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Answer and direct phone calls in a polite and friendly mannerWelcome visitors in a warm and friendly manner, and answer any questions visitors haveMaintain reception area and all common areas in a clean and tidy manner at all timesOperate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computerKeep detailed and accurate records of visitor requests and of calls receivedReceive deliveries; sort and distribute incoming mailTake inventory of supplies and restock as neededMaintain the general office filing systemRequirements:MatricExcel/Computer literate
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzk0NDAwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1242608&xid=1109_94400
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The City of Cape Town promotes and applies the principles of employment equity. People with disabilities are encouraged to apply. Safety and security - vipSenior vip protection officerBasic salary: R382,276 per annum - Ref no: SS 16/22The successful candidate will provide support to the Head: VIP Security by rendering an effective, efficient and professional protection service to the Executive Mayor, elected Councillors of the City of Cape Town and visiting dignitaries.Requirements: Grade 12 (Matric)7 years appropriate operational experience in the field of protection/VIP securityExperience in both static and in-transit close protection, as well as supervisory experience in the fieldBasic VIP Protection (SAPS accredited) and in-dated First Aid CourseFirearm proficiency courseA valid Code B drivers licenceComputer literateAble-bodied and physically fitReport-writing skillsGood communication skills. Key performance areas: Ensure that Protection Officers and Chauffeurs provide a safe transport and protection service to the ExecutiveEnable execution of duties without fear of retribution by political or other opponentsEnsure availability of a safe and reliable transport serviceEnsure comfort and safety of VIPs when transportingEnsure assistance of other law enforcement agencies are available when requiredCoordinate operational plans and maintain effective and efficient relations with external agencies. Please apply online at www.capetown.gov.za/careers (external applicants) or via the SAP Portal (internal applicants) unless otherwise stated. By submitting your application for a position at the City of Cape Town, you are consenting that the personal information submitted as part of your application may be used for the purposes of the Recruitment and Selection process.Closing date: 25 March 2022 Please quote the reference number of the vacancy in all communications.Certified copies of qualifications must be available on request.Copies of supporting documents will not be returned.Kindly note that applications will not be acknowledged in writing.Visit our website at www.capetown.gov.za/careers No late applications will be considered.If no notification of appointment is received within three (3) months of the closing date, please accept that your application was unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzExMTk4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188701&xid=1320_11198
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Our client, a call centre located in Randburg, Johannesburg, are looking to employ customer service agents who are Norwegian, Danish, Swedish and Dutch speakers. Shift work is required, depending on the territory and their call centre is open 7 days a week, averaging time between 7am and 11pm).
Minimum Requirements
Grade 12Must be bilingual (verbal and written) in English and one of the following languages:
Danish / Swedish / NorwegianPrevious customer service experience advantageousStrong PC literacyStrong customer orientationAvailability to work shifts (International Call Centre)
Job Description
Identify the needs of the end userAnswer chats, calls and respond to social media queries & emailsResearch required information using available resourcesManage and resolve customer complaintsProvide customers with product and service informationEnter and update customer information into systemIdentify and escalate priority issuesFollow up customer calls where necessaryMeets or exceeds quality and productivity goals assigned by managementDemonstrates clear and polite written and oral communicationMaintain a positive and professional demeanour and portray the company in a positive lightDemonstrates appropriate sense of urgency across channel responses and service levelsFollow company policies and processes in order to process customer requests appropriatelyDemonstrates knowledge and use of departmental resources, policies, and proceduresUses customer service tools in order to provide an accurate response and an exceptional customer experienceEscalates customer issues appropriately and correctly. Demonstrates timely, accurate and professional customer serviceProactively communicates system and process issues, and customer feedback trends to managementExceeds customer expectations by going above and beyond
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDA4NjkwNjM1P3NvdXJjZT1ndW10cmVl&jid=579947&xid=3008690635
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Key Responsibilities & Accountabilities
Managing the day to day running of business-to-business accounts.Speaking to existing clients daily and ensuring they are receiving the best service.Ensuring businesses are utilising the site effectively and that they achieve the best results.Resolving any queries business clients may have using our product either over the phone, email or Live Chat.Advising clients on how to improve their experience and results.Confidently and effectively dealing with initial complaints.Assisting the Sales Team with business client retention and renewals.Conducting Webinar training sessions.Attending client visits and conducting onsite training sessions.Recognising upsell opportunities & forwarding sales leads to the relevant teams.Proactively contacting clients in accordance with the companies SLAs/Client Response PromiseOrganisation of workload to ensure task lists and targets are achieved.Regularly updating traffic light alerts according to account performance.
