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Exciting Opportunity for a Senior Restaurant Manager to Join our Dynamic Company and work within SA’s No. 1 Fast Food brand! Key Responsibilities:Achieve High Standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service.Manage shifts and costs controls in accordance with Company Policies and Procedures including directing the activities of employees in maximising sales, operating efficiency and profitability.Forecast and schedule labour by shift and create a deployment plan to control labour costs and still meet the needs of the business.Ensure that controls and procedures are implemented to protect the safety and security of employees, customers, property, and company funds.Facilitate restaurant training programmes for all staff to company standard to enable them to maximise performance and realise their career potential.Initiate action where necessary to ensure that all employees meet the standards of performance requiredSupport and act as a role model to employees, providing leadership as necessary.Manage Local Store Marketing activities to grow sales.Achieve consistent results through team management and leadershipRequirements:Grade 12Prior supervisory experienceEnglish ProficiencyNumeracy ProficiencyComputer LiterateFinancial AcumenAbility to work under pressure and enjoy working shifts What we offer you:World class management training Job security within a reputable brand with a stable and growing companyFantastic career opportunityFast paced, dynamic and rewarding working environment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4OTEyMV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1796045&xid=1109_189121
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Petroleum Refinery Jobs availableJob Locations: South Africa, Dubai, Qatar, KuwaitSalary: $14,500 to USD 24,500 / Month Petroleum Refinery (New Branch) is currently looking for New and Experienced applicants to fill the below Positions with attractive salaries and bonuses. Visa available for those who want to relocate with their familiesJOB POSITIONS AVAILABLEFinancial Supervisor, Production Associate, Restaurant Team Member, Bagger Operator, Track Laborer, Restaurant Manager, Cashier, Logistics Coordinator, Maintenance Technician, Opportunities for Production Laborer, Welder, Signalman/Assistant Signalman, Laboratory Technician, Seasonal Sales Team Member, Customer Service Representative, Fermentation Operator, Process Engineer, Maintenance Technician, Forklift Operator, Quality Assurance Technician, Machine Operator, Counter Technician, Installer Project Development Engineer, Lease Operator (US Operations), Fermentation Supervisor, Inside Sales Rep, Control Systems Lead, Dealer Relations Coordinator II, Medical Office Assistant, Treasury/Risk Management Co-op,, Warehouse Worker, Production AssociateExperienced & New Job Seekers can applyBenefits:Health insuranceDental InsuranceVision insuranceRetirement planSigning bonusPaid time offFlexible scheduleParental leaveRefundable Relocation assistanceProfessional development assistanceTuition reimbursementSalary: $14,500 to USD 24,500 / Month JOB CODE: KPI2324/24
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Surgo (PTY) Ltd. has partnered with a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge the gap between digital expectations and real outcomes for international companies with Digital Intelligence.
Our client is recruiting for a Group IT - Developer to join their team based in Cape Town.
Job purpose:
The Developer is responsible for designing, developing, deploying, and supporting global integration solutions between applications and other third-party service providers. This work is based on requirements from, and in collaboration with, functional stakeholders and the IT Business Analyst.
Responsibilities:
• Plan, develop, test, and deploy integrations and automations between various on-premises and cloud hosted systems and services
• Ability to interpret business process flows into opportunities for automation/integration, while providing feedback towards optimization and process improvement
• Ensure best practices and governance on the integration platform are followed by the organization for security, scalability, reusability, and quality
• Analyze and improve current system integrations and migration strategies
• Monitor, troubleshoot, debug, and advise on system errors or architecture issues
• A capacity for working with minimal supervision in complex projects with considerable responsibility
• Highly capable of producing technical documentation
• Solid understanding and configuration of CI/CD
• Participates in key project and solution design, planning, and estimate reviews, as required
• Collaborates closely with PMO/applications management teams and provides progress updates to ensure projects are completed on time Qualification Experience:
• A bachelors degree in computer science or related field
• 4+ years experience with integration development and support
• Experience working with one or more integration platforms (i.e., Boomi, CPI, BizTalk, etc.), preferably a next generation iPaaS solution like Workato
• In depth understanding of various integration technologies, protocols, and formats: Rest with JSON, SOAP, SFTP, XML, Pub/Sub, and more, with an emphasis on EDI, SAP IDocs, SAP RFCs/SPROXYs, and database connections
• Excels in two or more programming languages (Ruby, Java/JavaScript, C#/C++, SQL, and others) related to code development, implementation, and maintenance
• Knowledgeable in the design and construction of system architectures that enable well-integrated transactional, collaborative solutions, including component re-usability
• Analytical and problem-solving abilities, with a keen eye for detail to spot and fix errors in complex flows/code
• Ability to perform tasks independently and work between cross-functional teams
• Good understanding of testing methodologies
• Excellent communications skills, with fluency in English both written and verbal
Salary: Market Rel...Job Reference #: 202606
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Job Purpose: Plan, coordinate and control production, packing/ distribution for production WITHIN DAIRY - if you do not come from dairy do not apply
Main responsibilities:
Operations
Quality and Food Safety
distribution
Equipment Maintenance
Staff and Safety
Secondary responsibilities:
Staff communication
Ad hoc related tasks
Education and Experience:
4-5 years minimum production management experience - non negotiable within dairy
Relevant qualification
Ice cream manufacturing - advantage
Strong leadership
Business acumen
Fluent in Afrikaans due to staff culture
Competencies:
Judgement
Influencing
resilience
leadership
Maths
indepth knowledge of processing equipment and process
Equipment Operations:
blender
separator
Pasteurizer
homogenizer
feed pump
filler
Skills to operate the CIP system
Label machine operation
Good knowledge of following systems:
System Management, Quality and Food safety
social accountability system
stock control
Health and safety
conflict resolution
conduct interviews
If you do not meet the above please do not apply
Full ref and criminal checks will be done
Only SA to apply
If you do not hear back within 4 days, you have not been selected to proceed.
