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Purpose of this position:The key account manager will handle the companys relationships with its most critical clients. They will be accountable for acquiring and sustaining long-term important customers by understanding their requirements.The role entails serving as the primary point of contact for clients, anticipating their needs and promoting our solutions, meeting deadlines, assisting clients, and generating new business from existing contacts. Establish new client ties as needed. Responsibilities:Build trust with key clients to prevent them from switching to competitors.Develop a solid awareness of important consumer demands and requirements.Maintain relationships with existing clients by offering solutions that align with their needs.Ensure timely and accurate product and service delivery to customers.Serve as the communication link between key customers and internal teams.Maintain client trust by resolving issues and handling complaints.Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.Play an integral part in generating new sales that will turn into long-lasting relationships.Minimum requirements and qualifications:An applicable Diploma or Degree.Proven experience as Key Account ManagerExperience in sales and providing solutions based on customer needs.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NjgyOF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1775713&xid=1108_176828
4min
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Executive Chef Zanzibar - TanzaniaSalary: Market Related Purpose of Position: Complement Recruitment are recruiting for an Executive Chef based in Zanzibar Tanzania, on a 2 year fixed term contract. We are looking at Chefs currently based in South Africa (Gauteng, Western Cape, Kwazulu Natal) looking to work on a 2 year contract for a 5* Island Lodge. Apply Directly for this Job by clicking here - https://bit.ly/3LkgmiK Minimum Requirements Qualifications And Skills QUALIFICATIONS & EXPERIENCE REQUIRED:Must have formal culinary qualifications and at least 2 years management experience, ideally in a 5* operation.Understand the remote/island lifestyleThe successful candidate must be able to work under pressure and have excellent and consistent attention to detail. He or she will be guest focused, have a positive outlook, be an excellent team player, committed, hardworking and eager to learn. KEY OUTPUTS:Overall responsibility for the standards of the food product on the island: guest and staff foodBe responsible for implementing kitchen standards and making regular visits to staff kitchen and canteen.Be responsible for the development and training of staff (chefs) to increase their individual skills and ensure promotion when possibleManage all administrative departmental duties (staff files, off day schedule, hygiene standards etc)Create seasonal menus based on guests in house and produce in storePresentation according to group lodge food identityTake the food product on the island to the next level in all areas (dishes, guest experiences etc)Excellent stock controls, ordering processes and stock rotationProactive maintenance of all kitchen equipmentExcellent and regular communications with:ü All chefsü Heads of Departmentü Lodge Managerü Suppliers All food going out to guests at any time to be checked by Exec or Sous ChefMeet all guests on arrival as much as possible, know their namesExcellent and regular interaction with guests: build the relationship, invite feedbackBe aware of & make your chefs aware of special dietary needs staff and guestsGood interaction/ communication with team members : invite feedback; exchange ideas; be suggestion-friendly; share experienceGood discipline and fair treatment in department, and lodge overall: Exec Chef to be a role model KEY SKILLS REQUIRED:Passion for food and the food experienceAbility to lead a team of people effectivelyStrong management skills, day-to-day, and long termThe ability to motivate staff to consistently deliverAbility to think and act creatively within a teamGood knowledge of hospitality operations including butler service, housekeeping and laundryComputer Skills PERSONAL CHARACTERISTICS:Passion for creating fabulous guest delight genuine interest in people and satisfactionGood interpersonal skills open and approachableDiligence, meticulousness and self-motivation to meet deadlines and keep on top of your jobGood communication skillsWillingness/ability to share information and te
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4MjgzN19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1775829&xid=1109_182837
5h
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To perform to the best of your abilities all duties and responsibilities reasonably assigned to you. You will do your best to protect and promote the business and interest of the company and to always preserve its reputation and goodwill.
Manage outbound calls, mails, and cases within the Service Level Agreement (SLA).
Accepting ownership for effectively solving customer issues, complaints, and enquiries; keeping customers updated on the progress of the cases where applicable.
Performing First Line Troubleshooting (FLT) according to documented processes and procedures and ensuring First Call Resolution (FCR).
