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Introduction
A well-established distributor and supplier of red meat products, based in Cullinan, Gauteng is looking for 2 x Finance Analysts to join their dynamic team.
Duties & Responsibilities
Job Purpose:
Support the Financial Reporting & Analysis Manager in all financial planning, analysis and reporting for the Company Group and subsidiaries, optimizing efficiency and profitability.
KPA’s and Output
Budget Management
Support and administrate the setting of quality budget and forecasts for sales and operational areas of the Company Group and subsidiaries.
Assist in weekly/monthly detailed analysis of company CAPEX/Overheads to review actual performance against set budgets/targets.
Administrate control processes and procedures to ensure sales controllable costs are in line with budget.
Management Reporting
Assist in performing financial and non-financial management reporting on a daily, weekly, monthly, quarterly and yearly basis.
Assist in administration of reporting tools/reports needed for financial reporting.
Support the monitoring, reviewing, reporting and tracking of financial achievement against budget on a timely basis and report deviances for corrective action in order to fund operations and increase financial efficiency.
Support the development, implementation and maintenance of reporting on customer and product profitability.
Financial Analysis
Assist in performing ad-hoc analysis e.g., Analyze sales, marketing and operational areas to support strategy development in these areas to improve efficiency and drive profitability.
Assist in recognizing patterns, trends and opportunities in weekly GP’s.
Assist in the administration of performing accurate product costing’s and analyze variances.
Serve as Finance support to sales and marketing and operational areas.
Desired Experience & Qualification
BCom Financial Degree
Package & Remuneration
1 x Finance Analyst (0 – 1 years’ experience) Salary R25K CTC per month1 x Finance Analyst (3 years’ experience) Salary R30K CTC per month
Both these positions qualify for an annual discretionary Performance bonus
Interested?
Please forward your documents to hr1@peopledimension.co.za
Please include your Grade 12 certificate as well as University marks with your CV sumbission.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjY1Mjg4Mjk1P3NvdXJjZT1ndW10cmVl&jid=1555851&xid=1265288295
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Strategic Planning
Participate and influence department strategyMonitor and track against the planDevelop recommendations and subsequent action plans to enable the delivery of the departmental strategyDay to day interaction with team members to deliver strategyBuild and develop effective relationships with relevant stakeholders to highlight and determine best solution to overcome challenges to continuously improveContribute to delivering strategic plans with suppliers by liaising regularly on trend changes and tactical forecastingProactive and regular communication with key stakeholdersConduct stock build plans considering capacity raw materials supply ect
Operational Planning
Understand and optimise supply chain and systemsUnderstand internal and external factors which impact on demand and ensure these are reflected in forecastsCommunicate with internal and external stakeholder to maximise efficienciesIdentify challenges, trends and opportunitiesMaintain Data and SystemsCollate Information and AssumptionsReach Consensus through AlignmentShare and Publish the PlansTrack and Manage PlansIssuing daily plans/schedules for all production unitsResource Shift/ Labor planning
Continuous improvement
Analysis of historical and current performanceUnderstand market / product trends as well as department focus that could impact demandImplement tactical plans to support business decision making (6-18 month focus on capacity,Staffing ect Implementation and review against long term tactical plansPlanning initiatives / Innovation to improve planning
Personal development
Drive personal developmentCreate a personal development plan short and long term
Teamwork / Staff Engagement
Living the Cavalier values in an individual and team capacity aimed at building a cohesive working environmentActively participate in all people development initiatives linked to the HR Strategy including but not limited to: performance management; succession planning; talent management; change, process optimisation and engagement initiatives etc. to ensure the team’s performance meets the required standardsBuild, support and maintain healthy diverse internal (peers / team members / managers) as well as external (service providers etc.) relationships and implement remedial actions when required to ensure achievement of organisational goalsProvide relevant and specialised technical support, where required, to peers and colleagues to ensure the achievement of objectives
Desired Experience & Qualification
BEn...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzQ1MTIyMjcwP3NvdXJjZT1ndW10cmVl&jid=375189&xid=3345122270
2d
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Duties & Responsibilities
Job Purpose
Support the Financial Reporting & Analysis Manager in all financial planning, analysis and reporting for the company group and subsidiaries, optimizing efficiency and profitability.
