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1
*We require a mature young, responsible and customer oriented person to join our team as our workshop and service technician. Our vacuum pumps are a critical part of our customer’s process so if they need to be repaired or serviced, then a quick and very accurate response is critical. This means the successful candidate will need to be able to manage many issues at once and respond effectively to customer needs both during normal work hours but also outside of normal hours when required.*
* Candidate must have strong knowledge of mechanical and electrical principles
* Will be required to do in service centre work (Hands-on)
* Perform stripping, cleaning, testing and building of Vacuum Pumps, Book in all pumps as per procedure when delivered on site and ensure that the line manager is informed of the delivery.
* Liaise with customers in a professional and courteous manner. He will be contacting customers to discuss fault finding and servicing of their pumps. They are to inform customers when their pumps will be serviced /repaired and delivered back to the customer.
* Travel to clients for onsite servicing and repairs when required.
* Ensure the completion of the sales process of the service, from enquiry to successful repair, delivery, and payment in co-ordination with team.
* Candidate must be capable of creating a job card and quoting.
* Proactively follow up on offers made and constant liaising with customers regarding status of orders and back orders.
* Retrieving order numbers, processing proforma invoices and proactively following through with its implementation.
* Ordering of local buy out products for service.
* Prepare spares and pumps that must be picked for delivery/collection by customers.
* Be computer literate. Advantage in Microsoft Office, Outlook, Excel, Pastel.
* Log data for the service centre and keep track of monthly statistics.
* Update company SharePoint documents and lean kit daily.
* Filing documents.
* Must be able to follow existing procedures and implement new/improved procedures in the workshop.
* Must know basic conditions of employment and adhere to them when dealing with staff.
* Will be required to work overtime when necessary.
* Must be willing to learn more skills and do training.
* Must have a good understanding of stock and spares levels.
* He will be reporting to the senior technician and branch manager.
* Experience in managing of staff such as workshop assistants.
* Travel overseas may be required for training.
* Travel to our branches in CT, Jhb and PE may be required from time to time.
* Assist with deliveries and collections to the branch.
* Assist customers with enquiries. This includes email, telephonic and in person.
* Source parts required for all non-company products.
* Assist with walk-in customers.
* Provide follow up dates and actions for next service.
3-5 years’ experience working in a service workshop.
-Mechanical &
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2y
1
Technical Counter Sales ManagerResponsibility:Technical Counter Sales Manager. Hillcrest. R30 000 CTC. Customer focussed individual with hardware/technical background. Able to offer advice and solutions whilst leading small team of staff. Foster a positive culture with continuous improvement and exceptional customer service. Develop and implement sales strategies to drive revenue growth whilst monitoring trends and competitor activities. Provide reports to HO, whilst mentoring staff and dealing with any related issues. Able to work Saturdays from 8:00 - 13:00. Stable background with no credit or criminal records.
If you do not hear back from us within 2 weeks of applying - please assume that your application was unsuccessful.Salary: R30 000 CTCConsultant Name: Nicki Bigham
19h
1
Our client, a truck company in Pinetown is seeking a Sales Executive to join their team.
*Candidates from the Automotive Industry are encouraged to apply*
Job Description:
Identification of new customers and the sales of vehicles to these customer’s
Accurate understanding of the deal process.
Customer retention and growth.
Ability to reach targets set out for sales.
Ensuring all vehicles are invoiced timeously, support the process.
Efficiency with vehicle handover and delivery.
Ensuring good customer service.
Monitoring and Administration.
Customer Care
Deal Closure
Minimum Requirements:
Matric Certificate or higher
Qualification in Sales and Marketing advantageous
Minimum 3 Years’ experience in sales within trucking/commercial Industry
Code 14 license advantageous
Personal Attributes:
Analytical thinking
Customer relations
Confident and proactive approach – anticipates issues and requirements
Attention to detail
Strong documentation skills
Good communication skills
SECTOR: Automotive
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19h
1
Position: Operations Manager
Location: Pinetown, New Germany
Purpose of the Job:
The Operations Manager is primarily an Operations support function which is responsible to create operations excellence across all functions within the KZN branch, the aim is to enable the Warehouse and Operations teams to deliver exceptional service to customers.
