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Are you an experienced and dynamic Used Car Sales Manager looking for your next exciting opportunity? Our well-established dealership in Pretoria is seeking a skilled professional with 5 years of experience in the automotive sales industry.Key Responsibilities:Lead and manage the used car sales team to achieve sales targets and maximize revenue.Develop and implement effective sales strategies to drive business growth.Oversee the entire sales process, from customer engagement to deal closure.Ensure the maintenance of high-quality customer service standards.Collaborate with the dealership management to analyze market trends and identify opportunities.Sourcing stock and ensuring dealer has sufficient stock at all times.Qualifications:Minimum of 5 years of proven experience in used car sales management.In-depth knowledge of the automotive industry, market trends, and customer behavior.Strong leadership and team management skills.Excellent communication and negotiation abilities.Results-driven with a focus on achieving sales targets.Job Types: Full-time, PermanentSalary: R400 000,00 - R800 000,00 per month
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NzgyMV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1778046&xid=1108_177821
11h
1
Craft strategy and drive for success for DFI. Take responsibility for the effective rollout , implementation and reporting of the balanced scorecard and performance improvement initiatives. Make a substantial and meaningful contribution to the Integrated report. Experience in the monitoring and evaluation space preferably within a Development Finance Intuition and experience in corporate strategy planning and reporting required.Degree in Business Management/Economics or Finance with Minimum 5 years experience in a DFI
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NzgzMF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1778045&xid=1108_177830
11h
1
SavedSave
We are looking for an experienced Senior Engineer with solid background in network administration and architecture. Familiarity with access control models and network securityEvaluate designs to determine the most efficient and effective solution.Experience in selecting, design engineering, solution engineering, project engineering, integrating, and implementing Cisco network architecture and related technologies.Experience required:At least 10 years of hands-on experience in network device configuration and troubleshootingExperience with the following vendors (Fortinet, Juniper) – MustExcellent knowledge of access networking technologies, routers firewalls, VPN solutions, Quality of Service, subnetting, etc.Administration and Maintenance.Ability to work independently.Good communication skillsLeads the performance of day-to-day networking tasks to ensure network reliability, availability, and serviceability with minimal interruption.Leads network technology upgrade or expansion projects, including installation of hardware, software, and integration testing, as well as coordinating these activities without disturbing the function of other systems.Work closely with internal and external teams for problem resolution.Design and deploy functional networks (LAN, WLAN, WAN)Configure and install software, servers, routers, and other network devices.Monitor the network to ensure optimum performance, reliability, and availability.Create, oversee, and test security measures (e.g., access authentication and disaster recovery)Contribute to the technology lifecycle roadmap for the technologies in scope, including technology absorption risk, technology refresh, migration retirement strategies.Maintain complete technical documentation.Provide recommendations on improvements to network performance (capacity, availability, and scalability) Qualifications required:MatricJuniper (JNCIP)/Fortinet NSE7 - MustCurrent Cisco Professional certification (e.g., CCNP, CCDP) – advantages
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NzkyNl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1778013&xid=1108_177926
11h
1
SavedSave
Job Description/Duties:Digital Marketing & Brand Management:· Oversee digital marketing channels, including social media, email marketing, SEO, and online advertising. Stay informed about emerging digital trends and technologies. Contribute to the ongoing development and enhancement of the brand identity, ensuring consistency across all marketing materials and communication channels.Budget Management:· Responsible for the development and management of marketing budgets. Monitor and analyze campaign performance metrics to ensure effective resource allocation.Team Leadership:· Manage and inspire a team, fostering a collaborative and innovative work environment. Provide guidance, mentorship, and support for team members to enhance their skills and contribute to overall success.Strategic Planning & Campaign Management:· Develop and execute comprehensive marketing strategies to achieve business objectives, with a focus on brand positioning, audience targeting, and revenue growth. Lead the conceptualization, planning, and execution of multi-channel marketing campaigns, ensuring alignment with brand guidelines and messaging consistency.Cross-functional Collaboration:· Collaborate with cross-functional teams, including sales, accounts, and yard to ensure cohesive and integrated marketing efforts. Minimum Requirements:· Bachelor’s degree in marketing, Business, or related field· Marketing experience, with a focus on strategic planning and campaign management.· Valid Driver’s License & own transport· Languages: English, Afrikaans (advantageous), Zulu or any other South African language (advantageous) Please mail your CV to hr3 (at) peopledimension (dot) co (dot) zaShortlisted applicants will be contacted within 2 weeks, if you do not hear from us by then your application for this position was unsuccessful, but you have been added to our database for future vacancies.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3Nzc5OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777709&xid=1108_177798