There is mostly night shift 11pm - 7am.Responsibility:Please see above
IF YOU DO NOT HAVE RECENT DAIRY EXPERIENCE DO NOT APPLY - IT IS A REQUIREMENTSalary: R40000Job Reference #: ProductionConsultant Name: Carol Ann Farrelly
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Our Client, an auditing and business advisory firm, aims to provide both corporate and individual clients with the advice, information and support they require to manage and grow their own businesses. In addition, they ensure compliance with the many laws that govern South African industry. They are recruiting for an experienced Tax Consultant to join their team
Job Purpose:
The successful candidate would be responsible for managing a diverse portfolio of clients (including individuals, corporate entities, and trusts). The candidate would be required to liaise directly with clients and is expected to be capable of working with limited supervision from senior management.
Responsibilities:
• Draft Tax Calculations and Income Tax returns Mainly for individuals and deceased estates, but at times it may be necessary to prepare tax returns for Trusts and Corporates
• Preparation and submission of provisional tax calculations for individuals, companies, and trusts
• Send requests to clients for information necessary for the completion of various tax returns
• Check Assessments
• Assistance with drafting and submission of objections where necessary (Income Tax, VAT, Employees Tax)
• Assistance with drafting of responses to SARS queries and SARS Audits
• Declarations of Ceasing to Be Resident
• Approval of International Transfer (AIT) Applications
• Dividends Tax returns
• Tax Directive Applications
• Account Maintenance for all tax types
• Attend SARS Appointments where required
• Deal with client queries and requests Skills or competencies:
• Ability to work under pressure
• Attention to detail
• Good communication and interpersonal skills
• Team player
• Strong analytical skills
• Strong administration skills
• Strong understanding of the overall Microsoft Office package
• Knowledge of Great Soft would be advantageous Qualification and Experience:
• A minimum of 3 - 5 years prior experience working within a similar role
• Solid knowledge of the Income Tax Act, the tax systems and practical experience in dealing with SARS is compulsory
• Experience working on E-Filing is compulsory
• It is essential that the candidate is able to communicate directly with clients in a professional and confident manner
• Candidate should be willing to teach and share knowledge with more junior colleagues
• Suitable qualifications would be favorable but are not compulsory Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202636 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your applicati...Job Reference #: 202636
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Are you a seasoned financial professional
with a passion for the property industry
?Our client, a dynamic and innovative property group, is looking for a Senior Financial Accountant
to join their successful team. This role offers an exciting opportunity to contribute to a variety of property services, including buying and selling existing property, leasing, property development and management, joint venture partnerships, project facilitation, and structuring turnkey projects on behalf of clients.
Requirements:
Completed articles with a minimum of 5 years post-article experience
Experience in setting up financial statements using CaseWare
BCom in Financial Management or Accounting
Experience with MDA accounting/leasing software is a bonus
Key Responsibilities:
Bookkeeping to trial balance
Management Accounting
Preparation of financial statements
Invoicing and debtors control
SARS & Statutory returns
Payroll management (when required)
Preparation of secretarial documentation
Maintenance of shareholder records and relations
Rental management
Development reporting
Property reporting
Trust accounting and management
What We Offer:
A challenging and rewarding role within a reputable and forward-thinking property group
The opportunity to work on a variety of exciting projects and initiatives
A collaborative and supportive work environment
Competitive salary and benefits
If you meet the above requirements and are excited about the prospect of advancing your career in the property sector, we would love to hear from you. To apply, please send your CV to cindy@personastaff.co.za
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
Persona Staff (Pty) ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.
