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Responsibilities:- Oversee and manage the day-to-day operations of the warehouse to ensure efficient and effective processes.- Supervise and lead a team of warehouse staff, providing guidance, training, and performance feedback.- Coordinate and monitor inventory management, including receiving, storage, and distribution of goods.- Implement and enforce warehouse safety procedures to maintain a safe working environment.- Optimize warehouse layout and workflow to improve efficiency and maximize storage capacity.- Liaise with suppliers, logistics partners, and other stakeholders to ensure timely delivery of goods.- Manage office operations, including facilities maintenance, supplies procurement, and vendor relationships.- Coordinate with other departments, such as sales, fulfillment, purchasing, receiving, returns, Listing, and customer service, to fulfill orders and address any issues.- Prepare regular reports on warehouse and office activities, including inventory levels, productivity, and operational performance.- Implement and maintain inventory control systems to track stock levels, conduct regular audits, and minimize discrepancies.- Monitor and control operating expenses within the warehouse and office budget.- Stay updated on industry best practices and technological advancements to improve warehouse and office processes.Qualifications and Skills:- Diploma or Bachelor's degree in Business Administration, Supply Chain Management, or a related field.- Minimum of 2 years of experience in warehouse management and office operations, preferably in the retail industry.- Strong knowledge of warehouse and inventory management principles and best practices.- Proficiency in using warehouse management systems (WMS) and office productivity tools.- Excellent leadership and team management skills, with the ability to motivate and engage staff.- Strong problem-solving abilities and the capacity to make sound decisions in a fast-paced environment.- Excellent communication and interpersonal skills to collaborate with internal teams and external stakeholders.- Strong attention to detail and organizational skills to manage multiple tasks and prioritize effectively.- Knowledge of health and safety regulations and compliance in a warehouse setting.- Ability to adapt to changing priorities and work under pressure to meet deadlines.- Experience with lean management principles or continuous improvement initiatives is a plus.If you meet the above qualifications and are looking for a challenging opportunity to contribute to our retail industry operations, we invite you to apply for the Warehouse Supervisor position. To apply, please submit your updated resume and a cover letter highlighting your relevant experience and qualifications to hr@gadgetboss.co.zaWe appreciate all applicants for their interest. However, only those selected for an interview will be contacted.Pay: R6 000,00 - R8 000,00 per month
5h
1
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Job Purpose To provide an efficient and responsive administrative, organasational, and logistical service to the various Directors and business areas. Qualifications: Matric / Grade 12BA / BCom/ Associate Degree / relevant qualification may be deemed advantageous, but not mandatoryMin Experince + 3 years supporting a Director / Senior ManagementCompetencies; Knowledge: MS Office (MS Outlook, MS Excel, MS Word and MS PowerPoint all at Advanced Level Advanced level on PowerPoint mandatorySuperior computer skills on various computer packages and applicationsComfortable learning new technical/computer skills as they ariseSKILLS: Good secretarial and administrative skills (typing, filing and managing pending system)Preparing Marketing material and updating various media platformsKnowledge of Graphic Design and advantageExceptional interpersonal skillsWell developed communications skills, verbal and writtenCan- do attitude Ability to work under pressure, dealing with a variety of tasks at any given time.Flexible and able to meet changing work needs and demandsAccuracy and attention to detailSystematic, logical and analytical approachAbility to meet deadlines and schedule timeDetails: Day to day Management of diaries and coordination of other administrative tasks, the successful candidate will be expected to be involved in assisting with compilation of various reports (Group reports), board packs and preparation of PowerPoint presentations.It would be highly beneficial for candidates to have experience in website maintenance and other media platforms. Knowledge of graphic design would therefore be greatly beneficial.Descriptors:-
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzk0MDQ4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1241942&xid=1109_94048
2y
1
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Be part of a fast-growing Fintech and PropTech house that specialises in creating bespoke software solutions for the South African market and beyond. This is a fast-growing company, regarded as one of the progressive leaders in the market.They are offering a position for an articulate and diligent Senior C# Developer to join its fast-growing team. The environment is fast-paced with regular release schedules; you will be required to have the ability to work independently, be innovative and think outside of the box.You will work on Greenfields development projects as well as doing maintenance of existing products. Your ability to critically analyse business requirements, navigate through existing systems and managing complex architectural platforms will be crucial to your success.Does this sound exciting? Apply now and be a part of this successful FinTech business. REQUIREMENTS Junior C# developerC# (expert)HTMLSQLJavaScriptReact /Angular 10+ (advantageous)Microsoft Visual Audio.NetAgile Software Development MethodologiesCloud experience is beneficialQualifications: A Degree in computer science/engineering (no diplomas will be considered)Reference Number for this position is WM53107. This is a permanent position that is remote , offering a cost to company salary of R800,000 per annum negotiable on experience and ability. Contact Wendy on WendyM@e-merge.co.za or call her on 011 463 3633 to discuss this and other opportunities.Are you ready for a change of scenery? The E-Merge IT recruitment is a specialist niche recruitment agency. We offer our candidates options so that we can successfully place the right developers with the right companies in the right roles. Check out the E-Merge website www.e-merge.co.za for more great positions.Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzEzNTM5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1213462&xid=1320_13539
2y
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ï?· Ensure that accurate and complete general ledgers aremaintained.ï?· Ensure that general ledger accounts are reconciled on amonthly basis and that reconciling items are clearedtimeously.ï?· Review bank reconciliations on a monthly basis.ï?· Monthly reconciliation and confirmation of intercompanyloan accounts if applicable.ï?· Maintenance of the Fixed Asset Register including thefollowing:ï?§ the allocation and addition of Fixed Assetsï?§ monthly generation of depreciationï?§ reconciliation of the fixed asset clearing accountï?§ reconciliation of the fixed asset register to thegeneral ledger in Great Plainsï?· Preparation and timely submission of monthly Vat returnsvia e-filing by the 25th of each monthï?§ for the respective entities making up the specificportfolioï?§ Reconciliation of the vat clearing accountï?§ Follow up on outstanding refundsï?· Processing of tenant deposit refunds and appropriations.ï?· Calculation of collection commission per the rent roll.ï?· Ensuring that the Debtors Clearing account is reconciled andcleared on a regular basis.ï?· Update and distribute the monthly cut-off schedule.ï?· Identify depreciable assets from the Capex and TenantInstallation accounts.ï?· Prepare monthly journals as required including: pro rataallocations of interest & bank charges, net incomedistributions and capex claims.ï?· Prepare monthly financial packs for external clients andbalance cash flow documents and supporting schedules.ï?· All responsibilities associated with being a cheque signatory.ï?· Review the ledgers and identify monthly accruals.ï?· Assist in ensuring that controls and procedures are adheredto and identify control weaknesses that may requireadditional controls to be implemented.ï?· Provision of accounting and administrative assistance as andwhen required.ï?· Assist property managers with finance related issuesrelating to the property portfolio under management.ï?· Discuss monthly accruals with property managers andensure that the necessary amendments are done toaccurately reflect the financial status of the buildings;ï?· Timeously prepare preliminary financial statements andadvise property managers when ready.ï?· Review preliminary financial statements per building andassess holistically whether recurring entries has beencaptured.ï?· Prepare Financial Statements in accordance withInternational Financial Reporting Standards (IFRS).QUALIFICATIONS AND EXPERIENCE Qualifications ï?· Matric (Must)ï?· B.Com Honours or a minimum of a Bachelors degree in AccountingExperience ï?· 3-5 years relevant experience as an Accountantï?· Audit experience will be an added advantage.ï?· Financial statements preparation in accordance with IFRS ismandatory.ï?· To perform this job successfully, an individual s
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzgzNTc0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1213217&xid=1109_83574
2y
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Position NameTeam Leader: QA Medicine ManagementPosition PurposeTo effectively manage the Quality Assurance department of Medicine Management. To ensure all departments within Medicine Management followthe highest Quality Assurance Standard Principles to effectively serve both external and internal customersExperienceMinimum of 3 years experience in Managed Healthcare. Previous exposure to managing a team will be advantageous.QualificationsRelevant Clinical Qualification with NICE experience. Registration with the relevant statutory bodies.Operating Model:Ensure best quality work delivered by team in the execution of tasksAssist with implementation and maintenance of Standard Operations ProceduresInvestigate IT queries and escalate where requiredImplement team operational plans and manage that the defined delivery objectives are met through supporting, and being supported by other teams within and linked to the department / projectIdentify opportunities to improve the teams core operational internal processes and internal supply chainResolve team operational conflicts
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3ODMyOV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1778748&xid=1108_178329
19h
