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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based o...Job Reference #: 202437
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced German Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both German and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202436
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202433
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202435
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Dutch and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on th...Job Reference #: 202434
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• M...Job Reference #: 202432
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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Pretoria, Gauteng Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202372 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves the ri...Job Reference #: 202372
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An Outdoor Advertising Company in Centurion has an exciting opportunity for an Outdoor Advertising Site Developer to join their dynamic team.
Key Performance Areas:
Identifying and filtering prime billboard positions, eye for detail.
Evaluating the position from a sales and by-law perspective.
Compiling professional proposals.
Negotiating with the landlords to have a lease signed.
Assist with the town council application.
Assist the technical team to get the site installed.
Launch the site to the internal sales team.
Manage the asset to ensure it is sold.
Qualifications Required:
Grade 12Drivers License
Technical Skills Required:
The ability to identify a good billboard positionNegotiating skillsVerbal and written communicationAccuracyAttention to detailMeeting deadlinesOrganisational abilityTime management
Behavioral Competencies Required:
Driven to succeedTeam playerAdaptable/FlexibleSelf-starter
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTY5MjQ2Mzg4P3NvdXJjZT1ndW10cmVl&jid=1187697&xid=3569246388
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Business Consultant
Position: Full time, Hybrid (Office based)
Location: Pretoria
Please send your latest CV to Michelle - kindo.m@abcworldwide.com
COMPANY PROFILE
Our client is one of the largest South African FX intermediaries, and they are proud that some of the biggest names in Financial Services have chosen them as their preferred foreign exchange provider. In addition, they give their clients access to the best pricing and service available in the market.
They offer expert advice coupled with fast, reliable, and secure currency transfers with preferential exchange rates, so that your money goes further. Our client is licensed by the FSCA as an authorized Financial Services Provider and authorized by the SARB to act as a Foreign Exchange Intermediary.
About the role
This role is for a business consultant that will focus on the Wealth industry and assist financial advisors, asset managers and other financial institutions, and their clients, to move funds in and out of South Africa.
Key Responsibilities
Delivery of both annual and monthly sales targets in coordination with the company´s sales strategy to ensure sustainable growth and business developmentLead and develop relationships with key clients to build long term sales opportunities and an effective distribution network of regional contacts and influencers in the foreign exchange marketMaintains, influences, and develops senior level relationships with all key FX Partners and introducing advisors for business development opportunitiesDevelops and maintains a strong business pipeline for Regional Accounts and expands on activitiesResponsible for generating and closing a consistently high level of sales opportunities with clients by identifying needs, developing FX relationships, and providing appropriate FX solutions and servicesAssisting Introducing Partners and Corporate Clients from the point of enquiry to trade completion by facilitating registration, gathering KYC documentation, and managing the client to the point of trade readiness
Core Competencies
Adhering to good practice and ethical Principles and ValuesDemonstrates consistent usage of ethics and values; raises potential violations in othersDelivering results and Meeting Customer ExpectationsModifies approach in the face of new demands and helps others (both internally and externally)Supports change initiatives, adjusting their actions appropriately when presented with additional informationDemonstrates ability to relate well to people at all levelsMakes timely decisions and accepts accountability for own actions...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzc3NzQ4NzYxP3NvdXJjZT1ndW10cmVl&jid=1545838&xid=2777748761
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Job Description
Training staffManaging inventoryEnsuring a safe, clean and aesthetically pleasing store environmentAssisting customersBe able to promptly address and resolve customer complaints and any staff issues
Qualifications
Matric5 years experience in a supervisory or management position
General
Automotive parts sales would be an advantageous Technical experience would be advantageous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTE1NDA3ODc3P3NvdXJjZT1ndW10cmVl&jid=1298850&xid=3915407877
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ROLE PURPOSE
To effectively provide the General Manager and Sales & Service team with sales and service information to enable informed decision making and achievement of sales and service objectives. Responsible for the upkeep and updating of the new Customer Relations Management (CRM) systems. Assist the General Manager with the upkeep of the office in line with the mandate of the General Manager ‘s Exco reporting.
KEY RESPONSIBILITIES include the following. Other duties may be assigned.
