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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202429
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202421
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202433
3d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our team based at Century City, Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experie...Job Reference #: 202418
3d
1
Must have South Africa Citizenship or Permanent Residency
Hybrid working Model - 3 days Office / 2 days home
Job Description
An established International Contact Centre online gaming company in Cape Town CBD, is looking for a Portuguese-speaking Customer Service Agent to join their international team.
This exciting opportunity is ideal for the young professional, who wants to gain valuable experience in a multi-disciplinary environment, work with cutting edge technologies, while serving the European market in the online gaming industry.
Key Performance Areas:
Identify the needs of the end userAnswer chats, calls, and respond to emails in the Portuguese languageResearch required information using available resourcesManage and resolve customer complaintsProvide customers with product and service informationEnter and update customer information into systemIdentify and escalate priority issuesFollow up customer calls where necessary
Your duties will include but not limited to:
Promotion driven interventions, inbound (and/or outbound when required)Financial information, gaming advice, and review for additional offers, proactive value addsCustomer relationship building and management by maintaining customer notes and paying attention to customer cuesResponding promptly and interact effectively with casino customers via a different number of channels, namely calls, emails, webchats, social mediaYou will be required to stay abreast with customer centre SLAs as teamwork will be required to maintain and exceed the expectations set.Ensure that more complex customer issues are followed up and resolved in a timely manner (by following defined escalation path when required)
Knowledge and Skills:
Strong customer service skills; ability to create rapport with customers, via telephone, live-chat, and emailFluent in spoken & written English/Portuguese (mother tongue level)Strong communication skills (verbal and written) - especially empathy, active listening skills, with the ability to read between the linesExcellent organization, multi-tasking and time management skillsA proven ability to see problems through to their resolutionAn excellent history of attendance and adherence to work schedulesDemonstrated literacy in MS Office (Outlook, Word and Excel)Prioritize tasks in a busy environmentProven passion for customer service and excellent CRM skillsPro-active, organi...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MDQwNTI4MDgzP3NvdXJjZT1ndW10cmVl&jid=1316483&xid=4040528083
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The CSC role is a Call Centre based role, Excellent English and French needed, coupled with advanced computing capabilities, willingness to work shifts and a keen interest in the medical industry.
The WorkSafe Centre of Excellence provides global medical compliance management of essential health screening and vaccination support services to multinational organisations with expatriate populations (employees and dependents) who are required to travel frequently or are assigned to work in foreign countries and frequently in remote locations.
Main duties:
Provide telephonic support to clients regarding medical issues/queries.Provide the day-to-day operational and administrative work effort required to deliver the WorkSafe services in line with client service agreements, while adhering to the WorkSafe policies and procedures.Manage Health Checks cases for specific client programmes in line with the relevant operations procedure documentation.Issuing of Health Passports and Fitness Certificates.Get to know emergency procedures and the location of the first aid kit and AED.Ask questions to check or clarify any issues relate to OH&S training, tasks or any issue that may affect safety in the workplace.
Must have the following:
HSC or equivalentTertiary Qualification preferable.Demonstrated understanding of working within a professional/general Customer Service focused environment – 1-2 years experience, preferably in a medical/healthcare environmentExperience within International SOS advantageous.Fluent, written and spoken English and French is an explicit requirement of the role.Portuguese or Spanish a requirementShift work in accordance with a pre-published duty roster (24 hours a day, 365 days a year).