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Main purpose of the job:Assume overall direct responsibility for the deliverable of the Medical Market Shaping output, manage all milestones, timelines, and any emerging interdependenciesLead the implementation of the Medical Market Shaping workingLocation:Parktown – JohannesburgKey performance areas:Provide overall project leadership of market surveillanceDevelop market shaping strategy and detailed annual work plansFacilitate and lead deal designIdentification and design of market-shaping interventionsOversee the development of technical content needed to engage with all external stakeholdersLead and coordinate implementation of the market-shaping outputDevelop and maintain a strong relationship with Unitaid (donor) as relates to the market-shaping output workManage the contractual relationship with CHAI and ensure that they, as sub-grantee meet all their key technical deliverablesWork closely with CHAI and oversee the implementation and monitoring of defined supply-side interventionsManage the contractual relationship with various drug manufacturers as relates to incentivesManage the day-to-day relationships with all stakeholders, in particular with CHAI, and maintain technical oversight over their deliverables and all other stakeholder inputsEnsure comprehensive and timely reporting to UnitaidContribute to the strategic direction to the projectDevelop and effectively manage relationships with relevant Wits RHI structuresManage day-to-day operations and coordination of the market-shaping outputEnsure project deliverables are on track to deliver high quality, timeous, successful project outcomesOversee coordination between the two output streams: (1) Supplier Engagement/Contract Management; (2) Drug Development & Regulatory ProcessesEnsure the market shaping work (output 4) dovetails with other Unitaid-funded work, particularly Project PrEP (output 1, 2, and 3)Oversee the management of the broader market-shaping output team – 6 team members in totalManage the market shaping budget – e.g., oversee and approve such aspects such as payments to CHAI and incentives to drug manufacturersReport monthly on key achievements, challenges, and any anecdotal success storiesSupport financial management and control as related to the above Human Resources and other activitiesPlan, convene, and produce reports for monthly one-on-one meetings with supervised staff to monitor performance and supportAttend to all staffing requirements and administrationOversee the duties of subordinates to ensure optimal staff utilization and maintenance of sound labor relationsPlan, organize and lead staff performance assessmentsIdentify substandard performance by team members and plan and implement necessary corrective actionCoach and train subordinates and team members to ensure the acquisition of knowledge and skills required by the organizationLead the promotion of harmony, teamwork, and sharing of informationProvide day-to-day support to all project staffTake ownership and a
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NzM2NV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777551&xid=1108_177365
20h
1
The Corporate Business Banker will be responsible for the acquisition of new Corporate clients as well as the maintenance of existing clients. Whilst (in partnership with an Internal Consultant) delivering exceptional client service to business clients and being a connector and an “enabler” for the clients needs into the other divisions, like their Business, Private Bank, Wealth and Investment areas. Responsibilities:Sales and Relationship Management:Marketing and sales of all Business Banking/Corporate Banking products across; lending, cash, forex and transactional as per allocated budgetResponsible for the growth of the Business Transactional Banking; Net Investment Income (NII) and Nominal Interest Rate (NIR) revenuePipeline management and sales discipline responsibility working towards the growth targetsDevelop strong relationships with key stakeholders in the Group to acquire/convert clients (for Business, Coverage, Private Banking, and Treasury Sales and Structuring)Identifying clients needs, presenting and implementing these solutions, as well as enabling clients to utilizing the company’s digital platforms (online and mobile)Applying first line of credit (target market and serviceability for vanilla Transactional Banking products)Analysis of financial statements if required to determine entry level criteriaDriving proactive client contact and managing client expectationsAttending deal/credit forums with lending product areas when and if required Requirements:B. Com Degree, and/or FAIS accreditation qualificationA minimum of 5 years financial services, banking experience in a frontline/similar role (preferably having dealt with business clients with a turnover of R30m-R500m)Previous Third-Party Payment Providers (TPPPs) experienceIn-depth understanding Business Transactional Banking product offering (Cash Investments, Transactional Banking and Forex)Clear understanding of the Banks different Transactional product offerings and target market definitions. The incumbent will need to drive product cross-sell and utilizationGood understanding of the market offering
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NzM2OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777554&xid=1108_177368
20h
1
Main purpose of the job:Lead the drug development and regulatory processes workstream for the market-shaping outputLocation:Parktown – JohannesburgKey performance areas:Lead the drug development & regulatory processes workstreamWork closely with CHAI and lead product development, regulatory, and quality assurance processesWork closely with the CHAI’s US-based product development and regulatory team and develop plans to accelerate generic product developmentWork closely with CHAI’s US-based product development and regulatory team to assess and mitigate product development risks with generic partners and support innovative regulatory strategiesEngage in job shadowing (of CHAI) during technical meetings with generic manufacturers and strategy developmentDevelop and maintain a strong working relationship with CHAI, manufacturers, and other stakeholders as relates to the drug development & regulatory processes workstreamConvene and/or attend and lead drug development and regulatory stakeholder meetingsWork