience that encourages user retention
• Engage with the testing team to ensure that the product is optimised for monetization
• Identify potential service providers, establish contact, and persuade them to collaborate with the Application platform
• Foster and sustain meaningful relationships with existing partners to ensure satisfaction and optimal use of the platform
• Collaborate with cross functional teams, including developers, UI/UX designers and marketing to define and prioritize features that optimize revenue generation
• Ensure all features realised and approved by the Product Committee maintain a positive user experience
• Conduct market research and user feedback analysis to inform feature decisions
• Collaborate closely with the digital marketing team and agencies to refine strategies and campaigns to bolster sales
• Provide feedback and requirements to the development team to enhance the platform's features and user experience with an aim to boost sales
• Develop and execute a comprehensive monetization strategy for the mobile app, aligning with the overall business goals and user experience
• Stay informed about industry trends, competitor strategies and emerging technologies to drive continuous improvement
• Utilise data analytics tools to monitor sales performance, adjusting strategies based on insights
• Regularly report on achievements, challenges, and areas of opportunity Skills:
• Demonstrated expertise in market research, sales, negotiation, and closing
• Proficiency in CRM software, data analytics tools, and digital marketing strategies
• Excellent verbal and written communication capabilities
• Ability to work autonomously and collaboratively
• Acquaintance with recent e-commerce trends and practices Qualifications and Requirements:
• Bachelors degree in Business Administration, Marketing, or a related field
• Masters degree advantageous.
• Bachelors in computer science advantageous
• Minimum of 5 years experience in business development, sales, or a related role with a focus on product management
• Demonstrated experience in the specified service sectors
• Experience in an e-commerce app space Sal...Job Reference #: 202596
4h
1
In partnership with a Global Specialist Cyclist Insurer solutions company, we are looking for an energetic and motivated Sales Agent to join their team based in Stellenbosch. The purpose of this role is driving sales through telephonically closing sales and upselling insurance packages. A family orientated environment with a group collective of achieving sales targets.
Responsibilities:
• Policy Sales: Following up on quote requests, taking inbound calls, and assisting customers to take out policies or add additional coverage to their existing policies
• Reporting and Administration: Ensuring all internal and external processes are followed, allowing for accurate reporting, and meeting internal and partner requirements Requirements:
• Grade 12 (minimum)
• Must have your own transport
• Must have a Neutral Accent - fluent in English as this is for a International campaign
• Practical experience in sales / upselling (advantageous)
• Be active and enjoy a fast-paced environment where they can think on their feet
• Enjoy speaking over the phone and building relationships with clients
• Be a team player
• Love learning, chasing targets, and problem-solving
• Be able to listen well to match the best products with clients individual needs
• Full training is provided Remuneration Benefits:
• Market Related (depending on experience)
• Shift allowance
• Commission earnings based on monthly sales and conversion rate
• Hybrid working environment 3 days in office and 2 days work from home Working hours:
• Early shift: 12:00am to 08:00am
• Late shift: 02:00am to 10:00am Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202603 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202603
4h
1
Calling all Cycling enthusiasts, with a passion for sales!
Do you enjoy the outdoors?
Are you an active person?
Is Cycling your passion?
Then we have a position for you
In partnership with a Global Specialist Cyclist Insurer solutions company, we are looking for an energetic and motivated UK Sales Agent to join their team based in Stellenbosch. The purpose of this role is driving sales through telephonically closing sales and upselling insurance packages. A family orientated environment with a group collective of achieving sales targets.
In this role you will be responsible for:
Policy Sales:
Following up on quote requests, taking inbound calls, and assisting customers to take out policies or add additional coverage to their existing policies.
Reporting Administration:
Ensuring all internal and external processes are followed, allowing for accurate reporting and meeting internal and partner requirements.