SECTOR: Finance
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004874/CVE&source=gumtree
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Purpose of this job
The Office Manager oversees the day-to-day running of the business and the management of staff. The Office Manager is responsible for effective planning, directing, delegating, coordination, staffing, organising and decision making to ensure the smooth running of the business functions and the various roles within the teams/departments. Reports on vital information to the business and overseas key administrative functions for the Business. Reports to General Manager. Number of direct reports - 12
Role and Responsibilities
Staff & Office management
Manage staff, preparing work schedules and assigning specific dutiesBuild a unified team – encouraging and building mutual trust, respect, and cooperation among team members.Oversee, monitor, and evaluate staff performance against job descriptionsMotivate the staffTime keeping & Leave approvalEffective management of workloadsStaff Training & Skills development [WRSETA]Expense Claim approvalOversight and approval of Company shopping, stationery, and consumablesLead weekly team meeting
Human Resources
Employee contractsEmployee filesElectronic Policy Management per staff memberRecruitment – interviews, sourcing, declining candidatesStaff Wellness – Birthdays, Treat days, Flowers and special occasionsStaff Events – Team Builds and End of Year FunctionsBooking time with HR consultantOnboarding and inductionsSetting up of Probation reviewsKPI meetingsPayroll issuesSalary and Review Letters
Warehouse oversight
Overseeing the correct management of stockMaking sure weekly cycle counts are taking placePrompt investigation of variancesMarketing material stock levelsMarketing material distributionWeekly meetings with teams to see what is trending to add to JR orderReport on the above to FM and GM
Properties and Facilities Management Oversight
Facilities management for 3 propertiesTenant liaison and administrator of lease agreementsSecurity GuardsBuilding maintenanceManagement of service providersManagement of key holders and keysAlarm & code allocationFire Hydrant and Lift Servicing
Company Travel Management Oversight
CRM
Oversight of CRM staff engagement and reporting on non-complianceEnsuring staff response times are within agreed time frame
New Salons
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjU4NDY4MDMxP3NvdXJjZT1ndW10cmVl&jid=375596&xid=2258468031
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Qualifications required:
Degree or diploma in Engineering / Natural Sciences / Microbiology or equivalent.
Necessary Experience and Industry Accreditation/Knowledge
At least 5 years’ experience in pharmaceutical/ biotech manufacturing industry.At least 1 to 2 years’ experience at junior to Senior Management level.Experience in quality management systems within a cGMP facility.
Key Duties and Responsibilities
Management and mentorship of Senior Validation Scientists, Validation Scientists and Validation Interns.Ensuring that Validation requirements are achieved at the required quality and regulatory levels (Company, SAHPRA, WHO, pharmacopoeia) and within the agreed timeframes.Conduct section planning and execute activities within own scope of accountability.Ensure adequate capacity planning and performance delivery in line with strategic, tactical and operational plans.Role profiling, goal setting and performance management of Validation staff within the section.Review and/or update high level validation and qualification guidance documents, such as VMP, VPs, SOPs.Attend and participate on technical and projects strategic meetings/discussions involving internal and external stakeholders.Assist in execution of routine qualification activities i.e. Equipment / Utility / Facility, Systems, CSV and Data Integrity.Review and approves protocols and reports for all process validation activities based on company standards/guidelines, procedures, andIndustry current practices.Reporting on key operations, critical numbers and key performance indicators that impacts the section’s short, medium- and long-term objectives.Conduct effective and comprehensive costing, budgeting and expense management for own section, taking all overlapping site activities into consideration.Lead own section’s transition into commercial operations and mind-set as well as managing efficiencies, reducing wastage and contributing to overall profitability.Ensure execution of process validation activities including Process Development, Process Validation, Cleaning Validation, Cold Chain and Ongoing Process Verification.Participate in Process Automation and Data Management activities including Data Integrity and CSV.Report timeously on validation progress and status to the Validation Manager.Ensure and or assist system/ equipment owners with identifying maintenance and calibration requirements.Ensure relevant OOS and OOT investigation non-conformances/ deviations, change controls and CAPA’s are initiated and completed.Tracking and expediting the review and sign-off of validation documentation.Writing / guiding the ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzEwMTYzMzQ1P3NvdXJjZT1ndW10cmVl&jid=1295734&xid=3710163345
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About the Role:
Reporting to the Software Development manager, your role is to maintain the current software infrastructure and to consult on and develop future software infrastructure. You’d also be responsible to develop solutions through the involvement of various aspects of the software development lifecycle including design, implementation, testing, installation and support.