Personal Requirements
Experience working in a non-scripted environment.You need the ability to think on your feet and be an exceptional communicator.Extremely organised with a high level of attention to detailAbility to multi-task and work as part of a teamBe a team player with confidence, energy, and enthusiasm.Highly motivated with a passion for delivering exceptional business client services.Previous business client service experience in an office environmentPolite Telephone MannerExcellent Literacy and numeracy skillsGood PC skills with the ability to learn new systems quickly.Proven experience of client service excellence
Experience and Qualification
Business to business client services experienceWorking experience in a non-scripted office environmentMust have Matric/Grade 12Clear criminal recordExceptional communication skillsComputer literate - familiar with Microsoft Office
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODI1OTMwMzI2P3NvdXJjZT1ndW10cmVl&jid=1538838&xid=2825930326
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Main Purpose of Position:The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders.Main Responsibilities (including but not limited to):Answering inbound calls timeously.Be professional and polite at all times.Listening attentively to customer queries.Responding to customer queries accurately.Ensure that quality standards are met.Familiarize oneself with products and procedures.Providing relevant information to ensure First Call Resolution.Effectively resolve queries.Escalating faults that cannot be concluded on first contact.Ensuring that customer details are captured accurately.Perform any ad hoc tasks as and when requiredJob Specific Requirements / Knowledge RequirementsCommunication skillsInterpersonal skillsAnalytical skills  Team playerNegotiating skills  Presentation skillsIntegrity Writing skillsCustomer orientationProactive and professionalSystem SpecificationMS Office and ExcelNumerical abilityCOMPETENCIES:Customer focusAbility to build customer loyaltyConflict managementExcellent communication skillsHigh level of professionalism and an understanding ethical conduct.Quality orientationKNOWLEDGE, SKILLS AND EDUCATION:Grade 12Excellent Communication written skills in EnglishA 2nd language is a requirement: Sotho, Zulu or XhosaSerious and passionate about customer service and working in a customer service industry COMPETENCIES:Customer focusAbility to build customer loyaltyConflict managementExcellent communication skillsHigh level of professionalism and an understanding ethical conduct.Quality orientationKNOWLEDGE, SKILLS AND EDUCATION:Grade 12Excellent Communication written skills in EnglishA 2nd language is a requirement: Sotho, Zulu or XhosaSerious and passionate about customer service and working in a customer service industryAnswering inbound calls timeously.Be professional and polite at all times.Listening attentively to customer queries.Responding to customer queries accurately.Ensure that quality standards are met.Familiarize oneself with products and procedures.Providing relevant information to ensure First Call Resolution.Effectively resolve queries.Escalating faults that cannot be concluded on first contact.Ensuring that customer details are captured accurately.Perform any ad hoc tasks as and when required
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3ODI1MF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1778424&xid=1108_178250
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Purpose:
The client is looking for an experienced Politics Reporter. As a seasoned reporter, the politics reporter may perform many of the same tasks as members of the reporting team. But the applicant must have strong research skills that will help produce watchdog journalism and uncover stories that contribute to the Eastern Cape’s greater good. The politics reporter must use their judgment and experience to set the news agenda. They will be called upon to focus on local, national and international political coverage. Only those that have the skills and resources to deliver hard-hitting news stories should apply. The successful candidate will provide content for both print and online, and must be an active participant on social media, or at least demonstrate a working knowledge of digital platforms.