Ideal candidates will:
• Have their own vehicle / transport
• Be active and enjoy a fast-paced environment where they can think on their feet;
• Enjoy speaking over the phone and building relationships with clients;
• Be a team player;
• Love learning, chasing targets, and problem-solving;
• Be able to listen well to match the best products with clients individual needs;
• Have good bicycle knowledge and are interested in the technical aspects of cycling
• Grade 12
• Extremely well spoken in English
• Worked with International clients before
• Strong sales ability
• Great negotiating skills
• 1 to 2 years Insurance or Financial Sales experience
Working hours:
UK Summer Period (alternating shifts during No-Daylight-Savings from April - September)
• Shift 1 - 09h00 to 18h00
• Shift 2 - 10h00 to 19h00
• Under normal circumstances only Monday to Friday, but with high volumes Saturday shifts may be required on rotational/voluntary basis
UK Winter Period (alternating shifts during Daylight-Savings from October - March)
• Shift 1 - 10h00 to 19h00
• Shift 2 - 11h00 to 20h00
• Monday to Friday Remuneration:
• R8 000 basic salary
• Plus Commission Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202515 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become availab...Job Reference #: 202515
4h
1
Calling all Cycling enthusiasts, with a passion for sales!
Do you enjoy the outdoors?
Are you an active person?
Is Cycling your passion?
Then we have a position for you
In partnership with a Global Specialist Cyclist Insurer solutions company, we are looking for an energetic and motivated Sales Agent to join their team based in Stellenbosch. The purpose of this role is driving sales through telephonically closing sales and upselling insurance packages. A family orientated environment with a group collective of achieving sales targets.
Responsibilities:
Policy Sales:
• Follow up on quote requests
• taking inbound calls
• Assisting customers to take out policies or add additional coverage to their existing policies
Reporting Administration:
• Ensure all internal and external processes are followed
• Allowed for accurate reporting and meeting internal and partner requirements
Requirements:
• Grade 12 (minimum)
• Must have your own transport
• Must have a Neutral Accent - fluent in English as this is for a International campaign
• Tertiary qualification, courses, and studies in sales /marketing or similar (advantageous)
• 8 12 months Outbound Contact Centre experience in Insurance Sales
• Preferably candidates coming from an Insurance Sales environment
• Practical experience in sales / upselling (advantageous)
• Be active and enjoy a fast-paced environment where they can think on their feet
• Enjoy speaking over the phone and building relationships with clients
• Be a team player
• Love learning, chasing targets, and problem-solving
• Be able to listen well to match the best products with clients individual needs
• Have good bicycle knowledge and are interested in the technical aspects of cycling
• Full training is provided
Remuneration Benefits:
• Monthly base salary +-R8,000 (depending on experience)
• Shift allowance R2,000 pm
• Commission earnings based on monthly sales targets and conversion rate
• International exposure.
Daylight savings (12 March 2023 - 5 November 2023 / subject to change)
• Early shift: 2pm-11pm
• Late shift: 5pm-2am
Remuneration:
• R10 000 basic salary
• R2 000 shift allowance
• Plus commission Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202514 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept ...Job Reference #: 202514
4h
1
DC Meat is seeking an Office Assistant for butchery in Springbok.
The ideal candidate must have a grade 12 certificate and 4 years previous experience in retail in this role.
Must be computer literate.
Must have own transport.
Please forward your CV to chantel@dcmeat.co.zaResponsibility:Managing cashiers, till floats, cash ups, daily banking and liaising with CIT.
Ordering of stock, checking in of stock, matching PO to GRV to invoice & conducting stock take.
Submission of staff hours, leave forms, etc.
General admin duties.Job Reference #: offp1Consultant Name: Chantel Brown
4h
1
Dispatch Manager required for factory in Paarl
Duties and responsibilities:
· The day to day management of the dispatch area to ensure compliance with health and safety regulations, inventory controls and FIFO principles.