closely with CHAI to establish appropriate relationships with key stakeholders within the drug development & regulatory environmentOversee the planning and coordination of the drug development & regulatory workstreamEnsure coordination with the supplier engagement and contract management workstreamActively participate in key global, regional, and national stakeholder foraLine manage and give day-to-day direction to one project manager: drug development and regulatory processes. Dotted line management of two other positions (project administrator and project statistician)Attend manufacturer site visits as necessaryReport monthly on key achievements, challenges, and any anecdotal success storiesContribute to and support financial management and control as related to the above human resources and other activitiesPlan, convene, and produce reports for monthly one-on-one meetings with supervised staff to monitor performance and supportAttend to all staffing requirements and administrationOversee the duties of subordinates to ensure optimal staff utilization and maintenance of sound labor relationsPlan, organize and lead staff performance assessmentsIdentify substandard performance by team members and plan and implement necessary corrective actionCoach and train subordinates and team members to ensure the acquisition of knowledge and skills required by the organizationLead the promotion of harmony, teamwork, and sharing of informationProvide day-to-day support to all project staffTake ownership and accountability for tasks and demonstrate effective self-managementFollow through to ensure that quality and productivity standards of own work are consistently and accurately maintainedMaintain a positive attitude and respond openly to feedbackTake ownership of driving your career development by participating in ongoing training and development activities such as forums, conferences, policy-setting workshops, etc.Required minimum education and training:A Gradua
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NzM2N19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777553&xid=1108_177367
20h
1
Main purpose of the job:Lead the supplier engagement and contract management workstream for the market-shaping outputLocation:Parktown – JohannesburgKey performance areas:Lead the supplier engagement and contract management workstreamWork closely with CHAI, and oversee the supplier management/deal negotiation processWork closely with CHAIs India-based supplier relations team, lead on generic supplier engagements, throughout the design and execution of market shaping interventions and the development of deal terms and contract negotiationEngage in job shadowing (of CHAI) during technical meetings with suppliers and manufacturersDevelop and maintain a strong working relationship with CHAI, drug manufacturers, and other stakeholders as relates to the supplier engagement and contract management workstreamDevelop and maintain a strong working relationships Convene and/or attend and lead supplier meetings with manufacturers and other stakeholders as relates to contract initiation and managementOversee the contractual relationship with CHAI and ensure that they, as sub-grantee meet all their key technical deliverablesWork closely with CHAI to closely monitor manufacturer performanceClosely manage the contractual relationship with manufacturers as relates to incentivesTroubleshoot contractual challenges and resolve as appropriateAttend manufacturer site visits as necessaryOversee the planning and coordination of the supplier engagement and contract management workstreamEnsure coordination with the drug development & regulatory processes workstreamContribute to the technical coordination between our client and, CHAI, and all other stakeholders Plan, convene, and produce reports for monthly one-on-one meetings with supervised staff to monitor performance and supportAttend to all staffing requirements and administrationOversee the duties of subordinates to ensure optimal staff utilization and maintenance of sound labor relationsPlan, organize and lead staff performance assessmentsIdentify substandard performance by team members and plan and implement necessary corrective actionCoach and train subordinates and team members to ensure the acquisition of knowledge and skills required by the organizationLead the promotion of harmony, teamwork, and sharing of informationProvide day-to-day support to all project staffTake ownership and accountability for tasks and demonstrate effective self-managementFollow through to ensure that quality and productivity standards of own work are consistently and accurately maintainedMaintain a positive attitude and respond openly to feedbackTake ownership of driving your career development by participating in ongoing training and development activities such as forums, conferences, policy-setting workshops, etc.Required minimum education and training:A Graduate-level Degree in Business or Economics or Law or Public Health, or related disciplinesRequired minimum work experience:At least 8 years of professional experience preferab
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NzM2Nl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777552&xid=1108_177366
20h
1
GENERAL DESCRIPTION – JOB PURPOSE
My client a well-established NPO operating in Southern Africa with facilities offering a range of accommodation choices for independent, assisted, frail and dementia care for the Aged is urgently recruiting for a Fundraiser - Partnership Co-Ordinator for their Johannesburg Establishment (House) .
The Partnership Coordinator (HPC) / Fundraiser is a multitasker by nature. He / She has excellent communication, administration, and project coordination skills with a solid understanding of Marketing and Sales principles.
