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Overview
Unison
Guarantee Acceptances (Pty) Ltd has over 36 years of expertise in the insurance
guarantee industry. As an independent Underwriting Manager for Renasa Insurance
Company Limited, we offer unparalleled stability and assurance. Our reinsurers are some of the biggest
and most secured reinsurance brands in the world and have partnered with Unison
for many years.
We believe great companies are
built from exceptional people and amazing clients, because of our growth, we
are seeking a Junior Guarantee Underwriter to join our dynamic team.
Key Responsibilities:
Analysing and interpreting Financial
Data from Clients. Qualitative research of Clients
in various Industries in SA. Producing comprehensive reports
for our Underwriting Committee. Various Engagements with Brokers
and Clients. General Reporting to Management.
Requirements:
Bachelor of Commerce in
Accounting or Finance.Proficiency in Microsoft 365.Excellent verbal and written
communication skills in English.Must possess strong analytical
skills.
Must live within a 5km – 10 km
radius from the office. We are in Ferndale, Randburg.
Salary: Market-Related, to be discussed at
the Interview
How to Apply: Interested candidates are invited to
email their Curriculum Vitae to applications@anslow.co.za Please note that copies of
qualifications and/or references will be requested. For more information please contact Nthabiseng on 010 880 8729
23d
Randburg
Morning consultant position - Rosebank branch - Need customer relation skills, be computer literate, and be able to multi task - book appointments and follow up calls. Appointment call 011 759 4008
7d
Rosebank
Results for general. jobs in Jobs in Johannesburg
1
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A vacancy for the position of Junior Restaurant Manager has opened up at an established café / restaurant located in Sandton. Candidates with a minimum of one years experience in restaurant management will be considered. The ideal candidate will be capable of aiding the General Manager in overseeing the entire restaurant, including both front and back of house operations. Proficiency in staff management would be advantageous. Strong customer relations skills are of paramount importance. Applicants must possess expertise in stock control and be able to work effectively under pressure. The successful candidate must be ambitious and possess a keen desire to learn. Must be well-spoken. Salary R 10 - 13 K net.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMzIzXzc5MjhfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1775423&xid=2323_7928
2min
1
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QUALIFICATIONS & EXPERIENCE:Matric/Grade 12 Degree or 3-year diploma (not required but would be an advantage)Microsoft certification-Designing and Implementing Enterprise-Scale Analytics Using Microsoft Azure and Microsoft Power BI (not required but would be an advantage) Microsoft Azure Fundamentals (not required but would be an advantage.1+ years relevant experience with sufficient knowledge to develop solutions using the following technologies:High Level Knowledge of Dimensional model design principlesData analysis Knowledge of ETL frameworkData exploration using Microsoft T-SQLMicrosoft SQL server programming (stored procedures, functions) Understanding of various data sources i.e. Microsoft SQL server, Oracle Database, APIs, flat files (csv, tab etc).Monitoring ETL jobs.JOB PURPOSE:Design and build ETL solutions that will extract data from multiple systems, transforming and loading into data marts/data warehouse Improve existing ETL solutions Support the existing platform and assist with migration to new platforms Troubleshoot data errors and perform root cause analysis where necessary Assist Data/BI analysts with technical guidance
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4MjY5Ml9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1775270&xid=1109_182692
2min
1
SavedSave
Our client is seeking a Zoho CRM Expert to join their team, based in Johannesburg.Qualified applicant based in South Africa to provide Zoho CRM expertise to an exciting Swiss Digital Marketing Agency. Option to work part-time or full-time.Minimum Requirements:-Bachelor’s Degree in Business or at least 2 years of relevant work experienceExtensive knowledge of Zoho CRM (Architecture)Extensive knowledge of CRM topics, data and automation / workflowMinimum 2 years work experience with Zoho specifically required. Examples of previous work done in Zoho from an architectural point of view in terms of building processes etc. will be very advantageousRemote Position (Need to be able to work during load shedding)Flexible hoursDuties:-Challenge and improve existing concept and set-up of Zoho CRMDesign and set-up automations and workflows for all sales activities including, amongst others:-* email workflows and sequences for sales and onboarding activities* booking of meetings, lead scoring and deal managementDevelopment of connection / data transfer to AsanaMaintaining connection with Zoho Campaigns and Zoho Books and its logicInterested in this position? Please apply online by submitting your CV + supporting documentation. If you have not been contacted within 2 weeks, consider your application unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NjU5OV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1775101&xid=1108_176599
2min
1
SavedSave