Main Responsibilities/Outcomes
Produce well-written, relevant, and accurate and balanced news stories;Produce exclusive accountability stories and investigative projects;Establish and maintain communication with contacts with a view to sourcing stories;Work to established style and deadlines;Ensure delivery of high-quality stories, andPerform any other duty as is reasonably assigned by the news desk.
Skills, Attributes and Attitudes
Be self-motivated with an ability to work within a team;A valid driver’s license; andA good knowledge of the Eastern Cape political landscape.
A good understanding of the local and regional political environment.
Qualifications and Experience
Relevant Diploma/Degree in Journalism.At least 5 years’ experience in Journalism;Excellent news gathering, research and writing skills;Ability to work accurately under pressure and adhere to strict deadlines;Excellent communication skills;Unimpeachable integrity;A solid contact base in the political sphere; andAbility to travel and work irregular hours
Please forward CV and ALL supporting documentation to, caree-lee@profilepersonnel.co.za. Should you not hear from Profile Personnel within 14 days please consider your application unsuccessful for the vacancy. Please note all applications will automatically be added to our database for future vacancies
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjY2NDAyNDE4P3NvdXJjZT1ndW10cmVl&jid=1427993&xid=2666402418
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Client based in Airport Industrial, Cape Town
Please forward your updated CV to kindo.m@abcworldwide.com
Job description
Business to Business Consultants – UK Business Unit (CRC)
My client is looking for a well-versed individual with outstanding business to business client services, to join our exciting international business unit. Are you looking for stability, growth, and a fantastic work environment?
Key Responsibilities & Accountabilities
Managing the day to day running of business-to-business accounts.Speaking to existing clients daily and ensuring they are receiving the best service.Ensuring businesses are utilizing the site effectively and that they achieve the best results.Resolving any queries business clients may have using our product either over the phone, email or Live Chat.Advising clients on how to improve their experience and results.Confidently and effectively dealing with initial complaints.Assisting the Sales Team with business client retention and renewals.Conducting Webinar training sessions.Attending client visits and conducting onsite training sessions.Recognizing up sell opportunities & forwarding sales leads to the relevant teams.Proactively contacting clients in accordance with the companies SLAs/Client Response PromiseOrganization of workload to ensure task lists and targets are achieved.Regularly updating traffic light alerts according to account performance.
Personal Requirements
Experience working in a non-scripted environment.You need the ability to think on your feet and be an exceptional communicator.Extremely organized with a high level of attention to detailAbility to multi-task and work as part of a teamBe a team player with confidence, energy, and enthusiasm.Highly motivated with a passion for delivering exceptional business client services.Previous business client service experience in an office environmentPolite Telephone MannerExcellent Literacy and numeracy skillsGood PC skills with the ability to learn new systems quickly.Proven experience of client service excellence
Experience and Qualification
Business to business client services experienceWorking experience in a non-scripted office environmentMust have Matric/Grade 12Clear criminal recordExceptional communication skillsComputer literate - familiar with Microsoft Office
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjU1NzQwOTI3P3NvdXJjZT1ndW10cmVl&jid=1529336&xid=2255740927
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Job Title: Theatre Nurse
We are currently seeking a highly motivated and experienced Theatre Nurse to join our team. As a Theatre Nurse, you will be responsible for ensuring the smooth running of the theatre while adhering to all medico-legal aspects relative to the healthcare industry. The ideal candidate will have excellent communication skills, be customer service-focused, and able to maintain high standards of service delivery.