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzI2NTcyNDMxP3NvdXJjZT1ndW10cmVl&jid=1413831&xid=1326572431
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POSITION AVAILABLE IN WESTLAKE, CAPE TOWN OR RIVONIA, JOHANNESBURG
KEY OUTPUTS
Creative planning and designing of itinerariesManaging the reservations process for bookings in a manner which ensures guest budget is achievedHandling of bookings from quote to finalising, invoicing and travel documentsConsistent and clear communication with agents, sales teams, preferred supplier partners and colleaguesEmergency duty will be on a rotational basis as per the Retail Emergency BOPWorking hours early and late shift on a weekly rotational basisCalm and professional manner of servicing agents and guestsProactive selling of our products and services ensuring the best possible safari for the guestsAn independent, curious and “can do it” natureUpholding the values of the company ... Care of the people, Care of land and Care of the wildlife
KNOWLEDGE REQUIRED
A passion for delivering service excellenceAn in-depth knowledge of Tourplan advantageousPrevious experience working with the Latin American Market (clients)Spanish/Portuguese advantageousA good knowledge of South Africa, Southern and East Africa advantageousA willingness and aptitude to learn
SKILLS REQUIRED
Good understanding of terms and conditions, product knowledge, third party and the companyProduct destinationsUnderstanding of travel industry channelsExcellent computer skills Understanding of quantitative and qualitative data analysis and being able to make decisions based on these analysesUnderstanding and knowledge of the different markets in which the company operates inRelevant understanding of Business to create and formulate a strategy and make commercial decisionsSales process and methodologiesProblem-solving skillsExperiential Creativity (Crafting Experiences)Guest/Client Delight
PERSONAL CHARACTERISTICS
Good interpersonal skillsSense of urgencyPassionate about guest delightDiligence and self-motivation to meet deadlines and keep on top of your jobWillingness/ability to share information and teach and inspire others
Personal growth
Excellent communication skills (E.g. verbal, written, reporting and body language)Time managementTeamwork and interpersonal skillsConflict management and resolutionAttention to detailAdministration and organization skillsPaperless filingSpeed Reading and Typing
PREVIOUS WORK EXPE...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTE3MDM2MjY0P3NvdXJjZT1ndW10cmVl&jid=1305128&xid=2517036264
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A leading international wholesale (b2b) fibre, cloud and communications company based in Luanda, Angola is currently expanding commercial operations in Nigeria. We are currently seeking an experienced account executive to bring new logos to the company.
About the job
Develops Sales Strategies To Grow Revenue From Existing And New Sales Opportunities.The Role Is Predominantly Focused On Driving Net New Revenue.As The Primary Client Contact, With Strong Expertise In Identifying clients, You Will Work With Clients To Understand And Position the client As Partner To Jointly Solve Problems.Facilitate Ideation And White Boarding Sessions With Clients To Optimize Share Shift Opportunities.Maintains An Agile Market And Competitor Awareness To Identify Opportunities And MaximizePenetration In Markets Held By The Competition And Foster Partnerships With New And Existing CustomersResearch The Clients’ Business, Financials And Market To Identify And Capitalise On Net New Revenue Opportunities.Engages In Dialogue With Clients Sharing Newsworthy Insights And Articulate Customer Value Drivers In Light Of Our Value Proposition.Interacts Across All Levels In The Client Organization.Understands Workflow And Value Chain In Order To Build Successful Internal Relationships To Aid Client Delivery.Maintain Knowledge Of Current Industry Trends And Business Needs To Proactively Work With ClientsUnderstand Competitive Landscape And Offerings To Differentiate The Value Of Solutions.Consistently Shares Newsworthy Insights About The Market, Educating Clients On New Issues And Outcomes.Understands Workflow And Value Chain, Understand Internal Client Delivery Processes In Order To Ensure Client Satisfaction.Work Closely With Product, Analytics, Sales And Other Departments To Influence Product Strategy And Roadmap To Best Support Client Account Initiatives.Maintains All Customer Records In Salesforce CRM Database.Develops And Manages A 30 Day Forecast And 60-90-120 Day Pipeline Within CRM.Provides Weekly And Monthly Forecasts To Management.Performs Other Duties As Assigned With Integrity And Honesty.
Requirements
Degree or Diploma with proven solution selling experience within the telecommunication sector3-5years of progressive experience in a consultative selling context and business development.Fluency in Portuguese preferred and highly advantageousRelevant industry ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTg0MTA3MjU2P3NvdXJjZT1ndW10cmVl&jid=1411152&xid=1984107256
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Some of the job responsibilities include but are not limited to: providing personalized sales, services, technical support and building relationships with clients.