The HPC provides implementation and coordination on the ground level and ensures all event projects and activities are executed to both brand and organisational standards
REMUNERATION:
My Client offers a Competitive market related Salary package – Negotiable
COMPETENCIES REQUIRED (MUST HAVE)
Certificate / Diploma: Events Management, Administration, Project Management or HospitalityWell-presentedStrong verbal and written communicator (English, Afrikaans)Works well under pressureConscientious with tasksDetail-orientatedGood presenter (Formal and informal)PassionateOrganisedFriendly, approachableAdaptableAbility to establish priorities and work independently.Developed interpersonal skillsPrincipled, ethical, and professional.Consistently displays a high level of enthusiasm, energy, initiative, and drive.2-3 years prior experience in events, marketing and / or project management1-2 years’ experience in fundraising activities and initiativesExcellent verbal and written communication skills.Proficiency in MS officeValid SA Drivers licenceOwn vehicleOwn Smart phone device equipped with updated messaging and camera-functionality
GENERAL DUTIES AND RESPONSIBILITIES
Campaigns
Campaigns - Capital Projects as per budget (4 Quarters = 4 campaigns)
Plan and Coordinate:
maintain applicable project schedulesset up yearly planning tasks for all Capex projects needs as directed by the Facility Manager. (i.e., Maintenance Equipment, Gardens & Equipment, House Aesthetics Look & feel, Furniture Needs, Housekeeping & Linen, Washing Machines & Tumble Dryers, Nursing & Medical).Task tracking, deadlines, and deliverables as set on the yearly calendar.Develop a strategy to approach potential donors i.e., using micro campaigns.Work towards pledging line items on a 3-year forecast.Maintain donor relationship, both new and old.Maintain and track all supporting budget / f...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjQyOTA0MDE3P3NvdXJjZT1ndW10cmVl&jid=1265594&xid=1242904017
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We have an opportunity for a Trainee Factory Manager at one of our sites.The successful incumbent must be willing to move between all sites i.e. Krugersdorp, Hammanskraal, and Vereeniging for hands on training.KEY RESPONSIBILITIESSupport Senior Factory manager in operational management and team development of the factoryExcellent maintenance skills requiredRecruitment, training and development of personnelAsset preservation through development, implementation and management of effective systemsDevelop and implement best practice in all areas of the factoryBeing a credible leader that develops and guides operational teams and individuals in achieving targetsDriving continuous improvements and waste elimination in order to reduce costs and improve qualityProduct development to ensure sustained fashionable and value for money product rangesProject management of capital projectsDevelopment of new products and technologyFinancial control of factory costsSafety and risk management in terms of legislationSourcing of new local and international suppliersIdentification and development of future leaders in the businessEnsure the factory is focused on agreed key performance indicators KEY STRENGTHS / ABILITIESAble to work autonomouslyMust be energetic, active and a go-getterManage growth and change in a professional and entrepreneurial mannerAdaptive and creative to meet targetsDeveloping and leading teams and individuals toward common long-term objectives and short-term goalsHands on and results drivenFocused on customer and business needsTenacious on goal deliveryHigh level of attention to detailAnalytical and detail-oriented problem solverAbility to notice opportunitiesChallenge established practices to test validityEngineering and project management skills to drive and deliver continuous improvementStrong work ethicStrategic and big picture thinkerEmotional intelligence and robustness, diplomatic MINIMUM QUALIFICATIONS & EXPERIENCEDiploma in Engineering (Mechanical / Electrical / Metallurgist)Millwright / Electrical Qualification5 10 years experience PREFERRED QUALIFICATIONSDegree in Engineering (Mechanical / Electrical / Metallurgist
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NzYwNV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777142&xid=1108_177605
1d
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We have an opportunity for a Trainee Factory Manager at one of our sites.The successful incumbent must be willing to move between all sites i.e. Krugersdorp, Hammanskraal, and Vereeniging for hands on training.KEY RESPONSIBILITIESSupport Senior Factory manager in operational management and team development of the factoryExcellent maintenance skills requiredRecruitment, training and development of personnelAsset preservation through development, implementation and management of effective systemsDevelop and implement best practice in all areas of the factoryBeing a credible leader that develops and guides operational teams and individuals in achieving targetsDriving continuous improvements and waste elimination in order to reduce costs and improve qualityProduct development to ensure sustained fashionable and value for money product rangesProject management of capital projectsDevelopment of new products and technologyFinancial control of factory costsSafety and risk management in terms of legislationSourcing of new local and international suppliersIdentification and development of future leaders in the businessEnsure the factory is focused on agreed key performance indicators KEY STRENGTHS / ABILITIESAble to work autonomouslyMust be energetic, active and a go-getterManage growth and change in a professional and entrepreneurial mannerAdaptive and creative to meet targetsDeveloping and leading teams and individuals toward common long-term objectives and short-term goalsHands on and results drivenFocused on customer and business needsTenacious on goal deliveryHigh level of attention to detailAnalytical and detail-oriented problem solverAbility to notice opportunitiesChallenge established practices to test validityEngineering and project management skills to drive and deliver continuous improvementStrong work ethicStrategic and big picture thinkerEmotional intelligence and robustness, diplomatic MINIMUM QUALIFICATIONS & EXPERIENCEDiploma in Engineering (Mechanical / Electrical / Metallurgist)Millwright / Electrical Qualification5 10 years experience PREFERRED QUALIFICATIONSDegree in Engineering (Mechanical / Electrical / Metallurgist
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NzYwNF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777141&xid=1108_177604
1d
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We are looking for a competent Voice L2 Engineer to provide fast and useful technical assistance on Call Centre Voice Setup (On-premise and Cloud). Experience on Avaya, Genesys, Cisco, Asterisk, Voice Trunks(E1, SIP, SS7 etc.), assistance to the CCT OEM/Support will be preferred. The successful candidate will answer queries on basic technical issues and offer advice to solve them. The candidate must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. Must be customer-oriented and patient to deal with difficult customers. The goal is to create value for clients that will help preserve the company’s reputation and business.