Responsibilities:
Ensure accurate stock counts are performed when requiredAccount for and maintain equipment and suppliesEnsure accurate patient billingPerform all theatre duties and take responsibility for theatre instruments used and repacked via CSSDConstantly monitor the smooth running of the theatreLiaise with doctors and maintain inter-departmental relationshipsApply policies for the operation within the healthcare industryEnsure all required documentation is correctly completed, filed, and distributed
Requirements:
Grade 12 CertificateTheatre experience requiredPost Basic Diploma in Operating Theatre Technique (added advantage)Private hospital experience (added advantage)Proof of registration with S.A.N.C. and personal indemnityAbility to maintain excellent standards and service levelsCustomer service focusAbility to work flexible hours, including after-hours call workStrong interpersonal and communication skills (English proficiency)Mature personality with the ability to assist patients in a courteous and polite mannerPunctuality and reliabilityAbility to work as part of a multidisciplinary team
If you are passionate about providing high-quality patient care, possess the necessary skills and experience, and are looking for a challenging and rewarding opportunity, please submit your application today. Apply: clauda@towergroup.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjkxODI3NDQ5P3NvdXJjZT1ndW10cmVl&jid=1545470&xid=2291827449
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Education experience and competencies required
Registered NurseMidwifery will be an added advantagePost Basic Diploma in Critical Care Nursing Science would be an added advantageIf ICU Experienced must be able to nurse a ventilated patientPrivate hospital experience would be added advantageProof of registration with the S.A.N.C and proof of personal indemnity is requiredAbility to maintain excellent standards and service levelsCustomer service focusIntegrity and willingness to work flexible hoursStrong interpersonal and communication skills (Ability to speak and write English) in other languages would be an added advantageMature personality with abilities to assist with patients in a courteous and polite mannerTo be punctual and reliableTo be all times neat and tidy in dress codeTo be able to work as part of a team and to assist where necessaryPrevious work experience in a surgical ward would be an added advantage
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTI4NzE4MDQzP3NvdXJjZT1ndW10cmVl&jid=948482&xid=1928718043
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Registered Nurse - Intensive Care Unit
We are currently seeking a Registered Nurse with a Post Basic Diploma in Critical Care Nursing Science to join our team. The successful candidate will be responsible for ensuring that our Intensive Care Unit conforms to all medico-legal aspects of the healthcare industry, providing the highest quality services to all participating doctors, patients, and staff, and ensuring the smooth running of the nurses station.
Key responsibilities:
Ensuring accurate stock counts are performed when requiredAccounting for stock and maintaining equipmentEnsuring all patient billing is performed accuratelyPerforming all ward dutiesContinually monitoring the smooth running of the wardLiaising with doctors and maintaining inter-departmental relationshipsEnsuring all documentation is correctly completed, appropriately filed, and distributed
Education, experience, and competencies required:
Registered NursePost Basic Diploma in Critical Care Nursing SciencePrivate hospital experience (an added advantage)Proof of registration with the S.A.N.C and proof of personal indemnityStrong interpersonal and communication skills (ability to speak and write English), other languages an added advantageAbility to maintain excellent standards and service levelsCustomer service focusIntegrity and willingness to work flexible hoursMature personality with the ability to assist patients in a courteous and polite mannerPunctual and reliableNeat and tidy in dress codeAbility to work as part of a team and assist where necessaryPrevious work experience in a surgical ward (an added advantage)
If you meet the above requirements and are looking to join a dynamic team committed to providing the highest quality healthcare services, we encourage you to apply for this exciting opportunity.
Apply: clauda@towergroup.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTkzMDE5MjQ1P3NvdXJjZT1ndW10cmVl&jid=1545471&xid=1993019245
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Our client based in Epping is looking for a Receptionist/Invoice Clerk, someone with a background in Manufacturing/Warehouse. Must be presentable and have finance experience.
Qualifications/Experience
Minimum 3 years’ experience in a similar environmentMs wordOutlookExcelInternet/intranetAccpac (Sage 300) - advantageous
Reception Duties
Welcome and direct all visitors / deliveries.Provide excellent customer service.