Managing the ongoing support to customers to confirm that they continue to make effective use of products.
Monitoring product performance and associated support needs to be able to identify opportunities to upgrade or modify products so that they meet customers’ needs more effectively.
https://www.ditto.jobs/job/gumtree/3372478964?source=gumtree
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Pasta Specialist : Research and Development ManagerThe Ideal Research and Development Specialist should have previous experience from a Pasta Factory with a demonstrated history of working as the Plant or Factory Manager .Must be Skilled in Sensory Evaluation, Management, Continuous Improvement, Product Development, and Research and Development (R&D).Education:Bachelors degree (B.S.) or equivalent combination of education and experience.B.S. degree in nutrition, food science, or food technology is preferred.Minimum 5-7 years related experience in Research and Development or related field.Ability to read, analyze in English, French/ Portuguese / Spanish would be an advantageTravel is essential , as the candidate must be willing to travel through Africa, Middle East and the world - at least 30-40 % of your time will be spent travelling.Role and Responsibilities:
Understand raw materials, packages, and finished goods and processing, technical function of each material and effectiveness threshold in order to assess regulatory compliance.Perform activities relevant to the product development process, which may include but not limited to conceptualization, formulation and prototype evaluation, optimization and standardization, cost calculation, commercial translation and product launch.Select new materials and negotiate prices for new materials and current materials, updating material list or vendors as needed with the goal of reducing the cost of the current materials.Design and test products to ensure shelf life stability and all aspects of product (flavor, color and texture, nutritional content etc.).Conduct variety of applicable tests and analyses on products to determine inherent properties and present analysis of results to the department for further product development and improvement.Research consumer awareness or trends, relating to product development (including legal issues). Execution of research on consumer taste preference through validation internally and/or externally.Collaborate with process engineers, plant management, marketing specialists and external customers in order insure projects remain on schedule and within budget.Conduct production trials to ensure successful launch of new and revised products.Monitor production to confirm plant capability and conformance to design criteria and train plant operation.Understand and apply knowledge of federal, state, local and international government and industry regulations pertaining to standards on food safety, nutrition, food preparation and processing in the design and development of products to ensure compliance.Report and present oral and written updates including product demonstrations to team and customers.Prepare all necessary document such as, but not limited t...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTAyNzE2Njg0P3NvdXJjZT1ndW10cmVl&jid=1208924&xid=1502716684
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Pasta Specialist : Research and Development Manager
The Ideal Research and Development Specialist should have previous experience from a Pasta Factory with a demonstrated history of working as the Plant or Factory Manager .
Must be Skilled in Sensory Evaluation, Management, Continuous Improvement, Product Development, and Research and Development (R&D). Education: Bachelors degree (B.S.) or equivalent combination of education and experience. B.S. degree in, Food science, or Food technology, Chemical engineering is preferred.
Minimum 5-7 years related experience in Research and Development or related field. Ability to read, analyze in English, French/ Portuguese / Spanish would be an advantage Travel is essential , as the candidate must be willing to travel through Africa, Middle East and the world - at least 30-40 % of your time will be spent travelling.
Role and Responsibilities:
Understand raw materials, packages, and finished goods and processing, technical function of each material and effectiveness threshold in order to assess regulatory compliance.
Perform activities relevant to the product development process, which may include but not limited to conceptualization, formulation and prototype evaluation, optimization and standardization, cost calculation, commercial translation and product launch.
Select new materials and negotiate prices for new materials and current materials, updating material list or vendors as needed with the goal of reducing the cost of the current materials.
Design and test products to ensure shelf life stability and all aspects of product (flavor, color and texture, nutritional content etc.).
Conduct variety of applicable tests and analyses on products to determine inherent properties and present analysis of results to the department for further product development and improvement.
Research consumer awareness or trends, relating to product development (including legal issues). Execution of research on consumer taste preference through validation internally and/or externally.
Collaborate with process engineers, plant management, marketing specialists and external customers in order insure projects remain on schedule and within budget.