Responsibilities
Serve as the first point of contact for customers/OEM/Support provider/Vendor/NOC for the remote support for the new installations/project and for the planned/planned maintenance/troubleshooting activities over the phone or emailSupport the remote troubleshooting through diagnostic techniques and pertinent questionsDaily monitoring of system health check for the alarms, hard/soft phone status, trunk status/utilization, status of the call recordings space etcUnderstanding of the ACD and Dialler reportsCreation of the skills-sets, IP station IDs, Agent IDsRegistering/troubleshooting new/existing IP end-points(hard/soft phone)Daily Voice/ACD/Dialler/Trunks Incident tickets handling for the End-Users/CC agentsProvide guidance to end users on phone usage / features / configurationsAssist troubleshooting and analysis of any major issues (as directed by L3 SME)Support for any onsite voice projects and initiativesDocumentation of relevant issues and processes for future reference
Requirements and skills
Good Understanding of the voice PBX, Call Centre solutions, ACD and Outbound DiallersMinimum 1 year of experience administering some or all of the following platforms - Avaya PBX and/or Cisco Call manager and/or Aspect UAD and/or Asterisk X-LiteProven experience as a Voice help desk technician or other customer support roleGraduate with specialization in Information Technology/Telecom/Computer ScienceAt least 2 years of work experience with minimum 6 months of relevant exposureAbility to work independently with minimum supervision
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTYwMzY5Njg3P3NvdXJjZT1ndW10cmVl&jid=1495751&xid=1160369687
1d
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Responsibilities
Design, implementation, Migration and maintenance of Active Directory, DNS, DHCP, IIS, Group Policy, Clustering, Terminal Services, LDAP and windows scripting/automationInfrastructure projects data centre moves, offshoring applicationsDrive improvement and compliance across Windows server technologiesProvides Level 2,3 infrastructure supportExecutes all or most project tasks for systems and applications with minimal integration points for existing technologies/processesExecutes systems management to ensure optimal current and future efficiency and functionalityAssess project requirements and provides design inputExecutes upgrades, migrations, optimizations, new implementations and identifies and resolves efficiency issuesWrites scripts, templates, interfaces and utility applications to continuously improve functionalityExecutes design and deploy activities for operating environmentsImplementation and Troubleshooting WSUSImplementation and troubleshooting of DNSKnowledge of SQL serversImplementation of Storage server /Raid ConfigurationKnowledge of Linux OS and commandsAntivirus servers’ management experiencesOffice 365 Console management experiencesReports management exposure.Good communication and positive attitudeAsset Management experiencesITIL Process awareness.
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The Senior Contract Lifecycle Coordinator provides support in the Contracts Management Lifecycle Process. This includes the maintenance of customer data for Support and Service contracts and other information, ensuring that the relevant database is up to date and accurate. The Contract Specialist follows a detailed process to ensure that Renewal Data and pricing is presented at certain intervals during the life cycle to the relevant client engagement team/teams. Job Description Key
Roles and Responsibilities:
General administration
The Senior Contract Lifecycle Coordinator provides an administrative function in the Contract Management Lifecycle by processing contract data, maintaining contract data and adding contract data by using standard processing protocols and procedures as designed, including ensuring that all transactional and service data remains in line with contracting agreements and internal planned revenue and cost.They must be able to administrate strategic client accounts and contracts in conjunction with the relevant Go to market teamsMust have a clear and in depts. understanding of the client requirements and environment as articulated by the relevant Go to market teamsThe Senior Contract Lifecycle Coordinator must be able to assist operationally with the execution of tasks with Contract Specialists and be able to provide guidance and support in terms of Contract Management principles and processes in general
Contract maintenance
The Senior Contract Lifecycle Coordinator is required to maintain and keep up to date data related to the serviceability of the client and in line with the agreed entitlements as provided for in the client agreement, this includes but is not limited to, locations, equipment records, movements where applicable, decommissioning, updates of any kind, additions of any kind as well as ensuring that automated release of cost and revenue is taking place and is not hindered during the life cycle of the contract.