· Managing dispatch staff including drivers, Loaders, stock co ordinators and general workers to ensure compliance with company policies and procedures
· Controlling stock volumes. Conducting & Performing weekly stock takes. Ensuring accurate loading and dispatching of correct quantity and description of stock is performed by staff. Monitoring variance reports of the weighbridge
· Planning the logistics of the daily truck routes
· Fleet management including monitoring vehicle maintenance
Must have a minimum of 4 years experience in a dispatch role within the FMCG manufacturing industry
Own transport essential
Be able to work under tight deadlines and under pressure
Be able to lead, motivate and direct staff
Ideal candidate will reside in Paarl and surrounds
Send detailed CV with contactable references to michelleen@dcmeat.co.za
Job Reference #: DIS1Consultant Name: Chantel Brown
4h
1
DC Meat has a vacant position for a blockman in our butchery in Paarl
The ideal candidate will reside in the Paarl/Wellington area and have a minimum of 4 years experience.
Please send your detailed CV with references to chantel@dcmeat.co.zaResponsibility:Key areas of responsibility:
Highly skilled in knowing different cuts of meat
Usage of butchery equipment
Deboning of all fresh meat
Weighing of products
Sorting of meat into designated areas
Ensuring stock availability
Ensuring FIFO is maintained.
Reporting to store manager or senior management
Job Reference #: BLOCK1Consultant Name: Chantel Brown
4h
1
Job description:
DC Meat is looking for a Maintenance Technician in Paarl.
Our on-site team maintain our Paarl facility and equipment to ensure smooth and safe operation. We are now looking for a service-minded Maintenance Technician to join our team and assist with the daily maintenance operations and repairs.
Key Performance Areas:
· Mechanical Repairs, Checks and Maintenance
· Electrical Repairs, Checks and Maintenance
· Plumbing Repairs, Checks and Maintenance
· Refrigeration Repairs, Checks and Maintenance
· Boiler Repairs, Checks and Maintenance
· Daily Checks, Greasing, Tool Change and Machine setup
Qualification or Skill Required:
· Matric
· 2-3 years’ work experience
· General Knowledge of the operation of food production equipment
· Conceptual/ Analytical Thinking
· Ability to work in a team
· Good information gathering, problem analysis and problem-solving skills
· Excellent time management skills
· Attention to detail
· Physical Stamina and Strength
· Electrical, Plumbing and/or Welding qualifications preferable
Responsibility:Responsibilities:
· Ensure quick turnaround time for equipment breakdowns,
· Read and understand written comments and instructions,
· Ensure that the personal protection, food and equipment safety policies are followed at all times,
· Monitor and maintain all safety and preventative maintenance schedules/systems,
· Ability to work shifts and overtime when required,
· Work in a fast-paced environment under pressure,
· Follow standardized work and adhere to safe working practices continuously,
· Perform necessary pre-operation activities to ensure proper equipment startup and operation on equipment.
· All employees at DC Meat are subject to daily Breathalyzer testing.
Job Reference #: Main2Consultant Name: Chantel Brown
4h
2
An exciting career opportunity exists for a Registered Nurse Theatre Recovery Qualified or Experienced within the Worcester area
If you have the following experience, we look forward to receiving your application.
Duties include the following, but not limited to:
•Effective communication with Unit Manager, Surgeons and representatives of Companies regarding patient procedures and care
•The promotion of health and wellbeing
•Practices the principles of infection prevention and all Standard precautions as first line prevention through correct management of Central sterilization Department policies and protocols.
•Promotes and maintains good public relations with multi-disciplinary team, Company representatives, and visitors
•Executes all procedures according to hospital standards
•Refer all complaints from Surgeons, Representatives to Unit Manager of the unit
•Communicate with Health Care Practitioners regarding any change in health status
Requirements:
•Registration with the South African Nursing Council as a Registered Nurse
•Appropriate qualification for specialist area (Theatre).