The KZN branch is a strategic component of the organisation within the Supply chain, it is a key link to all our DC’s and branches within and all its affiliated customers. The KZN Branch facilitates the importation and flow of strategic commodities and other goods for the business as well as supporting the branch’s customer requirements.
The satisfaction of customer needs through world class products and services is the main priority of this key role.
Qualification and Skills Level:
Strong leadership and demonstrated change management abilityBCom or similar Qualification,Formal qualification in Logistics//Operations/Supply Chain Management and a minimum 5 years’ experience within an Operations/Supply Chain Environment or equivalent experience.Excellent knowledge of Microsoft packages: Excel, Word, Power Point and Outlook.Excellent knowledge of ERP systems – SYSPRO, SAP, WMS or similar.Minimum of 10 Years’ experience in an operations environmentProject Management Skills and experienceMember of SAPICS or other Professional Supply Chain associations
Demand Planning and Procurement
Manage Demand and Replenishment for the branch in conjunction with Factory MRP processesManage Procurement operations in line with Group PolicySupport Central Procurement initiatives at Head office
Warehouse
Allocate resources in warehouse to cover receiving, put-away, pick, dispatchDesign and implement SOP’s for all aspects of the warehouseManage the adherence to SOP’sManage 3rd Party Warehouse operationsMeasure the overall warehouse and review the scorecard with the teamSupport Food Safety Culture and Sustainability
Distribution
Manage the allocation of fleet resources (own and out-sourced) to serve customersDesign a fleet “mix” which suits the customer baseDesign route plans that optimise the fleet without compromising customer serviceManage fleet costs within budgeted levels and against best practice
Stock Management and Process Control
Become the custodian and process owner relating to stock managementImplement systems to manage stock proactively and to limit stock lossesMeasure the adherence to stock manag...
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20h
1
Westville Durban
Our client seeking a dynamic and customer-oriented individual to join their team as an Account Manager. As an Account Manager, you will play a crucial role in maintaining and nurturing relationships with valued clients. You will be responsible for ensuring client satisfaction, promoting products and services, and driving business growth.
Responsibilities:
• Oversee the smooth running of assigned accounts, including financial aspects and resolution of operational issues.
• Conduct regular client visits to establish and maintain strong relationships.
• To manage assigned accounts, addressing customer inquiries and resolving any issues or concerns.
• Collaborate with internal teams, including sales, Bureau Services, operations, and technical support, to ensure seamless customer experience and effective account management.
• Identify and pursue opportunities for upselling and cross-selling additional products or services to existing clients.
• Proactively address any potential account risks and implement strategies to mitigate them.
• Demonstrate self-motivation and drive to achieve targets and exceed expectations.
• Pay meticulous attention to detail, ensuring accuracy and quality in all aspects of client interactions and account management.
Qualifications and Skills:
• Previous experience in account management or a related customer facing role is preferred.
• Excellent communication and presentation skills, both verbal and written.
• Proven ability to build and maintain strong relationships with clients.
• A self-motivated individual with a positive attitude and strong interpersonal skills.
• Demonstrated attention to detail and accuracy in managing client accounts and information.
• Possess a humble, friendly, and kind demeanor, creating a positive and welcoming atmosphere for clients and colleagues alike.
• Proficiency in using various software applications and tools for client management and reporting.
• Valid driver’s license and access to own transportation for client visits.
Joining our client as an Account Manager offers an exciting opportunity to work with a leading company in the industry. You will have the chance to showcase your client management skills, build lasting relationships, and contribute to the growth and success of the organization.
20h
2
Training provided making pizzas and serving customers.
1d
Join
Our Team! Sales Assistant Wanted
Are you passionate about delivering exceptional customer experiences? If
so, we want you to be part of our dynamic team! We are currently seeking a
motivated and friendly Sales Assistant to join us here at Foto First Hillcrest.
