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1. Key Performance Indicators:
Customer Service
Measure & Improve Customer Service levels and Customer Satisfaction for all Linehaul clients incl all new clients.Establish productive, professional relationships with key personnel in assigned customer accounts.Forms part of the team around solution development efforts that best addresses customers needs, coordinating with Linehaul Ops, X Dock/Secondary networks, Commercial & any other related support functions.Setting up and ensuring clear communication channels exist between, Internal as well as external stakeholders.Manage all aspects of clients - Key Accounts. ensure customer stats are prepared and updated as required.Conduct regular customer visits and provide updates and reports as required.Manage and maintain customer relationships as best as possible and as mandated by Exec.
KPIs
KPI achievement to be inline & exceed customer targets.Daily monitoring of KPI activities by key account, and formally address non conformanceKPI packs to be developed and maintained for all customers, this will include details such as number of loads, routes, loading/offloading times, supply vs ordered, on time supply, TAT etc.KPI Packs to be standardised and relevant info shared daily, weekly & monthly. This will include info sharing at the weekly profit plan meetings.KPIs to be maintained at targets defined by the customers. Plans to be put into place should KPIs be off target.Continuous improvement to improve status of KPIsDriver, Truck productivity reporting & improvement in collaboration with linehaul operational management teamReporting on performance of drivers, trucks.These will need to be transitioned to the BI Tool & will monitor and reporting on Plato and fleet vision discipline.
Business Development
Participate in canvasing clients and developing the customer development playbookOnboarding new clients & ad hoc clientsAssisting in finding ad hoc linehaul opportunities.Seek 4pl opportunities and manage customers and suppliers
Billing & Delivery Notes
Assist finance in ensuring billing completeness. Check against contract.Accurate log of all relevant information to be recorded and provided to finance to bill standing time, overtime, cancellations etc. by customer.Oversight of Delivery notes teamAny other duties and ad-hocISO 9001-2015 knowledge &
Competencies:
Must be able to work under pressure,Dynam...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85NTc1MTQxNjg/c291cmNlPWd1bXRyZWU=&jid=375076&xid=957514168
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Minimum Requirements: Min 4 Years experience as Truck Sales ExecutiveExperience with Medium to Heavy Trucks essential Proven track record of meeting regular monthly targets on budget and CSIGrade 12 Qualification essentialMust have Valid Drivers LicenceMust have contactable references Salary Structure Basic Salary of R20 000 based on experienceIncentives of R 20 000 to R 40 000BenefitsCompany Vehicle, Fuel and Cellphone allowance(Only suitable candidates will be shortlisted and contacted within 14 days)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzYwMzMxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1131332&xid=1109_60331
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Minimum Requirements: Min 4 Years experience as Truck Sales ExecutiveExperience with Medium to Heavy Trucks essential Proven track record of meeting regular monthly targets on budget and CSIGrade 12 Qualification essentialMust have Valid Drivers LicenceMust have contactable references Salary Structure Basic Salary of R20 000 based on experienceIncentives of R 20 000 to R 40 000BenefitsCompany Vehicle, Fuel and Cellphone allowance(Only suitable candidates will be shortlisted and contacted within 14 days)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg4MTU3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1219711&xid=1109_88157
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Dispatch Manager We are looking for a Dispatch Manager with a minimum of five years’ experience preferred. The ability to work proficiently on Excel, Word, Outlook, Docuware and Sage. Candidate should possess good verbal and written communication skills, strong math skills and be able to multi-task between several projects.Duties and Responsibilities Booking of trucks, both local and exportGenerate pack lists for each shipment from SageIssue pack lists to the logistics team and stores for load preparationsIssue dispatch notes from Sage or manual dispatchesOrganise GA drawings with the drawings team for each projectPlan loads with the logistics team single and multipleIssue site maps, site locations to the driversConstant contact with local and export drivers until goods are delivered to siteProcess and issue dispatch notes for trucks loadedObtain export clearing agents details for each export projectEmailing clients, transporters and clearing agents the export documentsProcess commercial invoices, pack lists, process letter and SADC documentsProcess local and export delivery invoices with POD’sReceipting of local and export delivery invoices on Sage after approvals by the CEOShip materials from Sage after delivery of projects to siteScanning of transport POD’s and invoices, local and export to DocuwareAssist clients with queries upon delivery of goods to siteConstant contact with the logistics team whilst loading of trucks
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzgxOTg0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1210664&xid=1109_81984
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Minimum Requirements: Min 4 Years experience as Truck Sales ExecutiveExperience with Medium to Heavy Trucks essential Proven track record of meeting regular monthly targets on budget and CSIGrade 12 Qualification essentialMust have Valid Drivers LicenceMust have contactable references Salary Structure Basic Salary of R20 000 based on experienceIncentives of R 20 000 to R 40 000BenefitsCompany Vehicle, Fuel and Cellphone allowance(Only suitable candidates will be shortlisted and contacted within 14 days)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzYwMzMxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1131332&xid=1109_60331
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Ads in other locations
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A bakery depot in Ladys Smith requires a Code 10 Drivers who meet the below requirements:
Valid Code 10 Drivers License and PDP
Grade 12 / Matric - Must have a certificate
3 years driving a Code 10 +5 tonner truck
Please email your CV to: cvdbn@sunshinebakery.co.za
Salary: R5000 - 6000 Job Reference #: Ladys Smith Code 10 Driver
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