Ensures availability of accurate and up to date client information.Consolidation of all reports from various departments.Work with the Data Analyst team to prepare reports for the GM.Create models for Sales Administration focus and interpretation of the data using MS Excel models.Manage the General Manager’s office by providing administrative and secretarial support.Prepare minutes for the weekly Sales Business Review meetings.Responsible for the upkeep and updating of the Customer Relations Management (CRM) systems to ensure the information is up to date and accurate to produce insightful reports.Develops and implements administrative procedures to support sales and service.Provides sales and service-related information as required based on sales and service activities and current portfolio data.Provides specific client information/reports to the sales team through analysis of client data.Provide reports on the performance of the regional sales teams on achievement against targets on a monthly basis.Extrapolates information from the system to support budget compilation and determination of revenue targets.Responsible for stationery, housekeeping, and cash sales.Assist and work in conjunction with Financial Administrator from time to time.To provide administrative and secretarial support to the Sales Manager.Some staff supervision.
Cost Management
Provides input into the compilation of the regional sales and service budget for determination of revenue targets.
MINIMUM QUALIFICATIONS, EXPERIENCE and KNOWLEDGE:
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Matric (Grade 12) with a Diploma in Information Technology/Marketing Management /B Degree preferredAt least 3 years’ experience in sales administrationAdvanced Excel skillsExcellent command of the English languageMust have excellent communication and interpersonal skillsMust pay attention to detailMust be focused on achieving resultsMust be a team player
Must have business acumen and be able...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODM1MjE5MjU1P3NvdXJjZT1ndW10cmVl&jid=1474552&xid=2835219255
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Position: Chemical EngineerLocation: PretoriaSalary: Market-related depending on qualifications and experienceClosing date: End Feb 2024Our client is seeking a chemical engineer to assist with design, troubleshooting, as well as technical sales assistance. The position will require a dynamic problem solver, with good time and people management skills. Job Responsibilities:Design wastewater and potable water treatment plants. This includes:Motivating design changes made.Preparing design documentation, e.g., Piping and Instrumentation Diagrams, Functional Design Specifications, Equipment Lists, etc.Building models and simulations to aid with design.Generating accurate bill of quantity lists to aid in procurement.Ensuring the latest and most applicable equipment is used in standard designs.Provide technical assistance to the maintenance team. This will entail:Reviewing maintenance schedules.Ensuring that plant data is collected efficiently and effectively.Curating, or overseeing the curation of, the plant data.Ensuring that wastewater and potable water treatment plants are performing against set general guidelines. This will involve the analysis of onsite data and providing operational changes to be implemented.Writing monthly maintenance reports analyzing the performance of a wastewater or potable water treatment plant.Conduct key performance tests on water and wastewater treatment systems.Provide technical assistance to the sales team. This will include attending design clarification meetings, aiding in tender document preparation, and solving problems for provisional clients.Set up and carry out detailed commissioning procedures, ensuring that installed equipment adheres to the design specifications.Continuously improve the systems by introducing new technologies or equipment.Build supply chain relationships with equipment suppliers. Requirements:A Bachelors degree in engineering (BEng in Chemical Engineering).2 years of industry experience.Clear understanding and competency with the design procedure.Good problem-solving skills under pressure.Experience with using Microsoft Word and Excel (including Visual Basic).Experience with using CAD software (for Piping and Instrumentation Diagrams).Experience with an additional programming language (Python, C, etc.) will be favored.Experience in the water and wastewater industry will be favored. By submitting your information and application you hereby confirm:1. That you have no objection to us retaining your personal information in our database forfuture matching/ POPI Policy.2. Due to the nature of the position, that we can do an ITC check if our client is interested in your CV.3. That the information you have provided to us is true, correct, and up to date.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NzE5OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1776432&xid=1108_177198
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Looking for a passionate Junior Merchandiser who is interested in learning more about buying and planning and is passionate about product development and outdoor retail markets
Duties will include:
Assisting buyer & product developer with everyday administrative tasksPresentation and quotations of new products to customers and managementPlacing purchase orders and signing sales contracts with overseas factoriesPlacing purchase orders with local suppliersOrder and sample tracking and ensuring on time supplier shipmentAnalysis of orders with ME Excel spreadsheets and administration of orders, from placement to final store deliver including quality control (sample approval)Assisting in management of pre-production samples through to production approval, within company policy and proceduresResponsibility for recovering and monitoring any claims from factories for any losses incurred, due to defective quality or late deliveryQuality control specifications
Requirements:
MatricRelevant Diploma or Degree will be an advantageMinimum of 1-2 years experience in product developmentDrivers license and own transport
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjY4MDgyOTU4P3NvdXJjZT1ndW10cmVl&jid=1228476&xid=3668082958
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Automotive Production Manager (Commercial Trailers), Pretoria , Rneg + Ben
Grade 12Degree/ Diploma - Production/Industrial Engineering/ Operations or ManagementTrade Test (Millwright) – advantage10+ years’ experience working in a manufacturing environment.Commercial trailer experience will be very advantageous.Microsoft Dynamics 365 expERP Systems (Sap/ Syspro – any other)DUTIES:
Implement, manage and support SHEQ initiatives and objectives.