Responsibilty ot Job:The Draughtsman is responsible for drawing all Manufacturing, Customer, and Supplier drawings of company products. The drawing function also includes transferring all old designs and drawings from paper to retrievable electronic copies. Transferring paper designs to 3D models.The draughtsman is responsible for providing drawings of solutions, tools, moulds, and all equipment required to manufacture products. Making drawings of existing tooling that might not have models or drawings on the system or files. Obtaining quotes and finding suppliers for parts and components required for products, tools, and equipment.Become the subject matter expert on assigned company products.The incumbents responsibility includes, but is not limited to, continuous improvement of the current product range, design and drawing of new products, servicing customer needs, and development, and implementation of systems/methods/processes to ensure Standards are met. MAIN JOB FUNCTIONS:Maintain drawings of existing product designs.When necessary, assist with the design of new products by international standards.Arrange for prototypes to be manufactured and tested, both in the laboratory and in the field.Responsible for controlling all drawings within the company including revisions and re-issuing of updated drawings in line with quality standards.Required to carry out projects as identified by the Technical Manager.Responsible for developing and designing tooling and production equipment.When necessary, research and source technical equipment for quality control, production, and maintenance purposes.Assist the QA Department to ensure that the company meets all aspects of its Quality Standards.When necessary, assist Sales with identifying and correcting problems in the field.Assist with Value Engineering, participate and promote Innovative thinking.Liaise with Subcontractors and Suppliers about materials and products. Obtain quotes for parts and materials for new products and projects.Assist the Engineering team with tooling development and efficiency improvements. SHERQ:Each employee in the organization is responsible and accountable for his/her own safety and that of their work colleagues, and to comply to all Health and Safety, Quality and Environmental Policies, Procedures, Laws and by-laws that the company subscribes to.Each employee is responsible to identify hazards, assessing risks and implementing control measures to address the risk identified and report these to their supervisors for follow up. EDUCATIONAL REQUIREMENTSMatric.Min:Toolmaker with further studiesB Tech Mechanical EngineeringSolidWorks experience EXPERIENCE REQUIRED5 years experience in a manufacturing environment.Tool making understanding.Rail fastening and Application experience ideal.SolidWorks and MS Office KNOWLEDGE,SKILLS AND ABILITIES REQUIRED TO PERFORM FUNCTIONS:Technical skills.Innovative thinking.Sound knowledge of rail industry fastening products.Production and Tooli
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4MjcxOV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1775293&xid=1109_182719
2min
1
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Unlock Revenue Potential as Brand and Marketing Manager - Telecommunications IndustryA major telecommunications company, is seeking a dynamic and experienced professional to lead the transformation of its brand and marketing strategy. As the Director of Brand and Marketing, you will play a pivotal role in formulating and implementing a comprehensive enterprise-wide marketing strategy to maximize revenue potential and elevate our clients brand positioning in the market.Key Responsibilities:Brand and Marketing Integrated Strategy:Collaborate with cross-functional teams to develop and drive a cohesive brand and enterprise-wide marketing strategy.Identify competitive advantages and formulate a market position aligned with overarching business goals.Lead the implementation of annual plans across functions, processes, technologies, products, teams, and customers.Ensure effective communication of collective goals and objectives, integrating the Group and clients strategy and direction.Growth and Performance:Broaden marketing scope beyond traditional campaigns to tap into untapped target segments.Leverage digital and data platforms for customer acquisition, retention, and innovative marketing models.Measure and control the marketing functions growth performance through key performance benchmarks.Analyze revenue sources, develop advertising predictions, and maximize return on investment.Play a critical role in creating thought leadership, staying abreast of industry trends, and sharing best practices.Education, Skills, and Experience:Minimum of a 4-year Commercial/Marketing/Business Degree; MBA or Masters in a relevant field preferred.Minimum 15 years of experience in strategic Global Brand Management/Commercial/Chief Marketing Officer roles.Work experience in a global/multinational enterprise, preferably in the telecommunications industry.Strong understanding of emerging markets with a track record of senior management.Experience in digital communication, media, and continuous improvement through the implementation of best practices.Proficiency in English is essential.Key Outcomes:Improved strategic alignment and collaboration between Brand & Marketing and other business units.Enhanced governance and enablement of Brand & Marketing culture.Sustainable Brand & Marketing practices fostering a unified and iconic brand.Consistent Customer Brand Experience at every touchpoint.Increased visibility of competitive positioning and advantage in the market.Join us in unlocking new horizons and shaping the future of telecommunications. If you are ready to drive innovation, lead transformative marketing strategies, and contribute to Clients continued success, apply now.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NjgzOF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1775736&xid=1108_176838
10min
1