Contract renewal triggering
The Senior Contract Lifecycle Coordinator keeps track of contract renewal dates and they ensure that the available process and systems are used to its full functionality by actively completing tasks for clients and renewals assigned to them from time to timeEnsure that they do not miss tasks which might delay the delivery of renewal schedule information • They inform the Contract Manager of any impediments both internal and external that will delay renewal schedules to be produced and distributed on timeThey ensure that client contracts are updated with the latest sales order detail and that invoice amounts are updated accordingly. This will extend from the quote to order process to pre-sales a...
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POSITION SUMMARY
The DGM is the overall in charge of the Call Centre Operations that support the internal and external clients on a day-to-day basis. The DGM is the first Line management. Directly responsible for 400-1000 FTE’S depending on process requirements. Responsible for ensuring the highest level of service for our clients; promoting development, growth and providing leadership that promotes and encourages teamwork. Responsible to manage all the business function in association with all Internal and External stakeholders.
Meet customers’ expectations by planning and implementing call centre strategies and operations, improving systems and processes and Managing Call Centre staffs.
Experience preferably in Inbound & Outbound onshoring operations.
DUTIES & RESPONSIBILITIES
Determines call centre operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviewsDevelops call centre systems by developing customer interaction and voice response systems, and voice networks; designing user interfaces; developing and executing user acceptance test plans; planning and controlling implementationsMaintains and improves call centre operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgradesAccomplishes call centre human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counselling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.Meets call centre financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actionsPrepares call centre performance reports by collecting, analysing, and summarizing data and trendsMaintains equipment by evaluating and installing equipment; developing preventive maintenance programs; calling for repairs; evaluating and implementing upgradesMaintains professional and technical knowledge by tracking emerging trends in call centre operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional soci...
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The IT business analyst is responsible for enhancing the quality of IT products and services, analyzing data to inform business decisions, and finding technological solutions to business needs, amongst other duties. The IT Business Analyst will report to the Systems Manager.
KEY OUTPUTS:
Survey existing technology infrastructure and systems to form high-level view of present capabilities.· Facilitate activities such as workshops/JAD sessions to expand the understanding of the business requirements and ensure alignment between stakeholders.· Analyzing the design of technical systems and business models.· Create business data models.· Create Business Requirement documentation (BRD).· Contribute to Software Requirements Specifications (SRS).· Assist with to functional requirement specifications (FRS).· Analyzing the Impact of Requirement Changes.· Liaise and communicate the system requirements to the necessary audiences e.g. testers, developers, business analysts and provide ongoing feedback regarding system issues.· Creating and run test plans for all testing phases.· Contribute to creating training manuals and maintenance documentation.· Training users on efficient and proper use of information systems.· Lead team through the project life cycle by planning, budgeting, scheduling and tracking a project plan.· Ensuring that all IT systems and processes are arranged to best support overall organizational objective.
DESIRED EXPERIENCE AND QUALIFICATIONS:
BCom Informatics or BSc Computer Science· Business Analysis Diploma· 5+ years’ experience in a similar role· Experience within travel industry is an advantage· Agile Project MethodologyPERSONAL ATTRIBUTES:
Able to work fast and accurate· Able to navigate complex challenges and implement strategic solutions· Excellent communication skills· Inquisitive, intelligent, intuitive, honest, determined, articulate, meticulous
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Wholl you report to: Youll be based within our Enterprise Risk and Innovation division at our head office in Sandton, Johannesburg. Youll report to the Head of Risk Management, who is accountable for our risk management functions. What youll be doing if you get the job:The role will be responsible forAssisting the Head of Risk Management with maintenance and execution of the Risk Management Framework across the organisation, ensuring effectiveness of risk management processesAssist with performing the annual ORSA process and producing the ORSA document, including performing certain components of stress and scenario testingAssistance with combined assurance process, with focus on operational, fraud and compliance risk identification and quantification across all processesAssisting with setting the risk appetite statement and performing annual risk appetite modelling workTracking experience against key risk metrics, including solvency and liquidity, as well as assisting with producing quarterly risk reports and ORSA updatesDevelopment of key risk indicators to assist in the effective monitoring of risksMaintenance of the risk register and incident log, and reporting regularly on incident experience against risk appetiteImprovement and development of risk management reports and tools for the identification, assessment and monitoring of risks, including emerging risks Qualifications and experience: Minimum honours level qualification in the field of statistics, mathematics, data science, actuarial, risk management, finance or other related fieldWorking knowledge of the insurance and/or financial services industry is preferable Your skills and character traits: An optimistic, enthusiastic, energetic outlookExcellent interpersonal and communication skills (both written and verbal), able to effectively communicate complex information to a variety of stakeholdersKeen to take initiativeSense of urgency and ability to follow throughMethodical planning and organizing of tasks, and effective time management skillsHigh attention to detailAbility to work under pressureAdaptabilityMaintaining confidentiality in handling sensitive business informationLearning and research capabilitiesStrong analytical and critical thinking capabilities Technical capabilities: Office 365 suite, with strong Excel skills o BonusSQL, Prophet, DCS Coding knowledge e.g. Python Advantageous: Knowledge of enterprise risk management concepts (and applications to insurance)Knowledge of risk analysis techniques Package The offers a competitive package, and excellent growth opportunities.