Escalating cases to other departments if FCR cannot be done during FLT.
Working closely with third party vendors – logging cases, ensuring timely feedback, and escalating outstanding cases to vendor / internal teams.
Action instructions on the vendor teams groups within SLA.
Data analyses – Bag orders, monthly reports and driving software and product improvements to reduce reoccurring calls in the Contact Centre.
Adhering to processes and procedures pertaining to your role and daily functions.
Attending to BDA exceptions and Comms reports daily
Working hours are Monday to Friday from 08:00 to 17:00 with the possibility to work overtime as and when required including some weekends and public holidays.
Matric essential
12 months Contact Centre and Client Services experience.
Previous vendor management experience – advantageous
R10K to R12K
Matric essential
12 months Contact Centre and Client Services experience.
Previous vendor management experience – advantageous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU0NzE4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1242774&xid=1555_54718
2y
1
Responsible for the entire human resources function of the Group. Includes recruitment, employee relations issues, staff counselling, career path planning, employee mobility, employee assistance, and managing the performance appraisal function. Manage the annual salary increases process, employee disciplinary matters and all legal aspects related to the HR function.
*1. Assist with the implementation of the HR Strategy to:*
* Strengthening the Group Culture.
* Retain talent i.e. benchmarking, career development and effective recruitment.
* Drafting, reviewing, updating and administration of company policies and procedures to support the group strategy and the management of the groups human resources.
* Ensure legal compliance with relevant legislation.
*2. Guiding and enabling the HR team to provide HR administration/ transactional (HR Compliance) support to the Group including but not limited to:*
* Provide inputs to payroll,
* Assist with activities as required with regards to employment equity,
* Compilation of monthly and quarterly HR reports,
* General administrative support,
* Capture all relevant information on HR administrative system,
* Ensure updated leave record system,
* Ensure adherence to HR policies and procedures.
*3. Conduct annual remuneration benchmarking for all employees and liaise with management with regards to deviations from the benchmark.*
*4. Develop, implement and maintain recruitment and selection practices that ensure the appointment of the best possible staff in line with Group policies and legislation. The support to the Group should include, but not limited, the following activities:*
* Assist management with job descriptions,
* Conduct grading and benchmarking activities,
* Assist management in the interview process ensuring compliance to company policies,
* Assist management with the internal transfers and promotions,
* Employee on-boarding, induction and termination,
* Managing Employment Equity Targets,
* Assist with workforce planning,
* Co-ordinating probation management and provide assistance to management.
*5. Performance Management*
* Coordinating and maintaining the Performance management process,
* Ensure KPA and KPI alignment with Job Descriptions,
* Provide Performance management report to management,
* Ensure that the outcomes of the performance management are incorporated in the Individual Development plans.
*6. Skills and Employee Development*
* Perform an annual skills gap analysis,
* Develop and implement a skills plan based on the gap analysis,
* Assist management with probation management,
* Assist management with the preparation of Individual Development plans and Management Development where applicable,
* Administration of bursary schemes and graduate programmes and learnerships,
* Regulatory Skills development plan submission, Compile and submit Annual Training Reports and liaise wit
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1MTc1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243025&xid=1555_55175
2y
1
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vivo is looking for a Service Operations Manager with 5-9 years experience in telecoms
* Th 3rd Party Repair center (incl network operator’s repair center and authorized repair center ) development & Official service center construction & Service Image management
* Monthly operation performance and Goal formulation and operation result management
* Relationship maintenance and management both 3rd party repair center and vivo
* Abnormal escalation Complaints Cases dealing
* Co-ordinate with distributer and retailer and company internal dept and HQ
* Relationship maintenance both vivo authorized repair center and vivo
* Service image promotion and service info promotion
* Call center supporting
* Team skills improvement
* Be subject to superior arrangement
* MS office skills :Above average
* Team management and Training skills
* Mobile phone after-sales industry
* Creative thinking and unique perspective
* Benfen and Better Attitude & Better Moral Quality
* MS office skills :Above average
* Team management and Training skills
* Mobile phone after-sales industry