A well known Telecommunication company is seeking an experienced individual to work for them as a General manager within Branding and Marketing. Individual will be reporting directly to Chief Commercial Operations Officer. Calling on all Strategic, Innovators, Collaborators, Leaders to take up this opportunity in Johannesburg. Responsibilities: Strategy formulation and implementation of brand and marketing New business developmentCustomer experience journey Drive corporate governance Keep abreast of competitors Responsible for campaign growth Stakeholder engagement Project management Generate highest return on investment Lead digital marketing teams Partnering with vendors Financial management Emerging markets Digital communications and media Drive continuous improvement Implement best practices Must have, not negotiable: MBA / masters degree - Advantage Business degree / Marketing degree / Commercial degree No less than 15 years relevant experience Must have held a role as Global Brand Manager / Commercial Manager / Chief Marketing Officer Must have worked within FMCG / Global / Multinational companyExperience with emerging markets More than 5 years within senior management role Experience in digital communications and media Telecom industry experience Fluent in English Clear criminal record Contactable references - reference checks will be conducted upfront Skills / Competencies : LeadershipCustomer relationsFinancial Acumen Stakeholder management Decision makingCollaboration Project management
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NjgzN19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1775735&xid=1108_176837
10min
1
SavedSave
Our client is seeking a Zoho CRM Expert to join their team, based in Johannesburg.Qualified applicant based in South Africa to provide Zoho CRM expertise to an exciting Swiss Digital Marketing Agency. Option to work part-time or full-time.Minimum Requirements:-Bachelor’s Degree in Business or at least 2 years of relevant work experienceExtensive knowledge of Zoho CRM (Architecture)Extensive knowledge of CRM topics, data and automation / workflowMinimum 2 years work experience with Zoho specifically required. Examples of previous work done in Zoho from an architectural point of view in terms of building processes etc. will be very advantageousRemote Position (Need to be able to work during load shedding)Flexible hoursDuties:-Challenge and improve existing concept and set-up of Zoho CRMDesign and set-up automations and workflows for all sales activities including, amongst others:-* email workflows and sequences for sales and onboarding activities* booking of meetings, lead scoring and deal managementDevelopment of connection / data transfer to AsanaMaintaining connection with Zoho Campaigns and Zoho Books and its logicInterested in this position? Please apply online by submitting your CV + supporting documentation. If you have not been contacted within 2 weeks, consider your application unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NjU5OV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1775101&xid=1108_176599
36min
1
SavedSave
Malawian lady hard worker with good experience l'm looking for a job as domestic work part time or full time please am live in Florida lake
6h
SavedSave
A company in Orange Grove/ Norwood is looking for an
Administrative Assistant with minimum 2 years’ experience.
The candidate must have Matric or equivalent, must be proficient
in English and Microsoft office, must have knowledge of understanding
accounting systems and processes, must be able to work independently. Must live
15 to 20 KMS from Orange Grove Johannesburg.
Duties will include Invoicing, sending clients account statements,
General office admin work, resolving general client queries and answering
telephone calls.
Starting Salary R 6500.00
No Chancers!! please send your CV to info@immerprop.co.za
10h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Swedish Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Swedish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hour...Job Reference #: 202528
1d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Polish Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Polish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:...Job Reference #: 202534
1d
1
Good day! my name is Francis, I'm very good worker looking for full time job stay in or out immediately, l'm malawian with all cleaning, gardening, setting garden, paiting, plastering, putting pavin and tiles, water proofing, plumbing, building, house keeping, washing, ironing, setting table and many more works experience for 9 years, l' m available to work live in or out in job, please contact me this number 0834497297, i can go anywehere to work爐
12h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Norwegian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Norwegian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working ...Job Reference #: 202525
1d
1
SavedSave
Are you an energetic individual, that is able to lead, guide and coach a diverse team. Analtical minded, ready to roll up up your sleeves and get involved. We are looking for an experienced general manager that understands financial accum, P&L analysis, OHS act, training & development, business development and creativity. Looking after a Minimum of 70 Team members, in various departments. Understands the 5 Pillars of business, worked in a franchise environment. Able to do stock takes, FOH, BOH and bar, understands food cost, labour margins, variences etc.The superstar we are looking for will have been in the industry for a minimum of 10 years, with a good track record and contactable references. Hotel school or any formal culinary, hospitality education will be advantageous.Own transport, clear criminal record.Please if you are interested send cv to gavin@primi-world.comNB: We, will only consider cvs sent through to the above e-mail address only.This position is in the bedforview, Eastgate area.