Conduct production trials to ensure successful launch of new and revised products.
Monitor production to confirm plant capability and conformance to design criteria and train plant operation. Understand and apply knowledge of federal, state, local and international government and industry regulations pertaining to standards on food safety, nutrition, food preparation and processing in the design and development of products to ensure compliance.
Report and present oral and written updates including product demonstrations to team and customers.
Prepare all necessary document such as, but not limited to, test report, Standard Formulation, Standard Process, any other n...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85NjM3NDk5Nzc/c291cmNlPWd1bXRyZWU=&jid=1210242&xid=963749977
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An international company that is specialist in network products would like to hire a Telemarketing Executive that is skilled in the niche. The role is for their SA operations based in the Pretoria.
Qualifications and Experience:
1 -2 years’ experience Lead generation – use of social media for lead generation will be an advantageExperience in Networks or SecurityFluency in foreign languages is an advantage, in particular French, Arabic, Portuguese, SpanishMS Office Excel, Word & OutlookFamiliar with SQL or MS Access to run basic queries
Key Responsibilities:
Well-developed telesales skills. Candidate should show evidence of previous success in a telesales environment with strong sales skills and the ability to present a convincing argument for our products and to ensure prospective clients are interested in learning more. Highly personable and able to relate to people on the phone. They should be an excellent speaker and be able to read the tone of each prospect’s voice to follow the best approach for each prospect.Drive, energy, tenacity, and commitment to excellence – our sales challenge can be tough, so they’ll need to be highly organised, self-managing and disciplined to maintain activity levels and achieve targets in the face of rejection.Team leader experience – ideal candidate will have experience managing, mentoring, and motivating a team. *Excellent communication skills – both written and verbal. Ability to communicate to prospective clients based on where they are in the pre-sales cycle. The ideal candidate should also be able to relay key information to the sales team when handing over well-developed leads.Excellent teamwork – a good team player, will contribute to creating this new team that supports one another and drive each other to excel. They’ll need to be able to work closely with other teams to gather and share info.Significant B2B experience, particularly in IT and even more particularly in Networks or Security. They’ll understand how B2B sales cycles differ from B2C and the impact that has on the type of sales interventions required.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjM2NjgwNjM1P3NvdXJjZT1ndW10cmVl&jid=1486905&xid=2236680635
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Were looking for a candidate to fill this position in an exciting company.Process Improvement Specialist Requirements Relevant tertiary qualification in Finance / Project Management - Bachelors in Commerce / Finance or equivalentProven track record of process improvement / driving standardizationSolid Finance experience, including previous experience as a Financial Manager / Controller will be an advantage5-8 years experience in managing a team in a multinational Shared Service organization will be an advantageFluency in English is a key requirement. Mastery of one or more key Regional language such as French or Portuguese will be an advantageExperience in working with BPCS, Infor M3, Lotus Notes, SharePoint and Microsoft Office will be an advantage
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18zMTdfMjAyNTU4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1225756&xid=317_202558
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*Reference: WB003092-DK-1*
Our client is currently seeking a* Process Improvement Specialist *to be based in Johannesburg
*Requirements
*
* Relevant tertiary qualification in Finance / Project Management – Bachelors in Commerce / Finance or equivalent
* Proven track record of process improvement / driving standardization
* Solid Finance experience, including previous experience as a Financial Manager / Controller will be an advantage
* 5-8 years’ experience in managing a team in a multinational Shared Service organization will be an advantage
* Fluency in English is a key requirement. Mastery of one or more key Regional language such as French or Portuguese will be an advantage
* Experience in working with BPCS, Infor M3, Lotus Notes, SharePoint and Microsoft Office will be an advantage
*By submitting any Personal Information to MPRTC in any form you acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the processing and storing of such Personal Information by MPRTC and/or MPRTC’s clients and/or verification information suppliers. You voluntarily consent that for the purposes of potentially gaining future employment opportunities, thorough background screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful. You have the right to “Opt-Out” of electronic communications from us at any time and you also have the right to request us to delete your personal information by contacting us.*