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Role Description
This position is responsible for specialist, high-level technical output for the installing, testing, tuning, optimising, diagnosing problems, repairing, upgrading and maintaining both externally and internally supplied hardware and system software. This person will be responsible for high-level troubleshooting and system security, and ensuring repairs are undertaken in accordance with organisational policy and standards and required to prepare progress reports for all work performed.
Daily Responsibilities include:
Telephonic & remote 2nd line technical support to internal 1st line as well as customersIT technical solution design, deployment, maintenance, administration, troubleshootingTeaming and Communication skillsWork in a teamCommunicate Successfully
Risk & Compliance Responsibilities
Adhering to the conflicts of interest and confidentiality policies and advising management of any possible issues.Being alert to possible and actual breaches of procedures and regulators rules and reporting them to management.Maintaining client confidentiality, and ensuring that client data is protected, encrypted, transported securely and is stored away each evening and if sensitive information, that it is locked away.Ensuring keeping up to date on procedures and best practice relevant to job responsibilities, to avoid operational losses from crystallizing.
Person Specification
Mandatory Qualifications:
6 to 8 years related experienceMS-500 Microsoft 365 Security Administration,MS-100 Microsoft 365 Identity and Services,MS-101 Microsoft 365 Mobility and Security
Preferred Qualifications:
Degree/Diploma in Computer Support/IT/similarAZ-103 Microsoft Azure AdministratorWindows Server
Skills Required:
Communication SkillsWilling to learn / Adaptable / Problem SolvingEffective Time Management / Planning skillsWilling to work with a team & mentoring skillsSelf-motivator
Technical Skills Required:
Deployment, maintenance, administration, troubleshooting of (latest solution versions where applicable):
Windows server & workstationMicrosoft Active DirectoryMicrosoft ExchangeMicrosoft 365 tenants, AD Connect AD synchronization, licensingMicrosoft Azure VMsMail content filteringMail flowBackup/restoreAntivirus/endpoint protectionEthernet networking (switch, VLAN)Firewallhttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzk4NDQxNDM2P3NvdXJjZT1ndW10cmVl&jid=1152709&xid=1398441436
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IT Operations Lead / Manager:
We are looking for an IT Manager to be responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines. You will supervise the implementation and maintenance of our company’s computing needs in our sites in Johannesburg, Durban, Cape Town and Gqeberha.
The successful candidate must have a proven professional experience and a detailed knowledge of industry’s best practice processes.
Responsibilities
Compile and manage the technology strategy in alignment with the business strategy.Manage relationships and SLA with all external suppliers.Manage information technology and computer systems.Plan, organize, control and evaluate IT and electronic data operations.Work with internal stakeholders to use new technologies to streamline business process and operational efficiencies while adhering to company policies and processes.Ensure that all areas of the business are operational.Conduct ongoing research to improve the technological assets of the company.Manage efficiencies of the department as well as the effective delivery of services and solutions.Manage information risk to an acceptable level based on risk appetite of the business in line with set goals and objectives.Develop and direct all networking safeguards to reduce risks and apply effective protective mechanisms to secure sensitive internal and external information.Aligning business information security requirements to the business and IT goals thereby supporting an effective security posture.Establish resilience and a highly available network infrastructure environment to address regulatory and business requirements.Consolidate business technology platforms and create plans for each platform.Track, analyse and monitor technology performance metrics.Establish technology standards and communicate technical information to the organisation.Maintain asset register.Maintain IT risk & issue register.Create and implement the organization’s IT policy and best practice standard operation processes and manuals.Performing routine system audits.Running routine system operations reports and sharing them with management.Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance.
Send your CV, current salary, updated salary and notice period to James Knoll.
James@abcworldwide.com
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