Telephone system Duties
Answer and address incoming phone calls in a timely, professional and polite mannerClearly determine the purpose of the call and action as requiredDeal with queries and provide correct informationForward calls to appropriate person/sTake and deliver messages accurately and completely
Administrative duties
Filing and sequence checking invoices, delivery notes waybillsData capturingAssisting colleagues with administrative tasks.Performing ad-hoc administrative duties.
Building Municipal Matters
Coordinating refuse, flooding, street cleaning matters.
Snail Mail administration
Sort and distribute incoming mailPrepare outgoing mail for pick-up or courierOrganize courier deliveries
Stationery administration
Stock level monitoringOrdering and control of incoming and outgoing stationery
PERSON SPEC:
Personal presentation
Maintain a neat and well-groomed appearanceMaintain an attentive postureRespond professionally to visitors and callers
Company representation
Maintain confidentiality and show discretionAdhere to company policies and proceduresRepresent organization in an ethical and professional mannerMaintain a complete knowledge of organizational structure, personnel names and titlesRemain calm under pressure
Communication skills
Write well using correct grammar and spellingCommunicate verbally with confidence and clarityAsk effective questionsListen actively and respond with empathyFollow instructions properlyUnderstand and respond to non-verbal signals
Customer service orientation
Clarify customer needsProvide solutions and support to the customer using in-depth knowledge of company products and servicesDeal effectively with difficult customershttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzA2NTk0NTAyP3NvdXJjZT1ndW10cmVl&jid=1613721&xid=3706594502
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Network Provider Manager - Johannesburg
LetsLink Medical Recruitment Agency is assisting one of the leading health insurance product providers in South Africa to recruit a Network Provider Manager.
Requirements:
MatricFAIS CompliantValid Driving LicenseBachelor’s degreeCustomer Service Certificate (Advantageous)
Skills and experience:
A minimum of 6 years’ experience in the South African healthcare market.A minimum of 3 years’ experience in a similar/related position – Healthcare Provider Network Management.Solid negotiating skills.Developing, maintaining, and managing stakeholder relationships in the private and public sector.Works independently and with minimal supervision.Highly confident and professional.Ability to make judgment calls and utilizing proper discretion.Excellent oral and written communication skills.Excellent customer service and sound computer skills.Ability to handle pressure - always remain calm, friendly, courteous, polite, professional, and willing to assistLead and motivate Provider Networks teamWorking on multiple projectsMaintaining and enhancing healthcare provider networks while meeting and exceeding accessibility, quality, financial goals, and cost initiatives
Salary: R 35 000 to R 50 000
Location: Gauteng
Closing date: 28 October 2022
Candidates who meet the relevant requirements must please apply by contacting Gary on 011 0261907 or email a detailed CV to vacancy@letslink.co.zaPlease view our website: www.letslink.co.za
Our consultants will contact short listed candidates within 7 days of receipt of your application, should you not be contacted within 14 days of applying for the vacancy, please consider your application unsuccessful.
https://www.ditto.jobs/job/gumtree/335744244?source=gumtree
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Purpose:
The Research Analyst is responsible for advancing the Jobs Fund Knowledge Agenda through targeted research and in-depth big data analysis to inform fund design and evidence-based policy making.
This will entail: 1)
Developing a comprehensive understanding of the organization, its strategy, its projects and where it is located within South Africa’s development landscape;
2) Conducting in-depth analyses of Jobs Fund performance data and extracting useful insights for the Fund;
3) Using knowledge of South Africa’s economy and political climate in the interpretation of job creation and social impact results;
4) Producing well thought-out feedback reports and articles that are tailored to different audiences;
5) Working largely independently and ensuring analytics targets are reached; 6) Extracting key learnings on supported financial models and assessing the impact of these models on the success or failure of the project or elements thereof; and
7) Providing strategic advice, and support to the office of the Deputy Director General Employment Facilitation and the Jobs Fund Business Units.