Budgeting and cost management of products and assist with new product costings models.Analyze budgets and continuously control production costs and identify / rectify waste measures.Manage all activities within the production process, including maintenance and the workforce.Organize workflow to meet specific deadlines and implement production performance measures.Report regularly on production performance and timelines.Handle logistics, warehousing and stock of raw materials used in production.Manage all teams within the production department.Create and implement organizational / production changes on an operative level.Focus on growing and streamlining production to increase revenue and profitability by implementing necessary changes to products and the production line.Liaise with other managers to formulate objectives and understand requirementsPrepare operational reports from the CRM system to assist the board of directors in strategic planning and decision makingStrong customer relationship management would be ideallyWork closely with other company departments on CRM programs (Sales, Finance and Purchasing), fostering collaboration and ensuring consistency in all consumer contact initiatives and programs.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzQwMDUzMzI2P3NvdXJjZT1ndW10cmVl&jid=1754427&xid=3740053326
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Sales Representative
We are looking to employ a new Sales Assistant for our company situated in Pretoria. Well established Work-Wear, Medical PPE manufacturer and supplier who has been in the industry since 2008.
Responsibilities:
Exceed customer expectations by practicing customer selling techniquesEnsure individual targets are met consistentlyAbility to maximise and drive sales by identifying opportunities to increase turnoverCreating daily quotations as per client requestsCreating daily orders as per clients requestsFollow up on quotationsPhoning clients dailyWorking with the warehouse to maximise salesMaking appointments with clientsSourcing new clientsMaintaining current clients baseWilling to work Saturdays
Behavioural requirement:
Honesty in dealing with cash and financesBuilding & maintaining relationshipsInnovation & change managementThinking adaptabilityTaking ownership of work
Minimum requirements:
2 - 3 years of sales experienceMatric or Tertiary EducationClear Criminal recordMicrosoft – Computer ProficiencyPastel Accounting CompetentAbility to communicate effectively.Knowledge of current clothing trends in the Workwear market
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81MDMyMDk4MjA/c291cmNlPWd1bXRyZWU=&jid=927611&xid=503209820
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STRATEGIC IMPACT OF THE ROLE:
To ensure that the overall Sales Division reach its objectives and goals by the acquisition and retention of new clients and building value for all stakeholders (Clients, Suppliers, Distributors and Internally)
THE PURPOSE OF THE JOB:
Is responsible for assisting the organization obtaining better brand recognition and financial growth. The coordinate with company executives and sales & marketing professionals to review current market trends in order to propose new business ideas that can improve revenue margins. In addition, also responsible for building a proper pipeline and closing and responding to opportunities to assist with achieving the Goals and Objectives of the companies
ACADEMIC QUALIFICATIONS REQUIRED:
Minimum:
MatricDiploma/Degree
RELEVANT EXPERIENCE REQUIRED:
3-4 Years’ Experience PreferredSolid working experience in an ICT Environment (Hardware, Software, Tenders/RFQ/RFI & Accessories)Excellent track record selling ICT SolutionsExperience in presentations to C ClientsMust have minimum 1-2 years Security Sales experience (Firewalls, Endpoint Protection, Vulnerability Management etc.
