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 Are you a seasoned regulatory compliance expert with a passion for navigating the intricacies of the banking world? If youre ready to take the lead in ensuring our compliance with a complex web of banking regulations, we want to hear from you! Our client is seeking an exceptional Regulatory Compliance Manager to join their dynamic team.Compliance Expertise: Leverage your experience in compliance and regulatory positions in the banking industry to provide expert guidance and ensure our adherence to a multitude of banking regulations.Regulatory Knowledge: Demonstrate your in-depth understanding of key legislations such as the FIC Act, POPI, FAIS, GDPR, EXCON Regulations, Conduct Standards, and other applicable laws that impact banks.Policy and Procedure Management: Take charge of updating Policy Procedure Manuals in response to regulatory and operational changes, ensuring we remain in compliance with the latest requirements.Training and Development: Conduct compliance training, keeping our team informed and updated on regulatory changes and policy requirements.Compliance Monitoring and Reporting: Play a crucial role in compiling and executing a compliance monitoring plan, as well as preparing reports for review by the Board of Directors.Compliance Activity Planning: Contribute to the formulation of an annual Compliance Activity Plan for approval by the Board of Directors, ensuring a proactive approach to compliance management.Risk Management: Review the Legislative Risk Matrix annually and provide valuable insights to the Board of Directors.Monitoring and Testing: Execute compliance monitoring and testing and provide actionable recommendations and action plans to maintain a high level of compliance.Risk Management Plans: Develop and update Compliance Risk Management Plans to proactively address potential compliance issues.Global Compliance Reporting: Assist in the submission of FATCA and CRS reports to the SARS and ensure compliance with new reporting requirements.KYC and Due Diligence Oversight: Manage and oversee the Re-KYC and Enhanced Due Diligence (EDD) processes, ensuring robust customer onboarding practices.Reporting Excellence: Prepare and submit all required reports to the Group and Audit Committee on a quarterly basis, demonstrating transparency and accountability.Quality Assurance: Regularly review the Compliance Monitors functioning, quality of commentary, and timeliness of clearing, including conducting investigations and filing reports when necessary.Product and Delivery Channel Development: Provide guidance on new product and delivery channel development, ensuring they align with compliance standards.Regulatory Reporting: Assist in filing regulatory reports to the respective regulators, keeping us in good standing with all regulatory bodies.LLB qualification or similar, complemented by additional compliance-related courses/qualifications.5-7 years experience in compliance and regulatory positions in a bank.An in-depth knowledge
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3Nzk2NF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1778144&xid=1108_177964
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Business Description:Personal Finance provides clients in the entry, middle, affluent and self-employed markets in South Africa with a comprehensive range of financial service solutions to facilitate their long term wealth creation, protection and niche financing needs. Company is looking for experienced life and investment financial advisors to be based in its Kwa-Zulu Natal. Company offers the following:ü Provision of office space and full infrastructure for financial advisorsü Full suite of administration services, i.e. new business finalisation, client services and client retention mechanismsü Telephony services, i.e. internet, email, telephone, voice logging, secure storage of data, full suite of Microsoft accessü Access to business coaching and client advice supportü Assistance with practice managementü Training support, i.e. technical and soft skills trainingü Access to an effective lead generation systems and trainingü Support with succession planningü Support with unlocking of equity from adviser practices Output/Core Tasks:ü Establish long-term relationships with clientsü Financial planning for clientsü Focus on identifying client needs and then offer suitable financial solutionsü Provide excellent service orientation and frequent contact with clients Requirements:Matric or NQF4 equivalent certification (Essential)Tertiary Certificate and or Degree (Essential)Financial qualification and or RE5 accredited (Beneficial)Drivers license with own vehicle (Essential)Sales Experience and Skills (Essential)1 year financial industry experience (Beneficial)Latest 6 Months commissions statements (Beneficial) Remuneration and benefits:Choice of different Sanlam adviser contractsUp to 90% commissionVesting Bonuses for the first 2 yearsPerformance Bonus (13th cheque) in DecemberAssistance with the purchase of technology equipmentMembership of Pension Funds and Group Life SchemesInitial and ongoing training via Sanlams AcademySupport with industry related qualificationsAccess to mobile nurses and doctors for client medicalsAccess to Sales Consultants who can assist with client projects, database segmentation, product advice etc.Access to product specialists i.e. risk, savings, investments, private wealth, loyalty programs etc.Compliance supportMarketing supportAccess to Legal advisorsFinancial planning toolsTraining Allowances offered for Graduate Advisors R5000 R8000 over the first 3 months onlySalary offers to Qualified and Experienced Advisors R8000 R20000pm (Depending on track record)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4MzUwN19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777791&xid=1109_183507