Qualifications Required:
• Post graduate qualification in Economics, Labour Market/Development Economics or in a related/relevant field.• Training or certification in statistics and quantitative measurements
Experience Required:• At least 6 years’ experience working as an Economist/Analyst.• At least 6 years’ experience in conducting empirical research.• At least 6 years’ experience in a programme management environment.• Experience in performing high-level analyses of the labour market, economic sectors and financial impact investing• Experience in project evaluation.• Experience in research and evaluation of donor funded projects.• Experience policy analysis and policy writing.• Experience of Donor Communities and Development of Enterprise Standards.• Experience in the preparation of strategic reports for different audiences, i.e., technical, management, government, donors, media and other stakeholders.• Experience in application of leading qualitative and quantitative data collection, analysis and reporting tools.• Experience in managing projects with multiple stakeholders.• Experience in publishing research papers.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTYyNzEyMjkxP3NvdXJjZT1ndW10cmVl&jid=1268608&xid=2562712291
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Overview:
This role is within a family business, and would form part of the Office Finance Team. The role is focused on Creditors, but may grow to include other finance-related duties at a later stage. However, the focus will remain Creditors. The successful candidate must be happy to work in a small team, be willing to help and assist where necessary with tasks outside of the below description, and be a good team player.
Duties:
Full creditors’ function – large creditors bookMaintaining creditors book and reconcilingCheck that GRVs have been processed correctlyFollow up on credits / short stock / queries / specials not processed etc.Create payment lists to be given for paymentEnsure finance policies and procedures are adhered to at all timesResponsible for the Petty CashPallet reconciliationsAdditional finance / admin duties as and when required
Competencies:
Attention to detailOpen to change and learning new systemsFriendly and politeGood work ethicHigh level of responsibility
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDQ0NzQwNjQyP3NvdXJjZT1ndW10cmVl&jid=1583357&xid=2044740642
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Claims Administrator - Johannesburg (Part time)
LetsLink Medical Recruitment Agency is assisting one of the leading health insurance product providers to recruit 4 part time Claims Administrators.
Requirements:
MatricRE5 qualification is essentialPrevious Medical Aid Claims experience (Gap Cover Claims an advantage)Start working immediately
Skills and experience:
At least 2 years’ Medial Aid or Gap Cover claims experienceTechnical knowledge on various health insurance products.Knowledge of ICD 10 and CPT Codes, medical procedures, and medical aid schemes.Understanding of PMB legislation in conjunction with Gap Cover.Sound computer skills - Microsoft Office a must.Excellent customer service skills.Takes ownership and responsibility.Ability to work in a team with minimal supervision.Pays attention to detail.Excellent analytical skills.Ability to handle pressure - always remain calm, friendly, courteous, polite, professional, and willing to assist.
Location: Bryanston Johannesburg
Salary: between R12000.00 and R14000.00 per month
Closing date: 18 March 2022
Candidates who meet the relevant requirements must please apply by contacting Gary on 011 0261907 or email a detailed CV to ( vacancy @ letslink. co . za)Please view our website: www. letslink . co . za
https://www.ditto.jobs/job/gumtree/2576237741?source=gumtree
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We are seeking skilled and experienced Debt Collectors to join our reputable call center. The primary responsibility of this role is to effectively collect outstanding debts from businesses while maintaining a professional and compassionate approach.