* Creative thinking and unique perspective
* Benfen and Better Attitude & Better Moral Quality
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU0OTA2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1242851&xid=1555_54906
2y
1
A top-tier technology and consulting firm is on the lookout for an Intermediate Full Stack Java developer to play a role in the design, development and deployment of software solutions that will build bigger and better systems.The client is a big-name tech firm; they’re well known for well designing agile code; their training schemes are outstanding and their ability to develop skills unbeatable. They recognise and reward performance – not only with money, but with promotions, leadership opportunities and other rewards.APPLY NOW for a chance to take on meaningful and impactful projects!!Requirements: 4 years + experienceFull-stack experience, with experience in React/Angular and both the .Net and Java stacks On SpecFull-stack experience, with a specific focus on either .Net or Java stack on the back-endJavaJ2EE.NetC#Java ScriptReact NativeSQLAngularAngularJSBorderline: No full stack experience, but proven expertise in React/Angular/.Net/Java (i.e., specific front-end or back-end expertise)Previous consulting or long-term (18 months plus) remote working experience is a plusReference Number for this position is LL49337 which is a permanent position based in Johannesburg offering a cost to company salary of R600,000 per annum negotiable on experience and ability. Contact Lindie on lindiel@e-merge.co.za or call her on 011 463 3633 to discuss this and other opportunities.Are you ready for a change of scenery? The E-Merge IT recruitment is a specialist niche recruitment agency. We offer our candidates options so that we can successfully place the right developers with the right companies in the right roles. Check out the E-Merge website www.e-merge.co.za for more great positions.Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzEzNzgxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1214179&xid=1320_13781
2y
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Young Talent Specialist: Banking: FTCThe call is for an experienced Talent Specialist to accept responsibility for the Bursary and Graduate Programs within the Group Talent Acquisition Business UnitWhat will you do?Plan and execute on annual cycle for all Young Talent ProgramsProvide input to annual cycle for all Young Talent ProgramsProvide input to annual budget for Bursar, Graduate and work readiness programs including campaigns, and monthly reconciliations, reporting and coordinating tax deductions by obtaining donation receipts, and participate in auditsDevelop annual marketing, including recruitment strategy and facilitate work readiness programs for graduating bursarsParticipate in annual employer and candidate surveys: SAGEADesign and host the company’s Youth Events: SAP Jam PortalCollect, consolidate, and manage all bursar, graduate, and Young Talent Programs dataManage continuous improvement through developing and documenting guidelines for Young Talent ProgramsFacilitate workstream meetings to ensure Cluster and Stakeholder collaborationManagement Graduate and Bursar Website pages and provide online and print media publicationsCoordinate updates to Graduate role profile and offer letters as requiredLiaise with Clusters, Recruitment and Learning to oversee recruitment, onboarding, and development of graduatesMaintain professional relationships with internal and external stakeholders through signed SLAs/MOAsDrive the client’s talent and transformational objectives aligned with scarce skills requirementsFacilitate engagement with applicants: including management of current bursar cohort, as well as other Young Talent Program participants and report to relevant stakeholdersRepresent Group HR Talent at the CSI/Social Economic ForumExecute and report on annul bursar and graduate marketing and recruitment plans, and manage various related campaignsEnsure the integration of the website and recruitment system application process and advise representatives and promote alternative sourcing strategiesManage university career activations including career fairs with all stakeholders and service providers, deal with all queries from business, graduates’ applicantsOrganize bursar and graduate and Yes Youth engagements, welcome, meet and greet, networkingOnboard new and manage current bursars on a day-to-day basisMonitor and report academic progress as well as financial payments by the TrustPromote Young Talent for future work opportunities within the company in collaboration with business clustersAchieve business strategy, objectives, and values through reviewing the company’s Business Unit Plant and Improve personal capability and stay abreast of development in field of expertiseWhat do you need?Relevant Bachelors’ DegreeAbility to communicate complex information to various stakeholdersImplementing a strategic planhttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzU3MzE5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1210464&xid=1108_57319
2y
1