Requirements:
Degree in Computer Science/Information technology or relevant tertiary qualification2 - 4 years development experienceKnowledge of Amazon Web ServicesExperience and knowledge of Python, HTML, JavaScriptMust be completely comfortable using various IT tools to perform the key functions of the job
Tech Stack:
DB: PostgreSQLETL: PythonInfra: AWS (Lambda, Route53, API Gateway, CloudFront, S3, SES)Dev Tools: Git, Bitbucket, Pipelines, Slack, GitkrakenOS: Ubuntu or Windows 10Apps: SagePay, SalesForce, JiraDashboards: Dash / PlotlyReporting: MS Office
Duties:
First Line operational support handling queries resulting from the application of the above both internally and from partnersBackup for Systems Development for running procedures or process associated with the aboveDeveloper resource for revision of processesFull working knowledge and understanding of the technical infrastructures and decision logic related to partner based interfacesMeet programming standards by following production, productivity, quality and customer-servicestandards, identifying work process improvements, implementing new technologyPlans programming projects by confirming program objective and specifications with clientsArranges program specifications by confirming logical sequence and flowcharts, researching and employing established operationsVerifies program operation by confirming testsUpdates job knowledge by participating in educational opportunities, reading professional publications and maintaining personal networksAccomplishes department and organisation mission by completing related results as neededSoftware Architecture Design, Software Development Fundamentals, Software Documentation, Software Testing, and Debugging, Software Maintenance, Software Algorithm Design and Software Performance Tuning
Benefits:
Medical Aid company contributions through Discovery Health for main members100% contribution to group risk benefits with Discovery Health (Income Protection and Life Insurance Cover)Study Assistance ProgramsWellness Programs and initiativesAccess to excellent Emplo...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80Mjk1MDAwNzc/c291cmNlPWd1bXRyZWU=&jid=908514&xid=429500077
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Qualifications Required:
Degree or diploma in Engineering / Natural Sciences / Microbiology or equivalent.
Necessary Experience and Industry Accreditation
At least 5 years’ experience in pharmaceutical/ biotech manufacturing industry.At least 1 to 2 years’ experience at junior to Senior Management level.Experience in quality management systems within a cGMP facility.Good Engineering Practice and understanding of ISPE guide.
Key Duties and Responsibilities
Management and mentorship of Senior Validation Scientists, Validation Scientists and Validation Interns.Ensuring that Validation requirements are achieved at the required quality and regulatory levels (Company, SAHPRA, WHO, pharmacopoeia) and within the agreed timeframes.Conduct section planning and execute activities within own scope of accountability.Ensure adequate capacity planning and performance delivery in line with strategic, tactical and operational plans.Role profiling, goal setting and performance management of Validation staff within the section.Review and/or update high level validation and qualification guidance documents, such as VMP, VPs, SOPs.Attend and participate on technical and projects strategic meetings/discussions involving internal and external stakeholders.Ensure execution of routine qualification activities i.e. Equipment / Utility / Facility, Systems, CSV and Data Integrity.Review and approves protocols and reports for all qualification activities based on company standards/guidelines, procedures, andIndustry current practices.Reporting on key operations, critical numbers and key performance indicators that impacts the section’s short, medium- and long-term objectives.Conduct effective and comprehensive costing, budgeting and expense management for own section, taking all overlapping site activities into consideration.Lead own section’s transition into commercial operations and mind-set as well as managing efficiencies, reducing wastage and contributing to overall profitability.Assist in Process Development activities including Process Validation, Cleaning Validation and Cold Chain.Participate in Process Automation and Data Management activities including Data Integrity and CSV.Ensure execution of qualification processes: FAT, Commissioning, SAT, DQ, CIA, SLIA, IQ, OQ, PQ and PRQ as per defined timelines and cGMP and report timeously on qualification progress and status to the Validation Manager.Ensure and or assist system/ equipment owners with identifying maintenance and calibration requirements.Ensure relevant OOS and OOT investigation non-conformances/ deviations, change controls and CAPA’s are initiated and completed....
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85MTMxNDg1NjA/c291cmNlPWd1bXRyZWU=&jid=1295733&xid=913148560
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IT & Infrastructure
The IT Support Technician
Reports to the IT & Infrastructure Manager. The IT Support Technician fulfils a key role in the team, providing call/incident management, IT support, control, and tracking of information technology (IT) assets, and other administrative and support functions.
Semi-Skilled in technical support
Responsibilities include the following:
• • Incident Management functions and processes
• • Maintenance of Tickets
• • Incident Triage, making sure incidents are prioritized and managed correctly.
• • Resolving IT and Facilities related requests or incidents.
• • Ensuring that a high level of customer service and support is provided to all internal and external customers
• • Follow through with P1/P2 escalations
• • Ensure all calls logged via IT Request and Incident Forms, prioritized, and resolved within internal SLA
• • Provide On-Site as well as remote assistance over the phone, through instant messenger and using remote support tools.