Qualifications:
Excellent Communication
Skills: Engage with customers in a positive and
helpful manner.Fast Learner: Able to become quickly competent at new tasks.Cheerful and Outgoing
Persona: Create a welcoming atmosphere for our
diverse clientele.Customer-Centric Attitude: Demonstrate a willingness to go the extra mile for our valued
customers.Flexibility: Able to work retail hours and weekends to accommodate our
customers' needs.Computer Knowledge: Must be computer literate. Prospective candidates will be tested
on their PC skills. Adobe Photoshop experience will be an advantage.
Responsibilities:
Assist customers in selecting and
purchasing photographic and copy services.Provide product knowledge and guidance to
meet customer needs.Operate computer systems.Maintain a clean and organized shop
environment.Contribute to a positive and
collaborative team atmosphere.Ensure all work is done timeously.
If you're ready to bring your energy and passion to a thriving business,
we'd love to hear from you! Please email or WhatsApp your resume and a brief
cover letter expressing why you'd be a great fit for our team. Join us in
creating memorable experiences for our customers!
Email:
hillcrest@fotofirst.co.za
WhatsApp:
076 9482802
2d
1
Well established IT Services Company is looking for an IT Systems / Support Engineer based in Durban
Role:
* Client maintains on premise infrastructures and their private cloud
* The Engineer will be required to do both remote support and on-site work depending on the needs of the company
* Experience + Own vehicle is a necessity
Minimum Requirements:
* Grade 12
* Relevant IT qualifications
* IT experience of 4 to 5 years +
* Excellent administrative skills for capturing job sheets
* Must be highly organized
* Customer services and support skills
* Ability to multi-task and work under extreme pressure
* Microsoft Windows Server experience
* Microsoft SQL is advantageous
* Experience with Cloud Backups is advantageous
* Valid Driver's Licence
* Own vehicle - ESSENTIAL
The successful candidate will be required to:
* Attend to various service requests logged by clients, resolve issues in timeous manner and work alongside other engineers in projects and other tasksDaily Tasks involve but are not limited to:
* Deployment of new servers
* Design and setup new environments (Servers, network, etc...)
* Upgrade / reconfigure existing environments
* Install, maintain, troubleshoot other software (accounting packages such as Omni, Evolution, Pastel etc...)
* Update the helpdesk system to maintain communication with clients on ongoing issues
* Respond to emails from management & clients
* Provide occasional onsite support
* Assist the support team with escalated technical issues
If you meet the above requirements and wish to apply, please email your CV to (Email Address Removed)
Due to the high volume of applications received, only shortlisted candidates will be contacted. Should you not hear from us within (1) week following your application, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions
*Desired Skills: *
* IT Systems
* Support Engineer
* Microsoft Windows Server
* Cloud Backups
*Desired Work Experience: *
* 2 to 5 years
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2y
1
Our client in Pinetown, KZN is looking for a highly skilled, qualified motor vehicle technician.Job Responsibilities: To carry out diagnostic and electrical work and support junior mechanicsTo take steps to ensure servicing of the vehicle remains within the targeted percentages of the manufacturer timeTo discuss technical matters with service advisors and customers To ensure standards are maintained with vehicle care and safety whilst performing functionsTo ensure vehicles are returned to the customer after service in a neat and clean condition Qualifications / Requirements: Trade Test Certificate (Automotive)Franchise dealership working experienceValid Drivers LicenseClear criminal recordRemuneration: R16 500 Basic salary per month + Incentives (R6 500) + BenefitsAPPLY NOW!Visit our Website for more opportunities:
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc0MjYwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189311&xid=1109_74260
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2y
1