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Main purpose of the job: Oversee all data management aspects of multiple studies at RMPRU, including study documentation, timelines, and staffing to ensure data integrityLocation: VIDA Champs (Data to Action) – Chris Hani Baragwanath Academic Hospital - Soweto Key performance areas: Receive forms or files from the clinic and compare them with an updated tracking logCreate SOPsChecking of forms for missing data and specific editsEnsure double data entries are completed timeouslycontribute to the Data Management section in protocols and grantsAssist with tracking research forms and patient/participant filesImplementation of data management plansMaintain safe and secure storage of all electronic data and case report formsMaintain research participant confidentialityData backups and data maintenance as and when requiredEnsure that Good Clinical Practice guidelines are followedLiaise with the study officers at sites with respect to data queries and manage the flow of queriesEnsure that research data is entered correctly and timeouslyEnsure that data available for analysis is cleanResolve discrepancies and queries with relevant partiesCreate both Access and online databases i.e., RedcapGenerate study randomizationsManage and report queries on the Logic Pen systemEnsure that all documentation is filed timeously and systematicallyAccess and Redcap data cleaning and correction activitiesIdentification and resolution of database and validation errorsParticipate in trial initiation meetings and/ or study team weekly meetings to discuss logistical aspects of trialsCompare data captured by Data Capturers and ensure that data is clean and accurateHandle all data problems and queriesEnsure that Data Capturers meet their deliverables and record data as soon as possibleSupervise and manage the duties of the data team to ensure optimal staff utilizationPerform and facilitate performance development and assessmentsIdentify substandard performance by team members and take necessary corrective actionCoach and train subordinates and team members to ensure the acquisition of knowledge and skills required by the organizationPromote harmony, teamwork, and sharing of informationStaff managementStaff training and meetingsInvolved in monitoring feedback meetingsInvolvement with study co-ordinator’s and Investigator’s meetingsAct in a professional and friendly manner in all dealings with internal stakeholdersShow a high level of customer centricity at all timesRequired minimum education and training: Degree/Diploma in Information Technology other relevant data qualifications Required minimum work experience: 3 years of experience in data management Experience in database development using MS Access or SQL, STATA, R, SAS, Redcap Desirable additional education, work experience, and personal a
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzU3MzMxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1210474&xid=1108_57331
2y
1
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Sales Representative (FMCG) (JB1643) Industria West; JohannesburgR15 000 18 000 CTC per month+ monthly commissionDuration: PermanentOverviewFMCG (perishables) entity requires an experienced Sales Rep to join their growing organization.You will be responsible for managing merchandisers within the retail sector; ensure that relationships with stores are maintained and build on new opportunities.Minimum Requirements: Completed Grade 12Completed tertiary qualification relating to business; sales, marketing or retail would be advantageous3 + years sales experience within an FMCG environmentValid drivers licenseDuties and Responsibilities: Ensure a good working relationship with all internal and external stakeholdersEnsure that you and the merchandisers follow the call cycleCalculate rate of sale and negotiate orders with buyersMonitor and communicate pricing to key accountsNegotiate promotional activity and implement promo plansEnsure shelf health is maintained by effective management of stock levels, expiry dates and in store returnsEnsure that customer records are updated and maintainedEnsure that the merchandiser attendance register is up to dateEnsure that all reports are completed on time (returns record, price surveys, company equipment and assets etc)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzczOTg3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188339&xid=1109_73987
2y
1
Who are they:Zambia’s leading FMCG manufacturer and among the giants of FMCG leaders in Sub-Saharan Africa.What they are looking for: An experienced full-stack developer who will be enabled to work across their full range and on many varied projects.Craft user-centric experiences, automate workflows and drive innovation – all without the limitations of third-party solutions.Join my clients thriving digital team as a full-stack developer where you will wear multiple hats – UI/UX design, front-end and back-end development, database management and API integration. Youll collaborate with diverse stakeholders, from designers to HODs, to bring ambitious digital solutions to life.Key Responsibilities:Design and build high-performance, responsive web applicationsCreate engaging user interfaces and seamless user experiencesManage databases and ensure data integrity and securityDevelop custom