Reporting to:
Financial Reporting and Analysis Manager
Output:
1.Budget Management
Support and administrate the setting of quality budget and forecasts for sales and operational areas of the company goup and subsidiaries.Assist in weekly/monthly detailed analysis of company CAPEX/Overheads to review actual performance against set budgets/targets.Administrate control processes and procedures to ensure sales controllable costs are in line with budget.
2.Management Reporting
Assist in performing financial and non-financial management reporting on a daily, weekly, monthly, quarterly and yearly basis.Assist in administration of reporting tools/reports needed for financial reporting.Support the monitoring, reviewing, reporting and tracking of financial achievement against budget on a timely basis and report deviances for corrective action in order to fund operations and increase financial efficiency.Support the development, implementation and maintenance of reporting on customer and product profitability.
3.Financial Analysis
Assist in performing ad-hoc analysis e.g., Analyse sales, marketing and operational areas to support strategy development in these areas to improve efficiency and drive profitability.Assist in recognizing patterns, trends and opportunities in weekly GP’s.Assist in the administration of performing accurate product costing’s and analyse variances.Serve as Finance support to sales and marketing and operational areas.
Desired Experience & Qualification
Qualification details
BCom Financial Degree or CIMA qualified or part qualified
Experience
2 years relevant financial FMCG experience will be preferable
Package & Remuneration
Working hours
Monday to Friday from 07h00 – 16h00
Salary:
R 20,000 – R25,000 CTC per month, depending on experience (NO FEEDBACK WILL BE GIVEN ON CV’S IF THE CANDIDATE’S SALARY EXPECTATION AS WELL AS MOST RECENT PAYSLIP IS NOT INCLUDED)This is a TCTC package – no additional benefits
Interested?
Please forward your CV A...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTE1MjA5NDg0P3NvdXJjZT1ndW10cmVl&jid=1423311&xid=3515209484
2d
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NOTE:
Working hours
Monday to Friday from 06h00 – 15h30Must be available to work ad-hoc weekends
Duties & Responsibilities
Strategic Planning
Participate and influence department strategy.Monitor and track against the plan.Develop recommendations and subsequent action plans to enable the delivery of the departmental strategy.Day to day interaction with team members to deliver strategy.Build and develop effective relationships with relevant stakeholders to highlight and determine best solution to overcome challenges to continuously improve.Contribute to delivering strategic plans with suppliers by liaising regularly on trend changes and tactical forecasting.Proactive and regular communication with key stakeholders.Conduct stock build plans considering capacity raw materials supply etc.
Operational Planning
Understand and optimise supply chain and systems.Understand internal and external factors which impact on demand and ensure these are reflected in forecasts.Communicate with internal and external stakeholder to maximise efficiencies.Identify challenges, trends and opportunities.Maintain Data and Systems (Master Data BOMS, MOQ’s, Rounding values lead-times ETC).Collate Information and Assumptions.Reach Consensus through Alignment.Share and Publish the Plans.Track and Manage Plans.Issuing daily plans/schedules for all production units.Resource Shift/ Labour planning.
Continues improvement
Analysis of historical and current performance.Understand market / product trends as well as department focus that could impact demand.Implement tactical plans to support business decision making (6-18 month focus on capacity, Staffing etc.)Implementation and review against long term tactical plans.Planning initiatives / Innovation to improve planning.
Personal development
Drive personal development.Create a personal development plan short and long term.