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MINIMUM REQUIREMENTSBachelor’s degree in Human Resources Management/Business AdministrationProficiency in English, both verbal and writtenProficiency in isiZulu and any other South African languages, both verbal and written,will be an added advantage. MAIN JOB FUNCTIONS Manage the entire recruitment lifecycle, from job requisition to candidate on-boarding.Prepare and draft advertisements for vacant staff positions to be advertised internally and externally.Work closely with recruiting managers to understand staffing needs and support creating effective job descriptions.Ensure the strategic alignment of our human capital with organisational goals (workforce planning).Utilise various recruitment channels to source and attract qualified candidates.Implement targeted outreach and recruitment strategies to attract candidates from underrepresented groups from the Employment Equity goals.Conduct initial screenings and interviews to assess candidates qualifications and job requirements.Ensure a smooth and efficient interview process.Provide timely and constructive feedback to candidates and hiring managers.Provide strategic recommendations based on talent insights to enhance recruitment strategies and workforce planning.Focus on delivering an exceptional candidate experience throughout the recruitment process.Contribute to the development and execution of employer branding initiatives.Maintain/Develop accurate and up-to-date records/databases in the applicant tracking system.Generate recruitment reports and metrics to track the effectiveness of the hiring process.Ensure compliance with all relevant employment laws and regulations.Promote diversity and inclusion in the recruitment process. Collaborate with HR and hiring managers to facilitate a seamless on-boarding process for new hires.Conduct orientation sessions to introduce new employees to the company culture and policies
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3Nzc5MF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777701&xid=1108_177790
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Marketing
& Customer Service AssistantWe
are seeking an energetic and vibrant individual to join our dynamic Marketing
Department. The successful candidate
must have the following: Minimum Requirements·
Matric + Qualification in Marketing ·
2 – 3 years marketing experience - retail
experience advantageous·
Willing to work flexible retail hours when
necessary and required.·
Knowledge of stock rotation, spices and cooking·
Customer relationship building·
Articulate, good, clear modulated voice and
mannerism.·
Driver’s License advantageous ResponsibilitiesProvide excellence with regards to customer care,
inclusive of reviewing, investigating, and responding timeously to all
queries, complaints and requests. Attend to all Social Media messages and comments in an
articulate and professional manner. Attend to Admin duties – processing and placing orders,
completing supplier documentation, updating inventory lists, general adhoc
admin duties like filing etc. Ensuring marketing material is readily available at all
stores, including visiting of stores, ensuring displays are aligned to
marketing strategy and attending to promotional activities at stores. Assisting with new store openings, by ensuring that
hampers, vouchers, etc are available for smooth operations. Kindly forward your cv to recruitment@gorimas.co.za
Should you not
receive a response within 3 days of our application, please consider your
application as unsuccessful. All
positions will be filled in line with the company’s EE goals and objectives.
5h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Nepali Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Nepali and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experie...Job Reference #: 202645
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Looking for experienced recycling machine operator (palletizer and crusher operator’s) with management/supervisory experience. For Bopp ,pollyprop plastic.Pinetown area.Send below details to 083 209 1010:Full name: Age: Current location: Previous work experience: Previous Salary: Why did you leave previous job: References:
8h
Seeking two
qualified Safety Officers to join our dynamic construction team! Candidates
must possess a valid SACPCMP registration, SAMTRAC certification, and
have certificates in developing Fall Protection Plans, Risk Assessments and Method
Statements. A minimum of five years'
experience in the construction industry, with a focus on scaffolding,
insulation, asbestos removal, and rope access, would be an added advantage. Proficiency in
computer literacy with outstanding Excel skills is required. The
role demands flexibility to travel to various sites and the ability to maintain
comprehensive safety files for different projects and clients. Additionally, a
'Train the Trainer' qualification will be considered an advantage.