Responsibilities:
You will be working Monday - Friday from 09h00 - 18h00 as well as 2 Saturdays a month from 08:00 - 13:30 Proactively contact customers via phone, email, or other communication channels to collect outstanding debtsMaintain accurate and up-to-date records of all collection activities and interactions with customers Analyze customer accounts and plan appropriate course of action to recover outstanding paymentsNegotiate payment plans and settlement agreements with customers, ensuring adherence to company policies and legal requirementsFollow up on payment commitments and monitor payment schedules to ensure complianceIdentify and escalate accounts requiring legal action or further collection effortsCollaborate with internal departments, such as sales and customer service, to resolve customer disputes and inquiriesProvide timely and accurate reports on collection activities, outstanding debts, and progress towards targetsStay updated on relevant laws and regulations related to debt collection practiceUtilize MS Excel and databases to manage and organize customer account informationMaintain a high level of professionalism, empathy, and customer service during all interactionsAdapt to changes in policies, procedures, and strategies related to debt collection
Requirements:
Proven 5 years experience collecting from businesses High school diploma (Matric) is essentialRelevant Diploma/Degree in Financial would be advantageousProven track record of meeting collection targets and working within deadlinesStrong ability to plan and execute strategies to recover outstanding paymentsFamiliarity with legal requirements and regulations related to debt collectionProficiency in MS Excel and databases for data management and reportingExcellent verbal and written communication skillsStrong negotiation and persuasion skillsPolite, compassionate, and confident demeanor when dealing with customersAbility to adapt to changes in policies, procedures, and strategiesClear ITC (credit) and criminal recordCredit 1,2,3 would be advantageous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTYyMDI0ODI/c291cmNlPWd1bXRyZWU=&jid=1619994&xid=356202482
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We are seeking skilled and experienced Debt Collectors to join our reputable call centre. The primary responsibility of this role is to effectively collect outstanding debts from businesses while maintaining a professional and compassionate approach. New division has been opened so need new teams of staff (30)
Responsibilities:
Early shift will be Monday - Friday from 07:30 - 15:45 as well as 2 Saturdays a month from 08:00 - 13:30 at the offices situated in Salt River
OR
Flexi shift hours will be Monday - Friday from 10:00 - 19:00, transport will be made available to flexi shift hour workers as well as 2 Saturdays a month from 08:00 - 13:30 at the offices situated in Salt River
Proactively contacting customers via phone, email, or other communication channels to collect outstanding debtsMaintain accurate and up-to-date records of all collection activities and interactions with customersAnalyze customer accounts and plan appropriate course of action to recover outstanding paymentsNegotiate payment plans and settlement agreements with customers, ensuring adherence to company policies and legal requirementsFollow up on payment commitments and monitor payment schedules to ensure complianceIdentify and escalate accounts requiring legal action or further collection effortsCollaborate with internal departments, to resolve customer disputes and inquiriesProvide timely and accurate reports on collection activities, outstanding debts, and progress towards targetsStay updated on relevant laws and regulations related to debt collection practiceUtilize MS Excel and databases to manage and organize customer account informationMaintain a high level of professionalism, empathy, and customer service during all interactions
Requirements:
Proven 2 or more years’ experience collecting from businessesHigh school diploma (Matric) is essentialRelevant Diploma/Degree in Financial would be advantageousProven track record of meeting collection targets and working within deadlinesStrong ability to plan and execute strategies to recover outstanding paymentsFamiliarity with legal requirements and regulations related to debt collectionProficiency in MS Excel and databases for data management and reportingExcellent verbal and written communication skillsStrong negotiation and persuasion skillsPolite, compassionate, and confident demeanour when dealing with customersAbility to adapt to changes in policies, procedures, and strategiesClear ITC (credit) and criminal recordCredit 1,2,3 would be advantageous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjg1NjgxOTExP3NvdXJjZT1ndW10cmVl&jid=1692217&xid=3685681911
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Claims Administrator Temp- Johannesburg
LetsLink Medical Recruitment Agency is assisting one of the leading health insurance product providers in South Africa to recruit a Claims Administrator on a temporary bases.
Requirements:
MatricFAIS Compliant (RE5 & Qualification are a pre-requisite)Customer service certificate
Skills and experience:
At least 2 years’ gap cover or medical claims experience.Technical knowledge on various health insurance products.Knowledge of ICD Codes , medical procedures, and medical aid schemes.Understanding of PMB legislation in conjunction with Gap Cover.Sound computer skills - Microsoft Office a must.Excellent customer service skills.Takes ownership and responsibility.Ability to work in a team with minimal supervision.Pays attention to detail.Excellent analytical skills.Ability to handle pressure - always remain calm, friendly, courteous, polite, professional, and willing to assist.