Our client is looking for a Workshop Foreman to join their Service Department. The main purpose will be to provide effective technical support to staff and ensuring excellent customer service is provided.The applicant must be an experienced workshop foreman, a senior in his role and well skilled. Summary: The main purpose will be to provide effective technical support to staff and ensuring excellent customer service is provided.Job Responsibilities: Assists technicians in developing their skillsUnderstands and ensures compliance with manufacturer warranty and policy proceduresEnsures that all department employees receive appropriate manufacturer trainingConducts regular performance reviews for all technicians in accordance with dealership guidelinesEnsures that all repairs are assigned to technicians in an equal and fair mannerProvides technical support for technicians when necessaryEnsures repairs are charged out correctlyChecks progress of each repair order throughout the dayMaintains high-quality service repairs and minimizes comebacks.Conducts periodic spot checks of completed jobs for thoroughness and qualityRoad tests vehicles to quality-check work performedEstablishes and maintains customer follow-up program to confirm satisfaction with the service experienceHandles all customer complaints within 24 hours, informing other managers as appropriateMonitors technicians' daily productivity reportsMonitors shop condition, including cleanliness, safety and the condition of shop equipment. Reports problems to the service manager or dealerEnsures the proper care, storage and inventory of special toolsKeeps abreast of new equipment and tools available and recommends purchasesMaintains safe work environmentMaintains professional appearanceOther tasks as assignedRequirements:Qualified Motor Vehicle TechnicianMust have 5 years experience at a Motor Dealership as a Workshop ForemanRelevant manufacturing trainingValid drivers licenseClear Criminal RecordSalary: R18 000 - R20 000 Basic Salary + Incentives (R8 000) + BenefitsAPPLY NOW!Visit our Website for more opportunities:
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzczOTc0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188231&xid=1109_73974
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2y
1
Legal Advisor (JB1459) Pinetown, Durban Market Related Salary Kontak Recruitment is currently sourcing and recruiting for a Legal Advisor vacancy based in Pinetown, Durban, KZN. The Legal Advisor is responsible for ensuring and maintaining legal and regulatory requirements of the company in respect of all commercial matters, corporate law, companys act, and fulfilment of the companys regulatory requirements. The Legal Advisor is responsible for drafting and vetting of contracts from inception, providing well-reasoned legal opinions, responsible and sustainable researched and well thought processing. Responsible for assisting the Board and its Committees to facilitate business and ensuring corporate compliance in terms of the Companies Act and relevant legislative requirements. Train and support the Directors, Executive Committee Members, and other relevant stakeholders by providing advice and support to key stakeholders with regards to the relevant statutory governanceRequirements of the Legal Advisor: Relevant qualification and LLB (A Business qualification will be advantageous)Minimum 8-10 years of post-admission as a currently admitted attorney.Excellent knowledge of all relevant Acts and legislationMust be an admitted Attorney or Advocate of the High Court in South AfricaBroad level of legal experience particularly in South African company law with a corporate commercial environment, is a requirement.Planning and organizing competenciesMeticulous attention to detail.Excellent communication skills especially verbal and written English.Certify in the integrated report whether the organisation has filed required returns and notice in terms of the Company Act, and whether all such returns and notices appear to be true, correct and up to date.Ability to function in a highly pressurized environment.Proactively build and develop internal and external networks.Portrays professional image of self and role.Strong commercial contract drafting skills.Fully proficient in MS Office and Adobe SuiteCompany Secretarial and Compliance Manage and maintain the statutory records for the Group.Proactively research and advise on the impact of relevant legislation on the business and possible impact on the business.Review and recommend payments to relevant service providers.Maintain statutory registers and records.Attend to any ad hoc requests by the Company Secretary.Legal Advise on, draft and/or review legal agreements for the Group.Conduct contract negotiations with customers, vendors and other third parties.Apply for, protect, and maintain the Intellectual Property and Trademark rights of the Group.Coordinate and advise on all legal matters.Identify and minimise legal risks throughout the Group in conjunction with the Risk Management Team that you will establish and maintain to ensure effective and appropriate verbal and written commun
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2y
1
The Sales Representative is responsible for Sales and Business Development. This includes Client management, administration and any ad hoc duties requested by the Sales Manager or any other person in a Senior position.