The
positions are both office and site based. Must be able to commute to our office
in Jacobs, Durban and must be able to work under pressure whilst maintaining a
professional demeanor.
Please send
us your 2 page CV and copies of all the relevant qualifications to:
info2@dbindustrial.co.za
Please note
that NO PHONE CALLS will be entertained.
11h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Arabic Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Arabic and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experie...Job Reference #: 202648
3d
1
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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Durban, Kwazulu-Natal Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202373 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves th...Job Reference #: 202373
3d
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Excellent Retail and Petroleum Company based near Edwin Swales requires an experienced Accountant/Book-keeper with Community Experience Read ad before applying:Degree or Diploma essentialCompleted Articles if degreed6/8 years experienceCommercial Experience essentialRecons dailyPayrollCashiers reportsPastel Partner essentialSage advantageousLedgersProcessing basic journal entriesStrong DebtorsCreditorsTax returns / SubmissionsManagement AccountsAbility to work under pressureRetail Industry experience advantageousFull understanding and knowledge of AccountsSalary: R25 000 to R30 000pm neg based on experienceEmail cv's that meet requirements to:staffsolve88@gmail.com
1d
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Start your application today and be on your way to America soon ✈️Summer Arrivals now on拾✈️Enjoy benefits such as FREE FLIGHTS, a fully furnished private bedroom, medical insurance, meals, study allowance of up to $500, weekly salary of $195.75 or more, 2 weeks paid leave during your year, Au Pair get togethers, local and international support, application and visa assistance, interview guidance and preparation for host family interviews, departure preparation and more.Do you love working with children, are you between the age of 18-26, have matric, passport, driver's license, childcare experience, single with no dependents, no medical conditions???Apply today - Contact us on 065 194 4611 or email larrisa@genesisaupairs.co.za for more.
1d
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Position
available for a Candidate Quantity Surveyor for a one year contract to be based
in Pinetown, Durban.
Minimum
requirements:
- B tech
or B Sc QS
- Must
have valid drivers licence and own transport
- 2 years
consulting experience
Please
forward CV to reception@rovert.co.za
2d
1
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Employer: Recharger
Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Customer Support Agent position has become available within the support centre.
Responsibility:The successful candidate should possess the following:
• Ability to efficiently engage with clients on general queries and support via email, WhatsApp and telephonically.
• Accurate capturing of client registration forms, and registration of pre-paid electricity meters
• Effectively provide clients with Municipal Electricity tariff rates
• Attention to detail.
• Ability to multi-task and ensure all queries are managed and resolved timeously.
• General administrative duties
• Ability to effectively work within a team as well as alone.
• Ability to work effectively with minimal supervision.
Candidate Requirements:
• Matric
• Must be computer literate.
• Customer service / call centre / general administration experience
• Ability to work weekends, public holidays and shifts.
• Clear Credit and Criminal Record
Required Skills:
Customer Service Agent – 1 year or less
Administration – 1 year or less
Market related salary with company benefits
Job Reference #: CustomerSupport070923 Consultant Name: Recharger Recruitment
3d
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Minimum Job Requirements:Bachelorâ??s Degree in Commerce or Engineering.Chartered Engineer/Accountant or CIMA a strong advantage.Min. 10 years negotiation experience at a Senior Management/Executive level.Has entrepreneurial flair and strong business acumen.Ability to present and communicate confidently and effectively, and able to influence others - good experience presenting to senior stakeholders (comfortable navigating raw data to extract insights).Key Performance Areas:Report to the Managing Executive: Commercial Finance:Conduct financial assessments and analysis, feasibility assessments - cost versus benefit; financial modelling on capital/commercial projects; and evaluation of initiatives.Develop, continuously improve, and share models for changing business needs and support teams in embedding new metrics and models.Develop business case motivations and perform necessary financial modelling for proposed projects, and monitor post-investment reviews of such projects.Perform and share analysis of and insights into supply and demand, market pricing, preferences and duties, as well as logistics.Compile and communicate the companyâ??s Commercial position, including revenue, volumes and pricing performance timeously and accurately.Identify and analyse the financial benefits of selling into different markets.New Business Acquisition â?? Growth:Investigate with local OEM future business plans.Analyse the market and create cycle plans.Investigate different markets and technologies.Develop