automation and promotional applicationsIntegrate diverse systems and platforms through APIsStay ahead of the curve with the latest tech trendsWork collaboratively in a fast-paced, results-driven environmentYoure a great fit if you have:Solid experience as a full-stack developerExpertise in front-end (HTML, CSS, JavaScript) and back-end technologies (C#, Python, Java)Experience with databases and web serversA passion for crafting beautiful and functional user experiencesExcellent communication and teamwork skillsA hunger for learning and staying ahead of the tech curveSalary Range:$6000 - $7000/month Live and work in Zambia with these amazing perks:Tax-Free Lifestyle: As a non-resident, youll enjoy tax exemption in South Africa, plus the ability to offset local Zambian taxes against other South African earnings.Comprehensive Package: Our client has you covered – housing, a vehicle with fuel, mobile allowance, utilities, an annual flight home and even school fees for your kids (for select schools and capped per policy).Bonus Potential: Achieve outstanding results and unlock exciting bonus opportunities depending on your package and performance.Smooth Relocation: Theyll handle your immigration costs, including family support where applicable.Peace of Mind: Stay healthy with medical coverage up to the defined policy limits.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3ODUwOF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1779104&xid=1108_178508
1d
1
Focus is on monitoring plant/ equipment within the mining, oil and gas, financial services, and telecommunications industries. Goal-oriented approach to meeting targets, and experience in proposing marketing and prospecting strategies. Promote products to optimize sales while building networks and expanding an existing client base to increase profitability. Must have a proven ability to create lasting client relationships. SA based.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3ODQwOF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1779023&xid=1108_178408
1d
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Our client who is based in Sandton Johannesburg, is currently seeking a dynamic and motivated individual for the position of a Dealer Sales Representative. The successful candidate will play a pivotal role in promoting and selling the companys products and services within the automotive aftermarket specifically dealerships.It is therefore essential that the successful candidate must have a dealer base. Proven track record in Dealer sales with documented success in achieving and surpassing sales targets.Min 5 years experience as Sales Rep.Excellent interpersonal and communication skills.Highly motivated with the ability to work both independently and collaboratively within a team.Demonstrated capability in building and maintaining lasting customer relationships.Strong attention to detail and effective multitasking abilities.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3ODQwNl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1779021&xid=1108_178406
1d
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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Johannesburg, Gauteng Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202371 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves th...Job Reference #: 202371
2d
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RedCat Recruitment is an experienced LEARNING & DEVELOPMENT PRACTITIONER (QUALIFIED EDUCATOR) for a large national concern position based in Johannesburg, Gauteng.JOB DESCRIPTION / REQUIREMENTS Grade 12.Valid drivers license / own reliable vehicle.Person must be able to speak, read and write English, working knowledge of Afrikaans and / or at least one other African language is preferred.Qualification in Education / Pedagogy or similar.3- 5 years teaching experience, preferably with adults (high school teaching experience acceptable).Thorough learning and development experience and deep knowledge of the regulatory and operating environment.Experience with both traditional and modern teaching methods i.e. mentoring, coaching, on-the-job training, classroom training, e-learning, workshops, simulations, etc.Co-develop a learning strategy with the Human Resources Director.Implement, manage and report on the strategy.Select, develop, implement and manage a learning management system.Create, procure and curate learning material / content.Facilitate, teach and otherwise transfer skills to managers and employees.Administrate special projects.Develop PDPs to promote succession and talent retention for the organisation.Ensure effective utilisation of the various business units budgets.Administrate training registers in preparation for annual training reporting.Collate information for annual quarterly reporting.Conduct induction and onboarding of new employees.Coordinate, and participate in Employment Equity forums.Salary offered: To be discussed (basic salary + benefits)PLEASE ONLY APPLY IF YOU HAVE THE RELEVANT EXPERIENCE / ONLY SUITABLE CANDIDATES WILL BE CONTACTED. IMPORTANT PLEASE APPLY FOR THIS POSITION VIA OUR WEBSITE (WWW.REDCATRECRUITMENT.CO.ZA)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzgzNjg2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1213302&xid=1109_83686