Sales - Identify potential Clients and projects as well as follow up on new leads and referrals - Conduct site surveys - Create new business opportunities for the Company by presenting and selling products and services to new and existing Clients - Ongoing Client communication regarding new product and service opportunities, special developments, information or feedback - Meet monthly and quarterly sales targets set by Management
Client Management - Manage and develop existing Key Accounts through quality checks and other follow-ups - Identify and resolving Client concerns and or queries - Maintain a professional relationship with the Clients by delivering and adhering to their requirements as well as offering customer support both during and after the project has been completed - Manage the quality and consistency of product and service delivery - Manage the progress of the projects Administration Administration - Prepare sales presentations, propoposals, tenders and contracts
- Prepare status reports including sales forecasts, information on activity, closings, follow-ups, and adherence to goals - Prepare feedback reports for Management meetings - Prepare paperwork to activate and maintain contract services - Develop and maintain the customer base in order to meet all sales forecasts and budget
Health, Safety, Quality and Environmental Responsib ilities Health, Safety, Quality and Environmental Responsib ilities - Report any deviations that could lead to an accident - Participate in Safety Training to improve safety standards - Report incidents and accidents before the end of a shift - Adhere to the Company's Health and Safety policy and procedure - Look after your own safety and that of other employees - Ensure that the SHEQ Management System requirements are met towards customer, internal, ISO, regulatory / legal requirements. - Manage and perform all internal processes, especially those that affect the quality of the Organization's products. - Work with Customers, Colleagues and Contractors towards continual improvement of the Management system and report the need for improvement to Management. - Keep up standards and regulations with respect to Products and Services
* Minimum of Grade 12 or equivalent
* Minimum of 5 years sales or Key Account management experience
* Minimum of 3 years’ sales experience in the IT or Network Infrastructure industries
* A relevant degree / diploma will be an advantage
* Must have Industry related knowledge
* Must be proficient in MS Office and MS Projects
* Experience with budgeting and basic finances
* Excellent negotiating skills
* Extensive experience with Customer Service
* Excellent verbal and written communication skills in English and Afrikaans
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2y
1
*A reputable Financial Services Company is seeking to employ experienced Sales agents. Our employees nominated us ‘the best company’ to work for, for 3 years running! *
*We invest our time and energy into growing and developing individuals to become the best of the best and to succeed beyond expectations. Our most important value is to give ordinary individuals an opportunity to GROW within our extraordinary organisation. *
*Job Responsibilities:*
The ideal candidate will be working closely with our experienced team, marketing and advertising our products to the South African public. The candidate will help to generate interested customers and expand sales growth for the business.
Plan and prioritise personal sales activities and customer/prospect contact towards achieving agreed business aims, especially managing personal time and productivity.
Use customer and prospect contact activity tools and systems, and update relevant information held in these systems.
Respond to and follow up sales enquiries using appropriate methods.
Attend training to develop relevant knowledge, techniques and skills.