and co-ordinate projects to introduce evolutionary new products and new markets.Ensure adherence to the acquisition process.Co-ordinate acquisitionâ??s cross-functional team to deliver on-time and accurate RFQs.Monitor control sheets/contribution statements and control data integrity.Ensure compliance to mandated thresholds and make decisions to pitch the best-selling prices on customersâ?? offers.Key Account Management â?? Sales, CRM & Profitability (Series & Projects):Ensure that external economic factors â?? LME, Forex, RIC, etc., are being tracked and recovered as per agreement.Lead price negotiations to recover impact of external economics/volume/project deviations which are beyond the agreement with customers.Monitor sales (volumes and revenue) according to the sales plan.Ensure profitability levels are at the level agreed in the plan or better.Support and motivate the KAMs to create CI (Sales & Commercial) ideas.Guarantee data integrity on customer portals.Ensure data integrity of selling prices and price matrix.Develop long term relationships with the customers.Conduct proactive customer visits.Sales Planning & Controlling:Lead the preparation of the third-party sales plan (FC1/FC2/budget and Strat Plan).Manage the preparation of sales reports (gross margin, flash, monthly, cockpit charts, etc.).Lead intercompany quotations.Co-ordinate and approve intercompany & Joint Venture price calculation for new products and mid-cycle adjustments.Compile monthly dep
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4Mjc3Ml9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1789783&xid=1108_182772
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Responsibilities: Data Analysis and Modelling:Develop and deploy machine learning and artificial intelligence models and algorithms to extract insights, predict outcomes, and optimize processesConduct in-depth data analysis, data exploration, and data preprocessing to extract valuable information from large datasetsApply statistical techniques and hypothesis testing to validate findings Data Strategy and Planning:Collaborate with stakeholders to define data-driven objectives and formulate data strategies aligned with business goalsIdentify key performance indicators (KPIs) and establish data collection and measurement protocols Feature Engineering:Engineer features and create data pipelines to prepare and clean data for modellingWork with data engineering teams to ensure data availability and quality Model Evaluation and Deployment:Evaluate model performance and fine-tune models for improved accuracyDeploy models in production environments and monitor their ongoing performanceImplement best practices for model version control and managementEnsure proven models are integrated into business processes and software products removing the requirement for human intervention to implement the model within their respective businesses Cross-Functional Collaboration:Collaborate with business analysts, data engineers, and domain experts to understand and address specific business problemsCommunicate findings and insights to non-technical stakeholders in a clear and actionable manner Leadership and Mentorship:Provide leadership and mentorship to junior data scientistsParticipate in knowledge-sharing and training programs to enhance the data science capabilities of the teamFoster a collaborative and innovative work environment Data Privacy and Compliance:Ensure data privacy and compliance with relevant regulations and best practicesDevelop and enforce data security protocols Requirements:Degree in Computer Science, Data Science, or a related fieldProven experience in data science roles, including hands-on experience with machine learning, deep learning, and statistical analysisProficiency in data analysis and machine learning tools and libraries e.g. Python, RStrong programming skills and knowledge of data manipulation and visualizationExpertise in data preprocessing, feature engineering, and model evaluationExcellent problem-solving and critical-thinking skillsStrong communication and interpersonal skills to effectively collaborate with various stakeholdersRelevant certifications e.g. Certified Data Scientist etc. are a plus
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MjE2MV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1788989&xid=1108_182161
1mo
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Technical Repair Manager. R30 000 CTC. Hillcrest. Matric with relevant experience in the technical/hardware environment. Able to manage small team of staff, deal with all stock and ensure client retention. Excellent communication skills with ability to problem solve. Hands on individual with a stable background and no ITC or Criminal Records. Saturday work required.If you do not hear back from us within 2 weeks of applying - please assume that your application was unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4MzI3Nl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777200&xid=1109_183276