2y
1
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Head of ReservationsSalary: Market Related, Permanent Purpose of Position: Complement Recruitment are recruiting for a Head of Reservations based in either Johannesburg, Gauteng or Cape Town Western Cape. The purpose of this position is to drive high quality level services within the Reservations Team and is specifically accountable for the performance and leadership of the Reservations Team. This is a permanent position, 5 Star Hospitality experience essential. Apply Directly for this Job by clicking here - https://bit.ly/3LkgmiK Minimum Requirements Qualifications And Skills Matric; Tertiary qualification in Travel and Tourism or relevantMinimum of 5-7 years of experience in leading and managing Reservations TeamKnowledge of TourplanProven Leadership and Management SkillsExcellent written and verbal communication skillsStrong organizational and time-management skills. The purpose of this position is to drive high quality level services within the Reservations team. The incumbent is specifically accountable for the performance and leadership of the Reservations Team. Key Areas of ResponsibilityFocusing on Service levels with attention to detail and accuracy, timeous feedback etcProblem solving and communicating with Tour OperatorWorking very closely with all Team members in ReservationsImplementing new systems / processes within reservations to continuously improve business effectiveness and efficiency while striving for innovation, flexibility, and integration with technology.Managing of the Reservations budget and ensuring that this is effectively implemented and managed.Plan and support the development of individuals skills and abilities through coaching and other interventions so that they can fulfil current or future job/role responsibilities more effectively.Foster a culture of leadership at all levels, promoting collaboration, continuous learning, and an inclusive environment.Integration of systems between Reservations, Finance and Operations ensuring the flow of information is correct for ease of information flowing to Camps etc.Managing the business reports which is generated from Tour PlanEnsuring all systems are fully operational e.g. Emergency weekend cell phoneDeveloping reports to administer and grow the business for conversions from provisionals to confirmedEnsuring that we maximise our capacity of selling and ensuring limited dead beds are createdEnsuring timeous feedback to operators with quick turnarounds, attention to detail etcAd hoc duties as requested. Find Us on Social Media
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4Mzg3MF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1778671&xid=1109_183870
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Lead PR and Ext CommunicationsHigh profile global Investment bank seeks driven invidiv. Pivotal role to craft integrated External Communications, Public Relations and Reputational Risk strategies. Protect and enhance the bank’s reputation and build a positive presence. Develop strategies for appropriate communications across media platforms. Proactively build a media profile for the business. Exciting new opportunity. Main ResponsibilitiesDevelop external Communication strategy. Position the brand, and enhance stakeholder trust plus protect the bank’s reputation.Formulate Public Relations plans. Understand Financial Services and Risk issues. Study products and markets; identify client requirements. Prepare and present proposals.Key role in Crisis and Reputation management.Drive PR campaigns. Manage external and internal resources including production, creative, media etc.Lead development of PR Communications.Aprove designs, writing, editing, proofreading, and distributing news releases, newsletters, brochures, flyers, web pages, media advisories, speeches and presentations.Develop promotional opportunities for the bank’s leadership.Arrange speaking engagements, press announcements and informational sessions.Organise special events to strengthen the brand to the external market.Proactively manage presence with the media.Cultivate good media relationships. Arrange interviews and tours; analyse media coverage.Maintain a position perception of the bank in the media and online.Other key duties to be discussed at interview stage. Qualification and ExperienceDegree in Comms / PR. Hons. Masters an advantage.10 to 15 yrs exp in Corp Comms / PR / Reputational Mgt for major Bank / FS player.Leadership exp. Equity Appointment.Should you be interested in this opportunity:Please submit your CV via the link.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3Nzc3M19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777684&xid=1108_177773