•2 -3 years experience in Theatre Recovery
Application Process:
It is imperative that when applying for this position you make use of the reference number otherwise your application will not be considered
Closing Date: 30 October 2020
To apply for the above mentioned position, please e-mail your CV to: Register@medxstaff.co.za
If you don’t from us within 3 weeks of your application, please consider your application unsuccessful
Job Reference #: Registered Nurse Theatre RecoveryConsultant Name: Michelle Seyfried
4h
1
Key Responsibility Areas:• Achieve or exceed allocated sales targets in relevant industry• Building relationships with allocated industry / channel and maintaining and increasing sales from them• Targeting new customers / business opportunities and grow portfolio• Visiting customers as per call cycle to maintain relationship or resolve problems• Daily and weekly cold calling, telephone and internet marketing• Keep a logbook of all calls and internet follow ups• Deliver an efficient and effective service, to both internal and external clients at all times• Timeous and effective response to emails.• Effect orders in accordance with prescribed system processes and internal documentation requirements• Complete sales reports timeously in defined template & data requirements• Stay abreast of competing markets and provide reports on market movement, prospective sales opportunities. and penetration and Network to improve the presence and reputation in allocated area• Accurate and timeous record keeping and claiming of commissions• Share knowledge with colleagues on effective practices, competitive intelligence, business opportunities and needs
Educational Requirements & experience needed:• Matric certificate• Minimum 5 years’ experience in the sales and marketing environment• Minimum 2 years sales rep experience / on the road sales, industry experience is preferable• Have excellent communication skills and be able to communicate to both internal and external customers• Must be willing to work extended hours• Competent in using MS Office• Own vehicle and cell phone are essential
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MDcwNDA4MTQ4P3NvdXJjZT1ndW10cmVl&jid=908510&xid=4070408148
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4h
1
This team focusses on the customer relationship and is the primary contact for the customer & internal parties.Collaborate with the internal teams to ensure coordinated tasks are completed efficiently to support business objectives andcustomers. The primary focus of this role is on activities related to contract execution, planning and customer service.
Excellence in Execution: Customer facing
Enter and complete all entries of commodity movements data in the systemReconcile all contracts and investigate and resolve stock differences in collaboration with the inventory coordinatorMeasure margins on physical deliveryEnsure settlement of all contracts once completed and in accordance with contract payment termsInform customers about order status, invoices, contract balances and other information needed to complete the salePlanning for customer contract delivery in collaboration with the logistics teamIdentify efficiency & cost saving opportunities in the supply chainResolve all customer queries as quickly and efficiently as possibleCollaborate with all internal teams to ensure coordinated tasks are completed efficiently to support business objectives and customersOther duties as assignedHandle basic issues and problems, while escalating more complex issues to appropriate staffMaintain a good relationship with customersMaintain good relationships and open communications with all related internal parties
Requirements
Bachelor’s degree in a related field or5 years’ experience in a similar roleExposure to the Food/Feed/Agri commodity sector will be an advantageGood knowledge of Microsoft Office toolsExcellent Microsoft Excel proficiencyExcellent communication and negotiation skillsFluent in English and in Afrikaans languagesSolution oriented and pro-active problem solvingDedicated and diligentAbility to work as part of a team but also reach individual goalsAdaptable to change & the ability to work under pressureComfortable working after hours
Role and responsibilities
This role requires a high level of administration. Majority of the admin work is compiled on Microsoft Excel and exported to a complex integrated ERP system.Daily and consistent liaisons with customers regarding requirements, planning, offload points, stock levels, delays at offloading point etc.Daily and consistent liaisons with logistics.Collaboration with various departments, specifically traders re customer requirements; Invoicing and Contract & Inventory desk.Consistent communication with the customer, occurs after hours, on weekends – with transporters and shippi...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTA0NzI1MzM1P3NvdXJjZT1ndW10cmVl&jid=1350612&xid=3104725335
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1
Key areas of responsibilities
Support Trade Execution Co-ordinators (client services expeditors).Loading agent payments on payment system (Payment Gateway).Checking, capturing and processing invoices on in-house ERP system, TradeOne.Checking, capturing and processing contracts and counterparty details.General administration and any administrative functions required in the Execution department.Ad hoc support as required.