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We have an exceptional opportunity for a dynamic individual with the right qualifications and experience to be part of the compliance department. This is located in Durban, Mhlanga.• 5-7 years of experience in a FAIS and AML/CFT role in a banking institution• Legal/finance qualification/or similar and other compliance related courses/ qualifications• In-depth knowledge of the FIC Act including all subordinate legislation and FAIS Act including all subordinate legislation is essential.Guide and advise branches on AML/CFT and FAIS requirements.Conduct compliance training as per the compliance training plan, when required.Conduct compliance monitoring and testing, including providing recommendations and actions plans.Assist in filing of Cash threshold reports to the FIC on the goAML platform.Assist in managing all projects relating to the reporting to the FIC.Conduct investigations and file STRs/SARS to FIC on the goAML platform.Review and recommend for approval the opening of all high-risk accounts and reporting thereof.Review and approve Re-KYC of high-risk accounts and the EDD review memos.Reviewing and closing of transaction monitors.Prepare and submit monthly and quarterly reports to management on STR/SARS filed, high risk accounts, frozen accounts and the compliance monitors.Regularly review the compliance monitor’s functioning, quality of commentary and timeliness of clearing.Updating and managing SWIFT KYC Rrgistry.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NzY1M19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777179&xid=1108_177653
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Responsibilities Supervise manufacturing processes to ensure the production of high-quality work in an efficient and safe manner.Collaborate with other engineers to enhance equipment designs, providing better services while optimizing costs.Identify and address issues in the production line, proposing effective strategies for improvement.Prioritize environmental considerations, developing strategies to reduce carbon emissions in line with industry standards.Enforce safety protocols and procedures to maintain a secure working environment.Guide and instruct new workers, facilitating their understanding of organizational processes.Schedule and conduct regular meetings with various departments to stay informed about ongoing projects and challenges.Prepare and submit regular reports detailing the progress of systems and production lines. Skills and Qualities Tech qualification in Engineering or related field.Strong analytical and problem-solving skills.Excellent communication and collaboration abilities.Commitment to sustainability.Proven experience in manufacturing processes and equipment optimization (advantageous)Familiarity with safety protocols and procedures.Strong organizational and time-management skills.Energetic with an eagerness to learn
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NzU5Ml9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777123&xid=1108_177592
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Location: Head Office, Mobeni (with service areas in Durban, Pietermaritzburg, Cape Town)Key Responsibilities:Craft and implement innovative retail marketing ideas and shopper marketing campaigns.Manage multi-channel marketing campaigns from start to finish, ensuring alignment with our growth plans and profitability goals.Oversee promotional activities, track campaign results, and analyze social media and website performance.Develop and execute strategies to enhance market share and ensure competitive retail pricing.Build and maintain strong relationships with stakeholders, ensuring comprehensive support for the company in the market.Sales Focus:Drive the wholesale strategy, prospect new leads, and achieve sales targets.Develop sell out strategies to ensure positive sales growth and market share expansion.Work closely with Buyers to negotiate prices/terms and manage sales agreements.Marketing Excellence:Create a comprehensive 360° marketing plan, including consumer engagement, trade marketing, PR, and CRM.Plan and execute marketing initiatives, ad campaigns, events, and sponsorships to build brand awareness and value.Budget and Financial Management:Set and manage budgets, ensuring effective use and ROI across all marketing and promotional activities.Stakeholder Engagement:Foster strong relationships with all stakeholders, coordinating PR activities and gaining maximum exposure for the company.Inventory Management:Ensure optimal stock levels, manage inventory across stores, and maintain high merchandising standards.Ideal Candidate:Holds a Business/Marketing degree or equivalent experience.Brings at least 5 years of Retail Sales management experience, with a proven track record in brand and marketing strategy development.Experienced in multi-channel marketing and driving significant ROI results.Strong leadership qualities, with experience in managing and leading teams.Must have a Drivers License, own vehicle, and be willing to travel.What We Offer:Full-time, Permanent position.Salary Range: market-relatedA dynamic work environment with the opportunity to make a significant impact.Compliance with all Covid-19 policies and regulations.Apply Now! If youre ready to take your career to the next level, submit your detailed CV by no later than 16 February 2024. Our client is committed to Employment Equity and preference will be given according to their EE plan.#RegionalSalesManager #RetailSales #CareerOpportunity #Durban
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NzU2OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777111&xid=1108_177568
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Urdu Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Urdu and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experience ...Job Reference #: 202639
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