*Requirements:*
It will be essential, for you to have the following skills:
Experience of at least 6-12 Months in a similar role is required
A great telephone manner with persuasive communication skills
A matric certificate/NQF level 4
Hardworking, reliable, professional and success driven
*What’s in it for you?*
We know how important it is to look after our people, and you can expect an excellent rewarding benefits package when you join our team, including:
• Uncapped, above the norm commission structure
• Individual incentives
• Opportunity to progress & develop into a huge career
• Fun and energetic working environment
*Requirements:*
It will be essential, for you to have the following skills:
Experience of at least 6-12 Months in a similar role is required
A great telephone manner with persuasive communication skills
A matric certificate/NQF level 4
Hardworking, reliable, professional and success driven
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2y
1
Quality Assurance Officer ( Call Centre) JB1832Pinetown, DurbanR7000 R9000 per monthThe QA ensures that all advisors use the same script, aftercall procedures and accountability standard. QA will periodically review sales data, customer surveys and call logs. They will use the information to ensure that company sales and service goals are in alignment with quality standards.Educational Requirements:Grade 12Data capturing and administrationPrevious experience working in administration/QAExcel proficiencyDuties and responsibilities:Complete all administrative duties includingInterpret and implement quality assurance standardsEvaluate adequacy of quality assurance standardsDevise sampling procedures and directions for recording and reporting quality dataProvide feedback on adhoc non-sales feedback requestsDistribute QA report at the end of each shift to the National Sales ManagerDistribute MTD and YTD QA reporting to the National Sales ManagerInvestigate customer complaints and non-conformance issuesCollect and compile statistical quality dataAnalyse data to identify areas of improvement in the quality systemDevelop and recommend and monitor corrective and preventive actionsPrepare reports to communicate outcomes of quality activitiesIdentify training needs and organize training interventions to meet quality standardsCoordinate and support on-site audits conducted by external providersEvaluate audit findings and implement appropriate corrective actionsMonitor risk management activitiesResponsible for document management systemsAssure ongoing compliance with quality and industry regulatory requirements
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2y
1
Our client in Pinetown, KZN is looking for a highly skilled, qualified motor vehicle technician.Job Responsibilities: To carry out diagnostic and electrical work and support junior mechanicsTo take steps to ensure servicing of the vehicle remains within the targeted percentages of the manufacturer timeTo discuss technical matters with service advisors and customers To ensure standards are maintained with vehicle care and safety whilst performing functionsTo ensure vehicles are returned to the customer after service in a neat and clean condition Qualifications / Requirements: Trade Test Certificate (Automotive)Franchise dealership working experienceValid Drivers LicenseClear criminal recordRemuneration: R16 500 Basic salary per month + Incentives (R6 500) + BenefitsAPPLY NOW!Visit our Website for more opportunities:
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc0MjYwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189311&xid=1109_74260
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2y
1
New Germany - Large Manufacturing company are recruiting for an Ordering Processing Consultant who will be responsible for receiving, checking and processing customer orders; expediting orders to ensure delivery dates are met; interact with production, logistics and clients; monitor sales volumes vs forecasts for key clients; as well assist with general customer service and sales support. Applicants should ideally have a related NQF6 three year qualification and 1-2 years experience. Applicants must have excellent administration skills and be computer literate. Position to start on a three month contract
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2y
1
Our client is looking for an experienced Parts Manager to drive and motivate the parts team into reaching the next level. A minimum of 3 years Parts Management experience within a franchised dealership and contactable references are essential.Responsibilities: Ability to run Parts Department and manage all Parts SalesManage inventory and stock controlCustomer serviceOverseeing orders for replacement partsMeeting set targetsDebtors controlWork closely and communicate effectively with service departmentPlease note that only experienced candidates will be considered and contacted.Apply now! Visit our website for more opportunities: w
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2y
1
I HAVE 2 CLIENTS IN PINETOWN LOOKING FOR BOOKKEEPERS
1. Automotive repair and modification company - pinetown
2. HVAC - Heating and Ventilation repair and manufacturing / engineering client - westmead
able to oversee staff
debtors / creditors
reconciliatiions
vat returns
bookkeeping
reporting
age analysis
stat returns
expenditure
monthly bank statement
* An eye for detail
* The ability to meet deadlines
* The ability to communicate complex data in a clear way
* Exceptional organization skills
* The ability to prioritize projects
* The ability to meet deadlines
* Customer service skills
* Excellent data entry skills
* Payroll accounting skills
R13000pm gross
* An eye for detail
* The ability to meet deadlines
* The ability to communicate complex data in a clear way
* Exceptional organization skills