• • Password Management – Reset and unlock of user accounts
• • AD Administration, creating, updating and removal of user accounts
• • JML (Creating of new accounts, movement between campaigns, Terminations)
• • Asset management
• • Preparing and re-arranging desks, including moving / setup of computers as required by campaigns
• • Effective communication to team leaders and end users.
• • Resolve all IT requests promptly
• • Log every request and drive adoption by Team leaders and agents to complete the incident and request forms themselves. (Keep track of time taken to perform each request/task/incident)
• • Escalate unresolved incidents.
• • Maintain an accurate ASSET list.
• • Schedule adherence
• • Customer Satisfaction
Good Knowledge of Active Directory, IP Networking, Anti Virus and general technical support knowledge.
https://www.ditto.jobs/job/gumtree/1163168466?source=gumtree
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We are seeking an HR Specialist to oversee insourced and or outsourced staff deployed in the BPO/Contact Centre sector in Cape Town. The successful candidate should be able to build and maintain Strong relationships with external clients and internal stakeholders to enable an optimal working environment.
DUTIES
Provide HR oversight and client relationship management including:
24 hour problem resolution client/employee.Handle misconduct and incapacity processes.Performance Management of KPIs and targets.Monitor attendance and adherence to schedule and address non-compliance.Investigate incidents on duty.Assist with monthly payroll. Handle payroll and leave queries.Assist with credit control in respect of client billings.Handel HR administration.
Handle Medical Aid admin and leave reports.
Engage with internal and external client management teams to understand and meet service delivery levels.Ensure implementation & maintenance of Service Level Agreements and Standard Operating Procedures.
Liaise with the recruitment team, ensuring full understanding of the profile for new recruits.Assist with co-ordination of recruitment process.Keep the client and recruitment team informed of process.Manage attrition.Completion of all documentation relating to candidate placement.
Attend client meetings and provide reports.Complete all required daily, weekly and monthly reports.
QUALIFICATIONS:
MatricHR degree/diploma (a preference)MS Office – strong Excel
SLILLS AND EXPERIENCE:
3-5 years practical HR/IR experience.Client Relationship Management experienceExperience in working in BPO/Contact Centers.TES Account/Project Management experience (a strong preference.)Valid driver’s license & own motor vehicle.
COMPETENCIES
Strong inter-personal skills.Excellent verbal and non-verbal communication skills.Ability to manage conflict.Strong customer service focus.Flexibility and adaptability.Stress tolerance and resilience.Planning, organizing and time management.Quality focus and excellence orientation.
Salary: Industry related
https://www.ditto.jobs/job/gumtree/518488143?source=gumtree
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Location: Century City, Cape Town
Salary: Exp. Dependent
Start: ASAP
Purpose of the Role
To manage and maintain the operations team of the Central Fraud team and develop the department.
Key Responsibilities:
Responsible for supervising the general operations of the teamsAct as an escalation resource for cases that require more in-depth investigation and knowledgeAssist with the Risk responsibilities and obligations of the organisation including development, performance, and maintenance of processesAssist in achieving complete risk management systems in accordance with organisation plans and adherence to legislation and agreed regulatory bodies’ processes and proceduresMeet set targets personally and for the teamTogether with the department Trainer, contribute to the training and development of the teamMonthly Team feedback sessions and managing progress of each individual team member.Monitor team performance, KPIs, and SLAs and motivate the team to achieve goalsProviding advice, guidance, and support to all individuals on the teamAssist in the recruitment of team members, subject to agreed criteriaTrain and appraise individual team members to ensure targets are metGrooming the team in all process areas and regularly working towards expanding their knowledge baseRegular reporting and escalation to Management about team progress and any concerns that require their attention.Allocation of work based on business and management requirements. Ensuring that all tasks is being recorded, performed, and updatedEnsuring adherence to all internal process documents and policiesDocument and send via email any personal improvement discussions held with individual team members to management and to the individual
Requirements:
Experience of working in an eCommerce businessExperience working in risk & fraud mitigation function and understanding the regulatory requirements.Experience in handling & mentoring people and holding healthy discussions.Experience in documentation and effective communicationEffective business decision-making skills, be able to think on your feetExcellent computer proficiency (MS Office – Word, Excel, and Outlook)Leadership experience, handling people and their workExperience in working for an international contact centreAbility to work in different shiftsAbility to work in a multi-dimensional environmentGrade 12 or equivalent
Please note that this position is only available to SA citizens & SA permanent residents and preference will be given to previously disadvantaged individuals.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTk0NDI5NTU1P3NvdXJjZT1ndW10cmVl&jid=1237460&xid=1594429555
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SURGO (PTY) Ltd. has partnered with a prominent retail group headquartered in the Western Cape. Since their establishment in 2012, they have provided exceptional services in the realm of Fast-Moving Consumer Goods (FMCG). Operating in the emerging markets, they consider their customers as part of their extended family. Their commitment is grounded in the principle of delivering on their promises we believe in doing exactly what we say were going to do. Join them in their journey to create meaningful experiences for both their team members and valued customers.