Strategic Planning
Participate and influence department strategy.Monitor and track against the plan.Develop recommendations and subsequent action plans to enable the delivery of the departmental strategy.Day to day interaction with team members to deliver strategy.Build and develop effective relationships with relevant stakeholders to highlight and determine best solution to overcome challenges to continuously improve.Contribute to delivering strategic plans with suppliers by liaising regularly on trend changes and tactical forecasting.Proactive and regular communication with key stakeholders.Condu...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTQzNTExODE1P3NvdXJjZT1ndW10cmVl&jid=1253926&xid=3943511815
2d
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Client in Pretoria is looking for a Planning Manager is to manage and integrate the different disciplines of Sales, Operations and Procurement of all raw material and dry stock, ensuring that it is a seamless process from forecasts through procurement and production plans and that the inputs to the process are accurate and that profitability is maximized.
Strategic Planning
Participate and influence department strategyMonitor and track against the planDevelop recommendations and subsequent action plans to enable the delivery of the departmental strategyDay to day interaction with team members to deliver strategyBuild and develop effective relationships with relevant stakeholders to highlight and determine best solution to overcome challenges to continuously improveContribute to delivering strategic plans with suppliers by liaising regularly on trend changes and tactical forecastingEnsuring procurement strategy on raw material and dry stock support forecastsProactive and regular communication with key stakeholders
Operational Planning
Understand and optimise supply chain and systemsUnderstand internal and external factors which impact on demand and ensure these are reflected in forecastsCommunicate with internal and external stakeholder to maximise tradeIdentify challenges, trends and opportunitiesMaintain Data and SystemsCollate Information and AssumptionsDevelop and Maintain the ForecastForecasting to align with prospective ordersReach Consensus through AlignmentShare and Publish the ForecastTrack and Manage Demand
Continuous improvement
Analysis of historical and current performanceUnderstand market / product trends as well as department focus that could impact demandLiaise with suppliers with regards to long term tactical plansImplementation and review against long term tactical plans
People Management
Conduct workforce planning to ensure the team is suitably staffed to meet functional objectives taking into account various internal and external factorsImplement, drive and manage all people development initiatives linked to the HR Strategy including performance management, succession planning, talent management etc. to ensure the team’s performance meets the required standardsSet medium to long term goals and objectives for the relevant area of control and monitor progress against thesePlan, organise, lead and control subordinates activities to ensure functional objectives are met or exceededAssure stable employee relations by managing conflict and creating a positive and performing working environment
Teamwork / ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTIzMzkzMzczP3NvdXJjZT1ndW10cmVl&jid=374679&xid=3523393373
2d
Im Ambross Mangena base in Pretoria Im 27 years with 6 years experience Im looking for a car
1mo
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
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The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
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• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
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• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
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• Review and take action on assigned cases.
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based o...Job Reference #: 202437
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
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A company based in Centurion is looking for a Java Developer, this position will challenge software engineering as well as people skills, position consists of Designing and solving integrated systems and patterns using Java EE, Maven, Jenkins CI, Docker, Amazon Web Services, Oracle, WebSphere Liberty, Angular, AIX and Linux., new software developments.Responsibilities and work outputsDevelop software based on technical design (Internal Process).New technologies/methodologies, business changes and internal system changes in order to align system development with best practices and system architecture.Work with stakeholders to gather requirements, conduct analysis and prioritise requests.Design of scalable solutions that supports the system architecture.Translate business requirements into workable solutions and document solution into technical specifications.Design and code new software functionality using code that is scalable, readable, maintainable and re-usable.Maintain productive working relationships with peers and organizational and role players to achieve effective collaboration.Provide stakeholder with regular feedback on the technical design and timelines for solution in order to manage expectations.Contribute to business analysts and testing team in developing, testing and deploying new software system components or software system enhancements.Collaborate with testing team to co-create test cases. Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service Self-management and teamwork (People).Develop and maintain productive and collaborative working relationships with peers and stakeholders. • Positively influence and participate in change initiatives.Continuously develop own expertise in terms of professional, industry and legislation knowledge.Contribute to continuous innovation through the development, sharing and implementation of new ideas.Take ownership for driving career development Contribute to financial controls and planning (Finance).Identify solutions to enhance cost effectiveness and increase operational efficiency.Manage financial and other company resources under your control with due respect.Provide input into the risk identification processes and communicate recommendations in the appropriate forum. Competencies RequiredExamining InformationArticulating InformationManaging TasksInterpreting DataChallenging IdeasProducing OutputDeveloping ExpertiseTeam WorkingSkills RequiredJava EE (Not Spring)GitLabJenkinsAnsibleLinux/AIXRESTBack End DevelopmentObject Orientated development and designWebSphere Application Server and WebSphere Liberty ServerExperience and Qualifications5-7 years intermediate/senior java development experience using Java EE on Unix based platforms.Re
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzU2NDEwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1206373&xid=1108_56410
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Group Logistics ManagerWe are looking for Group Logistics Manager for a Manufacturing company in the Silverton area. Requirements:BCom Logistics,5 years Logistic management experience,Production environment knowledge,Export, and Local Shipping knowledge,ERP systems andExperience with OEMs and related systemsMain Duties:Report Writing – Create business reports to facilitate decision making.Customer liaison - External distribution, customer communication.Sub-Ordinates - Training, Support, Manage.ERP system – Train users, resolve bugs, liaise with consultants, improvise.Customer systems - Support and understand inputs required for Customer business systems.Environmental responsibilities.Other:Company TargetsEnsure weekly/ monthly/ yearly targets are adhered to ie warehouse/ salesExpedite/ assist with meeting above targetsReporting On Group and company targetsCustomer Satisfaction Performance reportingCompile and combine monthly reporting for both plantsAttend monthly Executive meetingManagement of Sub-ordinatesPerformance charters exist for subordinatesStandards are monitored at shortest possible intervalsPerformance appraisals conducted annuallyPersonal improvement and development plan established where requiredEnsure job logos are updated as and when requiredCustomer LiaisonAll incoming and outgoing liaison with customersAttend customer meetingsComplaintsLogisticsEnquiriesDeliveriesFully understand customers packaging and reporting requirements.Ensure there is an in-depth knowledge of our customer’s requirements and expectationsHave a pragmatic understanding of freight and marine issues in order to ensure optimum service from forwarder and shipperSyspro - ERPReleases/ order loading and invoicingFamiliarize and map current processesTo ensure smooth transition and take on of informationAssist with EDI orders/ reconciliationLiaise with Consultants & programmer re bugs in ERP system, Ensure it is resolved.Support and ongoing training for Logistics staff.Ensure automation of manual processes.To ensure a sound administration function supports customer/ plant and departmental needs.Internal Logistics Process FlowMap Internal Logistics process flow.Ensure each process has a Works Instruction and is always updated when changes are made.Bigger picture overview.Understand all types of packaging, transport modes and the respective regulationsDistribution FunctionContinuous customer communication.Ensure that all stock on order is packed labeled and dispatched correctly and expeditiously.Maintain all dispatch documents correctly.AdministrationEnsure order entry and delivery system meets customers requirementsContinuous improvement on workflow system ie. Error free systemAssist with expediting monthly invoicing of finished goodsNecessary financial arrangements cover customer orders (CGIC)To ensure a sound administration function supports customer/ plant and departmental needsFORD - MMOGEnsure OEM targets, customer business systems & audit requirem
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Long-term contract work with a Midrand-based manufacturing giant.We are looking for an Intermediate Java Developer to join an existing team of rock-solid frontend and backend developers developing and maintaining on platform applications for future fully or partly electric driving machines.This role requires someone with a strong technical background to be able to understand the complexity of new and existing solutions in place and support them with a high degree of competence. SO, APPLY NOW!!!Experience with the following technologies: Java EE / JavaSQL (Oracle, Postgres)RESTful and SOAP servicesDesign and develop Microservices with deep understanding of API based development experienceKnowledge of Cloud infrastructureGit, BitbucketExperience in working with CI/CD framework and ToolsAdvantageous: JSFAngularAWS ECS, Fargate, LambdaPaaS Knowledge (Cloud, AWS)Java EE Containers (Glassfish - Payara)JavaScript + JS UI frameworks (Angular, NodeJS)ApacheHTML5, CSS3Jenkins (CI (Continuous Integration) / DevOps)Jira, ConfluenceDevOpReference Number for this position is GZ54425 which is a long-term contract position based in Midrand, Pretoria and Home office offering a contract rate of between R600 and R750 per hour negotiable on experience and ability. Contact Garth on garth@e-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities.Are you ready for a change of scenery? The E-Merge IT recruitment is a specialist niche recruitment agency. We offer our candidates options so that we can successfully place the right developers with the right companies in the right roles.Check out the e-Merge website www.e-merge.co.za for more great positions.Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals!