* The ability to prioritize projects
* The ability to meet deadlines
* Customer service skills
* Excellent data entry skills
* Payroll accounting skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzIzMjQxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1181854&xid=1555_23241
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BI Analyst/ Solution Designer (JB1552) Parktown, JohannesburgR95 000 CTC per MonthDuration: 12-month contractOverviewThis role will focus on new change requests submitted for deployment and will include managing the change throughout the SDLC, coordinating with the respective teams required for successful deployment. The role requires an excellent communicator who feels comfortable interacting with stakeholders at various levels. your primary priority will be to increase the velocity of change combined with enhancing customer experience by proper facilitation of solution design knowledge between users, development teams, and testing teams. Minimum Requirements: Relevant qualification (IT/ project management)2 5 years experience within a Solution Designer/ Technical BI Analyst rolePrevious working knowledge of Underwriting platform management systemsExcellent IT related project management skillsExperience working with Agile Software Development life cycleAdministrative skills in Jira, such as, Creating Workflow and Screen schemes, Project, and board setup, Writing JQL Queries etc. (Preferred)Duties and Responsibilities: Promote use of digital services by understanding all the relevant applications and business processes as well as the business challenges and requirementsSupport the completion of projects from a solution design perspectiveEnsure all changes to systems and applications are well defined through solid business requirements (functional and non-functional) and solid solution design by applying industry standard solution design principlesVendor managementDefine and maintain a continuous improvement philosophy which supports both technology and business strategyProvide application and solution functional knowledge to solve complex business challengesSupport the quality and manage expectations in creating, modifying and/or following existing processes related to solution designContribute towards risk awareness and risk management initiativesManage change requests allocated to IT throughout the SDLC
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzQ2ODM0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1159230&xid=1108_46834
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2y
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Title of Position: Print Studio Manager
Classification: Permanent
Department Name: Print Studio
PRIMARY PURPOSE AND FUNCTION
To Serve the Associations customers by providing a commercially viable Print Studio and graphic design service. Lead the production team to ensure efficient and cost-effective delivery of the Print Studio services.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The Print Studio Manager's core responsibility is to manage all aspects of the Print Studio to achieve sales and service level targets and profit and to explore new revenue streams within the business and oversee various projects and tasks.
Responsibilities include but are not limited to:
* Offer a full menu of relevant services and products to the customers.
* Manage and respond to queries relating to suppliers and services.
* Manage and supervise all subordinates.
* Prepare and manage the budget for the Print Studio.
* Ensure that revenue and profit targets are met.
* Control expenditure and keep shrinkages/ wastages to a minimum.
* Update Price list annually and ensure all prices are correct.
* Conduct staff appraisals.
* Promote and market the Print Studio.
* Deal with customer queries and complaints.
* Prepare promotional material and displays.
* Create designs, concepts and sample layouts for clients and Association.
* Concept /Design adverts, flyers, magazines, and work on special projects.
* Production Management and Desk top publishing for print.
* Implementation of the relevant aspects of the Association's Strategic Plan.
* Merchandising and stock control.
* Ensure the area is need and tidy.
* Confer with clients to discuss and determine layout design.
* Do Cash-ups and issue requisition for change (money)
* Maintain awareness of market trends.
* Manage account customers and collect outstanding money.
* Customer recruitment & Retention.
* Ensure that machines are maintained/repaired timeously.
* Ordering of all print production consumables.
* Grow customer base.
* Manage operational requests of the Print Studio.
* Ensure systems are in place to meet customer demands and deadlines.
* Establish and maintain a courier service.
* Assist the Executive Director with any specific tasks, projects and programmes as well as any other print studio related tasks for the Association, which may reasonably be expected of an employee in this position.
* Have a valid code B driver's licence.
* Must have own transport.
QUALIFICATIONS, KNOWLEDGE AND SKILLS
* Preferably a Graphic Design Diploma or relevant qualification.
* At least 5 years relevant experience in a retail environment.
* Management experience would be an added advantage.
* Coaching and mentoring staff to overcome weaknesses and shortcomings.
* Knowledge of Coral Draw/Adobe Suite
* Knowledge of Desktop Publishing
* Knowledge of media production, communication and dissemination techniques and methods.
* Intermediate to advance skills in word processing, spreadsheet, database, presentation, software and inter
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU0XzU1NzdfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1147934&xid=1554_5577
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2y
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