13h
1
SavedSave
Our client is a leading provider of financial wellness solutions through its Right Track Financial Wellness Programme. With a team of experienced professionals dedicated to developing tailored solutions, they pride themselves on being the preferred partner for their clients financial wellness needs. As specialists in the field, they offer unparalleled expertise and a commitment to championing consumer financial wellness and they are looking to recruit an experienced Insurance Industry Finance Manager to join their team.
Job Purpose:
The Finance Manager will have experience in financial management, accounting, and the financial/insurance sector. The role involves overseeing financial activities like budgeting, forecasting, reporting, and risk management. Its a leadership position demanding both technical know-how and strong leadership abilities.
Responsibilities:
• Oversee all aspects of the companys financial operations, including budgeting, forecasting, financial reporting, and cash flow management
• Develop and implement financial policies and procedures
• Prepare financial statements and reports in accordance with GAAP or IFRS
• Analyse financial data and provide insights to management to support strategic decision-making
• Manage and mentor a team of finance professionals
• Identify, assess, and mitigate financial risks
• Maintain strong relationships with external auditors and regulatory bodies
• Stay up to date on industry trends and best practices in financial management Additional Desired Skills:
• Experience with budgeting and forecasting within the insurance industry
• Knowledge of risk management principles and practices
• Strong understanding of regulatory requirements relevant to the financial and insurance industry
• Experience working in a fast-paced and dynamic environment Qualification and Experience:
• CA (SA) Qualified (Essential)
• Bachelor of Commerce (BCom) degree or equivalent qualification in a relevant field, such as Accounting or Finance
• Completion of articles with a recognised professional accounting body (SAICA, SAIPA, or equivalent) is highly desirable
• Minimum of 8 years experience in a financial management role, with at least 3 years of experience within the financial and insurance industry (Essential)
• Minimum of 5 years experience in a managerial role
• Proven track record of success in financial planning, analysis, and reporting
• Strong understanding of financial accounting principles, GAAP (Generally Accepted Accounting Principles), and IFRS (International Financial Reporting Standards)
• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills, with the ability to build relationships and collaborate effectively with internal and external stakeholders
• Experience with financial modeling and forecasting
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and accounting software (e.g., SAP, Sage)
• Strong leadershi...Job Reference #: 202657
1d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Slovak Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Slovak and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:...Job Reference #: 202537
1d
You will be working on site in RandburgHigh school leavers wantedFull training will be providedMust be able to speak English wellPersonal Attributes:- Punctual- Excellent understanding or experience of delivering great customer service- Trustworthy- Professional- Reliable- Clear criminal recordLocation: RandburgRemuneration: R30 p/hemail CV (including your full date of birth i.e YYYY/MM/DD) and cover letter to hlophenq@gmail.com
14h
1
SavedSave
Good day Am looking for any general work that's currently available, my qualifications are computer,business and and call center certificate my whats app number is 060 827 9253
15h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Japanese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Japanese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working ho...Job Reference #: 202546
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OPERATIONAL MANAGEMENTEnsure store sales objectives are metMaximise incomes streams for the store (Add-ons, GP etc.)Stores PerformanceEnsure effective implementation of merchandising standardsEnsure effective implementation of marketing initiativesAttraction and retention of customer base INVENTORY MANAGEMENTFunctional areaJob CompetenciesEnsure store sales objectives are metMaximise incomes streams for the store (Add-ons, GP etc.)Stores Performance CUSTOMER SERVICEEnsure Customer Expectations are exceededReview Mystery shopper reportsEnsure immediate acknowledgement and timeous finalisation of product and retail / buy shop related complaintsReinforce a culture of service minded staff to ensure Customer satisfaction PEOPLE MANAGEMENTFacilitate the training and development of employees to ensure correct competencySuccession PlanningEnsure consistent, effective performance managementManage and enhance employee relations and satisfaction ADMINISTRATIONEnsure implementation and adherence to all relevant Company Policies, Procedures, System Requirements, Standing instructionsCash-ups’Safe checksAlarm ChecksAdmin Files
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NDA1MF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1779214&xid=1109_184050
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