Minimum professional qualifications and experience
National Senior Certificate (Grade 12).Minimum five years’ working experience in a similar position.
Essential skills
Computer Literacy (MS Excel, Word, Outlook).Demonstrated experience in a similar role.Experience of working in a fast-paced environment.Planning, organising and excellent time management skills.Critical thinker with emotional resilience to overcome obstacles.Ability to work well within a team environment.Ability to work in an admin intensive and detail orientated role.Ability to work under pressure whilst maintaining a high degree of accuracy.Excellent numerical reasoning and problem-solving skills.
Desirable skills
National Senior Certificate (Grade 12) with Pure / Mathematics Literacy and Accountancy as subjects.Tertiary qualification in Financial or Accountancy.Intermediate Excel proficiency.Experience using an ERP system.Exposure to the Grains Industry and/or FMCG.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDI5NTYzMzc2P3NvdXJjZT1ndW10cmVl&jid=1370174&xid=3029563376
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4h
1
Location – Stellenbosch (Hybrid)
Job Description
Our client is seeking to employ a Business Risk Coordinator to join their team.
To ensure that commercial client contracts are managed proactively and effectively by working closely with necessary stakeholders. To proactively identify and manage areas or optimization, and drive contract focus items. To raise and manage expectations and risks in a structured, transparent way. To support with the assurance and roll out of business processes. To support with centralized document management and upkeep. To regularly conduct recons and audits to ensure compliant client contracting. To support and contribute towards the deliverables and growth of the Business risk team.
Responsibilities
Commercial Contracting:
Manage the overall contracting process within the company in a timely, proactive manner.Build relationships and work closely with key stakeholders.Draft and review commercial contracts in line with their company standards.Follow the required processes and sales mandates to ensure accurate and timely delivery of client contracts.Vet and ensure accurate commercials are presented in the weekly commercials meeting.Actively manage the client folder structures and their upkeep.Identify and define process optimization opportunities and implement where needed.Understand the overall business and how client contracting aligns to other processes or procedures.Ensure the correct processes, procedures, reporting, and documentation are available and maintained.Actively drive successful commercial contracting and work hand in hand with the necessary stakeholders.Actively drive, understand, manage, analyze, influence and report on contracting pipeline.Actively drive contracts focus items for the week and month ahead.Raise contract risk awareness and provide possible solutions where needed.Responsible for design, implementation and management of a system to deal with early warning signs and key indicators to mitigate risks in a proactive, transparent, and structured way.Regularly conduct recons and audits to ensure compliance and upkeep of their client contracting.Apply and coordinate change management where needed.
Legal:
Understand and learn their contracting terms & conditions and how they impact their business.Draft legal negotiation template and complete first review of comments of contract agreements negotiations.
Business Risk:
Support the Business Risk team with program or project related work.Support the Central Functions team with any project related initiatives.
Administration:
Support with maintenance of the company legal contract documentati...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODIxODQ3MzA4P3NvdXJjZT1ndW10cmVl&jid=1700163&xid=3821847308
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4h
1
Location – Johannesburg/Cape Town (Hybrid)
Job Description
Our client is seeking to employ a Client Success Manager to join their team.
The Client Success Manager builds and nurtures business relationships with clients, focusing on delivering digital change/ adoption leveraging the company’s ecosystem. This ecosystem includes Managed Support Services, Procurement, Projects and Hosting services. A key outcome for the CSM is careful orchestration of a digital transformation journey based on an improvement plan relevant to each client’s specific need. This role is also accountable for maintaining and growing revenue in accounts by providing appropriate solutions to solve client business problems.
