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Results for call centre jobs in "call centre jobs" in Jobs in Port Elizabeth in Port Elizabeth
1
Debt Collection Call Centre Team LeaderAt Amica Debt Recovery Services, we believe in second chances, strategic precision, and the power of teamwork. We’re a dynamic, legally grounded organisation committed to ethical debt recovery and exceptional client service. Our call centre is the heartbeat of our operations — and we’re looking for a Team Leader who can inspire, guide, and elevate our frontline team.ole OverviewAs the Call Centre Team Leader, you’ll be responsible for leading a team of debt recovery agents to meet performance targets, uphold legal compliance, and deliver outstanding customer service. You’ll be the bridge between management and the team, ensuring smooth operations, coaching excellence, and fostering a culture of accountability and growth.Key ResponsibilitiesLeadership & CoachingMotivate and manage a team of 10–15 debt recovery agentsConduct regular performance reviews and one-on-one coaching sessionsFoster a positive, resilient, and goal-driven team cultureOperational OversightMonitor daily call centre activity and ensure adherence to KPIsImplement and refine call scripts, workflows, and escalation proceduresManage shift schedules, attendance, and real-time staffing needsCompliance & Quality AssuranceEnsure all agents comply with debt collection regulations and company policiesConduct call audits and provide feedback for improvementLiaise with legal and compliance teams to stay updated on regulatory changesReporting & StrategyAnalyse team performance metrics and report to senior managementIdentify trends, challenges, and opportunities for process improvementCollaborate on strategic initiatives to enhance recovery rates and customer satisfactionWho You AreProven experience in a debt collection or financial services call centreMinimum 2 years in a team leadership or supervisory roleStrong understanding of collections legislation and ethical recovery practicesExcellent communication, conflict resolution, and coaching skillsTech-savvy with experience in CRM and call centre softwareResilient, empathetic, and results-orientedJob Types: Full-time, ContractExperience:Debt Collection or Creditors Clerk: 2 years (Required)Location:Port Elizabeth, Eastern Cape (Required)Work Location: In personEmail 3 page cv to litsa@amicadebt.co.za
16d
Port ElizabethAds in other locations
1
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Key Responsibilities:Contact clients to follow up on outstanding paymentsUpdate and maintain accurate records on internal systemsHandle queries professionally and provide feedback timeouslyPrepare daily/weekly reports on collections progressLiaise with clients and internal teams to resolve account issuesEnsure all documentation is organised and filed correctlyRequirements:Strong administration skills.Fully computer literate.35 years workplace experience.Excellent written and verbal communication in English/ Afrikaans.Valid drivers licence (advantageous, not compulsory).
https://www.jobplacements.com/Jobs/C/Collections-Administrator-1242306-Job-Search-11-25-2025-10-33-09-AM.asp?sid=gumtree
13d
Job Placements
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Key Responsibilities:Recruit and register students across all programmes (B2B, B2C, and Seta-related).Conduct school and corporate marketing, presentations, and fieldwork.Advise prospective students and guide them through the registration process.Manage walk-ins, calls, and email queries effectively.Participate in career expos and student events.Maintain accurate student records and update databases.Represent the REGENT brand as a positive and professional ambassador.Minimum Requirements:Matric (Grade 12)Diploma in Sales/Marketing/Student services or related field (advantageous)23 years experience in sales, marketing, or student recruitmentExperience in an educational institution (advantageous)Valid drivers licenseSkills & Competencies:Excellent verbal and written communicationConfident presenter with great interpersonal skillsTech-savvy with MS Office, Zoom/Teams familiarityStrong sales drive, organisational and time-management skillsAdaptable, resilient, results-focused
https://www.jobplacements.com/Jobs/S/Student-Advisor-1205827-Job-Search-07-23-2025-10-36-56-AM.asp?sid=gumtree
5mo
Job Placements
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MARKETING CO-ORDINATOR / EAST LONDON REQUIREMENTSMarketing Degree / DiplomaMinimum 3 years’ experience in a marketing fieldIn depth knowledge of digital marketing including websites, Facebook, Instagram, Tik Tok etcExperience in execution of marketing campaigns including displays and eventsExposure to the motor industry would be advantageousKnowledge of graphic design would be advantageous KEY RESPONSIBILTIESLead Generation & ManagementManaging leads via 3rd Party Platforms and Meyers Website into CMS.Ensuring all used stock is photographed and correctly feeding into these platformsReconciling monthly sales in Pinnacle to CMS including intro sources which will assist withspend allocationsUtilise Pinnacle to extract database info in order to provide leads to the sales teamsWebsiteManage the Meyers Motors website by ensuring Backend updates for new car pricing/ OEMOffers / Aftersales Offers / New Model Releases / Used Car Stock etcSocial Media / Digital MarketingManaging Facebook per OEM RequirementsRun campaigns including boosting spendEnsure correct CI is used when running OEM campaignsClaims / BudgetingLiaise with Sales Managers and OEM to agree quarterly activities and budget. Submit claimsas agreed to OEM’s for paymentCall CentreManage the productivity of the Call Centre ensuring that monthly targets are met foroutbound workshop bookingsOverallProvide support to the Department Managers by executing on the jointly agreed plans on amonthly basisThe above plans could include pamphlets, displays and events amongst othersSalary: Market related including Company VehicleApplication Process:
https://www.jobplacements.com/Jobs/M/MARKETING-COORDINATOR-1205433-Job-Search-07-23-2025-02-00-15-AM.asp?sid=gumtree
5mo
Job Placements
1
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Our client is seeking a Business Sales Consultant to join their team. This position will suit a self-starter with an outgoing personality and mature attitude who can communicate confidently at all levels. The ideal candidate must currently be active in the corporate industry.Location: Cape TownJob type: Permanent On-siteDuties and ResponsibilitiesIdentify opportunity and generate sales in the corporate sectorAchieve a monthly installation target on Core products and Value Added ServicesMaintain and develop an existing corporate databaseMaintain the required level of product knowledge determined by management and measured quarterly by product assessmentsPresent at Boardroom and Executive levelAccomplish expected call rates determined by managementProvide service to both existing and prospective clientsCompile & submit reports at management’s requestManage and action leads supplied from our outbound call centre within timelines determined by managementMinimum RequirementsA minimum of a Matric / Senior CertificateA related Tertiary qualification will be advantageousAt least 5 years’ sales experience in the Corporate/Business market with distinct knowledge of B2B solutions salesCompletion of a recognised formal sales training courses or relevant experienceComputer literate: MS-OfficeValid Driver’s LicenseOwn reliable transportProven track record of sales target achievementSkillsExcellent presentation skillsNegotiating and Sales SkillsExcellent communication and organizational skillsSelf-motivated and passionate about driving Salesteam playerCustomer Orientated and Solutions drivenShould you meet the above criteria, we invite you to apply directly to the advertisement. Should you not hear back from us within 2 weeks of application, kindly consider your application as unsuccessful
https://www.executiveplacements.com/Jobs/B/Business-Sales-Consultant-B2B-1204580-Job-Search-07-19-2025-02-00-14-AM.asp?sid=gumtree
5mo
Executive Placements
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