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced German Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both German and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202436
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202433
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Dutch and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on th...Job Reference #: 202434
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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Pretoria, Gauteng Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202372 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves the ri...Job Reference #: 202372
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Is responsible for enhancing Cash Flow Capital’s brand awareness within the digital space as well as ensuring all branding is consistent and effective.
KEY PERFORMANCE AREAS
Responsible for digital design and consumer experiencesAssisting CFC to drive growth in its brands and product linesAssisting with the development and design of branding and marketing campaignsCreating monthly social media designs and Google designs for all group brandsEnsuring that CFC’s vision and mission are communicated through all platformsEnsuring that branding is consistent across advertising and campaigns.Assisting with website design and developmentAssisting in the monitoring of market trends, research consumer markets and competitors’ activitiesParticipating in monthly marketing strategy meetingsConceptualising and producing video advertising materials and campaignsDesigning monthly client mailers on MailchimpDesigning an internal staff newsletterDesign and ordering of business cards for employeesDesign and supplying employees with email signaturesDesign of additional mailers and wise stamp email signature marketingDesigning print media and sourcing relevant suppliers for company brandingDesign work as required by internal company departmentsManaging the overall presence and brand strategy of SisizanaProducing the monthly social media content copywriting for Sisizana
CORE COMPETENCIES
Strong design and creative skill setKnowledge of design packages - specific adobe cloudAbility to build relationshipsGood time management and planning skillsGood verbal and written English communication skillsAbility to prioritise workload and meet deadlinesExcellent attention to detailAdaptabilityWell versed in MS Office Suite, G Suite, Adobe Suite and MailchimpSelf-motivation
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTUwMDUyMzc4P3NvdXJjZT1ndW10cmVl&jid=1515719&xid=3950052378
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Qualification: BEng Industrial Engineering / BEng Mechanical Engineering (Experience 0-2 years)
Qualities needed:
1. Self Driven
2. Deadline Driven (Required in automotive world)
3. Very strong organizational
4. Well-Developed interpersonal Skills
5. Administrative skilled
6. Computers Skills (Microsoft Office)
Core Activities:
• Assist timing plans & Gantt charts
• Assist process improvements (factory optimisation, cycle times, packaging, ergonomics etc.)
• Assist with process integration (Developing new product supply chain and process flow)
• Maintain the BOM’s on ERP system
• Assist with new project floor layouts and optimization
• Assist with new project part approval process (PPAP) which includes FMEA’s, Control plans etc.
• Structural Designs and Strength Calculations (Basic knowledge)
• Drive PCR Platform (Continuous improvements, Corrective actions etc.)
• Cost saving - Bins, Process, Floor space, Tools,
• Developing standard operating procedures
• Developing part packaging instructions
• Develop OK-NOK documentation
• Sub-supplier management
Bonus Requirements:
• AutoCAD (2D Layouts)
• Catia V5
• Solidworks
• Knowledge of Syspro (ERP system)
• SQL Programming
• Manufacturing environment experience (Sheet metal)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MjIxMDcxNzY1P3NvdXJjZT1ndW10cmVl&jid=1268600&xid=4221071765
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