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Main purpose of the job:Assume overall direct responsibility for the deliverable of the Medical Market Shaping output, manage all milestones, timelines, and any emerging interdependenciesLead the implementation of the Medical Market Shaping workingLocation:Parktown – JohannesburgKey performance areas:Provide overall project leadership of market surveillanceDevelop market shaping strategy and detailed annual work plansFacilitate and lead deal designIdentification and design of market-shaping interventionsOversee the development of technical content needed to engage with all external stakeholdersLead and coordinate implementation of the market-shaping outputDevelop and maintain a strong relationship with Unitaid (donor) as relates to the market-shaping output workManage the contractual relationship with CHAI and ensure that they, as sub-grantee meet all their key technical deliverablesWork closely with CHAI and oversee the implementation and monitoring of defined supply-side interventionsManage the contractual relationship with various drug manufacturers as relates to incentivesManage the day-to-day relationships with all stakeholders, in particular with CHAI, and maintain technical oversight over their deliverables and all other stakeholder inputsEnsure comprehensive and timely reporting to UnitaidContribute to the strategic direction to the projectDevelop and effectively manage relationships with relevant Wits RHI structuresManage day-to-day operations and coordination of the market-shaping outputEnsure project deliverables are on track to deliver high quality, timeous, successful project outcomesOversee coordination between the two output streams: (1) Supplier Engagement/Contract Management; (2) Drug Development & Regulatory ProcessesEnsure the market shaping work (output 4) dovetails with other Unitaid-funded work, particularly Project PrEP (output 1, 2, and 3)Oversee the management of the broader market-shaping output team – 6 team members in totalManage the market shaping budget – e.g., oversee and approve such aspects such as payments to CHAI and incentives to drug manufacturersReport monthly on key achievements, challenges, and any anecdotal success storiesSupport financial management and control as related to the above Human Resources and other activitiesPlan, convene, and produce reports for monthly one-on-one meetings with supervised staff to monitor performance and supportAttend to all staffing requirements and administrationOversee the duties of subordinates to ensure optimal staff utilization and maintenance of sound labor relationsPlan, organize and lead staff performance assessmentsIdentify substandard performance by team members and plan and implement necessary corrective actionCoach and train subordinates and team members to ensure the acquisition of knowledge and skills required by the organizationLead the promotion of harmony, teamwork, and sharing of informationProvide day-to-day support to all project staffTake ownership and a
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Main purpose of the job:Lead the supplier engagement and contract management workstream for the market-shaping outputLocation:Parktown – JohannesburgKey performance areas:Lead the supplier engagement and contract management workstreamWork closely with CHAI, and oversee the supplier management/deal negotiation processWork closely with CHAIs India-based supplier relations team, lead on generic supplier engagements, throughout the design and execution of market shaping interventions and the development of deal terms and contract negotiationEngage in job shadowing (of CHAI) during technical meetings with suppliers and manufacturersDevelop and maintain a strong working relationship with CHAI, drug manufacturers, and other stakeholders as relates to the supplier engagement and contract management workstreamDevelop and maintain a strong working relationships Convene and/or attend and lead supplier meetings with manufacturers and other stakeholders as relates to contract initiation and managementOversee the contractual relationship with CHAI and ensure that they, as sub-grantee meet all their key technical deliverablesWork closely with CHAI to closely monitor manufacturer performanceClosely manage the contractual relationship with manufacturers as relates to incentivesTroubleshoot contractual challenges and resolve as appropriateAttend manufacturer site visits as necessaryOversee the planning and coordination of the supplier engagement and contract management workstreamEnsure coordination with the drug development & regulatory processes workstreamContribute to the technical coordination between our client and, CHAI, and all other stakeholders Plan, convene, and produce reports for monthly one-on-one meetings with supervised staff to monitor performance and supportAttend to all staffing requirements and administrationOversee the duties of subordinates to ensure optimal staff utilization and maintenance of sound labor relationsPlan, organize and lead staff performance assessmentsIdentify substandard performance by team members and plan and implement necessary corrective actionCoach and train subordinates and team members to ensure the acquisition of knowledge and skills required by the organizationLead the promotion of harmony, teamwork, and sharing of informationProvide day-to-day support to all project staffTake ownership and accountability for tasks and demonstrate effective self-managementFollow through to ensure that quality and productivity standards of own work are consistently and accurately maintainedMaintain a positive attitude and respond openly to feedbackTake ownership of driving your career development by participating in ongoing training and development activities such as forums, conferences, policy-setting workshops, etc.Required minimum education and training:A Graduate-level Degree in Business or Economics or Law or Public Health, or related disciplinesRequired minimum work experience:At least 8 years of professional experience preferab