12h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Dutch and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on th...Job Reference #: 202434
4d
1
SavedSave
Position: Project ManagerLocation: PretoriaSalary: Market relatedClosing date: End Feb 2024 Our client seeks a skilled Project Manager for wastewater and water treatment projects. Responsible for overseeing design, construction, and operation, ensuring timelines, budgets, and quality. Ideal candidate has strong mechanical engineering background and extensive water treatment project management experience. Key Responsibilities:Spearhead the planning, execution, and supervision of water and wastewater treatment projects from inception to completion.Develop comprehensive project timelines, budgets, and resource allocation strategies to ensure efficient project delivery.Coordinate and manage multidisciplinary project teams, fostering collaboration among engineers, contractors, and stakeholders.Ensure strict compliance with regulatory requirements and industry standards throughout project lifecycles.Provide expert technical guidance and support to project teams as necessary, resolving complex issues and challenges.Proactively identify and mitigate project risks to minimize potential disruptions and cost overruns.Regularly monitor project progress, providing timely updates and reports to stakeholders.Conduct thorough project post-mortems to extract valuable insights and enhance future project management practices. Qualifications & Responsibilities:Bachelors degree in Mechanical Engineering or a related field.Minimum of 5 years experience in project management within the water treatment industry.Profound knowledge of wastewater and water treatment processes, technologies, and best practices.Proven track record of successfully managing projects from conception to completion.Exceptional communication, leadership, and interpersonal skills.Strong analytical acumen and problem-solving abilities.Ability to thrive both independently and as part of a collaborative team environment. Preferred Qualifications:Professional Engineer (PE) license.Proficiency in project management software and tools.Familiarity with construction management principles and contract administration.In-depth understanding of relevant regulatory frameworks and industry standards. By submitting your information and application you hereby confirm:1. That you have no objection to us retaining your personal information in our database forfuture matching/ POPI Policy.2. Due to the nature of the position, that we can do an ITC check if our client is interested in your CV.3. That the information you have provided to us is true, correct, and up to date.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NzM3OV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777563&xid=1108_177379
15h
1
SavedSave
Overview / Purpose of the job:Design, implement, maintain, train and continuously improve the organisation’s business processes and functionally own the enabling business process management technologies Min Requirements:Bachelors degree in Industrial Engineering or similarMicrosoft Office (Excel, Word, PowerPoint) experienceMicrosoft Power Automate experienceExperience and advanced expertise in any business formal process modelling tool, such as Visio or Aris, and Business Process Model and Notation (BPMN)3 to 5 years practical experience in industrial engineering or similar business process management disciplinesPreferred:Microsoft Power Apps and Power BI experienceAdvanced process automation or analysis experience such as robotis process automation (RPA) or process miningBasic or intermediate SQLResponsibilities:Business process management (BPM) roles, responsibilities, governance and tools ownershipBusiness process landscape maintenance (functional networks)Business process modelling and documentationCoordinate and quality assure process modelling by divisional representativesBusiness process automation, primarily through workflowBusiness process performance monitoring and improvementBusiness process baselining and measuringBusiness engagement regarding functional capabilitiesBPM and workflow training development and roll outIntegrate company policies, procedures and standards in relevant business processesQuality management systems, assurance and certification (ISO)Workflow system requirements management including functional specifications, testing, training and change managementEnterprise digital profile (functional network, organization network, workplace network) system requirements management including functional specifications, testing, training and change management
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NzM3NV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777560&xid=1108_177375
15h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• M...Job Reference #: 202432
4d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced German Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both German and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202436
4d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based o...Job Reference #: 202437
4d
1
SavedSave
Surgo (PTY) Ltd. has partnered with a leading property development company located in Pretoria. With approximately 50 years experience in joint ventures with individuals, private companies and listed property funds, they specialise in sourcing property development projects which provide their investors with exciting property investment opportunities.
Their core focus is the planning and execution of convenience retail centres with a strong national tenant profile. They have successfully completed greenfield developments, as well as the acquisition and redevelopment of existing retail centres.
The client is recruiting for a qualified and experienced Utilities Manager to join our team.