KEY PERFORMANCE AREAS
Sales Administration -
Ensure that all Tender Documentation are evaluated in conjunction with the Technical and Internal Sales TeamEnsure that all regulatory compliance and governance are adhered toAssist with PricingAssist with Generating QuotationsIdentify Risks and process improvementEnsure that all activities are recorded on Comma 5Ensure that deadlines are metEnsure accuracy of all documentationRaise non-conformances with Helpdesk
External Sales:
Check portals for leadsIdentify new clients on Linked, websites and other formal or information platformsFocus on Target Clients identifiedMinimum of 8 Client Visits per monthMinimum of 24 Client Visits per quarterCustomer Acquisition – 1 Net New Purple Customer per six months (R5M)Customer retentionBuild pipeline of opportunities which is worth 10x your targetSell 1 Managed Service SLA over a 12 month period
Customer Centricity:
Execute customer excellence at all timesUpdate clients on ETAs, delays and respond timeously to all requestsUpdate open ordersObtain a reference letters for all salesParticipate in customer satisfaction surveys when requested
Certifications
Ensure once certification is completed per month (Refer to PDP)Minimum of one certi...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjAxMDEwNTIxP3NvdXJjZT1ndW10cmVl&jid=1228954&xid=2201010521
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Introduction
A well-established distributor and supplier of red meat products, based in Cullinan, Gauteng is looking for 2 x Finance Analysts to join their dynamic team.
Duties & Responsibilities
Job Purpose:
Support the Financial Reporting & Analysis Manager in all financial planning, analysis and reporting for the Company Group and subsidiaries, optimizing efficiency and profitability.
KPA’s and Output
Budget Management
Support and administrate the setting of quality budget and forecasts for sales and operational areas of the Company Group and subsidiaries.
Assist in weekly/monthly detailed analysis of company CAPEX/Overheads to review actual performance against set budgets/targets.
Administrate control processes and procedures to ensure sales controllable costs are in line with budget.
Management Reporting
Assist in performing financial and non-financial management reporting on a daily, weekly, monthly, quarterly and yearly basis.
Assist in administration of reporting tools/reports needed for financial reporting.
Support the monitoring, reviewing, reporting and tracking of financial achievement against budget on a timely basis and report deviances for corrective action in order to fund operations and increase financial efficiency.
Support the development, implementation and maintenance of reporting on customer and product profitability.
Financial Analysis
Assist in performing ad-hoc analysis e.g., Analyze sales, marketing and operational areas to support strategy development in these areas to improve efficiency and drive profitability.
Assist in recognizing patterns, trends and opportunities in weekly GP’s.
Assist in the administration of performing accurate product costing’s and analyze variances.
Serve as Finance support to sales and marketing and operational areas.
Desired Experience & Qualification
BCom Financial Degree
Package & Remuneration
1 x Finance Analyst (0 – 1 years’ experience) Salary R25K CTC per month1 x Finance Analyst (3 years’ experience) Salary R30K CTC per month
Both these positions qualify for an annual discretionary Performance bonus
Interested?
Please forward your documents to hr1@peopledimension.co.za
Please include your Grade 12 certificate as well as University marks with your CV sumbission.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjY1Mjg4Mjk1P3NvdXJjZT1ndW10cmVl&jid=1555851&xid=1265288295
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KEY FUNCTIONS
Assisting Executive Account Manager(s) by managing and providing superb back-end support in order to facilitate sales closure and operational support. To contribute in achieving and exceed margin by ensuring that all accounts are managed professionally and that you consistently deliver exceptional customer service to our clients.
EDUCATIONAL REQUIREMENTS EXPERIENCE/ PRACTICAL REQUIREMENTS:
Relevant Degree/Diploma (preferred);MatricMinimum 3-4 years IT Internal Sales Experience Sales & IT certifications (advantageous)Experience in IT Distributors and OEM’s Intermediate MS office suite (essential) IT Product knowledge
KEY PERFORMANCE AREAS
Manage all accounts information and always keep account information updated on CRMProvide all quotes to our partner base on products specified, ensuring that products and solutions are correctly specified, the prices quoted are accurate and the quote has a rapid turnaround time from request to releaseAssist in managing relationships with existing and new DST’s and OEM’sAssist with writing proposals and collating information and documents for tender submissionsProcess orders and deal with all associated coordination and paperwork, follow up on POD’s until completionLiaison with Finance (follow up on debtors, invoices etc), Logistics (stock availability, management of back orders etc) and projects (project status and deliverablesMonthly sales report
TECHNICAL COMPETENCIES:
Strong knowledge of the IT products and servicesAdvanced relationship building & networking skills at all levelsExcellent oral & written communication skills
BEHAVIOURAL COMPETENCIES
Confident & Assertive Results- Orientated Deadline driven Attention to detailAbility to persuade and influence Sales and Negotiation Skills Strict Confidentiality Effective CommunicationProfessional and mature business attitude Client Service Orientation Ability to manage expectationsAccountable and Reliable
COGNITIVE COMPETENCIES
Analytical thinkingAnalytical thinkingAbility to think big picture(strategic) and out of the box (creative)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDc1ODkxNjkwP3NvdXJjZT1ndW10cmVl&jid=1207018&xid=2475891690
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Synopsis:
My client who is a leading distributor in the electronic security equipment industry which provides effective integration support across the African continent is looking for an External Sales Consultant to join their team.