R
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzMxMjIzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1206236&xid=1555_31223
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STRATEGY CONSULTING MANAGER (Climate, Natural Resources, Infrastructure) – Cape Town | PretoriaR65 000 – R78 000 Per Month plus Performance Based Bonus (Negotiable on Qualification and Years of relevant experience)Our client, a Global Strategy and Management Consulting firm is currently expanding their dynamic team of professionals.This individual will work across the Company’s Practice to support short-term consulting and longer-term project implementation assignments.One would describe you as being an energetic problem-solver, who is open-minded with multi-perspective views on international development, natural resource management, infrastructure delivery, governance systems and policies. Self-motivated with the ability to work independently and deliver analytical tasks at a high quality.You possess strong commercial acumen and project management capabilities. Furthermore you are a team player who is productive working in a collaborative, interdisciplinary environment. You have a desire to contribute towards making the world a better place, and belief that a small group of committed and hard-working individuals can have a significant impact. Key Duties and Responsibilities:Defining client problems concisely and developing hypotheses to identify solutionsInitiating and/or facilitating discussions with clients to elaborate on the areas of proposed improvementsPerforming quantitative and qualitative analysis to drive the proposed solution. This includes:Quantitative research methodologies include data mining, creating financial models, and analysisQualitative research methodologies, including market research and collecting business intelligenceOwning the consolidation and production of high-quality policy, economic, financial, business model and institutional analysis to support the delivery of client projectsPresenting findings to clients, partners and senior decision-makers in government, development finance and the private sector with a high level of confidenceManaging cross-functional and geographically dispersed teams to tackle complex business, economic, social and environmental challenges, focusing on AfricaMaking an active contribution to developing new business opportunities and proposal development, which may also include the development of thought papers QUALIFICATIONS AND EXPERIENCE An undergraduate degree and preferably a Master’s degree in a relevant field including (but not limited to) Economics, Management, Engineering, Finance, International Relations, Law, Development Studies, Public Policy or Politics6+ years of working in consultancy, development finance or a relevant corporate settingExperienced in managing and delivering consulting assignments and comfortable with client and contract managementComfortable with undertaking and guiding junior colleagues in the delivery of quantitative analysis in ExcelExperience of working in Africa and other frontier markets (Advantageous)Foreign language proficiency in French or Portuguese (A
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUyMjg0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1196673&xid=1266_52284
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Graduate Investment Banker (First Year) (POS206) Hyde Park, Sandton R 22 000.00 to R 27 000.00 per month plus bonus Permanent Position Requirements: We are looking for graduates (1 or 2 years experience) with PR in SA or SA Nationality Relevant industry related qualifications e.g. Finance (business economics, accounting, actuarial science etc.Must be available ASAP (Preferably) Other Criteria: Language Skills: FRENCH or MANDARIN or PORTUGUESE (Non-Negotiable)80% or higher in matric mathematics (Non-Negotiable)Please send or attach a copy of your matric results when you apply for this position.Closing Date: 31 January 2022To apply for this Position please forward your CV to
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzU0MTIzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1130521&xid=1109_54123
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Pasta Specialist : Research and Development ManagerThe Ideal Research and Development Specialist should have previous experience from a Pasta Factory with a demonstrated history of working as the Plant or Factory Manager .Must be Skilled in Sensory Evaluation, Management, Continuous Improvement, Product Development, and Research and Development (R&D). Education: Bachelors degree (B.S.) or equivalent combination of education and experience. B.S. degree in, Food science, or Food technology, Chemical engineering is preferred.Minimum 5-7 years related experience in Research and Development or related field. Ability to read, analyze in English, French/ Portuguese / Spanish would be an advantage Travel is essential , as the candidate must be willing to travel through Africa, Middle East and the world - at least 30-40 % of your time will be spent travelling. Role and Responsibilities:Understand raw materials, packages, and finished goods and processing, technical function of each material and effectiveness threshold in order to assess regulatory compliance.Perform activities relevant to the product development process, which