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WORKSHOP OPERATIONS MANAGERCompany: Castrol Auto Service – RandburgLocation: Randburg, GautengReports to: DirectorROLE PURPOSEThe Workshop Operations Manager is responsible for ensuring smooth daily operations, high service standards, strong customer experience, effective communication, and strict enforcement of Standard Operating Procedures (SOPs) within the automotive workshop. The role exists to improve accountability, reduce complaints and comebacks, protect the brand, and allow the Owner to focus on growth rather than daily operational issues.This role works alongside the Workshop Service Manager and does not replace technical management or repair decision-making.KEY DUTIES & RESPONSIBILITIESOperations & WorkflowOversee daily workshop operations from a systems perspectiveMonitor job flow, turnaround times, backlog, and capacityAssist with productivity planning, including Saturdays where requiredIdentify inefficiencies and operational bottlenecksCustomer ExperienceConduct post-service customer follow-upsRecord and analyse customer feedback and complaintsInvestigate and resolve customer issuesTrack repeat problems and comebacksEscalate recurring issues with factual reportingCommunication ManagementEnsure all phone calls and WhatsApp enquiries are handled timeouslyAssign responsibility for communication channelsMonitor missed calls, response times, and lost opportunitiesReport communication performance weeklyQuality ControlEnforce final vehicle inspection standardsEnsure engine covers, undertrays, trims, and components are refittedPrevent vehicle release if standards are not metConduct random quality inspectionsStandard Operating Procedures (SOPs)Create, implement, maintain, and enforce SOPs covering vehicle intake and release, customer communication, final inspections, comeback handling, workshop cleanliness, Saturday work planning, and health & safetyReporting & AccountabilitySubmit weekly operational reports to the OwnerReport on productivity, complaints, comebacks, risks, and quality failuresStaff & Safety OversightMonitor punctuality, discipline, and professionalismSupport disciplinary processes where requiredEnforce health and safety standardsEXPERIENCE & QUALIFICATIONSMandatoryAutomotive workshop or service centre backgroundUnderstanding of workshop operations and workflowCustomer-facing service experienceMinimum QualificationAdvantageousOperations, supervisory, service advisor, or admin experienceAutomotive, business, or health & safety trainingSKILLS & ATTRIBUTESStrong organisational and communication skillsDetail-oriented and process-drivenAssertive, fair, and professionalStrong reporting and problem-solving abilityOwnership mindsetemail: management@mumborepairs.info

15d

Randburg

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VACANCY ADVERTISEMENTJob Title: Finance & Compliance Clerk Department: Finance & Administration Location: Randfontein, Gauteng Reports to: Managing Director Employment Type: 3-Month Fixed-Term Contract (subject to extension) Work Model: On-siteAre You a Finance Professional Who Thrives on Mentorship & Precision? Our client, a trusted accounting firm based in Randfontein, is looking for a skilled and proactive Finance & Compliance Clerk to join the team on a 6 (Six) -month contract, with the possibility of extension. This is a pivotal bridge-building role designed to support the Managing Director while guiding and developing junior staff.Key Responsibilities:Financial Management & Reporting – Process AP/AR, bank reconciliations, management accounts, and implement financial controls.SARS Compliance & Tax Administration – Prepare and submit all SARS returns (VAT201, EMP201, etc.), manage tax directives, and train junior staff on eFiling.End-to-End Payroll Administration – Process payroll using Sage Payroll, handle UIF/SDL, and verify junior staff inputs.Corporate & Statutory Compliance – File CIPC Annual Returns, manage CIDB renewals, and handle company registrations.Supervision, Training & Office Coordination – Mentor Trainee Receptionist and Data Capturer, develop checklists, and manage workflows.Communication & Reporting – Provide weekly compliance reports to the MD, monitor deadlines, and conduct staff reviews.What We’re Looking For:Minimum Requirements: Diploma/Degree in Accounting/Finance, 2–3 years’ SARS compliance experience, advanced skills in SARS eFiling, Easyfile, Sage Payroll, and Excel. Experience with CIPC & CIDB portals. Strong supervisory and communication skills.Advantageous: SAICA/SAIPA articles, accounting practice experience, knowledge of Pastel Accounting, own transport.Why Join Our Randfontein-Based Firm?Impactful role with growth potentialImmediate start in a structured teamCompetitive remuneration aligned with experienceApplication Process: If you are ready to step into a role where your expertise bridges leadership and learning, please send your detailed CV, educational certificates, and a brief cover letter to: info@hrprojects.co.za Closing Date: 9 February 2026 (close of business) Only shortlisted candidates will be contacted. We are an equal opportunity employer and a proud Randfontein-based accounting firm.

Randfontein

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Department: ExportReporting to: Head of Export Employment Type: Full Time Purpose: We are looking for a detail-oriented and proactive Sales Assistant to support our export operations, order management, forecasting, and customer coordination. This role plays a critical part in ensuring accurate PSI management, smooth shipment processes, and effective communication between internal teams and international partners. Key Responsibilities 1. Update & Sell-Out Accuracy • Collect and consolidate SOH (stock-on-hand) and sell-out data from partners. • Update the PSI table and conduct data reviews, including YoY, MoM and sales achievement analysis. 2. Forecast & Rolling Plan Support • Assist the sales team in developing order and sell-out forecasts. • Monitor inventory turnover and identify fast/slow-moving models for order-pushing strategies. • Coordinate and update the N+5 Month Rolling Forecast. 3. China & South Africa Order Tracking • Assist with order placement and monitor shipping progress. • Coordinate container consolidation to avoid delays. • Manage booking schedules and verify freight costs to minimize discrepancies and risks. 4. Documentation & Client Communication • Prepare and send customs clearance documentation. • Assist customers with customs-related queries and document issues. • Revenue Reconciliation & Record Maintenance • Maintain sales ledgers, shipment documents, and ensure all data is accurate and consistent. • Support the finance team and customers with account reconciliation. 5. Customer Support Application & Execution Tracking • Prepare and submit customer support applications. • Track approvals and ensure timely implementation of support activities. Minimum Requirements • Diploma or Bachelor’s Degree in Business, Supply Chain, Logistics, Sales, or related field. · 2–3 years’ experience in sales, administration, order coordination, supply chain support, or similar role. • Experience with PSI, forecasting, or export processes is an advantage. • Strong Microsoft Excel skills (VLOOKUP, Pivot Tables, Data Analysis). Manderin speaking will be an advantage Work Location: Bedfordview, Johannesburg or Century City, Cape Town Salary & Benefits: Dependent on Interview outcomes Salary & Benefits: Dependent on Interview outcomes CV email directly to: mitchell@ebutsi.co.za Please indicate your "Name + Position Applied for" in the email subject when submitting your resume

1mo

Bedfordview

"monitoring", Contract in Jobs in Pretoria / Tshwane

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