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Qualified Earthmoving Equipment Mechanic with minimum 5 years post Trade experience (electrical and hydraulic trouble shooting and fault finding) preferably with Construction Excavator knowledge, required to provide field service and specialist support to dealer networks and end-users.Minimum requirements: Qualified Artisan Mechanical / Electrical / Hydraulic essentialEngineering Certificate essentialMinimum 5 years Earth Moving with Electrical and Hydraulic experience essentialMinimum 5 years trouble shooting and fault finding experience essentialValid drivers license requiredResponsibilities: Product support and technical support to Dealer Network and clientsAssist Dealer with technical enquiries and technical problemsInvestigate Field Information Reports (FIR) to identify notificationsDetermine cause of problem and submit FIR to factory for customer assistance and feedbackReceive and enforce service bulletin instructions to ensure complianceProvide technical support (verbal and physical) to ensure continuous operationsProvide technical support to external customers within SA and conduct continuous monitoring of service and product qualityRegular site visits to advise clients and dealers of possible problemsWarranty claims assist Warranty Coordinator with technical queries to judge warranty claimsPerform 1st judge function on warrantiesConduct trend analysis on all warranty claims to identify possible breakdown trends
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzY1MjU3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243237&xid=1108_65257
2y
1
VACANCY: Product Support Specialist Excavators – Construction MachinesAREA: BoksburgOverview:To ensure specialist support for Construction machinery to clients and to upskill all delegates through effective training.Requirements:· Qualified Mechanic / Hydraulic / Electrical· Engineering qualification will be beneficial· Facilitator certificate will be beneficial· Fit for travel (Yellow Fewer)· Fit for duty· Valid passport· No criminal record· MS Office Suite· Presentation skillsExperience:· Earth moving with electrical and hydraulic· Troubleshooting and Fault Finding· People Management/Supervision· Parts and Product knowledgeDuties and responsibilities:· Assist dealer network with technical enquiries and technical problems with machines to resolve product issues.· Investigate into field information reports to identify notifications of serious problems.· Determine the cause of problems and submit Field Information Reports to factory to assist customer and provide accurate feedback· Receive and inforce service bulletin instructions to ensure compliance.· Provide technical support to customers (verbal and physical) to ensure products operate continuously.· Provide technical support to all external customers and conduct continuous monitoring of service and product quality· Perform any ad-hoc projects on request· Perform regular site visits to advise customer and dealer of possible problems, and increase parts sales· Perform training to delegates on specialized field on predetermined dates· Assess staff on practical training to upskill the workforce and build internal confidence· Provide feedback to training supervisor regarding the progress of mechanics in practical training· Perform health and safety training to ensure a healthy and safe work environment· Conduct training to mechanics on technical report writing to ensure efficient reporting to customers· Assist Warranty Coordinator with technical queries to judge warranty claims· Conduct trend analysis on all warranty claims to identify possible trends in breakdowns· Ensure the Kenkijin philosophy, values, principles and behaviors are promoted and established through the business unit· Perform any reasonable request as requested by any person within the company within a reasonable time
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3ODM0NV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1778899&xid=1108_178345
4d
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*Day-to-day*
* Perform service maintenance and repairs on equipment / machinery according to sound engineering practices and equipment specifications
* Read diagrams/schematics for work procedures
* Perform preventative maintenance work
* Perform inspections in accordance with the Mine Health and Safety Act regulations, manufacturing and Company standards
* Report all defects and breakdowns on equipment and machinery to the Foreman and FSM
* Develop, modify, construct and install related equipment required for the safe operation of all engineering equipment
* Identify spares requirements and order according to departmental procedure
* Field Mechanics are required to keep proper inventory of parts
* Communicate with clients and supervisors to inform on maintenance activities performed and re-start of equipment
* Create and maintain job cards
* Provide feedback on work performed by Workshop
* Work overtime, standby and be available for call-outs when required
* Ensure Google Inspections are up to date
*Physical Job Demands*
* Exposure to weather – Exposure to hot, cold, wet, humid, or windy conditions caused by weather
* Atmospheric Conditions – Exposure to conditions such as fumes, noxious odors, dusts, mists, and gases
* Required to wear Personal Protective Equipment (PPE) when applicable
* Required to travel to job sites for a week or more at a time in a designated area.
* Must be able to work long periods of time, including nights and weekends
* Must have efficient eye-hand coordination
* Must be able to perform physical labor involved frequent lifting (over 25 kgs.), carrying, bending and shoveling
*Additional Requirements:*
* Good verbal and written communication in English
* Be independent, pro-active thinker and have the ability to do own job planning
* Ability to work under pressure, multitask and prioritize
* Strong commitment to Quality, Health, Safety, & Environment (QHSE)
* Shows a positive work ethic /attitude
*Minimum Requirements:*
* Grade 12/N3
* Recognised Diesel Mechanic Trade Certificate
* Recognised apprenticeship
* Valid driver’s license (EB/08)
* 2 years post apprenticeship experience
* Working experience with Earthmoving machinery such as ADTs, Excavators, Dozers, TLBs and LDVs
*PLEASE DO NOT APPLY IF YOU DONT MEET THE ABOVE REQUIREMENTS*
To be discussed in interview
*Additional Requirements:*
* Good verbal and written communication in English
* Be independent, pro-active thinker and have the ability to do own job planning
* Ability to work under pressure, multitask and prioritize
* Strong commitment to Quality, Health, Safety, & Environment (QHSE)
* Shows a positive work ethic /attitude
*Minimum Requirements:*
* Grade 12/N3
* Recognised Diesel Mechanic Trade Certificate
* Recognised apprenticeship
* Valid driver’s license (EB/08)
* 2 years post apprenticeship experience
* Working experience w
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzEwMTQzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1139651&xid=1555_10143
2y
1
SavedSave
Qualified Mechanic/Hydraulic/Electrical Artisan with minimum 5 years Earth Moving Equipment experience (electrical and hydraulic trouble shooting and fault finding) preferably with Construction Excavator knowledge, required to provide specialist support to dealer networks and end-users and to upskill stakeholders through technical and system training.Minimum requirements: Qualified Artisan Mechanical / Electrical / Hydraulic essentialEngineering Certificate essentialFacilitator training essentialMinimum 5 years Earth Moving with Electrical and Hydraulic experience essentialMinimum 5 years trouble shooting and fault finding experience essentialValid drivers license requiredResponsibilities: Product support and technical support to Dealer NetworkAssist Dealer with technical enquiries and technical problemsInvestigate Field Information Reports (FIR) to identify notificationsDetermine cause of problem and submit FIR to factory for customer assistance and feedbackReceive and enforce service bulletin instructions to ensure complianceProvide technical support (verbal and physical) to ensure continuous operationsProvide technical support to external customers within SA and conduct continuous monitoring of service and product qualityRegular site visits to advise clients and dealers of possible problemsWarranty claims assist Warranty Coordinator with technical queries to judge warranty claimsPerform 1st judge function on warrantiesConduct trend analysis on all warranty claims to identify possible breakdown trends
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzYwNjkyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1138781&xid=1109_60692
2y
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