may include but not limited to conceptualization, formulation and prototype evaluation, optimization and standardization, cost calculation, commercial translation and product launch.Select new materials and negotiate prices for new materials and current materials, updating material list or vendors as needed with the goal of reducing the cost of the current materials.Design and test products to ensure shelf life stability and all aspects of product (flavor, color and texture, nutritional content etc.).Conduct variety of applicable tests and analyses on products to determine inherent properties and present analysis of results to the department for further product development and improvement.Research consumer awareness or trends, relating to product development (including legal issues). Execution of research on consumer taste preference through validation internally and/or externally.Collaborate with process engineers, plant management, marketing specialists and external customers in order insure projects remain on schedule and within budget.Conduct production trials to ensure successful launch of new and revised products.Monitor production to confirm plant capability and conformance to design criteria and train plant operation. Understand and apply knowledge of federal, state, local and international government and industry regulations pertaining to standards on food safety, nutrition, food preparation and processing in the design and development of products to ensure compliance.Report and present oral and written updates including product demonstrations to team and customers.Prepare all necessary document such as, but not limited to, test report, Standard Formulation, Standard Process, any other necess
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Needing qualified Chef specialise in Portuguese food! send CV with image shot to restaurantjobs406@gmail.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzU0NjkyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1203340&xid=1266_54692
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Portuguese speaking sales Assistants Wanted For Fashion Store At OR Tambo International
Airport (Must have valid South African ID)
Qualifications and Skills
-Greeting customers and offering assistance
-Recommending products or merchandise to help customers
-Answering questions and addressing concerns
-Informing customers about sales, promotions and policies
-Demonstrating how products work
-Taking payments for purchases and packaging purchases
-Stocking merchandise and creating displays.
-Taking inventory and monitoring the sales floor.
Qualification
The ability to communicate effectively
The ability to read, write, and perform basic math
A professional appearance
A friendly and outgoing demeanor
A concern for others and a desire to help
Knowledge of point of sale systems
Strong customer service skills
Minimum of 2 years retail Experience
Matric Certificate.
Valid South African ID
Basic salary is R5 500 and there is also a commission incentive when
one reaches sales target for the month
If you feel you fit the above requirements please email CV to modisebmm@gmail.com and put Portuguese speaking sales assistant in subject line
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Deputy Recruitment Manager - SandtonAssistant (2IC) Recruitment / Talent Acquisition Manager (AA/EE)Our client is looking to bolster their sourcing team and are seeking a young and vibrant Recruitment / Talent Acquisition specialist who is highly driven and with a proven track record of solid commercial sourcing experience.Previous external/agency experience is important, and the incumbent must be able to deliver results in a fast-paced and time-pressured environment.Additionally, you will be responsible for:• Sourcing the best candidates for clients in various parts of the world• Building a pipeline of candidates• Screening & Interviewing candidates for specific roles• Assisting with response management; arranging interviews & gathering interview feedback• High-level understanding and a track record, of recruiting via exhaustive research & tech-based resourcing tools• Ability to work hours as requested and required (client timezone dependent)• Establish and maintain relationships with clients to stay abreast of current and future hiring needs• Dealing with telephone enquiries• Ad hoc projects and requests, as requiredKey requirements include:• Degree / Diploma in HR or Recruitment Management• Minimum 5 years working in an agency recruitment environment of which 2 years must be in a management/supervisory capacity• Recruitment experience outside of South Africa would be highly desirable• Impeccable English language skills and proficiency in French, Spanish or Portuguese will be highly advantageous• Must be able to self-manage and execute on deliverables without supervision• Solid knowledge of recruiting for financial services and tech / ICT markets is highly desirable• Must be willing to travel locally and within Africa when required• APSO membership preferable.If you are looking for a great flexible opportunity in a fun environment (work hard, play hard), this job could be perfect for you.Location: Anywhere in South Africa
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQzOTE5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1159675&xid=1266_43919
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