Our client is recruiting for an experienced Financial Accountant to join their team based in Blackheath, Cape Town.
Job Purpose:
The main function of this position is performing the financial accounting tasks which are required to produce the monthly management accounts. In this regard the financial accountant will have the support of a junior accountant, creditors clerks, and store based administration managers. Reporting to the Group Financial Manager.
Responsibilities:
• Processing of monthly journals (pay-roll, sales / cost of sales, depreciation, revenue and expense and general accruals, etc.) to finalise the monthly accounts
• Reconciliation of General Ledger clearing accounts, other General Ledger accounts, and resolution of outstandings to ensure completeness and accuracy
• Produce the management accounts and perform the month end close process
• Maintenance of fixed asset registers (including accounting for additions and disposals)
• Periodic insurance reviews and update of insurance values through direct communication with the companies insurance brokers
• Submission of statutory returns to SARS, and any further detailed information/reconciliations related to those submissions that may be requested.
• Produce the annual financial statements and prepare the necessary supporting working papers that may be required for the annual financial audits
• Attending to general financial administrative matters which includes communication with our service providers, (various Banks, Lessors, the Companys Distribution Centre, and External Auditors) Skills and Qualification required:
• Bcom Accounting Honours with 3 to 4 years post qualification experience
• Alternatively a CASA with 2 years post article experience
• Grade 12 Matric Certification
• 3 Years Retail Experience (advantageous)
• Proficiency in Microsoft Excel
• Quick learner and efficient
• An approach which focuses on getting the work done correctly
• An ability to independently complete assigned tasks within identified time frames
Salary:R35K to R50K depending on experience and skill set
Working Hours: 45 hours per week, Monday to Friday with every second Saturday half day (also willing to participate in stock takes)
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202658 subject heading or email body.
Surgo (...Job Reference #: 202658
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We are actively looking for an excellent Solution Architect.
JOB DESCRIPTION
The incumbent will ensure that the companys Business Development (SBD) solutions are designed, integrated, developed, maintained and enhanced efficiently and effectively and that it delivers against business needs. The incumbent is further tasked with the maintenance of the SBD blueprint that is usable and consistent with with the company’s Enterprise Application Architecture and future technology direction
PRINCIPLE ACCOUNTABILITIES
Understands how the business requirements can be met using the implemented package solutions, or defines what additional solutions is neededAccountable for design of solutions to meet the business requirementsConsulted in the provision of cost estimatesEnsuring the alignment of initiatives to the target application architecture and standards with the company GroupAssessment of the impact of new business solutions on the Information Technology landscape. Includes execution of technical due diligence across all dimensions of ITDefines high level data flows between solutionsWork as a team member with Development Managers and other technical staff, to ensure application is implemented according to requirementsIdentification of potential risks / issues and give input into risk planActive engagement with technology partners to deliver an integrated solution across platforms
Generic Functions
Ensure that the Solution implementation is coherent and consistent with technology strategies, governance and architectureRespond to business requests for extensions to the scope of the solution through the creation or enhancement of the application and strategiesProvide advice and consultancy across the team on the above strategies and architectureParticipate in reviews and provide guidance to teams to ensure that the architecture and strategies are followedEstablish and participate in design reviews, regular architectural reviews and technical issue management meetingsEnsure that design is optimised for use on the organisations infrastructureProvide support to other members of the Development Team and members of the Business Management team as requiredDevelop and maintain a deep understanding of the internal workings of software packagesWork effectively in a team with other Solution Architects, Business Architects and Lead developers to consider design alternatives and agree on appropriate design decisions in support of business requirements
Integration Functions
Maintains and publicizes interfaces between internal and external systemsFacilitates design and implementation of interfaces between internal and external system...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODc5NDI2NDQ1P3NvdXJjZT1ndW10cmVl&jid=1481597&xid=3879426445
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TITLE: ACCOUNT MANAGER (BPO) (Cape Town)
We are seeking an experienced Account Manager with exceptional client relationship management skills and practical HR/IR experience to manage and exceed client expectations on contact centre campaigns. In addition, the successful candidate will provide HR support and IR services for contact centre teams based on client sites.
JOB FUNCTION:
Client Relationship Management
Engage with the client management team to ensure effective operational management.Ensure implementation & maintenance of Service Level Agreements and Standard Operating Procedures.Identify trends and analyse the needs of the client to propose operational interventions.
Recruitment
Liaise with the recruitment team, ensuring full understanding of the profile for new recruits.Assist with co-ordination of recruitment process.Keep the client and recruitment team informed of process.Schedule interviews.Manage attrition.Completion of all documentation relating to candidate placement.