Location: Gauteng
Closing date: 29 April 2022
Candidates who meet the relevant requirements must please apply by contacting Gary on 011 0261907 or email a detailed CV to vacancy @ letslink.co.zaPlease view our website: www. letslink .co.za
https://www.ditto.jobs/job/gumtree/3348600255?source=gumtree
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We are seeking skilled and experienced Debt Collectors to join our reputable call centre. The primary responsibility of this role is to effectively collect outstanding debts from businesses while maintaining a professional and compassionate approach. New division has been opened so need new teams of staff (30)
Responsibilities:
Early shift will be Monday - Friday from 07:30 - 15:45 as well as 2 Saturdays a month from 08:00 - 13:30 at the offices situated in Salt River
OR
Flexi shift hours will be Monday - Friday from 10:00 - 19:00, transport will be made available to flexi shift hour workers as well as 2 Saturdays a month from 08:00 - 13:30 at the offices situated in Salt River
Proactively contacting customers via phone, email, or other communication channels to collect outstanding debtsMaintain accurate and up-to-date records of all collection activities and interactions with customersAnalyze customer accounts and plan appropriate course of action to recover outstanding paymentsNegotiate payment plans and settlement agreements with customers, ensuring adherence to company policies and legal requirementsFollow up on payment commitments and monitor payment schedules to ensure complianceIdentify and escalate accounts requiring legal action or further collection effortsCollaborate with internal departments, to resolve customer disputes and inquiriesProvide timely and accurate reports on collection activities, outstanding debts, and progress towards targetsStay updated on relevant laws and regulations related to debt collection practiceUtilize MS Excel and databases to manage and organize customer account informationMaintain a high level of professionalism, empathy, and customer service during all interactions
Requirements:
Proven 2 or more years’ experience collecting from businessesHigh school diploma (Matric) is essentialRelevant Diploma/Degree in Financial would be advantageousProven track record of meeting collection targets and working within deadlinesStrong ability to plan and execute strategies to recover outstanding paymentsFamiliarity with legal requirements and regulations related to debt collectionProficiency in MS Excel and databases for data management and reportingExcellent verbal and written communication skillsStrong negotiation and persuasion skillsPolite, compassionate, and confident demeanour when dealing with customersAbility to adapt to changes in policies, procedures, and strategiesClear ITC (credit) and criminal recordCredit 1,2,3 would be advantageous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84NTA1MTMyNTE/c291cmNlPWd1bXRyZWU=&jid=1716675&xid=850513251
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Claims Administrator - Johannesburg
LetsLink Medical Recruitment Agency is assisting one of the leading health insurance product providers in South Africa to recruit a Claims Administrator.
Requirements:
MatricFAIS Compliant (RE5 & Qualification are a pre-requisite)Customer service certificate
Skills and experience:
At least 2 years’ gap cover or medical claims experience.Technical knowledge on various health insurance products.Knowledge of ICD Codes , medical procedures, and medical aid schemes.Understanding of PMB legislation in conjunction with Gap Cover.Sound computer skills - Microsoft Office a must.Excellent customer service skills.Takes ownership and responsibility.Ability to work in a team with minimal supervision.Pays attention to detail.Excellent analytical skills.Ability to handle pressure - always remain calm, friendly, courteous, polite, professional, and willing to assist.
Location: Gauteng
Closing date: 30 September 2022
Candidates who meet the relevant requirements must please apply by contacting Gary on 011 0261907 or email a detailed CV to vacancy@letslink.co.zaPlease view our website: www.letslink.co.za
https://www.ditto.jobs/job/gumtree/866882812?source=gumtree
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