The company has two divisions; distribution of security products directly to trade clients and a turnkey project management service supporting both project managers and end users.
A complete product matrix is available to assist all clients in the various markets, including; the larger complex projects at higher-end (tier 1), the standard systems and solutions at mid-end (tier 2) and even the smaller commodities at lower-end (tier 3). With eminent quality brands, they can offer their clients a much larger choice of security solutions.
Their service matrix offers clients complete peace of mind. Not only can the company provide the full basket of products, they also have a portfolio of finance institutes to assist with the funding of larger projects. A technical department is able to offer clients a full specialised support service, being it technical support or repairs. They have an experienced and professional in-house design team to assist with any size project.
Personality Summary:
High Driver - Ambitious, Results Orientated Go-getter. Self-Starter. Makes things happen.Moderate Analytical - Strong with analysis, metrics, data and fact based decision making.
Job Description:• Build & manage strong customer relationships with existing as well as new clients by engaging with the decision makers to uncover new opportunities to build effective pipeline.• Identify new potential clients & promote sales by engaging weekly through call, email & visits to onboard new logos to existing dealer base as well as work closely with the NB development Consultant.• Set up meetings with decision makers & completion of post visit email afterwards for every meeting with Top 30 client profile.• Manage dealer base consistently by updating details frequently and analyse sales per product and category to promote healthy spread of sales across all categories.• Build strong and accurate pipeline and adding value.• Service clients quickly, efficiently & professionally at all times.• Offer proficient technical advice and work out solutions accurately.• Commit to mastering knowledge of the applications, features, & benefits of all relevant product lines & solutions.• Accurate drafting of quotations and solutions based on the specific needs of clients through existing resources.• Articulate companys value proposition and product matrix to clients.• Accurate Monthly Planning & execution thereof.• Meet Monthly, Quarterly and Yearly sales targets by executing set expectations.
Qualifications:https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODM5OTc1MDgxP3NvdXJjZT1ndW10cmVl&jid=1616393&xid=1839975081
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Johannesburg North (Internal and External Sales)
Synopsis:
A leading distributor in the electronic security equipment industry which provides effective integration support across the African continent.
The company has two divisions; distribution of security products directly to trade clients and a turnkey project management service supporting both project managers and end users.
A complete product matrix is available to assist all clients in the various markets, including; the larger complex projects at higher-end (tier 1), the standard systems and solutions at mid-end (tier 2) and even the smaller commodities at lower-end (tier 3). With eminent quality brands, our client can offer their clients a much larger choice of security solutions.
Their service matrix offers clients complete peace of mind. Not only can the company provide the full basket of products, they also have a portfolio of finance institutes to assist with the funding of larger projects. A technical department is able to offer clients a full specialised support service, being it technical support or repairs. They have an experienced and professional in-house design team to assist with any size project.
Job Description:
Build & manage strong customer relationships with existing as well as new clients by engaging with the decision makers to uncover new opportunities to build effective pipeline.Identify new potential clients & promote sales by engaging weekly through call, email & visits to onboard new logos to existing dealer base as well as work closely with the NB development Consultant.Set up meetings with decision makers & completion of post visit email afterwards for every meeting.Manage dealer base consistently by updating details frequently and analyse sales per product and category to promote healthy spread of sales across all categories.Service clients quickly, efficiently & professionally at all times.Offer proficient technical advice.Commit to mastering knowledge of the applications, features, & benefits of all relevant product lines & solutions.Accurate drafting of quotations and solutions based on the specific needs of clients through existing resources.Articulate companys USP and product matrix to clients.Drive Daily Plan Process with accurate feedback.Reach daily call log targets.Accurate Monthly Planning & execution thereof.Meet Monthly, Quarterly and Yearly sales targets by executing set expectations.
Qualifications:
Grade 12 Certificate.Valid Drivers License and own carPreference will be given to N3 Diploma or Better qualification.Preference will be given to sales diploma or bet...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODI2NTk2NDg1P3NvdXJjZT1ndW10cmVl&jid=1583548&xid=2826596485
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