Responsibilities
Client Portfolio Management
Maintain and build relationships with key client stakeholders.Collate reporting to share at regular check-ins to align on value-driving metrics.Proactive client risk and issue managementBill of ICT assessmentsDevelop deep context of the client landscape and their operating model.Understand the impact of business trends and emerging technology on their clients and their customers and staff.Generate value by working with their clients to create innovative solutions to business problems.
Demand Management
Opportunity and pipeline development initiativesDrive both client demand and support the sales process.Develop account plan with the support of the greater Client Success and Delivery team.Lead client to successfully operate their IT landscape, from Adoption to Digital TransformationDevelop an improvement plan and execution roadmap to augment the client’s IT landscape.
Delivery Management
Project portfolio management across client accountsAppropriate allocation of teams in conjunction with the projects manager to deliver planned initiatives.Manage project quality, milestones, budget, risks and issues.Build partnerships with internal teams to support effective service delivery.Manage client expectations and retrospectives following delivery initiatives.Develop reusable intellectual property and collateral for knowledge sharing.
Commercial Management
Annual SLA renewal planning, negotiation and approvalManage commercial risk ensuring contracts are signed and in place timeously.Project proposal coordinationProject forecasting and billingProject Statement of Work supportCompliance management of the company’s termsManagement of profitability of projects and services
Coaching and Mentoring
Peer coaching and mentoring of te...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMzE5NDk5ODQyP3NvdXJjZT1ndW10cmVl&jid=1700164&xid=2319499842
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4h
1
Location – Johannesburg or Stellenbosch (Hybrid/Remote)
Job Description
Our client is seeking to employ a Cloud Support Engineer to join their team.
The primary purpose of a Cloud Support Engineer is to deliver exceptional customer support by addressing and resolving technical issues primarily related to Microsoft Cloud Platforms, ranging from Microsoft SaaS applications such as Office 365, and Microsoft 365, Microsoft PaaS offerings, like Azure App Services, Azure Functions, and Azure SQL Databases, as well as managing infrastructure components within Azure IaaS, such as virtual machines, virtual networks, and storage.
By leveraging deep knowledge of these cloud platforms, the Cloud Support Engineer guides customers in troubleshooting problems, offering tailored solutions, and ensuring a seamless experience. This involves proactive monitoring, diagnosing issues, and implementing effective resolutions while adhering to best practices and security standards.
Furthermore, the role emphasizes collaboration with internal teams, including pre-sales and professional services, to escalate and resolve complex issues, driving continuous improvement in service quality and customer satisfaction. The Cloud Support Engineer also contributes to documentation efforts, sharing insights and best practices to enhance knowledge sharing within the team and with customers.
Responsibilities
Offer prompt and effective technical assistance to customers utilizing Microsoft SaaS, PaaS, and IaaS platforms, addressing their inquiries and troubleshooting issues.Diagnose and resolve technical problems related to Microsoft cloud services, including SaaS applications, platform services, and infrastructure components.Communicate with customers in a clear and concise manner, guiding them through technical solutions, best practices, and recommendations.Manage and resolve incidents by adhering to established incident management processes, ensuring timely resolution and minimizing the impact on customer operations.Collaborate with internal teams, such as core services and infrastructure, to escalate and resolve complex technical issues, ensuring proper communication and coordination.Actioning Requests for Change (RFCs) related to Microsoft cloud platforms, by reviewing proposed changes, assessing potential impacts, providing technical guidance, and ensuring that changes are implemented smoothly and in compliance with established procedures and policies. Coordinating with stakeholders to minimize disruptions and maintain service continuity throughout the change process.Setting and defining Microsoft Cloud platforms' performance and health metrics, leveraging relevant monitoring tools to identify and address potential issues before they impact customers.Contribute to the team's knowledge base by documenting solutions, crea...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjI2MTUxMTAzP3NvdXJjZT1ndW10cmVl&jid=1700159&xid=1226151103
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4h
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