Requirements:
• Grade 12
• Tertiary Qualification in related field, or similar
• A minimum of 5 years experience in utilities management
• Proficient in EXCEL, importing and exporting of meter information
• Responsible for data capturing
• Ability to understand, analyse and interpret:
• Council charges
• Meter readings
• Electricity usage, consumption and charges
• Water usage, consumption and charges
• Backup Power usage, consumption and charges
• Gas usage, consumption and charges
• Bulk meter checks
• Ability to flag potential issues as well as table possible resolutions
• Manage the compliancy in terms of council regulations
• Clear criminal record
• Valid drivers license and own vehicle Key Competencies and Skills:
• Ability to wok under pressure
• Meet deadlines - excellent Time Management skills
• Excellent Communication skills
• People Management skills
Salary:
• Remuneration will be negotiated based on qualifications and experience
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202411 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202411
4d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202433
4d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202435
4d
1
SavedSave
Your Degree in Accounting or equivalent (BCom or BCompt (Acc)), Completed articles and 3 years experience in accounting function as Accountant OR 8 years experience in accounting function with supervision of staff will enable you to:Processes:Responsible for reviewing of primary source documentsResponsible for ensuring adherence to the Groups policies, procedures, budget limits and Levels of Authority regarding goods and services procuredResponsible for completing checks on completeness of supporting documentation maintainedAssists in other areas where requiredGeneral accounting and reconciliations:Prepares reconciliation schedules for more complex account balances and reviews schedules prepared by bookkeeper and to ensure that the balance sheet is appropriately reconciledPrimarily responsible for the validity, accuracy and completeness of transactions processed in the accounting records in a consistent mannerResponsible for the accuracy and completeness of intercompany and related party transactions and balances confirmed on intercompany transaction schedules and confirmationsResponsible for preparing calculations where required of amounts recognised in the accounting recordsReviews Payroll information with supporting documentationReviews instruction received from Group in relation to specific entity and ensures instruction is relevant, accurate and understood before actioningReviews the age analysis for customer to ensure validity, accuracy and completeness and follows up variances timeouslyProvide journals to be processedEnsure balance sheet reconciliations are up to dateEnsure the monthly income verification files are doneAssists in other areas where requiredManagement information:Responsible for preparing accurate management accounts, including the update of forecasts and all supporting schedules timeouslyResponsible for preparing an accurate budget, including the update of forecasts and all supporting schedules timeouslyForecast provided for cashflowPrepares and maintains all other management information requested by the executive management teamAssist with audit preparation and query resolutionsAssists in other areas where requiredSales function:Prepares and maintains calculations for revenue generated (including supporting documentation)Performs checks on inputs used for system generated revenue calculations to approved sources (agreements etc)Performs checks on inputs used for system generated revenue calculations to approved sources (agreements etc)Providing feedback to financial manager on any problemsUpdates and maintains summaries of Assets Under including movementsAssists in other areas where requiredBook buys:Calculating the final values of book valuations before payment Treasury and financial soundness:Takes ownership of the validity, accuracy and completeness of the weekly and long-term cash flow preparation in line with the required timelinesMay be required to be a releaser of payments and beneficiaries on the banking platfor
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4MzQzOF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777329&xid=1109_183438
1d
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NEW WORK IN at SAs technically sound, global medical Bureau Service Hub; the current need is for Intermediate and Senior Back-End Developers with a love for C# .NET stack. This team is known for staying ahead of the curve with their commitment to on-going professional development and training opportunities and they understand the importance of a healthy work-life balance and prioritize the well-being of their team. This is your big chance to build an integrated web-based Specialist Practice Management system using C#, .Net Core MVC, SQL and object-orientated principles. There will also be a good balance of hard work, and cheery vibes when delivering great products.To be part of this trailblazing tech company and elevate your career to new heights APPLY TODAY!!!!This is what you need to land an interview:Must have a passion of back-end C# and SQL skills, working with the tools for at least 5 years.Impressive coding skills with experience working with the Microsoft stack, including C# and .NET Core
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NzI5M19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777499&xid=1108_177293
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We are looking to employ an Operations Assistant/Site Supervisor in a Labour Environment with outstanding administrative and communication skills. An Operations assistant is expected to be a conceptual thinker with superb organizational and time management skills. You must be reliable and should accurately follow instructions with the ability to multitask and acclimatize to a fast-paced environment.
To ensure success, Operations assistants/Site Supervisors should display remarkable conflict management and decision-making skills with a solid understanding of employee relationships, staffing management, and payroll and benefits administration. Top candidates will be superb at problem-solving, efficient in scheduling, and precise in the recruitment process
Responsibility:Responsibility:
Key Competencies :
• Support all internal and external HR-related inquiries or requests.
• Maintain digital and electronic records of employees.
• Serve as point of contact with clients and operations management.