Operational Management
Monitor attendance and adherence to schedule.Investigate incidents.Monitor quality of training/quality/coaching and related material.Performance Management as per KPIs and Targets.Collect weekly & monthly documentation (e.g. Collection of timesheets).Ensure compliance with dress code and code of conduct.24 HR problem resolution client/agentIR management manage misconduct and incapacity processesManage credit control respect of billings to clients.
HR / Payroll Administration
Management of all associated staffing administration.Submit payroll and leave queries, follow through on queries.HR administration - ensure attendance registers updated and submitted as per payroll deadlines.Medical Aid admin and leave reports.
Reporting
Attend client meetings and provide reports.Complete all required daily, weekly and monthly reports.
QUALIFICATIONS:
MatricTertiary degree/diploma (a preference)Computer literacy - MS Office – strong Excel
SKILLS AND EXPERIENCE:
2-3 years Client Relationship Management experienceExperience in working on Call Centre campaigns.TES Account/Project Management experience (a strong advantage).Practical HR/IR knowledge and experience.Valid driver’s...
https://www.ditto.jobs/job/gumtree/1295798891?source=gumtree
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We are seeking an HR Specialist to oversee employees working in the BPO/Contact Centre sector in Cape Town. The successful candidate should be able to handle key HR functions ensuring that staff maintain the required standards of professionalism and service delivery. The successful candidate will also be required to build and maintain strong relationships with external and internal stakeholders to meet project deliverables.
Duties:
Provide HR oversight and client relationship management including:
24 hour problem resolution client/employee.Handle misconduct and incapacity processes.Performance Management of KPIs and targets.Monitor attendance and adherence to schedule and address non-compliance.Investigate incidents on duty.Assist with monthly payroll. Handle payroll and leave queries.Assist with credit control in respect of client billings.Handel HR administration.Handle Medical Aid admin and leave reports.Engage with internal and external client management teams to understand and meet service delivery levels.Ensure implementation & maintenance of Service Level Agreements and Standard Operating Procedures.Liaise with the recruitment team, ensuring full understanding of the profile for new recruits.Assist with co-ordination of recruitment process.Keep the client and recruitment team informed of process.Manage attrition.Completion of all documentation relating to candidate placement.Attend client meetings and provide reports.Complete all required daily, weekly and monthly reports.
Qualifications:
MatricHR degree/diploma (a preference)MS Office – strong Excel
Skills and Experience:
3-5 years practical HR/IR experience.Client Relationship Management experienceExperience in working in BPO/Contact Centres.TES Account/Project Management experience (a strong preference.)Valid driver’s license & own motor vehicle.
Competencies
Strong inter-personal skills.Excellent verbal and non-verbal communication skills.Ability to manage conflict.Strong customer service focus.Flexibility and adaptability.Stress tolerance and resilience.Planning, organising and time management.Quality focus and excellence orientation.
Salary
Industry related
https://www.ditto.jobs/job/gumtree/1761925813?source=gumtree
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Head of Network Operations Centre
Location: Century City, Cape Town
Our client is proud to offer industry leading Customer Service, Risk/Fraud and Tech Development services to our international client base. Their expertise lies in delivering world class multilingual customer support 24/7, maintaining strict Risk/Fraud processes and developing state of the art technological designs and features. They hire experienced top talent people which enables them to offer exceptional business services, while enjoying a “work hard play hard” engaged environment.
Purpose of the Role
We are looking for a Head of NOC. The role involves hiring, managing, and training a team of NOC
operators working closely with Incident Managers and SRE and assisting Head of IT to help maintain
and support operations 24/7.
Key areas of responsibilities include
Hire, develop, and retain highly responsive focused engineers to ensure the effective operation of the department.
Evaluate technical skills of the team to ensure the is an appropriate level of expertise.
Take responsibility for the day-to-day operation of the team, providing overall guidance and supervision.Develop and own the processes and procedures used by the team, based on best practice for the business and industry.Ensure that up-to-date technical documentation exists for process, procedures, troubleshooting and run books for the team.Implement and improve processes for monitoring/alerting, systems maintenance, and escalation.Develop key dashboards for transparency of reporting uptime and other metrics as identified.
Handle escalations and manage support from different levels.
Ensure NOC team have the right tools and access required to troubleshoot and resolve incidents. Working closely with SRE to build the tooling where required.Work with other teams to ensure that the tooling and processes around monitoring are fit for purpose.
Managing Operators rosters ensuring we have 24/7 coverage.
Help with the standardization and automation of monitoring across multiple environments.
Conduct team reviews and be responsible for personal and career development of team members.