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JOB DESCRIPTION
The purpose of the Key Account Manager – Power Tools, is to help develop sales opportunities with key account customers. The KAM’s authority include:
Develops new business segments and new customersDecides on customer and market processing strategyNegotiates terms and contracts with the major customers
Duties may include but are not limited to:
Responsible for the turnover and profit of the assigned accountsResponsible for the customer P & LNegotiation of terms and contracts with the major customersSales and listing, such as innovations and promotionsNegotiation on local, customer-specific advertising activities, promos etc.Implementation of trade fairs and support catalogue creationTasks in the field of logistics and finance (credits, open receivables, etc.)Information flow (internal – Retail Marketing Managers, Business Units, logistics and external service, external - customers etc.)Control of relevant KPIs and compliance with budgetsTransfer of local requirements and questions to Country Business Director (CBD)Responsibility for customer and market processing strategyDevelopment of new business segments and customersPlanning of turnover, profit and quantity as well as commenting to CBDStrong coordination with all other business unit KAM’s for respective customersDeveloping customers online sales activities, potential of developing online pure players as wellOrganizing product sales trainings to customers
Experience Required
5 years+ Work experience in sales in a similar role and sectorSolid track record in having managed large customer accounts successfullyStrong strategic and analytical skillsFully competent on MS Office packagesAbility to communicate on all levels, fluent in English speak / read & write and Afrikaans speak / read & write
Personal Characteristics
Willingness to learn and broaden knowledge and keep up with the industry requirementsCustomer service centric mind-setEntrepreneurial thinking, ability to work self-directedTeam player but independent where requiredAbility to work under minimal supervision & high pressureEnjoys working with data i.e., analysisDeadline, target & process drivenCourageous and able to challenge status quoGood presenter and communicatorAttention to details and analyticsWillingness to travel regularly away from homeGood command of the Afrikaans language
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Key Account ManagerMarket-related Salary plus commission structureJohannesburg, GautengRequirements4-5 years key account management experience in retail industry working with sports electronics (non-negotiable)Has strong products knowledge in the retail industry & strong relationships with chain storesCan help business develop new range or expand the existing products rangeAble to multitask, prioritize & manage time efficientlyEncouraging to team & stuffSelf- motivated & self - directedAble to work under pressure to reach monthly targetsExcellent interpersonal relationship skillsStrong negotiation skills with ability to follow - through on commitments and orders from customersEager to expand company with new sales & customersBasic computer skills and experience with the Microsoft Office Suite with emphasis on superior Excel and PowerPoint skillsAble to analyse data and sales statistics & translate results into better solutionsExcellent verbal and written communication skills, must be a listener, a presenter & a people-personAbility to multitask and manage more than one customer accountProven results of delivering customer solutions and the meeting of sales goals Duties & Responsibilities:Reach a monthly sales target that is set out by the companyMaintain and improve the allocated business relationships to grow the sales revenue for these accountsResolving key client issues and complaintsSource new customers for the business by means of meetings, visits, cold calling, referrals etc.Manage new accounts ensuring consistent sales growth according to set targetsDevelop a trusted advisor relationship with customersBuild full knowledge of all products sold so they can be sold effectively based on features and benefitsMonthly forecast of orders & track key account metrics, example stock levels, sales figures achievedCommunicate clearly the progress of monthly/quarterly initiatives to internal and external departmentsArrange monthly promotions of company products with customers. This includes all tasks required ensure that the promotion is a successProduct research and presentation preparationListing new products with customersMaintain high customer satisfaction ratingsComplete contact reports for all meetings held Please consider your application unsuccessful if you are not contacted within two weeks.
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