• Assist with the recruitment process by identifying candidates, performing reference checks, and issuing employment contracts.
• Assist with performance management procedures.
• Coordinate training sessions and seminars.
• Perform orientations and update records of new staff.
• Enforcing of Code of Conduct initiating Disciplinary Process
• Maintaining Disciplinary Matrix
• Produce and submit reports on general HR activity.
• Process payroll and resolve any payroll errors.
• Complete termination paperwork.
• Management of teams on site
Job Requirements:
• Experience in human resources or related (essential).
• Experience in retail operations (advantageous).
• Microsoft Excel (highly competent)
• Highly computer literate with capability in email, MS Office, and related business and communication tools.
• Effective HR administration and people management skills.
• Exposure to payroll practices.
• Full understanding of HR functions and best practices.
• Excellent written and verbal communication skills.
• Works well under pressure and meets tight deadlines.
• Fantastic organizational and time management skills.
• Strong decision-making and problem-solving skills.
• Meticulous attention to detail.
• Ability to accurately follow instructions.
. Min of 2 to 3 years experience
Job Reference #: ManagersConsultant Name: Renel Pillay
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Diploma/Degree in Purchasing Management or equivalent Minimum 3 years management experience Minimum 5 years purchasing experience in the automotive environment Minimum 5 years experience in a technical environment, financial analysis, material control and sales/marketing SAP experience Technical aptitude - component and manufacturing processes Supplier contracts and risk analysis Legal knowledge for contract negotiations & strong negotiation skills High business acumen and commercial knowledge, including ethics Planning and coordinating High level of communication skills (written and verbal) Strategic and management skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3MjcyMF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1768189&xid=1108_172720
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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Pretoria, Gauteng Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202372 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves the ri...Job Reference #: 202372
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The following:Qualifications:Post Graduate Degree in Financial Planning with CFP status.RE5.Experience: Min of 5 years experience in the financial services industry.Minimum of 3 years training experience.Minimum of 3 years management experience.Minimum of 3 years experience with internships and INSETA programmes.Thorough understanding of training processes.will enable you to:Duties including but not limited to: Present a framework for training of interns that want to have a career in the financial services industry.Create a curriculum (internship program) to facilitate strategic training based on the organizations goals.Ensure that training materials and programs are current, accurate, and effective.Propose and implement development plans together with HR in terms of IDP of employees.Oversees and supervise the daily activities of trainers and trainees in the Training Academy.Conducts performance evaluations that are timely and constructive.Maintain knowledge of new methods and techniques for training, and training requirements applicable to the organization and/or industry.Identify problems and opportunities such as operational changes or industry developments that training could improve.Researching new training supplies and materials that can enhance the organizations training procedures while providing value to employees.Monitor and evaluate training programs effectiveness and success periodically and report on them.Designing and developing relevant documentation, procedures, and systems to support trainees.Developing productive working relationships with colleagues and clients throughout the financial services environment, both within and outside of the organization.Keep up to date with financial product information.Interns to be placed under the supervision of the training manager at the FSCA to gain experience.Assist in promoting the training program.Research and articles.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NzY1MF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777176&xid=1108_177650
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Your Grade 12 and LLB degree with at least 5 years post qualification experience in commercial disputes and litigation, acquisitions and drafting of legal processes will enable you to:Legal Expertise:AcquisitionsCorporate LawCommercial LawLaw of ContractPeople:Ability to communicate with a variety of individuals on all levels in order to obtain and confirm informationLiaise with employees across the GroupWork effectively as part of a teamResponsibilities:Provide legal opinionsNegotiate and draft/review agreements and other legal documentationDeal with disputes and litigation (commercial), with specific reference to compliance, legislative and regulatory requirementsInstruct and liaise with external legal counselGive legal guidance to management and the boardConsult on and draft all types of contracts and agreementsDeal with subpoenas and claims brought against the GroupCompliance with internal governance standards as well as regulatory requirementsMaintenance of a library of contract precedentsMaintenance and management of a formal agreement registerDocumentation of legal processes to be followedMaintenance of legal sections of the Risk Management databaseGeneral administrative responsibilities that ensure the smooth running of the Risk Management (legal) function including periodic reporting, assisting with regulatory compliance and general risk management and controlReview vendor and all third-party agreementsAdvise on labour mattersResponsible for legal compliance of the GroupManage and oversee the Company Secretarial functionMaintenance and Management of the Company Policy database and ensure that company policies meet regulatory requirementsTechnology:MS Office, Outlook and other relevant software applications
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NzY0OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777175&xid=1108_177648
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