The ideal candidate for this role
Prior experience in working in a 24/7/365 Network Operations CentreExperience of monitoring tools. DataDog runs all our monitoring.Skills working with bo...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MDMxNDA3MzM2P3NvdXJjZT1ndW10cmVl&jid=1057611&xid=4031407336
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MAINTENANCE MANAGER –BBEEE candidates only- Epping- R700, 000 -R800, 000 per annum Neg
(SORT DRINK, FILLING, BOTTLING, PACKAGING, CAPPING)
Bottling Plant seeks a Maintenance Manager to be accountable for maintaining quality, standards, service and desired outputs within inter-related functional areas of responsibility. You will set frameworks of policies and procedures and take accountability for managing operational projects within the maintenance space, ensuring infrastructure maintenance initiatives are carried out successfully within agreed timeframes, cost and scope. You will also manage ad hoc maintenance requests, ensuring issues are addressed within agreed SLAs. You need exposure to multi-head fillers, cappers, labellers, crate washers and packers, shrink wrappers, blow moulders etc.
You will manage all maintenance and related activities to ensure optimal levels of plant and equipment availability, ensure all equipment and safety standards are maintained, manage ad hoc maintenance requests, ensure issues are addressed within agreed SLAs, effectively manage relationships with contractors and suppliers, provide expert advice and help efficiently resolve maintenance queries General Operational and Financial Management, actively participate in operational planning and budgeting processes
You will drive continuous improvement through streamlining and optimising relevant operational practices, processes and systems, ensure adherence to operational and financial frameworks of practices, processes, standards and controls, control cost and take the necessary action to mitigate any financial risks or non-compliance.
Min Bachelor’s Degree (3 years) / NQF level 7 (Essential), 8 years’ experience in a Maintenance Manager role; experience in FMCG; Bottling Equipment, Soft Drink, Packaging, Palletizing, Labelling. MS Excel; SAP; MS PowerPoint; MS Word; E-Mail. You will need to be energetic, fit and in good health.
Your Team:
• 3 Process Artisans (2 close to retirement, 1 of whom has long service),
• Electrical Artisan,
• Blow Mould Technician,
• Greaser/Artisan Aid (over 20 years’ service in Production),
• Stores Person (a female machine operator recently promoted into the new position), and
• an Administrator.
The Factory works shifts and runs 24/7 in peak season. The shift pattern is 4 on and 2 off with 3 teams of 20.
Mail a detailed (lots of technical detail, including machinery exposed to) CV to anthonyjobs@wcp.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS9BS0FEMjgwNzIwMjItMj9zb3VyY2U9Z3VtdHJlZQ==&jid=1300194&xid=AKAD28072022-2
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Our Client is looking for a skilled Java developer to join our Dev team at GLI. Our Dev team is a full-stack workforce that functions within an agile environment. Using our evolving processes, we conceive, specify, design, develop, test, and maintain software applications, frameworks, and platforms.
At GLI, we encourage a culture of empowerment, creative expression, and a positive work-life balance. We offer our employees flexible working hours, company events, and Medical Aid contributions. If you’re a driven individual, that has a passion for development, enjoys challenging projects, and a collaborative working environment, and you’re looking to join an exciting industry, then this is the place for you!
GLI is currently working remotely until it is safe for our employees to return to work. The successful candidate will be virtually onboarded for now.
Job Purpose
The Java developer will develop, deploy, and monitor new and existing micro-services within the Company platforms or within the platforms of our clients customers. Developing systems in Java within the company’s ecosystem of applications such as bespoke Customer Management, Fraud Detection, Payment integrations, Rewards Platform, Reporting systems, and maintenance and enhancements to existing systems and the development of new systems.
Essential duties and responsibilities include but are not limited to the following:
Develop defect-free codeFunction within an agile teamAttend and contribute to daily standups and other agile ceremoniesAssist with a breakdown of tasks from business requirementsA focus on delivery according to the business needsContribute to team planning, discussions, and solution designsConstructively communicate in a way that would add to valuable solutionsTake guidance from and support the team leadReport accurately on progress both within the systems and directly to your team leadDocument solutions and assist others in doing their documentationShare knowledge with team membersAdhere to coding quality standards including unit and integration testing requirementsAssist with the deployment and monitoring of the developed systems in testing and production environmentsDrive and contribute to the culture of the organizationAfter-hour availability for monitoring and support.
Skills and Qualifications
Bachelor’s degree in computer science or related qualification4+ years of experience in Java DevelopmentApache MavenUnit Testing / Test Driven DevelopmentSpring Framework / Spring BootGITRest Web ServicesMicroservices / Strong Modular DesignDatabase Design and PerformanceProficient in T-SQL (MySQL and Postgres would be an ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTE0MTc4MTUwP3NvdXJjZT1ndW10cmVl&jid=1208300&xid=3514178150
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